You have a passion for IRRESISTIBLE FOOD &BEVERAGE You know that being yourself is what makes GENUINE HOSPITALITY come to life You believe in creating a WARM & INVITING ATMOSPHERE for both guests and teammates You have things to TEACH and a willingness to LEARN You like to have FUN while working hard as a team and celebrating wins So whatis UNO? Chicago, 1943: Ike Sewell invents the Deep Dish Pizza at the original Pizzeria UNO on the corner of Ohio and Wabash Street Boston, 1979: UNO expands and begins crafting an Irresistible pizza experience outside of Chicago Everywhere, Between Then and Now: UNO expands to over 130 full-service company-owned and franchised casual-themed UNO Pizzeria & Grills with a simple Core Ideology: Irresistible Food & Beverage, Genuine Hospitality, Warm & Inviting Atmosphere, and Fun. (Does that look familiar?) Here, Now: You read this ad and help write the next chapter of the UNO story At UNO, every person in our restaurants provides a unique service to our guests and teammates. We know you may have the experience, and weâ€'ll teach you the rest. Whatyouâ€'ll be doing: Creating an irresistible experience for your guests Engaging in friendly conversation with guests to find out their wants and needs Maintaining the flow of the restaurant by seating guests Being knowledgeable and enthusiastic Making suggestions to enhance the guests' dining experience Answering the phone Processing and packaging perfect takeout orders Maintaining cash and cash equivalents Soliciting guest feedback Performing light housekeeping duties. You know â€" cleaning menus, tables, chairs, and floors Ensuring restrooms are clean, stocked, and orderly MinimumAge 18+ years old JobBenefits We offer training, growth potential, flexible shifts, competitive wages, and medical and dental benefits.
Sep 12, 2023
Full time
You have a passion for IRRESISTIBLE FOOD &BEVERAGE You know that being yourself is what makes GENUINE HOSPITALITY come to life You believe in creating a WARM & INVITING ATMOSPHERE for both guests and teammates You have things to TEACH and a willingness to LEARN You like to have FUN while working hard as a team and celebrating wins So whatis UNO? Chicago, 1943: Ike Sewell invents the Deep Dish Pizza at the original Pizzeria UNO on the corner of Ohio and Wabash Street Boston, 1979: UNO expands and begins crafting an Irresistible pizza experience outside of Chicago Everywhere, Between Then and Now: UNO expands to over 130 full-service company-owned and franchised casual-themed UNO Pizzeria & Grills with a simple Core Ideology: Irresistible Food & Beverage, Genuine Hospitality, Warm & Inviting Atmosphere, and Fun. (Does that look familiar?) Here, Now: You read this ad and help write the next chapter of the UNO story At UNO, every person in our restaurants provides a unique service to our guests and teammates. We know you may have the experience, and weâ€'ll teach you the rest. Whatyouâ€'ll be doing: Creating an irresistible experience for your guests Engaging in friendly conversation with guests to find out their wants and needs Maintaining the flow of the restaurant by seating guests Being knowledgeable and enthusiastic Making suggestions to enhance the guests' dining experience Answering the phone Processing and packaging perfect takeout orders Maintaining cash and cash equivalents Soliciting guest feedback Performing light housekeeping duties. You know â€" cleaning menus, tables, chairs, and floors Ensuring restrooms are clean, stocked, and orderly MinimumAge 18+ years old JobBenefits We offer training, growth potential, flexible shifts, competitive wages, and medical and dental benefits.
Do you love hospitality and making people happy? Are you great at first impressions and warmly welcoming others? Do you want to work for a company with a strong culture and room for professional growth? Boqueria Restaurant As a host/hostess, it will be your mission at Boqueria to provide a warm and friendly welcome when guests arrive or call in with questions. You'll make sure guests who are waiting to be seated are made comfortable, informed, and feel taken care of. You'll also be a part of and contribute to our positive work culture. What we're looking for: Friendly and inviting in person and over the phone Able to manage guest seating and wait times Team player; you have your team's back, and they have yours Ability to learn quickly & be flexible A good sense of humor Must be at least 18 years old What we offer our team: Work with great people who love hospitality Competitive pay paid weekly Flexible scheduling Full- and part-time availability Benefits include medical, dental, vision, commuter, and supplemental options Paid time off and Discounted Meals A strong company culture with high standards Be part of growing an upscale restaurant group Who is Boqueria ? Boqueria is one of the leading Spanish tapas restaurant groups on the East Coast, with 8 locations spread throughout NYC, DC, Chicago, and Nashville, and an 9th to open in Boston in Spring 2023. Boqueria is a lively tapas bar, inspired by the buzzy atmosphere and great food of the Barcelona "Kioskos" surrounding the renowned food market "El Mercado de la Boqueria." At Boqueria , the open kitchens turn out tempting versions of classic Spanish tapas and small plates inspired by the season's best products. Designed for easy sharing, Boqueria has become a go-to destination for friends, family and co-workers to connect over the sharing spirit of tapas and Spanish food. How we're committed to your safety: Your health and wellbeing are always our top priority. Where allowed, we require all team members to be vaccinated. Boqueria has partnered with Zedic to guide our managers and team in managing COVID-19 risks. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law. Skills & Requirements Qualifications
Sep 12, 2023
Full time
Do you love hospitality and making people happy? Are you great at first impressions and warmly welcoming others? Do you want to work for a company with a strong culture and room for professional growth? Boqueria Restaurant As a host/hostess, it will be your mission at Boqueria to provide a warm and friendly welcome when guests arrive or call in with questions. You'll make sure guests who are waiting to be seated are made comfortable, informed, and feel taken care of. You'll also be a part of and contribute to our positive work culture. What we're looking for: Friendly and inviting in person and over the phone Able to manage guest seating and wait times Team player; you have your team's back, and they have yours Ability to learn quickly & be flexible A good sense of humor Must be at least 18 years old What we offer our team: Work with great people who love hospitality Competitive pay paid weekly Flexible scheduling Full- and part-time availability Benefits include medical, dental, vision, commuter, and supplemental options Paid time off and Discounted Meals A strong company culture with high standards Be part of growing an upscale restaurant group Who is Boqueria ? Boqueria is one of the leading Spanish tapas restaurant groups on the East Coast, with 8 locations spread throughout NYC, DC, Chicago, and Nashville, and an 9th to open in Boston in Spring 2023. Boqueria is a lively tapas bar, inspired by the buzzy atmosphere and great food of the Barcelona "Kioskos" surrounding the renowned food market "El Mercado de la Boqueria." At Boqueria , the open kitchens turn out tempting versions of classic Spanish tapas and small plates inspired by the season's best products. Designed for easy sharing, Boqueria has become a go-to destination for friends, family and co-workers to connect over the sharing spirit of tapas and Spanish food. How we're committed to your safety: Your health and wellbeing are always our top priority. Where allowed, we require all team members to be vaccinated. Boqueria has partnered with Zedic to guide our managers and team in managing COVID-19 risks. We are an Equal Opportunity Employer. We do not base our employment decisions on an applicant's race, sex, sexual orientation, age, color, national origin, citizenship, disability, handicap, veteran status, or any other factor prohibited by local, state, or federal law. Skills & Requirements Qualifications
Position: Host Our Hosts are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked, and orderly. Who is Bottleneck Management? Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we've been about genuine people and genuine hospitality. We've grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts. Core Values Understand the wants and needs of others Support others through words and actions Empower each team member to excel Enjoy each other, our guests, and our time at work We believe it's our people that make us strong, so we're committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it's in our home office or our restaurants, we put hospitality first, like excellent hosts at a party. We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts. Primary Responsibilities and Duties Essential Functions: Genuine commitment to the Bottleneck culture; be a team player. Ensure that the overall guest experience exceeds expectations, including greeting guests with warmth and anticipating their needs. Use tact and good judgment when dealing with guest challenges, responding to guest needs with patience, respect, and courtesy. Follow all steps of service. Assist with clearing, cleaning, and resetting tables. Check and maintain restrooms. Comply with all safety and sanitation (including handwashing) guidelines and procedures. Be proficient in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines. Support To-Go orders as needed. Other duties will be assigned as needed. Qualifications and Skills: Must be at least 18 years old. At least 6 months of restaurant or customer service experience preferred. Ability to work collaboratively in a fast-paced work environment. Ability to create memorable guest experiences. Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service. Ability to work a varied schedule, including nights and weekends. Good judgment skills and adaptive attitude. Must be upbeat, outgoing, and positive. Ability to stand/walk and stay focused and alert for extended periods of time. Ability to effectively communicate on the telephone. Ability to lift up to 35 lbs. Ability to maintain a warm, hospitable demeanor in a busy environment. Must Be/Have: Outstanding interpersonal skills Outgoing, polite and patient. Excellent communication skills Satisfaction focused. Hours of work: Ability to work a varied schedule, including nights and weekends. Supervisory Responsibilities: N/A Reports To: General Manager Department: FOH Operations Work Environment/ Physical Demand: Must be able to stand for full shift. Must be able to lift at least 25 pounds. Must have good hearing for accurate communication with guests. Must be able to use hands and fingers to handle and feel objects and tool controls. Must be able to work in areas of loud noise. Required to frequently reach, bend, stoop, and carry. Must be able to work in both warm and cool environments; indoors and outdoors. Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish. Extended periods of standing and walking to different parts of the restaurant at different levels Fast paced hands on position. Dining facilities are both outside and inside Lighting is maintained at a low level. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. An equal opportunity employer. We are an E-Verify Employer in Florida.
Sep 12, 2023
Full time
Position: Host Our Hosts are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team. The Host greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, the Host cares for our guests by refilling beverages and performs light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked, and orderly. Who is Bottleneck Management? Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations. From the start, we've been about genuine people and genuine hospitality. We've grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts. Core Values Understand the wants and needs of others Support others through words and actions Empower each team member to excel Enjoy each other, our guests, and our time at work We believe it's our people that make us strong, so we're committed to finding driven, hospitable, upbeat, and intelligent teammates. Whether it's in our home office or our restaurants, we put hospitality first, like excellent hosts at a party. We offer a fun and supportive working environment, comprehensive benefits, EAP access, and restaurant dining discounts. Primary Responsibilities and Duties Essential Functions: Genuine commitment to the Bottleneck culture; be a team player. Ensure that the overall guest experience exceeds expectations, including greeting guests with warmth and anticipating their needs. Use tact and good judgment when dealing with guest challenges, responding to guest needs with patience, respect, and courtesy. Follow all steps of service. Assist with clearing, cleaning, and resetting tables. Check and maintain restrooms. Comply with all safety and sanitation (including handwashing) guidelines and procedures. Be proficient in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems, and phone etiquette and message guidelines. Support To-Go orders as needed. Other duties will be assigned as needed. Qualifications and Skills: Must be at least 18 years old. At least 6 months of restaurant or customer service experience preferred. Ability to work collaboratively in a fast-paced work environment. Ability to create memorable guest experiences. Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service. Ability to work a varied schedule, including nights and weekends. Good judgment skills and adaptive attitude. Must be upbeat, outgoing, and positive. Ability to stand/walk and stay focused and alert for extended periods of time. Ability to effectively communicate on the telephone. Ability to lift up to 35 lbs. Ability to maintain a warm, hospitable demeanor in a busy environment. Must Be/Have: Outstanding interpersonal skills Outgoing, polite and patient. Excellent communication skills Satisfaction focused. Hours of work: Ability to work a varied schedule, including nights and weekends. Supervisory Responsibilities: N/A Reports To: General Manager Department: FOH Operations Work Environment/ Physical Demand: Must be able to stand for full shift. Must be able to lift at least 25 pounds. Must have good hearing for accurate communication with guests. Must be able to use hands and fingers to handle and feel objects and tool controls. Must be able to work in areas of loud noise. Required to frequently reach, bend, stoop, and carry. Must be able to work in both warm and cool environments; indoors and outdoors. Must be able to tolerate potential exposure to allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish. Extended periods of standing and walking to different parts of the restaurant at different levels Fast paced hands on position. Dining facilities are both outside and inside Lighting is maintained at a low level. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Bottleneck Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. An equal opportunity employer. We are an E-Verify Employer in Florida.
Job Description COMPETITIVE WAGES STARTING AT $17.50HR When you work at CLARENDALE SIX CORNERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! CLARENDALE SIX CORNERS is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Here are a few of the daily responsibilities of a Host/Hostess: 1. Assist the Dining Room Manager and serving staff with the overall operation, coordination, appearance and maintenance of the dining area and beverage station ensuring that courteous and efficient services are delivered. 2. Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining an inviting environment. 3. Monitor the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc. Assists in folding napkins, rolling silverware, refilling water and coffee as needed. 4. Exemplify at all times Community standards of cleanliness, sanitation and organization. 5. Provide all customers with quality service and an overall high quality dining experience. 6. Exhibit dining room appearance and presentation standards at all times. 7. Assist in maintaining pertinent and appropriate resident and guest records, reservations, and special functions. 8. Advise the Dining Room Manager regarding dining room status. 9. Knowledge of diets provided per Policy and Procedure. 10. Represent the community in a warm and inviting manner, which creates a positive marketing environment. 11. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy. Here are a few of the qualifications we need you to have: EXPERIENCE & EDUCATION: • High school diploma/GED or the equivalent education, training and experience • Experience in working with seniors preferred but not required LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS: • Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/licensure • Willingness to be available for any/all emergencies regarding the community • Doctor's statement verifying free from communicable disease, if applicable in your state QUALIFICATIONS: • Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc. • Dining room organization and preparation hands-on responsibilities • Knowledge in all areas of local Health Department, OSHA and other regulatory agencies relative to culinary services • Strong inter-department communication and teamwork skills • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions • Ability to deal with problems involving few concrete variables in standardized situations • Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu etc. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer
Sep 12, 2023
Full time
Job Description COMPETITIVE WAGES STARTING AT $17.50HR When you work at CLARENDALE SIX CORNERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! CLARENDALE SIX CORNERS is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Here are a few of the daily responsibilities of a Host/Hostess: 1. Assist the Dining Room Manager and serving staff with the overall operation, coordination, appearance and maintenance of the dining area and beverage station ensuring that courteous and efficient services are delivered. 2. Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining an inviting environment. 3. Monitor the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc. Assists in folding napkins, rolling silverware, refilling water and coffee as needed. 4. Exemplify at all times Community standards of cleanliness, sanitation and organization. 5. Provide all customers with quality service and an overall high quality dining experience. 6. Exhibit dining room appearance and presentation standards at all times. 7. Assist in maintaining pertinent and appropriate resident and guest records, reservations, and special functions. 8. Advise the Dining Room Manager regarding dining room status. 9. Knowledge of diets provided per Policy and Procedure. 10. Represent the community in a warm and inviting manner, which creates a positive marketing environment. 11. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy. Here are a few of the qualifications we need you to have: EXPERIENCE & EDUCATION: • High school diploma/GED or the equivalent education, training and experience • Experience in working with seniors preferred but not required LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS: • Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/licensure • Willingness to be available for any/all emergencies regarding the community • Doctor's statement verifying free from communicable disease, if applicable in your state QUALIFICATIONS: • Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc. • Dining room organization and preparation hands-on responsibilities • Knowledge in all areas of local Health Department, OSHA and other regulatory agencies relative to culinary services • Strong inter-department communication and teamwork skills • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions • Ability to deal with problems involving few concrete variables in standardized situations • Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu etc. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer
Job Description COMPETITIVE WAGES STARTING AT $17.50HR When you work at CLARENDALE SIX CORNERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! CLARENDALE SIX CORNERS is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Here are a few of the daily responsibilities of a Host/Hostess: 1. Assist the Dining Room Manager and serving staff with the overall operation, coordination, appearance and maintenance of the dining area and beverage station ensuring that courteous and efficient services are delivered. 2. Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining an inviting environment. 3. Monitor the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc. Assists in folding napkins, rolling silverware, refilling water and coffee as needed. 4. Exemplify at all times Community standards of cleanliness, sanitation and organization. 5. Provide all customers with quality service and an overall high quality dining experience. 6. Exhibit dining room appearance and presentation standards at all times. 7. Assist in maintaining pertinent and appropriate resident and guest records, reservations, and special functions. 8. Advise the Dining Room Manager regarding dining room status. 9. Knowledge of diets provided per Policy and Procedure. 10. Represent the community in a warm and inviting manner, which creates a positive marketing environment. 11. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy. Here are a few of the qualifications we need you to have: EXPERIENCE & EDUCATION: • High school diploma/GED or the equivalent education, training and experience • Experience in working with seniors preferred but not required LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS: • Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/licensure • Willingness to be available for any/all emergencies regarding the community • Doctor's statement verifying free from communicable disease, if applicable in your state QUALIFICATIONS: • Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc. • Dining room organization and preparation hands-on responsibilities • Knowledge in all areas of local Health Department, OSHA and other regulatory agencies relative to culinary services • Strong inter-department communication and teamwork skills • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions • Ability to deal with problems involving few concrete variables in standardized situations • Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu etc. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer
Sep 12, 2023
Full time
Job Description COMPETITIVE WAGES STARTING AT $17.50HR When you work at CLARENDALE SIX CORNERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! CLARENDALE SIX CORNERS is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community! Here are a few of the daily responsibilities of a Host/Hostess: 1. Assist the Dining Room Manager and serving staff with the overall operation, coordination, appearance and maintenance of the dining area and beverage station ensuring that courteous and efficient services are delivered. 2. Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining an inviting environment. 3. Monitor the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc. Assists in folding napkins, rolling silverware, refilling water and coffee as needed. 4. Exemplify at all times Community standards of cleanliness, sanitation and organization. 5. Provide all customers with quality service and an overall high quality dining experience. 6. Exhibit dining room appearance and presentation standards at all times. 7. Assist in maintaining pertinent and appropriate resident and guest records, reservations, and special functions. 8. Advise the Dining Room Manager regarding dining room status. 9. Knowledge of diets provided per Policy and Procedure. 10. Represent the community in a warm and inviting manner, which creates a positive marketing environment. 11. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy. Here are a few of the qualifications we need you to have: EXPERIENCE & EDUCATION: • High school diploma/GED or the equivalent education, training and experience • Experience in working with seniors preferred but not required LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS: • Must hold current state-required sanitation (Safe Food Handling and/or Certified Food Manager) certification/licensure • Willingness to be available for any/all emergencies regarding the community • Doctor's statement verifying free from communicable disease, if applicable in your state QUALIFICATIONS: • Proficiency in the English language enabling the employee to read, write, comprehend and communicate simple instructions, correspondence, memos, etc. • Dining room organization and preparation hands-on responsibilities • Knowledge in all areas of local Health Department, OSHA and other regulatory agencies relative to culinary services • Strong inter-department communication and teamwork skills • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions • Ability to deal with problems involving few concrete variables in standardized situations • Ability to multi-task, balance team and individual responsibilities, and respond promptly to resident and visitor needs Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu etc. If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you! EEO Employer
STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of the guest experience! We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company. Job description We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company. HOST DUTIES & RESPONSIBILITIES Keep all menus clean and organized Warmly and graciously greet all guests upon arrival When possible, open the front door for guests entering or leaving the restaurant When immediate seating is limited, record guest names and number of people in party Update Maître D/Lead Host on table status Run Open Table System Locate guest parties when tables become available Accommodate special seating requests for guests whenever possible Seat guests based on guest preference, guest count in server stations and proper seating of room Have full understanding and comply with all Bottle service procedures Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness Relay messages to servers and bussers as needed Thank guests as they leave and invite them to return Be able to work on your feet for long periods of time Be able to wear heels (if applicable) Be able to do outreach / concierge visits Represent STK at off site events as brand ambassador Be able to answer phones Be able to lift & carry trays Assist other FOH staff to perform setting up restaurant, cleaning restaurant, bussing tables, running food, taking food orders, making cocktails, serving guests, assisting host staff and opening and serving wine, when needed Other duties as assigned Perform all duties while following all health department sanitation requirements No consumption of alcoholic beverages while working The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) • Medical • Dental • Vision • Group Life and Disability • Group Accident Insurance • Group Hospital Indemnity Insurance • Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status • Employee Assistance Program (EAP) • Dependent Care Benefit • Employee Dining Discounts and/or complementary meals onsite • Traditional and Roth 401K Plan • Commuter Benefits
Sep 11, 2023
Full time
STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of the guest experience! We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company. Job description We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company. HOST DUTIES & RESPONSIBILITIES Keep all menus clean and organized Warmly and graciously greet all guests upon arrival When possible, open the front door for guests entering or leaving the restaurant When immediate seating is limited, record guest names and number of people in party Update Maître D/Lead Host on table status Run Open Table System Locate guest parties when tables become available Accommodate special seating requests for guests whenever possible Seat guests based on guest preference, guest count in server stations and proper seating of room Have full understanding and comply with all Bottle service procedures Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness Relay messages to servers and bussers as needed Thank guests as they leave and invite them to return Be able to work on your feet for long periods of time Be able to wear heels (if applicable) Be able to do outreach / concierge visits Represent STK at off site events as brand ambassador Be able to answer phones Be able to lift & carry trays Assist other FOH staff to perform setting up restaurant, cleaning restaurant, bussing tables, running food, taking food orders, making cocktails, serving guests, assisting host staff and opening and serving wine, when needed Other duties as assigned Perform all duties while following all health department sanitation requirements No consumption of alcoholic beverages while working The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies) • Medical • Dental • Vision • Group Life and Disability • Group Accident Insurance • Group Hospital Indemnity Insurance • Group Critical Illness Insurance The company offer the following benefits to all employees regardless of position or status • Employee Assistance Program (EAP) • Dependent Care Benefit • Employee Dining Discounts and/or complementary meals onsite • Traditional and Roth 401K Plan • Commuter Benefits
The "Hospitality Support Team" includes the host, food runner/drink runner, barista, and busser roles. Hospitality Support Team members will enhance the guest experience by supporting the front of house servers to make and deliver drinks, deliver food, accommodate guests coming in, clear tables, keep the dining area clean and organized, etc. "When you have to work, work with a SMILE" join our "Hospitality Support Team" as a host! Our proven team-based management, service and culinary systems will support your success in a culture where people care about fellow team members, our customers, and our communities. Creating a great culture is important throughout Egg Harbor Café and this is done by ensuring our company values are communicated and lived by all. This helps to serve Egg Harbor Café's mission of improving lives one encounter at a time. Culture at Egg Harbor Café means that every employee wakes up excited to be at work every day and sees it as an opportunity to serve and make a positive impact on team members, customers, and community members. Shifts start and end early so you'll never work at night. Scheduling is generally flexible if you understand that our busiest days are on the weekends and holidays. We are closed on Thanksgiving and Christmas Day, and we open later New Year's Day. If you are someone who enjoys working in a team-oriented environment, is responsible, trustworthy, prompt, reliable, and self-motivated, then you would be a great fit for the Egg Harbor Café Team. To do well at Egg Harbor Café, you would be someone who has a positive attitude, is flexible, energetic, dedicated to achieving goals, energized in the morning, genuinely enjoys being around people, motivated to learn and grow, honest, and has great work ethic. Our hosts are the first and last person that a customer sees when entering and departing the restaurant, and the interaction should be positive and enthusiastic. Hosts take care of a variety of tasks but are primarily responsible for welcoming customers with a polite and friendly approach, seating them in their desired place and in a coordinated manner. In addition, the hosts may also be responsible for (but not limited to): Handing to-go orders to guests. Taking guest information and quoting wait times accurately when tables are not readily available. Managing table setups and arrangements Excellent communication and interpersonal skills for interactions with other departments Helping assist other departments when assigned by management (i.e., making beverages, running beverages or food, clearing plates, etc.) Keeping the restaurant common areas clean and tidy Support other tasks as needed. Perform other related duties as assigned. Perform opening/closing and on shift side work and maintenance properly. Most of all, wearing a friendly smile throughout the shift Perks of the Job: Flexible schedule, holiday bonus, PTO, employee scholarship program, meal discounts, shifts end early (restaurant closes at 2pm), family owned (never franchised), employee assistance program, etc
Sep 11, 2023
Full time
The "Hospitality Support Team" includes the host, food runner/drink runner, barista, and busser roles. Hospitality Support Team members will enhance the guest experience by supporting the front of house servers to make and deliver drinks, deliver food, accommodate guests coming in, clear tables, keep the dining area clean and organized, etc. "When you have to work, work with a SMILE" join our "Hospitality Support Team" as a host! Our proven team-based management, service and culinary systems will support your success in a culture where people care about fellow team members, our customers, and our communities. Creating a great culture is important throughout Egg Harbor Café and this is done by ensuring our company values are communicated and lived by all. This helps to serve Egg Harbor Café's mission of improving lives one encounter at a time. Culture at Egg Harbor Café means that every employee wakes up excited to be at work every day and sees it as an opportunity to serve and make a positive impact on team members, customers, and community members. Shifts start and end early so you'll never work at night. Scheduling is generally flexible if you understand that our busiest days are on the weekends and holidays. We are closed on Thanksgiving and Christmas Day, and we open later New Year's Day. If you are someone who enjoys working in a team-oriented environment, is responsible, trustworthy, prompt, reliable, and self-motivated, then you would be a great fit for the Egg Harbor Café Team. To do well at Egg Harbor Café, you would be someone who has a positive attitude, is flexible, energetic, dedicated to achieving goals, energized in the morning, genuinely enjoys being around people, motivated to learn and grow, honest, and has great work ethic. Our hosts are the first and last person that a customer sees when entering and departing the restaurant, and the interaction should be positive and enthusiastic. Hosts take care of a variety of tasks but are primarily responsible for welcoming customers with a polite and friendly approach, seating them in their desired place and in a coordinated manner. In addition, the hosts may also be responsible for (but not limited to): Handing to-go orders to guests. Taking guest information and quoting wait times accurately when tables are not readily available. Managing table setups and arrangements Excellent communication and interpersonal skills for interactions with other departments Helping assist other departments when assigned by management (i.e., making beverages, running beverages or food, clearing plates, etc.) Keeping the restaurant common areas clean and tidy Support other tasks as needed. Perform other related duties as assigned. Perform opening/closing and on shift side work and maintenance properly. Most of all, wearing a friendly smile throughout the shift Perks of the Job: Flexible schedule, holiday bonus, PTO, employee scholarship program, meal discounts, shifts end early (restaurant closes at 2pm), family owned (never franchised), employee assistance program, etc
Overview At Blue Sushi Sake Grill, we unite creative, bold, and sustainably sourced ingredients with positive vibes and happy moments for a fresh take on the sushi experience. Blue Sushi Sake Grill is part of Flagship Restaurant Group, proudly operating restaurants across the nation where each unique concept is centered around imaginative food, curated cocktails, & exceptional dining experiences. We're on the hunt for wildly awesome people to join our team! Are you an outgoing individual with a passion for customer service and creating memorable dining experiences? A friendly team player who is looking for a fun and rewarding position with great earning potential? Flagship Restaurant Group is looking for you! As a host in our high energy restaurant, you will not be just a smiling face. You are our first impression with each guest and their last goodbye. You enjoy creating positive interactions with guests and regulars, whether seating a table, assisting with carry-out orders, maintaining the wait list, or helping deliver food to tables. You have excellent communication skills and the desire to learn about our food, beverages, and our to-go process. This position requires standing for long periods of time and the ability to lift 10-20 pounds on occasion. May also include high-fiving, belly laughing, and maintaining last friendships with your co-worker. You will be required to maintain our restaurant cleanliness standards and follow our employee code of conduct to ensure a safe and positive work environment for all. Why join Flagship Restaurant Group? Flagship Restaurant Group is an ever-evolving fast growing company empowering our people to follow their passion in the hospitality industry with plenty of advancement opportunities Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience We provide a comprehensive training program in a fun, exciting environment where you'll thrive Delicious dining discounts you can share with friends and family at all our locations Our full-time employees are eligible to enroll in our comprehensive benefits package that includes dental, vision, and life insurance. We create excitement around our team member's milestones and achievements At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion. Flagship Restaurant Group is an Equal Opportunity Employer. Flagship Restaurant Group is an E-Verify Employer Learn more about us:
Sep 11, 2023
Full time
Overview At Blue Sushi Sake Grill, we unite creative, bold, and sustainably sourced ingredients with positive vibes and happy moments for a fresh take on the sushi experience. Blue Sushi Sake Grill is part of Flagship Restaurant Group, proudly operating restaurants across the nation where each unique concept is centered around imaginative food, curated cocktails, & exceptional dining experiences. We're on the hunt for wildly awesome people to join our team! Are you an outgoing individual with a passion for customer service and creating memorable dining experiences? A friendly team player who is looking for a fun and rewarding position with great earning potential? Flagship Restaurant Group is looking for you! As a host in our high energy restaurant, you will not be just a smiling face. You are our first impression with each guest and their last goodbye. You enjoy creating positive interactions with guests and regulars, whether seating a table, assisting with carry-out orders, maintaining the wait list, or helping deliver food to tables. You have excellent communication skills and the desire to learn about our food, beverages, and our to-go process. This position requires standing for long periods of time and the ability to lift 10-20 pounds on occasion. May also include high-fiving, belly laughing, and maintaining last friendships with your co-worker. You will be required to maintain our restaurant cleanliness standards and follow our employee code of conduct to ensure a safe and positive work environment for all. Why join Flagship Restaurant Group? Flagship Restaurant Group is an ever-evolving fast growing company empowering our people to follow their passion in the hospitality industry with plenty of advancement opportunities Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience We provide a comprehensive training program in a fun, exciting environment where you'll thrive Delicious dining discounts you can share with friends and family at all our locations Our full-time employees are eligible to enroll in our comprehensive benefits package that includes dental, vision, and life insurance. We create excitement around our team member's milestones and achievements At Flagship, we create experiences that leave an impact. This stays true to our employees just as much as our guests. Removing barriers of language, race, sexual orientations, and culture, our team and guests have our promise of being a restaurant group that embraces the concept where everyone belongs. We are committed to empowering growth, instilling hospitality knowledge, and building a career path in an environment of respectful inclusion. Flagship Restaurant Group is an Equal Opportunity Employer. Flagship Restaurant Group is an E-Verify Employer Learn more about us:
Job Description RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Host to join our team in providing direct service and hospitality to Restaurant guests. In this role, you will add value to the overall flow of service by being an exceptional team player and one step ahead of the guest's needs. We are looking for a candidate who is passionate about luxury service and compelled by the details. YOUR RESPONSIBILITIES Live Our Vision, Values, and Beliefs Greet guests and provide first class service Escort guests to their designated table upon arrival and assist with providing direction as needed throughout their time at the property Engage in proper communication with guests throughout their entire dining experience Tasks incidental to the Host's primary responsibilities include: reservation platform updates and menu counts for the kitchen; sweeping under tables between seatings, assisting in resets, assisting in curation of dining and terrace spaces and assisting in aspects of service as directed by a leader OUR REQUIREMENTS Minimum of 1 year of previous related experience Eager to learn new skills and support the broader team Valid Food Handler Certified Effectively multitask in a fast paced environment with a positive attitude Willingness to work a flexible schedule, including weekends and holidays PHYSICAL REQUIREMENTS Frequently moving and lifting items up to 50 lbs Work standing and walking for extended periods of time About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Sep 11, 2023
Full time
Job Description RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Host to join our team in providing direct service and hospitality to Restaurant guests. In this role, you will add value to the overall flow of service by being an exceptional team player and one step ahead of the guest's needs. We are looking for a candidate who is passionate about luxury service and compelled by the details. YOUR RESPONSIBILITIES Live Our Vision, Values, and Beliefs Greet guests and provide first class service Escort guests to their designated table upon arrival and assist with providing direction as needed throughout their time at the property Engage in proper communication with guests throughout their entire dining experience Tasks incidental to the Host's primary responsibilities include: reservation platform updates and menu counts for the kitchen; sweeping under tables between seatings, assisting in resets, assisting in curation of dining and terrace spaces and assisting in aspects of service as directed by a leader OUR REQUIREMENTS Minimum of 1 year of previous related experience Eager to learn new skills and support the broader team Valid Food Handler Certified Effectively multitask in a fast paced environment with a positive attitude Willingness to work a flexible schedule, including weekends and holidays PHYSICAL REQUIREMENTS Frequently moving and lifting items up to 50 lbs Work standing and walking for extended periods of time About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance. At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Responsibilities Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established sidework checklist. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Ensure overall guest satisfaction. Qualifications High School diploma and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Salary Range ($20.00 per hour)
Sep 11, 2023
Full time
Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Responsibilities Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established sidework checklist. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Ensure overall guest satisfaction. Qualifications High School diploma and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Salary Range ($20.00 per hour)
Hiring Immediately: Lead Host! Benefits: BCBS health insurance & other options including dental Employee Assistance Program (EAP) Restaurant discounts Opportunities for career growth SUSHI-SAN is known for elevated, exceptional Japanese cuisine and service within a relaxed atmosphere, all underscored by the beats of Golden Age Hip Hop. Join one of the hottest River North dining establishments in a fast-paced, fun team environment, and jumpstart your career in the Lettuce Entertain You team. Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify Work today, get paid tomorrow: receive up to 50% of your previous day's pay! BCBS health insurance & other options including dental Employee Assistance Program (EAP) Restaurant discounts Opportunities for career growth Lead Hosts are responsible for host training, the maintenance of training manuals and upholding standards of guest service. Responsible for the initial warm greeting and seating of guests, answering of telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed. Essential Functions Interact with, direct, train and develop host employees in a fair and dignified manner Warmly greet and seat guests in the restaurant Answer telephones, and take orders, messages and reservations Available to work a variety of hours, days and shifts, including weekends Safely and effectively move chairs, tables, highchairs and booster seats Safely and effectively use and operate all necessary tools and equipment Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction Multitask calmly and effectively under pressure Work in a confined, crowded space of variable noise and temperature levels Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Key Responsibilities and Duties Ensure the overall guest experience exceeds expectations and anticipate guests' needs Greet guests with a warm, sincere smile Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Assist with processing hosts' new-hire paperwork Schedule, conduct and/or oversee all aspects new-hire and on-going host training Review and maintain host manuals and training materials Observe host employees' service standards and communicate observations to Management, Partners and Trainers; Assist in developing and implementing necessary plans of action Assist with maintaining and updating restaurant's "zoning" procedures Use proper phone and voicemail etiquette and guidelines Assist with clearing, cleaning and resetting tables and maintaining restrooms Sell and accurately account for gift cards Understand and respond knowledgeably to questions about the restaurant and menu Follow all steps of service Understand and follow the food allergy procedure and special orders/restrictions Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems Comply with all safety and sanitation guidelines and procedures Successfully complete alcohol awareness training Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Get along well with others and be a team player Other duties will be assigned as needed
Sep 10, 2023
Full time
Hiring Immediately: Lead Host! Benefits: BCBS health insurance & other options including dental Employee Assistance Program (EAP) Restaurant discounts Opportunities for career growth SUSHI-SAN is known for elevated, exceptional Japanese cuisine and service within a relaxed atmosphere, all underscored by the beats of Golden Age Hip Hop. Join one of the hottest River North dining establishments in a fast-paced, fun team environment, and jumpstart your career in the Lettuce Entertain You team. Caring. Creative. Careers. Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team. EOE. We participate in E-Verify / Participamos en E-Verify Work today, get paid tomorrow: receive up to 50% of your previous day's pay! BCBS health insurance & other options including dental Employee Assistance Program (EAP) Restaurant discounts Opportunities for career growth Lead Hosts are responsible for host training, the maintenance of training manuals and upholding standards of guest service. Responsible for the initial warm greeting and seating of guests, answering of telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed. Essential Functions Interact with, direct, train and develop host employees in a fair and dignified manner Warmly greet and seat guests in the restaurant Answer telephones, and take orders, messages and reservations Available to work a variety of hours, days and shifts, including weekends Safely and effectively move chairs, tables, highchairs and booster seats Safely and effectively use and operate all necessary tools and equipment Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction Multitask calmly and effectively under pressure Work in a confined, crowded space of variable noise and temperature levels Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces Key Responsibilities and Duties Ensure the overall guest experience exceeds expectations and anticipate guests' needs Greet guests with a warm, sincere smile Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy Assist with processing hosts' new-hire paperwork Schedule, conduct and/or oversee all aspects new-hire and on-going host training Review and maintain host manuals and training materials Observe host employees' service standards and communicate observations to Management, Partners and Trainers; Assist in developing and implementing necessary plans of action Assist with maintaining and updating restaurant's "zoning" procedures Use proper phone and voicemail etiquette and guidelines Assist with clearing, cleaning and resetting tables and maintaining restrooms Sell and accurately account for gift cards Understand and respond knowledgeably to questions about the restaurant and menu Follow all steps of service Understand and follow the food allergy procedure and special orders/restrictions Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems Comply with all safety and sanitation guidelines and procedures Successfully complete alcohol awareness training Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook Get along well with others and be a team player Other duties will be assigned as needed
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established sidework checklist. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Ensure overall guest satisfaction. High School diploma and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Salary Range ($20.00 per hour) External Job Posting Title: Host/Hostess Job ID: 7 Address1: 42nd ST and Broadway
Sep 10, 2023
Full time
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Greet and seat guests at appropriate tables in a timely manner. Be attentive of guests' needs assist in providing a pleasant dining experience. Assist cashier in collection of money or credit cards from guests and servers as needed. Know how to prepare cashier report at the end of the shift. Pay out servers' and service attendants' tips if appropriate. Know how to properly take reservations for outlets. Ensure quality control of menus with regard to cleanliness and appearance. Perform opening and closing duties according to established sidework checklist. Have a complete knowledge of standards of service for receiving a room service order. Have a thorough knowledge of menus and current specials in all applicable departments. Assist servers and cashiers in the servicing of guests as needed. Know and understand the state liquor laws. Ensure overall guest satisfaction. High School diploma and/or experience in a hotel or a related field preferred. Flexible and long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times. Salary Range ($20.00 per hour) External Job Posting Title: Host/Hostess Job ID: 7 Address1: 42nd ST and Broadway
Additional Information Must have Chicago Stationary Engineer License to apply for position. Job Number Job Category Engineering & Facilities Location JW Marriott Chicago, 151 West Adams Street, Chicago, Illinois, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Repair miscellaneous gas, electric, and steam appliances. Maintain the physical plant of the property. Read, log, track, and interpret readings from meters, gauges, and other measuring units. Monitor and inspect boiler equipment, valves, gauges, etc. Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Diagnose malfunctioning electrical systems, apparatus, and components. Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down stairs, service ramps, and/or ladders. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sep 24, 2023
Full time
Additional Information Must have Chicago Stationary Engineer License to apply for position. Job Number Job Category Engineering & Facilities Location JW Marriott Chicago, 151 West Adams Street, Chicago, Illinois, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Repair miscellaneous gas, electric, and steam appliances. Maintain the physical plant of the property. Read, log, track, and interpret readings from meters, gauges, and other measuring units. Monitor and inspect boiler equipment, valves, gauges, etc. Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Diagnose malfunctioning electrical systems, apparatus, and components. Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down stairs, service ramps, and/or ladders. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Kitchen Steward/Cleaner is responsible for the cleaning operation in all Food and Beverage areas, and is also expected to to maintain an acceptable level of sanitation and cleanliness throughout the Food and Beverage areas, in accordance with the Department of Environmental & Health Services . Responsibilities - Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. - Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. - Knowledge of proper safe handling techniques for all chemicals used. - Sweep and Mop and assure organization of the entire Kitchen area including: sinks, ice machine, soap and sanitizers - Manually wash and scrub all pots and pans. - Ensure all dispensers are fully stock of paper, soap and sanitizer. - Maintain a high standard of cleanliness and orderliness in all kitchens and utility work areas. - Wash tile floors in all food and beverage areas. - Empty trash and keep cans clean. - Comply with all Loss Prevention guidelines. - Sweep and mop floor. Keep floors clean and dry; clean up wet spills immediately. - Comply and assure compliance with all safety standards by following all safety rules and procedures. - Attend meetings/training as required by management.
Sep 23, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Kitchen Steward/Cleaner is responsible for the cleaning operation in all Food and Beverage areas, and is also expected to to maintain an acceptable level of sanitation and cleanliness throughout the Food and Beverage areas, in accordance with the Department of Environmental & Health Services . Responsibilities - Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained. - Return all clean china, glass, and silver to its proper storage location using care to minimize breakage. - Knowledge of proper safe handling techniques for all chemicals used. - Sweep and Mop and assure organization of the entire Kitchen area including: sinks, ice machine, soap and sanitizers - Manually wash and scrub all pots and pans. - Ensure all dispensers are fully stock of paper, soap and sanitizer. - Maintain a high standard of cleanliness and orderliness in all kitchens and utility work areas. - Wash tile floors in all food and beverage areas. - Empty trash and keep cans clean. - Comply with all Loss Prevention guidelines. - Sweep and mop floor. Keep floors clean and dry; clean up wet spills immediately. - Comply and assure compliance with all safety standards by following all safety rules and procedures. - Attend meetings/training as required by management.
Additional Information Must have Chicago Stationary Engineer License to apply for position. Job Number Job Category Engineering & Facilities Location JW Marriott Chicago, 151 West Adams Street, Chicago, Illinois, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Repair miscellaneous gas, electric, and steam appliances. Maintain the physical plant of the property. Read, log, track, and interpret readings from meters, gauges, and other measuring units. Monitor and inspect boiler equipment, valves, gauges, etc. Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Diagnose malfunctioning electrical systems, apparatus, and components. Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down stairs, service ramps, and/or ladders. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Sep 22, 2023
Full time
Additional Information Must have Chicago Stationary Engineer License to apply for position. Job Number Job Category Engineering & Facilities Location JW Marriott Chicago, 151 West Adams Street, Chicago, Illinois, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Repair miscellaneous gas, electric, and steam appliances. Maintain the physical plant of the property. Read, log, track, and interpret readings from meters, gauges, and other measuring units. Monitor and inspect boiler equipment, valves, gauges, etc. Inspect, repair, and maintain HVAC, air quality control, and refrigeration equipment. Diagnose malfunctioning electrical systems, apparatus, and components. Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures. Follow all company and safety and security policies and procedures; and report safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Grasp, turn, and manipulate objects of varying size and weight. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down stairs, service ramps, and/or ladders. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment . In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities. This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites. Boston Park Plaza is a member of the Preferred Hotels and Resorts. Overview The Outlet Busperson is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The busperson must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen. Responsibilities - Keep all work areas clean and properly stocked according to the current meal period. - Keep all tables cleaned and properly set according to property specific standards. - Break down trays of soiled dishes and linen in the dish room area according to established standards. - Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests. - Complete daily opening and closing duties and cleaning according to established side-work checklist. - Provide service to guests in waiter's absence as needed. - Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water).
Sep 22, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities. This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites. Boston Park Plaza is a member of the Preferred Hotels and Resorts. Overview The Outlet Busperson is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The busperson must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen. Responsibilities - Keep all work areas clean and properly stocked according to the current meal period. - Keep all tables cleaned and properly set according to property specific standards. - Break down trays of soiled dishes and linen in the dish room area according to established standards. - Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests. - Complete daily opening and closing duties and cleaning according to established side-work checklist. - Provide service to guests in waiter's absence as needed. - Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water).
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Bell/Door person is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for providing assistance into and out of the hotel as well as assisting with transportation needs Responsibilities - Load and unload luggage carts. - Organize and deliver luggage for tour groups - Escort guests to rooms and familiarize them with hotel services. - Inspect guest's room to ensure it is in order and that supplies are adequate. - Explain features of the room including operation of electronic devices and entertainment. - Check/store luggage for arrivals and departures with luggage tags. - Store, track, and deliver packages as needed. - Deliver messages to meeting rooms. - Deliver flowers, laundry, packages and other amenities to guestrooms. - Assist with room changes. - Maintain current listing of local and area attractions, special events and activities. - Maintain list of local transportation guides, churches, sports arenas, etc. - Assist Houseperson with guest requests. - Ensure lobby reader board is correct. - Provide information, maps and directions as required. - Where applicable answer console to assist front desk agents. - Show guestrooms and suites as needed and emphasize the hotel's amenities. - Perform other duties as requested by management.
Sep 22, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Bell/Door person is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner. He/she is also responsible for providing assistance into and out of the hotel as well as assisting with transportation needs Responsibilities - Load and unload luggage carts. - Organize and deliver luggage for tour groups - Escort guests to rooms and familiarize them with hotel services. - Inspect guest's room to ensure it is in order and that supplies are adequate. - Explain features of the room including operation of electronic devices and entertainment. - Check/store luggage for arrivals and departures with luggage tags. - Store, track, and deliver packages as needed. - Deliver messages to meeting rooms. - Deliver flowers, laundry, packages and other amenities to guestrooms. - Assist with room changes. - Maintain current listing of local and area attractions, special events and activities. - Maintain list of local transportation guides, churches, sports arenas, etc. - Assist Houseperson with guest requests. - Ensure lobby reader board is correct. - Provide information, maps and directions as required. - Where applicable answer console to assist front desk agents. - Show guestrooms and suites as needed and emphasize the hotel's amenities. - Perform other duties as requested by management.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Moxy Boston Downtown is a brand-new hotel ideally situated at the corner of Stuart & Tremont Streets, in the heart of Boston's vibrant theater district. The hotel offers 340 newly built, tech-savvy guest rooms with ultra-modern décor and a bright lobby featuring contemporary furnishings, several seating areas and host of amenities including a photo booth, games and a state-of-the-art video wall. Additionally, the Moxy Boston boasts a lively rooftop bar with panoramic views of the Boston skyline, a 24-hour grab and go in the lobby bar, and over 2,000 sq. ft. of unique event space. Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Responsibilities - Buff marble floors daily according to hotel standards. - Shampoo carpets in the public areas according to hotel standards. - Shampoo furniture as needed. - Handle all requests for luggage assistance in a friendly, efficient and courteous manner. - Handle items for "Lost and Found" according to hotel standards. - Clean guestrooms as needed. - Have knowledge of and assist in all emergency procedures. - Maintain hotel equipment in proper working order. - Maintain storage of hotel equipment in proper area. - Complete special projects as assigned by the Housekeeping Manager. - Ensure overall guest satisfaction.
Sep 22, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Moxy Boston Downtown is a brand-new hotel ideally situated at the corner of Stuart & Tremont Streets, in the heart of Boston's vibrant theater district. The hotel offers 340 newly built, tech-savvy guest rooms with ultra-modern décor and a bright lobby featuring contemporary furnishings, several seating areas and host of amenities including a photo booth, games and a state-of-the-art video wall. Additionally, the Moxy Boston boasts a lively rooftop bar with panoramic views of the Boston skyline, a 24-hour grab and go in the lobby bar, and over 2,000 sq. ft. of unique event space. Overview The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.). Responsibilities - Buff marble floors daily according to hotel standards. - Shampoo carpets in the public areas according to hotel standards. - Shampoo furniture as needed. - Handle all requests for luggage assistance in a friendly, efficient and courteous manner. - Handle items for "Lost and Found" according to hotel standards. - Clean guestrooms as needed. - Have knowledge of and assist in all emergency procedures. - Maintain hotel equipment in proper working order. - Maintain storage of hotel equipment in proper area. - Complete special projects as assigned by the Housekeeping Manager. - Ensure overall guest satisfaction.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests
Sep 22, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Consistently upsell food, beverage and promotional items to guests. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.
Sep 21, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Edging the bright lights of Broadway and the calm of Bryant Park, The Knickerbocker is a legendary New York landmark reborn as the first luxury hotel in Times Square. Filled with fabled legends, The Knickerbocker once played host to legendary political bigwigs, actresses, oil tycoons and sports figures-and it's rumored the martini was invented here in the hotel. While historic details like the hotel's gorgeous Beaux-Arts facade remain unchanged, a soothing new luxury aesthetic is offered within. The stunning transformation of this treasured Manhattan monument invites discerning travelers to discover 300 luxe guestrooms and suites boasting incredible views and bespoke furnishings. An air of posh authenticity embraces New York City's premier luxury lifestyle hotel. Overview The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Consistently upsell food, beverage and promotional items to guests. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.