7 jobs found

Store LocationUS-NC-Winston SalemOverviewIf you're passionate about a great guest experience and true hospitality, this is the role for you! Whether you're helping a guest find the perfect gift for their mama's birthday or leading a Little League team to their table after a big win, you'll make sure every guest feels at home. To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests.ResponsibilitiesIn this role, you'll run the roost when it comes to the retail shop - from the host stand to the toy displays and everything in between, you'll keep the shelves filled to the brim with our one-of-a-kind finds while making sure our guests are getting blue ribbon service. As a Guest Sales and Service (GSS) team member, you will have flexible hours (full or part time) and the opportunity for promotion and continued development!QualificationsYou will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests.We'd love to get to know ya - text CBJOBS to 97211 and "skip the line"! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our dcor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.

Carrabbas Bensalem - Are you ready to learn, have fun, and make money? Here at Carrabbas we do just that! Our atmosphere and hospitality for our customers is old-world Italian with a new-world feel. We provide our team members, known here as Micos, with a place to gain valuable experience, career growth and a sense of pride.As a Mico, you will be responsible for exceeding customer expectations, understanding our menu (dont worry, well help here), and adding your own personality into our positive work environment. At Carrabbas, we value having fun and creating memories that last a lifetime. If you provide the passion for food and hospitality, well provide the family culture, supportive atmosphere, and training resources to make you successful!As a Host you will be the Guest's first and last impression of Carrabba's, you will always give genuine hellos and goodbyes to every Guest. A host also provides:Friendly, prompt and attentive service Welcomes and seats GuestsProfessionally answers the phone WE OFFER:Meal discountsCareer advancement opportunitiesFlexible schedulesMedical, dental, and prescription drug coverageCOMPANY OVERVIEW: Bloomin' Brands, Inc., headquartered in Tampa, Florida was founded in 1988 by those who believe in hospitality, sharing, quality, being courageous and having fun! Bloomin' Brands, Inc. is a company of restaurants that owns and operates Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill, and Fleming's Prime Steakhouse & Wine Bar. Bloomin Brands, LLC is an equal opportunity employer. M/F/D/V are encouraged to apply.

Big River Restaurants owns 39 Applebee's restaurants in the Greater Saint Louis and Lousiana areas. Our mission is to empower our people, recognize our success and exceed our own expectations and those of our guest. We have 5 company values: passion, integrity, respect, connect, and own it.You are applying for work with a franchisee of Applebee's, not Applebee's Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.Big River Restaurants - Now Hiring Host/Hostesses!What do you seek in your career path? An opportunity for growth? A chance to succeed? A fun, exciting social environment? Blending all of these together is the difference between a good job and a great career. At Applebee's You'll discover a balance between work life and personal life, as well as a wealth of benefits for your health, future, family and happiness.We strive to encourage, enrich and celebrate our associates every day. Why? It's simple - we found it's the best way to help people reach their potential. It all starts with our inclusive culture, which welcomes and embraces our collective differences...and the strengths these differences create.Primary Responsibilities: Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.Specific Functions and Duties:Opens door for guests arriving and departing.Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.Manages the Wait List when the restaurant is full.Provides guest assistance to servers as needed.Maintains a clean and organized work area and completes cleaning as assignedFills out the feature board and inflates balloons.OUR VALUESPassion - We share a passion for achieving excellence and find the fun in doing it.Integrity - Integrity is our compass, we choose to do what's right over what's popular.Connect - We believe that connection to our communities and to our team drives pride.Respect - We respect each others point of view, even when we disagree.Own It - We own our actions, our impact and our results.Our Team empowers our people, we recognize our success, we will exceed our expectations and those of our guests.BenefitsWe offer a wide variety of employee benefits raging from: Health Care Insurance, Disability Insurance, Life Insurance, 401k, Flexible Compensation, and Paid Leave. We offer many opportunities to grow within the company. We work with you to provide you with a schedule that fits your needs.Must be 18 years of age or older * Flexible schedule * Reliable transportation * Reading, writing and verbal communication skills required. * Mobility required during the entire shift. * Transports and carries objects (such as high-chair) up to 15 pounds up to 15 times a shift. * Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant. * Previous customer service experience an asset * Previous hosting experience an asset

Job Description The Operations Manager is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long- term profitability of the company and developing restaurant staff.Key Responsibilities:• Provide management coverage and direct supervision of operations in an individual restaurant.• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue and profitability goals.• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction.• Manage and assist the General Manager in the management of, all revenues, cash, credit and company collateral and in ensuring that all are properly deposited and accounted for, and are secured into the company's operating bank account.• Identify and resolve sales and profit problems at the restaurant.• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback, handle customer concerns/needs and assist other team members in addressing customer concerns/needs.• Ensure the integrity and operational functionality of all POS and security systems and equipment.• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness.• Ensure company standards in product and restaurant specifications.• Supervise food handling procedures and operational processes.• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.• Report and arrange for any necessary maintenance and repair work.• Manage all internal/external communications in a timely and effective manner.• Verify and complete all required paperwork on a timely basis.• Supervise, guide and train team members both front of the house and back of the house to meet established objectives.• Communicate with hourly employees and customers and provide positive feedback and promote a positive image of the restaurant and good employee morale.• Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop hourly employees.• Train staff in all proper End of Day procedures, including check out procedures.• Regularly counsel and coach hourly employees.• Entrusted with decision-making authority to suspend employees pending review of the situation by the General Manager, and to discharge an employee immediately for instances of serious misconduct.• Evaluate hourly staff via formal performance evaluations with the General Manager.• Set goals and assignments for team members, including recognizing good performance and coaching poor performers.• Delegate tasks to team members and ensure all required tasks are performed and completed effectively.• Lead and run a shift effectively as the manager in charge.• Execute effective use of the Daily Shift Card and Red Book.• Open and/or close an individual restaurant ensuring all tasks and paperwork are properly completed.• Ensure maintenance of a safe and harassment free workplace.• Entrusted to take quick and responsible action in solving problems and to use reason when dealing with and responding to complaints by customers and/or hourly team members' disciplinary issues.Additional Responsibilities:• Assist General Manager in forecasting and determining scheduling needs for the individual restaurant.• Prepare and post weekly work schedules, and ensure the schedule is implemented properly.• Assist in addressing issues resulting from violations on Health or Steri-tech Inspections in a timely and professional manner.• Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary.• Assist in completing payroll, weekly, mid period and End of Period administration work properly.• Effectively promote First Watch outside the restaurant.• Obtain and maintain safe food handler certifications.• Through communication with the General Manager, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner.• Regularly interview applicants for employment, assist in making hiring decisions for the restaurant, and regularly coach and train new-hire employees.• Ensure compliance with federal, local, and state laws, company policies and procedures.Staff/Budgetary Responsibilities:The Operations Manager will oversee a staff of up to 40 employees. The Operations Manager will assist the General Manager in overseeing and supervising revenue operations in excess of one million dollars.Requirements:• A High School Diploma• Completion of the Culinary and Food Expert (CAFE) training program• Minimum two years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred• Effective oral and written communication skills• Regularly work 50-55 hours per week• Must hold a valid driver's license and drive for company business as required• Ability to manage, lead, coach, teach and train others, including with respect to culinary duties and host and service duties• Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives• Human Resources management skills in employee relations, recruiting and retention and employee recognition• Ability to supervise and oversee a team of hourly employees• Ability to work with minimal supervision and determine task priorities• Ability to make difficult and quick decisions• Advanced analytical and problem-solving skills• Excellent computer skills with emphasis on MS operating systems• Exceptional organizational skills and attention to detail• Strong communication, presentation and writing skills• Ability to communicate effectively with all levels of management• Ability to work well under pressure in a fast paced, dynamic environment• Ability to multitask and prioritize effectively• Ability to effectively manage teams as well as work effectively as part of a team• Passion for providing excellent service and qualityAdditional Physical Requirements:• Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color• Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis• Must be able to tolerate temporary exposure to extreme temperatures and temperature changesAdditional Info:Managers enjoy:- A daytime schedule with no night shifts - ever- Competitive pay and benefits including health, 401k and paid vacation- Excellent training- Opportunities to advanceWe try not to take ourselves too seriously, but there are a few things we look for in our employees:- Passion for fresh food and customer satisfaction- Unfailing work ethic and integrity- Positive attitude and team spirit - we know if you get our 'You First ' culture right, most of the other stuff will happen naturally on its own- Open to applicants who do not have a high school diploma/GED- A good fit for applicants with employment gaps or just entering or returning to the workforce with limited experience and educationEqual Employment Opportunity EmployerAll employment decisions are based on merit, qualifications and abilities. We do not discriminate in our employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by the law.#Corporate

POSITION REPORT TO: Restaurant General Manager POSITION LOCATION: Assigned Restaurant DATE REVISED: November 2017 Statement of Purpose: The position of Assistant Manager is a fast paced role that assists with managing the daily operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The Assistant Manager provides leadership, direction, training, and development to subordinate staff. The Assistant Manager also contributes to the success of the restaurant by building sales, working towards company goals, as well as driving restaurant profitability. Decisions are guided by established policies and procedures as well as the General Manager of the restaurant. Receives guidance and oversight from the restaurant General Manager on a regular basis. Accountabilities: Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coach and mentor team members to ensure employee's success on the job and guest satisfaction.Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply).Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.Promote and follow suggestive selling techniques.Maximize table turnover, sales per guest, and sales per hour.Meet and greet guests; investigating and resolving food quality/service issues.Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.Assist in maintaining efficient operations, appropriate cost controls, and profit management.Ensure OSHA, local health and safety codes, and company safety and security policy are met.Enforce safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Control day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions.Control food costs by following recipes and portion control.Control costs by monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool. Knowledge: Excellent communication skillsStrong interpersonal skills and conflict resolution abilitiesStrong planning and organization skillsDedication to providing exceptional guest serviceStrong analytical/problem solving skillsExceptional team building capabilityBasic business math and accounting skillsBasic personal computer literacyAbility to manage multiple projectsAbility to be a role model in employee appearance and presentationAvailable to work a variety of shifts and weekends Education/Experience: High School diploma or equivalentPrior leadership experience preferred, but not requiredA minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferredCollege and/or culinary schooling preferredA minimum age of 19 years QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Must have a valid driver license.Must have a vehicle to take cash deposits to the designated local bank.Must be able to travel to business meetings and other locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee will regularly be required to:Stand for entire shift and walk for long periods of time without rest or sitting down.Push, lift, carry and transfer up to 50 pounds.Reach with hands.Use hands to finger, handle, or feel objects, tools, or controls.Bend and stoop.Have the ability to taste and smell.Verbally communicate with others.Have the ability to read and write clearly.Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.

Location: Sheetz Stores # 00385 - 2505 SOMERSET CENTER DR WINSTON-SALEM, NC Starting Rate of Pay: $15.50 Full or Part Time: Full Time Shift Needed: Evenings/OvernightPRIMARY PURPOSE OF THIS POSITION: Profitably lead the day-to-day operations of the store in the absence of the Store Manager. Focus: Manage the customer experience to ensure that Hospitality/TCF standards are being met to include inventory, preparation, promotion, production, service and sales. Schedule Friday - Off Saturday - Off Sunday - 7am - 4:30pm Monday - 4pm - 1:30am Tuesday - 4pm - 1:30am Wednesday - 4pm - 1:30am Thursday - 4pm - 1:30am ESSENTIAL FUNCTIONS: (other duties may be assigned) Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees. Provide input into the scheduling of staff. Resolve customer complaints and concerns in a timely manner. Ensure compliance with applicable policies, procedures and programs. Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses. Ensure hospitality for all store guests by overseeing timely GUEST transactions, facilities/store cleanliness programs, implementation of Hospitality standards, and proper hosting. Ensure the completion of end of day tasks. Oversee the proper placement, pricing and stocking of merchandise in the store. Monitor profits through end of day procedures, shrink indicators, lottery, stock audits, vendors, car wash operations and retail waste. REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School Diploma or GED required. Two-year degree in a business related field preferred. Successful completion of certification testing as needed. Experience One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred. Licenses/Certifications ServeSafe Any other legally required certification If you are a current employee, click here to apply Nearest Major Market: Winston-Salem