CSM Naples, Florida
Oct 14, 2020Full time
This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows CSM high standards of quality to ensure guest satisfaction. • Learns and demonstrates the ability to maintain property assets. • Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. • Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property.• Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. • Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. • Personally sets a strong example for other associate through exceptional guest service. • Assesses and evaluates property assets through preventative maintenance. • Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. • Works with the Chief Engineer to learn, understand and execute on all engineering SOP's.• Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. • Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. • Drives carts, bobcats, and ice surfacing machines.• Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Uses personal protective equipment when needed. • Follows all CSM procedures for guest/associate incidents. • Knowledgeable of hotel emergency procedures. • Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. • Adheres to CSM attendance policy, general work rules and department procedures. • Attends all required department and hotel meetings. Competencies/Skills Required: 2+ years of maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Education: High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Must have a current and valid drivers' license with safe driving record. Physical Requirements: Ability to push, pull, and lift up to 75 poundsthroughout shift.