Job Summary: WHO ARE WE? Live Nation Entertainment is the world†s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation†s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it†s no wonder we are certified as a Great Place to Work organization and one of People Magazine†s “50 Companies that Care†. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Hollywood Palladium is seeking a VIP Host to drive a premium hospitality experience. WHAT THIS ROLE WILL DO Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas Assisting guests regarding the timing of the supporting acts and headliner acts Providing assistance to all positions and communicating effectively with others to enhance guest experience Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests Constant observation of lounge area, upholding the ambiance of the lounge or seating section Exhibiting articulate vocabulary with the ability to adapt and socialize with audience Presenting exemplary and professional appearance Anticipating guests†needs and providing superior service WHAT THIS PERSON WILL BRING High School Diploma or equivalent Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to diffuse possibly volatile situations with tact and diplomacy Must have a flexible schedule EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It†s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. The expected compensation for this position in California is: $15.50 USD - $16.78 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate†s education, training, and experience, as well as the position†s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee†s salary history will not be used in compensation decisions. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine†s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones†music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Sep 27, 2023
Full time
Job Summary: WHO ARE WE? Live Nation Entertainment is the world†s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation†s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it†s no wonder we are certified as a Great Place to Work organization and one of People Magazine†s “50 Companies that Care†. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Hollywood Palladium is seeking a VIP Host to drive a premium hospitality experience. WHAT THIS ROLE WILL DO Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas Assisting guests regarding the timing of the supporting acts and headliner acts Providing assistance to all positions and communicating effectively with others to enhance guest experience Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests Constant observation of lounge area, upholding the ambiance of the lounge or seating section Exhibiting articulate vocabulary with the ability to adapt and socialize with audience Presenting exemplary and professional appearance Anticipating guests†needs and providing superior service WHAT THIS PERSON WILL BRING High School Diploma or equivalent Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to diffuse possibly volatile situations with tact and diplomacy Must have a flexible schedule EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It†s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. The expected compensation for this position in California is: $15.50 USD - $16.78 Hourly Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate†s education, training, and experience, as well as the position†s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee†s salary history will not be used in compensation decisions. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine†s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones†music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Job Summary: WHO ARE WE? Live Nation Entertainment is the world†s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation†s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it†s no wonder we are certified as a Great Place to Work organization and one of People Magazine†s “50 Companies that Care†. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB US Concerts is seeking a VIP Host to drive a premium hospitality experience at Lakewood Amphitheatre in Atlanta. WHAT THIS ROLE WILL DO Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas Assisting guests regarding the timing of the supporting acts and headliner acts Providing assistance to all positions and communicating effectively with others to enhance guest experience Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests Constant observation of lounge area, upholding the ambiance of the lounge or seating section Exhibiting articulate vocabulary with the ability to adapt and socialize with audience Presenting exemplary and professional appearance Anticipating guests†needs and providing superior service WHAT THIS PERSON WILL BRING High School Diploma or equivalent Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to diffuse possibly volatile situations with tact and diplomacy Must have a flexible schedule EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It†s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate†s education, training, and experience, as well as the position†s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee†s salary history will not be used in compensation decisions. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine†s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones†music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Sep 27, 2023
Full time
Job Summary: WHO ARE WE? Live Nation Entertainment is the world†s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation†s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it†s no wonder we are certified as a Great Place to Work organization and one of People Magazine†s “50 Companies that Care†. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB US Concerts is seeking a VIP Host to drive a premium hospitality experience at Lakewood Amphitheatre in Atlanta. WHAT THIS ROLE WILL DO Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas Assisting guests regarding the timing of the supporting acts and headliner acts Providing assistance to all positions and communicating effectively with others to enhance guest experience Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests Constant observation of lounge area, upholding the ambiance of the lounge or seating section Exhibiting articulate vocabulary with the ability to adapt and socialize with audience Presenting exemplary and professional appearance Anticipating guests†needs and providing superior service WHAT THIS PERSON WILL BRING High School Diploma or equivalent Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to diffuse possibly volatile situations with tact and diplomacy Must have a flexible schedule EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It†s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate†s education, training, and experience, as well as the position†s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee†s salary history will not be used in compensation decisions. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine†s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and (stipend to cultivate your little ones†music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.
Job Details Job Location : White Sands Hotel - Honolulu, HI Salary Range : $18.00 - $18.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journeyinviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of OLS Hotels and Resorts standards and profit maximization SCOPE OF WORK + TEAM - Reports to Food & Beverage Venue Manager and Hotel Manager - Supports the Food & Beverage team in guest services RESPONSIBILITIES - Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards. - Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. - Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures. - Complete liquor requisitions and supply lists. - Know and comply with state liquor laws. - Ensure established pars are maintained. - Perform all side work duties according to side work schedules. - Attend to bar and tables, take orders and deliver in a timely manner - Bus tables and set in a timely manner - Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently. - Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation. - Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner. - Ensure the bar, lounge, lobby and event areas are kept clean and tidy. - Be familiar with the computer POS system. - Carry out cashiering functions by closing checks and servicing the guest. - Follow all state liquor laws and assigned training is required. - Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management. - ServSafe and ABC online training required for the role - Stock and clean glassware. - Check soda tanks to ensure that they are full and secured properly to the bar. - Prepare all garnishes. - Prepare juices and syrups for bar service - Change kegs and soda bibs - Assist in cleaning of tables and all lounge area as needed. - Ensure overall guest satisfaction. - Deliver food to guests. - Knowledge of both food and drink menu to offer guests suggestions and upsell - Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests - Follow hotel handbook protocols - Perform special projects and other responsibilities as assigned.
Sep 21, 2023
Full time
Job Details Job Location : White Sands Hotel - Honolulu, HI Salary Range : $18.00 - $18.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journeyinviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of OLS Hotels and Resorts standards and profit maximization SCOPE OF WORK + TEAM - Reports to Food & Beverage Venue Manager and Hotel Manager - Supports the Food & Beverage team in guest services RESPONSIBILITIES - Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards. - Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. - Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures. - Complete liquor requisitions and supply lists. - Know and comply with state liquor laws. - Ensure established pars are maintained. - Perform all side work duties according to side work schedules. - Attend to bar and tables, take orders and deliver in a timely manner - Bus tables and set in a timely manner - Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently. - Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation. - Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner. - Ensure the bar, lounge, lobby and event areas are kept clean and tidy. - Be familiar with the computer POS system. - Carry out cashiering functions by closing checks and servicing the guest. - Follow all state liquor laws and assigned training is required. - Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management. - ServSafe and ABC online training required for the role - Stock and clean glassware. - Check soda tanks to ensure that they are full and secured properly to the bar. - Prepare all garnishes. - Prepare juices and syrups for bar service - Change kegs and soda bibs - Assist in cleaning of tables and all lounge area as needed. - Ensure overall guest satisfaction. - Deliver food to guests. - Knowledge of both food and drink menu to offer guests suggestions and upsell - Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests - Follow hotel handbook protocols - Perform special projects and other responsibilities as assigned.
Sandcastle Oceanfront Resort North at the Pavilion
Myrtle Beach, South Carolina
Job Details Job Location : Sandcastle Oceanfront Resort North at the Pavilion - Myrtle Beach, SC Salary Range : $10.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journeyinviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of OLS Hotels and Resorts standards and profit maximization SCOPE OF WORK + TEAM - Reports to Food & Beverage Venue Manager and Hotel Manager - Supports the Food & Beverage team in guest services RESPONSIBILITIES - Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards. - Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. - Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures. - Complete liquor requisitions and supply lists. - Know and comply with state liquor laws. - Ensure established pars are maintained. - Perform all side work duties according to side work schedules. - Attend to bar and tables, take orders and deliver in a timely manner - Bus tables and set in a timely manner - Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently. - Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation. - Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner. - Ensure the bar, lounge, lobby and event areas are kept clean and tidy. - Be familiar with the computer POS system. - Carry out cashiering functions by closing checks and servicing the guest. - Follow all state liquor laws and assigned training is required. - Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management. - ServSafe and ABC online training required for the role - Stock and clean glassware. - Check soda tanks to ensure that they are full and secured properly to the bar. - Prepare all garnishes. - Prepare juices and syrups for bar service - Change kegs and soda bibs - Assist in cleaning of tables and all lounge area as needed. - Ensure overall guest satisfaction. - Deliver food to guests. - Knowledge of both food and drink menu to offer guests suggestions and upsell - Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests - Follow hotel handbook protocols - Perform special projects and other responsibilities as assigned.
Sep 20, 2023
Full time
Job Details Job Location : Sandcastle Oceanfront Resort North at the Pavilion - Myrtle Beach, SC Salary Range : $10.00 Hourly Description About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journeyinviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue. Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future. Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. Primary mission: Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of OLS Hotels and Resorts standards and profit maximization SCOPE OF WORK + TEAM - Reports to Food & Beverage Venue Manager and Hotel Manager - Supports the Food & Beverage team in guest services RESPONSIBILITIES - Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards. - Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. - Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures. - Complete liquor requisitions and supply lists. - Know and comply with state liquor laws. - Ensure established pars are maintained. - Perform all side work duties according to side work schedules. - Attend to bar and tables, take orders and deliver in a timely manner - Bus tables and set in a timely manner - Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently. - Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation. - Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner. - Ensure the bar, lounge, lobby and event areas are kept clean and tidy. - Be familiar with the computer POS system. - Carry out cashiering functions by closing checks and servicing the guest. - Follow all state liquor laws and assigned training is required. - Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management. - ServSafe and ABC online training required for the role - Stock and clean glassware. - Check soda tanks to ensure that they are full and secured properly to the bar. - Prepare all garnishes. - Prepare juices and syrups for bar service - Change kegs and soda bibs - Assist in cleaning of tables and all lounge area as needed. - Ensure overall guest satisfaction. - Deliver food to guests. - Knowledge of both food and drink menu to offer guests suggestions and upsell - Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests - Follow hotel handbook protocols - Perform special projects and other responsibilities as assigned.
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB The VIP Concierge plays in integral role in creating memorable experiences that will last a lifetime for our VIP Members. The VIP Concierge will bring their personal passion for music, live events and the culinary arts to provide first-class service. WHAT THIS ROLE WILL DO Fielding incoming telephone calls for Foundation Sales department Maintain departmental files Update and maintain membership database Generate membership reports Membership mailings Accurately and expeditiously coordinate all ticket and dinner reservation requests Offer additional concierge services to members whenever possible, i.e., reservations at hotels, other venues or show tickets at other venues Assist in coordinating Member events including off-site Member events Assist in Member communications including invites and newsletters Assist in coordinating 25 person or less Member reservations in lounge or dining room Confirm Member seat plotting with VIP liaison for each show / package member tickets Giving proper recognition to Live Nation Executives and VIP's to instill appreciation for their patronage Serving as a resource of information regarding Member's experience within both the lounges and music areas Send Day of Show communications to ticket holding Members regarding the timing of the supporting acts and headliner acts and arrival pertinent arrival instructions Providing assistance and communicating effectively with other departments to enhance guest experience Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests Exhibiting articulate vocabulary with the ability to adapt and socialize with audience Presenting exemplary and professional appearance Anticipating guests' needs and providing superior service WHAT THIS PERSON WILL BRING High School Diploma or equivalent Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to diffuse possibly volatile situations with tact and diplomacy Must have a flexible schedule EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees . click apply for full job details
Sep 05, 2023
Full time
Job Summary: WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit . Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB The VIP Concierge plays in integral role in creating memorable experiences that will last a lifetime for our VIP Members. The VIP Concierge will bring their personal passion for music, live events and the culinary arts to provide first-class service. WHAT THIS ROLE WILL DO Fielding incoming telephone calls for Foundation Sales department Maintain departmental files Update and maintain membership database Generate membership reports Membership mailings Accurately and expeditiously coordinate all ticket and dinner reservation requests Offer additional concierge services to members whenever possible, i.e., reservations at hotels, other venues or show tickets at other venues Assist in coordinating Member events including off-site Member events Assist in Member communications including invites and newsletters Assist in coordinating 25 person or less Member reservations in lounge or dining room Confirm Member seat plotting with VIP liaison for each show / package member tickets Giving proper recognition to Live Nation Executives and VIP's to instill appreciation for their patronage Serving as a resource of information regarding Member's experience within both the lounges and music areas Send Day of Show communications to ticket holding Members regarding the timing of the supporting acts and headliner acts and arrival pertinent arrival instructions Providing assistance and communicating effectively with other departments to enhance guest experience Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests Exhibiting articulate vocabulary with the ability to adapt and socialize with audience Presenting exemplary and professional appearance Anticipating guests' needs and providing superior service WHAT THIS PERSON WILL BRING High School Diploma or equivalent Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills Ability to diffuse possibly volatile situations with tact and diplomacy Must have a flexible schedule EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions. About Us Recognized three years in a row by Great Place to Work and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations. We recognize that our most important assets are our employees . click apply for full job details
