Why us? Postition Rate: $20.00-$22.00 per hour Must be available one weekend day, afternoons and evenings during the week Urban Farmer Steakhouse is a chef-driven seasonal steakhouse in lower-downtown Denver that emphasizes sustainable practices, locally-sourced ingredients, and ethically raised meats. Urban Farmer is a family of restaurants with locations in Portland, Cleveland and Philadelphia, with its newest addition in Denver. The Urban Farmer backdrop is warm and elegant, yet quaint and rustic, visually telling the life-story of the hardworking, country farmer who marries the cosmopolitan art collector. Urban Farmer Denver is described as "rural chic", and prides itself in taking a re-imagined and modern approach to a typical white-tablecloth New York steakhouse for the more casual Denver demographic. Do you crave a career where you can deliver delectable experiences paired with thoughtful and caring service? Apply today! A Rewarding Experience: - Complementary RTD EcoPass - Medical, dental, & vision insurance - Health savings and flexible spending accounts - Basic Life and AD&D insurance - Paid time off for vacation, sick time, and holidays - Eligible to participate in the Company's 401(k) program with employer matching - Employee Assistance Program - Tuition Reimbursement - Great discounts on Hotels, Restaurants, and much more - Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview The Host maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. The Private Dining Specialist is responsible for supporting the Sales and Marketing Manager in preparing sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders) and guest experience. Responsibilities -Meets arriving customers as they enter restaurant with cordial greeting. -Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. - Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention -Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. -Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. -Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. -Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. -Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. -Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. -Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. -Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. -Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. -Checks the proper set-up of tables and seating prior to opening. -Immediately reports in writing any maintenance or housekeeping discrepancies to management. -Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. -Private Event Sales: The Private Dining Specialist is responsible in helping the Sales and Marketing Manager to achieve private dining sales goals, by assisting in BEO packets, lead organization, menu printing and any additional duties as assigned by the SMM. -Assist in execution of private events/offsite events as needed -Restaurant Promotion Execution: Assist with the planning and execution of restaurant level promotions such as beer dinners, wine dinners, chef classes etc. -Manage holiday and area events calendar on property websites -Maintain brand voice and build engagement amongst various social channels -Business Partner Program: Support the SMM in identifying key business contacts in trade area and developing these relationships. Assist the SMM by looking for ways to recognize business and attract regular visits from employees while encouraging private event sales simultaneously. -Any and all other duties deemed necessary by a member of management.
Oct 03, 2023
Full time
Why us? Postition Rate: $20.00-$22.00 per hour Must be available one weekend day, afternoons and evenings during the week Urban Farmer Steakhouse is a chef-driven seasonal steakhouse in lower-downtown Denver that emphasizes sustainable practices, locally-sourced ingredients, and ethically raised meats. Urban Farmer is a family of restaurants with locations in Portland, Cleveland and Philadelphia, with its newest addition in Denver. The Urban Farmer backdrop is warm and elegant, yet quaint and rustic, visually telling the life-story of the hardworking, country farmer who marries the cosmopolitan art collector. Urban Farmer Denver is described as "rural chic", and prides itself in taking a re-imagined and modern approach to a typical white-tablecloth New York steakhouse for the more casual Denver demographic. Do you crave a career where you can deliver delectable experiences paired with thoughtful and caring service? Apply today! A Rewarding Experience: - Complementary RTD EcoPass - Medical, dental, & vision insurance - Health savings and flexible spending accounts - Basic Life and AD&D insurance - Paid time off for vacation, sick time, and holidays - Eligible to participate in the Company's 401(k) program with employer matching - Employee Assistance Program - Tuition Reimbursement - Great discounts on Hotels, Restaurants, and much more - Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Job Overview The Host maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. The Private Dining Specialist is responsible for supporting the Sales and Marketing Manager in preparing sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders) and guest experience. Responsibilities -Meets arriving customers as they enter restaurant with cordial greeting. -Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. - Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention -Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. -Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. -Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. -Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. -Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. -Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. -Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. -Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. -Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. -Checks the proper set-up of tables and seating prior to opening. -Immediately reports in writing any maintenance or housekeeping discrepancies to management. -Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. -Private Event Sales: The Private Dining Specialist is responsible in helping the Sales and Marketing Manager to achieve private dining sales goals, by assisting in BEO packets, lead organization, menu printing and any additional duties as assigned by the SMM. -Assist in execution of private events/offsite events as needed -Restaurant Promotion Execution: Assist with the planning and execution of restaurant level promotions such as beer dinners, wine dinners, chef classes etc. -Manage holiday and area events calendar on property websites -Maintain brand voice and build engagement amongst various social channels -Business Partner Program: Support the SMM in identifying key business contacts in trade area and developing these relationships. Assist the SMM by looking for ways to recognize business and attract regular visits from employees while encouraging private event sales simultaneously. -Any and all other duties deemed necessary by a member of management.
Job Description Landry's has an open position for a Part Time Gift Card Specialist (20 Hours per week) at our Corporate Headquarters in the Galleria area of Houston, TX. We need high caliber, experienced individuals to join our organization. If your skills and talents are a match for our needs, we can open the door to many career opportunities! Duties and responsibilities include those listed below. Other duties may be assigned. Responsible for the execution and distribution of gift cards and online sales. Provide excellent customer service, and support all gift card marketing initiatives as well as track and organize the inventory and assist with reporting as needed. Administrative duties such as mailing, filing and gift card order fulfillment. Make outgoing prospect calls to accounts Attract potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Responsible for asking questions when a business account calls in to uncover further sales opportunities. Qualifications include: Excellent customer service and organizational skills. Strong attention to detail and listening skills Conflict resolution Self-starter Basic selling skills or ability, with desire to learn Proficiency in Microsoft Office and Excel. Excellent interpersonal communication, written and presentation skills. Must be able to work in a fast paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationship with all individuals; listens carefully and has the ability to perform as a team member Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment conglomerate based in Houston, Texas. The company operates more than 500 high-end and casual dining establishments around the world, including well-known concepts, such as Landry's Seafood, Bubba Gump Shrimp Co., Rainforest Cafe, Morton's The Steakhouse, The Oceanaire, McCormick & Schmick's, Mitchell's Fish Market, Chart House, Saltgrass Steak House, Claim Jumper, and Mastro's Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony's, Grotto, Willie G's, and others. The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA. The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including the Westin Hotel in downtown Houston, the Kemah Boardwalk Inn and Luxurious San Luis Resort, including the Hilton and Holiday Inn located on Galveston Island. We need high caliber, experienced individuals to join our organization. If your skills and talents are a match for our needs, we can open the door to career opportunities.
Sep 22, 2023
Full time
Job Description Landry's has an open position for a Part Time Gift Card Specialist (20 Hours per week) at our Corporate Headquarters in the Galleria area of Houston, TX. We need high caliber, experienced individuals to join our organization. If your skills and talents are a match for our needs, we can open the door to many career opportunities! Duties and responsibilities include those listed below. Other duties may be assigned. Responsible for the execution and distribution of gift cards and online sales. Provide excellent customer service, and support all gift card marketing initiatives as well as track and organize the inventory and assist with reporting as needed. Administrative duties such as mailing, filing and gift card order fulfillment. Make outgoing prospect calls to accounts Attract potential customers by answering product and service questions; suggesting information about other products and services. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Responsible for asking questions when a business account calls in to uncover further sales opportunities. Qualifications include: Excellent customer service and organizational skills. Strong attention to detail and listening skills Conflict resolution Self-starter Basic selling skills or ability, with desire to learn Proficiency in Microsoft Office and Excel. Excellent interpersonal communication, written and presentation skills. Must be able to work in a fast paced multi-tasking, hands-on environment. Ability to establish and maintain a positive and professional working relationship with all individuals; listens carefully and has the ability to perform as a team member Landry's is a multinational, diversified restaurant, hospitality, gaming, and entertainment conglomerate based in Houston, Texas. The company operates more than 500 high-end and casual dining establishments around the world, including well-known concepts, such as Landry's Seafood, Bubba Gump Shrimp Co., Rainforest Cafe, Morton's The Steakhouse, The Oceanaire, McCormick & Schmick's, Mitchell's Fish Market, Chart House, Saltgrass Steak House, Claim Jumper, and Mastro's Restaurants. The company also operates a group of signature restaurants, including Vic & Anthony's, Grotto, Willie G's, and others. The gaming division includes the renowned Golden Nugget Hotel and Casino concept, with locations in Las Vegas and Laughlin, NV, Atlantic City, NJ, Biloxi, MS, and Lake Charles, LA. The entertainment and hospitality divisions encompass popular destinations, including the Galveston Island Historic Pleasure Pier, Kemah Boardwalk, Aquarium Restaurants, and other exciting attractions, coupled with deluxe accommodations throughout the Houston and Galveston area, including the Westin Hotel in downtown Houston, the Kemah Boardwalk Inn and Luxurious San Luis Resort, including the Hilton and Holiday Inn located on Galveston Island. We need high caliber, experienced individuals to join our organization. If your skills and talents are a match for our needs, we can open the door to career opportunities.
The Team & Role SevenRooms is looking for a Billing Manager to join our Finance team. Reporting to our Senior Manager of AR Operations, you will be responsible for managing all matters related to Accounts Receivable. You will also be a crucial player in defining and implementing processes to ensure our revenue, collections, and accounting streams run smoothly. The rapidly growing 7R Finance team is an intrinsic part of our Revenue department. Our team collaborates cross-functionally to implement policies and procedures which keeps the organization on track for success. We are currently a small but mighty team that is on a global mission to fundamentally transform hospitality forever. The Finance team is looking for someone who is engaging and passionate about implementing change across our fast-scaling organization! What You'll Do Mentor a team of high performing Billing Specialists, establishing goals, metrics, and driving results. Own the Subscription Billing Operations Process from new subscription set up, to active customer account updates, and cancellations Lead and improve upon the current process for reporting on Billing operation metrics and ensuring Quality AssuranceOversee billing efforts for all customers by working directly with Sales and Support Functions Maintain and implement best-in-class practices to streamline processes, leverage systems, and identify further process automation opportunities Document problem resolution steps across all client Who You Are 5 years of billing experience Excellent verbal and written skills, including the ability to develop concise and well-organized summaries of complex analyses Proficient with Excel and large-data analysis & reporting Advanced knowledge of NetSuite / SuiteBilling Familiarity with Zendesk, Salesforce, or similar support platforms. Proficient understanding of accounting principles and revenue recognition for subscriptions Proficiency with payment gateways integrated with ERP is a plus Highly-collaborative, positive, go-getter attitude Experience working with multiple stakeholders and managing external partnerships Comfortable working in a fast-paced startup environment; ability to juggle multiple questions, requests, and practicing excellent follow-through techniques A proactive team player who can also work autonomously What We Offer A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time. Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization. The salary range for this role is $90,000.00 - $100,000.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable. Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace. Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team. Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate, SevenRooms has dining, hotel F&B, nightlife, and entertainment clients in more than 1000 cities worldwide, including: Marriott International, Bloomin' Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, José Andrés Group, LDV Hospitality, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2023, 2022) Ragan's Platinum HR Awards Finalist (2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting
Oct 03, 2023
Full time
The Team & Role SevenRooms is looking for a Billing Manager to join our Finance team. Reporting to our Senior Manager of AR Operations, you will be responsible for managing all matters related to Accounts Receivable. You will also be a crucial player in defining and implementing processes to ensure our revenue, collections, and accounting streams run smoothly. The rapidly growing 7R Finance team is an intrinsic part of our Revenue department. Our team collaborates cross-functionally to implement policies and procedures which keeps the organization on track for success. We are currently a small but mighty team that is on a global mission to fundamentally transform hospitality forever. The Finance team is looking for someone who is engaging and passionate about implementing change across our fast-scaling organization! What You'll Do Mentor a team of high performing Billing Specialists, establishing goals, metrics, and driving results. Own the Subscription Billing Operations Process from new subscription set up, to active customer account updates, and cancellations Lead and improve upon the current process for reporting on Billing operation metrics and ensuring Quality AssuranceOversee billing efforts for all customers by working directly with Sales and Support Functions Maintain and implement best-in-class practices to streamline processes, leverage systems, and identify further process automation opportunities Document problem resolution steps across all client Who You Are 5 years of billing experience Excellent verbal and written skills, including the ability to develop concise and well-organized summaries of complex analyses Proficient with Excel and large-data analysis & reporting Advanced knowledge of NetSuite / SuiteBilling Familiarity with Zendesk, Salesforce, or similar support platforms. Proficient understanding of accounting principles and revenue recognition for subscriptions Proficiency with payment gateways integrated with ERP is a plus Highly-collaborative, positive, go-getter attitude Experience working with multiple stakeholders and managing external partnerships Comfortable working in a fast-paced startup environment; ability to juggle multiple questions, requests, and practicing excellent follow-through techniques A proactive team player who can also work autonomously What We Offer A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time. Fair and equitable compensation: Our compensation packages are competitive based on external market data. At SevenRooms, you can expect fair pay for your hard work and dedication to helping us transform the hospitality industry. In addition, we also offer equity in our growing organization. The salary range for this role is $90,000.00 - $100,000.00. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable. Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, and unique wellness offerings that include One Medical, Spring Health, Carrot, and Headspace. Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team. Opportunities for training and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs. About SevenRooms SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation. Founded in 2011 and venture-backed by Amazon, Comcast Ventures, PSG and Highgate, SevenRooms has dining, hotel F&B, nightlife, and entertainment clients in more than 1000 cities worldwide, including: Marriott International, Bloomin' Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Jumeirah Group, Hilton Hotels, The Cosmopolitan of Las Vegas, Harrods, Wolfgang Puck, Michael Mina, José Andrés Group, LDV Hospitality, Union Square Hospitality Group, Australian Venue Company, Altamarea Group, AELTC, The Wolseley Hospitality Group, Zuma, Live Nation and Topgolf. SevenRooms has been recognized as a top employer for its people-first approach by publications including: Inc. Best Workplaces (2023, 2022, 2020) Inc. 5000 (2023, 2022) Ragan's Platinum HR Awards Finalist (2022) Built in Best Places to Work NYC (2023, 2022, 2021, 2020) Built in Best Place to Work NYC - Midsize Companies (2023, 2022) VentureFizz Unique PTO (2022) Forbes Best Startup Employers (2022) SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences. View our Prospective Employee Privacy Notice by visiting
Tenderloin Neighborhood Development
San Francisco, California
Assistant Manager - Ambassador Hotel ORGANIZATION OVERVIEW Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources. Established in 1981, TNDC has grown to employ more than 450 staff, to develop, own, manage and provide supportive services in 44 properties that offer deeply affordable housing for nearly 6,100 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces. TNDC values are: Integrity, Excellence, Inclusion, Collaboration and Equity SUMMARY TNDC is seeking an Assistant Manager. Under the direct supervision of the General Manager, the Assistant Manager is responsible for assisting the General Manager in the overall operation of the property, day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building; maintains acceptable occupancy level and develops a supportive environment for all residents. The Assistant Manager must also establish and maintain effective working relationships with on-site support services staff and must relate well to people, exercise good judgment and discretion in dealing with residents, visitors, vendors, support services and staff. In the absence of the General Manager, the Assistant Manager is required to provide leadership in developing a community and in directing the staff. ESSENTIAL DUTIES Assist the General Manager in maintaining property wait list and process applications in conformance with compliance regulations which includes screening, interviewing and processing applicants to fill building vacancies. Assist the General Manager with the marketing of vacant units in accordance with an approved marketing plan which considers all federal, state, local and regulatory requirements. Meet regularly with tenant services staff with General Manager. Work collaboratively with building social worker to organize resident celebrations and events. Attend and participate in professional activities, meetings, organizations, regulatory agency meetings or inspections, as needed. Assist in submitting required internal and external reports. Assist in managing tenant relations: Ensure efficient and courteous response to all tenant requests. Respond promptly to tenant complaints and incident reports. Maintain congenial relationships with all tenants. Provide competent conflict resolution. Understand and is sensitive to cultural background, economic status and those with special needs. Assist in ensuring consistent application of property rules and regulations, lease and lease addendums, and document and report all violations. Assist in ensuring security of the building: Respond promptly to building emergencies and resident crises. Report any unusual or extraordinary circumstances regarding the residents or the property. Prepare resident re-certifications by: Interviewing residents. Obtaining appropriate documentation and completing certification and submitting to General Manager for initial approval. Manage resident evictions and stipulations in compliance with court order as directed by General Manager. Assist in resident move-in/move-out procedures and unit inspections. Collect rent and account for monies collected: Prepare bank deposits. Ensure timely collection of subsidy and tenant receivables. Submits vacancy loss reimbursements. Enter payments into Yardi monitor tenant receivables. Directly supervise desk clerks including: Recruiting and hiring for vacant desk clerk positions. Approving timesheets. Preparation of employee evaluations and recommendations for discipline or promotions. Monitor building expenditures and prepare payables for approval by General Building Manager. Manage the day-to-day administration of the property office: Ensure the office is clean, professional and in a well-organized manner. Answer telephones. Sort, distribute, open and answer mail daily. Responsible for the inventory and order necessary administrative supplies and equipment Maintain files, records, rental agreements and other documents. Schedule maintenance repairs, generate and file completed work orders and follow-ups, as appropriate. Maintain a businesslike and professional appearance. Be available by cell phone at all times for emergencies. Assist the General Manager with special projects and administrative tasks. Other duties as assigned. REQUIRED SKILLS Ability to work with, and sensitivity to, a diverse, low-income, multi-ethnic population. Ability to work independently and exercise own judgment in problem-solving. Effective verbal and written communication skills. Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills. MINIMUM QUALIFICATIONS Demonstrated knowledge on Microsoft Office programs such as Word, Excel and Outlook are essential. Have combination of skills that demonstrate familiarity with the general management of subsidized housing programs. PREFERRED QUALIFICATIONS Associate degree, certificate of completion from a trade school and/or one or more years of related experience and/or training or equivalent combination of education and experience. Minimum of 1 year of supervisory experience Certified HUD, Tax Credit Specialist, Low Income Tax Income (LIHTIC) designations and/or equivalents is a plus. Knowledge of Section 8 Housing Assistance Program practices and principles, Prior experience working in affordable housing, nonprofit residential property management. Property Management Software (Yardi, Boston Post, OneSite) knowledge a plus. Knowledge and understanding of budget management and facilities issues. Knowledge of building systems, property management, and housing quality standards. Certification or knowledge of high-rise fire safety guidelines. Knowledge and experience with TRACS software (if applying to a HUD building). Experience/Familiarity with the Tenderloin Neighborhood. Experience in conflict resolution, crisis intervention, resident relations Knowledge of substance abuse and homelessness issues. Proficiency in a language other than English (ex. Spanish, Chinese, Tagalog, etc.) Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer. In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.
Oct 03, 2023
Full time
Assistant Manager - Ambassador Hotel ORGANIZATION OVERVIEW Mission: Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housing and services for low-income people in the Tenderloin and throughout San Francisco, to promote equitable access to opportunity and resources. Established in 1981, TNDC has grown to employ more than 450 staff, to develop, own, manage and provide supportive services in 44 properties that offer deeply affordable housing for nearly 6,100 tenants, and to expand its work in community organizing and afterschool programming. TNDC is viewed as a trusted and well-organized community ally locally and a practice leader nationally. In San Francisco, TNDC envisions diverse communities where people with low incomes can fulfill their potential and meet their basic needs. In the Tenderloin, TNDC stands as a catalyst for advancing community interests and a force for expanding the choices that enhance livability, such as housing, employment, education, food, cultural activities, and open spaces. TNDC values are: Integrity, Excellence, Inclusion, Collaboration and Equity SUMMARY TNDC is seeking an Assistant Manager. Under the direct supervision of the General Manager, the Assistant Manager is responsible for assisting the General Manager in the overall operation of the property, day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building; maintains acceptable occupancy level and develops a supportive environment for all residents. The Assistant Manager must also establish and maintain effective working relationships with on-site support services staff and must relate well to people, exercise good judgment and discretion in dealing with residents, visitors, vendors, support services and staff. In the absence of the General Manager, the Assistant Manager is required to provide leadership in developing a community and in directing the staff. ESSENTIAL DUTIES Assist the General Manager in maintaining property wait list and process applications in conformance with compliance regulations which includes screening, interviewing and processing applicants to fill building vacancies. Assist the General Manager with the marketing of vacant units in accordance with an approved marketing plan which considers all federal, state, local and regulatory requirements. Meet regularly with tenant services staff with General Manager. Work collaboratively with building social worker to organize resident celebrations and events. Attend and participate in professional activities, meetings, organizations, regulatory agency meetings or inspections, as needed. Assist in submitting required internal and external reports. Assist in managing tenant relations: Ensure efficient and courteous response to all tenant requests. Respond promptly to tenant complaints and incident reports. Maintain congenial relationships with all tenants. Provide competent conflict resolution. Understand and is sensitive to cultural background, economic status and those with special needs. Assist in ensuring consistent application of property rules and regulations, lease and lease addendums, and document and report all violations. Assist in ensuring security of the building: Respond promptly to building emergencies and resident crises. Report any unusual or extraordinary circumstances regarding the residents or the property. Prepare resident re-certifications by: Interviewing residents. Obtaining appropriate documentation and completing certification and submitting to General Manager for initial approval. Manage resident evictions and stipulations in compliance with court order as directed by General Manager. Assist in resident move-in/move-out procedures and unit inspections. Collect rent and account for monies collected: Prepare bank deposits. Ensure timely collection of subsidy and tenant receivables. Submits vacancy loss reimbursements. Enter payments into Yardi monitor tenant receivables. Directly supervise desk clerks including: Recruiting and hiring for vacant desk clerk positions. Approving timesheets. Preparation of employee evaluations and recommendations for discipline or promotions. Monitor building expenditures and prepare payables for approval by General Building Manager. Manage the day-to-day administration of the property office: Ensure the office is clean, professional and in a well-organized manner. Answer telephones. Sort, distribute, open and answer mail daily. Responsible for the inventory and order necessary administrative supplies and equipment Maintain files, records, rental agreements and other documents. Schedule maintenance repairs, generate and file completed work orders and follow-ups, as appropriate. Maintain a businesslike and professional appearance. Be available by cell phone at all times for emergencies. Assist the General Manager with special projects and administrative tasks. Other duties as assigned. REQUIRED SKILLS Ability to work with, and sensitivity to, a diverse, low-income, multi-ethnic population. Ability to work independently and exercise own judgment in problem-solving. Effective verbal and written communication skills. Ability to respond appropriately in pressure situations; possess an even temperament and strong interpersonal and customer service skills. MINIMUM QUALIFICATIONS Demonstrated knowledge on Microsoft Office programs such as Word, Excel and Outlook are essential. Have combination of skills that demonstrate familiarity with the general management of subsidized housing programs. PREFERRED QUALIFICATIONS Associate degree, certificate of completion from a trade school and/or one or more years of related experience and/or training or equivalent combination of education and experience. Minimum of 1 year of supervisory experience Certified HUD, Tax Credit Specialist, Low Income Tax Income (LIHTIC) designations and/or equivalents is a plus. Knowledge of Section 8 Housing Assistance Program practices and principles, Prior experience working in affordable housing, nonprofit residential property management. Property Management Software (Yardi, Boston Post, OneSite) knowledge a plus. Knowledge and understanding of budget management and facilities issues. Knowledge of building systems, property management, and housing quality standards. Certification or knowledge of high-rise fire safety guidelines. Knowledge and experience with TRACS software (if applying to a HUD building). Experience/Familiarity with the Tenderloin Neighborhood. Experience in conflict resolution, crisis intervention, resident relations Knowledge of substance abuse and homelessness issues. Proficiency in a language other than English (ex. Spanish, Chinese, Tagalog, etc.) Tenderloin Neighborhood Development Corporation is an Equal Opportunity Employer. In compliance with the San Francisco Fair Chance Ordinance (August 13, 2014), all qualified applicants with criminal histories will be considered for the position.
Compass Group, North America
Jacksonville, Florida
TouchPoint Salary: $54,000 - $60,000 / year Pay Grade: 13 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Job Summary: The Senior Sous Chef assists in the responsibility for the successful operation of the Culinary Department at a 500+ bed hospital flagship account in Jacksonville. This role assists in leading all aspects of the preparation and cooking of various food items, developing daily menu items and their preparation and garnishment. This position will report to the Executive Chef and will manage a team of 30 hourly team members while working a Monday - Friday (approximately 6:00am-4:00pm) schedule and once every 6th weekend. Our culinary team leads dining service operations in the retail space (multi-concept cafe, catering and 3rd shift/door dash operation), patient dining services, and doctors' lounge. Key Responsibilities: Assists the Executive Chef with handling cost controls and control expenditures for the account In collaboration with the Executive Chef, plans and builds menus Produces and manages catering events Rolls out new culinary programs in conjunction with Sector marketing and culinary team Preferred Qualifications: A.O.S. Degree in Culinary Arts or culinary certificate and required experience Some progressive culinary/kitchen management experience, depending upon formal degree or training Catering experience a plus Large, multi-faceted foodservice operations experience - helpful Institutional and batch cooking experiences preferred Proven knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet Must be willing to participate in patient satisfaction programs/activities ServSafe certified - highly desirable Apply to TouchPoint today! TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Touchpoint are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Touchpoint maintains a drugfree workplace. Req ID: TouchPoint ERIN S PRINDLE req_classification
Sep 07, 2023
Full time
TouchPoint Salary: $54,000 - $60,000 / year Pay Grade: 13 TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Job Summary: The Senior Sous Chef assists in the responsibility for the successful operation of the Culinary Department at a 500+ bed hospital flagship account in Jacksonville. This role assists in leading all aspects of the preparation and cooking of various food items, developing daily menu items and their preparation and garnishment. This position will report to the Executive Chef and will manage a team of 30 hourly team members while working a Monday - Friday (approximately 6:00am-4:00pm) schedule and once every 6th weekend. Our culinary team leads dining service operations in the retail space (multi-concept cafe, catering and 3rd shift/door dash operation), patient dining services, and doctors' lounge. Key Responsibilities: Assists the Executive Chef with handling cost controls and control expenditures for the account In collaboration with the Executive Chef, plans and builds menus Produces and manages catering events Rolls out new culinary programs in conjunction with Sector marketing and culinary team Preferred Qualifications: A.O.S. Degree in Culinary Arts or culinary certificate and required experience Some progressive culinary/kitchen management experience, depending upon formal degree or training Catering experience a plus Large, multi-faceted foodservice operations experience - helpful Institutional and batch cooking experiences preferred Proven knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet Must be willing to participate in patient satisfaction programs/activities ServSafe certified - highly desirable Apply to TouchPoint today! TouchPoint is a member of Compass Group USA Click here to Learn More about the Compass Story () Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Associates at Touchpoint are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Touchpoint maintains a drugfree workplace. Req ID: TouchPoint ERIN S PRINDLE req_classification