EAST BAY ASIAN LOCAL DEVELOPMENT CO
Emeryville, California
Job DetailsJob LocationCalifornia Hotel - Oakland, CAPosition TypeFull TimeJob DescriptionEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through community development.EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners.EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities. EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant's ability to champion EBALDC mission, values and organizational culture. EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation.For more about our accomplishments and our mission, please visit: Bay Asian Local Development Corporation (EBALDC) is seeking a regular full time Property Manager at the California Hotel in Oakland, CA.Summary: The Property Manager is primarily responsible for the overall operation of the property which includes daily implementation and adherence to EBALDC policies and processes, assuring compliance with all regulatory agencies and investors, ensuring the physical condition is maintained daily, assuring the property's sound fiscal management, and promoting social soundness of a property.The Property Manager is responsible for initiating solutions to the unique issues and challenges of his/her property, directing the work performance of site personnel, service providers, and contractors in a manner requiring minimum supervision from the Property Supervisor.Key Duties and Responsibilities:Renting ActivitiesResponds to inquiries from applicantsShows vacant units to prospective tenantsMaintains a waiting list, markets units, and screens applicants for vacancies according to appropriate guidelines and policies set forthVerifies all income, assets, household characteristics, and circumstances that affect program eligibilityComplies with regulations regarding income certifications and other documentationPrepares and processes leases, security deposit agreements, unit inspections, and forms for incoming and current residentsAbility to solve routine problems or determine a course of action in case of emergency,Conducts pre-occupancy orientation for new residentsCompletes move-in and move-out proceduresProcesses evictions with assistance from Property Supervisor, once approved.Rent CollectionCollects rent and other monies, and ensures that all transactions are processed and inputted accurately and completely in the YARDI computer accounting system using procedures set forth by EBALDCIssues receipts for monies collectedIssues approved rent increases annually as directed by the Corporate OfficeReviews all delinquent accounts and resident receivables, and determines necessary course of action to collect outstanding balances in consultation and approval with the Property SupervisorServes three-day notices, when necessaryProperty Maintenance & SecurityEnsures the property is maintained and repaired according to standards which, in EBALDC's business judgment, are to the long-term benefit of the propertyPurchases supplies, equipment and services as are necessary for operations, maintenance and repairsProcesses and prioritizes maintenance request orders, including basic maintenance tasks to be completed by on-site staff and maintenance problems beyond their capabilitiesArranges for inspections and repairs of all vacant units and units in need of repairMaintains preventive maintenance schedules for the equipment and the buildingMaintains information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse box or circuit breaker, and heat controlsPerforms a daily inspection of the property, both on the interior and the exterior, to inspect for age and any problems in maintenance, security, or safetyPerforms annual inspections of each unit for needed repairsPerforms building inspections to ensure that the common areas are properly utilized, orderly, and secureMaintains a sanitary and pest-free living environmentConduct monthly on-site staff meetingsPerform walk through unit inspections annually as well as needed through the direction of the Property Supervisor with identified stakeholdersAdministrationMaintains regular office hours and assumes primary responsibility for resident-management relationsEnforces lease agreements and house rulesEnsures that any emergency that may arise on site is responded to promptly and assigns staff, including self, to be available in this event.Supervises on-site staff; performs annual performance reviews and makes salary recommendations to Property Supervisor; takes disciplinary actions when necessaryAssists residents to develop an awareness of available community services for counseling, education, recreation and health servicesAssists Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable costsMonitors and supervises contracted services and vendorsAssists Property Supervisor in determining and administering capital improvements and replacement programAssists Property Supervisor in preparing and monitoring annual operating budgetsManages the day-to-day administration of the property office, including answering telephones during normal business hours; interacting with residents in a courteous and professional manner; sorting, distributing, opening and answering mail daily; coding invoices daily; and handling resident inquiries and concerns. Ensures the office is clean and well organized, and staff are presentable to the public.Conduct quarterly (or annual) meetings with residents, as neededProcesses and maintains all resident documents and forms including leases, income certifications, and recertifications timelyCommunicates all problems and resolves them or makes recommendations to the Property Supervisor for resolution.Recordkeeping & ReportingMaintains a record of financial transactions with tenants in YardiMaintains adequate accounting records, including records for rents and miscellaneous income, records for expenses, and petty cashProvides Property Supervisor with weekly written report each Monday, summarizing the building operations of the prior week, which should consist of the following: a summary of the week's move-ins, move-outs, rents past due, and actions taken; copies of any incident reports written or correspondence to residents; and other items as neededProvides Property Supervisor with a monthly building report which should include aged delinquency, vacancy, and other pertinent informationPrepares all non-financial lenders reports with assistance from Property SupervisorOther DutiesProvides immediate emergency services for the welfare and safety of the tenantsMeets with tenants for organizational, functional, informational, and relational purposesEscorts authorized inspection personnel and visitors throughout the building, when necessaryPerforms other appropriate duties as assignedIs available to tenants during EBALDC business hoursIs available for reception of repairpersons and authorized inspection personnelRelates to tenants' needs and communicates support services (e.g., electrician, plumber, maintenance person)Maintains an office on the premises in a business-like fashionPerforms other activities or tasks not outlined above as assigned by Property Supervisor to ensure the viable operation of the propertyParticipates in department, EBALDC and other staff meetings and activitiesRequired Knowledge, Skills & Abilities:Minimum two (2) or more years prior housing property management experience as a Property Manager, especially in tax credit or other subsidized housing programExcellent administrative, organizational and written/verbal communication skillsSound judgmentAbility to work with a wide variety of personalities and deal with them in an effective mannerBasic bookkeeping knowledgeComputer literate in Microsoft Word and ExcelSkills in problem solving with staff and residentsAbility to interact with a wide variety of people - personnel, residents, local agencies, contractors and ownerAbility to take initiative and think independentlyPreferred Qualifications:Two or more years prior housing property management experience as a Property Manager, especially in tax credit, or other subsidized, Supportive housingTwo or more years prior supervisory experienceExperience certifying tenant incomes to meet Section 8 and HUD regulationsKnowledge of low income housing tax credit regulationsBackground related to tenant population of building complex (i.e., handicapped, elderly, homeless) preferredReal Estate Sales LicenseYARDI Software knowledge a plus.Certifications or Licenses:California driver's license desirable.Certified Tax Credit Specialist and/or Certified Occupancy Specialist (COS) depending on property and regulatory structure or attainment of within six (6) months of hire.Physical Demands:Approximately 40% of the job is done sitting..... click apply for full job details
Job DetailsJob LocationCalifornia Hotel - Oakland, CAPosition TypeFull TimeJob DescriptionEmphasizing our historic and continuing commitment to Asian and Pacific Islander communities, the East Bay Asian Local Development Corporation (EBALDC) works with and for all the diverse populations of the East Bay to build healthy, vibrant and safe neighborhoods through community development.EBALDC is a first-generation social enterprise founded in 1975 that has consistently generated >75% of our revenue from earned income. Our businesses and programs generate revenue to support sustained social impact. We oversee a diverse range of businesses and programs, including real estate development, property management, social services, and professional services, some of which are corporate operations and others are operated as subsidiaries and through partnerships with public and private partners.EBALDC is dedicated to building a culturally diverse and pluralistic organization committed to working in multicultural communities, and strongly encourages minorities, people of color and women to apply for our employment opportunities. EBALDC is an equal opportunity employer and makes employment decisions on the basis of merit, including the applicant's ability to champion EBALDC mission, values and organizational culture. EBALDC wants to have the best available persons in every job. EBALDC policy prohibits unlawful discrimination on any basis protected by federal, state or local law or ordinance or regulation.For more about our accomplishments and our mission, please visit: Bay Asian Local Development Corporation (EBALDC) is seeking a regular full time Property Manager at the California Hotel in Oakland, CA.Summary: The Property Manager is primarily responsible for the overall operation of the property which includes daily implementation and adherence to EBALDC policies and processes, assuring compliance with all regulatory agencies and investors, ensuring the physical condition is maintained daily, assuring the property's sound fiscal management, and promoting social soundness of a property.The Property Manager is responsible for initiating solutions to the unique issues and challenges of his/her property, directing the work performance of site personnel, service providers, and contractors in a manner requiring minimum supervision from the Property Supervisor.Key Duties and Responsibilities:Renting ActivitiesResponds to inquiries from applicantsShows vacant units to prospective tenantsMaintains a waiting list, markets units, and screens applicants for vacancies according to appropriate guidelines and policies set forthVerifies all income, assets, household characteristics, and circumstances that affect program eligibilityComplies with regulations regarding income certifications and other documentationPrepares and processes leases, security deposit agreements, unit inspections, and forms for incoming and current residentsAbility to solve routine problems or determine a course of action in case of emergency,Conducts pre-occupancy orientation for new residentsCompletes move-in and move-out proceduresProcesses evictions with assistance from Property Supervisor, once approved.Rent CollectionCollects rent and other monies, and ensures that all transactions are processed and inputted accurately and completely in the YARDI computer accounting system using procedures set forth by EBALDCIssues receipts for monies collectedIssues approved rent increases annually as directed by the Corporate OfficeReviews all delinquent accounts and resident receivables, and determines necessary course of action to collect outstanding balances in consultation and approval with the Property SupervisorServes three-day notices, when necessaryProperty Maintenance & SecurityEnsures the property is maintained and repaired according to standards which, in EBALDC's business judgment, are to the long-term benefit of the propertyPurchases supplies, equipment and services as are necessary for operations, maintenance and repairsProcesses and prioritizes maintenance request orders, including basic maintenance tasks to be completed by on-site staff and maintenance problems beyond their capabilitiesArranges for inspections and repairs of all vacant units and units in need of repairMaintains preventive maintenance schedules for the equipment and the buildingMaintains information about basic structural data, including the location of fire equipment, water main, sprinkler shutoff valve, gas main, fuse box or circuit breaker, and heat controlsPerforms a daily inspection of the property, both on the interior and the exterior, to inspect for age and any problems in maintenance, security, or safetyPerforms annual inspections of each unit for needed repairsPerforms building inspections to ensure that the common areas are properly utilized, orderly, and secureMaintains a sanitary and pest-free living environmentConduct monthly on-site staff meetingsPerform walk through unit inspections annually as well as needed through the direction of the Property Supervisor with identified stakeholdersAdministrationMaintains regular office hours and assumes primary responsibility for resident-management relationsEnforces lease agreements and house rulesEnsures that any emergency that may arise on site is responded to promptly and assigns staff, including self, to be available in this event.Supervises on-site staff; performs annual performance reviews and makes salary recommendations to Property Supervisor; takes disciplinary actions when necessaryAssists residents to develop an awareness of available community services for counseling, education, recreation and health servicesAssists Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable costsMonitors and supervises contracted services and vendorsAssists Property Supervisor in determining and administering capital improvements and replacement programAssists Property Supervisor in preparing and monitoring annual operating budgetsManages the day-to-day administration of the property office, including answering telephones during normal business hours; interacting with residents in a courteous and professional manner; sorting, distributing, opening and answering mail daily; coding invoices daily; and handling resident inquiries and concerns. Ensures the office is clean and well organized, and staff are presentable to the public.Conduct quarterly (or annual) meetings with residents, as neededProcesses and maintains all resident documents and forms including leases, income certifications, and recertifications timelyCommunicates all problems and resolves them or makes recommendations to the Property Supervisor for resolution.Recordkeeping & ReportingMaintains a record of financial transactions with tenants in YardiMaintains adequate accounting records, including records for rents and miscellaneous income, records for expenses, and petty cashProvides Property Supervisor with weekly written report each Monday, summarizing the building operations of the prior week, which should consist of the following: a summary of the week's move-ins, move-outs, rents past due, and actions taken; copies of any incident reports written or correspondence to residents; and other items as neededProvides Property Supervisor with a monthly building report which should include aged delinquency, vacancy, and other pertinent informationPrepares all non-financial lenders reports with assistance from Property SupervisorOther DutiesProvides immediate emergency services for the welfare and safety of the tenantsMeets with tenants for organizational, functional, informational, and relational purposesEscorts authorized inspection personnel and visitors throughout the building, when necessaryPerforms other appropriate duties as assignedIs available to tenants during EBALDC business hoursIs available for reception of repairpersons and authorized inspection personnelRelates to tenants' needs and communicates support services (e.g., electrician, plumber, maintenance person)Maintains an office on the premises in a business-like fashionPerforms other activities or tasks not outlined above as assigned by Property Supervisor to ensure the viable operation of the propertyParticipates in department, EBALDC and other staff meetings and activitiesRequired Knowledge, Skills & Abilities:Minimum two (2) or more years prior housing property management experience as a Property Manager, especially in tax credit or other subsidized housing programExcellent administrative, organizational and written/verbal communication skillsSound judgmentAbility to work with a wide variety of personalities and deal with them in an effective mannerBasic bookkeeping knowledgeComputer literate in Microsoft Word and ExcelSkills in problem solving with staff and residentsAbility to interact with a wide variety of people - personnel, residents, local agencies, contractors and ownerAbility to take initiative and think independentlyPreferred Qualifications:Two or more years prior housing property management experience as a Property Manager, especially in tax credit, or other subsidized, Supportive housingTwo or more years prior supervisory experienceExperience certifying tenant incomes to meet Section 8 and HUD regulationsKnowledge of low income housing tax credit regulationsBackground related to tenant population of building complex (i.e., handicapped, elderly, homeless) preferredReal Estate Sales LicenseYARDI Software knowledge a plus.Certifications or Licenses:California driver's license desirable.Certified Tax Credit Specialist and/or Certified Occupancy Specialist (COS) depending on property and regulatory structure or attainment of within six (6) months of hire.Physical Demands:Approximately 40% of the job is done sitting..... click apply for full job details
IHG
San Diego, California
About usAt Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.• Be Vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.• Be Curious by being aware of our hotel and neighborhood and going out of our way to help guests learn anddiscover what's going on.• Be Original by building connections with our guests and being imaginative to create memorable experiences.The Hotel Indigo® San Diego Gaslamp Quarter hotel is at one with the neighborhood. Just a squeeze play away from Petco Park, our Level 9 Rooftop Bar provides a cool ambiance where fire pits keep things warm on cool summer nights. The San Diego Convention Center is within walking distance, perfect for a stop at the Gaslamp Quarter on your way. Our hotel is well known for its warm hospitality and inspired service, and is also enthusiastically pet-friendly. Our award-winning, green hotel is non smoking and LEED-certified!Your day to dayFINANCIAL RETURNS:• Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in thepreparation of the annual departmental operating budget, the hotel marketing plan and business plan, andfinancial plans.• Create and implement sales plans that drive measurable incremental occupancy, increase average rates,increase volume, food and beverage and banquet sales.• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinateactivities to increase revenue and market share and monitor performance to ensure actual sales meet orexceed established revenue plan.PEOPLE:• Manage day-to-day sales activities, plan and assign work, and establish performance and development goalsfor team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve teammember performance, and recognise good performance.• Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts,and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carryout job duties.• Work with other department managers to ensure proper staffing levels based on guest volume.GUEST EXPERIENCE:• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facilityinformation) to enhance guest experience.• Develop and maintain relationships with key clients and outside contacts in order to produce group and/orconvention business, to include room sales, food & beverage sales, and catering/banquet services.• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-leveldepartments to facilitate services agreed upon by the sales office and prospective clients.RESPONSIBLE BUSINESS:• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel salesperformance and work with appropriate department on solutions.• Develop awareness and reputation of the hotel and the brand in the local community.Perform other duties as assigned. May also serve as manager on duty.What we need from youQUALIFICATIONS AND REQUIREMENTSBachelor's degree / higher education qualification / equivalent in marketing or related field, and two to four yearsof experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a salesteam, or an equivalent combination of education and work experience. Must speak local language. Otherlanguages preferred.This job requires ability to perform the following:• Frequently standing up or moving within and outside of the facility• Carrying or lifting items weighing up to 25 pounds• Handling objectsOther:• Communication skills are utilized a significant amount of time when interacting with others; demonstratedability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and theCompany.• Reading and writing abilities are utilized often when completing paperwork and management reports,interpreting results, giving and receiving instructions, and training• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances areutilized frequently.• Problem solving, reasoning, motivating, organizational and training abilities are used often.• Ability to travel to attend workshops, tradeshows, conventions, etc.• May require a valid Driver's License.• May be required to work nights, weekends, and/or holidays.What we offerIn return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.Report This Job
About usAt Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.• Be Vibrant by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.• Be Curious by being aware of our hotel and neighborhood and going out of our way to help guests learn anddiscover what's going on.• Be Original by building connections with our guests and being imaginative to create memorable experiences.The Hotel Indigo® San Diego Gaslamp Quarter hotel is at one with the neighborhood. Just a squeeze play away from Petco Park, our Level 9 Rooftop Bar provides a cool ambiance where fire pits keep things warm on cool summer nights. The San Diego Convention Center is within walking distance, perfect for a stop at the Gaslamp Quarter on your way. Our hotel is well known for its warm hospitality and inspired service, and is also enthusiastically pet-friendly. Our award-winning, green hotel is non smoking and LEED-certified!Your day to dayFINANCIAL RETURNS:• Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in thepreparation of the annual departmental operating budget, the hotel marketing plan and business plan, andfinancial plans.• Create and implement sales plans that drive measurable incremental occupancy, increase average rates,increase volume, food and beverage and banquet sales.• Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinateactivities to increase revenue and market share and monitor performance to ensure actual sales meet orexceed established revenue plan.PEOPLE:• Manage day-to-day sales activities, plan and assign work, and establish performance and development goalsfor team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve teammember performance, and recognise good performance.• Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts,and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carryout job duties.• Work with other department managers to ensure proper staffing levels based on guest volume.GUEST EXPERIENCE:• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facilityinformation) to enhance guest experience.• Develop and maintain relationships with key clients and outside contacts in order to produce group and/orconvention business, to include room sales, food & beverage sales, and catering/banquet services.• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-leveldepartments to facilitate services agreed upon by the sales office and prospective clients.RESPONSIBLE BUSINESS:• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel salesperformance and work with appropriate department on solutions.• Develop awareness and reputation of the hotel and the brand in the local community.Perform other duties as assigned. May also serve as manager on duty.What we need from youQUALIFICATIONS AND REQUIREMENTSBachelor's degree / higher education qualification / equivalent in marketing or related field, and two to four yearsof experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a salesteam, or an equivalent combination of education and work experience. Must speak local language. Otherlanguages preferred.This job requires ability to perform the following:• Frequently standing up or moving within and outside of the facility• Carrying or lifting items weighing up to 25 pounds• Handling objectsOther:• Communication skills are utilized a significant amount of time when interacting with others; demonstratedability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and theCompany.• Reading and writing abilities are utilized often when completing paperwork and management reports,interpreting results, giving and receiving instructions, and training• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances areutilized frequently.• Problem solving, reasoning, motivating, organizational and training abilities are used often.• Ability to travel to attend workshops, tradeshows, conventions, etc.• May require a valid Driver's License.• May be required to work nights, weekends, and/or holidays.What we offerIn return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.Report This Job
