Southernmost Beach Resort
Key West, Florida
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Located in historic Old Town, Southernmost Beach Resort expands over 6 acres on a serene part of the island with Atlantic Ocean front views, gorgeous Key West architecture, and all the amenities you desire in a beach resort. Just a short walk or bike ride from Key West's boutique shops, art galleries, eclectic restaurants, and non-stop nightlife, the resort spans over two city blocks and offers guest rooms that are located within easy reach of both the beach and world-famous Duval Street. Employment Status Full-Time Overview The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities -Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. -Have a thorough knowledge of menus and current specials in applicable outlets. -Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. -Pre-bus all tables removing soiled dishes after each course. -Be familiar with the operation of the P.O.S system. -Perform cashiering functions by closing checks and preparing end of shift paperwork. -Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. -Ensure that tables and side stands are kept stocked, tidy and clean. -Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade). -Breakdown trays of soiled dishes and linen in the dishroom according to established standards. -Consistently upsell food, beverage and promotional items to guests. -Receive and deliver food and beverage orders and collect payment. -Ensure overall guest satisfaction.
No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances. Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door. We're growing, with more than 400 locations across 28 states, and Canada. So we're always looking for people who demonstrate what we call the 4G's: Grit, Growth, Generosity, and Gratitude. You'll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it. Summary As a MOD Pizza Squad member, you directly contribute to the success of the MOD community by presenting the MOD Pizza experience to all individuals who choose to visit our stores. At MOD, we are protectors of providing people with Super-Fast service, a memorable experience, outstanding Pizzas and Salads, and a cool environment. Key Responsibilities We Engage & Inspire We have GRIT, GENEROSITY, GRATITUDE & GROWTH Connect with your GM and your fellow squad! Be Passionate about the vision and be instilled with confidence Share your knowledge with others to encourage and champion operational success Celebrate store success with one another We deliver an excellent customer experience Get to know your customers and build community relationships Set the example of what an excellent, memorable customer experience looks like Ensure the fundamentals of hospitality (Friendly, Diligent, Speed & Accuracy) are consistently executed when you work Ensure you are professional during fast paced times Enforce all food safety prep standards and storage procedures as they are written Deliver safe (food safety checks), crave-able, accurate, and consistent quality food to our customers Performance counts at MOD Perform at an elevated level. We work closely together to curate a MOD experience for our MOD Squad and our customers. Use the tools provided to ensure the store looks and feels great Basic Qualifications Have a real passion for people Reliable transportation Consistent attendance and punctuality You are at least 16 years old Preferred Qualifications Food/service industry experience Cash-handling skills Problem-solving abilities Physical Requirements As a member of our Squad, you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required. Working Conditions High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative) May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer Will work near moving or mechanical parts Varying schedule to include evenings, holidays and extended hours as business dictates Must be authorized to work in the United States Want to help us spread MODness ? Apply today! MOD welcomes people from all backgrounds and walks of life, and it's reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization. Key words: restaurant, cook, line cook, dishwasher, cashier, register, customer service, fast food, busser, server, waitress, waiter, pizza, entry level, kitchen, prep PERKS Free meal each shift (50% off when dining with guests - off shift) Access to employee support & development Awesome MOD swag: t-shirts, bandanas, stickers, etc. COMMUNITY Giving back is part of the MOD culture. Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area. Bridge Fund We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs. Nearest Major Market: San Francisco Nearest Secondary Market: Oakland Job Segment: Food Service, Kitchen, Line Cook, Hospitality, Entry Level