ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us continue to be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! DOMINO'S BENEFITS Earn between $15 - $18 per hour FIRST YEAR Opportunities for growth Pizza Discounts Domino's -130 Main St Haverhill MA 1830 JOB REQUIREMENTS AND DUTIES Inventory control Cash control Customer relations Follow ALL policy and procedures 100% of the time Staffing Excellent attendance and punctuality Driver License At least 18 years of age Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork Clean equipment and facility approximately daily Ability and desire to work nights and weekends and must be willing to work a minimum of 3 opening or closing shifts per week. TRAINING All Manager Trainees will partake in a trial period where they will be taught how to perform the tasks required to operate the business from taking orders and handling money, to making food and verifying the quality of orders. Once it is determined that you can fulfill all job tasks required by our Inside Staff the candidate will be expected to lead shifts whether it be closing, or opening shifts based off of availability. During these shifts managers may be asked to organized storage, count inventory, prep food, check-in and unload our food supply trucks, count End-of-Day Cash and report to the bank, check-out delivery drivers of their earnings that day, as well as other daily tasks specified by the General Manager or Trainer. JOIN THE # 1 PIZZA COMPANY TODAY! Category: Restaurant & Food Service , Keywords: Restaurant General Manager
Jan 26, 2021
Full time
ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us continue to be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! DOMINO'S BENEFITS Earn between $15 - $18 per hour FIRST YEAR Opportunities for growth Pizza Discounts Domino's -130 Main St Haverhill MA 1830 JOB REQUIREMENTS AND DUTIES Inventory control Cash control Customer relations Follow ALL policy and procedures 100% of the time Staffing Excellent attendance and punctuality Driver License At least 18 years of age Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork Clean equipment and facility approximately daily Ability and desire to work nights and weekends and must be willing to work a minimum of 3 opening or closing shifts per week. TRAINING All Manager Trainees will partake in a trial period where they will be taught how to perform the tasks required to operate the business from taking orders and handling money, to making food and verifying the quality of orders. Once it is determined that you can fulfill all job tasks required by our Inside Staff the candidate will be expected to lead shifts whether it be closing, or opening shifts based off of availability. During these shifts managers may be asked to organized storage, count inventory, prep food, check-in and unload our food supply trucks, count End-of-Day Cash and report to the bank, check-out delivery drivers of their earnings that day, as well as other daily tasks specified by the General Manager or Trainer. JOIN THE # 1 PIZZA COMPANY TODAY! Category: Restaurant & Food Service , Keywords: Restaurant General Manager
ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us continue to be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! DOMINO'S BENEFITS Earn between $15 - $18 per hour FIRST YEAR Opportunities for growth Pizza Discounts Domino's - 66 E Main St Georgetown MA 1833 JOB REQUIREMENTS AND DUTIES Inventory control Cash control Customer relations Follow ALL policy and procedures 100% of the time Staffing Excellent attendance and punctuality Driver License At least 18 years of age Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork Clean equipment and facility approximately daily Ability and desire to work nights and weekends and must be willing to work a minimum of 3 opening or closing shifts per week. TRAINING All Manager Trainees will partake in a trial period where they will be taught how to perform the tasks required to operate the business from taking orders and handling money, to making food and verifying the quality of orders. Once it is determined that you can fulfill all job tasks required by our Inside Staff the candidate will be expected to lead shifts whether it be closing, or opening shifts based off of availability. During these shifts managers may be asked to organized storage, count inventory, prep food, check-in and unload our food supply trucks, count End-of-Day Cash and report to the bank, check-out delivery drivers of their earnings that day, as well as other daily tasks specified by the General Manager or Trainer. JOIN THE # 1 PIZZA COMPANY TODAY! Category: Restaurant & Food Service , Keywords: Restaurant General Manager
Jan 26, 2021
Full time
ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us continue to be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! DOMINO'S BENEFITS Earn between $15 - $18 per hour FIRST YEAR Opportunities for growth Pizza Discounts Domino's - 66 E Main St Georgetown MA 1833 JOB REQUIREMENTS AND DUTIES Inventory control Cash control Customer relations Follow ALL policy and procedures 100% of the time Staffing Excellent attendance and punctuality Driver License At least 18 years of age Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork Clean equipment and facility approximately daily Ability and desire to work nights and weekends and must be willing to work a minimum of 3 opening or closing shifts per week. TRAINING All Manager Trainees will partake in a trial period where they will be taught how to perform the tasks required to operate the business from taking orders and handling money, to making food and verifying the quality of orders. Once it is determined that you can fulfill all job tasks required by our Inside Staff the candidate will be expected to lead shifts whether it be closing, or opening shifts based off of availability. During these shifts managers may be asked to organized storage, count inventory, prep food, check-in and unload our food supply trucks, count End-of-Day Cash and report to the bank, check-out delivery drivers of their earnings that day, as well as other daily tasks specified by the General Manager or Trainer. JOIN THE # 1 PIZZA COMPANY TODAY! Category: Restaurant & Food Service , Keywords: Restaurant General Manager
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!Your job responsibilities would include (but are not limited to):Perform all the duties of the Customer Services Representatives and Delivery DriversManage anywhere from 3 to 30 employees during your scheduled shiftResponsible for all store operations.Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!Operating the cash register and collecting payment from customersMaking fast, accurate and consistent products while complying with all portion sizes, recipes and baking proceduresDelivering product by vehicle from the store to the customer in a safe and courteous manner.Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the storeMaintain a professional appearance at all times in compliance within the Domino's Pizza Grooming StandardsYou'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!Domino's is an equal opportunity employer.Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people * Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. * Access to reliable vehicle that is insured and have a valid driver's license * A great role model - you're the person everyone will look to. * Flexible Schedule * You have to be at least 18 years old.
Jan 25, 2021
Full time
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!Your job responsibilities would include (but are not limited to):Perform all the duties of the Customer Services Representatives and Delivery DriversManage anywhere from 3 to 30 employees during your scheduled shiftResponsible for all store operations.Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!Operating the cash register and collecting payment from customersMaking fast, accurate and consistent products while complying with all portion sizes, recipes and baking proceduresDelivering product by vehicle from the store to the customer in a safe and courteous manner.Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the storeMaintain a professional appearance at all times in compliance within the Domino's Pizza Grooming StandardsYou'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!Domino's is an equal opportunity employer.Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people * Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. * Access to reliable vehicle that is insured and have a valid driver's license * A great role model - you're the person everyone will look to. * Flexible Schedule * You have to be at least 18 years old.
Job Description: Title of the position Catering Coordinator Department Restaurant Operations Reports to Restaurant General Manager Job Type Non-Exempt Education: High School Diploma or equivalent Overall responsibility The Catering Coordinator (CC) plays a vital role in the deli with the responsibility to coordinate catering operations according to company standards, provide excellent customer service and partner with the catering team to track and build future catering sales. This person must possess high organizational skills, great communication skills and be able to direct others to support the fulfillment of catering orders. The Catering Coordinator will work closely with the restaurant management team and the Area Catering Manager. Key areas of responsibility include the following. Other duties may be assigned. Executes the full-cycle fulfillment of catering orders from receipt of an order to execution, payment, and delivery. Organizes all catering orders in the restaurant around production, delivery, and follow-up. Partners with management to ensure that appropriate product and resources are planned and available to meet demand. Builds catering sales within the restaurant by performing customer call-backs and building customer relationships. Performs the data entry of all catering customers into the centralized catering database. Maintains a register for payment of catering orders in accordance with cash management policy. Assists in the operations of the restaurant as needed. Physical Requirements: Must be able to work in a fast paced, high energy, and physically demanding environment. Must have the stamina and ability to work 50 to 60 hours a week. Must be able to occasionally work more than a 60 hour work week during short management staff situations. Must be able to spend 90% of working time standing. Must be able to spend 10% of working time sitting. Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking. Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping. Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly. Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English). The Catering Coordinator is required to have reliable transportation to meet the delivery and marketing requirements.
Jan 25, 2021
Full time
Job Description: Title of the position Catering Coordinator Department Restaurant Operations Reports to Restaurant General Manager Job Type Non-Exempt Education: High School Diploma or equivalent Overall responsibility The Catering Coordinator (CC) plays a vital role in the deli with the responsibility to coordinate catering operations according to company standards, provide excellent customer service and partner with the catering team to track and build future catering sales. This person must possess high organizational skills, great communication skills and be able to direct others to support the fulfillment of catering orders. The Catering Coordinator will work closely with the restaurant management team and the Area Catering Manager. Key areas of responsibility include the following. Other duties may be assigned. Executes the full-cycle fulfillment of catering orders from receipt of an order to execution, payment, and delivery. Organizes all catering orders in the restaurant around production, delivery, and follow-up. Partners with management to ensure that appropriate product and resources are planned and available to meet demand. Builds catering sales within the restaurant by performing customer call-backs and building customer relationships. Performs the data entry of all catering customers into the centralized catering database. Maintains a register for payment of catering orders in accordance with cash management policy. Assists in the operations of the restaurant as needed. Physical Requirements: Must be able to work in a fast paced, high energy, and physically demanding environment. Must have the stamina and ability to work 50 to 60 hours a week. Must be able to occasionally work more than a 60 hour work week during short management staff situations. Must be able to spend 90% of working time standing. Must be able to spend 10% of working time sitting. Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking. Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping. Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly. Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English). The Catering Coordinator is required to have reliable transportation to meet the delivery and marketing requirements.
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open up.Do you like to make people smile? Do you like to meet new people? Do you want to learn how to provide world-class hospitality?We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!Papa John's has more than 4,000 restaurants worldwide. We teach team members to provide outstanding customer service so they can take advantage of professional development opportunities and collaborate in a fun environment.Papa John's is looking for awesome Team Members to join their team!Papa Johns Team Members are responsible for ensuring that quality products and services are delivered to our customers meeting Papa Johns standards. This may include pizza making, order taking, and cashier responsibilities.Papa Johns Team Members must have outgoing personalities, be energetic, efficient, and most importantly willing to work in a fun fast-paced environment.At Papa Johns we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa Johns family and join us as a team member.Previous experience preferred but not required * Able to lift up to 50 lbs * Able to be on your feet in a fast-paced environment * Top-notch customer service skills * Energetic, friendly personality
Jan 25, 2021
Full time
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open up.Do you like to make people smile? Do you like to meet new people? Do you want to learn how to provide world-class hospitality?We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!Papa John's has more than 4,000 restaurants worldwide. We teach team members to provide outstanding customer service so they can take advantage of professional development opportunities and collaborate in a fun environment.Papa John's is looking for awesome Team Members to join their team!Papa Johns Team Members are responsible for ensuring that quality products and services are delivered to our customers meeting Papa Johns standards. This may include pizza making, order taking, and cashier responsibilities.Papa Johns Team Members must have outgoing personalities, be energetic, efficient, and most importantly willing to work in a fun fast-paced environment.At Papa Johns we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa Johns family and join us as a team member.Previous experience preferred but not required * Able to lift up to 50 lbs * Able to be on your feet in a fast-paced environment * Top-notch customer service skills * Energetic, friendly personality
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open up.Do you like to make people smile? Do you like to meet new people? Do you want to learn how to provide world-class hospitality?We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!Papa John's has more than 4,000 restaurants worldwide. We teach team members to provide outstanding customer service so they can take advantage of professional development opportunities and collaborate in a fun environment.Papa John's is looking for awesome Assistant Managers to join their team!Papa Johns Assistant Managers assist the General Manager in managing all functions of a Papa Johns restaurant to ensure that high quality products and service are delivered to our customers to ensure restaurant profitability. You must be a team-oriented leader who instills pride and accountability in your team. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.As an Assistant Manager, you will:Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT System.Execute cash management duties.Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss.Manage companys assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times.Demonstrate dependability and shows a sense of urgency about getting results.At Papa Johns we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa Johns family and join us as an Assistant Manager.1+ years of restaurant management/leadership experience required * High School diploma or GED. * Successful and stable employment history. * Must be able to lift at least 50 lbs. * Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery. * Ability to lead a team during a shift with no supervision. * Ability to work with phones, computers, fax machines and copiers. * Reliable transportation to and from work * Dependable and on time.
Jan 25, 2021
Full time
As one of the largest pizza restaurant franchises in the nation, Papa John's remains a familiar face in the take-out and delivery pizza business. With over 3,000 locations in the United States alone, various entry-level and career-oriented positions continue to open up.Do you like to make people smile? Do you like to meet new people? Do you want to learn how to provide world-class hospitality?We have an organized training program to teach you all of the necessary skills needed to deliver top customer service and earn big tips. In addition to a formalized training program, we offer continued development, training, incentives, and opportunities. We measure success by the many happy faces and top customer service scores.In addition to being the industry's better pizza, Papa John's also has better jobs! Business is booming and we need great people like you on our team!Papa John's has more than 4,000 restaurants worldwide. We teach team members to provide outstanding customer service so they can take advantage of professional development opportunities and collaborate in a fun environment.Papa John's is looking for awesome Assistant Managers to join their team!Papa Johns Assistant Managers assist the General Manager in managing all functions of a Papa Johns restaurant to ensure that high quality products and service are delivered to our customers to ensure restaurant profitability. You must be a team-oriented leader who instills pride and accountability in your team. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.As an Assistant Manager, you will:Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the PROFIT System.Execute cash management duties.Assist in the management of adequate inventory levels using the companys systems and guidelines to minimize loss.Manage companys assets by ensuring the restaurant is clean, safe and organized; complies with safety and security standards at all times.Demonstrate dependability and shows a sense of urgency about getting results.At Papa Johns we consider all of our team members to be more than just employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa Johns family and join us as an Assistant Manager.1+ years of restaurant management/leadership experience required * High School diploma or GED. * Successful and stable employment history. * Must be able to lift at least 50 lbs. * Ability to successfully perform the job duties of all positions in the restaurant, including pizza delivery. * Ability to lead a team during a shift with no supervision. * Ability to work with phones, computers, fax machines and copiers. * Reliable transportation to and from work * Dependable and on time.
Key Contribution: The Assistant Manager contributes to the success of McAlister's through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The Assistant Manager's responsibility is to direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising managers and team members. Reporting Relationship: The Assistant Manager reports to the General Manager Essential Functions: Ensure a High Quality Operation Maintain Controls Manage Team Members Advocate a Team Environment Manage Personal Development Ensure a High Quality Operation Provides Team Members, Managers, and Guests with a positive experience and atmosphere. Ensures prompt, friendly service according to McAlister's guidelines. Ensures the production of high quality food on a consistent basis. Directs overall activities and performance of team members on a shift-by-shift basis. Drives positive Guest experience through a front door and floor presence and timely delivery of accurate food orders. Ensures positive Guest experience by monitoring and ensuring appropriate steps of service and delivery of the McAlister's Touch. Maintains the proper atmosphere through music and lighting levels for varying business periods. Promotes an atmosphere of positive Guest Relations. Build Guest relationships and respond to Guest complaints or concerns professionally and in a timely manner. Responsible for written communications with Guests. Establishes a positive relationship with the local authorities and seek their help in managing regulatory and governance related issues. Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns. Responsible to support and implement Support Center - corporate initiatives. Maintains and inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Correct unsafe practices or conditions. Supervises cleaning and maintenance of equipment and arrange for repairs, contracts, and other services. Maintains restaurant cleanliness and organization for both the interior and exterior of the restaurant. Follows the standards as described in the Policy & Procedures Manual, Red Line Crisis Guide, and Operations Manual. Maintain Controls In coordination with the General Manager, reviews financial information such as sales and costs and monitors budget to ensure efficient operation and expenditures stay within budget limitations. Takes action to correct any deviations from the budget. Uses the computer for review and analysis of information. Responsible for the financial results of the restaurant. Maintains and controls restaurant assets. Monitors restaurant's on-hand inventory for waste and theft. Controls service contract; follows through on all work done, ensures proper billing and compares costs on a semi-annual basis with other purveyors. Conducts line checks to ensure product standards and specifications. Ensures adequate inventory levels that allow for Guest needs but do not tie up company assets in unneeded and costly inventory. Completes daily paperwork and projects on a timely basis. Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures. Drives positive results for labor through proactive scheduling and reacting to business trends. Controls operating costs by instituting awareness through the restaurant. Manages capital expenditures within the restaurant. Conducts inventories and calculates food and beverage costs. Uses computer to facilitate collection and analysis of information. Responds to discrepancies from budgeted costs. May at times be responsible for ordering food and beverage products. May be responsible for receiving and checking orders to ensure that they adhere to company specifications. At times will direct the kitchen activities and performance of back of the house team members on a shift-by-shift basis. Responsible for submitting accurate information to the Support Center and Area Director. Manage Team Members Ensures quality recruiting and training of new team members. Hires, trains, motivates, and evaluates all Team members. Creates positive relationships with team members and managers by treating all members with respect. Minimizes turnover by responding to and resolving team member and manager issues. Supports and practices an open door policy. Implement programs to reward positive contributions. Recognizes and promotes positive performers. Coaches and counsels team members whose performance is below expectations. Develops team members. Working with the General Manager, ensures that timely performance reviews of team members are conducted. Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company training programs for team members and managers. Assures compliance with company policies, practices and procedures; communicates changes. Ensures compliance with all local, state, and federal laws, regulations, and guidelines. Advocate a Team Environment Displays, encourages, and inspires high morale and motivation in the restaurant. Assists with conducting team meetings to plan menus and related activities, plans special events, shares information, or conducts supplemental training. Communicates with other managers using the manager's log - Red Book on a daily basis. Shows daily attention, participation and sensitivity needed to establish credibility and promotes unity in the team. Holds hourly team accountable for areas of responsibility. Responds to team conflicts professionally and works towards positive resolutions. Sets a good example through attitude, involvement, and positive influence. Establishes an environment that does not permit or promote sexual or any other kinds of harassment. Ensures restaurant is staffed to avoid work load and poor morale issues. Reports employee relation issues of a sensitive nature to the Human Resources department. Works with General Manager, Area Director, and Human Resources for the positive outcome of such issues. Manage Personal Development Provides effective leadership. Demonstrates organizational skills. Complete assignments and duties on time. Develops personal goals for professional growth. Maintains a pleasant, positive, and professional attitude in the eyes of team members, management team, and Guests. Exhibits a neat and clean appearance consistent with a professional image. Executes company programs and decisions with support and commitment. Assistant Manager Qualifications: Aptitude Professional oral and written communication skills. Must be able to speak, read, write, and understand the primary language of the restaurant. Organization and time management skills. Works well under pressure. Can effectively solve problems. Able to take and give direction. Can be flexible as needs dictate. Works well with other people in a team environment. Service driven. Excellent attendance is required with schedule flexibility determined by business needs. Must be able to work all shifts when the restaurant is open. Experience Two (2) year associate's degree or a bachelor's degree from a four (4) year college (desirable). Minimum of five (5) years prior experience as an hourly team member, supervisor, or manager for a full service, quick casual, or fast food high volume restaurant. If being considered for internal promotion, must have Three (3) years of experience, or Area Director approval. Physical Requirements Must be able to work in a fast paced, high energy, and physically demanding environment. Must have the stamina and ability to work 50 to 60 hours a week. Must be able to occasionally work more than a 60 hour work week during short management staff situations. Must be able to spend 90% of working time standing. Must be able to spend 10% of working time sitting. Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking. Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping. Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly. Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English). Must be able to hear with 100% accuracy with correction. Must be able to see to 20/20 vision with correction. Travel may be required for occasional deliveries, visits to other locations, or company meetings. The Assistant Manager is required to have reliable transportation to meet these travel requirements.
Jan 23, 2021
Full time
Key Contribution: The Assistant Manager contributes to the success of McAlister's through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The Assistant Manager's responsibility is to direct the operation of the restaurant, attain sales and profit objectives, maintain the highest standards of food quality, service, cleanliness, safety and sanitation by directing and supervising managers and team members. Reporting Relationship: The Assistant Manager reports to the General Manager Essential Functions: Ensure a High Quality Operation Maintain Controls Manage Team Members Advocate a Team Environment Manage Personal Development Ensure a High Quality Operation Provides Team Members, Managers, and Guests with a positive experience and atmosphere. Ensures prompt, friendly service according to McAlister's guidelines. Ensures the production of high quality food on a consistent basis. Directs overall activities and performance of team members on a shift-by-shift basis. Drives positive Guest experience through a front door and floor presence and timely delivery of accurate food orders. Ensures positive Guest experience by monitoring and ensuring appropriate steps of service and delivery of the McAlister's Touch. Maintains the proper atmosphere through music and lighting levels for varying business periods. Promotes an atmosphere of positive Guest Relations. Build Guest relationships and respond to Guest complaints or concerns professionally and in a timely manner. Responsible for written communications with Guests. Establishes a positive relationship with the local authorities and seek their help in managing regulatory and governance related issues. Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns. Responsible to support and implement Support Center - corporate initiatives. Maintains and inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Correct unsafe practices or conditions. Supervises cleaning and maintenance of equipment and arrange for repairs, contracts, and other services. Maintains restaurant cleanliness and organization for both the interior and exterior of the restaurant. Follows the standards as described in the Policy & Procedures Manual, Red Line Crisis Guide, and Operations Manual. Maintain Controls In coordination with the General Manager, reviews financial information such as sales and costs and monitors budget to ensure efficient operation and expenditures stay within budget limitations. Takes action to correct any deviations from the budget. Uses the computer for review and analysis of information. Responsible for the financial results of the restaurant. Maintains and controls restaurant assets. Monitors restaurant's on-hand inventory for waste and theft. Controls service contract; follows through on all work done, ensures proper billing and compares costs on a semi-annual basis with other purveyors. Conducts line checks to ensure product standards and specifications. Ensures adequate inventory levels that allow for Guest needs but do not tie up company assets in unneeded and costly inventory. Completes daily paperwork and projects on a timely basis. Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures. Drives positive results for labor through proactive scheduling and reacting to business trends. Controls operating costs by instituting awareness through the restaurant. Manages capital expenditures within the restaurant. Conducts inventories and calculates food and beverage costs. Uses computer to facilitate collection and analysis of information. Responds to discrepancies from budgeted costs. May at times be responsible for ordering food and beverage products. May be responsible for receiving and checking orders to ensure that they adhere to company specifications. At times will direct the kitchen activities and performance of back of the house team members on a shift-by-shift basis. Responsible for submitting accurate information to the Support Center and Area Director. Manage Team Members Ensures quality recruiting and training of new team members. Hires, trains, motivates, and evaluates all Team members. Creates positive relationships with team members and managers by treating all members with respect. Minimizes turnover by responding to and resolving team member and manager issues. Supports and practices an open door policy. Implement programs to reward positive contributions. Recognizes and promotes positive performers. Coaches and counsels team members whose performance is below expectations. Develops team members. Working with the General Manager, ensures that timely performance reviews of team members are conducted. Maintains a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company training programs for team members and managers. Assures compliance with company policies, practices and procedures; communicates changes. Ensures compliance with all local, state, and federal laws, regulations, and guidelines. Advocate a Team Environment Displays, encourages, and inspires high morale and motivation in the restaurant. Assists with conducting team meetings to plan menus and related activities, plans special events, shares information, or conducts supplemental training. Communicates with other managers using the manager's log - Red Book on a daily basis. Shows daily attention, participation and sensitivity needed to establish credibility and promotes unity in the team. Holds hourly team accountable for areas of responsibility. Responds to team conflicts professionally and works towards positive resolutions. Sets a good example through attitude, involvement, and positive influence. Establishes an environment that does not permit or promote sexual or any other kinds of harassment. Ensures restaurant is staffed to avoid work load and poor morale issues. Reports employee relation issues of a sensitive nature to the Human Resources department. Works with General Manager, Area Director, and Human Resources for the positive outcome of such issues. Manage Personal Development Provides effective leadership. Demonstrates organizational skills. Complete assignments and duties on time. Develops personal goals for professional growth. Maintains a pleasant, positive, and professional attitude in the eyes of team members, management team, and Guests. Exhibits a neat and clean appearance consistent with a professional image. Executes company programs and decisions with support and commitment. Assistant Manager Qualifications: Aptitude Professional oral and written communication skills. Must be able to speak, read, write, and understand the primary language of the restaurant. Organization and time management skills. Works well under pressure. Can effectively solve problems. Able to take and give direction. Can be flexible as needs dictate. Works well with other people in a team environment. Service driven. Excellent attendance is required with schedule flexibility determined by business needs. Must be able to work all shifts when the restaurant is open. Experience Two (2) year associate's degree or a bachelor's degree from a four (4) year college (desirable). Minimum of five (5) years prior experience as an hourly team member, supervisor, or manager for a full service, quick casual, or fast food high volume restaurant. If being considered for internal promotion, must have Three (3) years of experience, or Area Director approval. Physical Requirements Must be able to work in a fast paced, high energy, and physically demanding environment. Must have the stamina and ability to work 50 to 60 hours a week. Must be able to occasionally work more than a 60 hour work week during short management staff situations. Must be able to spend 90% of working time standing. Must be able to spend 10% of working time sitting. Will be required to use all sensory capabilities such as: vision, hearing, tasting, smelling, touching, and speaking. Will be required to use physical capabilities such as: walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping. Must be able to carry loads greater than 35 pounds, and be able to transport up to 70 pounds regularly. Must be able to communicate clearly with our Guests in the primary language of the restaurant, specific to location. (Primarily English). Must be able to hear with 100% accuracy with correction. Must be able to see to 20/20 vision with correction. Travel may be required for occasional deliveries, visits to other locations, or company meetings. The Assistant Manager is required to have reliable transportation to meet these travel requirements.