Job Description: Do you have a passion to lead a team? Assistant Managers assist in managing the overall operations of the bakery-café to ensure company standards are maintained and continually improved. They run great shifts and are accountable for responsibilities such as Food Cost or Channel operations (Drive Thru, Delivery, Catering, etc.). They are part of the cafe's management team and report directly to the General Manager. We are a proud equal opportunity employer - all races, religions, nationalities, genders, and the LGBTQ+ community are welcome. We provide reasonable accommodations to people with disabilities to perform the essential functions of their jobs. Employee Benefits: -Competitive Pay -Sick Pay -401K plan -Variety of Health and related benefits -Paid Vacation -Meal discounts -Scholarship opportunities -Growth Opportunities: Assistant General Manager>General Manager>Multi-Market Manager Duties & Responsibilities: -Maintain Quality Bakery-Café Operations While Ensuring Guest Satisfaction -Understands the business and can drive results through coaching and leading the team. - Meet sales goals through motivating the team, executing Foundational Processes, and achieve target results -Maintain a clean and well-maintained environment. -Demonstrate proficient company and product knowledge. - Uphold and coach achievement of Food Safety standards. - Create relationships with guests to provide exceptional guest service. - Safeguard the team by maintaining a healthy and safe workplace, environment, and culture. - Follow company policies and procedures and comply with all state and federal regulations. Qualifications: -High School Diploma/or GED required -1+ year(s) of restaurant management experience preferred. - Proven ability to direct, motivate, and develop others in a fast-paced environment. - Minimum age - 18 years of age. - Ability to pass background check. -Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling, and stooping is involved. -Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. -May be required to transfer from one location to another or offices as business needs dictate. Cafe Address: 2610 N Franklin St Christiansburg VA 24073
Oct 01, 2023
Full time
Job Description: Do you have a passion to lead a team? Assistant Managers assist in managing the overall operations of the bakery-café to ensure company standards are maintained and continually improved. They run great shifts and are accountable for responsibilities such as Food Cost or Channel operations (Drive Thru, Delivery, Catering, etc.). They are part of the cafe's management team and report directly to the General Manager. We are a proud equal opportunity employer - all races, religions, nationalities, genders, and the LGBTQ+ community are welcome. We provide reasonable accommodations to people with disabilities to perform the essential functions of their jobs. Employee Benefits: -Competitive Pay -Sick Pay -401K plan -Variety of Health and related benefits -Paid Vacation -Meal discounts -Scholarship opportunities -Growth Opportunities: Assistant General Manager>General Manager>Multi-Market Manager Duties & Responsibilities: -Maintain Quality Bakery-Café Operations While Ensuring Guest Satisfaction -Understands the business and can drive results through coaching and leading the team. - Meet sales goals through motivating the team, executing Foundational Processes, and achieve target results -Maintain a clean and well-maintained environment. -Demonstrate proficient company and product knowledge. - Uphold and coach achievement of Food Safety standards. - Create relationships with guests to provide exceptional guest service. - Safeguard the team by maintaining a healthy and safe workplace, environment, and culture. - Follow company policies and procedures and comply with all state and federal regulations. Qualifications: -High School Diploma/or GED required -1+ year(s) of restaurant management experience preferred. - Proven ability to direct, motivate, and develop others in a fast-paced environment. - Minimum age - 18 years of age. - Ability to pass background check. -Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling, and stooping is involved. -Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. -May be required to transfer from one location to another or offices as business needs dictate. Cafe Address: 2610 N Franklin St Christiansburg VA 24073
With limited supervision, the Assistant Kitchen/Culinary Manager's (AKM) role is to support the back-of-house team members and kitchen manager, within a specific restaurant, through maintenance of restaurant kitchen standards, and strive to achieve overall quality and consistency on a daily basis. This role should be a leader with a coaching attitude in helping the restaurant management team and team members run efficient back-of-house operations. POSITION DETAILS Maintain high employment quality standards consistent with Bloomin' Brands policies Assist in set ups for the opening crew in the kitchen Check schedule for in-coming team members Adhere and coach security procedures Check out the close from night before Review inventory on a daily basis Prepare to receive orders Keep track of self-life adherence Check temps on freezer, dish machine and refrigeration units before prepping Knowledge of the flavor profile and specifications of menu items Follow recipe cards with no compromise Review the daily sanitation checklist and conduct the checks Conduct daily health inspections Adhere to sanitation, temperature and food safety standards Conduct daily health inspections Work the flow of the tickets to ensure good cook times MINIMUM REQUIREMENTS Certified trainer in any back-of-house functions Passing grade in Assessment testing Must be able and willing to work a flexible schedule Legal authorization to work in the United States Minimum 21 years of age PREFERRED REQUIREMENTS Previous experience in restaurant industry Previously held positions of leadership Trained and proficiency in all areas of the back-of-house functions Perks & Benefits that we offer at Outback Steakhouse: Career Growth. We believe in developing people! Work/Life balance. Flexible scheduling and PTO (when eligible) to take that much needed "me" time! Health & Wellness benefits. We offer health (medical, dental and vision) insurance options for eligible team members Meal comp benefits Anniversary Program Rx for pet's prescription savings program Employee discounts with Perks at Work Rewards and recognition programs because we appreciate all that you do Compensation Range: Varies by Location - Bloomin' Brands, Inc. is an equal opportunity employer. M/F/D/V are encouraged to apply.
Sep 29, 2023
Full time
With limited supervision, the Assistant Kitchen/Culinary Manager's (AKM) role is to support the back-of-house team members and kitchen manager, within a specific restaurant, through maintenance of restaurant kitchen standards, and strive to achieve overall quality and consistency on a daily basis. This role should be a leader with a coaching attitude in helping the restaurant management team and team members run efficient back-of-house operations. POSITION DETAILS Maintain high employment quality standards consistent with Bloomin' Brands policies Assist in set ups for the opening crew in the kitchen Check schedule for in-coming team members Adhere and coach security procedures Check out the close from night before Review inventory on a daily basis Prepare to receive orders Keep track of self-life adherence Check temps on freezer, dish machine and refrigeration units before prepping Knowledge of the flavor profile and specifications of menu items Follow recipe cards with no compromise Review the daily sanitation checklist and conduct the checks Conduct daily health inspections Adhere to sanitation, temperature and food safety standards Conduct daily health inspections Work the flow of the tickets to ensure good cook times MINIMUM REQUIREMENTS Certified trainer in any back-of-house functions Passing grade in Assessment testing Must be able and willing to work a flexible schedule Legal authorization to work in the United States Minimum 21 years of age PREFERRED REQUIREMENTS Previous experience in restaurant industry Previously held positions of leadership Trained and proficiency in all areas of the back-of-house functions Perks & Benefits that we offer at Outback Steakhouse: Career Growth. We believe in developing people! Work/Life balance. Flexible scheduling and PTO (when eligible) to take that much needed "me" time! Health & Wellness benefits. We offer health (medical, dental and vision) insurance options for eligible team members Meal comp benefits Anniversary Program Rx for pet's prescription savings program Employee discounts with Perks at Work Rewards and recognition programs because we appreciate all that you do Compensation Range: Varies by Location - Bloomin' Brands, Inc. is an equal opportunity employer. M/F/D/V are encouraged to apply.
Description: Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today! As a Service Manager, your responsibilities would include: • Driving sales, steps of service, and guest satisfaction • In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times • Providing or directing all Front of House training • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline • Managing liquor orders and controlling liquor costs • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines • Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff • Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: • A choice of medical plans that are best in class • Dental and Vision Insurance • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave • Adoption Assistance • Short-Term and Long-Term Disability • Life, Accident and Critical Illness Insurance • Identity Theft Protection • Employee Assistance Program • Business Travel Insurance • 401(k) Retirement Plan • Flexible Spending Accounts • Tuition Reimbursements up to $5,250 per year • Monthly Profit Sharing Program • Quarterly Restricted Stock Units Program • Many opportunities to support your community • Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply. Requirements: For more information about this position, please contact the restaurant and ask for a manager. Additional Info:
Sep 29, 2023
Full time
Description: Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today! As a Service Manager, your responsibilities would include: • Driving sales, steps of service, and guest satisfaction • In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times • Providing or directing all Front of House training • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline • Managing liquor orders and controlling liquor costs • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines • Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees. • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff • Understanding, managing, and practicing safe food handling procedures At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following: • A choice of medical plans that are best in class • Dental and Vision Insurance • Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave • Adoption Assistance • Short-Term and Long-Term Disability • Life, Accident and Critical Illness Insurance • Identity Theft Protection • Employee Assistance Program • Business Travel Insurance • 401(k) Retirement Plan • Flexible Spending Accounts • Tuition Reimbursements up to $5,250 per year • Monthly Profit Sharing Program • Quarterly Restricted Stock Units Program • Many opportunities to support your community • Annual holiday bonus We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply. Requirements: For more information about this position, please contact the restaurant and ask for a manager. Additional Info:
TAKING CARE OF OUR GUESTS TO-GO/CURBSIDE SERVER RESPONSIBILITIES At O'Charley's, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O'Charley's. You were hired because you showed us that you have "A Passion to Serve" - the desire to ensure our guests have a memorable experience every time they visit. Our guests are the reason for our existence. Your paycheck will say O'Charley's, but our guests are your true employers. RESPONSIBILITIES As a To-Go Server, your first responsibility is to be an effective SALESPERSON. You must understand our food and beverage menus, specials, and promos and be able to make recommendations and suggestions based on your knowledge of food and drink items. Your next responsibility is to ensure our guests have a great experience by providing exceptional service. In order to accomplish this, you must: 1. Make each guest feel appreciated through accommodating actions. 2. Practice the "Hospitality Halo" with everyone within a six-foot radius (smile, step aside, speak first) - A friendly attitude is essential in building good rapport with guests and fellow team members. Most importantly, be polite to all guests and team members. 3. Work as a team with all O'Charley's team members. 4. Communicate clearly and enthusiastically with guests and team members - have an outgoing attitude and retain your self-composure at all times. No matter how busy you are, guests must be treated with concern for their needs or interests as if each is the only guest in the restaurant. Your ability to smile and remain calm will help eliminate stress during very busy times. 5. Immediately greet guests and ensure prompt and efficient food and beverage delivery. Serve your guests in a timely manner, according to the guest's perfect pace. Stay organized, being able to think and act quickly and effectively, and have a sense of urgency. 6. Have a thorough knowledge of service sequences and guidelines; use this knowledge to serve guests effectively. 7. Have a thorough knowledge of To-Go accounting procedures. 8. Have a thorough knowledge of To-Go packaging; use this knowledge to prepare and package quality products for guests. 9. Maintain general appearance of To-Go area through cleaning and stocking. Take pride in your personal appearance and the appearance of your work area. 10. Ensure "Perfect Plate" presentations before items are delivered to guests. While we are all responsible for ensuring our guests have a great experience, there are going to be times when we will make a mistake. If a mistake is made, we must own it and take EVERY action possible to correct it. Which do you think worse? Telling a manager what happened so it can be fixed, or letting an angry guest leave? It is imperative that all guests leave knowing we cared about their individual situation, that we put ourselves in THEIR shoes, recognized their needs, and did everything possible to strive for a winwin situation. Knowledge Requirements Guest relations To-Go packaging Menu knowledge Service Sequences Telephone etiquette Point of Sale operation Quality service and standards Safety and Security Procedures Cash handling Floor plan Specials Sidework duties Physical Able to continually enter and exit the building, even during inclement weather while carrying to-to orders weighing anywhere from 1-25 pounds. Able to speak, read, write and understand the primary language of the work location. Able to perform simple mathematical calculations relating to money handling. Able to stand and exert well-paced mobility for periods up to multiple hours in length. Must have a good sense of balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds. About O'Charley's Restaurant + Bar Want to be part of a team that's more like friends and family than co-workers? Do you have a Passion to Serve and love to have fun while you work? Then join our team, we're saving a seat for you! From our strong history of success and a deliberate approach to change, to our strength and ability to keep in line with strategic goals in an evolving industry, now is a great time to join our team. We offer flexible work schedules, a variety of great benefits, meal discounts and much more! O'Charley's Restaurant + Bar is an Equal Opportunity & E-Verify Employer
Sep 26, 2023
Full time
TAKING CARE OF OUR GUESTS TO-GO/CURBSIDE SERVER RESPONSIBILITIES At O'Charley's, our goal is to satisfy our guests completely so they will return again and again. We want guests to tell their family, friends, and associates about the wonderful experience we provided at O'Charley's. You were hired because you showed us that you have "A Passion to Serve" - the desire to ensure our guests have a memorable experience every time they visit. Our guests are the reason for our existence. Your paycheck will say O'Charley's, but our guests are your true employers. RESPONSIBILITIES As a To-Go Server, your first responsibility is to be an effective SALESPERSON. You must understand our food and beverage menus, specials, and promos and be able to make recommendations and suggestions based on your knowledge of food and drink items. Your next responsibility is to ensure our guests have a great experience by providing exceptional service. In order to accomplish this, you must: 1. Make each guest feel appreciated through accommodating actions. 2. Practice the "Hospitality Halo" with everyone within a six-foot radius (smile, step aside, speak first) - A friendly attitude is essential in building good rapport with guests and fellow team members. Most importantly, be polite to all guests and team members. 3. Work as a team with all O'Charley's team members. 4. Communicate clearly and enthusiastically with guests and team members - have an outgoing attitude and retain your self-composure at all times. No matter how busy you are, guests must be treated with concern for their needs or interests as if each is the only guest in the restaurant. Your ability to smile and remain calm will help eliminate stress during very busy times. 5. Immediately greet guests and ensure prompt and efficient food and beverage delivery. Serve your guests in a timely manner, according to the guest's perfect pace. Stay organized, being able to think and act quickly and effectively, and have a sense of urgency. 6. Have a thorough knowledge of service sequences and guidelines; use this knowledge to serve guests effectively. 7. Have a thorough knowledge of To-Go accounting procedures. 8. Have a thorough knowledge of To-Go packaging; use this knowledge to prepare and package quality products for guests. 9. Maintain general appearance of To-Go area through cleaning and stocking. Take pride in your personal appearance and the appearance of your work area. 10. Ensure "Perfect Plate" presentations before items are delivered to guests. While we are all responsible for ensuring our guests have a great experience, there are going to be times when we will make a mistake. If a mistake is made, we must own it and take EVERY action possible to correct it. Which do you think worse? Telling a manager what happened so it can be fixed, or letting an angry guest leave? It is imperative that all guests leave knowing we cared about their individual situation, that we put ourselves in THEIR shoes, recognized their needs, and did everything possible to strive for a winwin situation. Knowledge Requirements Guest relations To-Go packaging Menu knowledge Service Sequences Telephone etiquette Point of Sale operation Quality service and standards Safety and Security Procedures Cash handling Floor plan Specials Sidework duties Physical Able to continually enter and exit the building, even during inclement weather while carrying to-to orders weighing anywhere from 1-25 pounds. Able to speak, read, write and understand the primary language of the work location. Able to perform simple mathematical calculations relating to money handling. Able to stand and exert well-paced mobility for periods up to multiple hours in length. Must have a good sense of balance, able to bend, kneel and lift bus pans, trays, etc. frequently weighing up to 25 pounds. About O'Charley's Restaurant + Bar Want to be part of a team that's more like friends and family than co-workers? Do you have a Passion to Serve and love to have fun while you work? Then join our team, we're saving a seat for you! From our strong history of success and a deliberate approach to change, to our strength and ability to keep in line with strategic goals in an evolving industry, now is a great time to join our team. We offer flexible work schedules, a variety of great benefits, meal discounts and much more! O'Charley's Restaurant + Bar is an Equal Opportunity & E-Verify Employer
