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hotel maintenance tech san jose ca
Hotel Maintenance Tech
Aimbridge Hospitality San Jose, California
Información disponible en español a continuación. The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific). El personal de mantenimiento es responsable de ayudar con la operación mantenimiento servicio y reparación de los equipos asignados. Él / ella también es responsable de participar en el programa de mantenimiento preventivo manejar las solicitudes de los huéspedes y otras órdenes de trabajo asignadas. Él / ella también es responsable de realizar el trabajo de manera segura y eficiente y realizar trabajos comerciales como carpintería pintura plomería etc. Puede requerir conducir la camioneta del hotel cuando sea necesario (propiedad específica). QUALIFICATIONS: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.). Must have a valid driver's license for the applicable state. Must have an acceptable MVR (Motor Vehicle Driving Record) property specific. Certificado de curso de un año de colegio o escuela técnica; o tres a seis meses de experiencia o capacitación relacionada a la materia; o una combinación equivalente de estudios y experiencia. Preferentemente conocimiento básico y experiencia en carpintería plomería reparación mecánica pintura y sistemas de aire acondicionado y calefacción (HVAC). Capacidad de demostrar exactitud y meticulosidad; Monitorea su propio trabajo para garantizar calidad y aplica los comentarios que recibe para mejorar su desempeño. Capacidad de demostrar flexibilidad en respuesta al cambio y adaptación a métodos y procedimientos nuevos. Conocimiento de los principios manejo de la seguridad; regulaciones federales y estatales de OSHA. RESPONSIBILITIES: Assist with the operation maintenance and repair of equipment. Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. Perform other tasks/jobs as assigned by the supervisor or manager. Asistir con la operación mantenimiento y reparación de equipos. Cambiar las bombillas; Realice el mantenimiento preventivo de las habitaciones de huéspedes para incluir: reparación de vinilo pintura de retoque reparación de muebles menores calafateo de tinas reparación de azulejos etc. Realice mantenimiento preventivo para máquinas de hielo refrigeradores equipos de cocina equipos de lavandería HVAC habitaciones salas de reuniones la piscina y el jacuzzi. Realizar reparaciones de plomería reparación de equipos de lavandería mantenimiento preventivo en todos los extractores y suministros; monitorear la conservación de energía; repare aspiradoras y cualquier otro equipo pequeño a pedido. Asista de inmediato a cualquier alarma para determinar la ubicación exacta y la causa: determine el estado de emergencia e informe a la recepción con los resultados. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Hayes Mansion invites guests to experience Northern California's comfortable elegance amid lush landscapes and dramatic views of the surrounding mountains. Proud to announce $20 million dollar in revitalizing and repositioning the property as a Silicon Valley destination. From Bay Area vacations to conferences, Hayes Mansion offers exceptional accommodations for every getaway. The culture of San Francisco, the vineyards of Napa Valley, the beaches of Santa Cruz, and nearby golf courses all lie within reach of the estate's prime location just 15 miles from San Jose International Airport. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Job ID: 51 Full-Time/Part-Time: Full-Time Street: 200 Edenvale Ave
Sep 10, 2023
Full time
Información disponible en español a continuación. The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific). El personal de mantenimiento es responsable de ayudar con la operación mantenimiento servicio y reparación de los equipos asignados. Él / ella también es responsable de participar en el programa de mantenimiento preventivo manejar las solicitudes de los huéspedes y otras órdenes de trabajo asignadas. Él / ella también es responsable de realizar el trabajo de manera segura y eficiente y realizar trabajos comerciales como carpintería pintura plomería etc. Puede requerir conducir la camioneta del hotel cuando sea necesario (propiedad específica). QUALIFICATIONS: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.). Must have a valid driver's license for the applicable state. Must have an acceptable MVR (Motor Vehicle Driving Record) property specific. Certificado de curso de un año de colegio o escuela técnica; o tres a seis meses de experiencia o capacitación relacionada a la materia; o una combinación equivalente de estudios y experiencia. Preferentemente conocimiento básico y experiencia en carpintería plomería reparación mecánica pintura y sistemas de aire acondicionado y calefacción (HVAC). Capacidad de demostrar exactitud y meticulosidad; Monitorea su propio trabajo para garantizar calidad y aplica los comentarios que recibe para mejorar su desempeño. Capacidad de demostrar flexibilidad en respuesta al cambio y adaptación a métodos y procedimientos nuevos. Conocimiento de los principios manejo de la seguridad; regulaciones federales y estatales de OSHA. RESPONSIBILITIES: Assist with the operation maintenance and repair of equipment. Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. Perform other tasks/jobs as assigned by the supervisor or manager. Asistir con la operación mantenimiento y reparación de equipos. Cambiar las bombillas; Realice el mantenimiento preventivo de las habitaciones de huéspedes para incluir: reparación de vinilo pintura de retoque reparación de muebles menores calafateo de tinas reparación de azulejos etc. Realice mantenimiento preventivo para máquinas de hielo refrigeradores equipos de cocina equipos de lavandería HVAC habitaciones salas de reuniones la piscina y el jacuzzi. Realizar reparaciones de plomería reparación de equipos de lavandería mantenimiento preventivo en todos los extractores y suministros; monitorear la conservación de energía; repare aspiradoras y cualquier otro equipo pequeño a pedido. Asista de inmediato a cualquier alarma para determinar la ubicación exacta y la causa: determine el estado de emergencia e informe a la recepción con los resultados. Llevar a cabo otra tarea según asignada por el supervisor o gerente. Hayes Mansion invites guests to experience Northern California's comfortable elegance amid lush landscapes and dramatic views of the surrounding mountains. Proud to announce $20 million dollar in revitalizing and repositioning the property as a Silicon Valley destination. From Bay Area vacations to conferences, Hayes Mansion offers exceptional accommodations for every getaway. The culture of San Francisco, the vineyards of Napa Valley, the beaches of Santa Cruz, and nearby golf courses all lie within reach of the estate's prime location just 15 miles from San Jose International Airport. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Job ID: 51 Full-Time/Part-Time: Full-Time Street: 200 Edenvale Ave
Highgate Hotels
Barista - billy barr
Highgate Hotels Crested Butte, Colorado
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Part-time or Full-time, Mornings, Weekends required Benefits for Full Time Associates: Medical/Dental/Vision 401K Paid Time Off Gym Membership Discounted room benefits The billy barr Barista is responsible for preparing hot and cold beverages, based on standardized recipes while maintaining the highest standards to produce an appealing and appetizing product. Responsible for ensuring cleanliness, sanitation, and safety in the coffee bar and work areas while minimizing waste and maximizing cost/production ratio. Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g., preferences of coffee blend, dairy, and sugar ratios) Knowledge of menu and preparation techniques for hot & cold beverages following recipes. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks, cash handling, and preparing end-of-shift paperwork. Perform opening and closing procedures and side-work duties according to established checklist. Maintain a positive, courteous, friendly personality, and professional appearance. Ensure work areas are properly stocked. Maintain compliance with Hotel & Department SOP's Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and other breakfast items. Welcomes customers by determining their coffee interests and needs. Educates customers by presenting and explaining the coffee drink menu and answering questions. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino. Generates revenues by attracting new customers; defining new and expanded services and products. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Serve beverages and prepared food, like breakfast items, pastries, and muffins Receive and process payments (cash and credit cards) Keep the billy barr and lobby area clean Maintain stock of products and paper items Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Must be able to effectively communicate both verbally and written, with all levels of employees and guests in a positive, attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Including basic math. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a positive, friendly, and warm demeanor. Education and Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Previous Barista experience preferred. $15/hr + tips External Job Posting Title: Barista - billy barr Job ID: 6 Address1: 500 Gothic RD
Sep 06, 2023
Full time
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Part-time or Full-time, Mornings, Weekends required Benefits for Full Time Associates: Medical/Dental/Vision 401K Paid Time Off Gym Membership Discounted room benefits The billy barr Barista is responsible for preparing hot and cold beverages, based on standardized recipes while maintaining the highest standards to produce an appealing and appetizing product. Responsible for ensuring cleanliness, sanitation, and safety in the coffee bar and work areas while minimizing waste and maximizing cost/production ratio. Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g., preferences of coffee blend, dairy, and sugar ratios) Knowledge of menu and preparation techniques for hot & cold beverages following recipes. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks, cash handling, and preparing end-of-shift paperwork. Perform opening and closing procedures and side-work duties according to established checklist. Maintain a positive, courteous, friendly personality, and professional appearance. Ensure work areas are properly stocked. Maintain compliance with Hotel & Department SOP's Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and other breakfast items. Welcomes customers by determining their coffee interests and needs. Educates customers by presenting and explaining the coffee drink menu and answering questions. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino. Generates revenues by attracting new customers; defining new and expanded services and products. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Serve beverages and prepared food, like breakfast items, pastries, and muffins Receive and process payments (cash and credit cards) Keep the billy barr and lobby area clean Maintain stock of products and paper items Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Must be able to effectively communicate both verbally and written, with all levels of employees and guests in a positive, attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Including basic math. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a positive, friendly, and warm demeanor. Education and Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Previous Barista experience preferred. $15/hr + tips External Job Posting Title: Barista - billy barr Job ID: 6 Address1: 500 Gothic RD
Barista - billy barr
Elevation Hotel and Spa Crested Butte, Colorado
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Overview WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Part-time or Full-time, Mornings, Weekends required Benefits for Full Time Associates: Medical/Dental/Vision 401K Paid Time Off Gym Membership Discounted room benefits Responsibilities The billy barr Barista is responsible for preparing hot and cold beverages, based on standardized recipes while maintaining the highest standards to produce an appealing and appetizing product. Responsible for ensuring cleanliness, sanitation, and safety in the coffee bar and work areas while minimizing waste and maximizing cost/production ratio. Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g., preferences of coffee blend, dairy, and sugar ratios) Knowledge of menu and preparation techniques for hot & cold beverages following recipes. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks, cash handling, and preparing end-of-shift paperwork. Perform opening and closing procedures and side-work duties according to established checklist. Maintain a positive, courteous, friendly personality, and professional appearance. Ensure work areas are properly stocked. Maintain compliance with Hotel & Department SOP's Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and other breakfast items. Welcomes customers by determining their coffee interests and needs. Educates customers by presenting and explaining the coffee drink menu and answering questions. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino. Generates revenues by attracting new customers; defining new and expanded services and products. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Serve beverages and prepared food, like breakfast items, pastries, and muffins Receive and process payments (cash and credit cards) Keep the billy barr and lobby area clean Maintain stock of products and paper items Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Qualifications Must be able to effectively communicate both verbally and written, with all levels of employees and guests in a positive, attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Including basic math. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a positive, friendly, and warm demeanor. Education and Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Previous Barista experience preferred. $15/hr + tips
Sep 06, 2023
Full time
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Overview WHERE YOU WORK Elevation Hotel and Spa is a destination adventure resort that incorporates Crested Butte's local culture featuring a new craft cocktail focused lobby bar "billy barr" named after the famed local climate researcher. The Matchstick Lounge is a relaxing space to unwind, play pool and is themed around the adventure movie production company. The main culinary outlet, José, features a unique menu of chef-crafted, Guadalajara-inspired favorites as well as craft cocktails and serves guests both indoors and on an expansive slope side patio. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. The ideal candidate will bring a passion for the mountain lifestyle and a knowledge of what makes Crested Butte special. (Bonus points for loving skiing, snowboarding and/or mountain-biking!) Availability Requirements Part-time or Full-time, Mornings, Weekends required Benefits for Full Time Associates: Medical/Dental/Vision 401K Paid Time Off Gym Membership Discounted room benefits Responsibilities The billy barr Barista is responsible for preparing hot and cold beverages, based on standardized recipes while maintaining the highest standards to produce an appealing and appetizing product. Responsible for ensuring cleanliness, sanitation, and safety in the coffee bar and work areas while minimizing waste and maximizing cost/production ratio. Greet customers as they enter Give customers drink menus and answer their questions regarding ingredients Take orders while paying attention to details (e.g., preferences of coffee blend, dairy, and sugar ratios) Knowledge of menu and preparation techniques for hot & cold beverages following recipes. Be familiar with the operation of the P.O.S system. Perform cashiering functions by closing checks, cash handling, and preparing end-of-shift paperwork. Perform opening and closing procedures and side-work duties according to established checklist. Maintain a positive, courteous, friendly personality, and professional appearance. Ensure work areas are properly stocked. Maintain compliance with Hotel & Department SOP's Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and other breakfast items. Welcomes customers by determining their coffee interests and needs. Educates customers by presenting and explaining the coffee drink menu and answering questions. Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, caffe latte, and cappuccino. Generates revenues by attracting new customers; defining new and expanded services and products. Maintains a safe and healthy work environment by following organization standards and sanitation regulations. Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Serve beverages and prepared food, like breakfast items, pastries, and muffins Receive and process payments (cash and credit cards) Keep the billy barr and lobby area clean Maintain stock of products and paper items Check if brewing equipment operates properly and report any maintenance needs Comply with health and safety regulations Communicate customer feedback to managers and recommend new menu items Qualifications Must be able to effectively communicate both verbally and written, with all levels of employees and guests in a positive, attentive, friendly, courteous, and service-oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in a positive, attentive, friendly, courteous, and service-oriented manner. Attend all hotel-required meetings and training. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Including basic math. Must be able to cross-train in other hotel-related areas. Must be able to maintain the confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Always maintain a positive, friendly, and warm demeanor. Education and Experience: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Previous Barista experience preferred. $15/hr + tips

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