Twin Tier Hospitality Independence, Ohio
Sep 22, 2020Full time
Job DetailsJob LocationDouble Tree by Hilton Independence - Independence, OHPosition TypeFull TimeJob ShiftThird/NightJob CategoryHospitality - HotelDescriptionPOSITION SUMMARYAudit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure TTH and hotel policies and procedures are followed and to prevent fraud.ESSENTIAL FUNCTIONSAudit balance and report on all food and beverage outlets' (e.g., restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. (30%)Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. (25%)Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. (20%)Prepare and input statistics and income journal sheets for preparation of daily reports. (5%)Balance and close all bank ticket codes, daily. (5%)Run night audit final after insuring all revenues are in balance nightly. (5%)Perform the duties of a Front Desk Clerk including express checkouts. (5%)NON-ESSENTIAL FUNCTIONSAssist the Night Manager/Night Audit Supervisor as requested. (2%)Assist PBX in taking and placing wake-up calls, as needed. (2%)Perform the duties of a bellperson as requested. (1%)QualificationsKnowledge and Skills:Education:High School education or equivalent experience.Experience:Accounting background preferred, but not required.Skills and Abilities: Ability to operate personal computer, cash register and calculator.Ability to compile facts and figures.Telephone and guest relations etiquette and skills.No. Of employees supervised: None.Travel Required:None.Hours Required: 11:00 p.m. - 7:00 a.m.; scheduled days and times may vary based on need.Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency.Ability to lift files/papers up to 5 lbs, 50% of time. May lift luggage up to 50 lbs.Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often.No Bending/Kneeling Required.Mobility Describe the type(s) of mobility required to include distances and % of time involved.Ability to move between front desk, PBX and accounting and various other areas in the hotel, 10-20% of time.Continuous Standing Describe the reasons to include time period and frequency.No Continuous Standing Required.Climbing Stairs:No Climbing Required.Driving Describe type of vehicle, distances, % of time involved and frequency.No Driving Required.Work Environment - Inside: 100% of 8 hours.Climbing StairsUp to approx. 40 steps 10% of 40 hour week.Hearing: CriticalExplain:Communicate with guests.Vision: CriticalExplain:Viewing of computer screen.Speech: CriticalExplain:Communicating with guests over the telephone.Literacy: CriticalExplain:Reading daily reports, numbers, etc.Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use.No Chemicals/Agents Used.Protective Clothing:None Required.Equipment Operation List type of equipment and frequency of use.Personal computer, telephone, cash register, calculator - approx. 90-95% of time.