Marriott International, Inc
Kissimmee, Florida
Additional Information Seasonal Christmas at Gaylord Palms, Restaurant Server Assistant, Pay: $10.00 per hour plus gratuities. Job Number Job Category Food and Beverage & Culinary Location Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information Seasonal Christmas at Gaylord Palms, Restaurant Server Assistant, Pay: $10.00 per hour plus gratuities. Job Number Job Category Food and Beverage & Culinary Location Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, Florida, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Troon Golf
Kissimmee, Florida
The Food & Beverage Supervisor (F&B Supervisor) is a key member of the management team and is responsible for the oversight of food and beverage operations at the property. This includes the hiring, training and supervising of all related F&B service and food production staff. The F&B Supervisor will apply all of their experience and knowledge to assuring that the wants and needs of guests are consistently met and/or exceeded. Qualifications, Knowledge and Skill Requirements: 1-3 years of related experience in F&B management Must have strong sales orientation. Proficient in the use of Microsoft Word, Excel, and Outlook Knowledge of pertinent health regulations and liquor laws Experienced with computerized point of sale systems. Must have food and beverage/ a la carte and banquet experience. Must have strong business aptitude. Must have strong service orientation. Must possess excellent written and verbal communication skills. Must be highly organized, efficient and detail oriented. Must have exceptional interpersonal skills. Responsibilities: Daily management of the food and beverage department Assumes 100% responsibility for quality of products served. Direct and assist with set-up, preparation and execution of banquets, parties and special events. Work closely with the Troon's Marketing Team Members to develop and implement creative strategies to increase revenues. Assist the General Manager in hiring, supervising, scheduling and developing bartenders, cooks, and beverage cart attendants. Provide daily oversight of F&B accounting procedures. Maintain cost controls and conduct monthly inventory. Follow the PO buying process for food and beverage ordering. Train front line staff on quality assurance and appropriate guest service Perform daily walk-throughs to ensure full compliance with the Department of Health regulations. Comply with applicable health, alcoholic beverage, fire and other local/state laws. Follow correct closing procedures and appropriate cash handling practices. Prepares food and tends bar as needed. Ensures that high standards of sanitation and cleanliness are maintained throughout the kitchen and bar at all times. Produce, supervise and organize the production of food for all operations including corporate cafes and Day Care, corporate catering events, all 3rd party catering events and the food service business at the area Cycling Center Standard exposure to chemicals, noise Ensure timely delivery of food items (4-6 minutes for lunch appetizer Maintain kitchen equipment to health code and safety regulations and in-house standards (fryers cleanedlmaintainedlfiltered regular basis, hoods cleaned) Oversees, supervises, and coordinates the activities of the kitchen staff which may include cooks, wait staff, dishwashers Promotes teamwork and associate morale May spend up to 20% to 40% of the time filling in for other nonexempt employees who are absent, in training Assists in trouble shooting equipment failures and notifies GM so proper work order is entered Communicate daily with staff for special needs, outages, projects Prepares food for guest and employees by following cooking procedures Perform other duties as assigned by manager.
The Food & Beverage Supervisor (F&B Supervisor) is a key member of the management team and is responsible for the oversight of food and beverage operations at the property. This includes the hiring, training and supervising of all related F&B service and food production staff. The F&B Supervisor will apply all of their experience and knowledge to assuring that the wants and needs of guests are consistently met and/or exceeded. Qualifications, Knowledge and Skill Requirements: 1-3 years of related experience in F&B management Must have strong sales orientation. Proficient in the use of Microsoft Word, Excel, and Outlook Knowledge of pertinent health regulations and liquor laws Experienced with computerized point of sale systems. Must have food and beverage/ a la carte and banquet experience. Must have strong business aptitude. Must have strong service orientation. Must possess excellent written and verbal communication skills. Must be highly organized, efficient and detail oriented. Must have exceptional interpersonal skills. Responsibilities: Daily management of the food and beverage department Assumes 100% responsibility for quality of products served. Direct and assist with set-up, preparation and execution of banquets, parties and special events. Work closely with the Troon's Marketing Team Members to develop and implement creative strategies to increase revenues. Assist the General Manager in hiring, supervising, scheduling and developing bartenders, cooks, and beverage cart attendants. Provide daily oversight of F&B accounting procedures. Maintain cost controls and conduct monthly inventory. Follow the PO buying process for food and beverage ordering. Train front line staff on quality assurance and appropriate guest service Perform daily walk-throughs to ensure full compliance with the Department of Health regulations. Comply with applicable health, alcoholic beverage, fire and other local/state laws. Follow correct closing procedures and appropriate cash handling practices. Prepares food and tends bar as needed. Ensures that high standards of sanitation and cleanliness are maintained throughout the kitchen and bar at all times. Produce, supervise and organize the production of food for all operations including corporate cafes and Day Care, corporate catering events, all 3rd party catering events and the food service business at the area Cycling Center Standard exposure to chemicals, noise Ensure timely delivery of food items (4-6 minutes for lunch appetizer Maintain kitchen equipment to health code and safety regulations and in-house standards (fryers cleanedlmaintainedlfiltered regular basis, hoods cleaned) Oversees, supervises, and coordinates the activities of the kitchen staff which may include cooks, wait staff, dishwashers Promotes teamwork and associate morale May spend up to 20% to 40% of the time filling in for other nonexempt employees who are absent, in training Assists in trouble shooting equipment failures and notifies GM so proper work order is entered Communicate daily with staff for special needs, outages, projects Prepares food for guest and employees by following cooking procedures Perform other duties as assigned by manager.
