SUMMARY:? Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. What's in it for you:? PTO Paid Vacation after 1 year of service 401K Medical/Dental/Vision Insurance options Short and Long Term Disability options Employer paid life insurance with additional coverage options Employee Travel Program ?ESSENTIAL DUTIES AND RESPONSIBILITIES: ??????????????????????????????????????????????????????????????????? ? ? ?Cleans rooms in accordance to specific brand and company standards ? ? ?Replenishes supplies within guest rooms and on carts to transport to assigned areas ? ? ?Deep cleans areas as directed by supervisor ? ? ?Transports trash and waste to disposable area ? ? ?Responds promptly to requests from guests and other departments ? ? ?Checks that all appliances are present and in working order for each room ? ? ?Vacuums carpets and performs floor care duties ? ? ?Reports any maintenance issues, safety hazards, accidents or injuries ? ? ?Completes safety training and certifications ? ? ?Inspects finished laundry to assure high-quality standards ? ? ?Handles contaminated articles per company, franchise, and OSHA standards ? ? ?Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day ? ? ?Maintains all laundry equipment and informs appropriate personnel of maintenance needs. ? ? ?Follows company policies and procedures ? ? ?Other duties as assigned by supervisor or management QUALIFICATIONS: ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ? Education/Experience: High School Diploma or GED equivalent. A minimum of 3 months of hotel housekeeping or equivalent training and experience. ? Skills: Innate sense of urgency Adaptability Guest service Proficient communication Ability to read, write, and speak the English language Working Conditions: Will be required to work nights, weekends and holidays Will be required to work in a fast-paced environment Will be exposed to cleaning agents and chemicals This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility in this position is to clean guest rooms and common areas for the hotel. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required to use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus. A significant portion of time will be spent moving about the hotel and frequent lifting of up to 50 pounds and carrying of up to 25 pounds may be required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JB.0.00.LN
Dec 06, 2019
SUMMARY:? Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. What's in it for you:? PTO Paid Vacation after 1 year of service 401K Medical/Dental/Vision Insurance options Short and Long Term Disability options Employer paid life insurance with additional coverage options Employee Travel Program ?ESSENTIAL DUTIES AND RESPONSIBILITIES: ??????????????????????????????????????????????????????????????????? ? ? ?Cleans rooms in accordance to specific brand and company standards ? ? ?Replenishes supplies within guest rooms and on carts to transport to assigned areas ? ? ?Deep cleans areas as directed by supervisor ? ? ?Transports trash and waste to disposable area ? ? ?Responds promptly to requests from guests and other departments ? ? ?Checks that all appliances are present and in working order for each room ? ? ?Vacuums carpets and performs floor care duties ? ? ?Reports any maintenance issues, safety hazards, accidents or injuries ? ? ?Completes safety training and certifications ? ? ?Inspects finished laundry to assure high-quality standards ? ? ?Handles contaminated articles per company, franchise, and OSHA standards ? ? ?Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day ? ? ?Maintains all laundry equipment and informs appropriate personnel of maintenance needs. ? ? ?Follows company policies and procedures ? ? ?Other duties as assigned by supervisor or management QUALIFICATIONS: ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? ? Education/Experience: High School Diploma or GED equivalent. A minimum of 3 months of hotel housekeeping or equivalent training and experience. ? Skills: Innate sense of urgency Adaptability Guest service Proficient communication Ability to read, write, and speak the English language Working Conditions: Will be required to work nights, weekends and holidays Will be required to work in a fast-paced environment Will be exposed to cleaning agents and chemicals This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility in this position is to clean guest rooms and common areas for the hotel. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required to use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus. A significant portion of time will be spent moving about the hotel and frequent lifting of up to 50 pounds and carrying of up to 25 pounds may be required. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JB.0.00.LN
Job Responsibilities: Serves meals timely and following proper procedure so that hot food remains hot, cold food remains cold and customers receiving the meal are satisfied. Follows POS system accurately when taking and serving orders so that the correct meal order is served to each and every customer. When hosting, provides a friendly atmosphere by greeting residents with a smile, answering the phone in a professional and articulate manger, seating residents in a pleasant and timely manner, responding to all requests in a timely and efficient manner, etc. Perform host duties as assigned including posting carry-out meals and copying menus. Appropriately follows direction of supervisors to ensure quality team work and smooth delivery of service. Makes sure that work area is prepared on time including properly setting tables and stocking side stations; ensures that bread, juice, drinks, etc. are also ready for the meal session. Follows proper procedure in setting up and breaking down salad bar when assigned. Delivers salads or other items to residents in need or upon request. Properly stores all food items (salad dressing, creamers, etc.) including labeling and correctly securing/wrapping items to minimize waste and ensure freshness. Completes daily sanitation assignments and cleans throughout the meal service without being reminded so that all work areas are maintained in a neat, clean& safe manner; uses appropriate protective equipment when cleaning (latex gloves, etc). Accurately follows all departmental procedures relating to call-outs, scheduling and requests, uniforms, personal hygiene, break times, clocking in and out, parking and all associate handbook policies. Follows established safety procedures, to include fire protection/prevention, food handling techniques, hand washing, etc. Practices safe operation of all equipment/machines (iced tea, juice machines, bread warmers, etc.). Practices caution while working with trays, china, flatware, etc., to avoid damage. Informs supervisor(s) of any unsafe or hazardous condition so that proper action can be taken to correct the situation. Performs other duties, as assigned. Adheres to Standards of Attendance. Experience: Previous food service experience preferred. Solomons123
Dec 07, 2019
Full time
Job Responsibilities: Serves meals timely and following proper procedure so that hot food remains hot, cold food remains cold and customers receiving the meal are satisfied. Follows POS system accurately when taking and serving orders so that the correct meal order is served to each and every customer. When hosting, provides a friendly atmosphere by greeting residents with a smile, answering the phone in a professional and articulate manger, seating residents in a pleasant and timely manner, responding to all requests in a timely and efficient manner, etc. Perform host duties as assigned including posting carry-out meals and copying menus. Appropriately follows direction of supervisors to ensure quality team work and smooth delivery of service. Makes sure that work area is prepared on time including properly setting tables and stocking side stations; ensures that bread, juice, drinks, etc. are also ready for the meal session. Follows proper procedure in setting up and breaking down salad bar when assigned. Delivers salads or other items to residents in need or upon request. Properly stores all food items (salad dressing, creamers, etc.) including labeling and correctly securing/wrapping items to minimize waste and ensure freshness. Completes daily sanitation assignments and cleans throughout the meal service without being reminded so that all work areas are maintained in a neat, clean& safe manner; uses appropriate protective equipment when cleaning (latex gloves, etc). Accurately follows all departmental procedures relating to call-outs, scheduling and requests, uniforms, personal hygiene, break times, clocking in and out, parking and all associate handbook policies. Follows established safety procedures, to include fire protection/prevention, food handling techniques, hand washing, etc. Practices safe operation of all equipment/machines (iced tea, juice machines, bread warmers, etc.). Practices caution while working with trays, china, flatware, etc., to avoid damage. Informs supervisor(s) of any unsafe or hazardous condition so that proper action can be taken to correct the situation. Performs other duties, as assigned. Adheres to Standards of Attendance. Experience: Previous food service experience preferred. Solomons123
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Job Summary This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. Education & Experience MINIMUM EDUCATION: N/A MINIMUM EXPERIENCE: N/A MINIMUM SKILL REQUIREMENTS: Must be able to initiate and engage in conversation with guests. Must pay close attention to details. Must be able to visually inspect area, compare observations to standards and correct deficiencies. Obtain any locally required certifications. Physical Requirements Must be available to work 5:00 am to 12:00 noon. Must be available to work weekends and holidays. Firm and simple grasping is required in all aspects of work. Bending and/or stooping is required up to 60% of the work period. Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short breaks. Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling and bending in all phases of work; overhead reaching is limited to less than 20% of the time. Crouching and kneeling are required for approximately 20% to 25% of the time, particularly when cleaning the cabinet, floor and storage areas. Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving supplies, etc. Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50 pounds. Crawling is required on occasion, usually less than 5% of the time. Climbing of stairs is required, generally 1% to 2% of the time. General Requirements Work Objectives Prepare the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.g., plastic ware, napkins) according to operating standards. Fundamental Requirements During Complimentary Breakfast hours of operation: Set-up and breakdown continental breakfast items. Greet and acknowledge guests as they arrive. Bus and clean tables. Straighten chairs and properly arrange the furniture. Maintain the cleanliness of the breakfast area. Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards. Make fresh coffee as needed. Empty trash receptacles. Thank guests as they depart. At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes. Clean all equipment and properly store it according to standards. Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels. Perform essential job functions in accordance with local health department codes, standards and regulations. Assist with cleaning and maintaining other areas of the hotel. Guest Satisfaction Respond to guest needs, special requests and complaints. Smile, acknowledge and greet guests at front desk and other public areas. Teamwork Be available to work a flexible schedule. Assist other employees in various assignments, such as operating the hotel automobile or courtesy van, and assisting with laundry and housekeeping. Safety and Security Perform duties in accordance with Safety and Security Policies and Procedures. Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations. Report lost and found items in accordance with hotel procedures. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Dec 07, 2019
Full time
Job Summary This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. Education & Experience MINIMUM EDUCATION: N/A MINIMUM EXPERIENCE: N/A MINIMUM SKILL REQUIREMENTS: Must be able to initiate and engage in conversation with guests. Must pay close attention to details. Must be able to visually inspect area, compare observations to standards and correct deficiencies. Obtain any locally required certifications. Physical Requirements Must be available to work 5:00 am to 12:00 noon. Must be available to work weekends and holidays. Firm and simple grasping is required in all aspects of work. Bending and/or stooping is required up to 60% of the work period. Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short breaks. Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling and bending in all phases of work; overhead reaching is limited to less than 20% of the time. Crouching and kneeling are required for approximately 20% to 25% of the time, particularly when cleaning the cabinet, floor and storage areas. Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving supplies, etc. Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50 pounds. Crawling is required on occasion, usually less than 5% of the time. Climbing of stairs is required, generally 1% to 2% of the time. General Requirements Work Objectives Prepare the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.g., plastic ware, napkins) according to operating standards. Fundamental Requirements During Complimentary Breakfast hours of operation: Set-up and breakdown continental breakfast items. Greet and acknowledge guests as they arrive. Bus and clean tables. Straighten chairs and properly arrange the furniture. Maintain the cleanliness of the breakfast area. Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards. Make fresh coffee as needed. Empty trash receptacles. Thank guests as they depart. At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes. Clean all equipment and properly store it according to standards. Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels. Perform essential job functions in accordance with local health department codes, standards and regulations. Assist with cleaning and maintaining other areas of the hotel. Guest Satisfaction Respond to guest needs, special requests and complaints. Smile, acknowledge and greet guests at front desk and other public areas. Teamwork Be available to work a flexible schedule. Assist other employees in various assignments, such as operating the hotel automobile or courtesy van, and assisting with laundry and housekeeping. Safety and Security Perform duties in accordance with Safety and Security Policies and Procedures. Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations. Report lost and found items in accordance with hotel procedures. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Job Description Summary: Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Job Description: JOB OVERVIEW: Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. REPORTS TO: Floor Supervisor. WORK ENVIRONMENT: Guest Rooms, Guest and Service Corridors, Housekeeping Office. KEY RELATIONSHIPS: Internal: Executive Housekeeper, Assistant Manager, Floor Supervisors, Floor Attendants, Linen/Laundry Staff, Rooms Control, Engineering. External: Hotel guests/visitors. QUALIFICATIONS Essential: Fluency in English both verbal and non-verbal. Ability to: perform job functions with attention to detail, speed and accuracy. prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgement. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data. Desirable: High school graduate. Fluency in second language, preferably. Previous training in guest relations. Previous experience in hospitality industry, preferably Housekeeping in a market. years prior experience in cleaning hotel guest rooms. Knowledge of proper chemical handling. PHYSICAL ABILITIES Essential: Exert physical effort in transporting _____ (____pounds) to _____. Endure various physical movements throughout the work areas. Reach ____ inches/feet. Remain in stationary position for ____ minutes/hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding. Desirable: ESSENTIAL JOB FUNCTIONS Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms by category priority. Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Service assigned guest rooms. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Inspect condition of bathrobes and replace soiled/damaged ones. Remove dirty bed linen and make up bed with clean linen. Replace laundry bags and slips. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack. D ust and polish all furniture. Realign furniture to floor plan. Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. Check under bed(s), chairs and sofa for debris and remove if present. Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions. Dust pictures, frames and mirrors. Remove dust and debris on television, VCR, clock radio, remote control and cable box. Set correct time on clock; correct TV channel; correct movie rental insert. Clean all lamps and light switches; check for proper working order. Remove dust, spots and smears from windows, ledges and frames. Remove dust, grease and smears from telephones and reposition properly. Empty liquid from ice bucket and wipe all surfaces dry. Remove dust, smudges and spills from mini bar; ensure it is plugged in and securely locked. Remove dust on drapes weekly and realign to correct position daily. Inspect condition of amenities in desk, drawers and guest service directory; replace designated amounts at proper locations within the room. Remove trash, debris and cobwebs from balcony/patio. Inspect condition of planters and plants; remove debris. Remove dust, dirt, marks and fingerprints from entrance door(s). Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat. Set thermostat to degrees. Remove dust, stains and marks from all baseboards, ledges and corners. Vacuum carpet in guest room. Spray room with deodorizer. Update status of rooms cleaned on assignment sheet. Return and restock cart at end of shift. Empty vacuum bag and wipe vacuum clean. Ensure security of any assigned guest room keys. Report any damages or maintenance problems to the Supervisor. Turn over any lost and found items from guest rooms to the Supervisor SECONDARY JOB FUNCTIONS Make up cribs and rollaway beds. Re-hang and refold guest clothing. Stock cleaning supply caddies. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Note: This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job related duties assigned to help all team members and contribute to the success of the Resort. This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. EOEM/D/F/V
Dec 07, 2019
Full time
Job Description Summary: Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. Job Description: JOB OVERVIEW: Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms. REPORTS TO: Floor Supervisor. WORK ENVIRONMENT: Guest Rooms, Guest and Service Corridors, Housekeeping Office. KEY RELATIONSHIPS: Internal: Executive Housekeeper, Assistant Manager, Floor Supervisors, Floor Attendants, Linen/Laundry Staff, Rooms Control, Engineering. External: Hotel guests/visitors. QUALIFICATIONS Essential: Fluency in English both verbal and non-verbal. Ability to: perform job functions with attention to detail, speed and accuracy. prioritize and organize. be a clear thinker, remaining calm and resolving problems using good judgement. follow directions thoroughly. understand guest's service needs. work cohesively with co-workers as part of a team. work with minimal supervision. maintain confidentiality of guest information and pertinent hotel data. Desirable: High school graduate. Fluency in second language, preferably. Previous training in guest relations. Previous experience in hospitality industry, preferably Housekeeping in a market. years prior experience in cleaning hotel guest rooms. Knowledge of proper chemical handling. PHYSICAL ABILITIES Essential: Exert physical effort in transporting _____ (____pounds) to _____. Endure various physical movements throughout the work areas. Reach ____ inches/feet. Remain in stationary position for ____ minutes/hours throughout work shift. Satisfactorily communicate with guests, management and co-workers to their understanding. Desirable: ESSENTIAL JOB FUNCTIONS Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements. Clean guest rooms by category priority. Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Service assigned guest rooms. Empty trash containers and ashtrays. Remove all dirty terry and replace with clean par to designated layout. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. Replace facial, toilet tissue and bathroom amenities in correct amount and location. Inspect condition of bathrobes and replace soiled/damaged ones. Remove dirty bed linen and make up bed with clean linen. Replace laundry bags and slips. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack. D ust and polish all furniture. Realign furniture to floor plan. Open all drawers/doors in check-out rooms and remove items left by guest. Dust inside. Check under bed(s), chairs and sofa for debris and remove if present. Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions. Dust pictures, frames and mirrors. Remove dust and debris on television, VCR, clock radio, remote control and cable box. Set correct time on clock; correct TV channel; correct movie rental insert. Clean all lamps and light switches; check for proper working order. Remove dust, spots and smears from windows, ledges and frames. Remove dust, grease and smears from telephones and reposition properly. Empty liquid from ice bucket and wipe all surfaces dry. Remove dust, smudges and spills from mini bar; ensure it is plugged in and securely locked. Remove dust on drapes weekly and realign to correct position daily. Inspect condition of amenities in desk, drawers and guest service directory; replace designated amounts at proper locations within the room. Remove trash, debris and cobwebs from balcony/patio. Inspect condition of planters and plants; remove debris. Remove dust, dirt, marks and fingerprints from entrance door(s). Ensure presence of fire safety, rate cards and DND sign. Inspect condition and replace as needed. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat. Set thermostat to degrees. Remove dust, stains and marks from all baseboards, ledges and corners. Vacuum carpet in guest room. Spray room with deodorizer. Update status of rooms cleaned on assignment sheet. Return and restock cart at end of shift. Empty vacuum bag and wipe vacuum clean. Ensure security of any assigned guest room keys. Report any damages or maintenance problems to the Supervisor. Turn over any lost and found items from guest rooms to the Supervisor SECONDARY JOB FUNCTIONS Make up cribs and rollaway beds. Re-hang and refold guest clothing. Stock cleaning supply caddies. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Note: This job description in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members will be required to perform any other job related duties assigned to help all team members and contribute to the success of the Resort. This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. EOEM/D/F/V
Department RESIDENTIAL PROGRAMS & SERV (BA-RPAS-IUBLA) Job Summary Under direct supervision of the dining services manager, maintains and sanitizes kitchen work areas, maintains dining and restaurant equipment and utensils, maintains dining rooms, and stocks inventory by performing the following duties: Performs general kitchen sanitation and ware-washing duties and tasks. Directs, teaches, and monitors assigned student and other temporary employees in the proper performance of dish washing activities. Ensures cooking areas and storage areas for utensils, pots, and pans, and other tableware storage environments are safe, healthy, clean, and sanitary. Performs a variety of heavy kitchen sanitation duties. Cleans and disinfects pots, pans, utensils, equipment, food preparation counters, and kitchen floors. Washes windows. Empties waste containers. Cleans floors in food preparation areas. Loads dish machine and delivers cleaned and sanitized items to designated storage or usage points. Maintains orderly storage of items. Keeps storage areas neat, clean, and dry. Assists with other kitchen duties as time permits. Uses appropriate personal protective equipment and replaces as needed. Required Qualifications High school diploma or GED. Knowledge of standard kitchen practices and basic kitchen sanitation methods. Knowledge of health and safety regulations. Acceptable standard of personal cleanliness. Good interpersonal and communication skills including a customer focused approach and the ability to treat employees and customers with kindness and respect. Ability to be a highly flexible team player in a dynamic environment. Proven ability to work comfortably in a group environment. Ability to be flexible, adaptable, and adjust readily to changes in routine. Preferred Qualifications One year of food service or custodial experience. Current SafeServ food safety certification or ability to obtain within six months of employment and renew as required. Working Conditions / Demands Physical requirements of this position include ability to sit, stand, walk, squat, kneel, climb, balance, reach, grasp, push, pull, twist, bend, talk, hear, and see. Must be able to lift and carry up to 50 pounds multiple times per shift. Work Location Bloomington, Indiana Work Hours SHIFT: 4:00pm - 12:00am Management reserves the right to adjust work hours to accommodate special meals and events. Job Classification Salary Plan: SM Salary Grade: 51 FLSA: Nonexempt Job Function: Operations Posting Disclaimer This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but it will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Dec 07, 2019
Department RESIDENTIAL PROGRAMS & SERV (BA-RPAS-IUBLA) Job Summary Under direct supervision of the dining services manager, maintains and sanitizes kitchen work areas, maintains dining and restaurant equipment and utensils, maintains dining rooms, and stocks inventory by performing the following duties: Performs general kitchen sanitation and ware-washing duties and tasks. Directs, teaches, and monitors assigned student and other temporary employees in the proper performance of dish washing activities. Ensures cooking areas and storage areas for utensils, pots, and pans, and other tableware storage environments are safe, healthy, clean, and sanitary. Performs a variety of heavy kitchen sanitation duties. Cleans and disinfects pots, pans, utensils, equipment, food preparation counters, and kitchen floors. Washes windows. Empties waste containers. Cleans floors in food preparation areas. Loads dish machine and delivers cleaned and sanitized items to designated storage or usage points. Maintains orderly storage of items. Keeps storage areas neat, clean, and dry. Assists with other kitchen duties as time permits. Uses appropriate personal protective equipment and replaces as needed. Required Qualifications High school diploma or GED. Knowledge of standard kitchen practices and basic kitchen sanitation methods. Knowledge of health and safety regulations. Acceptable standard of personal cleanliness. Good interpersonal and communication skills including a customer focused approach and the ability to treat employees and customers with kindness and respect. Ability to be a highly flexible team player in a dynamic environment. Proven ability to work comfortably in a group environment. Ability to be flexible, adaptable, and adjust readily to changes in routine. Preferred Qualifications One year of food service or custodial experience. Current SafeServ food safety certification or ability to obtain within six months of employment and renew as required. Working Conditions / Demands Physical requirements of this position include ability to sit, stand, walk, squat, kneel, climb, balance, reach, grasp, push, pull, twist, bend, talk, hear, and see. Must be able to lift and carry up to 50 pounds multiple times per shift. Work Location Bloomington, Indiana Work Hours SHIFT: 4:00pm - 12:00am Management reserves the right to adjust work hours to accommodate special meals and events. Job Classification Salary Plan: SM Salary Grade: 51 FLSA: Nonexempt Job Function: Operations Posting Disclaimer This posting is scheduled to close at 11:59pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but it will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date. Equal Employment Opportunity Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment without regard to age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Job Summary This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. Education & Experience MINIMUM EDUCATION: N/A MINIMUM EXPERIENCE: N/A MINIMUM SKILL REQUIREMENTS: Must be able to initiate and engage in conversation with guests. Must pay close attention to details. Must be able to visually inspect area, compare observations to standards and correct deficiencies. Obtain any locally required certifications. Physical Requirements Must be available to work 5:00 am to 12:00 noon. Must be available to work weekends and holidays. Firm and simple grasping is required in all aspects of work. Bending and/or stooping is required up to 60% of the work period. Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short breaks. Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling and bending in all phases of work; overhead reaching is limited to less than 20% of the time. Crouching and kneeling are required for approximately 20% to 25% of the time, particularly when cleaning the cabinet, floor and storage areas. Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving supplies, etc. Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50 pounds. Crawling is required on occasion, usually less than 5% of the time. Climbing of stairs is required, generally 1% to 2% of the time. General Requirements Work Objectives Prepare the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.g., plastic ware, napkins) according to operating standards. Fundamental Requirements During Complimentary Breakfast hours of operation: Set-up and breakdown continental breakfast items. Greet and acknowledge guests as they arrive. Bus and clean tables. Straighten chairs and properly arrange the furniture. Maintain the cleanliness of the breakfast area. Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards. Make fresh coffee as needed. Empty trash receptacles. Thank guests as they depart. At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes. Clean all equipment and properly store it according to standards. Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels. Perform essential job functions in accordance with local health department codes, standards and regulations. Assist with cleaning and maintaining other areas of the hotel. Guest Satisfaction Respond to guest needs, special requests and complaints. Smile, acknowledge and greet guests at front desk and other public areas. Teamwork Be available to work a flexible schedule. Assist other employees in various assignments, such as operating the hotel automobile or courtesy van, and assisting with laundry and housekeeping. Safety and Security Perform duties in accordance with Safety and Security Policies and Procedures. Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations. Report lost and found items in accordance with hotel procedures. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Dec 07, 2019
Full time
Job Summary This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. Education & Experience MINIMUM EDUCATION: N/A MINIMUM EXPERIENCE: N/A MINIMUM SKILL REQUIREMENTS: Must be able to initiate and engage in conversation with guests. Must pay close attention to details. Must be able to visually inspect area, compare observations to standards and correct deficiencies. Obtain any locally required certifications. Physical Requirements Must be available to work 5:00 am to 12:00 noon. Must be available to work weekends and holidays. Firm and simple grasping is required in all aspects of work. Bending and/or stooping is required up to 60% of the work period. Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short breaks. Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling and bending in all phases of work; overhead reaching is limited to less than 20% of the time. Crouching and kneeling are required for approximately 20% to 25% of the time, particularly when cleaning the cabinet, floor and storage areas. Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving supplies, etc. Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50 pounds. Crawling is required on occasion, usually less than 5% of the time. Climbing of stairs is required, generally 1% to 2% of the time. General Requirements Work Objectives Prepare the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.g., plastic ware, napkins) according to operating standards. Fundamental Requirements During Complimentary Breakfast hours of operation: Set-up and breakdown continental breakfast items. Greet and acknowledge guests as they arrive. Bus and clean tables. Straighten chairs and properly arrange the furniture. Maintain the cleanliness of the breakfast area. Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards. Make fresh coffee as needed. Empty trash receptacles. Thank guests as they depart. At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes. Clean all equipment and properly store it according to standards. Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels. Perform essential job functions in accordance with local health department codes, standards and regulations. Assist with cleaning and maintaining other areas of the hotel. Guest Satisfaction Respond to guest needs, special requests and complaints. Smile, acknowledge and greet guests at front desk and other public areas. Teamwork Be available to work a flexible schedule. Assist other employees in various assignments, such as operating the hotel automobile or courtesy van, and assisting with laundry and housekeeping. Safety and Security Perform duties in accordance with Safety and Security Policies and Procedures. Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations. Report lost and found items in accordance with hotel procedures. COMPANY OVERVIEW: Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all. Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that. We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
SAGE Dining Services? is seeking a part-time Cold Prep/Server with an outgoing personality for a private school in Creve Couer This is a great work environment with a terrific team, and our meals are made from scratch daily! Check out our video. We know you?ll love it! Schedule: Monday - Friday 9:00 AM -2:30?PM Occasional weekend and evening catering events, advance notice given What you get: Daily training Competitive weekly pay Uniforms/shoes An awesome team Career opportunity with a growing company! What you'll do: Set up the dining room Assist chefs as needed Adhere to from-scratch recipes Handle food while maintaining safety standards Show off your amazing customer service skills Keep a clean kitchen/dining room Serve food to the student and faculty community Smile! :) What you need: A friendly demeanor; your smile is part of the uniform! Strong work ethic in a fast paced work environment Solid work history and great references Knife skills and a regard for food safety At SAGE, we don?t just serve food: we create exceptional dining experiences that delight the senses, inspire minds, and foster community. Our accomplished Chefs design menus for each venue and prepare meals from scratch, using seasonal, locally sourced ingredients. We want our guests to understand where their food was grown and how each dish was prepared. Everyone grows with SAGE. We encourage our Team Members to learn new skills and take on more responsibility. We enthusiastically promote from within. This job advertisement should not be misconstrued as an offer of employment or a comprehensive listing of position responsibilities/expectations. An Equal Opportunity Employer
Dec 07, 2019
SAGE Dining Services? is seeking a part-time Cold Prep/Server with an outgoing personality for a private school in Creve Couer This is a great work environment with a terrific team, and our meals are made from scratch daily! Check out our video. We know you?ll love it! Schedule: Monday - Friday 9:00 AM -2:30?PM Occasional weekend and evening catering events, advance notice given What you get: Daily training Competitive weekly pay Uniforms/shoes An awesome team Career opportunity with a growing company! What you'll do: Set up the dining room Assist chefs as needed Adhere to from-scratch recipes Handle food while maintaining safety standards Show off your amazing customer service skills Keep a clean kitchen/dining room Serve food to the student and faculty community Smile! :) What you need: A friendly demeanor; your smile is part of the uniform! Strong work ethic in a fast paced work environment Solid work history and great references Knife skills and a regard for food safety At SAGE, we don?t just serve food: we create exceptional dining experiences that delight the senses, inspire minds, and foster community. Our accomplished Chefs design menus for each venue and prepare meals from scratch, using seasonal, locally sourced ingredients. We want our guests to understand where their food was grown and how each dish was prepared. Everyone grows with SAGE. We encourage our Team Members to learn new skills and take on more responsibility. We enthusiastically promote from within. This job advertisement should not be misconstrued as an offer of employment or a comprehensive listing of position responsibilities/expectations. An Equal Opportunity Employer
Three Rivers Casino Resort
Florence, OR 97439, USA
Job Description: S SUMMARY Delivers food court orders to each guest who have placed an order and has a number sat on their table. Keeps all dining tables clean after guest leave for the next guest. Keeps the self-serve condiment bar full and clean at all times thus making it eye appealing for guests. PRINCIPAL ACTIVITIES & RESPONSIBILITIES Runs all food orders from one or all food court outlets as directed by supervisor on duty. Full knowledge of all food court offerings. Keeps informed on any menu board changes that may have change on days off. Greet guests as you bring them their orders. Clean all tables ASAP when guest are finished and leave. Empty all trash as needed keeping the self-serve bussing stations clean and neat. Promptly deliver food order ensuring quality and accuracy. Maintain cleanliness and organization of the food court and service area. Complete all required side work as assigned by your supervisor. Follow all Three Rivers Casino and Hotel and departmental safety policies and procedures. Maintain appearance standards as outlined in departmental and Three Rivers Casino and Hotel policies. Responsible for maintaining a consistent, regular attendance record. Promote teamwork and quality service through daily communication and coordination with all departments, including needed property or service concerns. Integrate the Three Rivers brand purpose into all processes, communications and guest/team member experiences. Maintain awareness of, and effectively communicate to other staff, property-wide/company promotions, events and programs. Keep fellow team members/guests informed regarding the direction of the organization. Ensure that all fellow team members will adhere to and deliver Superior Guest services striving to exceed our internal and external guest expectations. Provide information and explain Players Club benefits, property amenities & marketing programs to our guests. Ensure living the brand/purpose in all work activities: "Every day, we deliver uncommonly kind experiences that connect people to the coast." Communicate effectively both orally and in writing. Other duties as directed by management. LEVEL OF AUTHORITY & RESTRICTIONS Will be responsible to make own change. No supervisory authority. PHYSICAL & MENTAL DEMANDS Must work well under pressure. Must be able to stand for longer than 8 hours. Must be able to lift up to forty pounds on an intermittent basis. Must be able to bend, stoop lift, reach, push, pull, twist, walk, crouch, and squat. Must be able to speak, hear and see. WORKING CONDITIONS & ENVIRONMENT Must be able to work in a smoke-filled environment. Must be able to work all shifts, weekends, holidays & special events as needed. Guest service is the foundation of our success at TRCR, and good relations between Team Members and guests is essential. In addition, we operate 24 hours per day, 7 days per week. Therefore, the following criteria apply to all TRCR Team Members, regardless of the position they occupy: Maintain appearance standards as outlined in TRCR Handbook. Interact with the guests or general public in a courteous, professional and efficient manner. Maintain a good attendance record as outlined in TRCR Handbook. As outlined in the TRCR Handbook, federal law provides exceptions under certain circumstances. In all other situations, Team Members should consider the duties and expectations in this Job Description to be the 'gold standard' applicable to all work for TRCR. JOB LOCATION Three Rivers Casino Resort, Florence 5647 Highway 126 Florence, Oregon 97439 Experience and Skills: MINIMUM JOB REQUIREMENTS Must be at least 18 years of age. Must possess current OLCC Servers Permit. Must possess current Food Handlers card. Excellent oral communications skills. Excellent hygiene habits. Must possess reasonable ability to communicate in English. This position is subject to pre-employment drug testing and criminal history background check which may include fingerprinting. Must have employment eligibility in the U.S. Must receive and maintain a valid non gaming license from the Tribal Gaming Commission. Indian preference will be observed in the hiring process.
Dec 07, 2019
Full time
Job Description: S SUMMARY Delivers food court orders to each guest who have placed an order and has a number sat on their table. Keeps all dining tables clean after guest leave for the next guest. Keeps the self-serve condiment bar full and clean at all times thus making it eye appealing for guests. PRINCIPAL ACTIVITIES & RESPONSIBILITIES Runs all food orders from one or all food court outlets as directed by supervisor on duty. Full knowledge of all food court offerings. Keeps informed on any menu board changes that may have change on days off. Greet guests as you bring them their orders. Clean all tables ASAP when guest are finished and leave. Empty all trash as needed keeping the self-serve bussing stations clean and neat. Promptly deliver food order ensuring quality and accuracy. Maintain cleanliness and organization of the food court and service area. Complete all required side work as assigned by your supervisor. Follow all Three Rivers Casino and Hotel and departmental safety policies and procedures. Maintain appearance standards as outlined in departmental and Three Rivers Casino and Hotel policies. Responsible for maintaining a consistent, regular attendance record. Promote teamwork and quality service through daily communication and coordination with all departments, including needed property or service concerns. Integrate the Three Rivers brand purpose into all processes, communications and guest/team member experiences. Maintain awareness of, and effectively communicate to other staff, property-wide/company promotions, events and programs. Keep fellow team members/guests informed regarding the direction of the organization. Ensure that all fellow team members will adhere to and deliver Superior Guest services striving to exceed our internal and external guest expectations. Provide information and explain Players Club benefits, property amenities & marketing programs to our guests. Ensure living the brand/purpose in all work activities: "Every day, we deliver uncommonly kind experiences that connect people to the coast." Communicate effectively both orally and in writing. Other duties as directed by management. LEVEL OF AUTHORITY & RESTRICTIONS Will be responsible to make own change. No supervisory authority. PHYSICAL & MENTAL DEMANDS Must work well under pressure. Must be able to stand for longer than 8 hours. Must be able to lift up to forty pounds on an intermittent basis. Must be able to bend, stoop lift, reach, push, pull, twist, walk, crouch, and squat. Must be able to speak, hear and see. WORKING CONDITIONS & ENVIRONMENT Must be able to work in a smoke-filled environment. Must be able to work all shifts, weekends, holidays & special events as needed. Guest service is the foundation of our success at TRCR, and good relations between Team Members and guests is essential. In addition, we operate 24 hours per day, 7 days per week. Therefore, the following criteria apply to all TRCR Team Members, regardless of the position they occupy: Maintain appearance standards as outlined in TRCR Handbook. Interact with the guests or general public in a courteous, professional and efficient manner. Maintain a good attendance record as outlined in TRCR Handbook. As outlined in the TRCR Handbook, federal law provides exceptions under certain circumstances. In all other situations, Team Members should consider the duties and expectations in this Job Description to be the 'gold standard' applicable to all work for TRCR. JOB LOCATION Three Rivers Casino Resort, Florence 5647 Highway 126 Florence, Oregon 97439 Experience and Skills: MINIMUM JOB REQUIREMENTS Must be at least 18 years of age. Must possess current OLCC Servers Permit. Must possess current Food Handlers card. Excellent oral communications skills. Excellent hygiene habits. Must possess reasonable ability to communicate in English. This position is subject to pre-employment drug testing and criminal history background check which may include fingerprinting. Must have employment eligibility in the U.S. Must receive and maintain a valid non gaming license from the Tribal Gaming Commission. Indian preference will be observed in the hiring process.
Waldorf Astoria Hotels & Resorts
Boca Raton, FL, USA
The Boca Raton Resort & Club is seeking a full time Housekeeping Supervisor. A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
The Boca Raton Resort & Club is seeking a full time Housekeeping Supervisor. A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
A Housekeeping Inspector is responsible for inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed) Complete work orders, as needed Perform Room Attendant and/or Houseperson duties, as needed Assist in training Room Attendants, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
A Housekeeping Inspector is responsible for inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system (as needed) Complete work orders, as needed Perform Room Attendant and/or Houseperson duties, as needed Assist in training Room Attendants, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Welcome page Returning Candidate? Log back in! Spa Attendant Posted Date 6 months ago(5/2/2019 7:56 PM) Region/City New York State New York Position Type Spa FT/PT Part-Time # of Openings 3 ID 2 Overview The spa attendant is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable. Responsibilities • Ensures the "WTS International Experience" for guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS International Mission Statement/Values; Standards and Expectations, and WTS International Brand Standards. • Adheres to policies of WTS International. • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash. • Restocks all linens in locker rooms and appropriate guest areas. • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up. • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day. • Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable). • Escorts members/guests to changing areas in a courteous and timely manner. • Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests. • Performs laundry duties, if applicable, including washing, drying, and folding linen. • Ensures all areas are clean and replenishes supplies as needed. • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. • Greets each and every guest with a smile and direct eye contact. • Informs facility management of any member, guest, or facility issues. • Reports any incidents or accidents to a member of the management team. • Other duties as assigned Qualifications • High School Diploma or GED • Previous customer service experience, preferably in the hospitality industry. • Ability to have conversations with members/guest so that information that is conveyed is understood. • Efficient, well organized, and able to handle a variety of duties simultaneously • Energetic, enthusiastic and motivational. • Professional manner, discretion, and appearance. • Strong team player. • Must be able to keep calm and composed while under pressure. • Must have an eye for detail. • Availability When Facility Is Open: This could include nights, weekends, and holidays. • Ability to stand for long periods. • Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects. • This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity. • The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts. • The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards. Facility/Job Highlights WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeedLoading... Application FAQs Software Powered by iCIMS
Dec 07, 2019
Full time
Welcome page Returning Candidate? Log back in! Spa Attendant Posted Date 6 months ago(5/2/2019 7:56 PM) Region/City New York State New York Position Type Spa FT/PT Part-Time # of Openings 3 ID 2 Overview The spa attendant is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable. Responsibilities • Ensures the "WTS International Experience" for guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS International Mission Statement/Values; Standards and Expectations, and WTS International Brand Standards. • Adheres to policies of WTS International. • Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash. • Restocks all linens in locker rooms and appropriate guest areas. • Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up. • Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day. • Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable). • Escorts members/guests to changing areas in a courteous and timely manner. • Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests. • Performs laundry duties, if applicable, including washing, drying, and folding linen. • Ensures all areas are clean and replenishes supplies as needed. • Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. • Greets each and every guest with a smile and direct eye contact. • Informs facility management of any member, guest, or facility issues. • Reports any incidents or accidents to a member of the management team. • Other duties as assigned Qualifications • High School Diploma or GED • Previous customer service experience, preferably in the hospitality industry. • Ability to have conversations with members/guest so that information that is conveyed is understood. • Efficient, well organized, and able to handle a variety of duties simultaneously • Energetic, enthusiastic and motivational. • Professional manner, discretion, and appearance. • Strong team player. • Must be able to keep calm and composed while under pressure. • Must have an eye for detail. • Availability When Facility Is Open: This could include nights, weekends, and holidays. • Ability to stand for long periods. • Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects. • This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity. • The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts. • The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards. Facility/Job Highlights WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force. Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeedLoading... Application FAQs Software Powered by iCIMS
Waldorf Astoria Hotels & Resorts
Beverly Hills, CA, USA
The luxurious Waldorf Astoria Beverly Hills is looking for a Housekeeping Supervisor! Looking for someone with open and flexible availability to work 8 hour shifts, that may vary between day and night shifts. Ability to work holidays and weekends is required. Highly competitive pay rate. Non-union position. We offer fantastic benefits including Paid Time Off, Team Member Travel Program, Employee Restaurant (complimentary lunch) and other AWESOME Hilton Perks! Hilton is ranked by Fortune Magazine as the #1 Best Place to Work in the United States! What are you waiting for? Please read the information below, submit your application, and come join the Hilton family! What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
The luxurious Waldorf Astoria Beverly Hills is looking for a Housekeeping Supervisor! Looking for someone with open and flexible availability to work 8 hour shifts, that may vary between day and night shifts. Ability to work holidays and weekends is required. Highly competitive pay rate. Non-union position. We offer fantastic benefits including Paid Time Off, Team Member Travel Program, Employee Restaurant (complimentary lunch) and other AWESOME Hilton Perks! Hilton is ranked by Fortune Magazine as the #1 Best Place to Work in the United States! What are you waiting for? Please read the information below, submit your application, and come join the Hilton family! What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Come join our excellent team of Culinary Assistants to support a local assisted living facility in Bloomington, MN. This position is responsible for dining room meal service for the residents/tenants in the Assisted Living and maintaining the supplies in the Memory Care & Assisted Living kitchenettes. This is a great opportunity for someone who is interested in working with the elderly population without providing direct patient care! Hours: 11am- 7pm with every other weekend. Job Requirements Required experience: zero to 1 year of relevant experience Preferred qualifications: High School Diploma/GED Experience: One to Three Years Skills required: Ability to follow food service and cleaning procedures & policies. Ability to understand and follow sanitation procedures. Ability to understand and follow safety procedures and proper body mechanics while working. Ability to use food preparation and serving tools safely and effectively. Ability to communicate verbally and in writing. Ability to interact empathetically and effectively with tenants. Ability to understand and follow safety procedures and proper body mechanics while working. Good organizational skills Job Benefits Locally Owned and Operated Free Education Courses Flexible Assignment to fit your Needs Competitive Salary and Benefits Paid Time Off 401K Health Coverage Dental Coverage Company Overview Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner. Interim HealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. ?2019 Interim HealthCare Inc. Other Info Job City: Bloomington Job State: MN Employee Type: Full Time Min Salary: $14.00 Max Salary: $15.00 Compensation Type: Hourly
Dec 07, 2019
Come join our excellent team of Culinary Assistants to support a local assisted living facility in Bloomington, MN. This position is responsible for dining room meal service for the residents/tenants in the Assisted Living and maintaining the supplies in the Memory Care & Assisted Living kitchenettes. This is a great opportunity for someone who is interested in working with the elderly population without providing direct patient care! Hours: 11am- 7pm with every other weekend. Job Requirements Required experience: zero to 1 year of relevant experience Preferred qualifications: High School Diploma/GED Experience: One to Three Years Skills required: Ability to follow food service and cleaning procedures & policies. Ability to understand and follow sanitation procedures. Ability to understand and follow safety procedures and proper body mechanics while working. Ability to use food preparation and serving tools safely and effectively. Ability to communicate verbally and in writing. Ability to interact empathetically and effectively with tenants. Ability to understand and follow safety procedures and proper body mechanics while working. Good organizational skills Job Benefits Locally Owned and Operated Free Education Courses Flexible Assignment to fit your Needs Competitive Salary and Benefits Paid Time Off 401K Health Coverage Dental Coverage Company Overview Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. If you're looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 years and there are more than 300 offices across the country. That kind of stability combined with our commitment to integrity makes us your perfect career partner. Interim HealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. ?2019 Interim HealthCare Inc. Other Info Job City: Bloomington Job State: MN Employee Type: Full Time Min Salary: $14.00 Max Salary: $15.00 Compensation Type: Hourly
Job Responsibilities: Serves meals timely and following proper procedure so that hot food remains hot, cold food remains cold and customers receiving the meal are satisfied. Follows POS system accurately when taking and serving orders so that the correct meal order is served to each and every customer. When hosting, provides a friendly atmosphere by greeting residents with a smile, answering the phone in a professional and articulate manger, seating residents in a pleasant and timely manner, responding to all requests in a timely and efficient manner, etc. Perform host duties as assigned including posting carry-out meals and copying menus. Appropriately follows direction of supervisors to ensure quality team work and smooth delivery of service. Makes sure that work area is prepared on time including properly setting tables and stocking side stations; ensures that bread, juice, drinks, etc. are also ready for the meal session. Follows proper procedure in setting up and breaking down salad bar when assigned. Delivers salads or other items to residents in need or upon request. Properly stores all food items (salad dressing, creamers, etc.) including labeling and correctly securing/wrapping items to minimize waste and ensure freshness. Completes daily sanitation assignments and cleans throughout the meal service without being reminded so that all work areas are maintained in a neat, clean& safe manner; uses appropriate protective equipment when cleaning (latex gloves, etc). Accurately follows all departmental procedures relating to call-outs, scheduling and requests, uniforms, personal hygiene, break times, clocking in and out, parking and all associate handbook policies. Follows established safety procedures, to include fire protection/prevention, food handling techniques, hand washing, etc. Practices safe operation of all equipment/machines (iced tea, juice machines, bread warmers, etc.). Practices caution while working with trays, china, flatware, etc., to avoid damage. Informs supervisor(s) of any unsafe or hazardous condition so that proper action can be taken to correct the situation. Performs other duties, as assigned. Adheres to Standards of Attendance. Experience: Previous food service experience preferred. Solomons123PandoLogic. Keywords: Waiter / Waitress, Location: Solomons, MD - 20688
Dec 07, 2019
Full time
Job Responsibilities: Serves meals timely and following proper procedure so that hot food remains hot, cold food remains cold and customers receiving the meal are satisfied. Follows POS system accurately when taking and serving orders so that the correct meal order is served to each and every customer. When hosting, provides a friendly atmosphere by greeting residents with a smile, answering the phone in a professional and articulate manger, seating residents in a pleasant and timely manner, responding to all requests in a timely and efficient manner, etc. Perform host duties as assigned including posting carry-out meals and copying menus. Appropriately follows direction of supervisors to ensure quality team work and smooth delivery of service. Makes sure that work area is prepared on time including properly setting tables and stocking side stations; ensures that bread, juice, drinks, etc. are also ready for the meal session. Follows proper procedure in setting up and breaking down salad bar when assigned. Delivers salads or other items to residents in need or upon request. Properly stores all food items (salad dressing, creamers, etc.) including labeling and correctly securing/wrapping items to minimize waste and ensure freshness. Completes daily sanitation assignments and cleans throughout the meal service without being reminded so that all work areas are maintained in a neat, clean& safe manner; uses appropriate protective equipment when cleaning (latex gloves, etc). Accurately follows all departmental procedures relating to call-outs, scheduling and requests, uniforms, personal hygiene, break times, clocking in and out, parking and all associate handbook policies. Follows established safety procedures, to include fire protection/prevention, food handling techniques, hand washing, etc. Practices safe operation of all equipment/machines (iced tea, juice machines, bread warmers, etc.). Practices caution while working with trays, china, flatware, etc., to avoid damage. Informs supervisor(s) of any unsafe or hazardous condition so that proper action can be taken to correct the situation. Performs other duties, as assigned. Adheres to Standards of Attendance. Experience: Previous food service experience preferred. Solomons123PandoLogic. Keywords: Waiter / Waitress, Location: Solomons, MD - 20688
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Waldorf Astoria Hotels & Resorts
Key West, FL 33040, USA
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
Dec 07, 2019
A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards Assess inventory of, assign for cleaning and inspect rooms Verify and report status and/or discrepancies of rooms Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas Perform Room Attendant and/or Houseperson duties, as needed Assist in performance evaluations of Room Attendants and Housepersons, as needed Respond to special guest requests in a timely, friendly and efficient manner What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
