The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $52K-$62K annually Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 09, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As a Torchy's Kitchen Manager, you will be responsible for all Back of the House (BOH) operations, including maintaining a safe and impressively clean kitchen, and instilling a culture of "If it's not great we don't serve it! We are looking for someone who is passionate about scratch-made food ! This individual is results-oriented and is self-motivated, with a passion for developing others. What you'll be doing: Managing food costs, placing orders, updating pricing, and completing inventories Selecting, interviewing, and hiring all BOH Team Members to ensure proper staffing levels are met Creating the BOH Team Member schedules to hit labor targets that properly support sales projections Verifying that BOH Team Members follow all recipes, properly weigh prepped items, record production numbers for items, and portion servings correctly Utilizing Mystery Shop and the Damn Good Restaurant Assessment results to develop action plans to provide over the top operations and food quality Communicating the "why's and how's" to Team Members when giving them direction Motivating and leading all Team Members in a way that supports our Torchy's Values Running Damn Good shifts and supporting the daily operation of the store Partnering with the Learning & Development team to ensure all BOH Team Members are properly trained and certified QUE-SO here's what you'll need: 3+ years of kitchen management experience Required state alcohol-server and Manager ServSafe Certification s High-level understanding of training and development concepts Ability to foster teamwork Leadership skills Oral and written communication skills Excellent with time management Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $52K-$62K annually Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations throughout Washington, DC, Maryland, and Virginia and new shops in Denver, Colorado on the way. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. We're hiring an Assistant General Manager The Assistant General Manager oversees kitchen operations, front of house service, the continued development and growth of your team, and the overall profitability of your shop. The AGM is always guest-, food-, and team-focused, while being a quick thinker, a problem-solver, a skilled communicator, and a motivator. As an AGM, you will work directly with the General Manager and kitchen supervisors to ensure important responsibilities are completed and all team members are held accountable for their performance and product output through our CYM Values ("VIBES"). You will lead all team members and keep the shops buzzing - having fun while creating an incredible dining experience for our guests. The AGM is responsible for overseeing all aspects of operations at their location during their shifts, and is the acting manager when the General Manager is not present. The AGM works directly with the General Manager to ensure daily tasks are completed and team members are fully prepared for their shifts. This role will lay the groundwork for a future General Manager. You will lead our FOH team and keep the shops buzzing - having fun while creating a great dining experience for guests. A day in the life of an AGM at CYM: Oversee daily operations of your restaurant from preparing the shop to open, executing service, to closing; all at the highest level Proactively solving any problems that arise and always taking initiative to keep the restaurant running at its best, most efficient capacity Manage and lead FOH and kitchen supervisors (if applicable) and team members to ensure the best service is provided to our guests with CYM VIBES in mind Work with fellow your General Manager and other leads to create a positive, efficient work environment for the whole team Supporting Call Your Mother's high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools Assist in managing maintenance and upkeep of all equipment and the shop's surroundings trash pick ups, linens, deep cleaning and/or storage organization Continued focus on all food safety standards and commitment to shop safety Assist in overseeing food and beverage management, including inventory, ordering, and budget with regard to food, beverage and labor goals Assist with recruiting, hiring, training, and conducting performance evaluation of team members Assist with scheduling so that each shift and position is covered at its best ability. If there is an issue (call-outs, emergency), the AGM would have left the team with the resources need to complete the shift to the highest CYM standard the manager is on-call to solve it in the best interest of the shop Working in the shop 5 days a week (at least one of which is a Saturday or a Sunday) As a CYM team member, you'll make an impact by: Creating extraordinary moments for guests Contributing to our business with your ideas and feedback Supporting and lifting up our communities and neighborhoods Mentoring and developing your staff Being yourself and making genuine relationships with other team members and guests You'll be a great addition to the CYM team if you: Have 1-2 years experience in a restaurant management role Have a basic understanding of: P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards Have ServeSafe Manager's Food Safety Certification Can coordinate multiple tasks such as food and labor cost while maintaining required standards of operation in daily shop activities Are hospitality-oriented and hold a passion for the guest experience Believe in a hands-on managing style and be willing to lead by example Take initiative, you're proactive, and can think of the big picture Have high-energy, positive can-do attitude that thrives in fast-paced environment Treat others with kindness and respect Are a team player and always willing to help others Work calmly and effectively under pressure; seek to solve problems Communicate clearly and efficiently; Proven coaching and leadership skills for a diverse staff Can work flexible shifts and schedules, inclusive of weekends and holidays. Spanish speaking and writing skills required You'll love working at CYM because: Competitive base salary: $55,000 and a 10% bonus opportunity We have a friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to grow For full-time staff (30+ hours): a benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leave Other staff benefits include, free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team building activities, and more We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. Powered by JazzHR
Dec 09, 2023
Full time
At Call Your Mother we believe that great food is made even better with amazing service and having fun together. CYM is a neighborhood bagel shop and deli with locations throughout Washington, DC, Maryland, and Virginia and new shops in Denver, Colorado on the way. We're looking for new team members with positive attitudes and an eagerness to learn who are as excited about good food & GOOD VIBES. We're hiring an Assistant General Manager The Assistant General Manager oversees kitchen operations, front of house service, the continued development and growth of your team, and the overall profitability of your shop. The AGM is always guest-, food-, and team-focused, while being a quick thinker, a problem-solver, a skilled communicator, and a motivator. As an AGM, you will work directly with the General Manager and kitchen supervisors to ensure important responsibilities are completed and all team members are held accountable for their performance and product output through our CYM Values ("VIBES"). You will lead all team members and keep the shops buzzing - having fun while creating an incredible dining experience for our guests. The AGM is responsible for overseeing all aspects of operations at their location during their shifts, and is the acting manager when the General Manager is not present. The AGM works directly with the General Manager to ensure daily tasks are completed and team members are fully prepared for their shifts. This role will lay the groundwork for a future General Manager. You will lead our FOH team and keep the shops buzzing - having fun while creating a great dining experience for guests. A day in the life of an AGM at CYM: Oversee daily operations of your restaurant from preparing the shop to open, executing service, to closing; all at the highest level Proactively solving any problems that arise and always taking initiative to keep the restaurant running at its best, most efficient capacity Manage and lead FOH and kitchen supervisors (if applicable) and team members to ensure the best service is provided to our guests with CYM VIBES in mind Work with fellow your General Manager and other leads to create a positive, efficient work environment for the whole team Supporting Call Your Mother's high operational standards by continuing to hold yourself and your team members to the provided checklists, recipe specs, and other standardized tools Assist in managing maintenance and upkeep of all equipment and the shop's surroundings trash pick ups, linens, deep cleaning and/or storage organization Continued focus on all food safety standards and commitment to shop safety Assist in overseeing food and beverage management, including inventory, ordering, and budget with regard to food, beverage and labor goals Assist with recruiting, hiring, training, and conducting performance evaluation of team members Assist with scheduling so that each shift and position is covered at its best ability. If there is an issue (call-outs, emergency), the AGM would have left the team with the resources need to complete the shift to the highest CYM standard the manager is on-call to solve it in the best interest of the shop Working in the shop 5 days a week (at least one of which is a Saturday or a Sunday) As a CYM team member, you'll make an impact by: Creating extraordinary moments for guests Contributing to our business with your ideas and feedback Supporting and lifting up our communities and neighborhoods Mentoring and developing your staff Being yourself and making genuine relationships with other team members and guests You'll be a great addition to the CYM team if you: Have 1-2 years experience in a restaurant management role Have a basic understanding of: P&L, COGS, decision making, process improvement, labor/scheduling, training & team development, food quality standards Have ServeSafe Manager's Food Safety Certification Can coordinate multiple tasks such as food and labor cost while maintaining required standards of operation in daily shop activities Are hospitality-oriented and hold a passion for the guest experience Believe in a hands-on managing style and be willing to lead by example Take initiative, you're proactive, and can think of the big picture Have high-energy, positive can-do attitude that thrives in fast-paced environment Treat others with kindness and respect Are a team player and always willing to help others Work calmly and effectively under pressure; seek to solve problems Communicate clearly and efficiently; Proven coaching and leadership skills for a diverse staff Can work flexible shifts and schedules, inclusive of weekends and holidays. Spanish speaking and writing skills required You'll love working at CYM because: Competitive base salary: $55,000 and a 10% bonus opportunity We have a friendly, fun, and positive work environment, with a welcoming and supportive team, and opportunities to grow For full-time staff (30+ hours): a benefits package that includes health, dental, and vision insurance, and 401k, paid vacation, and paid parental leave Other staff benefits include, free Call Your Mother staff meals, free fitness and wellness classes, English/Spanish classes, team building activities, and more We provide equal opportunities to everyone who works for us and every applicant. We consider applicants for all positions without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or any other legally protected status. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria for considering new team members. Powered by JazzHR
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 06, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 06, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Employer: Turner Enterprises Management, LLC Supervisory Position: No Job Title: Line Cook Uses Time & Attendance: Yes Job Class: Cook Non-Exempt Location: Raton, New Mexico Division: Ted Turner Reserves Home Department: 717 FLSA Status: Non-Exempt Pay Type: Hourly Position Type: Full Time Term / Benefits Eligible Housing Provided: Yes
TED TURNER RESERVES SUMMARY Ted Turner Reserves’ (TTR) experiences and journeys are individually crafted and tailored to their specific North American locales: Turner’s Ladder, Armendaris and Vermejo and Sierra Grande Retreat in New Mexico. These unique adventures are intended to deliver insightful and exhilarating experiences across 1.1 million acres of private ranchlands, while also providing extraordinary guest service. Ted Turner Reserves is committed to making a difference by inspiring individual action to preserve the integrity of our earth and the creatures that inhabit it.
LOCATION SUMMARY Vermejo, a Ted Turner Reserve, located in northern New Mexico and southern Colorado, spans over 550,000 acres, making it the largest Ted Turner Reserves vacation property. With its unique location in the southern Rocky Mountains, Vermejo is home to abundant wildlife populations such as elk, deer, pronghorn antelope, bison, black bears, mountain lions, and more. Through extraordinary guest service and our expert adventure guides, Vermejo provides guests of all ages unparalleled opportunities for outdoor exploration with activities such as hiking, biking, horseback riding, fishing and wildlife viewing for a truly unforgettable getaway.
ESSENTIAL DUTIES AND RESPONSIBILITIES The Line Cook is an integral part of delivering an outstanding guest experience by preparing and cooking food to meet recipe, quality, and presentation standards. These standards, through the guidance of the Executive Chef and Sous Chefs, provide the ultimate culinary experience for the guest. Strong attention to detail, exceptional organization and cleanliness creates an atmosphere of creativity and satisfaction resulting in exclusive creations.
As a Line Cook, the job responsibilities include, but are not limited to:
Prepare ingredients for cooking, including washing, chopping, peeling, portioning, weighing, and measuring.
Prepare food in accordance with desired recipes and preparation checklists.
Monitor food quality during preparation processes.
Test foods to ensure proper cooking.
Operate kitchen ovens, stoves, grills, microwaves, and fryers.
Set up, breakdown, wash, and disinfect workstation.
Communicate effectively and clearly with Management during service.
Follow all cleanliness and sanitation procedures.
Follow all TEM/Vermejo Reserve Policies and Procedures.
All other duties as assigned.
SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities.
COMPETENCIES AND CHARACTERISTICS To perform the job successfully, an individual should demonstrate the following competencies:
Maintain the highest level of Guest Services. Must be alert, friendly and able to assist guests politely and promptly.
Must demonstrate care and compassion for team members both in and out of the department.
Must put needs of team members above their own.
Must be self-directed, energetic, and motivated with multi-tasking capabilities.
Must be creative and willing to work with existing core resort philosophy and style.
Must demonstrate attention to detail, congeniality, integrity, and sound judgement.
Must demonstrate clean work habits.
The successful employee will always conduct themselves in a professional manner in and out of the work setting.
ACCOMMODATIONS Position requires applicant to live on Vermejo headquarters approximately 40 miles from the closest town. Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.
Vermejo offers single- and double-bedroom dorm room style company housing (subject to availability) and 3 meals per day served in the Employee Dining Room.
The employee may be subject to sharing a room with one other employee depending on the availability of a single dorm room.
The nearest town, Raton, NM, is located approximately 1 hour from Vermejo headquarters, and employees will need to provide or arrange for their own transportation to and from Raton for personal supplies.
EDUCATION AND/OR EXPERIENCE A culinary degree is not required for this position; however, it is preferred. 2-3 years’ kitchen experience is preferred, 1 year is required. Good working knowledge of accepted sanitation standards and applicable health codes is required.
LANGUAGE SKILLS This position requires good communication skills, both verbal and written. Employee must be able to read and follow recipes and directions with accuracy and consistency as well as be able to make adjustments for high altitude. The employee must be able to effectively present information and respond to questions from managers, co-workers and guests. Bilingualism in Spanish is helpful but is not required.
CERTIFICATES, LICENSES, REGISTRATIONS If position requires operation of a vehicle, the employee must possess a valid Driver’s License or be able to obtain one within 30 days of employment. The employee’s driving record must meet the standards and requirements of the Company and the Company's insurance carrier.
OTHER QUALIFICATIONS
The employee must adhere to Company and Reserve policies and procedures, which are included in the Turner Enterprises Management, LLC Employee Handbook, and the Vermejo Reserve Addendum.
The employee must present documentation establishing both identity and employment authorization within three days of hire, pursuant to federal law.
The candidate will be subject to undergo pre-employment drug test and background check, (after offer is given but before applicant has commenced work). Random drug tests are given throughout the year.
The Company operates as a drug free/smoke free workplace. Smoking is not allowed on the Reserve property, to include but is not limited to, Reserve housing, Reserve vehicles, Reserve offices or on Reserve machines.
The employee will be required to sign a confidentiality agreement.
The employee must have neat and clean personal appearance.
The employee will be required to work some weekends and be on a 24-hour “On Call” rotating schedule.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee may need to lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work long hours, and employee may be exposed to wet and/or humid conditions, fumes, or airborne particles. The employee may be exposed to moving mechanical parts and toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
*In accordance with applicable law, the Company will reasonably accommodate any disabled individual who requests an accommodation that will allow him/her to perform the essential job duties or functions of his/her position. Accommodation inquires must be made to the Company’s Human Resources Department for consideration.”
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, and to apply online, visit www.tedturner.com .
Nov 15, 2023
Full time
Employer: Turner Enterprises Management, LLC Supervisory Position: No Job Title: Line Cook Uses Time & Attendance: Yes Job Class: Cook Non-Exempt Location: Raton, New Mexico Division: Ted Turner Reserves Home Department: 717 FLSA Status: Non-Exempt Pay Type: Hourly Position Type: Full Time Term / Benefits Eligible Housing Provided: Yes
TED TURNER RESERVES SUMMARY Ted Turner Reserves’ (TTR) experiences and journeys are individually crafted and tailored to their specific North American locales: Turner’s Ladder, Armendaris and Vermejo and Sierra Grande Retreat in New Mexico. These unique adventures are intended to deliver insightful and exhilarating experiences across 1.1 million acres of private ranchlands, while also providing extraordinary guest service. Ted Turner Reserves is committed to making a difference by inspiring individual action to preserve the integrity of our earth and the creatures that inhabit it.
LOCATION SUMMARY Vermejo, a Ted Turner Reserve, located in northern New Mexico and southern Colorado, spans over 550,000 acres, making it the largest Ted Turner Reserves vacation property. With its unique location in the southern Rocky Mountains, Vermejo is home to abundant wildlife populations such as elk, deer, pronghorn antelope, bison, black bears, mountain lions, and more. Through extraordinary guest service and our expert adventure guides, Vermejo provides guests of all ages unparalleled opportunities for outdoor exploration with activities such as hiking, biking, horseback riding, fishing and wildlife viewing for a truly unforgettable getaway.
ESSENTIAL DUTIES AND RESPONSIBILITIES The Line Cook is an integral part of delivering an outstanding guest experience by preparing and cooking food to meet recipe, quality, and presentation standards. These standards, through the guidance of the Executive Chef and Sous Chefs, provide the ultimate culinary experience for the guest. Strong attention to detail, exceptional organization and cleanliness creates an atmosphere of creativity and satisfaction resulting in exclusive creations.
As a Line Cook, the job responsibilities include, but are not limited to:
Prepare ingredients for cooking, including washing, chopping, peeling, portioning, weighing, and measuring.
Prepare food in accordance with desired recipes and preparation checklists.
Monitor food quality during preparation processes.
Test foods to ensure proper cooking.
Operate kitchen ovens, stoves, grills, microwaves, and fryers.
Set up, breakdown, wash, and disinfect workstation.
Communicate effectively and clearly with Management during service.
Follow all cleanliness and sanitation procedures.
Follow all TEM/Vermejo Reserve Policies and Procedures.
All other duties as assigned.
SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities.
COMPETENCIES AND CHARACTERISTICS To perform the job successfully, an individual should demonstrate the following competencies:
Maintain the highest level of Guest Services. Must be alert, friendly and able to assist guests politely and promptly.
Must demonstrate care and compassion for team members both in and out of the department.
Must put needs of team members above their own.
Must be self-directed, energetic, and motivated with multi-tasking capabilities.
Must be creative and willing to work with existing core resort philosophy and style.
Must demonstrate attention to detail, congeniality, integrity, and sound judgement.
Must demonstrate clean work habits.
The successful employee will always conduct themselves in a professional manner in and out of the work setting.
ACCOMMODATIONS Position requires applicant to live on Vermejo headquarters approximately 40 miles from the closest town. Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.
Vermejo offers single- and double-bedroom dorm room style company housing (subject to availability) and 3 meals per day served in the Employee Dining Room.
The employee may be subject to sharing a room with one other employee depending on the availability of a single dorm room.
The nearest town, Raton, NM, is located approximately 1 hour from Vermejo headquarters, and employees will need to provide or arrange for their own transportation to and from Raton for personal supplies.
EDUCATION AND/OR EXPERIENCE A culinary degree is not required for this position; however, it is preferred. 2-3 years’ kitchen experience is preferred, 1 year is required. Good working knowledge of accepted sanitation standards and applicable health codes is required.
LANGUAGE SKILLS This position requires good communication skills, both verbal and written. Employee must be able to read and follow recipes and directions with accuracy and consistency as well as be able to make adjustments for high altitude. The employee must be able to effectively present information and respond to questions from managers, co-workers and guests. Bilingualism in Spanish is helpful but is not required.
CERTIFICATES, LICENSES, REGISTRATIONS If position requires operation of a vehicle, the employee must possess a valid Driver’s License or be able to obtain one within 30 days of employment. The employee’s driving record must meet the standards and requirements of the Company and the Company's insurance carrier.
OTHER QUALIFICATIONS
The employee must adhere to Company and Reserve policies and procedures, which are included in the Turner Enterprises Management, LLC Employee Handbook, and the Vermejo Reserve Addendum.
The employee must present documentation establishing both identity and employment authorization within three days of hire, pursuant to federal law.
The candidate will be subject to undergo pre-employment drug test and background check, (after offer is given but before applicant has commenced work). Random drug tests are given throughout the year.
The Company operates as a drug free/smoke free workplace. Smoking is not allowed on the Reserve property, to include but is not limited to, Reserve housing, Reserve vehicles, Reserve offices or on Reserve machines.
The employee will be required to sign a confidentiality agreement.
The employee must have neat and clean personal appearance.
The employee will be required to work some weekends and be on a 24-hour “On Call” rotating schedule.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee may need to lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be required to work long hours, and employee may be exposed to wet and/or humid conditions, fumes, or airborne particles. The employee may be exposed to moving mechanical parts and toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
*In accordance with applicable law, the Company will reasonably accommodate any disabled individual who requests an accommodation that will allow him/her to perform the essential job duties or functions of his/her position. Accommodation inquires must be made to the Company’s Human Resources Department for consideration.”
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, and to apply online, visit www.tedturner.com .
Well established, high volume full service restaurant group that is known for its excellent casual fine dining with a focus on Spanish wine and tapas seeks a passionate, hard working, hospitality driven General Manager for its Denver, Colorado location. General Manager Expectations: Experience cultivating and maintaining guest relations through a dynamic floor presence Ability to lead and develop a large team with a positive, energetic approach Consistent execution of all systems, standards, and processes Requirements General Manager Requirements: Exceptionally service-oriented 4+ years leadership in preferably chef-driven concepts or high-end quality scratch kitchens Established longevity & career progression High-volume experience Benefits General Manager Benefits: Health Coverage Quarterly Bonus Potential Student Loan Reimbursement PTO and Family Leave Quarterly Dining Allowance EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Dec 10, 2023
Well established, high volume full service restaurant group that is known for its excellent casual fine dining with a focus on Spanish wine and tapas seeks a passionate, hard working, hospitality driven General Manager for its Denver, Colorado location. General Manager Expectations: Experience cultivating and maintaining guest relations through a dynamic floor presence Ability to lead and develop a large team with a positive, energetic approach Consistent execution of all systems, standards, and processes Requirements General Manager Requirements: Exceptionally service-oriented 4+ years leadership in preferably chef-driven concepts or high-end quality scratch kitchens Established longevity & career progression High-volume experience Benefits General Manager Benefits: Health Coverage Quarterly Bonus Potential Student Loan Reimbursement PTO and Family Leave Quarterly Dining Allowance EOE - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 10, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 10, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 10, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 10, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We're looking for talented Assistant Managers who are committed to providing a best-in-class guest experience, Team Member focused, and passionate about our Damn Good food and drinks. We want leaders who are motivated and thrive in a high-energy, high-volume restaurant. Our Assistant Managers (AM) can lead in both the Back of the House (BOH) and Front of the House (FOH). What you'll be doing: Assisting the Management Team in making sure the restaurant operates efficiently and effectively Going above and beyond to ensure a positive experience for our guests by solving guest issues, and opportunities, as they arise Supporting the Management Team in developing and leading initiatives that build sales, profitability, and store performance Overseeing cash handling responsibilities by ensuring secure safe handling Ensuring all reports, documentation, and other information required by support office departments are submitted in a timely and accurate manner Safeguarding food safety and sanitation standards while ensuring quality is maintained Maintaining a working knowledge of all recipes, products, and production procedures Assisting Kitchen Manager with purchasing food products, overseeing correct invoicing, storage, and sealing of food products to ensure quality and freshness at all times Maintaining an impressively clean restaurant Motivating and leading all Team Members in a way that supports our Torchy's Values QUE-SO here's what you'll need: 2+ years of restaurant management (including full service, fast food, or convenience) preferred Required state alcohol-server and Manager Ser vSafe certifications Ability to work a minimum of 35 hours per week and work flexible hours to manage and operate the restaurant effectively Open to varied work schedules and hours depending on business needs Competency of basic computer functions An understanding of training and development concepts Ability to foster teamwork Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Pay range (based on candidate experience): $23.08-$25.00 per hour Period based Bonus eligibility Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 10, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 10, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 10, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 10, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 10, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
Dec 10, 2023
Full time
Job Description SUMMARY OF KEY RESPONSIBILITIES This position is responsible for the day-to-day management of all aspects of the restaurant. The AGM serves as the second highest level of contact on site from management when dealing with customers and addressing their unique needs, compliments and concerns. Oftentimes, the AGM will be called upon to be first level of contact as they are frequently the only manager at the restaurant when an issue arises. The AGM's primary responsibility is to train, supervise and direct the activities of all kitchen and service team members. The AGM will perform their responsibilities on an independent basis and in the manner and means that the AGM determines are most appropriate to provide excellent service and a high-quality dining experience to each and every customer. The AGM must possess excellent communication and effective decision-making skills to make important and time sensitive decisions about which course of action to take to best address every unique request of a customer, team member of other members of management. From an administrative standpoint, the AGM is called upon to perform their duties with good business judgment to help maximize sales, customer satisfaction and profitability of the restaurant. In doing so, the AGM will exercise the appropriate level of discipline and supervision to ensure that team members work within the budgetary and cost controlling objectives that are established by our corporate offices. The AGM is also the designee from management who is assigned to take steps to direct the staff in a way to ensure that all sanitation, safety and food quality obligations are met or exceeded on a consistent basis. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage, supervise and direct all hourly employees including with respect to their daily activities, work assignments, time off requests and unique needs. As the management representative to all team members at the restaurant when leading shifts, the AGM is responsible for conducting periodic performance evaluations and for coaching, and offering corrective discipline and/or counseling to team members as necessary to get them to follow published work rules and standards of conduct. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly. Directing work for employees including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant. Driving sales and guest satisfaction; manage food costs, inventory levels, utility usage, and Health Department ratings. Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Ensure CHARM Service Model is executed by every team member with every guest. Providing, directing, and scheduling Front of House and Back of House training to ensure all team members have current knowledge of all Ruby Tuesday policies, procedures and specs. Supervise and oversee the production and preparation of food and beverage in a manner consistent with established recipes and procedures. Uses discretion to resolve guest recovery situations. Follow Operations Playbook to ensure consistent daily operations (and take appropriate actions when staff members fail to comply). Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes with management team. Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are always maintained (this may include counseling, re-training or discipline when deemed appropriate by the AGM). Manage and make recommendations to help control the costs of food, supplies, and liquor expenses including conducting weekly inventory and recommending adjustments when necessary. Understanding, managing, and practicing safe food handling procedures and enforcing those procedures for all other staff members. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Ensure all equipment is in good repair and/or taking steps to ensure repairs are made and/or equipment is taken out of duty to avoid injury or accident to others if deemed appropriate in the discretion of the AGM. Manage all processes including line checks, pull thaw, prep lists, food inventory, beverage cost, truck orders, food safety, etc. Coach team to ensure food and beverages are prepared to Ruby Tuesday recipe specifications about portion, preparation, and plate presentation. Maintain a valid food safety certificate and any local compliance certifications. The AGM will need to take the initiative to apply for and secure new certificates when necessary. Responsible for execution of new initiatives including new product and menu rollouts; this aspect of the job requires creativity and initiatives of the individual AGM. Lives our core values every day: Be Real. Do Good. Walk Together. Job Requirements REQUIREMENTS Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification prior to completion of training. Valid Driver's License Commitment to excellence in friendly service. Proven ability growing sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and team work within your team. PHYSICAL REQUIREMENTS This position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs.; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. NOTE: We provide reasonable accommodations to individuals who are disabled or pregnancy (or have a pregnancy related medical condition) to assist them in the performance of these essential job functions (including the physical requirements listed above) when applicable. These issues are addressed on a case-by-case basis to ensure that there is no undue hardship to our business operations. Any AGM who is in need of reasonable accommodations for this purpose are urged to contact Human Resources to participate in any interactive discussion to review the available options. Information Below for Positions in Colorado Only Colorado - Min/Max $48K-$55K Colorado Denver - Min/Max $48K-$55K Benefits
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member Pay range (based on candidate experience): $50K-$60K annually Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 09, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member Pay range (based on candidate experience): $50K-$60K annually Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We are looking for a Managing Partner (Restaurant GM) that has the desire to make a difference in people's lives and wants to be a business partner with a great growth company. This person has a passion for selecting, training, and developing their team and is driven by the opportunity to invest in their future to create wealth for their family and their community. Someone that just wants to be Damn Good! What you'll be doing: Building strong teams by networking, sourcing, interviewing, and hiring Managers and Team Members Responsible for the successful and profitable operations of a restaurant Directing Management Team, including setting weekly Management schedules and assigning areas of responsibility to the Managers of the restaurant Planning, preparing, and overseeing weekly, monthly, and yearly inventories and budgets Managing weekly and monthly P&L Verifying training standards are being maintained Overseeing the cleanliness of the restaurant Consistently developing Team Members and Managers including training in employment policies and practices Understanding, managing, and practicing safe food handling procedures Acting as primary liaison with all store vendors and HQ contacts Attending weekly and quarterly regional meetings QUE-SO here's what you'll need: T enacity. Seeks out growth, both personal and professional. Hungry for improvement, and a passion that drives results. O riginality. Innovative; inspire creativity and embrace individuality. Don't be afraid to take a chance, and above all, be yourself and have fun. R espect. Work with a passion every day but remember to show respect and humility. Have a servant attitude and remember the golden Taco Rule: Be awesome to everyone. C ommunity. We are a family that exemplifies inclusiveness, collaboration, and camaraderie, and through that, we help foster long-lasting relationships that extend beyond our four walls. We strive to be open and honest with each other and our guests. We consider the impact on others in everything we do and hope to make taco dreams come true. H onor. Our guests are our lifeline and our friends. We exist to bring happiness into their lives, and we deliver genuine and meaningful experiences. A Torchy's Tacos Team Member works with integrity and trust, and they should feel empowered to always do the right thing. Requirements of a Managing Partner: Minimum 5 years of experience as a General Manager or above Willingness to make a minimum 3-year commitment to their home store Full Casual Dining experience, a plus Hands-on experience in all facets of FOH and BOH Previous exposure to a scratch kitchen, a BIG advantage Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be willing to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Base salary of $80,000.00 Bonus based on restaurant's operating income Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 09, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We are looking for a Managing Partner (Restaurant GM) that has the desire to make a difference in people's lives and wants to be a business partner with a great growth company. This person has a passion for selecting, training, and developing their team and is driven by the opportunity to invest in their future to create wealth for their family and their community. Someone that just wants to be Damn Good! What you'll be doing: Building strong teams by networking, sourcing, interviewing, and hiring Managers and Team Members Responsible for the successful and profitable operations of a restaurant Directing Management Team, including setting weekly Management schedules and assigning areas of responsibility to the Managers of the restaurant Planning, preparing, and overseeing weekly, monthly, and yearly inventories and budgets Managing weekly and monthly P&L Verifying training standards are being maintained Overseeing the cleanliness of the restaurant Consistently developing Team Members and Managers including training in employment policies and practices Understanding, managing, and practicing safe food handling procedures Acting as primary liaison with all store vendors and HQ contacts Attending weekly and quarterly regional meetings QUE-SO here's what you'll need: T enacity. Seeks out growth, both personal and professional. Hungry for improvement, and a passion that drives results. O riginality. Innovative; inspire creativity and embrace individuality. Don't be afraid to take a chance, and above all, be yourself and have fun. R espect. Work with a passion every day but remember to show respect and humility. Have a servant attitude and remember the golden Taco Rule: Be awesome to everyone. C ommunity. We are a family that exemplifies inclusiveness, collaboration, and camaraderie, and through that, we help foster long-lasting relationships that extend beyond our four walls. We strive to be open and honest with each other and our guests. We consider the impact on others in everything we do and hope to make taco dreams come true. H onor. Our guests are our lifeline and our friends. We exist to bring happiness into their lives, and we deliver genuine and meaningful experiences. A Torchy's Tacos Team Member works with integrity and trust, and they should feel empowered to always do the right thing. Requirements of a Managing Partner: Minimum 5 years of experience as a General Manager or above Willingness to make a minimum 3-year commitment to their home store Full Casual Dining experience, a plus Hands-on experience in all facets of FOH and BOH Previous exposure to a scratch kitchen, a BIG advantage Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be willing to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Base salary of $80,000.00 Bonus based on restaurant's operating income Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We are looking for a Managing Partner (Restaurant GM) that has the desire to make a difference in people's lives and wants to be a business partner with a great growth company. This person has a passion for selecting, training, and developing their team and is driven by the opportunity to invest in their future to create wealth for their family and their community. Someone that just wants to be Damn Good! What you'll be doing: Building strong teams by networking, sourcing, interviewing, and hiring Managers and Team Members Responsible for the successful and profitable operations of a restaurant Directing Management Team, including setting weekly Management schedules and assigning areas of responsibility to the Managers of the restaurant Planning, preparing, and overseeing weekly, monthly, and yearly inventories and budgets Managing weekly and monthly P&L Verifying training standards are being maintained Overseeing the cleanliness of the restaurant Consistently developing Team Members and Managers including training in employment policies and practices Understanding, managing, and practicing safe food handling procedures Acting as primary liaison with all store vendors and HQ contacts Attending weekly and quarterly regional meetings QUE-SO here's what you'll need: T enacity. Seeks out growth, both personal and professional. Hungry for improvement, and a passion that drives results. O riginality. Innovative; inspire creativity and embrace individuality. Don't be afraid to take a chance, and above all, be yourself and have fun. R espect. Work with a passion every day but remember to show respect and humility. Have a servant attitude and remember the golden Taco Rule: Be awesome to everyone. C ommunity. We are a family that exemplifies inclusiveness, collaboration, and camaraderie, and through that, we help foster long-lasting relationships that extend beyond our four walls. We strive to be open and honest with each other and our guests. We consider the impact on others in everything we do and hope to make taco dreams come true. H onor. Our guests are our lifeline and our friends. We exist to bring happiness into their lives, and we deliver genuine and meaningful experiences. A Torchy's Tacos Team Member works with integrity and trust, and they should feel empowered to always do the right thing. Requirements of a Managing Partner: Minimum 5 years of experience as a General Manager or above Willingness to make a minimum 3-year commitment to their home store Full Casual Dining experience, a plus Hands-on experience in all facets of FOH and BOH Previous exposure to a scratch kitchen, a BIG advantage Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be willing to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Base salary of $80,000.00 Bonus based on restaurant's operating income Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 09, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: We are looking for a Managing Partner (Restaurant GM) that has the desire to make a difference in people's lives and wants to be a business partner with a great growth company. This person has a passion for selecting, training, and developing their team and is driven by the opportunity to invest in their future to create wealth for their family and their community. Someone that just wants to be Damn Good! What you'll be doing: Building strong teams by networking, sourcing, interviewing, and hiring Managers and Team Members Responsible for the successful and profitable operations of a restaurant Directing Management Team, including setting weekly Management schedules and assigning areas of responsibility to the Managers of the restaurant Planning, preparing, and overseeing weekly, monthly, and yearly inventories and budgets Managing weekly and monthly P&L Verifying training standards are being maintained Overseeing the cleanliness of the restaurant Consistently developing Team Members and Managers including training in employment policies and practices Understanding, managing, and practicing safe food handling procedures Acting as primary liaison with all store vendors and HQ contacts Attending weekly and quarterly regional meetings QUE-SO here's what you'll need: T enacity. Seeks out growth, both personal and professional. Hungry for improvement, and a passion that drives results. O riginality. Innovative; inspire creativity and embrace individuality. Don't be afraid to take a chance, and above all, be yourself and have fun. R espect. Work with a passion every day but remember to show respect and humility. Have a servant attitude and remember the golden Taco Rule: Be awesome to everyone. C ommunity. We are a family that exemplifies inclusiveness, collaboration, and camaraderie, and through that, we help foster long-lasting relationships that extend beyond our four walls. We strive to be open and honest with each other and our guests. We consider the impact on others in everything we do and hope to make taco dreams come true. H onor. Our guests are our lifeline and our friends. We exist to bring happiness into their lives, and we deliver genuine and meaningful experiences. A Torchy's Tacos Team Member works with integrity and trust, and they should feel empowered to always do the right thing. Requirements of a Managing Partner: Minimum 5 years of experience as a General Manager or above Willingness to make a minimum 3-year commitment to their home store Full Casual Dining experience, a plus Hands-on experience in all facets of FOH and BOH Previous exposure to a scratch kitchen, a BIG advantage Bilingual a plus Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds Must be willing to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member: Base salary of $80,000.00 Bonus based on restaurant's operating income Access to all benefits including medical , dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member Pay range (based on candidate experience): $50K-$60K annually Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
Dec 09, 2023
Full time
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details. Here's what we need: As Torchy's Front of House Manager (FOHM), you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The FOHM will act as a manager on duty, leading both Front of House (FOH) and Back of House (BOH) teams, ensuring a smooth shift with exceptional service. What you'll be doing: Leads Front-of-House operations, ensuring guest satisfaction Models best-in-class hospitality and coaches the team to deliver the same Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience Ensures efficient execution of FOH and BOH operations during each shift Upholds and reinforces quality standards and food safety knowledge to FOH/BOH teams Addresses and alleviates all guest concerns; develops solutions to improve future service Schedules FOH team members to meet business needs and coordinates Local Store Marketing Assists Managing Partner and Kitchen Manager with operation of restaurant Leads store opening/closing procedures Drives compliance with safety, security and sanitation standards Communicates expectations clearly and has consistent follow-ups with team members Leads and creates initiatives to drive sales/profit and store performance Drives a 'DAMN GOOD' bar experience and develops the bar as a destination QUE-SO here's what you'll need: Minimum Qualifications 2+ years of restaurant management experience, leading FOH and BOH operations High-level understanding of training and development concepts Required state alcohol-server and Manager ServSafe Certification Preferred Qualifications Ability to lead and foster teamwork Oral and written communication skills Excellent with time management Experience working in a scratch kitchen environment Bilingual a plus Physical Requirements Must be able to lift, push, pull, or carry heavy objects up to 40 pounds Must be able to stand for several hours and walk for long periods of time Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels Let's TACO 'bout why it pays to be a Torchy's Team Member Pay range (based on candidate experience): $50K-$60K annually Period based Bonus eligibility Access to all benefits including medical, dental, and vision plus 401(k) Paid Time Off ( PTO ) Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner allowing you to access your pay as soon as the next day Damn Good food discount card for you AND your spouse Our attire is casual and we'll throw in some of the swag Incredible growth opportunities . This is more than just a job it's a Damn Good career! Day 1 access to exclusive discounts to shows, sporting events, hotels and much more Torchy's Family Foundation supports our fellow Team Members in times of need and crisis Bragging rights (Yeah, we're kind of a big deal!)
