7 hospitality jobs found

PLANTA is building a team of inclusive, strategic and dynamic individuals that embody a leadership style that promotes equity, productivity and workplace satisfaction. Our mission is to MAKE AN IMPACT. We achieve this through our dynamic team composed of champions across all realms of the hospitality industry - from creative and marketing to culinary, beverage and beyond creating the ultimate guest experience. Our love for hospitality extends further than our dedication to creating amazing guest experiences; it's our duty to develop our team of professionals to become the next industry leaders; it's our quest to find the finest ingredients; it's our social responsibility to become a more sustainable organization every day. What you will find at PLANTA is passion without pretense; a unique group that loves coming to work every day, shouts good morning, rolls up their sleeves and works together to create innovative techniques to redefine hospitality. HOST/HOSTESS Reporting to the Restaurant Leader, the Host/Hostess ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual understands above and beyond service and ensures guest satisfaction is the highest priority. They work as a team, to maximize service revenues by accommodating guests, reservations and walk-ins in a strategic manner. They are expected to greet all guests with enthusiasm, be well informed in all aspects of our offerings and provide our guests a world-class experience. WHAT'S ON YOUR PLATE: Champions the brand's vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do Create an environment that is warm, welcoming and filled with positivity for guests and employees Uphold our standards at all times and treat everyone with courtesy and respect Warmly and graciously greet all incoming and departing guests Seat guests proactively, promptly, with genuine care to attention and detail Actively communicate with the Leadership team any issues or potential concerns relating to seating, guest experience or the ability of staff to service the business of their section Prepare and present all pre-shift notes for upcoming service (ie. PX's, celebrations, etc.) Operate and maintain reservations systems and assign reservations daily on SevenRooms that is logical and appropriate Update reservation system with guest information and details Answer incoming calls, reservations and administer call backs Advise colleagues of guest special occasions, unique celebrations, concerns for allergies or other service needs which require special attention, once known Relaying the necessary information in regards to allergies and guest requests to management, respective captain, and kitchen Constant communication with captains and management to ensure out times are provided, guests are dining within appropriate times, and resets are completed in an efficient manner Ensure opening, closing and weekly checklists are being used and all tasks on said checklists are being completed Ensure that all areas of the restaurant under Concierge's purview are well maintained and kept clean at all times including the concierge stands, all front entrance windows, floors and mats, mirrors and chrome, and washrooms Communicate with leadership on any need to know information regarding restaurant or Concierge specific needs. Complete any additional tasks assigned to the Concierge team such as MyCheck integration or take out order management INGREDIENTS YOU'LL BRING TO THE TABLE: Fully understand and embody PLANTA's can-do attitude, demonstrating a level of passion and dedication where no task is beneath you. 1-2 years' experience in a similar, fast paced environment with similar standards Required to have Responsible Beverage Service and Food Handler Certificate Experience using reservation systems Well-spoken and excellent communication skills Humble and relatable with a confident attitude Remain highly detailed at all times Respectful and professional with all interactions Proactive in understanding guests' needs Creativity in finding solutions to provide guests an exceptional experience Ability to ease conflict and resolve issues Team oriented with capability to work in a high stressed environment High organizational skills and ability to prioritize Professional appearance appropriate for a premier restaurant Results-oriented and impeccably organized Degree/ Diploma in Hospitality, WSET, Prud'homme or equivalent considered an asset Full time flexible hours are required (days, nights, weekends, holidays) or as agreed with your hiring manager WHY YOU'LL LOVE WHAT YOU DO WITH PLANTA: Opportunities to grow and develop your career with our ever growing company Mentorship and guidance by top hospitality professionals in the city Employee discounts for ClassPass and Equinox Memberships Medical and dental benefits for eligible employees 50% Discounts at all full service PLANTA wide concepts Shift meal provided At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Host/Hostess Position The primary objective of the host/hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner. Responsibilities Greet all guest in a pleasant and attentive manner Work with customers to exceed expectations and answer all questions Answer phones promptly and be knowledgeable on all current activities of the restaurant and bar Accountable for controlling the smooth and steady flow of customers in the restaurant. Maintain awareness of reservations, mapping out the floor plan being mindful of seating rotations Present menus and inform guests who their server will be Keep track of the customer counts and table seating times Make sure servers are aware that they have a new table and make sure they are ready Let a manager know if there is a need for a wait or table touch Maintain familiarity of the menu to be able to answer questions of waiting guest and phone calls, as well as being able to take to go orders as needed Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required Other duties may be assigned as needed

The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. • Maintain a professional image and a neat, clean, and cheerful nature. • Answer telephone promptly and respond to questions accordingly. • Greet guests upon arrival and assist guests while on a waiting list. • Inform manager on duty of waiting list and the waiting period for guests. • Maintain track of reservations as specified in Training Handbook. • Escort guests quickly to their table and arrange for a booster seat or high chair if needed. • Inform manager on duty of any problems and take fast action when necessary. • Bid farewell to guests as they leave and ensure everything was outstanding. Invite guests to return. • Perform shift change/closing duties before leaving. • Keep front area clean. • Inspect restroom every fifteen minutes and communicate with housekeeping that it meets cleanliness standards. • Restock necessary supplies and bring all areas up to standard. • Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working • Participate in and pass alcohol awareness and safety training classes Education: • High School Experience: • 1 year similar experience preferred. Required Skills: • Excellent communication skills • Must be able to pass host/hostess training and validation • Must be neatly dressed and well groomed in clean Company uniforms at all times. • Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions. • Adherence to all Company and Safety Policies and Procedures. • Must be able to clearly and effectively communicate in English. Physical Demands: • Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs. Balance and walk with heavy trays, dinnerware and drinks. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Restaurant Supervisor Position The primary objective of the host/hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner. Responsibilities Accountable for quality service for the guests in the restaurant. Make sure servers are following standards of service at all times. Ensure that staff takes breaks when needed, covering their area if needed. Performs table touches to ensure quality service and immediately corrects any problems Maintain thorough knowledge of restaurant and bar menus. Schedule and arranges parties or special services/amenities for patrons. Assign work tasks & coordinates activities of restaurant and lounge personnel to ensure prompt and courteous service to patrons. Inspect lounge and dining room for neatness and cleanliness, and requisitions table linens and other supplies. Oversees training of new hires. May assist with creating weekly staff schedule. Empower employees to meet or exceed customer expectations. Hotel and/or restaurant/ food and beverage experience required Supervisory experience preferred Other duties may be assigned as needed

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Restaurant Supervisor Position The primary objective of the host/hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner. Responsibilities Accountable for quality service for the guests in the restaurant. Make sure servers are following standards of service at all times Ensure that staff takes breaks when needed, covering their area if needed. Performs table touches to ensure quality service and immediately corrects any problems Maintain thorough knowledge of restaurant and bar menus. Schedule and arranges parties or special services/amenities for patrons. Assign work tasks & coordinates activities of restaurant and lounge personnel to ensure prompt and courteous service to patrons. Inspect lounge and dining room for neatness and cleanliness, and requisitions table linens and other supplies. Interviews and oversees training of new hires. May assist with creating weekly staff schedule. Design and implement programs/promotions that maximize revenue and profit. Reward employees who utilize their empowerment to meet or exceed customer expectations. Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required Other duties may be assigned as needed Physical Demands & Work Environment While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl and must frequently lift and/or move up to 25 pounds. The employee must also be able to go up and down a flight of stairs while carrying up to 25 pounds. The employee may be frequently exposed to outside weather conditions. The noise is usually moderate to loud.

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Restaurant Supervisor Position The primary objective of the host/hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner. Responsibilities Accountable for quality service for the guests in the restaurant. Make sure servers are following standards of service at all times. Ensure that staff takes breaks when needed, covering their area if needed. Performs table touches to ensure quality service and immediately corrects any problems Maintain thorough knowledge of restaurant and bar menus. Schedule and arranges parties or special services/amenities for patrons. Assign work tasks & coordinates activities of restaurant and lounge personnel to ensure prompt and courteous service to patrons. Inspect lounge and dining room for neatness and cleanliness, and requisitions table linens and other supplies. Oversees training of new hires. May assist with creating weekly staff schedule. Empower employees to meet or exceed customer expectations. Hotel and/or restaurant/ food and beverage experience required Supervisory experience preferred Other duties may be assigned as needed Physical Demands & Work Environment While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl and must frequently lift and/or move up to 25 pounds. The employee must also be able to go up and down a flight of stairs while carrying up to 25 pounds. The employee may be frequently exposed to outside weather conditions. The noise is usually moderate to loud.

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer. Primary Objective of Restaurant Supervisor Position The primary objective of the host/hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner. Responsibilities Accountable for quality service for the guests in the restaurant. Make sure servers are following standards of service at all times Ensure that staff takes breaks when needed, covering their area if needed. Performs table touches to ensure quality service and immediately corrects any problems Maintain thorough knowledge of restaurant and bar menus. Schedule and arranges parties or special services/amenities for patrons. Assign work tasks & coordinates activities of restaurant and lounge personnel to ensure prompt and courteous service to patrons. Inspect lounge and dining room for neatness and cleanliness, and requisitions table linens and other supplies. Interviews and oversees training of new hires. May assist with creating weekly staff schedule. Design and implement programs/promotions that maximize revenue and profit. Reward employees who utilize their empowerment to meet or exceed customer expectations. Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required Other duties may be assigned as needed