Description/Job SummaryWe are taking all precautions for our employees' health at this time via meticulous sanitation practices, mask wearing, and abiding by all state guidelines. Panera's top priority is the health, safety, and well-being of our existing and future associates! Isn't it time for you to enjoy your job? At Panera Bread we offer a 45-hour work week, Benefits, Bonus, Salary, Paid Training, Paid Vacation, 401k, Free Meals, & Growth Opportunity! No one promotes faster than Panera! Are you Enthusiastic, Highly Motivated and great with people? Do you have Restaurant Leadership Experience and are you searching for a career? We are seeking High Energy, Positive Managers that like to make our customers and associates smile! As a member of our elite management team, you will supply the energy and excitement and we will supply the training and opportunities for you to take your career to the next level! Come join our Family! Benefits: 9 weeks paid on-the-job training! 45-hour work week (shifts vary, some open, some mid shift and some closing) Medical, dental and vision benefits! 401k Paid Vacation time after 1 year Sick Pay Bonus Potential! Free Meals! Requirements: You must have open availability Must be able to pass Drug Screen and Background check Some Holidays and weekends will be required Must have 1-2 years of restaurant or retail supervisory experience Reliable transportation (Valid Driver's License & Insurance a Plus!) Responsibilities: Manage and oversee all facets of the restaurant, including but not limited to: overall operations, financials, selection, enforcement of safety/sanitation, retention and management of staff and a strong commitment to guest satisfaction. Achieve optimal performance from employees by communicating and role modeling job duties and customers service. Maintain caf financials to include cash controls/procedures; full responsibility for P's. Apply cost balancing knowledge in all daily operations of the caf . Actively participate in the selection, orientation, training and development of associates. Stay well informed and aware of staffing needs, while continuously anticipating future needs. Oversee dining room, kitchen, delivery, and catering functions to provide our guests with an impressive and memorable dining experience. Maintain food presentation, restaurant cleanliness, & overall appearance of interior and exterior of the caf . Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. Consistently monitor that all employees are following company protocol and guidelines. Become part of a team that gives back to your community on a daily basis by donating unsold product to local community organizations.
Jan 27, 2021
Full time
Description/Job SummaryWe are taking all precautions for our employees' health at this time via meticulous sanitation practices, mask wearing, and abiding by all state guidelines. Panera's top priority is the health, safety, and well-being of our existing and future associates! Isn't it time for you to enjoy your job? At Panera Bread we offer a 45-hour work week, Benefits, Bonus, Salary, Paid Training, Paid Vacation, 401k, Free Meals, & Growth Opportunity! No one promotes faster than Panera! Are you Enthusiastic, Highly Motivated and great with people? Do you have Restaurant Leadership Experience and are you searching for a career? We are seeking High Energy, Positive Managers that like to make our customers and associates smile! As a member of our elite management team, you will supply the energy and excitement and we will supply the training and opportunities for you to take your career to the next level! Come join our Family! Benefits: 9 weeks paid on-the-job training! 45-hour work week (shifts vary, some open, some mid shift and some closing) Medical, dental and vision benefits! 401k Paid Vacation time after 1 year Sick Pay Bonus Potential! Free Meals! Requirements: You must have open availability Must be able to pass Drug Screen and Background check Some Holidays and weekends will be required Must have 1-2 years of restaurant or retail supervisory experience Reliable transportation (Valid Driver's License & Insurance a Plus!) Responsibilities: Manage and oversee all facets of the restaurant, including but not limited to: overall operations, financials, selection, enforcement of safety/sanitation, retention and management of staff and a strong commitment to guest satisfaction. Achieve optimal performance from employees by communicating and role modeling job duties and customers service. Maintain caf financials to include cash controls/procedures; full responsibility for P's. Apply cost balancing knowledge in all daily operations of the caf . Actively participate in the selection, orientation, training and development of associates. Stay well informed and aware of staffing needs, while continuously anticipating future needs. Oversee dining room, kitchen, delivery, and catering functions to provide our guests with an impressive and memorable dining experience. Maintain food presentation, restaurant cleanliness, & overall appearance of interior and exterior of the caf . Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures. Consistently monitor that all employees are following company protocol and guidelines. Become part of a team that gives back to your community on a daily basis by donating unsold product to local community organizations.
Are you looking to be a part of a rapidly expanding company? Are you excited about fresh, innovative food and building strong teams? We are only seeking leaders with a passion for the hospitality industry.Restaurant Assistant Manager Requirements:Stamina to stay cool under pressure during busy shifts1-3 years in a similar roleSome experience with overseeing accounts and scheduling - Hot Schedules knowledge preferredUnderstanding of controlling food, beverage, and labor costsRestaurant Assistant Manager Qualifications:Professional attitude and appearanceHighly motivated and energeticTeam-OrientedPossesses high standards for food, beverage and guest serviceRestaurant Assistant Manager Benefits:Advancement OpportunitiesHealth and Dental BenefitsBonus Potential
Jan 27, 2021
Full time
Are you looking to be a part of a rapidly expanding company? Are you excited about fresh, innovative food and building strong teams? We are only seeking leaders with a passion for the hospitality industry.Restaurant Assistant Manager Requirements:Stamina to stay cool under pressure during busy shifts1-3 years in a similar roleSome experience with overseeing accounts and scheduling - Hot Schedules knowledge preferredUnderstanding of controlling food, beverage, and labor costsRestaurant Assistant Manager Qualifications:Professional attitude and appearanceHighly motivated and energeticTeam-OrientedPossesses high standards for food, beverage and guest serviceRestaurant Assistant Manager Benefits:Advancement OpportunitiesHealth and Dental BenefitsBonus Potential
A management position at Northstar is different. You will join a team of fantastic people and build skills for your career, and your life. You'll be a part of something meaningful, that is also challenging and inspiring. You will be proud. At Northstar, we think every detail matters…. all of the time. That's how we design our restaurants. That's how we purchase ingredients. That's just how we do things. Our food is prepared from scratch, responsibly sourced, and delicious. Our service is casual, exceptionally friendly, and genuine. Being a leader at Northstar is hard work. It means continuously looking at the dining experience we offer through the eyes of our guests and asking "How can it be better?" The result is ten of the most loved restaurants in Columbus, Cincinnati and Cleveland, and a growing restaurant group prepared to open more locations in Columbus and Cleveland soon. We are looking for our future leaders. This is a place where accomplished individuals thrive. Leaders at Northstar are great at connecting with our team, and creating an environment were all of our co-workers understand the vision, feel supported, and can succeed. We provide our new managers with five months of immersion into every aspect of operating our restaurants. Within your first few years, you will learn how to manage inventory, labor, projections, ingredient sourcing and cash flow, in a high-volume environment. We also offer opportunities to take part in continuing education classes to further your skills as a leader and operator. What matters most is your ability to learn and grow. Everyone on our team is well paid, enjoys great benefits, and gets to take part in the best professional development program in our industry. These are some of the reasons why we love what we do. If you love food and taking care of people, and want to make the world a healthier, happier place, here's your chance to make a career of it. Our expectations include: Great work ethic - knows to do whatever it takes to make things happen and get the job done with an intense sense of urgency Team player with a "roll up your sleeves" mentality, and willingness to pitch in and assist other team members Ability to work under pressure, switch gears quickly, and complete a very high volume of top quality work Terrific communication skills Outstanding poise, professionalism, confidence, and a relentless drive to succeed Enthusiastic, high energy, and optimistic with a "can do" attitude and a sense of humor Bachelor's Degree with a cumulative GPA of 3.4 or higher, or relevant experience We operate Northstar Cafe, Brassica and Third & Hollywood. For more information about careers:
Jan 25, 2021
Full time
A management position at Northstar is different. You will join a team of fantastic people and build skills for your career, and your life. You'll be a part of something meaningful, that is also challenging and inspiring. You will be proud. At Northstar, we think every detail matters…. all of the time. That's how we design our restaurants. That's how we purchase ingredients. That's just how we do things. Our food is prepared from scratch, responsibly sourced, and delicious. Our service is casual, exceptionally friendly, and genuine. Being a leader at Northstar is hard work. It means continuously looking at the dining experience we offer through the eyes of our guests and asking "How can it be better?" The result is ten of the most loved restaurants in Columbus, Cincinnati and Cleveland, and a growing restaurant group prepared to open more locations in Columbus and Cleveland soon. We are looking for our future leaders. This is a place where accomplished individuals thrive. Leaders at Northstar are great at connecting with our team, and creating an environment were all of our co-workers understand the vision, feel supported, and can succeed. We provide our new managers with five months of immersion into every aspect of operating our restaurants. Within your first few years, you will learn how to manage inventory, labor, projections, ingredient sourcing and cash flow, in a high-volume environment. We also offer opportunities to take part in continuing education classes to further your skills as a leader and operator. What matters most is your ability to learn and grow. Everyone on our team is well paid, enjoys great benefits, and gets to take part in the best professional development program in our industry. These are some of the reasons why we love what we do. If you love food and taking care of people, and want to make the world a healthier, happier place, here's your chance to make a career of it. Our expectations include: Great work ethic - knows to do whatever it takes to make things happen and get the job done with an intense sense of urgency Team player with a "roll up your sleeves" mentality, and willingness to pitch in and assist other team members Ability to work under pressure, switch gears quickly, and complete a very high volume of top quality work Terrific communication skills Outstanding poise, professionalism, confidence, and a relentless drive to succeed Enthusiastic, high energy, and optimistic with a "can do" attitude and a sense of humor Bachelor's Degree with a cumulative GPA of 3.4 or higher, or relevant experience We operate Northstar Cafe, Brassica and Third & Hollywood. For more information about careers:
A ROADHOUSEIt's a welcome rest for the hardworking rooted in Americantradition. A laidback, "come as you are" kind of place where you can crack opena cold one, throw your peanut shells on the floor and enjoy steakhouse qualitymeat in the comfort of jeans and a t-shirt. It's where the atmosphere islively, beer is served ice cold, rolls are made-from-scratch and are endless,steak is grilled over real mesquite wood... the way it was meant to be andgenuine hospitality is part of the DNA. There are no strangers at a Roadhouse,only friends.NOW HIRING:Restaurant ManagerWe'd like for you to have at least 2years of hands-on restaurant management experience, be committed to excellencein friendly service, growing sales, and be looking for a company you can growwith. A valid driver's license is a requirement for this position. We will offer you more than just a paycheck, this includes: Unlimited Career Opportunities and Growth Comprehensive Benefits including medical, dental, vision, disability and life insurance plus other voluntary benefits Bonus Opportunities dependent on restaurant financial results Paid Time Off 401k Employee Discount Program & More!Ideal candidateswould be able to live our values: Accountability for Results Relentless Improvement Passion to Serve Integrity in all Actions Respect for Each Individual Embrace ChangeLocal CommunityInvolvement Helping Our Guests - As a food service company, we feel it is our duty to help families by bringing meals to those who need them most, right in our very own back yard. Our partnership with Second Harvest of Middle Tennessee is one of the impactful organizations that we support. We love music - Logan's Roadhouse and the American Society of Composers, Authors and Publishers (ASCAP), the leading music licensing group in the U.S., have partnered to support emerging artists and songwriters on an industry-first initiative Family Comes first - We consider every one of our team members a very important member of the Logan's Roadhouse Family. Our Logan's Love Initiative provides financial support to our team members during times of crisis.IS THE FIRE INYOU?We're looking forpassionate workers who care as much about the quality of our food as the peoplethey're serving it to. Think that's you? This could be a match made inroadhouse heaven.Logan's is an Equal Opportunity & E-Verify EmployerSimilar jobs to this include RM, AM, Restaurant Management, Restaurant Assistant Manager, Restaurant Service Manager, Front of House Manager, Server Manager, Dining Room Manager
Jan 25, 2021
Full time
A ROADHOUSEIt's a welcome rest for the hardworking rooted in Americantradition. A laidback, "come as you are" kind of place where you can crack opena cold one, throw your peanut shells on the floor and enjoy steakhouse qualitymeat in the comfort of jeans and a t-shirt. It's where the atmosphere islively, beer is served ice cold, rolls are made-from-scratch and are endless,steak is grilled over real mesquite wood... the way it was meant to be andgenuine hospitality is part of the DNA. There are no strangers at a Roadhouse,only friends.NOW HIRING:Restaurant ManagerWe'd like for you to have at least 2years of hands-on restaurant management experience, be committed to excellencein friendly service, growing sales, and be looking for a company you can growwith. A valid driver's license is a requirement for this position. We will offer you more than just a paycheck, this includes: Unlimited Career Opportunities and Growth Comprehensive Benefits including medical, dental, vision, disability and life insurance plus other voluntary benefits Bonus Opportunities dependent on restaurant financial results Paid Time Off 401k Employee Discount Program & More!Ideal candidateswould be able to live our values: Accountability for Results Relentless Improvement Passion to Serve Integrity in all Actions Respect for Each Individual Embrace ChangeLocal CommunityInvolvement Helping Our Guests - As a food service company, we feel it is our duty to help families by bringing meals to those who need them most, right in our very own back yard. Our partnership with Second Harvest of Middle Tennessee is one of the impactful organizations that we support. We love music - Logan's Roadhouse and the American Society of Composers, Authors and Publishers (ASCAP), the leading music licensing group in the U.S., have partnered to support emerging artists and songwriters on an industry-first initiative Family Comes first - We consider every one of our team members a very important member of the Logan's Roadhouse Family. Our Logan's Love Initiative provides financial support to our team members during times of crisis.IS THE FIRE INYOU?We're looking forpassionate workers who care as much about the quality of our food as the peoplethey're serving it to. Think that's you? This could be a match made inroadhouse heaven.Logan's is an Equal Opportunity & E-Verify EmployerSimilar jobs to this include RM, AM, Restaurant Management, Restaurant Assistant Manager, Restaurant Service Manager, Front of House Manager, Server Manager, Dining Room Manager
Pay is $11.00-$14.50 an hour + TIPSAbout YouYou're the face of Noodles & Company, and we must admit, you look great. You're known for always smiling, always doing more, and always making guests feel like family. You have a keen eye and contagious work ethic. Motivating and coaching others comes naturally to you, which makes you perfect for this Shift Manager role! About NoodlesWe care about people, are passionate about our food, take pride in what we do and love life! We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun!BenefitsCareers at Noodles are served with a side of:Flexible scheduling - part-time and full-time opportunitiesFree shift meal -plus, food, phone and event ticket discountsPaid sick time offMedical, dental and vision insuranceCompetitive pay, plus tips for eligible locations*401(k) and stock purchase discountsOpportunities for advancementScholarship opportunitiesLearn more about our benefits: noodles.com/careers/perks/Your Day in the LifeLead the restaurant during shift and delight our guestsDelegate responsibilities to your team of rock stars and ensure they are exceeding the expectations of each guestEnsure all our tasty noodles and veggies are stocked and storedBecome a subject matter expert on each area of the restaurantMaintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areasOwn open, mid or close routines for the next shiftMake sure all food meets company and HACCP rules and regulations and is super-deliciousDevelop team members into future leadersRecognize a job well-doneLive the culture of Noodles & CompanyExemplify guest service for the whole team What You Bring to the TeamMust be at least 18 years of ageExcellent guest service skills and the ability to communicate efficiently to help keep all team members informedMust love NoodlesAbility to work nights, weekend and holidaysPrevious management or leadership experience requiredPunctuality (Your team looks up to you, after all)Customer service experience preferred, preferably in a restaurant environmentAbility to meet physical requirements of the position, including walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds. Other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environmentCOVID-19 Safety MeasuresWe are committed to ensuring the safety of our Team Members and Guests. Our safety measures include:Symptom screenings and temperature checks before each shiftEnhanced cleaning and handwashing proceduresPlexiglass shields and social distancing between Team Members and GuestsFace coverings are provided for all team members and are required for all guest-facing positionsLearn more about our safety: noodles.com/teammembersafetynoodles.com/careersNoodles is an Equal Opportunity Employer. Our goal is to be an inclusive and diverse team that is representative of the communities and guests we serve.*Tipping eligible states include AZ, CO, IA, ID, IL, IN, KS, MD, MO, OH, OR, PA, VA, WA, WI
Jan 23, 2021
Full time
Pay is $11.00-$14.50 an hour + TIPSAbout YouYou're the face of Noodles & Company, and we must admit, you look great. You're known for always smiling, always doing more, and always making guests feel like family. You have a keen eye and contagious work ethic. Motivating and coaching others comes naturally to you, which makes you perfect for this Shift Manager role! About NoodlesWe care about people, are passionate about our food, take pride in what we do and love life! We provide opportunities to learn culinary skills working with fresh food and the art of personal connection with our guests. Come join our amazing team, make new friends, develop your career and have fun!BenefitsCareers at Noodles are served with a side of:Flexible scheduling - part-time and full-time opportunitiesFree shift meal -plus, food, phone and event ticket discountsPaid sick time offMedical, dental and vision insuranceCompetitive pay, plus tips for eligible locations*401(k) and stock purchase discountsOpportunities for advancementScholarship opportunitiesLearn more about our benefits: noodles.com/careers/perks/Your Day in the LifeLead the restaurant during shift and delight our guestsDelegate responsibilities to your team of rock stars and ensure they are exceeding the expectations of each guestEnsure all our tasty noodles and veggies are stocked and storedBecome a subject matter expert on each area of the restaurantMaintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areasOwn open, mid or close routines for the next shiftMake sure all food meets company and HACCP rules and regulations and is super-deliciousDevelop team members into future leadersRecognize a job well-doneLive the culture of Noodles & CompanyExemplify guest service for the whole team What You Bring to the TeamMust be at least 18 years of ageExcellent guest service skills and the ability to communicate efficiently to help keep all team members informedMust love NoodlesAbility to work nights, weekend and holidaysPrevious management or leadership experience requiredPunctuality (Your team looks up to you, after all)Customer service experience preferred, preferably in a restaurant environmentAbility to meet physical requirements of the position, including walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling or moving objects up to 55 pounds. Other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environmentCOVID-19 Safety MeasuresWe are committed to ensuring the safety of our Team Members and Guests. Our safety measures include:Symptom screenings and temperature checks before each shiftEnhanced cleaning and handwashing proceduresPlexiglass shields and social distancing between Team Members and GuestsFace coverings are provided for all team members and are required for all guest-facing positionsLearn more about our safety: noodles.com/teammembersafetynoodles.com/careersNoodles is an Equal Opportunity Employer. Our goal is to be an inclusive and diverse team that is representative of the communities and guests we serve.*Tipping eligible states include AZ, CO, IA, ID, IL, IN, KS, MD, MO, OH, OR, PA, VA, WA, WI
Our franchise organization, CPB Foods, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a one-year certification program including a series of modules designed to teach in-store management skills. Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company. Requirements: 1-2 years experience in the food service industry, preferably in a management capacity in a high volume restaurant with diversified menu offering. Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
Jan 23, 2021
Full time
Our franchise organization, CPB Foods, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a one-year certification program including a series of modules designed to teach in-store management skills. Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company. Requirements: 1-2 years experience in the food service industry, preferably in a management capacity in a high volume restaurant with diversified menu offering. Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
Restaurant Operations Manager Reports to: General Manager Major Purpose: To act as the Operations Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company while developing restaurant staff. What's in it for you? The opportunity to work in a fun atmosphere with awesome people while being a part of a growing organization that was voted BEST PLACES TO WORK (2018 Business Intelligence Group). We LOVE our employees more than bacon and have a "You First" philosophy, referring to the importance of putting people first. We also offer: No night shifts - EVER! Amazing growth opportunities Insurance benefits and employee perk programs Matching 401K contributions Tuition reimbursement and continuing education programs First class training Meal discounts And much more... Major Responsibilities: To assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations Assist in the management of all revenues, cash or credit and company collateral - properly deposited and accounted for and are secured into the Company's operating bank account Ensure the integrity and operational functionality of all POS and security systems and equipment Manage all internal/external communications in a timely and effective manner Guide team members both front of the house and back of the house staff to meet established objectives Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness Maintain safe working conditions as required by OSHA and federal, state and local governing bodies Communicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive image of the restaurant and good employee morale Ability to perform the duties and responsibilities of all positions at the restaurant, proficient in performing such duties, and through instruction and supervision, train and develop both other managers and hourly employees Regularly counsels and coaches employees, and has the authority to suspend employees pending review of the situation by the General Manager, or discharge an employee immediately for instances of serious misconduct as defined in the Employee Handbook Along with the General Manager evaluates hourly staff via formal evaluations Evaluates hourly employees on an on-going basis through proper and effective use of the weekly schedule Leads a shift effectively - executes effectively use of the Daily Shift Card and Red Book Trains staff in all proper EOD procedures, including check out procedures Ensures maintenance of a safe and harassment free workplace Takes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issues Completes all required paperwork on a timely basis Additional Responsibilities: Prepares and posts weekly work schedules, and ensures the schedule is implemented properly Assists in addressing issues resulting from violations on Health or Steritech Inspections in a timely and professional manner Safeguards the Company assets, including funds, equipment, and the facility taking appropriate action as and when necessary Assists in completing payroll, weekly, mid period and EOP administration work properly Effectively promotes First Watch outside the restaurant Obtains and maintains safe food handler certifications Through communication with the General Manager, Regional Manager and Home Office, handles customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner Regularly interviews applicants for employment, assisting in making hiring decisions for the restaurant and regularly coaches and includes other managers in the process Ensures compliance with Federal, local, and state laws, company policies and procedures Authority: The Operations Manager acts within Company policy and applicable federal, state and local legislation to do whatever is necessary to carry out the mission of the Company; however, without the approval of the RVP may not: Neither commits the Company to any budgeted expenditure in excess of $500 nor sign any lease contracts or legal agreement Dispose of any capital asset Revise the organizational structure of any department/area Enter into a relationship with any employee, which may have or appear to have an adverse effect upon his/her, ability to carry out his/her responsibilities Job Requirements: A High School Diploma Completing of the CAFE program Minimum three to five years' experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred Effective oral and written communication skills Regularly works 50-55 hours per week Must hold a valid driver's license and drive for company business as required Regularly works in the kitchen leading, training, teaching and coaching culinary duties Regularly works in the dining room leading, training, teaching and coaching host and service functions Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives Human Resources management skills in employee relations, recruiting and retention and employee recognition Ability to supervise and lead employees Ability to work with minimal supervision and determine task priorities Advanced analytical and problem solving skills Excellent computer skills with emphasis on MS operating systems Exceptional organizational skills and attention to detail Strong communication, presentation and writing skills Ability to communicate effectively with all levels of management Ability to work well under pressure in a fast paced, dynamic environment Ability to multitask and prioritize effectively Ability to effectively manage teams as well as work effectively as part of a team Passion for providing excellent service and quality Additional Requirements: Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, type, and make fine discriminations in sound Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs. Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis Must be able to tolerate temporary exposure to extreme temperatures and temperature changes Staff / Budgetary Responsibilities: The Operations Manager will oversee a staff up to 40 employees. The Operations Manager will assist in overseeing revenue operations in excess of one million dollars.
Jan 21, 2021
Restaurant Operations Manager Reports to: General Manager Major Purpose: To act as the Operations Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company while developing restaurant staff. What's in it for you? The opportunity to work in a fun atmosphere with awesome people while being a part of a growing organization that was voted BEST PLACES TO WORK (2018 Business Intelligence Group). We LOVE our employees more than bacon and have a "You First" philosophy, referring to the importance of putting people first. We also offer: No night shifts - EVER! Amazing growth opportunities Insurance benefits and employee perk programs Matching 401K contributions Tuition reimbursement and continuing education programs First class training Meal discounts And much more... Major Responsibilities: To assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations Assist in the management of all revenues, cash or credit and company collateral - properly deposited and accounted for and are secured into the Company's operating bank account Ensure the integrity and operational functionality of all POS and security systems and equipment Manage all internal/external communications in a timely and effective manner Guide team members both front of the house and back of the house staff to meet established objectives Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness Maintain safe working conditions as required by OSHA and federal, state and local governing bodies Communicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive image of the restaurant and good employee morale Ability to perform the duties and responsibilities of all positions at the restaurant, proficient in performing such duties, and through instruction and supervision, train and develop both other managers and hourly employees Regularly counsels and coaches employees, and has the authority to suspend employees pending review of the situation by the General Manager, or discharge an employee immediately for instances of serious misconduct as defined in the Employee Handbook Along with the General Manager evaluates hourly staff via formal evaluations Evaluates hourly employees on an on-going basis through proper and effective use of the weekly schedule Leads a shift effectively - executes effectively use of the Daily Shift Card and Red Book Trains staff in all proper EOD procedures, including check out procedures Ensures maintenance of a safe and harassment free workplace Takes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issues Completes all required paperwork on a timely basis Additional Responsibilities: Prepares and posts weekly work schedules, and ensures the schedule is implemented properly Assists in addressing issues resulting from violations on Health or Steritech Inspections in a timely and professional manner Safeguards the Company assets, including funds, equipment, and the facility taking appropriate action as and when necessary Assists in completing payroll, weekly, mid period and EOP administration work properly Effectively promotes First Watch outside the restaurant Obtains and maintains safe food handler certifications Through communication with the General Manager, Regional Manager and Home Office, handles customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner Regularly interviews applicants for employment, assisting in making hiring decisions for the restaurant and regularly coaches and includes other managers in the process Ensures compliance with Federal, local, and state laws, company policies and procedures Authority: The Operations Manager acts within Company policy and applicable federal, state and local legislation to do whatever is necessary to carry out the mission of the Company; however, without the approval of the RVP may not: Neither commits the Company to any budgeted expenditure in excess of $500 nor sign any lease contracts or legal agreement Dispose of any capital asset Revise the organizational structure of any department/area Enter into a relationship with any employee, which may have or appear to have an adverse effect upon his/her, ability to carry out his/her responsibilities Job Requirements: A High School Diploma Completing of the CAFE program Minimum three to five years' experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred Effective oral and written communication skills Regularly works 50-55 hours per week Must hold a valid driver's license and drive for company business as required Regularly works in the kitchen leading, training, teaching and coaching culinary duties Regularly works in the dining room leading, training, teaching and coaching host and service functions Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives Human Resources management skills in employee relations, recruiting and retention and employee recognition Ability to supervise and lead employees Ability to work with minimal supervision and determine task priorities Advanced analytical and problem solving skills Excellent computer skills with emphasis on MS operating systems Exceptional organizational skills and attention to detail Strong communication, presentation and writing skills Ability to communicate effectively with all levels of management Ability to work well under pressure in a fast paced, dynamic environment Ability to multitask and prioritize effectively Ability to effectively manage teams as well as work effectively as part of a team Passion for providing excellent service and quality Additional Requirements: Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, type, and make fine discriminations in sound Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs. Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis Must be able to tolerate temporary exposure to extreme temperatures and temperature changes Staff / Budgetary Responsibilities: The Operations Manager will oversee a staff up to 40 employees. The Operations Manager will assist in overseeing revenue operations in excess of one million dollars.
Wendy's (a brand of MUY! Companies*) is seeking Restaurant General Managers to manage daily restaurant operations of our very successful, high volume restaurants. The ideal candidate has 2+ years management experience in high volume, fast food/quick casual concepts, works with a sense of urgency and an entrepreneurial mindset, leads a team by example, is ambitious to continue developing in management and is guest service focused! Qualifications: 2 years+ RGM experience (high volume food service concepts preferred) Flexibility to work 50-55 hours per week, rotating shifts, incl weekends and holidays Valid DL in good standing & access to private trans Consent to background screening, incl criminal, driving and drug screening HS Diploma or equiv & possess all documents required by state and federal law. Demonstrated ability to effectively lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision making skills, results oriented and customer service focused Benefits: Competitive annual salary* Medical, dental, vision, RX (for employee and family, as well as domestic partner benefits) Paid Time Off 401k with company match Performance based bonus paid monthly Tuition Reimbursement Paid training Coaching and mentoring to promote internally *Salary based on relevant experience The full list of benefits and other information can be found at MUY! Companies!* is currently the 3rd LARGEST privately owned restaurant franchisee company in the United States! We operate Pizza Hut, Wendy's and Taco Bell concepts (in 22 states and 770 locations, employing over 20k people!) EOE Job Requirements: Under the direction of a District Manager, the General Manager is responsible for the restaurant's daily operations, including, but not limited to: Maintain day-to-day financial controls Create and manage staff schedules Interview, hire, train and write-up staff Oversee coaching, counseling and developing staff and managing team relations. Exercise proper food handling, equipment maintenance and facility management Ensure health and safety inspections and standards are met
Jan 21, 2021
Wendy's (a brand of MUY! Companies*) is seeking Restaurant General Managers to manage daily restaurant operations of our very successful, high volume restaurants. The ideal candidate has 2+ years management experience in high volume, fast food/quick casual concepts, works with a sense of urgency and an entrepreneurial mindset, leads a team by example, is ambitious to continue developing in management and is guest service focused! Qualifications: 2 years+ RGM experience (high volume food service concepts preferred) Flexibility to work 50-55 hours per week, rotating shifts, incl weekends and holidays Valid DL in good standing & access to private trans Consent to background screening, incl criminal, driving and drug screening HS Diploma or equiv & possess all documents required by state and federal law. Demonstrated ability to effectively lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision making skills, results oriented and customer service focused Benefits: Competitive annual salary* Medical, dental, vision, RX (for employee and family, as well as domestic partner benefits) Paid Time Off 401k with company match Performance based bonus paid monthly Tuition Reimbursement Paid training Coaching and mentoring to promote internally *Salary based on relevant experience The full list of benefits and other information can be found at MUY! Companies!* is currently the 3rd LARGEST privately owned restaurant franchisee company in the United States! We operate Pizza Hut, Wendy's and Taco Bell concepts (in 22 states and 770 locations, employing over 20k people!) EOE Job Requirements: Under the direction of a District Manager, the General Manager is responsible for the restaurant's daily operations, including, but not limited to: Maintain day-to-day financial controls Create and manage staff schedules Interview, hire, train and write-up staff Oversee coaching, counseling and developing staff and managing team relations. Exercise proper food handling, equipment maintenance and facility management Ensure health and safety inspections and standards are met
Restaurant Operations Manager Reports to: General Manager Major Purpose: To act as the Operations Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company while developing restaurant staff. What's in it for you? The opportunity to work in a fun atmosphere with awesome people while being a part of a growing organization that was voted BEST PLACES TO WORK (2018 Business Intelligence Group). We LOVE our employees more than bacon and have a "You First" philosophy, referring to the importance of putting people first. We also offer: No night shifts - EVER! Amazing growth opportunities Insurance benefits and employee perk programs Matching 401K contributions Tuition reimbursement and continuing education programs First class training Meal discounts And much more... Major Responsibilities: To assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations Assist in the management of all revenues, cash or credit and company collateral - properly deposited and accounted for and are secured into the Company's operating bank account Ensure the integrity and operational functionality of all POS and security systems and equipment Manage all internal/external communications in a timely and effective manner Guide team members both front of the house and back of the house staff to meet established objectives Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness Maintain safe working conditions as required by OSHA and federal, state and local governing bodies Communicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive image of the restaurant and good employee morale Ability to perform the duties and responsibilities of all positions at the restaurant, proficient in performing such duties, and through instruction and supervision, train and develop both other managers and hourly employees Regularly counsels and coaches employees, and has the authority to suspend employees pending review of the situation by the General Manager, or discharge an employee immediately for instances of serious misconduct as defined in the Employee Handbook Along with the General Manager evaluates hourly staff via formal evaluations Evaluates hourly employees on an on-going basis through proper and effective use of the weekly schedule Leads a shift effectively - executes effectively use of the Daily Shift Card and Red Book Trains staff in all proper EOD procedures, including check out procedures Ensures maintenance of a safe and harassment free workplace Takes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issues Completes all required paperwork on a timely basis Additional Responsibilities: Prepares and posts weekly work schedules, and ensures the schedule is implemented properly Assists in addressing issues resulting from violations on Health or Steritech Inspections in a timely and professional manner Safeguards the Company assets, including funds, equipment, and the facility taking appropriate action as and when necessary Assists in completing payroll, weekly, mid period and EOP administration work properly Effectively promotes First Watch outside the restaurant Obtains and maintains safe food handler certifications Through communication with the General Manager, Regional Manager and Home Office, handles customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner Regularly interviews applicants for employment, assisting in making hiring decisions for the restaurant and regularly coaches and includes other managers in the process Ensures compliance with Federal, local, and state laws, company policies and procedures Authority: The Operations Manager acts within Company policy and applicable federal, state and local legislation to do whatever is necessary to carry out the mission of the Company; however, without the approval of the RVP may not: Neither commits the Company to any budgeted expenditure in excess of $500 nor sign any lease contracts or legal agreement Dispose of any capital asset Revise the organizational structure of any department/area Enter into a relationship with any employee, which may have or appear to have an adverse effect upon his/her, ability to carry out his/her responsibilities Job Requirements: A High School Diploma Completing of the CAFE program Minimum three to five years' experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred Effective oral and written communication skills Regularly works 50-55 hours per week Must hold a valid driver's license and drive for company business as required Regularly works in the kitchen leading, training, teaching and coaching culinary duties Regularly works in the dining room leading, training, teaching and coaching host and service functions Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives Human Resources management skills in employee relations, recruiting and retention and employee recognition Ability to supervise and lead employees Ability to work with minimal supervision and determine task priorities Advanced analytical and problem solving skills Excellent computer skills with emphasis on MS operating systems Exceptional organizational skills and attention to detail Strong communication, presentation and writing skills Ability to communicate effectively with all levels of management Ability to work well under pressure in a fast paced, dynamic environment Ability to multitask and prioritize effectively Ability to effectively manage teams as well as work effectively as part of a team Passion for providing excellent service and quality Additional Requirements: Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, type, and make fine discriminations in sound Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs. Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis Must be able to tolerate temporary exposure to extreme temperatures and temperature changes Staff / Budgetary Responsibilities: The Operations Manager will oversee a staff up to 40 employees. The Operations Manager will assist in overseeing revenue operations in excess of one million dollars.
Jan 18, 2021
Full time
Restaurant Operations Manager Reports to: General Manager Major Purpose: To act as the Operations Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company while developing restaurant staff. What's in it for you? The opportunity to work in a fun atmosphere with awesome people while being a part of a growing organization that was voted BEST PLACES TO WORK (2018 Business Intelligence Group). We LOVE our employees more than bacon and have a "You First" philosophy, referring to the importance of putting people first. We also offer: No night shifts - EVER! Amazing growth opportunities Insurance benefits and employee perk programs Matching 401K contributions Tuition reimbursement and continuing education programs First class training Meal discounts And much more... Major Responsibilities: To assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations Assist in the management of all revenues, cash or credit and company collateral - properly deposited and accounted for and are secured into the Company's operating bank account Ensure the integrity and operational functionality of all POS and security systems and equipment Manage all internal/external communications in a timely and effective manner Guide team members both front of the house and back of the house staff to meet established objectives Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness Maintain safe working conditions as required by OSHA and federal, state and local governing bodies Communicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive image of the restaurant and good employee morale Ability to perform the duties and responsibilities of all positions at the restaurant, proficient in performing such duties, and through instruction and supervision, train and develop both other managers and hourly employees Regularly counsels and coaches employees, and has the authority to suspend employees pending review of the situation by the General Manager, or discharge an employee immediately for instances of serious misconduct as defined in the Employee Handbook Along with the General Manager evaluates hourly staff via formal evaluations Evaluates hourly employees on an on-going basis through proper and effective use of the weekly schedule Leads a shift effectively - executes effectively use of the Daily Shift Card and Red Book Trains staff in all proper EOD procedures, including check out procedures Ensures maintenance of a safe and harassment free workplace Takes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issues Completes all required paperwork on a timely basis Additional Responsibilities: Prepares and posts weekly work schedules, and ensures the schedule is implemented properly Assists in addressing issues resulting from violations on Health or Steritech Inspections in a timely and professional manner Safeguards the Company assets, including funds, equipment, and the facility taking appropriate action as and when necessary Assists in completing payroll, weekly, mid period and EOP administration work properly Effectively promotes First Watch outside the restaurant Obtains and maintains safe food handler certifications Through communication with the General Manager, Regional Manager and Home Office, handles customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner Regularly interviews applicants for employment, assisting in making hiring decisions for the restaurant and regularly coaches and includes other managers in the process Ensures compliance with Federal, local, and state laws, company policies and procedures Authority: The Operations Manager acts within Company policy and applicable federal, state and local legislation to do whatever is necessary to carry out the mission of the Company; however, without the approval of the RVP may not: Neither commits the Company to any budgeted expenditure in excess of $500 nor sign any lease contracts or legal agreement Dispose of any capital asset Revise the organizational structure of any department/area Enter into a relationship with any employee, which may have or appear to have an adverse effect upon his/her, ability to carry out his/her responsibilities Job Requirements: A High School Diploma Completing of the CAFE program Minimum three to five years' experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred Effective oral and written communication skills Regularly works 50-55 hours per week Must hold a valid driver's license and drive for company business as required Regularly works in the kitchen leading, training, teaching and coaching culinary duties Regularly works in the dining room leading, training, teaching and coaching host and service functions Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives Human Resources management skills in employee relations, recruiting and retention and employee recognition Ability to supervise and lead employees Ability to work with minimal supervision and determine task priorities Advanced analytical and problem solving skills Excellent computer skills with emphasis on MS operating systems Exceptional organizational skills and attention to detail Strong communication, presentation and writing skills Ability to communicate effectively with all levels of management Ability to work well under pressure in a fast paced, dynamic environment Ability to multitask and prioritize effectively Ability to effectively manage teams as well as work effectively as part of a team Passion for providing excellent service and quality Additional Requirements: Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, type, and make fine discriminations in sound Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs. Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis Must be able to tolerate temporary exposure to extreme temperatures and temperature changes Staff / Budgetary Responsibilities: The Operations Manager will oversee a staff up to 40 employees. The Operations Manager will assist in overseeing revenue operations in excess of one million dollars.
Wendy's (a brand of MUY! Companies*) is seeking Restaurant General Managers to manage daily restaurant operations of our very successful, high volume restaurants. The ideal candidate has 2+ years management experience in high volume, fast food/quick casual concepts , works with a sense of urgency and an entrepreneurial mindset, leads a team by example, is ambitious to continue developing in management and is guest service focused! Qualifications: 2 years+ RGM experience (high volume food service concepts preferred) Flexibility to work 50-55 hours per week, rotating shifts, incl weekends and holidays Valid DL in good standing & access to private trans Consent to background screening, incl criminal, driving and drug screening HS Diploma or equiv & possess all documents required by state and federal law. Demonstrated ability to effectively lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision making skills, results oriented and customer service focused Benefits: Competitive annual salary* Medical, dental, vision, RX (for employee and family, as well as domestic partner benefits) Paid Time Off 401k with company match Performance based bonus paid monthly Tuition Reimbursement Paid training Coaching and mentoring to promote internally *Salary based on relevant experience The full list of benefits and other information can be found at MUY! Companies!* is currently the 3rd LARGEST privately owned restaurant franchisee company in the United States! We operate Pizza Hut, Wendy's and Taco Bell concepts (in 22 states and 770 locations, employing over 20k people!) EOE Job Requirements: Under the direction of a District Manager, the General Manager is responsible for the restaurant's daily operations, including, but not limited to: Maintain day-to-day financial controls Create and manage staff schedules Interview, hire, train and write-up staff Oversee coaching, counseling and developing staff and managing team relations. Exercise proper food handling, equipment maintenance and facility management Ensure health and safety inspections and standards are met
Jan 13, 2021
Full time
Wendy's (a brand of MUY! Companies*) is seeking Restaurant General Managers to manage daily restaurant operations of our very successful, high volume restaurants. The ideal candidate has 2+ years management experience in high volume, fast food/quick casual concepts , works with a sense of urgency and an entrepreneurial mindset, leads a team by example, is ambitious to continue developing in management and is guest service focused! Qualifications: 2 years+ RGM experience (high volume food service concepts preferred) Flexibility to work 50-55 hours per week, rotating shifts, incl weekends and holidays Valid DL in good standing & access to private trans Consent to background screening, incl criminal, driving and drug screening HS Diploma or equiv & possess all documents required by state and federal law. Demonstrated ability to effectively lead and manage your own team in a fast-paced, dynamic environment Excellent problem solving and decision making skills, results oriented and customer service focused Benefits: Competitive annual salary* Medical, dental, vision, RX (for employee and family, as well as domestic partner benefits) Paid Time Off 401k with company match Performance based bonus paid monthly Tuition Reimbursement Paid training Coaching and mentoring to promote internally *Salary based on relevant experience The full list of benefits and other information can be found at MUY! Companies!* is currently the 3rd LARGEST privately owned restaurant franchisee company in the United States! We operate Pizza Hut, Wendy's and Taco Bell concepts (in 22 states and 770 locations, employing over 20k people!) EOE Job Requirements: Under the direction of a District Manager, the General Manager is responsible for the restaurant's daily operations, including, but not limited to: Maintain day-to-day financial controls Create and manage staff schedules Interview, hire, train and write-up staff Oversee coaching, counseling and developing staff and managing team relations. Exercise proper food handling, equipment maintenance and facility management Ensure health and safety inspections and standards are met
Job Description The Operations Manager is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long- term profitability of the company and developing restaurant staff.Key Responsibilities:• Provide management coverage and direct supervision of operations in an individual restaurant.• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue and profitability goals.• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction.• Manage and assist the General Manager in the management of, all revenues, cash, credit and company collateral and in ensuring that all are properly deposited and accounted for, and are secured into the company's operating bank account.• Identify and resolve sales and profit problems at the restaurant.• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback, handle customer concerns/needs and assist other team members in addressing customer concerns/needs.• Ensure the integrity and operational functionality of all POS and security systems and equipment.• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness.• Ensure company standards in product and restaurant specifications.• Supervise food handling procedures and operational processes.• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.• Report and arrange for any necessary maintenance and repair work.• Manage all internal/external communications in a timely and effective manner.• Verify and complete all required paperwork on a timely basis.• Supervise, guide and train team members both front of the house and back of the house to meet established objectives.• Communicate with hourly employees and customers and provide positive feedback and promote a positive image of the restaurant and good employee morale.• Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop hourly employees.• Train staff in all proper End of Day procedures, including check out procedures.• Regularly counsel and coach hourly employees.• Entrusted with decision-making authority to suspend employees pending review of the situation by the General Manager, and to discharge an employee immediately for instances of serious misconduct.• Evaluate hourly staff via formal performance evaluations with the General Manager.• Set goals and assignments for team members, including recognizing good performance and coaching poor performers.• Delegate tasks to team members and ensure all required tasks are performed and completed effectively.• Lead and run a shift effectively as the manager in charge.• Execute effective use of the Daily Shift Card and Red Book.• Open and/or close an individual restaurant ensuring all tasks and paperwork are properly completed.• Ensure maintenance of a safe and harassment free workplace.• Entrusted to take quick and responsible action in solving problems and to use reason when dealing with and responding to complaints by customers and/or hourly team members' disciplinary issues.Additional Responsibilities:• Assist General Manager in forecasting and determining scheduling needs for the individual restaurant.• Prepare and post weekly work schedules, and ensure the schedule is implemented properly.• Assist in addressing issues resulting from violations on Health or Steri-tech Inspections in a timely and professional manner.• Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary.• Assist in completing payroll, weekly, mid period and End of Period administration work properly.• Effectively promote First Watch outside the restaurant.• Obtain and maintain safe food handler certifications.• Through communication with the General Manager, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner.• Regularly interview applicants for employment, assist in making hiring decisions for the restaurant, and regularly coach and train new-hire employees.• Ensure compliance with federal, local, and state laws, company policies and procedures.Staff/Budgetary Responsibilities:The Operations Manager will oversee a staff of up to 40 employees. The Operations Manager will assist the General Manager in overseeing and supervising revenue operations in excess of one million dollars.Requirements:• A High School Diploma• Completion of the Culinary and Food Expert (CAFE) training program• Minimum two years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred• Effective oral and written communication skills• Regularly work 50-55 hours per week• Must hold a valid driver's license and drive for company business as required• Ability to manage, lead, coach, teach and train others, including with respect to culinary duties and host and service duties• Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives• Human Resources management skills in employee relations, recruiting and retention and employee recognition• Ability to supervise and oversee a team of hourly employees• Ability to work with minimal supervision and determine task priorities• Ability to make difficult and quick decisions• Advanced analytical and problem-solving skills• Excellent computer skills with emphasis on MS operating systems• Exceptional organizational skills and attention to detail• Strong communication, presentation and writing skills• Ability to communicate effectively with all levels of management• Ability to work well under pressure in a fast paced, dynamic environment• Ability to multitask and prioritize effectively• Ability to effectively manage teams as well as work effectively as part of a team• Passion for providing excellent service and qualityAdditional Physical Requirements:• Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color• Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis• Must be able to tolerate temporary exposure to extreme temperatures and temperature changesAdditional Info:Managers enjoy:- A daytime schedule with no night shifts - ever- Competitive pay and benefits including health, 401k and paid vacation- Excellent training- Opportunities to advanceWe try not to take ourselves too seriously, but there are a few things we look for in our employees:- Passion for fresh food and customer satisfaction- Unfailing work ethic and integrity- Positive attitude and team spirit - we know if you get our 'You First ' culture right, most of the other stuff will happen naturally on its own- Open to applicants who do not have a high school diploma/GED- A good fit for applicants with employment gaps or just entering or returning to the workforce with limited experience and educationEqual Employment Opportunity EmployerAll employment decisions are based on merit, qualifications and abilities. We do not discriminate in our employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by the law.#Corporate
Jan 28, 2021
Full time
Job Description The Operations Manager is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long- term profitability of the company and developing restaurant staff.Key Responsibilities:• Provide management coverage and direct supervision of operations in an individual restaurant.• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue and profitability goals.• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction.• Manage and assist the General Manager in the management of, all revenues, cash, credit and company collateral and in ensuring that all are properly deposited and accounted for, and are secured into the company's operating bank account.• Identify and resolve sales and profit problems at the restaurant.• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback, handle customer concerns/needs and assist other team members in addressing customer concerns/needs.• Ensure the integrity and operational functionality of all POS and security systems and equipment.• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness.• Ensure company standards in product and restaurant specifications.• Supervise food handling procedures and operational processes.• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.• Report and arrange for any necessary maintenance and repair work.• Manage all internal/external communications in a timely and effective manner.• Verify and complete all required paperwork on a timely basis.• Supervise, guide and train team members both front of the house and back of the house to meet established objectives.• Communicate with hourly employees and customers and provide positive feedback and promote a positive image of the restaurant and good employee morale.• Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop hourly employees.• Train staff in all proper End of Day procedures, including check out procedures.• Regularly counsel and coach hourly employees.• Entrusted with decision-making authority to suspend employees pending review of the situation by the General Manager, and to discharge an employee immediately for instances of serious misconduct.• Evaluate hourly staff via formal performance evaluations with the General Manager.• Set goals and assignments for team members, including recognizing good performance and coaching poor performers.• Delegate tasks to team members and ensure all required tasks are performed and completed effectively.• Lead and run a shift effectively as the manager in charge.• Execute effective use of the Daily Shift Card and Red Book.• Open and/or close an individual restaurant ensuring all tasks and paperwork are properly completed.• Ensure maintenance of a safe and harassment free workplace.• Entrusted to take quick and responsible action in solving problems and to use reason when dealing with and responding to complaints by customers and/or hourly team members' disciplinary issues.Additional Responsibilities:• Assist General Manager in forecasting and determining scheduling needs for the individual restaurant.• Prepare and post weekly work schedules, and ensure the schedule is implemented properly.• Assist in addressing issues resulting from violations on Health or Steri-tech Inspections in a timely and professional manner.• Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary.• Assist in completing payroll, weekly, mid period and End of Period administration work properly.• Effectively promote First Watch outside the restaurant.• Obtain and maintain safe food handler certifications.• Through communication with the General Manager, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner.• Regularly interview applicants for employment, assist in making hiring decisions for the restaurant, and regularly coach and train new-hire employees.• Ensure compliance with federal, local, and state laws, company policies and procedures.Staff/Budgetary Responsibilities:The Operations Manager will oversee a staff of up to 40 employees. The Operations Manager will assist the General Manager in overseeing and supervising revenue operations in excess of one million dollars.Requirements:• A High School Diploma• Completion of the Culinary and Food Expert (CAFE) training program• Minimum two years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred• Effective oral and written communication skills• Regularly work 50-55 hours per week• Must hold a valid driver's license and drive for company business as required• Ability to manage, lead, coach, teach and train others, including with respect to culinary duties and host and service duties• Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives• Human Resources management skills in employee relations, recruiting and retention and employee recognition• Ability to supervise and oversee a team of hourly employees• Ability to work with minimal supervision and determine task priorities• Ability to make difficult and quick decisions• Advanced analytical and problem-solving skills• Excellent computer skills with emphasis on MS operating systems• Exceptional organizational skills and attention to detail• Strong communication, presentation and writing skills• Ability to communicate effectively with all levels of management• Ability to work well under pressure in a fast paced, dynamic environment• Ability to multitask and prioritize effectively• Ability to effectively manage teams as well as work effectively as part of a team• Passion for providing excellent service and qualityAdditional Physical Requirements:• Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color• Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis• Must be able to tolerate temporary exposure to extreme temperatures and temperature changesAdditional Info:Managers enjoy:- A daytime schedule with no night shifts - ever- Competitive pay and benefits including health, 401k and paid vacation- Excellent training- Opportunities to advanceWe try not to take ourselves too seriously, but there are a few things we look for in our employees:- Passion for fresh food and customer satisfaction- Unfailing work ethic and integrity- Positive attitude and team spirit - we know if you get our 'You First ' culture right, most of the other stuff will happen naturally on its own- Open to applicants who do not have a high school diploma/GED- A good fit for applicants with employment gaps or just entering or returning to the workforce with limited experience and educationEqual Employment Opportunity EmployerAll employment decisions are based on merit, qualifications and abilities. We do not discriminate in our employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by the law.#Corporate
Job Title: Operations ManagerDepartment/Location: Envision TheaterSupervisor: Assistant General Manager/General ManagerCompensation: SalaryCompany: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners. Job Description: The Operations Manager is responsible for supporting daily Envision Theater operations with knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Front of House Operations to help ensure a high-quality experience.Job Qualifications/Requirements:• Previous Management experience for a minimum of 1 year• Previous experience in theater or restaurant• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.• Ability to work with minimal supervision• Must be at least 21 years of age.• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.• Be able to reach, bend, stoop and frequently lift up to 40 pounds.• Be able to work in a standing position for long periods of time (up to 10 hours).• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment. Job Responsibilities:• Hire, train, retain and develop team under supervision of Assistant General Manager and/or General Manager.• Enforces cash handing procedures as directed by Envision Cinemas Policy.• Assures execution of staff training programs• Oversee all hourly staff by providing leadership to all management staff under direction of Assistant General Manager and/or General Manager.• Assures staffing level of the hourly staff coverage is appropriate to meet the needs to the business and maximize the customer experience.• Select and develop Assistant Manager and Trainers for more responsibility or internal promotability into management program.• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.• Optimize financial results (drive sales and control costs)• Write schedules for all hourly staff and ensures withing budgetary guidelines.• Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. • Consistently meet the standard for the guest experience• Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment.• Maintain a safe and secure environment for all guests and staff• Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies.• Ensures that all events are executed properly, to the client's satisfaction• Holds self-accountable for high personal standards of conduct and professionalism• Appreciation of diversity (thought, ethnic, gender, etc.)• Monitoring Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents. • Ensure responsible alcohol service is delivered by all hourly staff• Keep current on all Standard Operating Procedures and be able to effectively communicated them to team members• Innate ability to inspire team• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.• Perform daily, opening, mid and closing operations duties.• Maintain all operating systems and their forms for cinema.• Oversee the organization, zoning, cleanliness and sanitation of dine-in cinema.• Oversight of specific area of focus designated by the General Manager each quarter. Areas of focus can include - Back of House Operations, Training, Special Events, Bar, Service, Training and Complain.• Keep facility clean and in good repair and/or contact the appropriate vendor from approved vendor list to et the job done.• Assist with other duties including but not limited to load/unload trucks, usher, check/take tickets, clean up after service, enforce policies and procedures.• Demonstrate cooperative behavior with colleagues and supervisors.Benefits/Perks:• Competitive Salary• Vacation• Health Insurance• Quarterly Lunch Allowance at Envision Theaters• Growth Opportunities • Free Movie Tickets
Jan 28, 2021
Full time
Job Title: Operations ManagerDepartment/Location: Envision TheaterSupervisor: Assistant General Manager/General ManagerCompensation: SalaryCompany: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners. Job Description: The Operations Manager is responsible for supporting daily Envision Theater operations with knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Front of House Operations to help ensure a high-quality experience.Job Qualifications/Requirements:• Previous Management experience for a minimum of 1 year• Previous experience in theater or restaurant• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.• Ability to work with minimal supervision• Must be at least 21 years of age.• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.• Be able to reach, bend, stoop and frequently lift up to 40 pounds.• Be able to work in a standing position for long periods of time (up to 10 hours).• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment. Job Responsibilities:• Hire, train, retain and develop team under supervision of Assistant General Manager and/or General Manager.• Enforces cash handing procedures as directed by Envision Cinemas Policy.• Assures execution of staff training programs• Oversee all hourly staff by providing leadership to all management staff under direction of Assistant General Manager and/or General Manager.• Assures staffing level of the hourly staff coverage is appropriate to meet the needs to the business and maximize the customer experience.• Select and develop Assistant Manager and Trainers for more responsibility or internal promotability into management program.• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.• Optimize financial results (drive sales and control costs)• Write schedules for all hourly staff and ensures withing budgetary guidelines.• Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. • Consistently meet the standard for the guest experience• Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment.• Maintain a safe and secure environment for all guests and staff• Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies.• Ensures that all events are executed properly, to the client's satisfaction• Holds self-accountable for high personal standards of conduct and professionalism• Appreciation of diversity (thought, ethnic, gender, etc.)• Monitoring Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents. • Ensure responsible alcohol service is delivered by all hourly staff• Keep current on all Standard Operating Procedures and be able to effectively communicated them to team members• Innate ability to inspire team• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.• Perform daily, opening, mid and closing operations duties.• Maintain all operating systems and their forms for cinema.• Oversee the organization, zoning, cleanliness and sanitation of dine-in cinema.• Oversight of specific area of focus designated by the General Manager each quarter. Areas of focus can include - Back of House Operations, Training, Special Events, Bar, Service, Training and Complain.• Keep facility clean and in good repair and/or contact the appropriate vendor from approved vendor list to et the job done.• Assist with other duties including but not limited to load/unload trucks, usher, check/take tickets, clean up after service, enforce policies and procedures.• Demonstrate cooperative behavior with colleagues and supervisors.Benefits/Perks:• Competitive Salary• Vacation• Health Insurance• Quarterly Lunch Allowance at Envision Theaters• Growth Opportunities • Free Movie Tickets
Job Title: Operations ManagerDepartment/Location: Envision TheaterSupervisor: Assistant General Manager/General ManagerCompensation: SalaryCompany: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners. Job Description: The Operations Manager is responsible for supporting daily Envision Theater operations with knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Front of House Operations to help ensure a high-quality experience.Job Qualifications/Requirements:• Previous Management experience for a minimum of 1 year• Previous experience in theater or restaurant• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.• Ability to work with minimal supervision• Must be at least 21 years of age.• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.• Be able to reach, bend, stoop and frequently lift up to 40 pounds.• Be able to work in a standing position for long periods of time (up to 10 hours).• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment. Job Responsibilities:• Hire, train, retain and develop team under supervision of Assistant General Manager and/or General Manager.• Enforces cash handing procedures as directed by Envision Cinemas Policy.• Assures execution of staff training programs• Oversee all hourly staff by providing leadership to all management staff under direction of Assistant General Manager and/or General Manager.• Assures staffing level of the hourly staff coverage is appropriate to meet the needs to the business and maximize the customer experience.• Select and develop Assistant Manager and Trainers for more responsibility or internal promotability into management program.• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.• Optimize financial results (drive sales and control costs)• Write schedules for all hourly staff and ensures withing budgetary guidelines.• Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. • Consistently meet the standard for the guest experience• Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment.• Maintain a safe and secure environment for all guests and staff• Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies.• Ensures that all events are executed properly, to the client's satisfaction• Holds self-accountable for high personal standards of conduct and professionalism• Appreciation of diversity (thought, ethnic, gender, etc.)• Monitoring Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents. • Ensure responsible alcohol service is delivered by all hourly staff• Keep current on all Standard Operating Procedures and be able to effectively communicated them to team members• Innate ability to inspire team• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.• Perform daily, opening, mid and closing operations duties.• Maintain all operating systems and their forms for cinema.• Oversee the organization, zoning, cleanliness and sanitation of dine-in cinema.• Oversight of specific area of focus designated by the General Manager each quarter. Areas of focus can include - Back of House Operations, Training, Special Events, Bar, Service, Training and Complain.• Keep facility clean and in good repair and/or contact the appropriate vendor from approved vendor list to et the job done.• Assist with other duties including but not limited to load/unload trucks, usher, check/take tickets, clean up after service, enforce policies and procedures.• Demonstrate cooperative behavior with colleagues and supervisors.Benefits/Perks:• Competitive Salary• Vacation• Health Insurance• Quarterly Lunch Allowance at Envision Theaters• Growth Opportunities • Free Movie Tickets
Jan 28, 2021
Full time
Job Title: Operations ManagerDepartment/Location: Envision TheaterSupervisor: Assistant General Manager/General ManagerCompensation: SalaryCompany: Company of theaters, restaurant, and coffee shop. Envision Cinemas is a multi-screen dine in movie theater with mini bowling, restaurant, and private event space. Envision brings back the glory of cinema's past with a modern twist. From our full bar & grille to the push-button service in our modern recliners. Job Description: The Operations Manager is responsible for supporting daily Envision Theater operations with knowledgeable, friendly, and helpful attitude to all guests and team members. Assist in all areas of Front of House Operations to help ensure a high-quality experience.Job Qualifications/Requirements:• Previous Management experience for a minimum of 1 year• Previous experience in theater or restaurant• Available to work evening hours, weekends, and holidays. Management work week consist of a minimum of 50-55 hours per week and more deemed necessary at various times.• Ability to work with minimal supervision• Must be at least 21 years of age.• Serve Safe Manager Certification, or the ability to obtain one within 30 days of employment.• Be able to reach, bend, stoop and frequently lift up to 40 pounds.• Be able to work in a standing position for long periods of time (up to 10 hours).• Ability to work in a faced paced, high stress environment, while still delivering on our promises to our guests, ensuring a team focused environment. Job Responsibilities:• Hire, train, retain and develop team under supervision of Assistant General Manager and/or General Manager.• Enforces cash handing procedures as directed by Envision Cinemas Policy.• Assures execution of staff training programs• Oversee all hourly staff by providing leadership to all management staff under direction of Assistant General Manager and/or General Manager.• Assures staffing level of the hourly staff coverage is appropriate to meet the needs to the business and maximize the customer experience.• Select and develop Assistant Manager and Trainers for more responsibility or internal promotability into management program.• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.• Optimize financial results (drive sales and control costs)• Write schedules for all hourly staff and ensures withing budgetary guidelines.• Responsible for all aspects of the operation including theater, food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives. • Consistently meet the standard for the guest experience• Deliver an unparalleled guest experience through the best combination of food, drinks and movies in an ideal environment.• Maintain a safe and secure environment for all guests and staff• Continuously improve operation execution through attention to detail and adherence to our operating standards and philosophies.• Ensures that all events are executed properly, to the client's satisfaction• Holds self-accountable for high personal standards of conduct and professionalism• Appreciation of diversity (thought, ethnic, gender, etc.)• Monitoring Risk Management as it pertains to the theatre, i.e., employee and patron safety, loss prevention, emergency situations, and the proper handling, reporting and investigating of accidents. • Ensure responsible alcohol service is delivered by all hourly staff• Keep current on all Standard Operating Procedures and be able to effectively communicated them to team members• Innate ability to inspire team• Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.• Perform daily, opening, mid and closing operations duties.• Maintain all operating systems and their forms for cinema.• Oversee the organization, zoning, cleanliness and sanitation of dine-in cinema.• Oversight of specific area of focus designated by the General Manager each quarter. Areas of focus can include - Back of House Operations, Training, Special Events, Bar, Service, Training and Complain.• Keep facility clean and in good repair and/or contact the appropriate vendor from approved vendor list to et the job done.• Assist with other duties including but not limited to load/unload trucks, usher, check/take tickets, clean up after service, enforce policies and procedures.• Demonstrate cooperative behavior with colleagues and supervisors.Benefits/Perks:• Competitive Salary• Vacation• Health Insurance• Quarterly Lunch Allowance at Envision Theaters• Growth Opportunities • Free Movie Tickets
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open up.Do you like to make people smile? Do you like to meet new people? Do you want to learn how to provide world-class hospitality?We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!Papa John's has more than 4,000 restaurants worldwide. We teach team members to provide outstanding customer service so they can take advantage of professional development opportunities and collaborate in a fun environment.Papa John's is looking for awesome Assistant Managers to join their team!Papa Johns Assistant Managers assist the General Manager in managing all functions of a Papa Johns restaurant to ensure that high quality products and service are delivered to our customers to ensure restaurant profitability. You must be a team-oriented leader who instills pride and accountability in your team. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.As an Assistant Manager, you will:Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT System.Execute cash management duties.Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss.Manage companys assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times.Demonstrate dependability and shows a sense of urgency about getting results.At Papa Johns we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa Johns family and join us as an Assistant Manager.Benefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by location.1+ years of restaurant management/leadership experience required * High School diploma or GED. * Successful and stable employment history. * Must be able to lift at least 50 lbs. * Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery. * Ability to lead a team during a shift with no supervision. * Ability to work with phones, computers, fax machines and copiers. * Reliable transportation to and from work * Dependable and on time.
Jan 27, 2021
Full time
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open up.Do you like to make people smile? Do you like to meet new people? Do you want to learn how to provide world-class hospitality?We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!Papa John's has more than 4,000 restaurants worldwide. We teach team members to provide outstanding customer service so they can take advantage of professional development opportunities and collaborate in a fun environment.Papa John's is looking for awesome Assistant Managers to join their team!Papa Johns Assistant Managers assist the General Manager in managing all functions of a Papa Johns restaurant to ensure that high quality products and service are delivered to our customers to ensure restaurant profitability. You must be a team-oriented leader who instills pride and accountability in your team. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.As an Assistant Manager, you will:Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT System.Execute cash management duties.Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss.Manage companys assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times.Demonstrate dependability and shows a sense of urgency about getting results.At Papa Johns we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa Johns family and join us as an Assistant Manager.Benefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by location.1+ years of restaurant management/leadership experience required * High School diploma or GED. * Successful and stable employment history. * Must be able to lift at least 50 lbs. * Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery. * Ability to lead a team during a shift with no supervision. * Ability to work with phones, computers, fax machines and copiers. * Reliable transportation to and from work * Dependable and on time.
Restaurant Team Member - Crew (1532 - Kenwood Towne Centre) () Description * CULTIVATING A BETTER WORLD* Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. * * * THE OPPORTUNITY * At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We welcome experienced restaurant professionals and novices alike. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we're always looking for passionate and enthusiastic people to join our team. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. * WHAT'S IN IT FOR YOU* * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Paid breaks * Paid time off * Holiday closures * Competitive compensation * Full and part-time opportunities * Opportunities for advancement (80% of managers started as Crew) * WHAT YOU'LL BRING TO THE TABLE* * A friendly, enthusiastic attitude * Passion for helping and serving others (both customers and team members) * Desire to learn how to cook (a lot) * Be at least 16 years old * Ability to communicate in the primary language(s) of the work location * WHO WE ARE * Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With more than 83,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder and executive chairman, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Primary Location: Ohio - Cincinnati - 1532 - Kenwood Towne Centre-(01532) Work Location: 1532 - Kenwood Towne Centre-(01532) 7875 Montgomery Rd, Spc F4 Cincinnati 45236
Jan 27, 2021
Full time
Restaurant Team Member - Crew (1532 - Kenwood Towne Centre) () Description * CULTIVATING A BETTER WORLD* Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. * * * THE OPPORTUNITY * At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We welcome experienced restaurant professionals and novices alike. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we're always looking for passionate and enthusiastic people to join our team. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. * WHAT'S IN IT FOR YOU* * Tuition assistance (100% coverage for select degrees or up to $5,250/year) * Free food (yes, really FREE) * Medical, dental, and vision insurance * Paid breaks * Paid time off * Holiday closures * Competitive compensation * Full and part-time opportunities * Opportunities for advancement (80% of managers started as Crew) * WHAT YOU'LL BRING TO THE TABLE* * A friendly, enthusiastic attitude * Passion for helping and serving others (both customers and team members) * Desire to learn how to cook (a lot) * Be at least 16 years old * Ability to communicate in the primary language(s) of the work location * WHO WE ARE * Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With more than 83,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder and executive chairman, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Primary Location: Ohio - Cincinnati - 1532 - Kenwood Towne Centre-(01532) Work Location: 1532 - Kenwood Towne Centre-(01532) 7875 Montgomery Rd, Spc F4 Cincinnati 45236
Shift Manager Operations Reports To (Position): General Manager FLSA Status: Non-Exempt WHO WE ARE Donatos mission is to promote goodwill through our products and service, principles and people. In order to grow this mission, it is important to achieve our business goals through our growth. Success is achieved by all of us, pulling in the same direction and by exhibiting behaviors that generate positive results.OUR SUCCESS BEHAVIORS Is a "People First" Leader: Releases and shares power; listens carefully to others and welcomes input from all levels, invests time and energy developing others' potential; promotes empathy and tolerance; recognizes when morale is low and demonstrates concern for associate's personal well-being; Is transparent and honest and models the behavior expected from others; follows through on promises. Freely admits mistakes, encourages a spirit of cooperation and inspires organizational commitment; articulates a clear vision of the future; looks for new ways to simplify jobs. Serves and inspires others to lead through service. Opportunity Seeking: Symbolized by the passion we feel in our heart, this is the entrepreneurial spirit that drives us to find opportunities, create excitement, build enthusiasm, act like an owner and accomplish tasks. Disciplined: Symbolized by focused clarity we have in our head, this is the logical, strategic, fact based approach to doing business that focuses all of our passionate enthusiasm toward the activities that will make a difference. OUR PHILOSOPHY Live: A balanced, healthy lifestyle brings you personal power and energy to achieve your dreams. Love: A clear focus on your values keeps you rooted in what's important. Laugh: Understanding and connecting with others builds strong relationships, fun and creativity. Learn: There is always a better way.... learn, grow, stretch - keep moving forward. OUR VALUES Trust, Integrity, Accountability, Consistency, Hospitality, Creativity, Community Engagement, Leadership, Fairness, Family, HumilityPOSITION SUMMARY The Shift Manager is responsible for Quality and Services systems in the restaurant. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Guests and Assets. ESSENTIAL RESPONSIBILITIES Manages the people, product and equipment related to a specific zone of the restaurant to deliver the Mission and Promise. Models performance standards in all zones (primary responsibility is to direct and coach, secondary responsibility is to assist). Anticipates the needs of the guests at all access points. Takes personal responsibility and ownership for managing a zone to deliver Quality, Service and Prosperity. Acts in a timely and decisive manner to adjust staffing for business volume changes Controls food cost components of waste, prep, weights, portioning and theft during shifts. Demonstrates and enforces operating norms such as uniform policies, timeliness, safety procedures, etc. Contributes to the team morale by displaying enthusiasm and commitment by word and action. Completes assigned shift paperwork Opens and/or closes the restaurant with proper administrative procedures. Uses proper security and verification procedures when handling deposits and safe contents. Interacts with guests enthusiastically Identifies and removes service barriers Ensures orders are delivered accurately. Provides a service atmosphere by treating Associates as guests. Follows correct steps in resolving guest complaints. Displays caring and empathy for guests when resolving complaints. Completes assigned shift paperwork Opens and/or closes the restaurant with proper administrative procedures. Trains and enforces correct cash control procedures. Uses proper security and verification procedures when handling deposits and safe contents. Effectively uses Donatos' pre-shift and shift job aids and tools to ensure optimum product quality. Manages dough and day dots to ensure the best quality. Properly executes, enforces and manages food safety and sanitation requirements. Ensures Associates understand and follow the personal hygiene standards required by Donatos and the local Health Department. Seeks out and eliminates potential food safety violations and unsafe practices or conditions. Maintains proper inventory levels. Ensures all vendor orders are completed on a timely basis Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing MINIMUM REQUIREMENTS The following education, experience, knowledge, skills and abilities (KSA's) are required to perform in this role: Education Basic Math and Reading Skills necessary Work Experience Has attained Level 3 Certification in all job stations. Has completed all the steps on the Certified Hourly Shift Manager Road to Excellence Roadmap. Has attained certification on all Zone Management modules. Has passed the basic OPS test. Knowledge, Skill and Abilities (KSA's) Dealing With Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Physical Requirements Must be able to safely and successfully perform the essential functions of this position, meeting qualitative and/or quantitative productivity standards. Ability to lift up to 50 pounds. OUTCOME BASED PERFORMANCE METRICS: (Insert 3 - 5 clearly measurable Outcome Based Performance Metrics written in SMART goal format to be utilized on Annual Performance Review for this position) Maintains Associate cross-training charts. Actively participates in and manages self-development to achieve goals and improvement. Understands the PFE, SVR and SE reports
Jan 27, 2021
Full time
Shift Manager Operations Reports To (Position): General Manager FLSA Status: Non-Exempt WHO WE ARE Donatos mission is to promote goodwill through our products and service, principles and people. In order to grow this mission, it is important to achieve our business goals through our growth. Success is achieved by all of us, pulling in the same direction and by exhibiting behaviors that generate positive results.OUR SUCCESS BEHAVIORS Is a "People First" Leader: Releases and shares power; listens carefully to others and welcomes input from all levels, invests time and energy developing others' potential; promotes empathy and tolerance; recognizes when morale is low and demonstrates concern for associate's personal well-being; Is transparent and honest and models the behavior expected from others; follows through on promises. Freely admits mistakes, encourages a spirit of cooperation and inspires organizational commitment; articulates a clear vision of the future; looks for new ways to simplify jobs. Serves and inspires others to lead through service. Opportunity Seeking: Symbolized by the passion we feel in our heart, this is the entrepreneurial spirit that drives us to find opportunities, create excitement, build enthusiasm, act like an owner and accomplish tasks. Disciplined: Symbolized by focused clarity we have in our head, this is the logical, strategic, fact based approach to doing business that focuses all of our passionate enthusiasm toward the activities that will make a difference. OUR PHILOSOPHY Live: A balanced, healthy lifestyle brings you personal power and energy to achieve your dreams. Love: A clear focus on your values keeps you rooted in what's important. Laugh: Understanding and connecting with others builds strong relationships, fun and creativity. Learn: There is always a better way.... learn, grow, stretch - keep moving forward. OUR VALUES Trust, Integrity, Accountability, Consistency, Hospitality, Creativity, Community Engagement, Leadership, Fairness, Family, HumilityPOSITION SUMMARY The Shift Manager is responsible for Quality and Services systems in the restaurant. Shift Managers coach and train Donatos Associates to produce the highest quality food and to provide friendly and honest service. The Shift Manager may open or close the restaurant in the absence of a salaried Manager, ensuring a quality opening and/or closing by completing administrative responsibilities while maximizing the safety and security of our Associates, Guests and Assets. ESSENTIAL RESPONSIBILITIES Manages the people, product and equipment related to a specific zone of the restaurant to deliver the Mission and Promise. Models performance standards in all zones (primary responsibility is to direct and coach, secondary responsibility is to assist). Anticipates the needs of the guests at all access points. Takes personal responsibility and ownership for managing a zone to deliver Quality, Service and Prosperity. Acts in a timely and decisive manner to adjust staffing for business volume changes Controls food cost components of waste, prep, weights, portioning and theft during shifts. Demonstrates and enforces operating norms such as uniform policies, timeliness, safety procedures, etc. Contributes to the team morale by displaying enthusiasm and commitment by word and action. Completes assigned shift paperwork Opens and/or closes the restaurant with proper administrative procedures. Uses proper security and verification procedures when handling deposits and safe contents. Interacts with guests enthusiastically Identifies and removes service barriers Ensures orders are delivered accurately. Provides a service atmosphere by treating Associates as guests. Follows correct steps in resolving guest complaints. Displays caring and empathy for guests when resolving complaints. Completes assigned shift paperwork Opens and/or closes the restaurant with proper administrative procedures. Trains and enforces correct cash control procedures. Uses proper security and verification procedures when handling deposits and safe contents. Effectively uses Donatos' pre-shift and shift job aids and tools to ensure optimum product quality. Manages dough and day dots to ensure the best quality. Properly executes, enforces and manages food safety and sanitation requirements. Ensures Associates understand and follow the personal hygiene standards required by Donatos and the local Health Department. Seeks out and eliminates potential food safety violations and unsafe practices or conditions. Maintains proper inventory levels. Ensures all vendor orders are completed on a timely basis Assumes responsibility for inventory of all stocked items, vendor orders, and invoice processing MINIMUM REQUIREMENTS The following education, experience, knowledge, skills and abilities (KSA's) are required to perform in this role: Education Basic Math and Reading Skills necessary Work Experience Has attained Level 3 Certification in all job stations. Has completed all the steps on the Certified Hourly Shift Manager Road to Excellence Roadmap. Has attained certification on all Zone Management modules. Has passed the basic OPS test. Knowledge, Skill and Abilities (KSA's) Dealing With Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Timely Decision Making - Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain. Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information. Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Physical Requirements Must be able to safely and successfully perform the essential functions of this position, meeting qualitative and/or quantitative productivity standards. Ability to lift up to 50 pounds. OUTCOME BASED PERFORMANCE METRICS: (Insert 3 - 5 clearly measurable Outcome Based Performance Metrics written in SMART goal format to be utilized on Annual Performance Review for this position) Maintains Associate cross-training charts. Actively participates in and manages self-development to achieve goals and improvement. Understands the PFE, SVR and SE reports
Job Title: Account Supervisor - Quick-Serve Restaurant Marketing Reports To: Client Manager FLSA Status: Full Time - Salaried, Exempt Location: Cincinnati, OHWho is pep: When smart business, a drive for success, and a family atmosphere combine, you get pep! At pep, we help deliver the strategy for brands worldwide- seamlessly managing all the details so that the brand can stay focused on their big picture. Through our expertise in marketing operations, we help execute our clients' marketing campaigns more effectively than anyone else in the world. We know that sourcing is essential to brand success as well, so we've become experts in leveraging scale and spend to save our clients' time and money. We're not all talk- our results back us up too! To date, we've managed campaigns for over 750 brands, delivering an average of 21% savings on over $5 billion in marketing spend. Our success also pays it forward to our employees by allowing us to offer paid parental leave, work-life flexibility and remote working opportunities to name a few. Want to be a part of something original? Check out our growing team and join us!Summary of Position: The Account Supervisor position is responsible for managing a team of direct reports while overseeing the marketing campaigns for their quick-serve restaurant client and keeping the project work on time and on budget. The Account Supervisor is also responsible for building client relationships and being an avid problem solver. The essential duties and responsibilities include the following.Key Responsibilities and Attributes: Manage marketing promotions (focus on shared mail and print) from conception to completion for quick-serve restaurant client Collaborate with client to assemble all necessary promotion specifications; communicate requirements to respective supplier teams Assist Client Manager with development of print buy/sourcing strategy Assist Client Manager with development and optimization of team standard operating procedures and training processes Assist in shared mail ordering tool (online tool for clients to place orders) development and enhancement Effectively understand and utilize Sourcing model to obtain project cost estimates Effectively bid out work to suppliers Create and manage production timeline; Communicate timeline expectations to relevant client contacts, suppliers and internal personnel Collaborate with client and suppliers to ensure that program requirements meet legal and policy guidelines/requirements Manage promotion scope changes as needed while ensuring an on-time and on-budget execution In conjunction with supplier partners, provide client with recommendations for cost and/or time efficiencies Communicate with relevant suppliers to ensure that promotions are executed to completion and adequate proof of performance is provided Manage creation of all purchase orders and corresponding invoices Capture and track cost savings Maintain strong metrics. You are responsible for on-time file closure, on-time & on-budget and audit scores for not only you, but your team as well Stay up-to-date on industry news and trends Supervisor Expectations ( The following positions report directly to the Account Supervisor: Account Coordinator, Account Executive, Designer, Sr. Account Executive) Build strong relationships with your individual team members Responsible for approving time off requests and maintaining Vacation Tracker for each Direct Report Review, monitor and report on Gap Tracker progress for each Direct Report Review and approve all bonus goals for each Direct Report Salary and Performance Reviews for each Direct Report Ensure Direct Reports maintain a 40 hour a week schedule and authorize overtime hours when necessary Understanding of team workload: manage complexity and delegate team's work effectively Soliciting promotion ratings for each Direct Report Regular reviews of team files, program status, and pepConnect to ensure process compliance Ensure your team is delivering strong metrics that are in line with company goals Client & Supplier Relationship Expectations Build brand relationships through face-to-face meetings Conduct regular status meetings with clients, vendors and internal resources to ensure a flawless execution for each promotion Help navigate problems and issues that arise and develop solutions Client contacts should know the leaders assigned to the team they are working with and be able to use you as a resource to solve problems Account Supervisor Expectations Assist in the establishment and development of processes/procedures for the company Attend all required Leadership Meetings Maintain a solid promotion workload and balance leadership responsibilities Set the example for your team Maintain a constructive attitude with your team. Never come with just problems, always be prepared to discuss solutions Support and implement all company decisions and policies Be above reproach and capable of providing respectful criticism Make solid contributions outside of the day to day work Actively help lead the entire pep Team Develop future leaders: mentor, coach, teach and encourage your team and others to develop their leadership skills Assignments are completed on time and you can be counted on to follow through Never break confidentiality and never be a source of negativity Knowledge/Skills Preferred: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills: 4-year Bachelor's degree (marketing or management) and 3-5 years of promotion management experience OR an Associate's Degree and 5-7 years of promotion management experience with a 2.8+ GPA. Experience leading a team of direct reports Excellent organization, time management and communication skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systems Ability to write routine reports and correspondence Ability to be client facing Ability to mentor, grow and work harmoniously as part of a larger team Ability to do intermediate-level math (calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages) Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram form Ability to problem solve Effectively utilizes staff including delegating as appropriate Ability to manage healthy business processes To perform this job successfully, an individual should have experience in Microsoft Outlook, Word, Power Point, and Excel. Typing skills should be a minimum of 55 wpm Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus *pep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, pep complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. pep expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of pep's employees to perform their job duties may result in discipline up to and including discharge . #CB
Jan 27, 2021
Full time
Job Title: Account Supervisor - Quick-Serve Restaurant Marketing Reports To: Client Manager FLSA Status: Full Time - Salaried, Exempt Location: Cincinnati, OHWho is pep: When smart business, a drive for success, and a family atmosphere combine, you get pep! At pep, we help deliver the strategy for brands worldwide- seamlessly managing all the details so that the brand can stay focused on their big picture. Through our expertise in marketing operations, we help execute our clients' marketing campaigns more effectively than anyone else in the world. We know that sourcing is essential to brand success as well, so we've become experts in leveraging scale and spend to save our clients' time and money. We're not all talk- our results back us up too! To date, we've managed campaigns for over 750 brands, delivering an average of 21% savings on over $5 billion in marketing spend. Our success also pays it forward to our employees by allowing us to offer paid parental leave, work-life flexibility and remote working opportunities to name a few. Want to be a part of something original? Check out our growing team and join us!Summary of Position: The Account Supervisor position is responsible for managing a team of direct reports while overseeing the marketing campaigns for their quick-serve restaurant client and keeping the project work on time and on budget. The Account Supervisor is also responsible for building client relationships and being an avid problem solver. The essential duties and responsibilities include the following.Key Responsibilities and Attributes: Manage marketing promotions (focus on shared mail and print) from conception to completion for quick-serve restaurant client Collaborate with client to assemble all necessary promotion specifications; communicate requirements to respective supplier teams Assist Client Manager with development of print buy/sourcing strategy Assist Client Manager with development and optimization of team standard operating procedures and training processes Assist in shared mail ordering tool (online tool for clients to place orders) development and enhancement Effectively understand and utilize Sourcing model to obtain project cost estimates Effectively bid out work to suppliers Create and manage production timeline; Communicate timeline expectations to relevant client contacts, suppliers and internal personnel Collaborate with client and suppliers to ensure that program requirements meet legal and policy guidelines/requirements Manage promotion scope changes as needed while ensuring an on-time and on-budget execution In conjunction with supplier partners, provide client with recommendations for cost and/or time efficiencies Communicate with relevant suppliers to ensure that promotions are executed to completion and adequate proof of performance is provided Manage creation of all purchase orders and corresponding invoices Capture and track cost savings Maintain strong metrics. You are responsible for on-time file closure, on-time & on-budget and audit scores for not only you, but your team as well Stay up-to-date on industry news and trends Supervisor Expectations ( The following positions report directly to the Account Supervisor: Account Coordinator, Account Executive, Designer, Sr. Account Executive) Build strong relationships with your individual team members Responsible for approving time off requests and maintaining Vacation Tracker for each Direct Report Review, monitor and report on Gap Tracker progress for each Direct Report Review and approve all bonus goals for each Direct Report Salary and Performance Reviews for each Direct Report Ensure Direct Reports maintain a 40 hour a week schedule and authorize overtime hours when necessary Understanding of team workload: manage complexity and delegate team's work effectively Soliciting promotion ratings for each Direct Report Regular reviews of team files, program status, and pepConnect to ensure process compliance Ensure your team is delivering strong metrics that are in line with company goals Client & Supplier Relationship Expectations Build brand relationships through face-to-face meetings Conduct regular status meetings with clients, vendors and internal resources to ensure a flawless execution for each promotion Help navigate problems and issues that arise and develop solutions Client contacts should know the leaders assigned to the team they are working with and be able to use you as a resource to solve problems Account Supervisor Expectations Assist in the establishment and development of processes/procedures for the company Attend all required Leadership Meetings Maintain a solid promotion workload and balance leadership responsibilities Set the example for your team Maintain a constructive attitude with your team. Never come with just problems, always be prepared to discuss solutions Support and implement all company decisions and policies Be above reproach and capable of providing respectful criticism Make solid contributions outside of the day to day work Actively help lead the entire pep Team Develop future leaders: mentor, coach, teach and encourage your team and others to develop their leadership skills Assignments are completed on time and you can be counted on to follow through Never break confidentiality and never be a source of negativity Knowledge/Skills Preferred: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills: 4-year Bachelor's degree (marketing or management) and 3-5 years of promotion management experience OR an Associate's Degree and 5-7 years of promotion management experience with a 2.8+ GPA. Experience leading a team of direct reports Excellent organization, time management and communication skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systems Ability to write routine reports and correspondence Ability to be client facing Ability to mentor, grow and work harmoniously as part of a larger team Ability to do intermediate-level math (calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages) Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram form Ability to problem solve Effectively utilizes staff including delegating as appropriate Ability to manage healthy business processes To perform this job successfully, an individual should have experience in Microsoft Outlook, Word, Power Point, and Excel. Typing skills should be a minimum of 55 wpm Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus *pep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, pep complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. pep expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of pep's employees to perform their job duties may result in discipline up to and including discharge . #CB
Restaurant Team Member - Crew (1532 - Kenwood Towne Centre) () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We welcome experienced restaurant professionals and novices alike. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we're always looking for passionate and enthusiastic people to join our team. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Paid breaks Paid time off Holiday closures Competitive compensation Full and part-time opportunities Opportunities for advancement (80% of managers started as Crew) WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Passion for helping and serving others (both customers and team members) Desire to learn how to cook (a lot) Be at least 16 years old Ability to communicate in the primary language(s) of the work location WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With more than 83,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder and executive chairman, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Primary Location: Ohio - Cincinnati - 1532 - Kenwood Towne Centre-(01532) Work Location: 1532 - Kenwood Towne Centre-(01532) 7875 Montgomery Rd, Spc F4 Cincinnati 45236
Jan 25, 2021
Full time
Restaurant Team Member - Crew (1532 - Kenwood Towne Centre) () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We welcome experienced restaurant professionals and novices alike. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we're always looking for passionate and enthusiastic people to join our team. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Paid breaks Paid time off Holiday closures Competitive compensation Full and part-time opportunities Opportunities for advancement (80% of managers started as Crew) WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Passion for helping and serving others (both customers and team members) Desire to learn how to cook (a lot) Be at least 16 years old Ability to communicate in the primary language(s) of the work location WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With more than 83,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder and executive chairman, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Primary Location: Ohio - Cincinnati - 1532 - Kenwood Towne Centre-(01532) Work Location: 1532 - Kenwood Towne Centre-(01532) 7875 Montgomery Rd, Spc F4 Cincinnati 45236
Restaurant Team Member - Crew (1532 - Kenwood Towne Centre) () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We welcome experienced restaurant professionals and novices alike. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we're always looking for passionate and enthusiastic people to join our team. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Paid breaks Paid time off Holiday closures Competitive compensation Full and part-time opportunities Opportunities for advancement (80% of managers started as Crew) WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Passion for helping and serving others (both customers and team members) Desire to learn how to cook (a lot) Be at least 16 years old Ability to communicate in the primary language(s) of the work location WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With more than 83,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder and executive chairman, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Primary Location: Ohio - Cincinnati - 1532 - Kenwood Towne Centre-(01532) Work Location: 1532 - Kenwood Towne Centre-(01532) 7875 Montgomery Rd, Spc F4 Cincinnati 45236
Jan 25, 2021
Full time
Restaurant Team Member - Crew (1532 - Kenwood Towne Centre) () Description CULTIVATING A BETTER WORLD Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We welcome experienced restaurant professionals and novices alike. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we're always looking for passionate and enthusiastic people to join our team. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOU Tuition assistance (100% coverage for select degrees or up to $5,250/year) Free food (yes, really FREE) Medical, dental, and vision insurance Paid breaks Paid time off Holiday closures Competitive compensation Full and part-time opportunities Opportunities for advancement (80% of managers started as Crew) WHAT YOU'LL BRING TO THE TABLE A friendly, enthusiastic attitude Passion for helping and serving others (both customers and team members) Desire to learn how to cook (a lot) Be at least 16 years old Ability to communicate in the primary language(s) of the work location WHO WE ARE Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,600 restaurants as of December 30, 2019, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With more than 83,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder and executive chairman, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit . Primary Location: Ohio - Cincinnati - 1532 - Kenwood Towne Centre-(01532) Work Location: 1532 - Kenwood Towne Centre-(01532) 7875 Montgomery Rd, Spc F4 Cincinnati 45236
POSITION REPORT TO: Restaurant General Manager POSITION LOCATION: Assigned Restaurant DATE REVISED: November 2017 Statement of Purpose: The position of Assistant Manager is a fast paced role that assists with managing the daily operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The Assistant Manager provides leadership, direction, training, and development to subordinate staff. The Assistant Manager also contributes to the success of the restaurant by building sales, working towards company goals, as well as driving restaurant profitability. Decisions are guided by established policies and procedures as well as the General Manager of the restaurant. Receives guidance and oversight from the restaurant General Manager on a regular basis. Accountabilities: Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coach and mentor team members to ensure employee's success on the job and guest satisfaction.Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply).Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.Promote and follow suggestive selling techniques.Maximize table turnover, sales per guest, and sales per hour.Meet and greet guests; investigating and resolving food quality/service issues.Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.Assist in maintaining efficient operations, appropriate cost controls, and profit management.Ensure OSHA, local health and safety codes, and company safety and security policy are met.Enforce safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Control day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions.Control food costs by following recipes and portion control.Control costs by monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool. Knowledge: Excellent communication skillsStrong interpersonal skills and conflict resolution abilitiesStrong planning and organization skillsDedication to providing exceptional guest serviceStrong analytical/problem solving skillsExceptional team building capabilityBasic business math and accounting skillsBasic personal computer literacyAbility to manage multiple projectsAbility to be a role model in employee appearance and presentationAvailable to work a variety of shifts and weekends Education/Experience: High School diploma or equivalentPrior leadership experience preferred, but not requiredA minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferredCollege and/or culinary schooling preferredA minimum age of 19 years QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Must have a valid driver license.Must have a vehicle to take cash deposits to the designated local bank.Must be able to travel to business meetings and other locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee will regularly be required to:Stand for entire shift and walk for long periods of time without rest or sitting down.Push, lift, carry and transfer up to 50 pounds.Reach with hands.Use hands to finger, handle, or feel objects, tools, or controls.Bend and stoop.Have the ability to taste and smell.Verbally communicate with others.Have the ability to read and write clearly.Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.
Jan 23, 2021
Full time
POSITION REPORT TO: Restaurant General Manager POSITION LOCATION: Assigned Restaurant DATE REVISED: November 2017 Statement of Purpose: The position of Assistant Manager is a fast paced role that assists with managing the daily operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The Assistant Manager provides leadership, direction, training, and development to subordinate staff. The Assistant Manager also contributes to the success of the restaurant by building sales, working towards company goals, as well as driving restaurant profitability. Decisions are guided by established policies and procedures as well as the General Manager of the restaurant. Receives guidance and oversight from the restaurant General Manager on a regular basis. Accountabilities: Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coach and mentor team members to ensure employee's success on the job and guest satisfaction.Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply).Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.Promote and follow suggestive selling techniques.Maximize table turnover, sales per guest, and sales per hour.Meet and greet guests; investigating and resolving food quality/service issues.Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.Assist in maintaining efficient operations, appropriate cost controls, and profit management.Ensure OSHA, local health and safety codes, and company safety and security policy are met.Enforce safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Control day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions.Control food costs by following recipes and portion control.Control costs by monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool. Knowledge: Excellent communication skillsStrong interpersonal skills and conflict resolution abilitiesStrong planning and organization skillsDedication to providing exceptional guest serviceStrong analytical/problem solving skillsExceptional team building capabilityBasic business math and accounting skillsBasic personal computer literacyAbility to manage multiple projectsAbility to be a role model in employee appearance and presentationAvailable to work a variety of shifts and weekends Education/Experience: High School diploma or equivalentPrior leadership experience preferred, but not requiredA minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferredCollege and/or culinary schooling preferredA minimum age of 19 years QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Must have a valid driver license.Must have a vehicle to take cash deposits to the designated local bank.Must be able to travel to business meetings and other locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee will regularly be required to:Stand for entire shift and walk for long periods of time without rest or sitting down.Push, lift, carry and transfer up to 50 pounds.Reach with hands.Use hands to finger, handle, or feel objects, tools, or controls.Bend and stoop.Have the ability to taste and smell.Verbally communicate with others.Have the ability to read and write clearly.Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.