Pursuit Collection Seward, Alaska
Feb 19, 2024Full time
What perks can you expect?: / Competitive perks & wages / Referral and end-of-season bonus available / FREE staff housing / Access to iconic National Park experiences / Fun staff events and parties / Free access to cool attractions and experiences / Training to help your career grow What will be your daily pursuit?: Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other. What is the compensation for this role?: $13.00 per hour What will you do in this job?: Provide beverage and meal service in a professional, safe and pleasant manner. Deliver excellent customer service, meeting the guests' needs while following the guidelines of the establishment. Attend to multiple tasks in preparing facilities for daily operations. Main duties include guest interaction, bartending for Kenai Fjords Wilderness Lodge and Day Lodge guests. Create specialty craft cocktail menus and assist with selection and ordering of alcohol. Maintaining cleanliness of dining room, lounge and bar area. Responsible for training servers on how to properly create craft cocktails. This position will occasionally help with serving duties and island special events as needed. Provide excellent customer service to guests and other team members Make sound judgments and anticipate issues and opportunities Handle comments, complaints and concern, with a high level of efficiency and in the best interest of the guest Work closely with all other departments to ensure overall guest satisfaction Be knowledgeable of daily functions or activities occurring at the Lodge and in area to answer guests' questions Familiarize guests with local activities and lodge services including safety procedures Follow proper pouring guidelines Take daily/weekly inventory of all alcohol Prepare wood burning fires in lounge and dinning room as needed Prepare wood burning sauna as requested by guests Prepare firepit as requested by guests Ensure Day Lodge bar area is clean, stocked and is service ready for large groups, twice daily Keep work areas clean, neat, and organized Attend staff meetings and safety meetings Inform Supervisor of any additional needs to carry out duties Ensure proper glassware is clean, shined and ready for service Report any safety issues immediately to Supervisor Conduct food and beverage service including setting and preparing the wilderness lodge dining room, setting and cleaning the lounge and bar area Participate in island cleaning routines to include cleaning guest cabins, clearing tables, washing dishes, tending to trash, sweeping, washing windows and cleaning restrooms as needed Participate in the provisioning of the island to include loading/unloading supply vessels and conducting inventories Arrive to work on time, ready to work, dressed in clean uniform, with a neat and clean appearance Participate in emergency response activities including firefighting, emergency medical activities (within an employee's training limitations) and other incidents Other duties as assigned What skills and experience do you need for this job?: Minimum 21 years of age Ability to train Knowledge of presenting and delivering wine professionally Knowledge of proper food handling and preparation standards as prescribed by Alaska's DEC Able to live in close quarters with others in a remote wilderness setting Able to communicate and work with other employees and assist the guests on the island Must be able to see, hear, and verbally communicate with regular frequency Must be able to maintain balance on uneven surfaces and ladders, and to negotiate stairs with regular frequency Must be able to work in a food preparation environment with applicable chemicals and materials Must be able to walk, sit, and stand on hard surfaces for extended periods of time Must be able to kneel, crawl, bend and twist at waist on an occasional basis Must be able to reach at, above and below shoulder height with regular frequency Must be able to push, pull, carry and lift objects weighing up to 50 pounds on a regular basis, and greater weights on an occasional basis CPR and First Aid Certification Training for Alcohol Professionals, TAPS Alaska Food Handlers Card What will your work environment be like?: We wake up every day to greet glaciers, mountain peaks and pristine lakes. At Pursuit, we live the dream. We're united by an intrinsic love of exploring that can't be confined by physical borders. Together, Pursuit team members and guests create inspiring memories they will share with their friends and families for years to come. It's all about sharing our amazing destinations. Closing: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at . We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.