The LINE & Saguaro Hotels
New York, New York
Benefits: Health insurance Opportunity for advancement Paid time off Parental leave Vision insurance Wellness resources 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Who We Are The Ned NoMad is a new members' club and hotel that opened in the heart of New York in summer 2022. It's the first international 'Ned' site to open following the launch of The Ned London in 2017. The Property Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features have been honored, with interiors designed by the Soho House Design team. The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned's Club will give members access to a rooftop bar and terrace restaurant as well as a first floor bar, grill and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property is Cecconi's, a modern day classic Italian restaurant. The Role We are looking for a Host to support and report directly into the General Manager. This is a fast-moving business so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once. Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience provided is uniquely brilliant. Main Duties Responsible for being one of the first points of contact for members while also greeting guests, answering incoming calls, and creating reservations for the Club, and other food and beverage outlets Demonstrate a keen eye for detail while maintaining an organized, clean and effective work station Promote positive moments for members and guests from time of arrival through time of departure Answer questions regarding menu options/specials, upcoming events, hours of operation and amenity availability/pricing Maintain a clean, sanitary and safe work environment, Host area Support FOH team when needed by clearing tables for a streamlined seating experience In real-time address guest related concerns and take action that results in a positive resolution Develop relationships with members and guests while also communicating notable conversations to management Promote a positive atmosphere by being approachable and professional Administrative tasks (i.e. properly keeping all paperwork logged and filed) Perform other duties as assigned by supervisor/manager. Requirements A minimum of 1+ years of experience in a fast paced and professional environment Previous hos or reception experience with a high volume hotel or restaurant Proven success of "champion of the culture," facilitating excellent communication and engagement Team focused with an understanding of the bigger picture and how you can contribute Able to effectively manage different stakeholders and be persuasive Physical Requirements: Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry or lift at least 20 to 60 pounds. Occasionally kneel, bend, crouch and climb as required. Must be able to use step ladder. Our Doors Are Yours To Open The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Work Perks Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance Referral bonus + competitive compensation Career development, career training and the opportunity to work internationally Flexible work schedules Discounted family rates Family meals Two weeks' vacation, 9 days PTO, 9 Holidays Compensation: $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Benefits: Health insurance Opportunity for advancement Paid time off Parental leave Vision insurance Wellness resources 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Who We Are The Ned NoMad is a new members' club and hotel that opened in the heart of New York in summer 2022. It's the first international 'Ned' site to open following the launch of The Ned London in 2017. The Property Located in The Johnston Building and formerly the NoMad Hotel in Manhattan, the property was built in 1903 as a store and office building. The original architectural features have been honored, with interiors designed by the Soho House Design team. The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned's Club will give members access to a rooftop bar and terrace restaurant as well as a first floor bar, grill and lounge with live entertainment from The Atrium Stage, seven nights a week. New to the property is Cecconi's, a modern day classic Italian restaurant. The Role We are looking for a Host to support and report directly into the General Manager. This is a fast-moving business so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once. Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you. Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience provided is uniquely brilliant. Main Duties Responsible for being one of the first points of contact for members while also greeting guests, answering incoming calls, and creating reservations for the Club, and other food and beverage outlets Demonstrate a keen eye for detail while maintaining an organized, clean and effective work station Promote positive moments for members and guests from time of arrival through time of departure Answer questions regarding menu options/specials, upcoming events, hours of operation and amenity availability/pricing Maintain a clean, sanitary and safe work environment, Host area Support FOH team when needed by clearing tables for a streamlined seating experience In real-time address guest related concerns and take action that results in a positive resolution Develop relationships with members and guests while also communicating notable conversations to management Promote a positive atmosphere by being approachable and professional Administrative tasks (i.e. properly keeping all paperwork logged and filed) Perform other duties as assigned by supervisor/manager. Requirements A minimum of 1+ years of experience in a fast paced and professional environment Previous hos or reception experience with a high volume hotel or restaurant Proven success of "champion of the culture," facilitating excellent communication and engagement Team focused with an understanding of the bigger picture and how you can contribute Able to effectively manage different stakeholders and be persuasive Physical Requirements: Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others. Must be able to move, pull, carry or lift at least 20 to 60 pounds. Occasionally kneel, bend, crouch and climb as required. Must be able to use step ladder. Our Doors Are Yours To Open The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Work Perks Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance Referral bonus + competitive compensation Career development, career training and the opportunity to work internationally Flexible work schedules Discounted family rates Family meals Two weeks' vacation, 9 days PTO, 9 Holidays Compensation: $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
