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luxury hotel concierge
Event Concierge
Marriott Fort Lauderdale, FL, USA
Posting Date Dec 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Fort Lauderdale Marriott Harbor Beach Resort & Spa, 3030 Holiday Drive, Fort Lauderdale, Florida, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. Job Summary Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Dec 07, 2019
Full time
Posting Date Dec 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Fort Lauderdale Marriott Harbor Beach Resort & Spa, 3030 Holiday Drive, Fort Lauderdale, Florida, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. Job Summary Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Concierge Attendant
Marriott Miami, FL, USA
Posting Date Dec 05, 2019 Job Number Job Category Food and Beverage & Culinary Location Miami Marriott Biscayne Bay, 1633 N. Bayshore Drive, Miami, Florida, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. Job Summary Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Dec 07, 2019
Full time
Posting Date Dec 05, 2019 Job Number Job Category Food and Beverage & Culinary Location Miami Marriott Biscayne Bay, 1633 N. Bayshore Drive, Miami, Florida, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. Job Summary Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Bell/Valet, Bell Captain, Concierge/Front Desk Agent
The Ritz-Carlton Club Aspen, CO 81611, USA
The Ritz-Carlton, Aspen Highlands, 75 Prospector Road, Aspen, CO 81611. We are seeking ladies and gentlemen to join our unrivaled team! Now Hiring: Bell/Valet ($500 Sign-On bonus for full-time) Bell Captain Concierge/Front Desk Agent Communications Agent (PBX) Cook Employee Dining Room Cook Housekeeping ? All Positions Loss Prevention Officer Loss Prevention Manger Shuttle Driver ($500 Sign-On bonus full-time) Spa Director Steward Benefits: Discounted Bus Passes, Great Pay, Employee Meals, and much more Call with questions. Se Habla Espanol. Join the Ladies and Gentlemen of The Ritz-Carlton. The Art and Soul of Hospitality. As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as we not only meet, but also exceed our guests? expectations, you embody the legendary service that makes us? a leading luxury brand. The Ritz-Carlton Hotel Company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Find your world! ? recblid zekbct8mnygoynasxk02mqo4r1ql6o
Dec 06, 2019
The Ritz-Carlton, Aspen Highlands, 75 Prospector Road, Aspen, CO 81611. We are seeking ladies and gentlemen to join our unrivaled team! Now Hiring: Bell/Valet ($500 Sign-On bonus for full-time) Bell Captain Concierge/Front Desk Agent Communications Agent (PBX) Cook Employee Dining Room Cook Housekeeping ? All Positions Loss Prevention Officer Loss Prevention Manger Shuttle Driver ($500 Sign-On bonus full-time) Spa Director Steward Benefits: Discounted Bus Passes, Great Pay, Employee Meals, and much more Call with questions. Se Habla Espanol. Join the Ladies and Gentlemen of The Ritz-Carlton. The Art and Soul of Hospitality. As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as we not only meet, but also exceed our guests? expectations, you embody the legendary service that makes us? a leading luxury brand. The Ritz-Carlton Hotel Company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Find your world! ? recblid zekbct8mnygoynasxk02mqo4r1ql6o
Bachelor Gulch Club Concierge - Holiday Help - Winter Seasonal
Vail Resorts Colorado, USA
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Holiday Help duties include, but are not limited to: * Answer all member inquires (via email, phone and in person) pertaining to events, events and other local information and enforce club policies. * Monitor consumption of food and beverages in lounge, prepare and restock all f & b for lounge. * Monitor and log member traffic in Members' Lounge * Maintain tidiness and cleanliness of Members' Lounge at all times. Clear dirty dishes, wipe tables, fluff cushions, organize newspapers, water plants etc. * Maintain a professional yet approachable representation with the club members and must be highly organized and detail orie * Prepare and track Guest, Renter and Complimentary Club Spa & Fitness Center Access Passes for Bachelor Gulch Village Properties and member guests * Organize and manage Zach's Cabin Snowcat Transportation reservations and daily operations. * Assists club management with other duties as assigned. Qualifications: * High School diploma - required * Minimum 2 year guest services experience preferably within the Vail Valley - required * Concierge or Guest Service experience in luxury private club or hotel - required * Knowledge of Vail area restaurants, attractions and directions in order to assist members with reservations and provide accurate recommendations - required * Proficient in Microsoft Office applications including Word, Excel, Publisher and Outlook - required * Must be able to communicate professionally and tactfully in English to high-end clientele, both written and verbal - required * Must be able to lift up to 30 lbs - required Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177978
Dec 04, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Holiday Help duties include, but are not limited to: * Answer all member inquires (via email, phone and in person) pertaining to events, events and other local information and enforce club policies. * Monitor consumption of food and beverages in lounge, prepare and restock all f & b for lounge. * Monitor and log member traffic in Members' Lounge * Maintain tidiness and cleanliness of Members' Lounge at all times. Clear dirty dishes, wipe tables, fluff cushions, organize newspapers, water plants etc. * Maintain a professional yet approachable representation with the club members and must be highly organized and detail orie * Prepare and track Guest, Renter and Complimentary Club Spa & Fitness Center Access Passes for Bachelor Gulch Village Properties and member guests * Organize and manage Zach's Cabin Snowcat Transportation reservations and daily operations. * Assists club management with other duties as assigned. Qualifications: * High School diploma - required * Minimum 2 year guest services experience preferably within the Vail Valley - required * Concierge or Guest Service experience in luxury private club or hotel - required * Knowledge of Vail area restaurants, attractions and directions in order to assist members with reservations and provide accurate recommendations - required * Proficient in Microsoft Office applications including Word, Excel, Publisher and Outlook - required * Must be able to communicate professionally and tactfully in English to high-end clientele, both written and verbal - required * Must be able to lift up to 30 lbs - required Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177978
Guest Experience Concierge - The Arrabelle - Winter Seasonal
Vail Resorts Vail, CO 81657, USA
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. This position will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interests, and coordination of guests' parcels, mail and special deliveries. This position will communicate with guests and employees both verbally and in writing to answer questions, and provide clear direction in advising and instructing staff in resort details with a focus on luxury service. RESPONSIBILITIES include but are not limited to: * Execute the flow of information to guests about hotel services, features and room amenities, answer questions, give directions and make detailed reservations or recommendations. * Provide thorough follow-up with all guest communications. * Able to answer overflow phone calls, check-in/out guests, research and address minor billing issues for guests in real-time, and enter thorough and complete guest notes into LMS reservation and concierge system in a timely and complete manner. * Review all arrivals to ensure all instructions and billing requests have been addressed properly, room types are appropriate, VIP status and procedures are being followed, and alerting leadership and team of potential issues with recommendations on how to resolve for guest upon arrival. * Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms, car rentals, airline shuttle service, etc. according to individual needs and company guideline regarding preferred vendors. * Active in the promotion of in house events and adventure programing. Help manage signup sheets, and waivers of liability, etc. * Perform according to the RockResorts Brand Standards, and those set forth by the manager. * Maintain a high level of professional appearance, demeanor and ethics in dealing with guests, co-workers, and outside vendors. * Anticipate guests' needs, respond promptly and acknowledge all guests. * Ruthlessly prioritize time to ensure that in-house guests and future guests are receiving appropriate attention while maintaining an engaged and welcoming lobby presence. Every guest should be "Welcomed" in to our space. * Accurately bill and audit CME and other vendor charges regards to guest folio. * Communicate guest requests with Bell/Valet, Housekeeping, Engineering, Loss Prevention and the Loading Dock as needed using prescribed systems LMS, hotSOS, and/or directly as appropriate. * Implements "Operation Elevation" when appropriate and oversees follow through. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. Qualifications: * Knowledge of the Vail area restaurants and attractions - required * Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization - required * Proficient in Microsoft Office applications including Word, Excel, Publisher and Outlook - required * Ability to stand for long periods of time - Required * Minimum of one year high end guest service experience in a property of similar size and quality - Preferred * College degree with an emphasis in Hospitality - preferred Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178033
Dec 04, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. This position will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interests, and coordination of guests' parcels, mail and special deliveries. This position will communicate with guests and employees both verbally and in writing to answer questions, and provide clear direction in advising and instructing staff in resort details with a focus on luxury service. RESPONSIBILITIES include but are not limited to: * Execute the flow of information to guests about hotel services, features and room amenities, answer questions, give directions and make detailed reservations or recommendations. * Provide thorough follow-up with all guest communications. * Able to answer overflow phone calls, check-in/out guests, research and address minor billing issues for guests in real-time, and enter thorough and complete guest notes into LMS reservation and concierge system in a timely and complete manner. * Review all arrivals to ensure all instructions and billing requests have been addressed properly, room types are appropriate, VIP status and procedures are being followed, and alerting leadership and team of potential issues with recommendations on how to resolve for guest upon arrival. * Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms, car rentals, airline shuttle service, etc. according to individual needs and company guideline regarding preferred vendors. * Active in the promotion of in house events and adventure programing. Help manage signup sheets, and waivers of liability, etc. * Perform according to the RockResorts Brand Standards, and those set forth by the manager. * Maintain a high level of professional appearance, demeanor and ethics in dealing with guests, co-workers, and outside vendors. * Anticipate guests' needs, respond promptly and acknowledge all guests. * Ruthlessly prioritize time to ensure that in-house guests and future guests are receiving appropriate attention while maintaining an engaged and welcoming lobby presence. Every guest should be "Welcomed" in to our space. * Accurately bill and audit CME and other vendor charges regards to guest folio. * Communicate guest requests with Bell/Valet, Housekeeping, Engineering, Loss Prevention and the Loading Dock as needed using prescribed systems LMS, hotSOS, and/or directly as appropriate. * Implements "Operation Elevation" when appropriate and oversees follow through. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. Qualifications: * Knowledge of the Vail area restaurants and attractions - required * Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization - required * Proficient in Microsoft Office applications including Word, Excel, Publisher and Outlook - required * Ability to stand for long periods of time - Required * Minimum of one year high end guest service experience in a property of similar size and quality - Preferred * College degree with an emphasis in Hospitality - preferred Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178033
Club Concierge - Beaver Creek Club - Winter Seasonal
Vail Resorts Avon, CO, USA
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Club Concierge - Beaver Creek This position will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interests, and coordination of guests' parcels, mail and special deliveries. This position will communicate with guests and employees both verbally and in writing to answer questions, and provide clear direction in advising and instructing staff in resort details with a focus on luxury service. * Execute the flow of information to guests about hotel services, features and room amenities, answer questions, give directions and make detailed reservations or recommendations. * Provide thorough follow-up with all guest communications. * Able to answer overflow phone calls, check-in/out guests, research and address minor billing issues for guests in real-time, and enter thorough and complete guest notes into LMS reservation and concierge system in a timely and complete manner. * Review all arrivals to ensure all instructions and billing requests have been addressed properly, room types are appropriate, VIP status and procedures are being followed, and alerting leadership and team of potential issues with recommendations on how to resolve for guest upon arrival. * Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms, car rentals, airline shuttle service, etc. according to individual needs and company guideline regarding preferred vendors. * Active in the promotion of in house events and adventure programing. Help manage sign-up sheets, and waivers of liability, etc. * Perform according to the RockResorts Brand Standards, and those set forth by the manager. * Maintain a high level of professional appearance, demeanor and ethics in dealing with guests, co-workers, and outside vendors. * Anticipate guests' needs, respond promptly and acknowledge all guests. * Ruthlessly prioritize time to ensure that in-house guests and future guests are receiving appropriate attention while maintaining an engaged and welcoming lobby presence. Every guest should be "Welcomed" in to our space. * Accurately bill and audit CME and other vendor charges regards to guest folio. * Communicate guest requests with Bell/Valet, Housekeeping, Engineering, Loss Prevention and the Loading Dock as needed using prescribed systems LMS, hotSOS, and/or directly as appropriate. * Implements "Operation Elevation" when appropriate and oversees follow through. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. Job requirements: * Minimum of one year high end guest service experience in a property of similar size and quality. * College education preferred * Word, Excel, Outlook, LMS * Ability to read and comprehend complex correspondence. Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization. Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf in the summer * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178471
Dec 04, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Club Concierge - Beaver Creek This position will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interests, and coordination of guests' parcels, mail and special deliveries. This position will communicate with guests and employees both verbally and in writing to answer questions, and provide clear direction in advising and instructing staff in resort details with a focus on luxury service. * Execute the flow of information to guests about hotel services, features and room amenities, answer questions, give directions and make detailed reservations or recommendations. * Provide thorough follow-up with all guest communications. * Able to answer overflow phone calls, check-in/out guests, research and address minor billing issues for guests in real-time, and enter thorough and complete guest notes into LMS reservation and concierge system in a timely and complete manner. * Review all arrivals to ensure all instructions and billing requests have been addressed properly, room types are appropriate, VIP status and procedures are being followed, and alerting leadership and team of potential issues with recommendations on how to resolve for guest upon arrival. * Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms, car rentals, airline shuttle service, etc. according to individual needs and company guideline regarding preferred vendors. * Active in the promotion of in house events and adventure programing. Help manage sign-up sheets, and waivers of liability, etc. * Perform according to the RockResorts Brand Standards, and those set forth by the manager. * Maintain a high level of professional appearance, demeanor and ethics in dealing with guests, co-workers, and outside vendors. * Anticipate guests' needs, respond promptly and acknowledge all guests. * Ruthlessly prioritize time to ensure that in-house guests and future guests are receiving appropriate attention while maintaining an engaged and welcoming lobby presence. Every guest should be "Welcomed" in to our space. * Accurately bill and audit CME and other vendor charges regards to guest folio. * Communicate guest requests with Bell/Valet, Housekeeping, Engineering, Loss Prevention and the Loading Dock as needed using prescribed systems LMS, hotSOS, and/or directly as appropriate. * Implements "Operation Elevation" when appropriate and oversees follow through. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. Job requirements: * Minimum of one year high end guest service experience in a property of similar size and quality. * College education preferred * Word, Excel, Outlook, LMS * Ability to read and comprehend complex correspondence. Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization. Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf in the summer * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178471
Club Concierge - The Arrabelle Club - Full & Part Time - Winter Season
Vail Resorts Vail, CO 81657, USA
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. When you arrive at the Arrabelle, you will feel as if you truly belong. Opulent, yet inviting, no other hotel can combine the same level of luxury with the type of old-world charm that inspired so much of the Vail Valley we know today. Savor the lavish accommodations while reconnecting with the true spirit of one of America's most iconic ski resorts. Please join our professional team at the Arrabelle. This position will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interests, and coordination of guests' parcels, mail and special deliveries. This position will communicate with guests and employees both verbally and in writing to answer questions, and provide clear direction in advising and instructing staff in resort details with a focus on luxury service. * Execute the flow of information to guests about hotel services, features and room amenities, answer questions, give directions and make detailed reservations or recommendations. * Provide thorough follow-up with all guest communications. * Able to answer overflow phone calls, check-in/out guests, research and address minor billing issues for guests in real-time, and enter thorough and complete guest notes into LMS reservation and concierge system in a timely and complete manner. * Review all arrivals to ensure all instructions and billing requests have been addressed properly, room types are appropriate, VIP status and procedures are being followed, and alerting leadership and team of potential issues with recommendations on how to resolve for guest upon arrival. * Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms, car rentals, airline shuttle service, etc. according to individual needs and company guideline regarding preferred vendors. * Active in the promotion of in house events and adventure programing. Help manage sign-up sheets, and waivers of liability, etc. * Perform according to the RockResorts Brand Standards, and those set forth by the manager. * Maintain a high level of professional appearance, demeanor and ethics in dealing with guests, co-workers, and outside vendors. * Anticipate guests' needs, respond promptly and acknowledge all guests. * Ruthlessly prioritize time to ensure that in-house guests and future guests are receiving appropriate attention while maintaining an engaged and welcoming lobby presence. Every guest should be "Welcomed" in to our space. * Accurately bill and audit CME and other vendor charges regards to guest folio. * Communicate guest requests with Bell/Valet, Housekeeping, Engineering, Loss Prevention and the Loading Dock as needed using prescribed systems LMS, hotSOS, and/or directly as appropriate. * Implements "Operation Elevation" when appropriate and oversees follow through. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. Job requirements: * Minimum of one year high end guest service experience in a property of similar size and quality. * College education preferred * Word, Excel, Outlook, LMS * Ability to read and comprehend complex correspondence. Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization. Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf in the summer * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178078
Dec 04, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. When you arrive at the Arrabelle, you will feel as if you truly belong. Opulent, yet inviting, no other hotel can combine the same level of luxury with the type of old-world charm that inspired so much of the Vail Valley we know today. Savor the lavish accommodations while reconnecting with the true spirit of one of America's most iconic ski resorts. Please join our professional team at the Arrabelle. This position will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interests, and coordination of guests' parcels, mail and special deliveries. This position will communicate with guests and employees both verbally and in writing to answer questions, and provide clear direction in advising and instructing staff in resort details with a focus on luxury service. * Execute the flow of information to guests about hotel services, features and room amenities, answer questions, give directions and make detailed reservations or recommendations. * Provide thorough follow-up with all guest communications. * Able to answer overflow phone calls, check-in/out guests, research and address minor billing issues for guests in real-time, and enter thorough and complete guest notes into LMS reservation and concierge system in a timely and complete manner. * Review all arrivals to ensure all instructions and billing requests have been addressed properly, room types are appropriate, VIP status and procedures are being followed, and alerting leadership and team of potential issues with recommendations on how to resolve for guest upon arrival. * Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms, car rentals, airline shuttle service, etc. according to individual needs and company guideline regarding preferred vendors. * Active in the promotion of in house events and adventure programing. Help manage sign-up sheets, and waivers of liability, etc. * Perform according to the RockResorts Brand Standards, and those set forth by the manager. * Maintain a high level of professional appearance, demeanor and ethics in dealing with guests, co-workers, and outside vendors. * Anticipate guests' needs, respond promptly and acknowledge all guests. * Ruthlessly prioritize time to ensure that in-house guests and future guests are receiving appropriate attention while maintaining an engaged and welcoming lobby presence. Every guest should be "Welcomed" in to our space. * Accurately bill and audit CME and other vendor charges regards to guest folio. * Communicate guest requests with Bell/Valet, Housekeeping, Engineering, Loss Prevention and the Loading Dock as needed using prescribed systems LMS, hotSOS, and/or directly as appropriate. * Implements "Operation Elevation" when appropriate and oversees follow through. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. Job requirements: * Minimum of one year high end guest service experience in a property of similar size and quality. * College education preferred * Word, Excel, Outlook, LMS * Ability to read and comprehend complex correspondence. Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization. Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf in the summer * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178078
Full Time Resident Experience Concierge
Valet Living San Antonio, TX, USA
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? Do you want to be part of a fun and growing company? If so, this just might be the right opportunity for you! As a Resident Experience Coordinator, you will work at the main entrance desk of our residential client communities and be the first to meet residents with a warm welcome first impression. Our ideal candidate will be able to provide excellent customer service and be effortlessly handle resident requests with the goal of providing a Standard-Setting resident experience. Luxury High Rise Community 24 Hour Service Located in - Tobin Hill Distrcit, San Antonio TX (Off I-35 and HWY 281) Pay: $15 an Hour Work Schedule: Overnight Schedule - 5 days a week 11PM to 7am Essential duties include: * Welcome customers upon entrance with a warm welcome * Act as point of reference for resident who need assistance, reservations and information attending to their needs and requirements * Understand resident's needs and provide them with personalized solutions and suggestions * Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations * Arrange events, excursions, and transportation upon requests from residents * Answer phone inquiries and handling requests as needed You are a good fit if you have the following education, experience, and skills: * High school diploma or GED required * 1-2 years of customer service experience in the hospitality industry * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Must have a commitment to service excellence with a friendly and positive attitude * The ability to multi-task and handle various duties at one time * Possess time-management and problem-solving skills with the ability to find appropriate resolutions for Resident complaints * Maintain a professional appearance and friendly attitude toward residents and community staff * Must enjoy delighting all residents and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Must have excellent skills in Microsoft Office products * Own an iPhone with IOS 9 or newer or Android 6 or newer * Must be able to lift at least 25 pounds * Must have a valid * Comfortable with downloading and using mobile apps * Able to keep up with the physical demands of being on your feet and walking for much of the day We provide the following comprehensive, flexible benefits to our full-time associates and eligible family members. * Health coverage for you and your family through medical, dental, vision plans, and Pet insurance plan options * Tax advantages through healthcare savings and flexible spending accounts * Financial protection through disability, life, accidental death & dismemberment, and business travel insurance * 401k plan with a generous company matching contribution * Generous paid time off program in which benefits increase along with your tenure with the company * Support of continued education through tuition reimbursement * Associate and family assistance program * Associate discount programs * Referral bonus program * Rewards and recognition program #GD19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Dec 02, 2019
Full time
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? Do you want to be part of a fun and growing company? If so, this just might be the right opportunity for you! As a Resident Experience Coordinator, you will work at the main entrance desk of our residential client communities and be the first to meet residents with a warm welcome first impression. Our ideal candidate will be able to provide excellent customer service and be effortlessly handle resident requests with the goal of providing a Standard-Setting resident experience. Luxury High Rise Community 24 Hour Service Located in - Tobin Hill Distrcit, San Antonio TX (Off I-35 and HWY 281) Pay: $15 an Hour Work Schedule: Overnight Schedule - 5 days a week 11PM to 7am Essential duties include: * Welcome customers upon entrance with a warm welcome * Act as point of reference for resident who need assistance, reservations and information attending to their needs and requirements * Understand resident's needs and provide them with personalized solutions and suggestions * Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations * Arrange events, excursions, and transportation upon requests from residents * Answer phone inquiries and handling requests as needed You are a good fit if you have the following education, experience, and skills: * High school diploma or GED required * 1-2 years of customer service experience in the hospitality industry * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Must have a commitment to service excellence with a friendly and positive attitude * The ability to multi-task and handle various duties at one time * Possess time-management and problem-solving skills with the ability to find appropriate resolutions for Resident complaints * Maintain a professional appearance and friendly attitude toward residents and community staff * Must enjoy delighting all residents and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Must have excellent skills in Microsoft Office products * Own an iPhone with IOS 9 or newer or Android 6 or newer * Must be able to lift at least 25 pounds * Must have a valid * Comfortable with downloading and using mobile apps * Able to keep up with the physical demands of being on your feet and walking for much of the day We provide the following comprehensive, flexible benefits to our full-time associates and eligible family members. * Health coverage for you and your family through medical, dental, vision plans, and Pet insurance plan options * Tax advantages through healthcare savings and flexible spending accounts * Financial protection through disability, life, accidental death & dismemberment, and business travel insurance * 401k plan with a generous company matching contribution * Generous paid time off program in which benefits increase along with your tenure with the company * Support of continued education through tuition reimbursement * Associate and family assistance program * Associate discount programs * Referral bonus program * Rewards and recognition program #GD19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Part Time Concierge
Valet Living Dallas, TX, USA
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? If so, this just might be the right opportunity for you! We are seeking a Concierge to coordinate and provide amenity services to residents of our client communities. You will work directly with residents, community managers and home valets to coordinate service schedules and ensure that exemplary customer service is being provided. Amenity services includes pet walking, package delivery, doorstep garbage collection and dry-cleaning pickup and delivery. Pay: $18.00 per hour Location: Uptown Dallas (Luxury Apartment Community) Open 24 hours. Work Schedule: SUNDAY AVAILABILITY IS A MUST! Must have a flexible schedule and be able to work a Rotation Day and Night shift 3-4 days a week, to fill in the gaps. Essential duties include: * Manage the community's concierge suite and welcome residents, prospective residents, vendors, community staff and contractors when they come in * Keep the concierge suite clean, organized, well stocked and inviting for resident interaction * Assist residents who come to the concierge suite to make a service request by entering that service request into the system * Manage and organize the delivery of resident packages by accepting packages, arranging the delivery of the package and notifying the resident * Assist residents with questions and requests related to their amenity services in person, through email and via phone * Assist in resident communication efforts * Maintain an atmosphere of warmth, personal interest and positivity * Respond to all emergency calls in a prompt and efficient manner in accordance with established procedures * Develop and manage schedules for amenity services provided by the Home Valets * Provide exemplary and timely customer service to residents, pets and community staff * Build relationships with client residents and community staff * Ensure we are following outlined protocol while providing amenity services to residents * Maintain a daily activity log for all services provided to residents in the community * Conduct any amenity services needed in the absence of a Home Valet, including pet walking, dry cleaning pickup/drop off, doorstep trash collection and package delivery * Ability to perform other duties as assigned by the District Manager You are a good fit if you have the following skills: * Must have a commitment to service excellence with a friendly and positive attitude * Must love dogs with an understanding and willingness to learn about their care * The ability to multi-task and handle various duties at one time * Time-management and problem-solving skills is essential * Maintain a professional appearance and friendly attitude toward residents and community staff * Must have excellent skills in Microsoft Office products * Able to keep up with the physical demands of being on your feet and walking for much of the day * Must be able to lift at least 25 pounds * Able to cope with inclement weather (rain, snow, cold, or heat wave, we walk through it all) * Must enjoy delighting all residents including pets and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Own an iPhone with IOS 9 or newer or Android 6 or newer and comfortable with downloading and using mobile apps * Must have a valid Driver's License with a clean driving record * Desire to be part of a fun and growing company Education & Experience Requirements * High school diploma or GED required * 5+ years of customer service experience, hospitality industry preferred * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Certification or degree in Hospitality Management is a plus We provide the following benefits to our part-time associates: * Tuition reimbursement * Referral bonus program * Associate discount programs * Associate and family assistance program * Rewards and recognition program #GB19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Dec 02, 2019
Full time
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? If so, this just might be the right opportunity for you! We are seeking a Concierge to coordinate and provide amenity services to residents of our client communities. You will work directly with residents, community managers and home valets to coordinate service schedules and ensure that exemplary customer service is being provided. Amenity services includes pet walking, package delivery, doorstep garbage collection and dry-cleaning pickup and delivery. Pay: $18.00 per hour Location: Uptown Dallas (Luxury Apartment Community) Open 24 hours. Work Schedule: SUNDAY AVAILABILITY IS A MUST! Must have a flexible schedule and be able to work a Rotation Day and Night shift 3-4 days a week, to fill in the gaps. Essential duties include: * Manage the community's concierge suite and welcome residents, prospective residents, vendors, community staff and contractors when they come in * Keep the concierge suite clean, organized, well stocked and inviting for resident interaction * Assist residents who come to the concierge suite to make a service request by entering that service request into the system * Manage and organize the delivery of resident packages by accepting packages, arranging the delivery of the package and notifying the resident * Assist residents with questions and requests related to their amenity services in person, through email and via phone * Assist in resident communication efforts * Maintain an atmosphere of warmth, personal interest and positivity * Respond to all emergency calls in a prompt and efficient manner in accordance with established procedures * Develop and manage schedules for amenity services provided by the Home Valets * Provide exemplary and timely customer service to residents, pets and community staff * Build relationships with client residents and community staff * Ensure we are following outlined protocol while providing amenity services to residents * Maintain a daily activity log for all services provided to residents in the community * Conduct any amenity services needed in the absence of a Home Valet, including pet walking, dry cleaning pickup/drop off, doorstep trash collection and package delivery * Ability to perform other duties as assigned by the District Manager You are a good fit if you have the following skills: * Must have a commitment to service excellence with a friendly and positive attitude * Must love dogs with an understanding and willingness to learn about their care * The ability to multi-task and handle various duties at one time * Time-management and problem-solving skills is essential * Maintain a professional appearance and friendly attitude toward residents and community staff * Must have excellent skills in Microsoft Office products * Able to keep up with the physical demands of being on your feet and walking for much of the day * Must be able to lift at least 25 pounds * Able to cope with inclement weather (rain, snow, cold, or heat wave, we walk through it all) * Must enjoy delighting all residents including pets and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Own an iPhone with IOS 9 or newer or Android 6 or newer and comfortable with downloading and using mobile apps * Must have a valid Driver's License with a clean driving record * Desire to be part of a fun and growing company Education & Experience Requirements * High school diploma or GED required * 5+ years of customer service experience, hospitality industry preferred * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Certification or degree in Hospitality Management is a plus We provide the following benefits to our part-time associates: * Tuition reimbursement * Referral bonus program * Associate discount programs * Associate and family assistance program * Rewards and recognition program #GB19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Part-Time Resident Experience Concierge
Valet Living Dallas, TX, USA
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? Do you want to be part of a fun and growing company? If so, this just might be the right opportunity for you! As a Resident Experience Concierge, you will work at the main entrance desk of our residential client communities and be the first to meet residents with a warm welcome first impression. Our ideal candidate will be able to provide excellent customer service and be effortlessly handle resident requests with the goal of providing a Standard-Setting resident experience. Pay: $15 Work Schedule: Must be willing to work a set schedule within our 24 hours / 7 days of operation & Must be flexible to work Weekends, Evenings, and Graveyard shifts. Location: Uptown Dallas (Luxury Apartment Community) Essential duties include: * Welcome customers upon entrance with a warm welcome * Act as point of reference for resident who need assistance, reservations and information attending to their needs and requirements * Understand resident's needs and provide them with personalized solutions and suggestions * Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations * Arrange events, excursions, and transportation upon requests from residents * Answer phone inquiries and handling requests as needed You are a good fit if you have the following education, experience, and skills: * High school diploma or GED required * 1-2 years of customer service experience in the hospitality industry * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Must have a commitment to service excellence with a friendly and positive attitude * The ability to multi-task and handle various duties at one time * Possess time-management and problem-solving skills with the ability to find appropriate resolutions for Resident complaints * Maintain a professional appearance and friendly attitude toward residents and community staff * Must enjoy delighting all residents and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Must have excellent skills in Microsoft Office products * Own an iPhone with IOS 9 or newer or Android 6 or newer * Must be able to lift at least 25 pounds * Must have a valid Driver's License with a clean driving record * Comfortable with downloading and using mobile apps * Able to keep up with the physical demands of being on your feet and walking for much of the day We provide the following benefits to our part-time associates: * Tuition reimbursement * Referral bonus program * Associate discount programs * Associate and family assistance program * Rewards and recognition program CB19 #GD19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Dec 02, 2019
Full time
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? Do you want to be part of a fun and growing company? If so, this just might be the right opportunity for you! As a Resident Experience Concierge, you will work at the main entrance desk of our residential client communities and be the first to meet residents with a warm welcome first impression. Our ideal candidate will be able to provide excellent customer service and be effortlessly handle resident requests with the goal of providing a Standard-Setting resident experience. Pay: $15 Work Schedule: Must be willing to work a set schedule within our 24 hours / 7 days of operation & Must be flexible to work Weekends, Evenings, and Graveyard shifts. Location: Uptown Dallas (Luxury Apartment Community) Essential duties include: * Welcome customers upon entrance with a warm welcome * Act as point of reference for resident who need assistance, reservations and information attending to their needs and requirements * Understand resident's needs and provide them with personalized solutions and suggestions * Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations * Arrange events, excursions, and transportation upon requests from residents * Answer phone inquiries and handling requests as needed You are a good fit if you have the following education, experience, and skills: * High school diploma or GED required * 1-2 years of customer service experience in the hospitality industry * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Must have a commitment to service excellence with a friendly and positive attitude * The ability to multi-task and handle various duties at one time * Possess time-management and problem-solving skills with the ability to find appropriate resolutions for Resident complaints * Maintain a professional appearance and friendly attitude toward residents and community staff * Must enjoy delighting all residents and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Must have excellent skills in Microsoft Office products * Own an iPhone with IOS 9 or newer or Android 6 or newer * Must be able to lift at least 25 pounds * Must have a valid Driver's License with a clean driving record * Comfortable with downloading and using mobile apps * Able to keep up with the physical demands of being on your feet and walking for much of the day We provide the following benefits to our part-time associates: * Tuition reimbursement * Referral bonus program * Associate discount programs * Associate and family assistance program * Rewards and recognition program CB19 #GD19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Full-Time Concierge
Valet Living Atlanta, GA, USA
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? If so, this just might be the right opportunity for you! We are seeking a Concierge to coordinate and provide amenity services to residents of our client communities. You will work directly with residents, community managers and home valets to coordinate service schedules and ensure that exemplary customer service is being provided. Amenity services includes pet walking, package delivery, doorstep garbage collection and dry-cleaning pickup and delivery. Pay: Up to $16 Hourly Work Schedule: Must be able to work a flexible schedule Monday-Saturday 8 AM- 6 PM Location: Chamblee Essential duties include: * Manage the community's concierge suite and welcome residents, prospective residents, vendors, community staff and contractors when they come in * Keep the concierge suite clean, organized, well stocked and inviting for resident interaction * Assist residents who come to the concierge suite to make a service request by entering that service request into the system * Manage and organize the delivery of resident packages by accepting packages, arranging the delivery of the package and notifying the resident * Assist residents with questions and requests related to their amenity services in person, through email and via phone * Assist in resident communication efforts * Maintain an atmosphere of warmth, personal interest and positivity * Respond to all emergency calls in a prompt and efficient manner in accordance with established procedures * Develop and manage schedules for amenity services provided by the Home Valets * Provide exemplary and timely customer service to residents, pets and community staff * Build relationships with client residents and community staff * Ensure we are following outlined protocol while providing amenity services to residents * Maintain a daily activity log for all services provided to residents in the community * Conduct any amenity services needed in the absence of a Home Valet, including pet walking, dry cleaning pickup/drop off, doorstep trash collection and package delivery * Ability to perform other duties as assigned by the District Manager You are a good fit if you have the following skills: * Must have a commitment to service excellence with a friendly and positive attitude * Must love dogs with an understanding and willingness to learn about their care * The ability to multi-task and handle various duties at one time * Time-management and problem-solving skills is essential * Maintain a professional appearance and friendly attitude toward residents and community staff * Must have excellent skills in Microsoft Office products * Able to keep up with the physical demands of being on your feet and walking for much of the day * Must be able to lift at least 25 pounds * Able to cope with inclement weather (rain, snow, cold, or heat wave, we walk through it all) * Must enjoy delighting all residents including pets and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Own an iPhone with IOS 9 or newer or Android 6 or newer and comfortable with downloading and using mobile apps * Must have a valid Driver's License with a clean driving record * Desire to be part of a fun and growing company Education & Experience Requirements * High school diploma or GED required * 5+ years of customer service experience, hospitality industry preferred * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Certification or degree in Hospitality Management is a plus We provide the following comprehensive, flexible benefits to our full-time associates and eligible family members. * Health coverage for you and your family through medical, dental, vision plans, and Pet insurance plan options * Tax advantages through healthcare savings and flexible spending accounts * Financial protection through disability, life, accidental death & dismemberment, and business travel insurance * 401k plan with a generous company matching contribution * Generous paid time off program in which benefits increase along with your tenure with the company * Support of continued education through tuition reimbursement * Associate and family assistance program * Associate discount programs * Referral bonus program * Rewards and recognition program #GD19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Dec 02, 2019
Full time
Grow as We Grow and Take Your Career to New Heights! Do you have a knack for providing top-level customer service? Do you go the extra mile to ensure satisfaction for clients and guests? If so, this just might be the right opportunity for you! We are seeking a Concierge to coordinate and provide amenity services to residents of our client communities. You will work directly with residents, community managers and home valets to coordinate service schedules and ensure that exemplary customer service is being provided. Amenity services includes pet walking, package delivery, doorstep garbage collection and dry-cleaning pickup and delivery. Pay: Up to $16 Hourly Work Schedule: Must be able to work a flexible schedule Monday-Saturday 8 AM- 6 PM Location: Chamblee Essential duties include: * Manage the community's concierge suite and welcome residents, prospective residents, vendors, community staff and contractors when they come in * Keep the concierge suite clean, organized, well stocked and inviting for resident interaction * Assist residents who come to the concierge suite to make a service request by entering that service request into the system * Manage and organize the delivery of resident packages by accepting packages, arranging the delivery of the package and notifying the resident * Assist residents with questions and requests related to their amenity services in person, through email and via phone * Assist in resident communication efforts * Maintain an atmosphere of warmth, personal interest and positivity * Respond to all emergency calls in a prompt and efficient manner in accordance with established procedures * Develop and manage schedules for amenity services provided by the Home Valets * Provide exemplary and timely customer service to residents, pets and community staff * Build relationships with client residents and community staff * Ensure we are following outlined protocol while providing amenity services to residents * Maintain a daily activity log for all services provided to residents in the community * Conduct any amenity services needed in the absence of a Home Valet, including pet walking, dry cleaning pickup/drop off, doorstep trash collection and package delivery * Ability to perform other duties as assigned by the District Manager You are a good fit if you have the following skills: * Must have a commitment to service excellence with a friendly and positive attitude * Must love dogs with an understanding and willingness to learn about their care * The ability to multi-task and handle various duties at one time * Time-management and problem-solving skills is essential * Maintain a professional appearance and friendly attitude toward residents and community staff * Must have excellent skills in Microsoft Office products * Able to keep up with the physical demands of being on your feet and walking for much of the day * Must be able to lift at least 25 pounds * Able to cope with inclement weather (rain, snow, cold, or heat wave, we walk through it all) * Must enjoy delighting all residents including pets and possess exemplary customer service skills * Must display excellent verbal and written communications skills * Attention to detail and quality * Ability to take direction, be reliable, work productively on one's own and adhere to a schedule * Own an iPhone with IOS 9 or newer or Android 6 or newer and comfortable with downloading and using mobile apps * Must have a valid Driver's License with a clean driving record * Desire to be part of a fun and growing company Education & Experience Requirements * High school diploma or GED required * 5+ years of customer service experience, hospitality industry preferred * Experience working as a concierge in a hotel or luxury condominium is a plus * Experience in the multifamily industry is a plus * Certification or degree in Hospitality Management is a plus We provide the following comprehensive, flexible benefits to our full-time associates and eligible family members. * Health coverage for you and your family through medical, dental, vision plans, and Pet insurance plan options * Tax advantages through healthcare savings and flexible spending accounts * Financial protection through disability, life, accidental death & dismemberment, and business travel insurance * 401k plan with a generous company matching contribution * Generous paid time off program in which benefits increase along with your tenure with the company * Support of continued education through tuition reimbursement * Associate and family assistance program * Associate discount programs * Referral bonus program * Rewards and recognition program #GD19 Valet Living, LLC is an industry leader - ahead of the national trend and the founder of five nights a week doorstep trash and recycling collection. Valet Living is a drug-free employer. All offers of employment will be contingent on successful background Check. Valet Living is an Equal Opportunity Employer.
Bell/Valet, Bell Captain, Concierge/Front Desk Agent
The Ritz-Carlton Club Aspen, CO 81611, USA
The Ritz-Carlton, Aspen Highlands, 75 Prospector Road, Aspen, CO 81611. We are seeking ladies and gentlemen to join our unrivaled team! Now Hiring: Bell/Valet ($500 Sign-On bonus for full-time) Bell Captain Concierge/Front Desk Agent Communications Agent (PBX) Cook Employee Dining Room Cook Housekeeping - All Positions Loss Prevention Officer Loss Prevention Manger Shuttle Driver ($500 Sign-On bonus full-time) Spa Director Steward Benefits: Discounted Bus Passes, Great Pay, Employee Meals, and much more Call with questions. Se Habla Espanol. Join the Ladies and Gentlemen of The Ritz-Carlton. The Art and Soul of Hospitality. As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as we not only meet, but also exceed our guests' expectations, you embody the legendary service that makes us a leading luxury brand. The Ritz-Carlton Hotel Company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Find your world! recblid 0r3fj7trfdv15lb3mf61vwuqme5t70
Dec 02, 2019
Full time
The Ritz-Carlton, Aspen Highlands, 75 Prospector Road, Aspen, CO 81611. We are seeking ladies and gentlemen to join our unrivaled team! Now Hiring: Bell/Valet ($500 Sign-On bonus for full-time) Bell Captain Concierge/Front Desk Agent Communications Agent (PBX) Cook Employee Dining Room Cook Housekeeping - All Positions Loss Prevention Officer Loss Prevention Manger Shuttle Driver ($500 Sign-On bonus full-time) Spa Director Steward Benefits: Discounted Bus Passes, Great Pay, Employee Meals, and much more Call with questions. Se Habla Espanol. Join the Ladies and Gentlemen of The Ritz-Carlton. The Art and Soul of Hospitality. As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as we not only meet, but also exceed our guests' expectations, you embody the legendary service that makes us a leading luxury brand. The Ritz-Carlton Hotel Company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Find your world! recblid 0r3fj7trfdv15lb3mf61vwuqme5t70
Pastry Cook III - The Little Nell - Winter 2019-20
Aspen Skiing Company Aspen, CO 81611, USA
The pinnacle of Aspen Skiing Company Hospitality, The Little Nell is a luxury resort with the city of Aspen at our front door and Aspen Mountain at our back door. We're proud of our Five-Star, Five-Diamond accreditation - the highest achievement hotels in North America can earn. From our kitchens to our cellars, with their 20,000 bottles of wine, to the concierges in our lobby and on our mountains, from family adventure to après-ski, guests have said that this hotel is, "the Aspen of Aspen." Position Summary Pastry Cook III will work in all areas of the pastry and bake shop environment and receive guidance from the Pastry Chef and management team. Knowledge and experience will be gained and advanced in areas such as knife skills; buffet and banquet service; In Room Dining service; ala carte service; menu planning; ice creams and sorbets; buffet and banquet service; bread baking; chocolate work; plate design and presentation and other aspects of the patisserie field. Shift hours and schedules will vary throughout the work week. Service Standards: • Eye contact should be made at a distance of no less than 10 feet from every guest. • A genuine smile should be offered at a distance of no less than 5 feet from every guest. • Employees should build rapport with guests during any conversation, if the guest responds to the initial statement with a conversational demeanor. • Guest last name is used effectively, but discreetly, as a signal of recognition as least once and not more than twice during any conversation with guests. • Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest's individual needs. Essential Functions of the Job: • Maintains dessert station mise en place according to Chef's specifications • Prepares all recipes under minimal supervision as required for daily service • Basic knowledge of pastry functions such as standard mixing procedures, baking time and temperatures, sanitation and proper handling of mise en place • Assist Pastry Chef, Banquet Chef and Restaurant Chef in plating • Plates desserts to order • Maintains station cleanliness during shift • Completes daily production list by shift end • Cleans station at shift end Additional Job Duties: • Make Manager aware of guests' comments and complaints • Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook • Report to shift on time • Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen Skiing Company • Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management • Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand Education, Experience & Skills: • High School diploma or equivalent • A minimum of one year experience as a pastry cook in a luxury hotel or fine dining environment is highly preferred • Culinary degree or equivalent preferred • Ability to read recipes and follow instructions Physical requirements of the position include: • Kneeling, bending, and standing for extended times • Ability to lift 50 pounds • Ability to work and handle occasional extreme heat or cold environment
Dec 08, 2019
Full time
The pinnacle of Aspen Skiing Company Hospitality, The Little Nell is a luxury resort with the city of Aspen at our front door and Aspen Mountain at our back door. We're proud of our Five-Star, Five-Diamond accreditation - the highest achievement hotels in North America can earn. From our kitchens to our cellars, with their 20,000 bottles of wine, to the concierges in our lobby and on our mountains, from family adventure to après-ski, guests have said that this hotel is, "the Aspen of Aspen." Position Summary Pastry Cook III will work in all areas of the pastry and bake shop environment and receive guidance from the Pastry Chef and management team. Knowledge and experience will be gained and advanced in areas such as knife skills; buffet and banquet service; In Room Dining service; ala carte service; menu planning; ice creams and sorbets; buffet and banquet service; bread baking; chocolate work; plate design and presentation and other aspects of the patisserie field. Shift hours and schedules will vary throughout the work week. Service Standards: • Eye contact should be made at a distance of no less than 10 feet from every guest. • A genuine smile should be offered at a distance of no less than 5 feet from every guest. • Employees should build rapport with guests during any conversation, if the guest responds to the initial statement with a conversational demeanor. • Guest last name is used effectively, but discreetly, as a signal of recognition as least once and not more than twice during any conversation with guests. • Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest's individual needs. Essential Functions of the Job: • Maintains dessert station mise en place according to Chef's specifications • Prepares all recipes under minimal supervision as required for daily service • Basic knowledge of pastry functions such as standard mixing procedures, baking time and temperatures, sanitation and proper handling of mise en place • Assist Pastry Chef, Banquet Chef and Restaurant Chef in plating • Plates desserts to order • Maintains station cleanliness during shift • Completes daily production list by shift end • Cleans station at shift end Additional Job Duties: • Make Manager aware of guests' comments and complaints • Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook • Report to shift on time • Comply with all policies and procedures for the Food and Beverage Department, The Little Nell, and Aspen Skiing Company • Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management • Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand Education, Experience & Skills: • High School diploma or equivalent • A minimum of one year experience as a pastry cook in a luxury hotel or fine dining environment is highly preferred • Culinary degree or equivalent preferred • Ability to read recipes and follow instructions Physical requirements of the position include: • Kneeling, bending, and standing for extended times • Ability to lift 50 pounds • Ability to work and handle occasional extreme heat or cold environment
Warehouse Porter - Comerica Park
Delaware North Detroit, MI, USA
Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At Comerica Park, we provide food and beverage concessions, casual dining, luxury suites catering, and retail for our partner, the MLB's Detroit Tigers. We are working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity POSITION SUMMARY Assists the Commissary Manager and Supervisors in maintaining inventory and delivering product orders to various outlets, in accordance with Company's Guest Path Universal Service Standards and applicable Operational Standards. ESSENTIAL FUNCTIONS: Delivers beverage, liquor and other products throughout the facility, in an efficient and timely manner. Stocks product in work locations, commissary; ensures that inventory levels of supplies are maintained Reports all needed commissary repairs to the supervisor. Keeps work area and equipment neat and clean. Performs other duties as assigned. EDUCATION & EXPERIENCE: Some Warehousing/Transporting experience required KNOWLEDGE, SKILLS & ABILITIES: Must be pleasant, courteous with ability to adhere to the Company's Guest Path Universal Service Standards Ability to work in a fast paced environment. Ability to work cooperatively with others Ability to read and interpret delivery forms and purchase orders Basic math skills for counting inventory Ability to follow job procedures and supervisor instructions PHYSICAL REQUIREMENTS: Ability to lift/move/maneuver up to 165 lbs. Ability to pull heavy carts of stock throughout facility Frequent standing, walking, bending, stooping, lifting and reaching, during entire length of shift ENVIRONMENTAL WORKING CONDITIONS: Warehouse environment, noise level may be moderate to high Exposed to outdoors and variable temperatures, including extreme hot and cold depending on the season Exposed to fumes from delivery trucks and other equipment Pay Rate: $11.80 Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Dec 01, 2019
Full time
Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At Comerica Park, we provide food and beverage concessions, casual dining, luxury suites catering, and retail for our partner, the MLB's Detroit Tigers. We are working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity POSITION SUMMARY Assists the Commissary Manager and Supervisors in maintaining inventory and delivering product orders to various outlets, in accordance with Company's Guest Path Universal Service Standards and applicable Operational Standards. ESSENTIAL FUNCTIONS: Delivers beverage, liquor and other products throughout the facility, in an efficient and timely manner. Stocks product in work locations, commissary; ensures that inventory levels of supplies are maintained Reports all needed commissary repairs to the supervisor. Keeps work area and equipment neat and clean. Performs other duties as assigned. EDUCATION & EXPERIENCE: Some Warehousing/Transporting experience required KNOWLEDGE, SKILLS & ABILITIES: Must be pleasant, courteous with ability to adhere to the Company's Guest Path Universal Service Standards Ability to work in a fast paced environment. Ability to work cooperatively with others Ability to read and interpret delivery forms and purchase orders Basic math skills for counting inventory Ability to follow job procedures and supervisor instructions PHYSICAL REQUIREMENTS: Ability to lift/move/maneuver up to 165 lbs. Ability to pull heavy carts of stock throughout facility Frequent standing, walking, bending, stooping, lifting and reaching, during entire length of shift ENVIRONMENTAL WORKING CONDITIONS: Warehouse environment, noise level may be moderate to high Exposed to outdoors and variable temperatures, including extreme hot and cold depending on the season Exposed to fumes from delivery trucks and other equipment Pay Rate: $11.80 Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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