Four Seasons
Boston, Massachusetts
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: an opportunity to build a lifelong career with global potential and a real sense of pride in work well done. We have been ranked FORTUNE magazine's 100 Best Companies to Work for, every year since 1998. For more information on Four Seasons Hotel and Resorts, please click here; Opportunity: Four Seasons Hotel One Dalton Street, Boston is currently looking for an In-Room Dining Coordinator!Basic Purpose:Take in-room dining orders for guests and residents, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.Essential function of the job: Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest's order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods.Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; check completed kitchen orders with the guest's original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. Ensure proper posting of amenities and private bar items.Work harmoniously and professionally with co-workers and supervisors. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.Knowledge and Skills: Education: High school education or equivalent experience.Experience: Minimum one years food service or related work.Skills and Abilities: Ability to communicate professional and accurately via telephone.Visa Requirements: Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.Some Benefits Four Season Employees enjoy:Ability to experience our hotels as a guest through the complimentary room programMedical, Dental and Vision Insurance401(k) Retirement Matching PlanHighly competitive salaries and incentivesEducational assistance programs, as well as in-house training workshop for all employees.Complimentary Life insuranceVacation & Paid Sick Time OffComplimentary Employee MealsAnd much more!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: an opportunity to build a lifelong career with global potential and a real sense of pride in work well done. We have been ranked FORTUNE magazine's 100 Best Companies to Work for, every year since 1998. For more information on Four Seasons Hotel and Resorts, please click here; Opportunity: Four Seasons Hotel One Dalton Street, Boston is currently looking for an In-Room Dining Coordinator!Basic Purpose:Take in-room dining orders for guests and residents, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.Essential function of the job: Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest's order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods.Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; check completed kitchen orders with the guest's original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. Ensure proper posting of amenities and private bar items.Work harmoniously and professionally with co-workers and supervisors. Who We Look For: We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.Knowledge and Skills: Education: High school education or equivalent experience.Experience: Minimum one years food service or related work.Skills and Abilities: Ability to communicate professional and accurately via telephone.Visa Requirements: Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.Some Benefits Four Season Employees enjoy:Ability to experience our hotels as a guest through the complimentary room programMedical, Dental and Vision Insurance401(k) Retirement Matching PlanHighly competitive salaries and incentivesEducational assistance programs, as well as in-house training workshop for all employees.Complimentary Life insuranceVacation & Paid Sick Time OffComplimentary Employee MealsAnd much more!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -