As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.Papa John's is looking for awesome Restaurant General Managers to join their team!The Restaurant General Manager is responsible for all functions of a Papa Johns restaurant including restaurant profitability, staffing, people development, product quality, customer satisfaction, image and Papa Johns culture. They report to directors of operations and directly supervise all restaurant team members. We are looking for candidates who promote our culture, and are able to support our awesome team.At Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If those you believe in those values and walk to grow within a dedicated and fun team, then apply today!Benefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by location.2+ years of restaurant management/leadership experience required * Excellent team-building skills * Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image * Top-notch customer service skills
Jan 13, 2021
Full time
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.Papa John's is looking for awesome Restaurant General Managers to join their team!The Restaurant General Manager is responsible for all functions of a Papa Johns restaurant including restaurant profitability, staffing, people development, product quality, customer satisfaction, image and Papa Johns culture. They report to directors of operations and directly supervise all restaurant team members. We are looking for candidates who promote our culture, and are able to support our awesome team.At Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If those you believe in those values and walk to grow within a dedicated and fun team, then apply today!Benefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by location.2+ years of restaurant management/leadership experience required * Excellent team-building skills * Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image * Top-notch customer service skills
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.Papa John's is looking for awesome Restaurant Assistant Managers to join their team!Duties/Responsibilities:Support the General Manager in all functions of a Papa Johns restaurantHelp ensure restaurant profitabilityAssist in managing staffing and people developmentHelp ensure product qualityHelp ensure customer satisfactionAssist in managing restaurant image and Papa Johns cultureIn the absence of the general manager, performs all managerial dutiesReport to general managers and directly supervise all restaurant team membersBenefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by locationAt Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If those you believe in those values and walk to grow within a dedicated and fun team, then apply today!1+ years of restaurant management/leadership experience required * Excellent team-building skills * Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image * Top-notch customer service skills
Jan 13, 2021
Full time
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.Papa John's is looking for awesome Restaurant Assistant Managers to join their team!Duties/Responsibilities:Support the General Manager in all functions of a Papa Johns restaurantHelp ensure restaurant profitabilityAssist in managing staffing and people developmentHelp ensure product qualityHelp ensure customer satisfactionAssist in managing restaurant image and Papa Johns cultureIn the absence of the general manager, performs all managerial dutiesReport to general managers and directly supervise all restaurant team membersBenefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by locationAt Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If those you believe in those values and walk to grow within a dedicated and fun team, then apply today!1+ years of restaurant management/leadership experience required * Excellent team-building skills * Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image * Top-notch customer service skills
A casual dining pizzeria concept is looking for two experienced Managers to support the front of the house and back of house team. Our ideal candidate has a hands-on style of management with strong communication skills. Must have the ability to work in the kitchen as needed. Restaurant Manager ResponsibilitiesHire, develop and train the service team, and ensure they are delivering exceptional guest experience by upholding company standardsLead by example and work side by side with all managersDemonstrate professionalism and ensure all team members do the sameWork in the kitchen, on the line, and all positions as neededWilling and able to work a flexible schedule, including evenings, weekends, and holidaysRestaurant Manager QualificationsAt least 2 years as a Manager - experience in a casual pizza restaurant preferredCandidates must be 21 years of ageBack of house experience a plusServe Safe Food and Alcohol TrainingDesire to mentor and train your team to advance to the next levelPossess a guest-first mentality and go the extra mile for our customersRestaurant Manager BenefitsSalary based on experienceBonus tied to performanceCareer advancement opportunity in a locally owned growth company
Jan 13, 2021
Full time
A casual dining pizzeria concept is looking for two experienced Managers to support the front of the house and back of house team. Our ideal candidate has a hands-on style of management with strong communication skills. Must have the ability to work in the kitchen as needed. Restaurant Manager ResponsibilitiesHire, develop and train the service team, and ensure they are delivering exceptional guest experience by upholding company standardsLead by example and work side by side with all managersDemonstrate professionalism and ensure all team members do the sameWork in the kitchen, on the line, and all positions as neededWilling and able to work a flexible schedule, including evenings, weekends, and holidaysRestaurant Manager QualificationsAt least 2 years as a Manager - experience in a casual pizza restaurant preferredCandidates must be 21 years of ageBack of house experience a plusServe Safe Food and Alcohol TrainingDesire to mentor and train your team to advance to the next levelPossess a guest-first mentality and go the extra mile for our customersRestaurant Manager BenefitsSalary based on experienceBonus tied to performanceCareer advancement opportunity in a locally owned growth company
Job Description The Operations Manager is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long- term profitability of the company and developing restaurant staff.Key Responsibilities:• Provide management coverage and direct supervision of operations in an individual restaurant.• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue and profitability goals.• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction.• Manage and assist the General Manager in the management of, all revenues, cash, credit and company collateral and in ensuring that all are properly deposited and accounted for, and are secured into the company's operating bank account.• Identify and resolve sales and profit problems at the restaurant.• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback, handle customer concerns/needs and assist other team members in addressing customer concerns/needs.• Ensure the integrity and operational functionality of all POS and security systems and equipment.• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness.• Ensure company standards in product and restaurant specifications.• Supervise food handling procedures and operational processes.• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.• Report and arrange for any necessary maintenance and repair work.• Manage all internal/external communications in a timely and effective manner.• Verify and complete all required paperwork on a timely basis.• Supervise, guide and train team members both front of the house and back of the house to meet established objectives.• Communicate with hourly employees and customers and provide positive feedback and promote a positive image of the restaurant and good employee morale.• Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop hourly employees.• Train staff in all proper End of Day procedures, including check out procedures.• Regularly counsel and coach hourly employees.• Entrusted with decision-making authority to suspend employees pending review of the situation by the General Manager, and to discharge an employee immediately for instances of serious misconduct.• Evaluate hourly staff via formal performance evaluations with the General Manager.• Set goals and assignments for team members, including recognizing good performance and coaching poor performers.• Delegate tasks to team members and ensure all required tasks are performed and completed effectively.• Lead and run a shift effectively as the manager in charge.• Execute effective use of the Daily Shift Card and Red Book.• Open and/or close an individual restaurant ensuring all tasks and paperwork are properly completed.• Ensure maintenance of a safe and harassment free workplace.• Entrusted to take quick and responsible action in solving problems and to use reason when dealing with and responding to complaints by customers and/or hourly team members' disciplinary issues.Additional Responsibilities:• Assist General Manager in forecasting and determining scheduling needs for the individual restaurant.• Prepare and post weekly work schedules, and ensure the schedule is implemented properly.• Assist in addressing issues resulting from violations on Health or Steri-tech Inspections in a timely and professional manner.• Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary.• Assist in completing payroll, weekly, mid period and End of Period administration work properly.• Effectively promote First Watch outside the restaurant.• Obtain and maintain safe food handler certifications.• Through communication with the General Manager, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner.• Regularly interview applicants for employment, assist in making hiring decisions for the restaurant, and regularly coach and train new-hire employees.• Ensure compliance with federal, local, and state laws, company policies and procedures.Staff/Budgetary Responsibilities:The Operations Manager will oversee a staff of up to 40 employees. The Operations Manager will assist the General Manager in overseeing and supervising revenue operations in excess of one million dollars.Requirements:• A High School Diploma• Completion of the Culinary and Food Expert (CAFE) training program• Minimum two years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred• Effective oral and written communication skills• Regularly work 50-55 hours per week• Must hold a valid driver's license and drive for company business as required• Ability to manage, lead, coach, teach and train others, including with respect to culinary duties and host and service duties• Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives• Human Resources management skills in employee relations, recruiting and retention and employee recognition• Ability to supervise and oversee a team of hourly employees• Ability to work with minimal supervision and determine task priorities• Ability to make difficult and quick decisions• Advanced analytical and problem-solving skills• Excellent computer skills with emphasis on MS operating systems• Exceptional organizational skills and attention to detail• Strong communication, presentation and writing skills• Ability to communicate effectively with all levels of management• Ability to work well under pressure in a fast paced, dynamic environment• Ability to multitask and prioritize effectively• Ability to effectively manage teams as well as work effectively as part of a team• Passion for providing excellent service and qualityAdditional Physical Requirements:• Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color• Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis• Must be able to tolerate temporary exposure to extreme temperatures and temperature changesAdditional Info:Managers enjoy:- A daytime schedule with no night shifts - ever- Competitive pay and benefits including health, 401k and paid vacation- Excellent training- Opportunities to advanceWe try not to take ourselves too seriously, but there are a few things we look for in our employees:- Passion for fresh food and customer satisfaction- Unfailing work ethic and integrity- Positive attitude and team spirit - we know if you get our 'You First ' culture right, most of the other stuff will happen naturally on its own- Open to applicants who do not have a high school diploma/GED- A good fit for applicants with employment gaps or just entering or returning to the workforce with limited experience and educationEqual Employment Opportunity EmployerAll employment decisions are based on merit, qualifications and abilities. We do not discriminate in our employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by the law.#Corporate
Jan 19, 2021
Full time
Job Description The Operations Manager is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long- term profitability of the company and developing restaurant staff.Key Responsibilities:• Provide management coverage and direct supervision of operations in an individual restaurant.• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue and profitability goals.• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction.• Manage and assist the General Manager in the management of, all revenues, cash, credit and company collateral and in ensuring that all are properly deposited and accounted for, and are secured into the company's operating bank account.• Identify and resolve sales and profit problems at the restaurant.• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback, handle customer concerns/needs and assist other team members in addressing customer concerns/needs.• Ensure the integrity and operational functionality of all POS and security systems and equipment.• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness.• Ensure company standards in product and restaurant specifications.• Supervise food handling procedures and operational processes.• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.• Report and arrange for any necessary maintenance and repair work.• Manage all internal/external communications in a timely and effective manner.• Verify and complete all required paperwork on a timely basis.• Supervise, guide and train team members both front of the house and back of the house to meet established objectives.• Communicate with hourly employees and customers and provide positive feedback and promote a positive image of the restaurant and good employee morale.• Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop hourly employees.• Train staff in all proper End of Day procedures, including check out procedures.• Regularly counsel and coach hourly employees.• Entrusted with decision-making authority to suspend employees pending review of the situation by the General Manager, and to discharge an employee immediately for instances of serious misconduct.• Evaluate hourly staff via formal performance evaluations with the General Manager.• Set goals and assignments for team members, including recognizing good performance and coaching poor performers.• Delegate tasks to team members and ensure all required tasks are performed and completed effectively.• Lead and run a shift effectively as the manager in charge.• Execute effective use of the Daily Shift Card and Red Book.• Open and/or close an individual restaurant ensuring all tasks and paperwork are properly completed.• Ensure maintenance of a safe and harassment free workplace.• Entrusted to take quick and responsible action in solving problems and to use reason when dealing with and responding to complaints by customers and/or hourly team members' disciplinary issues.Additional Responsibilities:• Assist General Manager in forecasting and determining scheduling needs for the individual restaurant.• Prepare and post weekly work schedules, and ensure the schedule is implemented properly.• Assist in addressing issues resulting from violations on Health or Steri-tech Inspections in a timely and professional manner.• Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary.• Assist in completing payroll, weekly, mid period and End of Period administration work properly.• Effectively promote First Watch outside the restaurant.• Obtain and maintain safe food handler certifications.• Through communication with the General Manager, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner.• Regularly interview applicants for employment, assist in making hiring decisions for the restaurant, and regularly coach and train new-hire employees.• Ensure compliance with federal, local, and state laws, company policies and procedures.Staff/Budgetary Responsibilities:The Operations Manager will oversee a staff of up to 40 employees. The Operations Manager will assist the General Manager in overseeing and supervising revenue operations in excess of one million dollars.Requirements:• A High School Diploma• Completion of the Culinary and Food Expert (CAFE) training program• Minimum two years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred• Effective oral and written communication skills• Regularly work 50-55 hours per week• Must hold a valid driver's license and drive for company business as required• Ability to manage, lead, coach, teach and train others, including with respect to culinary duties and host and service duties• Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives• Human Resources management skills in employee relations, recruiting and retention and employee recognition• Ability to supervise and oversee a team of hourly employees• Ability to work with minimal supervision and determine task priorities• Ability to make difficult and quick decisions• Advanced analytical and problem-solving skills• Excellent computer skills with emphasis on MS operating systems• Exceptional organizational skills and attention to detail• Strong communication, presentation and writing skills• Ability to communicate effectively with all levels of management• Ability to work well under pressure in a fast paced, dynamic environment• Ability to multitask and prioritize effectively• Ability to effectively manage teams as well as work effectively as part of a team• Passion for providing excellent service and qualityAdditional Physical Requirements:• Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color• Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis• Must be able to tolerate temporary exposure to extreme temperatures and temperature changesAdditional Info:Managers enjoy:- A daytime schedule with no night shifts - ever- Competitive pay and benefits including health, 401k and paid vacation- Excellent training- Opportunities to advanceWe try not to take ourselves too seriously, but there are a few things we look for in our employees:- Passion for fresh food and customer satisfaction- Unfailing work ethic and integrity- Positive attitude and team spirit - we know if you get our 'You First ' culture right, most of the other stuff will happen naturally on its own- Open to applicants who do not have a high school diploma/GED- A good fit for applicants with employment gaps or just entering or returning to the workforce with limited experience and educationEqual Employment Opportunity EmployerAll employment decisions are based on merit, qualifications and abilities. We do not discriminate in our employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by the law.#Corporate
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.Papa John's is looking for awesome Restaurant Team Members to join the team!Duties/Responsibilities:Ensure a high quality customer experienceReport to general managers and take direction from assistant managers/shift leadersPrepare ingredientsTake ordersPackage pizza for deliveryManage restaurant cleanlinessMake sure guests have an amazing experience!Benefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by locationAt Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If you believe in those values and walk to grow within a dedicated and fun team, then apply today!Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image
Jan 13, 2021
Full time
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open-up.Papa John's is looking for awesome Restaurant Team Members to join the team!Duties/Responsibilities:Ensure a high quality customer experienceReport to general managers and take direction from assistant managers/shift leadersPrepare ingredientsTake ordersPackage pizza for deliveryManage restaurant cleanlinessMake sure guests have an amazing experience!Benefits of working at Papa John's include:Regular pay increases for experienced candidates who work hardOpportunities for professional growth and advancement within the companyFlexible schedulingEligible workers enjoy medical benefits, paid time offAs a large chain with numerous franchised stores, Papa Johns offers pay rates and job benefits that may vary by locationAt Papa John's, we live and breathe by our core values: Focus, Accountability, Superiority, PAPA (People Are Priority Always), Attitude and Constant Improvement. If you believe in those values and walk to grow within a dedicated and fun team, then apply today!Ensure a high quality customer experience, from preparing ingredients to order taking through pizza packaging for delivery, keeping the restaurant clean and promoting a positive image
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! ** **details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! ** **details available at the restaurant during your interview**
A casual dining pizzeria concept is looking for an experienced KItchen Manager to support the front of the house and back of house team. Our ideal candidate has a hands-on style of management with strong communication skills. Must have the ability to work in the kitchen as needed. Restaurant Kitchen Manager ResponsibilitiesHire, develop and train the service team, and ensure they are delivering exceptional guest experience by upholding company standardsLead by example and work side by side with all managersDemonstrate professionalism and ensure all team members do the sameWork in the kitchen, on the line, and all positions as neededWilling and able to work a flexible schedule, including evenings, weekends, and holidaysRestaurant Kitchen Manager QualificationsAt least 2 years as a Kitchen Manager - experience in a casual pizza restaurant preferredCandidates must be 21 years of ageBack of house experience a plusServe Safe Food and Alcohol TrainingDesire to mentor and train your team to advance to the next levelPossess a guest-first mentality and go the extra mile for our customersRestaurant Kitchen Manager BenefitsSalary based on experienceBonus tied to performanceCareer advancement opportunity in a locally owned growth company
Jan 13, 2021
Full time
A casual dining pizzeria concept is looking for an experienced KItchen Manager to support the front of the house and back of house team. Our ideal candidate has a hands-on style of management with strong communication skills. Must have the ability to work in the kitchen as needed. Restaurant Kitchen Manager ResponsibilitiesHire, develop and train the service team, and ensure they are delivering exceptional guest experience by upholding company standardsLead by example and work side by side with all managersDemonstrate professionalism and ensure all team members do the sameWork in the kitchen, on the line, and all positions as neededWilling and able to work a flexible schedule, including evenings, weekends, and holidaysRestaurant Kitchen Manager QualificationsAt least 2 years as a Kitchen Manager - experience in a casual pizza restaurant preferredCandidates must be 21 years of ageBack of house experience a plusServe Safe Food and Alcohol TrainingDesire to mentor and train your team to advance to the next levelPossess a guest-first mentality and go the extra mile for our customersRestaurant Kitchen Manager BenefitsSalary based on experienceBonus tied to performanceCareer advancement opportunity in a locally owned growth company
The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONSMay perform any or all of the following duties:• Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit.• Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard.• Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected.• Validates full integration of new standards and processes.• Provides appropriate training to the restaurant teams including ops assessments and LTO execution.• Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues.• Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards.• Recognizes and rewards excellent performance.Qualifications - ExternalPOSITION QUALIFICATIONS/CORE COMPETENCIES• 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand• Bachelor's Degree preferred• Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results• Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information• Ability to manage schedule and time appropriately despite frequently changing business conditions and demands• Ability to communicate across all levels of the organization• Ability to be flexible and based on business needs• Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT• Home office based with heavy field travel• Restaurant environments - front of house and back of house• High volume of activity in a deadline driven environmentPHYSICAL DEMANDS• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse• Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Jan 19, 2021
Full time
The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONSMay perform any or all of the following duties:• Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit.• Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard.• Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected.• Validates full integration of new standards and processes.• Provides appropriate training to the restaurant teams including ops assessments and LTO execution.• Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues.• Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards.• Recognizes and rewards excellent performance.Qualifications - ExternalPOSITION QUALIFICATIONS/CORE COMPETENCIES• 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand• Bachelor's Degree preferred• Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results• Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information• Ability to manage schedule and time appropriately despite frequently changing business conditions and demands• Ability to communicate across all levels of the organization• Ability to be flexible and based on business needs• Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT• Home office based with heavy field travel• Restaurant environments - front of house and back of house• High volume of activity in a deadline driven environmentPHYSICAL DEMANDS• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse• Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
POSITION SUMMARY The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONS May perform any or all of the following duties: • Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit. • Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected. • Validates full integration of new standards and processes. • Provides appropriate training to the restaurant teams including ops assessments and LTO execution. • Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues. • Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards. • Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES • 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand • Bachelor's Degree preferred • Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results • Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information • Ability to manage schedule and time appropriately despite frequently changing business conditions and demands • Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs • Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT • Home office based with heavy field travel • Restaurant environments - front of house and back of house • High volume of activity in a deadline driven environmentPHYSICAL DEMANDS • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse • Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Jan 19, 2021
Full time
POSITION SUMMARY The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONS May perform any or all of the following duties: • Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit. • Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected. • Validates full integration of new standards and processes. • Provides appropriate training to the restaurant teams including ops assessments and LTO execution. • Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues. • Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards. • Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES • 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand • Bachelor's Degree preferred • Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results • Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information • Ability to manage schedule and time appropriately despite frequently changing business conditions and demands • Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs • Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT • Home office based with heavy field travel • Restaurant environments - front of house and back of house • High volume of activity in a deadline driven environmentPHYSICAL DEMANDS • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse • Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
POSITION SUMMARY The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee. ESSENTIAL FUNCTIONS May perform any or all of the following duties: • Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit. • Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected. • Validates full integration of new standards and processes. • Provides appropriate training to the restaurant teams including ops assessments and LTO execution. • Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues. • Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards. • Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES • 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand • Bachelor's Degree preferred • Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results • Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information • Ability to manage schedule and time appropriately despite frequently changing business conditions and demands • Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs • Ability to use computer-based tools, including MS Office Suite, for assessments WORK ENVIRONMENT • Home office based with heavy field travel • Restaurant environments - front of house and back of house • High volume of activity in a deadline driven environment PHYSICAL DEMANDS • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse • Ability to travel (approx. 75%+) • Ability to work weekends as necessary THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Jan 19, 2021
Full time
POSITION SUMMARY The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee. ESSENTIAL FUNCTIONS May perform any or all of the following duties: • Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit. • Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected. • Validates full integration of new standards and processes. • Provides appropriate training to the restaurant teams including ops assessments and LTO execution. • Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues. • Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards. • Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES • 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand • Bachelor's Degree preferred • Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results • Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information • Ability to manage schedule and time appropriately despite frequently changing business conditions and demands • Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs • Ability to use computer-based tools, including MS Office Suite, for assessments WORK ENVIRONMENT • Home office based with heavy field travel • Restaurant environments - front of house and back of house • High volume of activity in a deadline driven environment PHYSICAL DEMANDS • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse • Ability to travel (approx. 75%+) • Ability to work weekends as necessary THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
POSITION SUMMARY The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONS May perform any or all of the following duties: • Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit. • Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected. • Validates full integration of new standards and processes. • Provides appropriate training to the restaurant teams including ops assessments and LTO execution. • Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues. • Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards. • Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES • 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand • Bachelor's Degree preferred • Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results • Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information • Ability to manage schedule and time appropriately despite frequently changing business conditions and demands • Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs • Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT • Home office based with heavy field travel • Restaurant environments - front of house and back of house • High volume of activity in a deadline driven environmentPHYSICAL DEMANDS • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse • Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Jan 19, 2021
Full time
POSITION SUMMARY The Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONS May perform any or all of the following duties: • Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit. • Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected. • Validates full integration of new standards and processes. • Provides appropriate training to the restaurant teams including ops assessments and LTO execution. • Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues. • Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards. • Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES • 2 years' CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' experience in franchise operations for a Quick Service Restaurant brand • Bachelor's Degree preferred • Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results • Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information • Ability to manage schedule and time appropriately despite frequently changing business conditions and demands • Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs • Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT • Home office based with heavy field travel • Restaurant environments - front of house and back of house • High volume of activity in a deadline driven environmentPHYSICAL DEMANDS • Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse • Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
POSITION SUMMARYThe Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONSMay perform any or all of the following duties:• Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit.• Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected.• Validates full integration of new standards and processes.• Identifies operational gaps and provides appropriate training and coaching to the restaurant teams including operational standards and LTO execution.• Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues.• Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards.• Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES• 2 years' recent CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' recent experience in franchise operations for a Quick Service Restaurant brand• Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results• Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information• Ability to manage schedule and time appropriately despite frequently changing business conditions and demands• Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs• Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT• Home office based with heavy field travel• Restaurant environments - front of house and back of house• High volume of activity in a deadline driven environmentPHYSICAL DEMANDS• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse• Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Jan 19, 2021
Full time
POSITION SUMMARYThe Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONSMay perform any or all of the following duties:• Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit.• Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected.• Validates full integration of new standards and processes.• Identifies operational gaps and provides appropriate training and coaching to the restaurant teams including operational standards and LTO execution.• Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues.• Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards.• Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES• 2 years' recent CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' recent experience in franchise operations for a Quick Service Restaurant brand• Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results• Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information• Ability to manage schedule and time appropriately despite frequently changing business conditions and demands• Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs• Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT• Home office based with heavy field travel• Restaurant environments - front of house and back of house• High volume of activity in a deadline driven environmentPHYSICAL DEMANDS• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse• Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
POSITION SUMMARYThe Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONSMay perform any or all of the following duties:• Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit.• Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected.• Validates full integration of new standards and processes.• Identifies operational gaps and provides appropriate training and coaching to the restaurant teams including operational standards and LTO execution.• Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues.• Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards.• Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES• 2 years' recent CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' recent experience in franchise operations for a Quick Service Restaurant brand• Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results• Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information• Ability to manage schedule and time appropriately despite frequently changing business conditions and demands• Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs• Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT• Home office based with heavy field travel• Restaurant environments - front of house and back of house• High volume of activity in a deadline driven environmentPHYSICAL DEMANDS• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse• Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Jan 19, 2021
Full time
POSITION SUMMARYThe Operations Consultant is responsible for the tactical execution of the brand strategy and ensures the integrity of the CKE Restaurants Brand Experience (Carl's Jr. and/or Hardee's) through consistent measurement of standards and associated coaching and training. The Operations Consultant measures and coaches operational excellence in order to enhance guest experience, drive revenue and royalties for the company, and drive optimal execution for the franchisee.ESSENTIAL FUNCTIONSMay perform any or all of the following duties:• Serves as a role model for QSC standards and CKE Core Cultural Values: being Service Oriented, Action-Oriented, Accountable, and People-Focused, with an Entrepreneurial Spirit.• Provides an independent and factual assessment of operational conditions to ensure that CKE Restaurants standards are maintained, and all policies, procedures and practices are in place and executed to standard. • Conducts unbiased operations assessments in restaurant and provides necessary coaching and training to ensure deficiencies are corrected.• Validates full integration of new standards and processes.• Identifies operational gaps and provides appropriate training and coaching to the restaurant teams including operational standards and LTO execution.• Provides updates to key stakeholders (e.g. Franchise Business Consultant, Franchise/Field Operation Directors, Quality Assurance, Legal) regarding franchise compliance issues.• Provides written communication and reporting that includes documentation of any practices that fall outside the Brand guidelines; develops course-correction roadmap and process improvement timeline/initiates additional support required to realign franchisees with brand standards.• Recognizes and rewards excellent performance.POSITION QUALIFICATIONS/CORE COMPETENCIES• 2 years' recent CKE Restaurant's experience as a successful General Manager or a minimum of 2 years' recent experience in franchise operations for a Quick Service Restaurant brand• Strong analytical and organizational skills with the ability to identify and implement process improvement strategies with positive business results• Must have strong work ethics, integrity, and a high level of confidentiality to ensure proper handling of sensitive information• Ability to manage schedule and time appropriately despite frequently changing business conditions and demands• Ability to communicate across all levels of the organization • Ability to be flexible and based on business needs• Ability to use computer-based tools, including MS Office Suite, for assessmentsWORK ENVIRONMENT• Home office based with heavy field travel• Restaurant environments - front of house and back of house• High volume of activity in a deadline driven environmentPHYSICAL DEMANDS• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse• Ability to travel (approx. 75%+) • Ability to work weekends as necessaryTHE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast-paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement Compensation: Work today & get paid tomorrow!** **Details available at the restaurant during your interview**
Jan 14, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager thru managing successful shifts, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Shift Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Ensuring policy and procedures are being followed on shifts Training Team Members on Company operations, policies and procedures and Guest service Identifying and responding to complaints and policy and procedures violations Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Ability to work flexible schedule and extended hours High energy to keep up with our fast-paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses and opportunities for advancement Compensation: Work today & get paid tomorrow!** **Details available at the restaurant during your interview**
