198 jobs found

The Housekeeping Manager is responsible for the following: ? Handle all personnel-related matters including but not limited to?interviewing, hiring, training, scheduling, coaching, counseling, and?discharging. ? Monitor daily operations to ensure facilities are cleaned and maintained in?accordance with company and/or departmental standards. ? Manage staff, equipment, and supply levels in alignment with business and?budgetary objectives and needs. ? Prepare and analyze reports relative to the operations of the department.?Make operational adjustments as appropriate. ? Resolve guest and employee issues and requests. ? Establish department guidelines, rules, regulations, and training programs. ? Other duties as assigned by management. Requirements: ? Must be at least 21 years of age. ? High school diploma or equivalent required. ? Three (3) years of experience in hotel housekeeping operations preferred. ? Must be knowledgeable in the latest cleaning techniques, associated?chemicals and equipment, and OSHA and safety programs. ? Must be computer literate and able to effectively utilize the company?s LMS?system as well as Microsoft Office applications such as Word and Excel. ? Must have excellent organizational, communication, and customer?relations skills. ? Must be able to obtain/maintain any necessary certifications and/or?licenses as required by local gaming regulations.

A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms Ensure rooms are clean and available to guests in a timely and efficient manner Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward Oversee and conduct room inspections Recruit, interview and train team members What are we looking for? Requirements: Minimum 2 years of supervisory/management experience in Housekeeping. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms Ensure rooms are clean and available to guests in a timely and efficient manner Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward Oversee and conduct room inspections Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Arrabelle is a luxury Vail hotel ideally located in the heart of the much-acclaimed Vail Square. Nestled against the base of North America's #1 ski resort, just footsteps from the Eagle Bahn gondola, The Arrabelle at Vail Square was inspired by the classic grand alpine hotels of Europe. Here at The Arrabelle, exceptional Vail accommodations, supreme mountain resort amenities, and timeless elegance and charm come together like never before. Job Classification: Year Round Job Type: Full Time Location: The Arrabelle at Vail Square Job Summary Responsible for assisting with the management of the daily operations of the Housekeeping department, including the laundry, to ensure the highest levels of cleanliness and guest satisfaction are maintained. This position will provide supervision of guest rooms and public areas, and direction for all housekeeping activities including; staffing, room inspections, training and development of employees, deep cleans inspection and tracking, tracking of lost and found, inventories, guest services, as well as all offsite rental operations housekeeping. Job Responsibilities * Assiting with the Housekeeping management of Game Creek, Gore Creek, Landmark and Lionsquare rental properties and HomeCares. * Guest Services, including guest follow up, rebound reports and client representation to group contacts. * Public Area, lobby, landings, storage closets and guestroom cleanliness. * Brand standards passing score, auditing and maintaining this standard in all hotel areas * High level of productivity * Staffing and training * Linen inventories x2 annually * Uniform system management and tracking/inventory * Laundry operations(staffing, training, purchasing) * High level of accountability for training and standards * Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained. * Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. * Monitor house count and make staffing adjustments accordingly. * Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. * Continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc. * Celebrates successes and publicly recognizes the contributions of team members. * Investigates complaints, evaluates corrective actions, and implements plan to resolve and de-escalate conflicts. * Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations. * Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. * Prepares professional correspondence for customers, internal booking reports and file maintenance. Adheres to department budget. * Provide staffing, training, coaching and performance reviews for the housekeeping department. * Ensures employees understand expectations and parameters. * Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. * Complies with all Rock Resort policies, procedures and standards of operation. * Empowers team members to provide excellent customer service. * Ensures the Housekeeping Department leads the charge in regard to recycling efforts and environmental initatives. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Performs any additional tasks or projects as required. Job Requirements Required: * High school diploma or equivalent. * Minimum one year of resort housekeeping experience. * Previous supervisory or management experience in a guest service setting. * Basic computer skills. * Must be able to communicate effectively and professionally in English. * Must be able to lift up to 50 lbs. * Must be able stand for long periods of time and be able to access all areas of the resort. Preferred: * College degree in a Hospitality Management program. * Experience with Microsoft Office applications including Word, Excel and Outlook. * Experience with LMS. * Bi-lingual in Spanish. Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 183828

A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms Ensure rooms are clean and available to guests in a timely and efficient manner Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward Oversee and conduct room inspections Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Job Description What will I be doing? As a Housekeeping Floor Manager, you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: * In the absence of the Executive Housekeeper and Assistant Executive Housekeeper, the manager acts as lead for the department and manages and coordinates all departmental team members in the various work assignments to ensure a department that is run efficiently and productively in providing excellence in cleaning services to the guests and owners. * Routinely inspect units and common areas to ensure they are in compliance with departmental standards. * Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service. * Assists in ensuring that an accurate inventory of linens and supplies are maintained. Helps oversee the Lost & Found and uniform exchange and ensures proper procedures are followed. * Monitors all laundry operations and assists with the carpet and floor maintenance program. * Ensures all assets of the department, equipment, supplies and storage are properly locked and secured. * Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department and assists with administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc. May investigate accidents and initiate accident reports recommending appropriate corrective action. * Ensures all departmental staff is working safely and in accordance with OSHA regulations. * Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules. May be required to conduct departmental meetings. May be required to do other duties and special projects as assigned by the Executive Housekeeper. * Assists on all guest activities as required by management. Carries out a reasonable request by management. Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience: * High School graduate or GED equivalent required. * Minimum of 3 years of Housekeeping work experience. * Previous customer service experience required. * Must be able to work any day of the week, any shift to include weekends and holidays. * Computer experience required. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * 2 years of supervisory and/or management experience. * Bi-lingual in Spanish language a plus. * Computer experience using programs such as MS Word, Excel and Internet preferred.

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Housekeeping Operations Manager. You will play a key role to ensure a great guest and colleague experience. ?We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today we're waiting to hear from you! Job Responsibilities As a Housekeeping Operations Manager, you will directly supervise associates in the Housekeeping, Laundry and Bistro Departments and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Your specific duties in this role will include: Assign associates their work assignments and inspect work for conformance to prescribed standards of cleanliness ensuring corrections are made. Inspect rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management. Ensure the efficient and safe operation of the Housekeeping, Laundry and Bistro areas. Ensure set up and tear down of meeting room is completed as needed. Ensure effective departmental communication through logs, daily standup meetings and monthly department meetings. Investigate complaints regarding housekeeping and bistro service and equipment, and take corrective action. Attend staff meetings to discuss company policies and guest complaints, and to make recommendations to improve service and ensure more efficient operation. Ensure Safety Data Sheets are on file and current for all chemicals used. Ensure food quality and service standards are being maintained for Bistro and meeting room functions. Ensure food sanitation and proper food handling standards are being followed. Manage the Lost and Found program. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, maintaining department budget, processing department payroll, forecasting room occupancy, monitoring service trends using Guest Satisfaction Survey results, and handling any accounting and purchasing functions. Ensure the cleanliness of the Housekeeping, Laundry and Bistro departments and surrounding areas. Assist in checking all fixtures, equipment and room conditions (television, radio, lights, turbo chef, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance.? Report any deficiencies. We are looking for a self-motivated Housekeeping Operations Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: 1 to 3 years related experience in housekeeping Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience. Ability to manage / supervise a staff Ability to work as part of a team and complete tasks individually Ability to prioritize tasks in a fast-paced work environment Solid organizational, time-management and prioritization skills Exceptional customer service skills Benefits As a Housekeeping Operations Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a careerthe kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. Competitive pay Comprehensive benefit packages for full-time positions Hotel room discounts at our locations around the globe Discounts on food and beverages Professional development and advancement opportunities

Conrad New York is looking for a Housekeeping Manager to join their team! Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. A Housekeeping Manager is responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. For more information on the property, please visit: What will I be doing? The Housekeeping Manager will report into the Assistant Director of Housekeeping and will be one of 7 Housekeeping Managers that oversee a team of 140 union team members. As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms Ensure rooms are clean and available to guests in a timely and efficient manner Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward Oversee and conduct room inspections Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Job Title:?Housekeeping Operations Managers Reports to:?Director of Guest Services?? Salary up to $50k per year? ? ? ?? Purpose of the Job: Plan, direct and coordinate the housekeeping operations of the Guest Services Department to improve productivity, efficiency, and employee morale. Minimum Skills and Abilities Required: Knowledge of principles and processes for providing exemplary customer service.??Must be knowledgeable in maintaining quality housekeeping standards, alternative methods of accomplishing cleaning tasks, and customer satisfaction evaluation techniques. Possess a collaborative management style. Ability to clearly relay information to staff, guests and owners through effective, verbal and written communication. Ability to maintain confidentiality regarding sensitive issues, including employee, owner and departmental information. Ability to perform duties involving stooping, bending, standing, pushing, pulling and lifting up to 50 lbs. Must possess excellent critical thinking and problem solving skills. Essential Functions and Responsibilities: Capable of performing all job duties of a Housekeeping Supervisor Responsible for providing all training and mentoring of Housekeeping Supervisors to ensure all Departmental Housekeeping standards are met Responsible for providing Director of Guest Services with strategic planning and solutions for continued departmental success Evaluate and monitor and ensure all Supervisors are adhering to company and departmental policies and procedures 75% of all working time will be spent at the complexes to oversee operations efficiency, perform spot checks and ensure the highest level of cleanliness is attained for all units Responsible for adjusting staffing levels two weeks out and monitoring on a daily basis Responsible for projections and assigning students their buildings prior to arrival, coordinate with student services Responsible for all units in by 4pm and all owner arrivals checked by supervisors? Responsible for ensuring Supervisors are responding and following through to resolve guest/owner issues/complaints Responsible for ensuring that Supervisors are requiring their staff to adhere to all departmental procedures Responsible for ensuring Supervisors have adequately scheduled staff according to building needs Responsible for overseeing weekly payroll to ensure all payroll is submitted in an accurate and timely manner Responsible for ensuring staff are staying within overtime limitations as set by departmental budget Responsible for maintaining budget set by director Responsible for problem resolution for operation deficiencies in the buildings? Communicate daily with Housekeeping Evening Coordinator to ensure all guest/owner evening arrivals and departures are completed. Responsible for weekly contributions to staff meeting on agenda? Attend Association meetings ??????????Work with Training Coordinator to ensure all staff are trained properly and provide recommendations and feedback for continued improvement of training program. ??????????? Working Conditions: Must have a valid driver license, current liability insurance and use of an automobile during scheduled work days. Required uniform apparel must be worn and professional appearance is required. Must be able to excel in fast paced environment. Working environment includes exposure to inclement weather, heat and humidity, as well as various chemicals for cleaning. Ability to work flexible hours, seven days per week according to the seasonal needs of Brett/Robinson which will require more than 40 hours a week at varying times throughout the year

It's all about location in NYC and Hilton New York Midtown places you rightin the heart of the action, within walking distance of a multitude of famous attractions, including CentralPark, Radio City Music Hall, MOMA,and Broadway. Stop by the theater andtransportation desk for tips, tickets and travel in and around the city. We are currently seeking a Housekeeping Manager! The position reports to the Assistant Directors and Director of Housekeeping for our 1980 room property, and is one of 14 Housekeeping Managers overseeing our unionized team of 500. The ideal candidate will have 2 or more years of large hotel Housekeeping supervisory experience in a unionized environment. What will I be doing? As a Housekeeping Manager with New York Hilton Midtown, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms Ensure rooms are clean and available to guests in a timely and efficient manner Policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward Oversee and at times, spot check VIP and room inspections Recruit, interview and train team members Keywords: executive housekeeper, housekeeping supervisor housekeeping director, housekeeping inspector, housekeeping lead, executive housekeeping manager, director of housekeeping, assistant director of housekeeping What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Bring your career to new heights at the elegant Waldorf Astoria Chicago! Located in Chicago's Gold Coast, the Waldorf Astoria Chicago creates a new experience in luxury! Featuring 215 guest rooms and suites spread over 19 stories and 9,000 square feet of meeting space for any setting of 10 to 150 people. As the Housekeeping Manager you will be responsible for managing daily Housekeeping operations including training, inspecting, scheduling, and payroll for 60 team members in the hotel's continuing effort to deliver outstanding guest service. In this role the ideal candidate will have 2 years of housekeeping, supervisory and hospitality experience. Union and OnQ experience is a plus! Make the Gold Coast your home in Chicago and apply today! What will I be doing? As a Housekeeping Manager, you would be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Manage daily Housekeeping operations to include, but not limited to, maintaining cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms Ensure rooms are clean and available to guests in a timely and efficient manner Manage daily systems use and management, cost controls and overall profitability, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counseling and evaluations and delivering recognition and reward Oversee and conduct room inspections Recruit, interview and train team members What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

OB SUMMARY The Housekeeping Manager is responsible for ensuring the highest level of overall housekeeping and laundry services throughout the resort in accordance with Company policies and procedures, federal, state, and local authority guidelines. Responsibilities include managing the day-to-day planning, organizing, directing, training and developing of team members along with financial management of? both housekeeping and laundry.? ESSENTIAL JOB FUNCTIONS Conducts pre-shift meetings and reviews all pertinent information for the day's activities; departures, arrivals, and stayover scheduled cleans. Maintains adequate inventory of all supplies pertinent to the housekeeping and laundry departments. ? Monitors annual deep cleaning and carpet cleaning projects. Ensures each room meets DRI QA standards before being placed in the property management system as clean and available through daily inspections of guest rooms and public space using DRI inspection checklists. Ensures proper, efficient and timely communication channels are being maintained with General Manager, Front Desk Manager, Engineering, and Food and Beverage management. Maintains communications with the Engineering department by providing work orders via the Asgard system. Ensures that all lost and found items are bagged, tagged and logged into the Asgard system and secured for 60 days or as outlined by State Law. Coordinates with resort Security or designee with storage and disposal of lost and found items. Responsible or participates in the Interviewing and hiring of new team members. Responsible for training, motivating and assisting with fair, consistent and corrective action if necessary for team members in housekeeping, public area and laundry. Responsible for ensuring the cleanliness and orgaization of housekeeping vehicles and storage rooms. Maintains a safe work environment for guests and team members through observation and recogination of any unsafe environment. Ensures all team members have the tools necessary to perform their essential job functions. Conducts weekly, monthly and quarterly inventories in a timely manner, as outlined by DRI Policy to include maintaining desired par levels and recording of damaged and biohazard linen. Maintains the highest standards of professionalism when interacting with fellow team members club members, owners and guests. Provides team member scheduling to ensure business needs are met year-around. Participates in departmental annual budget and continuously tracks expenditures through the ordering of supplies and ensuring all invoices are coded, processed and approved in a timely manner. Ensures department meets all QA Standards in accordance with Company policies. Operates office machinery (i.e., computer, copy machine, fax machine). May oversee housekeeping operations when supplemented by a 3 rd ?party. Adheres to company standards and maintains compliance with all policies and procedures. Performs other related duties as assigned. ? EDUCATION High School Diploma or equivalent. ? EXPERIENCE A minimum of six (6) months of experience in the? Hospitality, Hospital, Home and Office Cleaning? field required. A minimum one (1) year of supervisory experience in the Hospitality, Customer Service field required.? SUPERVISORY RESPONSIBILITIES This position spends the majority of the time (50% or more) achieving organization objectives, often through the coordinate achievements of subordinate staff.? A portion of the time may be spent performing individual tasks related similar to those performed by direct reports, but primary duties are supervisory or organizational-goal related.? Analyzes and resolves problems, determines work techniques, monitors for regulatory compliance, maintains production, interprets and creates policies, and demonstrates solid subject matter knowledge.? ? Establishes departmental goals and objectives, functions with independence, and makes decisions on matters of significant importance.? Manages human, financial, and/or physical resources; proactively assesses risk to establish systems and procedures to protect organizational assets.?? Exercises judgment within defined procedures and policies to determine appropriate action; develops systems to ensure subordinates adhere to policies and procedures in compliance with organizational goals and objectives.? ? Specific supervisory duties include, but are not limited to the following: Establishes objectives and goals for the team; plans, organizes and manages work flow. Assigns, monitors, and reviews work; evaluates direct report?s performance. Recruit, interview, train, discipline, and terminate direct reports.? Orientate and train direct reports. Approves time records and time off requests; submits payroll for direct reports. Investigates and resolves concerns and complaints. Provide assistance and support; maintains a positive and professional working environment. LICENSE & CERTIFICATIONS Driver?s Licenses (non-commercial) - must be state-specific.?? SKILLS & ABILITIES This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices.? Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers. ? Specific skills and abilities include, but are not limited to the following: Computer proficiency in Microsoft Word, Excel and Outlook. Understand how to develop and implement business strategies. Ability to interpret and create policies, procedures and manuals. Excellent customer service skills. Proficient in time management; the ability to organize and manage multiple priorities. Ability to take initiative and effectively adapt to changes. Recognizes an emergency situation and takes appropriate action. Able to establish and maintain a cooperative working relation. Able to use sound judgment; work independently, with minimal supervision. Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes. Performs well with frequent interruptions and/or distractions.

Now Hiring: Housekeeping Manager You are part of the Housekeeping team. As the Housekeeping Manager, you directly oversee the housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Frond Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the properties cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the properties high cleanliness and productivity standards but to make sure everything is kept in proper working order and drive guest service levels. As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest?s needs while staying calm and focused during busy and stressful periods is critical. You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals. You take pride in your work, the hotel, and your employer to make sure we exceed our guests? expectations. If this is you, we want you to contact us... Now! Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution ? FREE MONEY! Complimentary Hotel Room Night Program ? Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount ? save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs ? take classes related to hospitality and save up to 9% off the tuition price Ideal candidates: ? You have experience in working in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality ? You are outgoing, friendly and can communicate professionally with our guests, your manager and your colleagues. ? You take pride in your work. ? You like being in the driver?s seat and leading others to success ? You are actively engaged and passionate about where you work ? You work with professionalism and integrity. A full job description is available at the time of interview. Why Concord? Concord?s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest ? having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. ? See job description

Our client, a luxury newly renovated and re-branded hotel in Midtown, is looking for a Housekeeping Manager for a temporary position. Responsibilities: Must be able to multitask and prioritize departmental functions to meet deadlines Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner Attend all hotel-required meetings and trainings Participate in M.O.D. coverage as required Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel Perform other duties as requested by management Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival Qualifications: At least 2 years of progressive experience working at a hotel, or related; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience Supervisory experience preferred Union experience preferred Must be proficient in Windows, spreadsheets, and word processing If interested, please apply! The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, with 14 offices and counting, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook , Twitter , and LinkedIn . Opportunity Awaits.

Front Desk Manager Housekeeping Starting wages just increased! Front Desk Manager Job Summary: Plan, assign, direct, manage and coordinate all Front Desk and Night Auditor staff and operations to provide services for Lodge owners and guests. Essential Duties and Responsibilities: Responsible for setting the appropriate company expectations for the Front Desk and Night Auditor staff, and setting an example for all other employees to maintain the highest level of professionalism and guest service. Determine the "big picture" for the lodge as it relates to the department, help management reach company goals and act as the liaison between management and the department to accomplish the goals for the Christie Lodge. Review incoming reservations and group reports to ascertain data required for planning Front Desk operations. Handle all necessary adjustment folios and follows up on any unpaid balances. Oversee the handling of all the cash banks: provide change, periodical audits, reimburse petty cash, etc. Resolve owner and guest concerns effecting a win-win situation when possible. Ability to make effective independent judgment and resolve any employee, guest and/or owner issues with no assistance. Prepare and present the budget forecast quarterly to the Executive Committee. Prepare and present the department budget proposal annually to the Executive Committee. Responsible for continual monitoring of the department budget and department expenses to remain within the budget guidelines. Housekeeping: Perform any combination of cleaning duties to maintain the Christie Lodge guest rooms in a clean and orderly manner and to high quality standards. Clean units, make beds, replenishing linens, clean bedrooms, kitchens, bathrooms, fireplaces and balconies. Vacuum, dust, clean carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers. Empty and transport trash, use brooms and mops and/or other equipment for cleaning. recblid ezyl25uuctlwcvw5fwuuxiye9eiggi

Healthier pets. Happier people. Better world. Our vision might sound lofty, but we believe it s attainable when we obsess about providing complete care for our amazing pets. Our approach goes far beyond addressing our animals basic needs to support their physical, mental, social, and emotional needs. By being sure we take all of these elements into consideration, we can help pet parents take the very best care of their pets. Our obsession with delivering the very best experiences for pets and their parents guides all we do. From our convenient, affordable pet salon services to our extensive array of training classes and workshops, we always make sure to keep our commitment to healthy, happy pets front and center. Purpose Statement Promotes and ensures the efficient and effective operations of the Grooming Salon. Responsible for achieving targeted goals of the grooming salon to include budgeted sales goals, gross margin to budget, labor percentage to budget, promoter metrics, supply costs, staffing and oversees the daily operations of the salon. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Provides grooming services that align with brand promise. Provides training, feedback and coaching for Pet Stylists, Pet Stylist Apprentices, Grooming Salon Apprentices and Grooming Assistants. Ensures the safety of both salon partners and pets. This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures. The Grooming Salon Leader is responsible for the welfare of all live animals Grooming Salon. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures. Adheres to Veterinary Protocol for all sick animals. Supervises the daily operations of the grooming salon. Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, & trimming nails. Follow owner's instructions and/or Breed Profiles/Standards when clipping or trimming an animal s coat. Ensure the safety and well-being of animals. Completes personal & salon partners daily grooming sales paperwork(s). Reviews all grooming partners paperwork(s) daily to ensure the proper sales are recorded on each pet before turning in to the store leader. Orders supplies as necessary for the grooming salon. In partnership with the Guest Experience Leader, provides and properly maintains clippers, blades, and other hand tools required to perform grooming services. Assists with building the grooming business (IE: Reminder calls, Book-a-Bath, 3 With Me Greet guests on the sales floor and or during vaccination clinics to promote grooming services). Ensures Grooming Salon cleanliness, performs routine housekeeping to maintain appearance of the Grooming Salon to Petco standards. Provides courteous service to all guests by utilizing the GUEST+ Model in the salon. Exhibits a high level interest in animal welfare. Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. Adheres to loss prevention policies. Interacts professionally and effectively through verbal and written communication with internal and external partners and guests. Ensures that the salon is staffed and properly trained to offer grooming services during all hours of operations. Directly supervises the Grooming Salon partners. Meets grooming sales projections, controls payroll and expenses to meet budget, maintains daily and weekly records, schedules guest grooming appointments, assists in preparation of bi-weekly work schedule. Analyzes reports to assess the state of the business and develops action plans to improve where needed to achieve budgets and goals. Assists the Guest Experience Leader and/or Store Leader in recruiting and hiring Grooming Salon partners. Provides orientation and training to all new Grooming Salon partners and monitors productivity. Identifies all situations and/or conditions that negatively affect the Grooming Salon to the Guest Experience Leader, Store Leader and/or Leader on Duty. Collaborates with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle, and Repeat Delivery. Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning. In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships. Trains and coaches proper safety procedures to all grooming salon partners, to provide the best pet and Partner experience focusing on the health & wellness of both the pet and the partner. Reviews Partner Promoter survey results with SL and GEL and works with salon staff to develop action plans. Supervisory Responsibility Directly supervise all Grooming Salon partners. Provide guidance and training to salon staff. Test potential applicants for grooming procedures and evaluate skills on other job related tasks. Complete performance evaluations for all salon partners. Work Environment The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. A large amount of this partner s time will be spent in direct contact with our guests and their dogs and the remaining time will be with the other salon and store partners. The work environment can be noisy and wet. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Some college level business/management courses is preferred. 5 years experience in guest service roles as a store partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Minimum two years experience in all breeds grooming is required. Experience monitoring and providing direction to Grooming partners is preferred. Previous supervisory experience and prior retail experience are preferred. Associated topics: bath, bather, boarding, cat bather, cat groomer, cat stylist, doggie, grooming, pet bather, pet boarding

Direct the sanitation team at Taylor Farms New Jersey to ensure completion of regular housekeeping and sanitation of the facility. Work with Operations to coordinate sanitation of assembly lines and prep rooms. Work with QA/QC to ensure GMP's are followed. Supervise the work in the production rooms, chemical room and the warehouse area. Monitor sanitation employees to ensure compliance with quality, health and safety standards. Duties and Responsibilities: Oversight of Sanitation program including scheduling sanitation employees to support the operational needs of the Taylor Farms New Jersey Division Manage, coach, mentor and train new sanitation employees on sanitation procedures. Ensures that regular housekeeping activities are completed in all areas of facility including bathrooms, lunchrooms, hallways and offices are kept clean and sanitized as required. Ensures sanitation of the food preparation and production rooms in accordance with regulatory USDA, FDA standards Leads and directs the sanitation team to achieve sanitation goals Assists and backs up sanitation team and operates equipment when required Ensures compliance with safety, sanitation and quality standards Ensures training of sanitation employees is conducted for equipment, sanitation procedures, and chemicals Schedules, checks time punched hours, and backs up employees Provides recommendations on the recruitment and corrective action of employees, evaluates performance, schedules staff and adjusts time system punches accordingly. Maintains appropriate documentation to meet company SSOP's and regulatory requirements Schedules non-daily cleaning tasks and maintains all records for master cleaning schedule Observes all safety rules and regulations including use of personal protective equipment and material handling. Ability to receive cross-training on multi facets of the operation Follows established GMP's and Food Safety guidelines, including maintaining an orderly and clean work area. Works to understand overall impact of his/her job on team productivity and plant profitability, maintains high level of personal productivity and contributes suggestions for work process improvements. Monitor, complete, and maintain efficient and accurate paperwork as needed. Performs other duties as assigned Qualifications Associates degree and/or 3-5 years sanitation experience required Sanitation certifications or formal training preferred 2 to 3 years of supervisory experience in the food/beverage industry under HACCP, USDA and/or FDA required Knowledge of sanitation in a prepared food or clinical environment preferred Knowledge of Safety Quality Foods regulatory compliance and GFSI audits preferred Moderate degree of physical activity on a frequent basis Ability to lift 50lbs Repetitive standing, walking, bending, twisting, stooping, grasping climbing, reaching, and moving about the facility Vision abilities include close, distance, peripheral, and depth perception Exposed to cold/heat/humidity Able to work a multi shift environment Ability to maintain effective working relationships with personnel, peers, and customers Self-starter and to work with minimal supervision Strong verbal and written communication skills required Bilingual in English/Spanish is preferred.

Hotel Manager We are seeking a Hotel Manager to oversee and lead our 45-room upscale boutique hotel just off the coast of Portland, Maine on Great Diamond Island. The role serves two functions as a Hotel Manager during the summer months on the island and provides support and leadership to our sister property; a 90-room AAA Four Diamond, upscale boutique hotel in the heart of downtown Portland. To become the Hotel Manager please apply for our location in Portland, Maine. We employ hospitality professionals who are competitive, expect to win and can build sales. Don't miss this fresh, exciting and rewarding career opportunity as a Hotel Manager in Portland, Maine. Title of Position: Hotel Manager Job Description: The Hotel Manager will oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of Inn Management, including Food and Beverage, housekeeping, maintenance, budget, forecast management, and rooms. Provide the vision, leadership, and strategy to inspire your associates to deliver exceptional service and drive financial success. The Hotel Manager will coach and develop staff members and assistant managers to achieve their career goals and ensure excellent service delivery. The Hotel Manager will deploy hands on management by learning all positions and overseeing service throughout the day. The Hotel Manager must have knowledge in food and beverage operation including food preparation, bartending, and serving as well as basic knowledge in hotel operation, front desk duties, and housekeeping operations. The Hotel Manager will tour and visually inspect the property daily, as well as monitor cost control, property condition, cleanliness, quality of product and service and utilize review metrics to exceed guests' highest standards while proactively enhancing processes, products, and services. The Hotel Manager will continuously support the strength of the individual hotel and collective portfolio by working with the sales team; develop and implement sales and marketing plan in the off season and be prepared and able to stay overnight on the island when necessary to ensure proper operation and guest service when facing staffing shortages. Benefits: Competitive Compensation Insurance Benefits 401(K) Paid Time Off Thorough and Ongoing Training Qualifications: The Hotel Manager should possess 3+ years of high-volume Hotel Manager experience The Hotel Manager should have a passion for developing and mentoring people as well as the ability to effectively deal with internal and external guests The Hotel Manager must have F&B experience preferably in an independent hotel or restaurant setting The Hotel Manager should be technically savvy and possess strong financial acumen The Hotel Manager must be comfortable being on the ocean, ferry boats, and or small water- crafts as these are the only modes of transportation to the island The Hotel Manager should enjoy being on the water and physically able to be on a water vessel in inclement weather Apply Now- Hotel Manager located in Portland, Maine. If you would like to be considered for this position, email your resume to [] #zr

Housekeeping supervisor The primary accountability for the Supervisor of Housekeeping is to ensure housekeeping staff is trained on all standards established to maintain and service the club operations property as directed. The individual must be dedicated to providing quality service and exceeding Member and Guest expectations. He/She is responsible for maintaining and ensuring the highest level of facility maintenance and cleanliness of the club and resort hotel rooms. Responsibilities include: Responsible for hiring, training, reviewing, supervising and if necessary, performance managing Housekeeping staff as needed Maintain a clean, aesthetically desirable and safe club and hotel room environment, which meets the expectations of the General Manager, Department Managers and Club Members/guests. Keep all indoor and outdoor areas of club clean and maintained. Remove trash from trash cans in all areas of the club, rooms and club offices. Maintain carpets clean by vacuuming and spot cleaning where necessary. Keep all floors swept, mopped and polished, including as applicable courts, exercise rooms, stairwells, lobby and hallway areas, hotel rooms, restrooms, and any other areas needed. Dust and wipe down furniture, shelves, chair arms, desks, credenzas, chandeliers, pictures, televisions, woodwork and artwork, including all ceiling HVAC registers. Clean all mirrors, glasswork, and windows, including removal of smudges, fingerprints and stains through the club, hotel rooms and club offices. In hotel rooms, ensure the room is prepared for guest by checking to clock is set properly and the alarm in off, amenities such as coffee pot/ice bucket are clean, bathroom toiletries are replenished and bathroom is spotless, the bed(s) are re-made perfectly and under the bed is inspected, etc. Assist in locker room and administrative offices as needed and assist in laundry as needed, if applicable. Responsible for plant maintenance and ensuring that plants/planters are properly clear of any debris and dead leaves, etc. Clean water in fresh flower arrangements. Re-stock supplies as needed in areas such as Member and Employee restrooms, etc.. Notifying supervisor timely as supplies run low or depleted needing to be purchased. Must effectively communicate and correspond with their Supervisor to coordinate, acknowledge, prioritize, document and complete work requested from all Department Heads and Members and Guests. Including, notification of any problem or safety issues around the club. Responsible for seeing that daily assignments is completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.). Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team. Notify supervisor of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible JOB REQUIREMENTS2 years in the general housekeeping preferred High school diploma or equivalent preferred