23 jobs found

US-FL-Port Charlotte As a hospitality expert, you ll get to welcome our hungry guests into the store with a smile and ring the dinner bell (or, well...call their party) when it s time to eat! To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. You ll be the first face our guests see, so a Pleasing People attitude is a must. As a Host, you will have flexible hours (full or part time) and the opportunity for promotion and continued development! You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We d love to get to know ya - text CBJOBS to 97211 and skip the line ! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our d cor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not. Associated topics: anfitriónas, anfitriónes, camarera, dining room attendant, hostess, restaurant server, servidor, wait staff, wine, wine steward

US-NC-Charlotte As a hospitality expert, you ll get to welcome our hungry guests into the store with a smile and ring the dinner bell (or, well...call their party) when it s time to eat! To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. You ll be the first face our guests see, so a Pleasing People attitude is a must. As a Host, you will have flexible hours (full or part time) and the opportunity for promotion and continued development! You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We d love to get to know ya - text CBJOBS to 97211 and skip the line ! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our d cor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not. Associated topics: auxiliar de comedor, camarera, camarero, dining room attendant, host, mesera, servidor, servidor de banquetes, wait staff, wine steward

US-FL-Port Charlotte As a hospitality expert, you'll get to welcome our hungry guests into the store with a smile and ring the dinner bell (or, well...call their party) when it's time to eat! To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. You'll be the first face our guests see, so a "Pleasing People" attitude is a must. As a Host, you will have flexible hours (full or part time) and the opportunity for promotion and continued development! You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know ya - text CBJOBS to 97211 and "skip the line"! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.

US-NC-Charlotte As a hospitality expert, you'll get to welcome our hungry guests into the store with a smile and ring the dinner bell (or, well...call their party) when it's time to eat! To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. You'll be the first face our guests see, so a "Pleasing People" attitude is a must. As a Host, you will have flexible hours (full or part time) and the opportunity for promotion and continued development! You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We'd love to get to know ya - text CBJOBS to 97211 and "skip the line"! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our décor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not.

Rise. Shine. Work Happy. SO MUCH MORE Property Location: 8925 Red Oak Blvd. - Charlotte, North Carolina 28217 BASIC FUNCTION & JOB DUTIES: Under general supervision, prepare the 5:30 Kickback and provide exceptional customer service for guests following Company policies and procedures. This includes maintaining the kitchen/lobby area in a clean, well-organized manner and assists guests with Kickback service with food preparation and clean up and ensuring food safety standards are met. Additional responsibilities include ensuring supplies are fully stocked at appropriate levels. Presents a high standard of integrity, service and hospitality at all times to promote the Drury culture to customers and co-workers. Has general knowledge of the hotel, area and events to answer guest's questions. Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests. GENERAL KNOWLEDGE, SKILL AND ABILITY: Requires ability to take written and verbal direction in English and speak English clearly. Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment. Requires knowledge of hotel accommodations, the community and hotel services. Requires ability to conduct accurate inventory of food items and calculate order levels. You belong at Drury Hotels. Learn about and apply to join our famly of employees.

Ted's Montana Grill isn't your ordinary restaurant, so we aren't looking for ordinary people. While were Premium, Polished and Professional, were also Cool (known as 3 PC). We live by The Big Sky Spirit which is our moral compass and is evident in everything that we do.SERVER ASSISTANTGENUINE HOSPITALITY IS AN OPEN-DOOR POLICY: A Teds Montana Grill the Server Assistant is a fundamental member of our team; they are the first and last impression for our guest. They enhance the guest experience by assisting the Team Members in guest service.CORE RESPONSIBILITIES (But not limited to)Greeting our guests immediately with a warm and genuine attitude of welcoming.Seats guests and presents them with clean menus.Manages the seating chart, rotation amongst servers and keeps the kitchen informed of open menu counts.Assists the servers and helps to bus and re-prep tables for the next guest.Adjusts to high pressure situations and is open to change.Offers all guests a warm farewell upon leaving, thanking them and inviting them to return.REQUIREMENTSFull service restaurant experience. (preferred)Strong communication skills.Strong interpersonal skills.Organization skill; ability to be organized in a changing environment.Ability to maintain a calm professional demeanor at all times.Ability to stand for long hours.Ability to reach, bend, squat and lift while on the shift.Ability to carry items weighing up to 50 pounds up to 20 times per shift.We invite you to become part of the team by applying today!Teds Montana Grill is proud to be an Equal Opportunity and e-Verify employer.HospitalityWe take great pride in ensuring all guests receive a warm and memorable experience leaving them feeling better than when they came in. From a bowl of half sours to our two-dollar bills, we empower each team member to deliver Big Sky Moments in ways that are natural and effortless to Teds and our guests.THE EXPERIENCEOur restaurants represent classic saloons of the 19th century where cattlemen and land barons found a little relaxation after a hard days work.SUSTAINABILITYWe believe in leaving a better world for future generations. Youll see this in our commitment to local growers, the paper straws, the Boraxo soap in our restrooms and sustainable choices in our kitchen operations.We are steadfast in our commitment to people, product and prosperity. Teds Montana Grill develops and encourages people to become leaders and engage the hearts and minds of our teams.

At Olive Garden, one key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. Host Benefits At A Glance: Weekly pay Competitive pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Flexible schedules to help you balance other life commitments such as school, childcare, family care, etc. Ongoing training to build critical skills for current and future roles Meal discounts $1 Unlimited Soup, Salad & Breadsticks while working Discounts on cellphones, travel, electronics & much more! Anniversary pay Medical/dental insurance 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe environment for our guests' dining experience. As a host, you will ensure that various guest and team member touch points are regularly sanitized and disinfected. Our hosts take pride in making loyal guests by guiding them to their table, presenting them with clean menus, and offering suggestions to enhance their dining experience. Finally, as a host, you will complete the guests' experience by genuinely thanking them for their visit, wishing them a fond farewell, and inviting them back to our restaurants. We'd love to welcome you home as our newest host! #MyOliveGardenFam

At Olive Garden, one key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. Host Benefits At A Glance: Weekly pay Competitive pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Flexible schedules to help you balance other life commitments such as school, childcare, family care, etc. Ongoing training to build critical skills for current and future roles Meal discounts $1 Unlimited Soup, Salad & Breadsticks while working Discounts on cellphones, travel, electronics & much more! Anniversary pay Medical/dental insurance 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! As a host at Olive Garden, you create the guests' first and lasting impression. With a warm smile and friendly conversations, our host team members are responsible for creating a welcoming and safe environment for our guests' dining experience. As a host, you will ensure that various guest and team member touch points are regularly sanitized and disinfected. Our hosts take pride in making loyal guests by guiding them to their table, presenting them with clean menus, and offering suggestions to enhance their dining experience. Finally, as a host, you will complete the guests' experience by genuinely thanking them for their visit, wishing them a fond farewell, and inviting them back to our restaurants. We'd love to welcome you home as our newest host! #MyOliveGardenFam

First impressions count! You are the first person guests see when they walk in the door; it's your job to make them feel welcome, glad they came and to seat them quickly. Hosts also ensure Guest touch points are clean and sanitized; when the guest is done with their meal, to give them a genuine thank you as they walk out the door. On top of seating Guests, you assist Servers and Managers by communicating with them in terms of party counts and seating so that everything runs smoothly. Hosts can make Guest experiences great - and being a Host can be a lot of fun! Working at Cheddar's means . . . Serving up scratch-made food at affordable prices. Taking pride in the work and the brand. Creating an experience that makes guests feel welcome and looked after. Seeing every day as a fresh start and coming in with a good attitude. Enjoy a culture where you are treated like family, you are motivated and it is fun. Here's where things really get exciting. As a part of our team, you can look forward to cool benefits: Competitive salary with weekly pay - AKA makin' that Cheddar $$. Flexible schedules - we care about your life outside of work, too! Health and Wealth Benefits - your health matters. Dining and other discounts - did someone say Honey Butter Croissants? Career advancement opportunities - we want you to grow and succeed!

Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide a dining experience to guest which distinguishes our restaurants as being the unquestionable first-choice. Demonstrating genuine hospitality and setting the stage for an exceptional dining experience by making every single guest feel welcome at the door and Engaging in friendly conversation as you seat guests in a timely fashion Introducing guests to their server Managing restaurant waiting list during high volume to accurately set guest expectations Always sincerely thanking guests as they leave and inviting them to return Cleaning and sanitizing Guest touch points in the restaurant

Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide an Exceptionally Distinctive Guest Experience by: Demonstrating genuine hospitality and setting the stage for an exceptional dining experience by making every single guest feel welcome at the door and Engaging in friendly conversation as you seat guests in a timely fashion Introducing guests to their server Managing restaurant waiting list during high volume to accurately set guest expectations Always sincerely thanking guests as they leave and inviting them to return Cleaning and sanitizing Guest touch points in the restaurant

The Billy Graham Evangelistic Association is a nonprofit organization that directs a range of domestic and international ministries. From its headquarters in Charlotte, N.C., the Billy Graham Evangelistic Association directs a wide range of domestic and international ministries, including: large-scale festivals led by evangelists Franklin Graham and Will Graham; The Billy Graham Library; The Billy Graham Training Center at The Cove, located outside of Asheville, N.C.; SearchforJesus.net, an Internet evangelism project reaching thousands of people for Christ online; and many others through print, television, telephone, radio and the Internet. The Billy Graham Training Center at The Cove (BGTC) was founded in 1987 by Billy and Ruth Graham to offer a retreat for people to leave the demands of daily life to study the Bible. The mission of the BGTC is "Training People in God's Word to Win Others to Christ." The Dining Host / Hostess serves our guests at the Cove with the highest standards possible while following guidelines and procedures found in the "Food Services Handbook.' This is an associate position, located at the Billy Graham Training Center in Ashville, North Carolina, with a requirement of 19 hours a week up to 999 hours a year. It does not include benefits. Job Requirements: Ministry Requirements Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ. Faithfully upholds BGEA in prayer. Participates in daily BGEA staff devotions as schedule permits. Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations. Sets positive example of service and integrity at all times. Effectively represents Jesus Christ to those within both personal and professional spheres of influence. Essential Duties and Responsibilities Assist in preparation and set-up of the dining room Help maintain a neat and clean dining room Help keep the hostess areas clean and neat Serve our guests courteously and efficiently Marginal Duties and Responsibilities Assist in the kitchen as needed Serve food in other locations as needed Other duties as assigned by Guest Services Manager Reporting Relationships Reports to the Food Services Coordinator Job Specifications Skills and Knowledge Ability to communicate well one-on-one and in group settings Commitment to hospitality and excellence Ability to work independently without close supervision Willingness to take initiative and be a proactive problem solver Ability to analyze and make decisions based on BGTC protocols Maintain confidentiality where appropriate Ensures a clean and neat uniformed appearance while working Physical/Mental Demands Ability to move easily and stand for extended periods of time Ability to lift 35 pounds Extended daily, evening and weekend hours may be required Working Conditions Conventional dining room environment Benefits Employees filling associate positions are allowed to work up to 1,000 hours a year (calendar/sequential) and are not offered any benefits.

US-NC-Charlotte As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there s room for everyone at our table! To ensure the safety of everyone in our stores, we adhere to CDC guidelines and federal, state, and local regulations. Enhanced safety, cleaning and disinfection protocols are in place which include all employees wearing masks, using wipeable menus, and removing high-touch table items like salt & pepper shakers, condiments, and peg games. Additionally, managers at every store have been equipped with thermometers in order to perform daily wellness screens of all employees to ensure a safe environment for our team and guests. If you are friendly and guest-focused, you can thrive as a server here! Our servers work together as a team to help us achieve our mission of Pleasing People. As a Server, you will have flexible hours (full or part time), no tip sharing, and the opportunity for promotion and continued development! You will need to be able to stand for long periods, work in a variety of environments, be expected to lift, load and carry up to 40 pounds, and work with hot and cold food items. You must be able to understand and carry out instructions while working effectively with co-workers and managers to please our guests. We d love to get to know ya - text CBJOBS to 97211 and skip the line ! NOTE: Racism, either overt or perpetuated through unconscious bias, has no place at Cracker Barrel Old Country Store, and both our Mission and People Promise are firmly rooted in the principle of valuing what everyone brings to the table. Our employees work hard to ensure that our brand, which is grounded in genuine hospitality and nostalgia, represents only what is good about those things. While our d cor and food may harken back to earlier times, our inclusive culture and beliefs about equality and diversity do not. Associated topics: auxiliar de comedor, banquet server, camarero, dining room attendant, food and beverage server, host, mesero, server camarero, servidor, tasting

Description Objective / Purpose / Summary: It is the responsibility of the Beverage Manager to provide leadership and management for the Food & Beverage Division, including the Restaurant & Bar, and integrate its functions to serve local F&B and hotel guests. The Beverage Manager oversees management, budget and operation of the food service establishment, and maintains a close liaison with the kitchen, restaurant and catering sales department to ensure maximum profitability. Supervisory Responsibilities: Supervisory responsibilities for the below mentioned position(s)/department(s) include interviewing, hiring, training, assigning and directing work; appraising performance; mentoring, rewarding and conducting corrective action(s), addressing complaints and resolving problems. - Bar Back - Bartender - Beverage Supervisor - Cocktail Sever Qualifications: Education / Certifications / Work/Industry Experience: - High School Diploma or Equivalent Required - Associates or 4 year degree in Hospitality desired. - 5 years prior F&B experience, required. - 3 years supervisory experience, required. Knowledge / Skills / Abilities (KSA's) & Competencies: - Knowledge of Database software; Internet software; Inventory software; Order processing systems; Spreadsheet software and Word Processing software. - Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. - Apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. - Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. - Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. - Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. - Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. - Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. - Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. - Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. - Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. - Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. - Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. - Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. - Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. - Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. - Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. - Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. - Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Essential Duties / Responsibilities / Tasks: Primary duties, responsibilities, and tasks include, but are not limited to the following: - Supervise the daily operation of F&B Outlets - Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures - Estimates beverage consumption and purchases or requisitions beverage ingredients and supplies - To monitor and critique the quality and consistency of the Beverage product. - Bring innovation and creative ideas to create specialty cocktails for our menu - Create and implement promotional plans to drive business to Beverage Department; host local events to create charity and local business opportunities - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Participates in the budgeting process for areas of responsibility. - Reviews comment cards, guest satisfaction results and other data to identify areas of improvement - Conduct regular departmental meetings - Attend hotel meetings; ensure that daily pre-shift meetings conducted with all Grand Performers on a daily basis for all shifts - Maintain cleanliness and health code standards - Complete monthly beverage inventory - Schedule staff to reflect daily occupancy and reservations in order to Monitor and control pa...

JOB SUMMARY: The ideal Night Audit Flex position serves as a support for night audit for 2+ shifts and has a rotating schedule for evening shifts. They manage the overall hotel operations and reconciliation of all revenues on the moonlight shift. As the designated go-to person on the overnight, they perform as the "Jack of all Trades" functioning as accountant, agent, host and re:fresh manager depending on the immediate need. This person possesses savvy knowledge of hotel operations, the surrounding geographic area and all hotel facilities. Comfortable being the leader and operating autonomously they focus on maintaining the look and feel of the hotel assuring it is fresh and ready for the next day. This is an ideal role for someone who enjoys working independently as a "night owl", but also enjoys being part of a team. This role provides a wonderful introduction to the hotel industry as it allows interaction with several areas of the hotel. As a flex position, this person will be called upon to work any day or evening shift when the business demands and flow require it. JOB DUTIES: • Ensure all guests are Welcomed and served in an efficient and courteous manner executing all aloft brand standards during the process. • Embrace the aloft culture paying particular attention to driving it • Assist GSM in responding to GEI comments and updating SGR guest profiles • Assist GSM in making the schedule, identifying occupancy changes that require schedule updates, and responding to call outs/ scheduling issues. • Assist GSM with annual reviews and new talent training and coaching. • Responsible for providing feedback of shifts • Making sure that all new talent are gaining the appropriate training to develop into a top 5% talent and for all talent to maintain a top 5% level of work • Ongoing responsibility to assure the aloft culture is maintained • Assist the General Manager in "Driving the Vibe" in re:mix and Wxyz • Ensure all Front Office quality standards are complied with andthat policies and procedures are consistently applied • Assure all financial transactions are completed properly and within the established guidelines of the property • Responsible for the preparation, upkeep and management of re:fuel throughout their shift and look for improvement areas. This includes evening set-up of all re:fuel items, set-up of all dining elements, W xyz set-up and service execution • And ensuring the areas are clean and well stocked at all times • Coordinate hotel operations with other departments in order to facilitate increased levels of communication and guest satisfaction • Ensuring that all set up for in Tactic for groups • Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations • Responsible for the Marriott Rewards membership program and ensure that all guests who are members are appropriately recognized, meeting all Marriott standards. Drive SPG enrollments with the front desk team. Note: May be assigned other duties by supervisor or management EDUCATION AND EXPERIENCE: -High School Diploma or equivalent -Bachelor's Degree preferred -Two to four years' experience in Front Office/Housekeeping/Guest Services/Restaurant Management, including at least two years supervisory experience SKILLS & ABILITIES: -Excellent organizational and time management skills -Excellent verbal and written communication skills -Customer Service skills -Basic computer skills - knowledge of computer accounting programs -Math skills, plus budgetary analysis capabilities required -Basic computational ability -Ability to work the nights as well as some weekends and holidays -Able to work overtime as needed PHYSICAL REQUIREMENTS: -Ability to talk, hear, see, stand, walk, bend, kneel, stoop, crouch, crawl, climb, reach and perform repetitive motions. -Work is performed both inside and outside where there is exposure to temperature that is moderate and controlled by hotel environmental systems. -Must be able to walk and stand or sit at a desk for up to 8-hours per day. Length of time may vary day to day on the task assigned. -Able to work in a fast paced, stressful environment -Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touchtone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed -Ability to push, pull, lift, carry or otherwise move up to 15 lbs. EEO and ADA Statements The Aloft - Charlotte Ballatyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

WHO WE ARE Aloft Hotels is the forward-thinking alternative to the typical travel destination. With its loft-inspired design and free-flowing energy, Aloft lets guests customize their stay and celebrate their style. And it allows its Talent to shine through opportunities to mix, mingle and make a difference. Aloft does things differently. It's a place where energy flows, personalities mingle and opportunities abound. aloft...the new twist in travel and is different by design. The Aloft Charlotte Ballantyne offers a great work environment, opportunities for advancement and competitive pay and benefits. JOB SUMMARY The Part Time Night Audit position provides support for night audit two or more shifts per week. While the primary responsibility as part time night auditor is to reconcile daily revenues and generate a variety of reports, this position acts as the "Jack of all Trades", functioning as accountant, front desk talent, host, and houseman, depending on the immediate need. This is a full-time position working part-time as a Night Auditor. JOB DUTIES -Balances daily revenues from all outlets. Researches and corrects any discrepancies. -Ensures all credit cards from each outlet balance and transmits daily. -Performs closeout procedures for the day. -Inputs all revenue into the Daily Manager's Report and distributes all closing reports to appropriate departments. -Sets up the Tactic meeting room for next day's meetings. -Oversees and assists in the preparation, upkeep and oversight of re:fuel (bistro) and W xyz bar throughout shift. This includes evening set-up of all items and dining elements as well as service execution. -Welcomes every guest on arrival in a professional manner, executing all aloft brand standards during the check-in process. -Oversees and assists in registering guests to the hotel, verifying reservation, address, and credit information. -Accepts payment for hotel rooms, re:fuel and retail transactions. Processes cash and credit card transactions according to established policies and procedures. -Maintains a house bank. Prepares accurate report of receipts and makes daily deposit. -Responds to guests' requests promptly. Promotes hotel's services, facilities and outlets, and provides guests with directions and information on local attractions. -Provides on-the-job training for new talent working during shift. -Provides feedback on shifts to management. We are looking for a candidate that: -Embraces the aloft culture, striving to exceed guest expectations at every opportunity -Is the pulse of the building. In the know, managing it all and having fun! -Is a self-starter that is always motivated to be the best -Never walks past a pillow out of place or a piece paper on the ground and instead takes the time to make it right EDUCATION AND EXPERIENCE -High school diploma or equivalent; 2 or 4-year degree preferred -2 - 4 years front office/night audit, housekeeping, guest services or similar hotel experience -Previous supervisory experience preferred but not a requirement. SKILLS & ABILITIES -Strong verbal and written communication skills -Basic computer, math and accounting skills -Excellent organizational and time management skills -Excellent telephone etiquette and customer service skills -Ability to work a flexible schedule that includes 2 or more overnight shifts (10:00 pm - 6:00 am) per week; weekdays, weekends and holidays PHYSICAL REQUIREMENTS -Ability to stand for extended periods, sit, walk, talk, hear, listen, reach, grasp and perform repetitive motions -Ability to push, pull, carry, lift or otherwise move up to 25 lbs. occasionally EEO and ADA Statements aloft is an Equal Opportunity Employer. We are committed to maintaining a diverse workforce and an inclusive culture. Reasonable accommodations are made to enable qualified individuals with disabilities to perform the essential functions of the job.