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As a Catering Coordinator, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a Catering Coordinator today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera. Essential Duties and Responsibilities Process, prepare and deliver orders to the client. Assists in organizing a team of employees, when needed, to execute large catering orders. Providing excellent customer service by following up with customers after an order has been complete. Promptly follows up on all customer calls and requests in an efficient and expedient manner. Manages existing accounts to ensure ongoing repeat catering sales. Works closely with café teams as well as with the Regional Catering Sales Manager to uncover and pursue additional business. Creates a targeted game plan for increasing catering sales. This involves strategic planning, cold calling, presentation skills and effective closing sales techniques. Utilizes Outlook Calendar as well as other online resources to maximize organization, game plan and follow up. Ability to effectively communicate via email. Education and Experience High School degree or equivalent Excellent organization, customer service and time management skills Enthusiasm, energy and a positive attitude Work well under pressure and be able to work with a diverse group of people Proven track record of success Ability to pass a background check, have a valid driver's license and reliable transportation. Reference checks Perks for our employees: Competitive hourly rate including tips. Flexible work schedules Meal Discounts Health Benefits Development opportunities Physical Standards: Good mobility and able to multi-task Ability to lift up to 50 lbs. Ability to work well under pressure and resolve customer issues Superior cold calling and presentation skills Professional appearance and demeanor The associate is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The associate should notify Pan American Group of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the associate in this position may be required to perform other duties to meet business needs. Pan American Group LLC, reserves the right to revise this job description at any time. This job description is not a contract for employment, and either the associate or Pan American Group, LLC may terminate employment at any time. Why Work for Pan American Group? Pan American Group is a growing franchise that offers stability, opportunity for advancement as well as a great environment, training and benefits. We are committed to helping each employee work and live to his or her fullest potential.