131 jobs found

Housekeeping Manager As the Housekeeping Manager you will ensure clean, orderly, and attractive conditions of the establishment. You're responsible for the inventory management, ordering of all supplies, hiring, and training, correcting and scheduling all housekeeping employees in conjunction with the Housekeeping Supervisor. This position would interview, train, lead, and coach the housekeeping staff with help from Housekeeping Supervisor and Director of Lodging. If you have experience in housekeeping are interested in joining the Winter Park Resort Community apply today or email for more information! Ideal Candidate: ? Microsoft Office Knowledge ? Three-years of related experience ? Prioritizes, and re-prioritizes personal time versus work needs to ensure a good balance in life, and quality of work. ? Sees projects through to completion including follow-ups on any identified issues or long-term concerns ? Is able to handle a fast-paced working environment Additional Information Mountain Environment: ? This position is required to work evenings, weekends and holidays when necessary. ? Most work tasks are performed indoors- temperature is moderate and controlled by environmental systems. ? Must be able to stand and exert well-paced mobility for up to an average shift of 8 hours. ? Must be able to lift up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 200 lbs. on a regular and continuing basis. ? Must be able to exert well-paced ability in limited space and to reach different floors of the building on a timely basis. ? Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. ? Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. ? Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. ? Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. ? Vision occurs continuously with the most common visual functions being those of near vision and depth perception. ? Requires manual dexterity to use and operate all necessary equipment and products. ? Able to wear personal protective equipment including but not limited to non-slip shoes, protective eye wear, and protective gloves. Mountain Perks: ? Limited Employee Housing Available ? Free ski passes to 12 Alterra Mountain Company destinations including Steamboat, Squaw Valley, Deer Valley, and Crystal Mountain. ? Ski at 18 Colorado Mountains for FREE resorts including Telluride, Aspen Snowmass, Arapahoe Basin, and Copper Mountain FREE equipment rentals Monday-Thursday ? Between 20-50% discount on Adventures to Canadian Mountain Holiday ( Heli-Skiing and Glacier Hiking) ? Experticity Membership: gives you access to discounted brands some discounts up to 70% recblid xfog8evid6uhrz5oruj2zhoph04z8z

You have a passion for excellence and high standards for the cleanliness and appearance of your home and surroundings and carry that same passion into the work place. Your keen sense of detail and your ability to lead a large team is what drives you. If so, the Housekeeping Guest Service Manager position is for you. You will provide leadership for the daily operation of Housekeeping services, coordinate and inspect daily housekeeping assignments to ensure "show" quality. In this role, you will act as a leader in the coaching and motivating non-salaried Cast / Employees and ensure a high level of communication. You will work closely with the team to establish goals and measurements to heighten Guest service. They will interact with our Guests on a daily basis to ensure compliance with our exceptional service standards. Responsibilities : Leadership and Relationships Clearly articulate and communicate performance expectations to front line Housekeeping Cast. Provide regular meetings with team members and create an educational, challenging, and rewarding work environment. Offer reward and recognition opportunities for individuals Conduct pre-shift staff meetings, communicating local and global pertinent information including Company initiatives Drive and maintain a friendly, sincere and safety focused service culture through consistent performance coaching and team development. Ensure smooth communication and relationships by partnering with other lines of business such as Front Office, Food & Beverage, Recreation and Engineering. Guest Service Delivery Exceed guest expectations through achievements in Guest Satisfaction Measurement scores, Quality Assurance scores, and other guest satisfaction measures. Support and maintain effective processes and procedures to ensure Guest and Cast safety, cleanliness, show quality, consistent guest service delivery and cast productivity according to Disney standards and operating practices. Financial Performance Support ways to maximize productivity while sustaining excellent service quality. Basic Qualifications : Current Salaried Leader or minimum of 1 year leadership experience Demonstrated strong Guest Service skills Demonstrated problem solving and decision making skills Demonstrated ability to manage conflict/resolution Demonstrated ability to motivate and influence as a team leader Ability to be flexible with work schedule, including weekends and holidays Fluent in English and desired local and/or multi-language skills Proven management experience at premium resort or equivalent Proven ability and desire to learn and adhere to new policies, procedures and standards Proven strong background in Housekeeping cleaning and upkeep responsibilities Proven knowledge of CPR, First Aid, AED, etc. and/ or willingness to learn Required Education : High School diploma or equivalent Preferred Education : Bachelor s degree or equivalent preferred Associated topics: hotel, house, housekeeping, janitorial, pool attendant, resort, room, suite attendant, turndown attendant, wyndham

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Executive Housekeeper is responsible for managing the daily operations of the housekeeping department to ensure the highest levels of cleanliness and guest satisfaction are maintained. This position will provide oversight of guest rooms and public areas, and management of all housekeeping activities including budget reviews, ordering supplies, scheduling, staffing, contract staff management, room inspections, as well as training, disciplining, and developing seasonal and year-round employees. Join our team today, and enjoy perks such as a Free Epic Pass for yourself & your dependents (currently includes full access to free summer activities, discounted employee golf rates, free gondola/chairlift rides, and more!), Medical, Dental, Vision, and 401-k, free leadership and career development classes, lodging, retail/rental, restaurant, and spa discounts, and so much more! Job Responsibilities Include, but are not limited to: Oversee the day to day housekeeping operations including daily opening procedures and issuing staff assignments. Manage onsite Laundry Operations. Evaluate guest satisfaction levels and monitor trends through guest survey and other means, with a focus on continuous improvement. Operate within departmental budgets through effective stock and cost controls and well managed schedules. Set departmental targets and objectives, work schedules, and ensure that company's policies and procedures are implemented. Conduct, direct, and participate in all departmental inventories; keep records of all inventories for future references. Maintain good communication and work relationships within all departments in the hotel, and with external customers and suppliers. Ensure staffing levels cover business demands. Ensure regular staff meetings are conducted, post-meeting minutes generated, and follow-up items completed. Manage staff performance issues in compliance with Vail Resorts policies and procedures. Recruit, manage, train and develop the Housekeeping team; conduct ongoing trainings for existing and new staff. Maintain good communication and relationships with units/rooms owners, and respond to their requests promptly and professionally. Additional tasks as required. Job Qualifications: At least two years of Housekeeping management experience - required. Must be detail-oriented. Strong written and verbal communication skills - required. Ability to communicate effectively within and outside Housekeeping department - required. Ability to creatively problem-solve with guests, employees, and various other departments within the resort - required. Must be able to manage multiple priorities in a fast-paced environment. Bi-lingual Spanish speaking ability - preferred. Ability to lift, push, pull up to 75 pounds on a regular basis - required. HOA property experience - preferred. Must have excellent organization and computer skills. Must be able to work nights, weekends, and holidays as needed. Becoming part of the Heavenly team means you're joining one of the best ski brands in the world. The legendary Heavenly Ski Resort offers unrivaled views of Lake Tahoe from the slopes. Come enjoy all that South Lake Tahoe has to offer, with beaches in the summer, skiing and snowboarding in the winter, and some of the best nightlife around. Located right on the shores of Lake Tahoe, Lakeland Village offer both lodge-style units and individual townhomes in a campus-style property. Come see this property for yourself! Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected If you want to work for a different kind of ski resort, you've found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 176294

Housekeeping Manager As the Housekeeping Manager you will ensure clean, orderly, and attractive conditions of the establishment. You're responsible for the inventory management, ordering of all supplies, hiring, and training, correcting and scheduling all housekeeping employees in conjunction with the Housekeeping Supervisor. This position would interview, train, lead, and coach the housekeeping staff with help from Housekeeping Supervisor and Director of Lodging. If you have experience in housekeeping are interested in joining the Winter Park Resort Community apply today or email for more information! Ideal Candidate: · Microsoft Office Knowledge · Three-years of related experience · Prioritizes, and re-prioritizes personal time versus work needs to ensure a good balance in life, and quality of work. · Sees projects through to completion including follow-ups on any identified issues or long-term concerns · Is able to handle a fast-paced working environment Additional Information Mountain Environment: · This position is required to work evenings, weekends and holidays when necessary. · Most work tasks are performed indoors- temperature is moderate and controlled by environmental systems. · Must be able to stand and exert well-paced mobility for up to an average shift of 8 hours. · Must be able to lift up to 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 200 lbs. on a regular and continuing basis. · Must be able to exert well-paced ability in limited space and to reach different floors of the building on a timely basis. · Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. · Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. · Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. · Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. · Vision occurs continuously with the most common visual functions being those of near vision and depth perception. · Requires manual dexterity to use and operate all necessary equipment and products. · Able to wear personal protective equipment including but not limited to non-slip shoes, protective eye wear, and protective gloves. Mountain Perks: · Limited Employee Housing Available · Free ski passes to 12 Alterra Mountain Company destinations including Steamboat, Squaw Valley, Deer Valley, and Crystal Mountain. · Ski at 18 Colorado Mountains for FREE resorts including Telluride, Aspen Snowmass, Arapahoe Basin, and Copper Mountain FREE equipment rentals Monday-Thursday · Between 20-50% discount on Adventures to Canadian Mountain Holiday ( Heli-Skiing and Glacier Hiking) · Experticity Membership: gives you access to discounted brands some discounts up to 70% recblid yvs4cowj8j4kxjnokbcjmwxgpmavnk

Hampton Inn Carlisle is Accepting Applications for Hourly Hotel Positions! Explore opportunities in the following areas: Housekeeping Front Office Full and Part-Time positions available include: Room Attendant House Attendant Housekeeping Supervisor Front Office Manager/Supervisor/ Guest Service Agent For more information and to apply, please visit: Category: Hospitality & Tourism , Keywords: Room Service Attendant

SUMMARY: Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. What's in it for you: PTO Paid Vacation after 1 year of service 401K Medical/Dental/Vision Insurance options Short and Long Term Disability options Employer paid life insurance with additional coverage options Employee Travel Program ESSENTIAL DUTIES AND RESPONSIBILITIES: Cleans rooms in accordance to specific brand and company standards Replenishes supplies within guest rooms and on carts to transport to assigned areas Deep cleans areas as directed by supervisor Transports trash and waste to disposable area Responds promptly to requests from guests and other departments Checks that all appliances are present and in working order for each room Vacuums carpets and performs floor care duties Reports any maintenance issues, safety hazards, accidents or injuries Completes safety training and certifications Inspects finished laundry to assure high-quality standards Handles contaminated articles per company, franchise, and OSHA standards Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day Maintains all laundry equipment and informs appropriate personnel of maintenance needs. Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS: Education/Experience: High School Diploma or GED equivalent. A minimum of 3 months of hotel housekeeping or equivalent training and experience. Skills: Innate sense of urgency Adaptability Guest service Proficient communication Ability to read, write, and speak the English language Working Conditions: Will be required to work nights, weekends and holidays Will be required to work in a fast-paced environment Will be exposed to cleaning agents and chemicals This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility in this position is to clean guest rooms and common areas for the hotel. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required to use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus. A significant portion of time will be spent moving about the hotel and frequent lifting of up to 50 pounds and carrying of up to 25 pounds may be required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JB.0.00.LN

Night Manager needed at Magness Hospitality, LLC in Gassville, AR. Must have 3 yrs exp working in a hotel, including: Training & supporting hotel clerks; Performing health/safety training on new hires; Verifying & collecting payments & issuing room keys; Managing housekeeping. Must be avail to travel to work at different Magness Hospitality, LLC owned hotels in the AR area. Must have flexible schedule & be avail to work weekends & holidays. Fax resumes to Salman Noordin at . EOE M/F/D/V. Category: Hospitality & Tourism , Keywords: Guest Service Manager

Grand Pacific Resort Management is a Southern California rooted company with a world-class culture and exciting growth plans. Inspired by the understanding that the aim of life is to enrich lives; GPRM was created to help families invest invaluable time away together. Our ideal candidate will have a strong background in rooms' management with a focus of the housekeeping operation in a wide range of property size. You have a proven track record of assessing deferred maintenance issues and raising owner and guest satisfaction. You have hired, trained, coached, and developed an outstanding team to manage a division. This role of Director of Housekeeping is a critical hire for our future success in an expanding portfolio of hotel and time-share properties. Job Duties include: Performs, oversees & sets standards for all Housekeeping functions. Oversees staff & management scheduling for Housekeeping Department Maintains and improves staff morale Enforces Uniform Guidelines Enforces a high standard of service excellence and seeks to always achieve a 12-month RCI score of 4.6 or better Initiates and provides programs to obtain service goals Maintains Resort Facilities and guest units to the highest standards of cleanliness Assures all units are inspected for cleanliness prior to releasing for occupancy Follows weekly best practices schedule and performs cleaning duties as directed by the calendar Has written checklists for all staff members to follow during their shifts to insure all areas of the resort are properly cleaned Tracks housekeeper efficiency to assure units are cleaned within time guidelines Tracks room readiness to assure all HOA units are cleaned by 4pm daily and all hotel units are cleaned by 3pm daily Establishes and maintains vendor relationships Insures new venders are approved and have sufficient insurance requirements per company policy Prepare and approve annual budget in concert with the General Manager by October 1 Implement and monitor budget within financial parameters and guidelines set forth in approved budget Utilizes labor forecast and labor tracking reports to schedule employees within budgetary guidelines Act as liaison between rooms division as needed to block off inventory for deep cleaning, maintenance weeks and best practices Receive and respond to guest housekeeping complaints in person and in writing as needed Conduct weekly unit and common area inspections with GM and Director of Housekeeping Attend weekly Managers Meetings Act as Manager on Duty when appropriate to resolve guest issues and handle emergency situations Act as the Emergency Response Team coordinator Assist in preparing and coordinating reserve study project prior to October 1 on a yearly basis Attends weekly Staff meetings and communicates effectively with all department heads via e-mail and other means. Oversees pertinent flow of information between all departments as needed Leads by example, builds morale, motivates and sets the highest standard of excellence in the timeshare industry among employees Interviews and helps facilitate hiring of new employees when needed Document, discipline and assist in the termination of employees when needed Operates RDP and Utilizes HOA whenever applicable Utilize excel, Microsoft word and Outlook programs to more efficiently utilize time Insures training programs are in place for new employees Flexible schedule availability required, to include working weekends and holidays Process and edit Housekeeping staff payroll as needed Makes recommendations and implements policies and procedures to improve resort efficiency and service levels within the Housekeeping department Understands and enforces all Safety & Security policies Stay abreast of State and Federal legislation related to the hotel and vacation ownership business Insure compliance with all Federal, State and local laws as it relates to hotel and vacation ownership operations Follow all safety incentive program guidelines to reduce workers compensation claims to include tracking and implementing (as needed) safety recommendations Position is subject to transfer to other resorts and or positions within Grand Pacific Resorts family REQUIREMENTS  Position imposes some physical demands. Movement required throughout the resort. Some of the time is spent sitting at a desk working on a computer. Position also requires standing for periods of time. Must be able to lift or carry objects up to 50 lbs. High School education minimum and College education is preferable. At least five years of experience in the hospitality and maintenance industry required. Ability to work on computer systems to include Excel and Microsoft Word. Management experience required. Computer experience required. Telephone etiquette. General office skills. Works at a desk in an office area. Some time spent on property tours and visiting other office areas. Reports to the General Manager.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Position Summary The General Manager is responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction. GENERAL MANAGER ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees. Financial Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Responsible for preparation of property budget and forecasts. Manages labor standards and property level expenses to achieve maximum flow through to the bottom line profit. Explains and manages financial activities. Reconcile all financial accounts. Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks. Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors. Sales Works with Director of Sales to manage all sales activities of the property and meet revenue objectives. Activities include setting goals, completing competitive surveys, taking reservations and compiling reports. Make sales calls as outlined by the Sales Management Teams and/or the Director of Operations. Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase property's visibility within the local market. Coordinates and implements sales and marketing activities of the property. Guest Satisfaction Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to AGM and hourly associates. Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives. Employee Management Recruits qualified applicants. Trains employees in accordance with company standards. Motivates and gives direction to all employees. Communicates all policies and procedures to entire staff. Conducts regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc. Adheres to federal, state and local laws employment related laws and regulations. Manages employee personnel forms, including hiring, performance evaluations, payroll and benefits related information, required Federal and State postings, etc. Conducts coaching/counseling sessions; performance evaluations; prepares performance improvement plans, disciplinary documentation; conducts terminations. Ensures that employee related issues are resolved in a manner consistent with company policies. Mentors and develops Assistant General Manager/Operations Manager; provides learning opportunities by assigning new tasks in all General Management responsibilities; evaluates AGM's strengths and weaknesses and provides training and on the job tasks to prepare AGM for GM opportunities. Performs duties in all aspects of hotel operations whenever needed. Property Appearance Inspects and documents repairs and cleanliness of property with AGM to ensure optimum upkeep and repair, room cleanliness and overall property appearance. Miscellaneous Serves as "Manager on Duty" Manage the Food & Beverage function within the hotel in order to maintain high standards of quality, service and merchandising to maximize profits. Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property. Job Requirements GENERAL MANAGER SUPERVISORY RESPONSIBILITIES: Directly manages the hotel staff on a daily basis. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION And/or EXPERIENCE 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Organization And Time Management Skills Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines. Computer Skills Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software. Considerable knowledge of computer accounting programs. Budgetary analysis capabilities required. Ability to access and accurately input information using a moderately complex computer system. Communications Skills English language proficiency; communication, listening, applied reading and writing Analytical Skills Computer skills, problem solving skills, decision-making, arithmetic computation, learning Interpersonal Skills Customer service orientation, interpersonal skills, team work, diversity relations PERSONAL ATTRIBUTES Integrity, dependability, positive demeanor, presentation, adaptability/flexibility, stress tolerance, initiative Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

SUMMARY:? Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. What's in it for you:? PTO Paid Vacation after 1 year of service 401K Medical/Dental/Vision Insurance options Short and Long Term Disability options Employer paid life insurance with additional coverage options Employee Travel Program ?ESSENTIAL DUTIES AND RESPONSIBILITIES: ??????????????????????????????????????????????????????????????????? ? ? ?Cleans rooms in accordance to specific brand and company standards ? ? ?Replenishes supplies within guest rooms and on carts to transport to assigned areas ? ? ?Deep cleans areas as directed by supervisor ? ? ?Transports trash and waste to disposable area ? ? ?Responds promptly to requests from guests and other departments ? ? ?Checks that all appliances are present and in working order for each room ? ? ?Vacuums carpets and performs floor care duties ? ? ?Reports any maintenance issues, safety hazards, accidents or injuries ? ? ?Completes safety training and certifications ? ? ?Inspects finished laundry to assure high-quality standards ? ? ?Handles contaminated articles per company, franchise, and OSHA standards ? ? ?Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day ? ? ?Maintains all laundry equipment and informs appropriate personnel of maintenance needs. ? ? ?Follows company policies and procedures ? ? ?Other duties as assigned by supervisor or management QUALIFICATIONS: ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ? Education/Experience: High School Diploma or GED equivalent. A minimum of 3 months of hotel housekeeping or equivalent training and experience. ? Skills: Innate sense of urgency Adaptability Guest service Proficient communication Ability to read, write, and speak the English language Working Conditions: Will be required to work nights, weekends and holidays Will be required to work in a fast-paced environment Will be exposed to cleaning agents and chemicals This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility in this position is to clean guest rooms and common areas for the hotel. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required to use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus. A significant portion of time will be spent moving about the hotel and frequent lifting of up to 50 pounds and carrying of up to 25 pounds may be required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JB.0.00.LN

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Assists the Housekeeping Manager in supervising housekeeping personnel and ensures the established standards of cleanliness are maintained. Ensures accurate and timely information on room status is communicated to the housekeeping office and front desk while proper documentation is maintained. You are directly responsible for ensuring staff is meeting standards on a daily basis. You will be assigned a daily section of rooms to oversee and ensure the rooms are perfect before reporting them to be ready for an arriving guest to check in. Responsibilities include (but are not limited to): * Supervision and ongoing training of Housekeepers, Inspectors and Hospitality Attendant * Continuous visual inspections of Condominiums and units to ensure everything is clean and in working order * Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations * Foster the departments safety culture through training, enforcing company guidelines and accountability * Provide staff, training, coaching and performance reviews for the housekeeping department * Celebrate successes and publicly recognizes the contributions of team members Qualifications: * Experience in housekeeping operations - preferred * Experience in a supervisory position - preferred * Microsoft office especially Excel and Outlook - required * Knowledge of LMS and PeopleSoft - preferred * Valid driver's license with acceptable driving record - preferred * Strong communication skills - required * Able to lift up to 50 lbs. - required * Able to stand for long periods of time in excess of 5 hours without sitting - required * Experience on Microsoft applications (Word, Excel, Outlook, Explorer) - preferred * Able to communicate effectively in English, both written and verbal - required * Spanish - preferred * High school diploma - required * Detail oriented; self-motivated; good communication skills; guest service oriented - required * Willing to work weekends, holidays, and evenings as needed - required If you're hard working and feel exhilarated serving others, you'll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you're interested in moving mountains in your career, come work with us at Breckenridge where you'll instantly feel at home. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178029

SUMMARY: Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. What's in it for you: PTO Paid Vacation after 1 year of service 401K Medical/Dental/Vision Insurance options Short and Long Term Disability options Employer paid life insurance with additional coverage options Employee Travel Program ESSENTIAL DUTIES AND RESPONSIBILITIES: Cleans rooms in accordance to specific brand and company standards Replenishes supplies within guest rooms and on carts to transport to assigned areas Deep cleans areas as directed by supervisor Transports trash and waste to disposable area Responds promptly to requests from guests and other departments Checks that all appliances are present and in working order for each room Vacuums carpets and performs floor care duties Reports any maintenance issues, safety hazards, accidents or injuries Completes safety training and certifications Inspects finished laundry to assure high-quality standards Handles contaminated articles per company, franchise, and OSHA standards Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day Maintains all laundry equipment and informs appropriate personnel of maintenance needs. Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS: Education/Experience: High School Diploma or GED equivalent. A minimum of 3 months of hotel housekeeping or equivalent training and experience. Skills: Innate sense of urgency Adaptability Guest service Proficient communication Ability to read, write, and speak the English language Working Conditions: Will be required to work nights, weekends and holidays Will be required to work in a fast-paced environment Will be exposed to cleaning agents and chemicals This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility in this position is to clean guest rooms and common areas for the hotel. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required to use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus. A significant portion of time will be spent moving about the hotel and frequent lifting of up to 50 pounds and carrying of up to 25 pounds may be required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JB.0.00.LN

Position Summary: Responsibilities include selling and planning Banquet functions throughout the Club for all member events, private parties, and meetings/conventions. Maintains the highest standards of food and beverage service, and is creative in room set-ups and presentations. Essential Functions: Ø Promotes, advertises and markets the Club's event facilities and capabilities to all members. Ø Transmits necessary information and coordinates event planning with production, serving and housekeeping staffs; arranges for printing of menus, procuring decorations, entertainment and other special requests. Ø Responsible for inspecting and performing quality checks for every event prior to the scheduled start time of the event. Ø Critiques functions to determine future needs and to implement any changes for increased quality. Ø Suggests and helps guests plan menus in conjunction with Executive Chef and or other culinary staff. Ø Responsible for the timely communication to the Banquet and Culinary staff of event attendance, event timing, and event changes as they occur. Ø Maintains past and potential client files; schedules calls and visits to assess on-going needs of prospective clients for catering services. Ø Enforces the service standards for all banquet events, meetings and related operations including innovative and creative food and beverage/bar displays. Ø Handles member/guest complaints and works to provide a solution in a timely and professional manner. Ø Promotes a positive work environment, and a positive team atmosphere with other Banquet, Catering and Culinary management and staff. Ø Finalizes BEO's on a daily basis with all necessary billing information for the Accounting department. Ø Continues to acquire knowledge of the latest trends of special events and service by studying trade publications, and attending seminars. Ø Performs all other duties as assigned by the employer. Qualifications and Skills: Education: Bachelors' degree in Marketing or Hospitality Management or any other combination of education, training or experience that provides the required knowledge skills and abilities. Experience: Must have at least three years of recent Catering Sales or Event planning. Experience in a luxury Hotel or Club setting is preferred. Additional Skills: Proficiency with Microsoft Word, Excel and Outlook is required, excellent communication, organization and service oriented people skil n;msoX}[#

Gecko Hospitality is looking for a Hotel General Manager for a select-service property in Gainesville, Florida. The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees while maintaining the integrity of the hotel. The General Manager will be expected to continue providing service with a human touch to business and leisure travelers alike. Managing Property Operations and Department Budgets Provide timely, real-time feedback to management and hourly associates on service and operational standards; including feedback on even the smallest of service and operational details. Create and support clear lines of responsibility for the management team, including coverage and oversight throughout the day. Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards. Manage the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals. Act as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.). Delegate responsibilities for operations and projects to appropriate level of associate. Managing and Sustaining Sales and Marketing Strategy Manage relationships with decision-makers at top accounts. Interact with in-house guests to prospect for new sources of business. Work with Market Sales to establish property sales strategy, extended stay occupancy targets, sales goals, and action plans. Understand and leverage sales and marketing advantages over competitor properties within the market. Coach and reinforce associate selling strategies that take advantage of property amenities. Identify key revenue generating stakeholders and customers and communicate information to sales offices. Managing Profitability Measure, analyze, and communicate property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data. Monitor and forecast future and length of stay rate tiers to inform revenue management and profitability strategy. Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations. Initiate action to support property revenue and profitability goals. Update and communicate profit forecasts to associates/managers. Review Daily Income Reports and identify, research, and resolve balance issues. Consolidate reports needed for period-end review including budgeting to P&L, Accounting (AR & AP) tracking, and credit card disputes report via Merchants Services. Managing and Conducting Human Resource activities Conduct a performance review process for associates. Understand the performance expectations for all positions within the property (e.g. front desk associate, breakfast hostess and night auditors) Ensure ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.). Facilitate cross-training to support associate professional growth and operational excellence. Lead associates through property changes, and help them transition into new property roles. Complete management training and continue to train Support recruitment and hiring efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., rooms operations) compatible for operational needs.

Job Scope: Princess Cruises has excellent seagoing opportunities for Hotel General Managers to lead our Hotel Department in creating memorable moments for our guests and achieving the highest level of customer service, product consistency, and profitability in line with the Company's directives, brand pillars, and overall commercial, operational, and human resources strategies. The operation consists of Food & Beverage, Housekeeping, Guest Services, Onboard Revenue (Casino, Boutiques, Photo-Video, Spa, Shore Excursions and others), Financial Operations, Entertainment, Training & Development, and Medical Facilities. We welcome you to consider working with one of the world's premier cruise lines, with 18 ships sailing to hundreds of worldwide destinations. Responsibilities: Provides functional leadership to all hotel and hotel-related departments. Ensures that the overall guest experience and service standards are met or exceeded by regularly meeting with the hotel senior management to oversee voyage food, beverage, hotel, and entertainment plans and participating in weekly Hotel Operations inspections. Consistently reviews guest feedback to identify trends and issues; takes prompt action to ensure that the team surprises and delights guests and meets Net Promoter targets. Conscientiously formulates and implements short and long-term plans for improving the guest experience at all levels within Hotel Operations. Directs the day-to-day operational efficiency of all areas within the Hotel department in collaboration with shoreside management. Constantly oversees the activities, assignments, and projects of shipboard hotel departments. Ensures crew members adhere to all Hotel and HESS Policies and Procedures to achieve total guest satisfaction in a clean, safe and healthy environment. Responsible for ensuring all hotel crew and hotel areas are prepared to pass internal and governmental regulatory inspections. Conscientiously coordinates the planning and documenting of current and future itinerary deployments, anticipating problems relating to revenue, demographics, logistics, and clearance requirements; accurately compiles and promptly submits to the shoreside management the Itinerary Planning document, when required. Responsibly oversees and drives the financial performance of all revenue-generating departments to achieve the Company's targets and guidelines. Carefully monitors costs, expenditures, and inventory of all Hotel areas and achieves targets within the established budget. Builds excellent relationships, communicates and consults with shipboard hotel management, to ensure understanding and support of all guest experience and HESS initiatives. Constantly coordinates with the Captain to keep guests fully informed at all times during any incident or event that may affect their cruise experience. Regularly oversees effective and professional communication between the ship and third parties, such as USPH, Customs, and Immigration. Works with various internal departments (e.g. Technical and Marine) to direct certain activities in support of the hotel and guest experience desired outcomes. Collaborates with shoreside management to assist with planning for all hotel R&M and capital projects. Continuously analyzes current processes to identify areas for improvement and increased efficiency. Establishes a compliance culture within the organization and fosters an environment where employees feel comfortable to report potential violations or misconduct. Demonstrates commitment to the company's Core Values and Shared Purpose and acts as a role model. Hiring Requirments: 10 (ten) or more years of progressive management experience in a 4 or 5-star resort or cruise ship with at least five years of operational experience in Food & Beverage, Front Office and/or Housekeeping. In-depth understanding of the principles and processes involved in the business and organizational planning, coordination, and execution. This includes strategic planning, resource allocation, labor modeling, leadership technique, and production methods. General knowledge of policies and best practices involved in the human resources function. Must have a proven ability to manage international employees in a positive and productive manner through motivation and development. Must be able to effectively manage the employee journey, in line with the company's policies and procedures, through coaching, mentoring, performance improvement or employee termination. Bachelor's degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred. Comprehension of HACCP procedures for sanitation and cleanliness. Personal characteristics include leadership ability; self-motivated and self-directed; strong presentation and public speaking skills; strong verbal, listening, and excellent written communication skills. Requires a collaborative work style, fostering cooperation and teamwork. Ability to work well during stressful situations. Benefits Along with a challenging career and worldwide traveling opportunities, Princess Cruises offers many other benefits. Hotel General Managers within our shipboard team are afforded executive officer status, which ensures comfortable, individual accommodations and access to passenger facilities such as restaurants, the fitness center, and luxury pools. You will also receive a complete benefits plan including medical, dental, and vision. Next Steps… Apply today and set sail on an exciting new career course! Our goal is to be the number one cruise and cruise-tour provider. To make that happen, we need qualified, top-notch team members. If you're looking to get your talent noticed, apply today! To share our world, share our hearts and create lasting memories.

We are a full-service outsourcing partner to the hospitality industry where restaurants, resorts, hotels, country clubs, etc., hire us for housekeeping and total facilities maintenance. We are looking for an experienced Operations Manager for our locations in and around Orange County, CA with a strong background in hospitality/food and beverage/property maintenance/ and a verifiable background in sales, account management, business development, operations management, and customer relations. Responsibilities Measure the effectiveness of all processes (budget, operations, and management, etc.) Determine company's strategic growth and execute growth initiatives. Ensure high quality service levels and strong relationships with current and prospective customers. Schedule typically requires hours of about 4:00 a.m. to 1:00 p.m., Monday through Friday. Qualifications: 5 years of experience in property management, sales and/or management in the hospitality industry, negotiating vendor and client contracts, team management or a related field. Bilingual (Spanish-English) is preferred.

Healthier pets. Happier people. Better world. Our vision might sound lofty, but we believe it s attainable when we obsess about providing complete care for our amazing pets. Our approach goes far beyond addressing our animals basic needs to support their physical, mental, social, and emotional needs. By being sure we take all of these elements into consideration, we can help pet parents take the very best care of their pets. Our obsession with delivering the very best experiences for pets and their parents guides all we do. From our convenient, affordable pet salon services to our extensive array of training classes and workshops, we always make sure to keep our commitment to healthy, happy pets front and center. Purpose Statement Promotes and ensures the efficient and effective operations of the Grooming Salon. Responsible for achieving targeted goals of the grooming salon to include budgeted sales goals, gross margin to budget, labor percentage to budget, promoter metrics, supply costs, staffing and oversees the daily operations of the salon. Through the lens of our Petco Co-Values, ensures the health, welfare and proper care of all live animals. Provides grooming services that align with brand promise. Provides training, feedback and coaching for Pet Stylists, Pet Stylist Apprentices, Grooming Salon Apprentices and Grooming Assistants. Ensures the safety of both salon partners and pets. This job is composed of a variety of different tasks that may be covered by Petco operational standards, policies and procedures. The Grooming Salon Leader is responsible for the welfare of all live animals Grooming Salon. Key Accountabilities The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensure the health and well-being of live animals by providing the correct care in accordance with the established Petco standards, policies and procedures. Adheres to Veterinary Protocol for all sick animals. Supervises the daily operations of the grooming salon. Professionally manages and performs grooming services including brushing, bathing, ear and teeth cleaning, expression of anal glands, & trimming nails. Follow owner's instructions and/or Breed Profiles/Standards when clipping or trimming an animal s coat. Ensure the safety and well-being of animals. Completes personal & salon partners daily grooming sales paperwork(s). Reviews all grooming partners paperwork(s) daily to ensure the proper sales are recorded on each pet before turning in to the store leader. Orders supplies as necessary for the grooming salon. In partnership with the Guest Experience Leader, provides and properly maintains clippers, blades, and other hand tools required to perform grooming services. Assists with building the grooming business (IE: Reminder calls, Book-a-Bath, 3 With Me Greet guests on the sales floor and or during vaccination clinics to promote grooming services). Ensures Grooming Salon cleanliness, performs routine housekeeping to maintain appearance of the Grooming Salon to Petco standards. Provides courteous service to all guests by utilizing the GUEST+ Model in the salon. Exhibits a high level interest in animal welfare. Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals. Adheres to loss prevention policies. Interacts professionally and effectively through verbal and written communication with internal and external partners and guests. Ensures that the salon is staffed and properly trained to offer grooming services during all hours of operations. Directly supervises the Grooming Salon partners. Meets grooming sales projections, controls payroll and expenses to meet budget, maintains daily and weekly records, schedules guest grooming appointments, assists in preparation of bi-weekly work schedule. Analyzes reports to assess the state of the business and develops action plans to improve where needed to achieve budgets and goals. Assists the Guest Experience Leader and/or Store Leader in recruiting and hiring Grooming Salon partners. Provides orientation and training to all new Grooming Salon partners and monitors productivity. Identifies all situations and/or conditions that negatively affect the Grooming Salon to the Guest Experience Leader, Store Leader and/or Leader on Duty. Collaborates with store Partners to ensure an exceptional guest experience for all Omni-channel initiatives, to include but not limited to Instacart, Extended Aisle, and Repeat Delivery. Performs activities to maintain a knowledge and understanding of Store Sales and Margin reports and data. Applies a talent management skill set within the scope of recruiting, hiring, training, work scheduling, coaching and succession planning. In partnership with store leaders, recruits, hires and develops a team focus on building long-term guest relationships. Trains and coaches proper safety procedures to all grooming salon partners, to provide the best pet and Partner experience focusing on the health & wellness of both the pet and the partner. Reviews Partner Promoter survey results with SL and GEL and works with salon staff to develop action plans. Supervisory Responsibility Directly supervise all Grooming Salon partners. Provide guidance and training to salon staff. Test potential applicants for grooming procedures and evaluate skills on other job related tasks. Complete performance evaluations for all salon partners. Work Environment The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. A large amount of this partner s time will be spent in direct contact with our guests and their dogs and the remaining time will be with the other salon and store partners. The work environment can be noisy and wet. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and store personnel. Follow all safety precautions and procedures. Education and Experience Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Some college level business/management courses is preferred. 5 years experience in guest service roles as a store partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Minimum two years experience in all breeds grooming is required. Experience monitoring and providing direction to Grooming partners is preferred. Previous supervisory experience and prior retail experience are preferred. Associated topics: brush, cat bather, cat boarding, dog bather, dog boarding, estilista de gatos, groomer, grooming, pet groomer, stylist

Position Summary: Oversees the effective booking and coordinating of meetings, group reservations and events. Responsible for entering group block reservations, administrative duties, meeting room set up and maintenance, and effective communication with the DOS, General Manager, clients and other departments in the hotel. (Primary job responsibilities generally fall into the following categories: sales and marketing, guest services and profit management. Assists other departments when needed and performs other related duties as assigned.) HILTON SALES EXPERIENCE PREFERRED. Primary Responsibilities: Assists the DOS with the development and implementation of the customized business / sales & marketing plan. · Fills in for Director of Sales when necessary. (Director of Sales and/or GM will do the same when SMERF Sales Manager is unavailable.) · Complete a Future Group report each week, a rolling event grid showing the next 10 days of groups and meetings. · Set the house for daily arrivals and communicate with all departments regarding new accounts, group and meetings. · Track company name data and ensure that reservations are being coded appropriately using the daily reports available. · Collaborate with front desk and housekeeping on assigning and setting up rooms for new and VIP clients. · Responds to all SMERF LEADs through available hotel channels in a timely manner. ( Same day whenever possible) Must comply with Hilton Brand Standards when responding through Hilton Channels. · Writing welcome and thank you letters to clients. · Tracking group booking arriving in the next 30 days. Sending introduction letters and ensuring that we have a correct method of payment, rooming list, numbers are confirmed, tax exemptions etc… · Handle incoming SMERF sales calls (always return phone messages promptly, same day if at all possible). · Maintain an organized filing system and complete all sales paperwork (ex. contracts & meeting agreements). · Inputting groups in sales and events and setting up the billing and rooming list information. · Tracking meeting room bookings. Setting up and servicing meetings on the day of the event. Coordinating catering needs, getting pricing, confirming times etc… · Complete any Quick Links, POG's and filings for new business. · Upkeep of the Sales Process: Binders, LNR list, Sales & Events contacts etc… · Complete knowledge of brand specific standards and top Hotel accounts. · Joins the DOS and GM on sales calls. · Relieve the front desk when necessary. · Keep sales office clean and organized. · Must perform any other required duties as requested by the Director of Sales or General Manager. · Willing to work flexible schedule - will be required to work some weekends - as the sales department must be represented at each function. · Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. · Follows all Hotel Sales Procedures Physical Requirements: · Must be able to work in close quarter, approximately 2.5 feet · Must be able to stand/ walk on feet for up to 8 hours a day · Must be able to bend, kneel and reach · Must be able to speak clearly and effectively in English · Must be able to lift up to 25lbs · Must have clear vision for close computer/ writing tasks Qualifications HILTON SALES EXPERIENCE PREFERRED. 3+ years' of sales experience Excellent written and verbal communication skills

Position Summary: Oversees the effective booking and coordinating of meetings, group reservations and events. Responsible for entering group block reservations, administrative duties, meeting room set up and maintenance, and effective communication with the DOS, General Manager, clients and other departments in the hotel. (Primary job responsibilities generally fall into the following categories: sales and marketing, guest services and profit management. Assists other departments when needed and performs other related duties as assigned.) HILTON SALES EXPERIENCE PREFERRED. Primary Responsibilities: Assists the DOS with the development and implementation of the customized business / sales & marketing plan. · Fills in for Director of Sales when necessary. (Director of Sales and/or GM will do the same when SMERF Sales Manager is unavailable.) · Complete a Future Group report each week, a rolling event grid showing the next 10 days of groups and meetings. · Set the house for daily arrivals and communicate with all departments regarding new accounts, group and meetings. · Track company name data and ensure that reservations are being coded appropriately using the daily reports available. · Collaborate with front desk and housekeeping on assigning and setting up rooms for new and VIP clients. · Responds to all SMERF LEADs through available hotel channels in a timely manner. ( Same day whenever possible) Must comply with Hilton Brand Standards when responding through Hilton Channels. · Writing welcome and thank you letters to clients. · Tracking group booking arriving in the next 30 days. Sending introduction letters and ensuring that we have a correct method of payment, rooming list, numbers are confirmed, tax exemptions etc… · Handle incoming SMERF sales calls (always return phone messages promptly, same day if at all possible). · Maintain an organized filing system and complete all sales paperwork (ex. contracts & meeting agreements). · Inputting groups in sales and events and setting up the billing and rooming list information. · Tracking meeting room bookings. Setting up and servicing meetings on the day of the event. Coordinating catering needs, getting pricing, confirming times etc… · Complete any Quick Links, POG's and filings for new business. · Upkeep of the Sales Process: Binders, LNR list, Sales & Events contacts etc… · Complete knowledge of brand specific standards and top Hotel accounts. · Joins the DOS and GM on sales calls. · Relieve the front desk when necessary. · Keep sales office clean and organized. · Must perform any other required duties as requested by the Director of Sales or General Manager. · Willing to work flexible schedule - will be required to work some weekends - as the sales department must be represented at each function. · Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. · Follows all Hotel Sales Procedures Physical Requirements: · Must be able to work in close quarter, approximately 2.5 feet · Must be able to stand/ walk on feet for up to 8 hours a day · Must be able to bend, kneel and reach · Must be able to speak clearly and effectively in English · Must be able to lift up to 25lbs · Must have clear vision for close computer/ writing tasks Qualifications HILTON SALES EXPERIENCE PREFERRED. 3+ years' of sales experience Excellent written and verbal communication skills

Essential Job Functions Responsibilities include, but are not limited to: Responsible for maintaining the overall operation of the resort: Oversee the evening resort operations, including the night audit process, conduct daily resort and unit inspections to ensure proper housekeeping and maintenance standards are met, maintain safety of resort for guests, owners and staff and communicate issues and activity from evening shift to department and resort managers. Demonstrate a passion and understanding of company goals, concepts, practices, and procedures for managed work group(s) and how they support related operations. Identify process improvements and best practices. (30% time) Maintain positive customer relationships: Embrace and exhibit the highest level of ethics and integrity consistent with Wyndham standards, demonstrate an ability to motivate and communicate expectations with humility and respect. Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern that may require additional monitoring or follow-up, to resort manager. Make appropriate service recovery recommendations. (30% time) Maintain positive associate relationships and build a "Count On Me" Culture: Exercise the ability to attract, coach, train, and retain talent by engaging and showing a genuine passion to develop others. Partner with Human Resources to minimize employee relations issues. Continuously exhibit the company's Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (25% time) Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (10% time) Performs other duties as needed. (5% time) Wyndham Destinations believes in putting the world on vacation. Our global presence in 110 countries at more than 220 vacation ownership resorts and 4,300+ affiliated exchange properties distinguishes Wyndham Destinations as the world's largest vacation ownership and exchange company, with North America's largest professionally managed rental business. Every year 3.5 million families entrust us with their vacation dreams. As the world's largest vacation company, Wyndham Destinations provides access to unlimited possibilities to inspire your next vacation - or your next career. Each year our team of 25,000 associates delivers great vacations to millions of families as they make memories of a lifetime. Learn how you can join us on your career journey by visiting careers.wyndhamdestinations.com. Our world is your destination. The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. If you require a reasonable accommodation to complete an application please email your request to and provide the job title and location to which you are applying. Qualifications Minimum Requirements and Qualifications a) Education . High School diploma or equivalent required . BA/BS degree preferred b) Training requirements . CPR . Certified Pool Operator preferred c) Knowledge and skills . Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action. . Possess innate analytical ability to grasp numbers and understand their impact . Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation. . Ability to ensure administrative functions and duties are assigned and completed according to WD standards, including timekeeping, vendor/board contracts, revenue documents and personnel action forms. . Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Destinations values. . Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up. . Working knowledge of the composition of Association documents, some understanding of governing statutes and board meeting procedures. . Proven success managing budgets. . Demonstrated knowledge & application of applicable codes, laws & regulations. . Working Knowledge of Housekeeping, Front Desk, Maintenance, F&B departments. . Understanding of Labor Relations (where appropriate). . Professional appearance and excellent communication skills in dealing with associates, guests, board members and vendors. . Ability to keep sensitive information confidential. d) Technical Skills . PC skills . Microsoft Office: Word, Excel, PowerPoint e) Job experience . Three to five years of property Vacation ownership/hotel management experience. . Three years of supervisory experience. Unless there is a legal requirement, experience will be accepted for the education requirement.