Valencia Group San Jose, California
Sep 27, 2023Full time
Job Details Level Experienced Job Location Hotel Valencia Santana Row - San Jose, CA Position Type Full Time Education Level None Salary Range $20.00 - $20.00 Hourly Travel Percentage None Job Shift Swing Job Category Hospitality - Hotel Host/Hostess Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT! Are you a Customer Service Super Star WE NEED BIG STARS LIKE YOU Come be a part of an AWARD WINNING TEAM. Hotel Valencia Santana Row is located in San Jose, CA and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel's are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond Job summary: A V bar Host's duties primarily focus on ensuring the guests have a positive experience as soon as they enter the bar. The Host/Hostess also greets Guests upon arrival, informs Guests of their wait time, monitors a waiting list, enters Guest names into the computer system, shows Guests to their table, and bids Guests farewell as they leave. Shift requirements: Shifts are from 4:00 PM to 1:00 AM. Nights and weekends, including holidays. Responsibilities Contribute positively to the team within the department Prepare for all guest requests Participate in ongoing training Organize seating through OpenTable to fill the dining room Perform opening and closing duties Maintain waitlists Keep work areas clean and organized Be extremely courteous to all customers and fellow employees Report unsafe conditions to your supervisor immediately Maintain hotel equipment in proper working conditions. Any other duties assigned by your immediate supervisor Think strategically with regard to sections, seating occupancy, and rotation Assist servers with side work, including cleaning, stocking, and rolling silverware Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations. Maintain regular attendance in compliance with Valencia Hotel Group Complete other duties as assigned by Supervisor Qualifications: Hotel Operations or Customer Service experience preferred Communicates effectively with others Works productively with a team Effective multitasking skills Composure and patience under pressure BENEFITS: Medical, Dental, Life insurance Paid Time Off Paid Community Service Days Click here to learn more Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.