Employer: Turner Enterprises Management, LLC Supervisory Position: No Job Title: Hospitality Maintenance Technician Job Class: Non-Exempt Uses Time & Attendance: Yes Location: Raton, New Mexico Division: Ted Turner Reserves Home Department: 722 FLSA Status: Non-Exempt Pay Type: Hourly Position Type: Full Time Term / Benefits Eligible Housing Provided: Yes
TED TURNER RESERVES SUMMARY Ted Turner Reserves’ (TTR) experiences and journeys are individually crafted and tailored to their specific North American locales: Turner’s Ladder, Armendaris and Vermejo and Sierra Grande Retreat in New Mexico. These unique adventures are intended to deliver insightful and exhilarating experiences across 1.1 million acres of private ranchlands, while also providing extraordinary guest service. Ted Turner Reserves is committed to making a difference by inspiring individual action to preserve the integrity of our earth and the creatures that inhabit it.
LOCATION SUMMARY Vermejo, a Ted Turner Reserve, located in northern New Mexico and southern Colorado, spans over 550,000 acres, making it the largest Ted Turner Reserves vacation property. With its unique location in the southern Rocky Mountains, Vermejo is home to abundant wildlife populations such as elk, deer, pronghorn antelope, bison, black bears, mountain lions, and more. Through extraordinary guest service and our expert adventure guides, Vermejo provides guests of all ages unparalleled opportunities for outdoor exploration with activities such as hiking, biking, horseback riding, fishing and wildlife viewing for a truly unforgettable getaway.
ESSENTIAL DUTIES AND RESPONSIBILITIES The Hospitality Maintenance Technician will focus on ensuring that every guest space at Vermejo Park Reserve Headquarters is in a condition that creates the ultimate guest experience with superior product and guest service. Vermejo’s Maintenance Division is responsible for the upkeep, maintenance and operations for buildings and infrastructure across 560,000 acres.
The Hospitality Maintenance Technician is part of the Maintenance Division. In this role, the primary focus is on guest facilities at Headquarters. This position will be responsible for a variety of tasks that includes carpentry, plumbing, electrical, vehicle maintenance, landscaping, water system testing and operation.
As a Hospitality Maintenance Technician, the primary responsibilities will include, but are not limited to the following:
Accept guidance, instruction, direction, and training from the Lead Hospitality Maintenance Technician and Hospitality Management.
At the beginning and end of every shift, and throughout the shift, the Hospitality Maintenance Technician will communicate with the Rooms Department Manager, Front Desk Supervisor and agents for any guest issues that need to be addressed.
Conduct daily and frequent walk-throughs of HQ grounds and guest buildings to identify and correct deficiencies or problems before they are observed or experienced by a guest.
Constantly monitor and respond to the work order system and will address any immediate hospitality needs and accept verbal instructions or directives from the Lead Hospitality Maintenance Technician and Maintenance and Hospitality Management.
Communicate with guests in ways that are consistent with superior service standards.
Operate and maintain basic maintenance equipment, including power tools and some heavy equipment. Assist with grounds-keeping operations.
The Hospitality Maintenance Technician will be required to work a 5-day week that will include Saturdays and Sundays and may be required to work flexible shifts.
Participate in a 24-hour “On-Call” rotating schedule. Due to the focus on guest services associated with this position, additional “on-call” responsibilities will be expected.
The Hospitality Maintenance Technician will participate and assist with other duties within the Maintenance Department as well as other departments on the Reserve, as assigned.
SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities.
COMPETENCIES AND CHARACTERISTICS To perform the job successfully, an individual should demonstrate the following competencies:
Possess flexibility to handle frequent changes, delays, or unexpected events.
Demonstrate excellent problem-solving skills, able to work alone or with a team, and takes initiative when appropriate.
Must be able to communicate effectively with team members and management.
Must be willing to take direction from Management.
Must demonstrate care and compassion for team members both in and out of the department.
Must put needs of team members above their own.
Speaks about others in and out of department in a positive light.
Must be creative and willing to work with existing core resort philosophy and style.
Must demonstrate attention to detail, congeniality, integrity, and sound judgement.
Must demonstrate clean work habits.
The successful employee will always conduct themselves in a professional manner in and out of the work setting.
Must be presentable and professional with good hygiene and appropriate attire.
ACCOMMODATIONS Position may require applicant to live on Vermejo headquarters approximately 40 miles from the closest town. Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.
Vermejo Park Reserve offers single- and double-bedroom dorm room style company housing (subject to availability) and 3 meal per day served in the Employee Dining Room.
Employee may be subject to sharing a room with one other employee depending on the availability of a single dorm room.
EDUCATION AND/OR EXPERIENCE A high school diploma or equivalent is required. Experience with Microsoft Office is highly preferred.
LANGUAGE SKILLS The employee must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The employee must be able to write routine reports and correspondence.
CERTIFICATES, LICENSES, REGISTRATIONS This position requires the operation of vehicles. The employee must possess a valid Driver’s License or be able to obtain one within 30 days of employment. The employee’s driving record must meet the standards and requirements of the Company and the Company's insurance carrier.
OTHER QUALIFICATIONS
The employee must adhere to Company and Vermejo policies and procedures, which are included in the Company’s Employee Handbook and the Vermejo Addendum.
The employee must present documentation establishing both identity and employment authorization within three days of hire, pursuant to federal law.
The candidate may be subject to undergo pre-employment drug test, (after offer is given but before applicant has commenced work). Random drug tests are given throughout the year.
The Company operates as a drug free/smoke free workplace. Smoking is not allowed on the Reserve property, to include but is not limited to, Reserve housing, Reserve vehicles, Reserve offices or on Reserve machines.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk and hear. The employee must frequently lift and/ move 50 pounds or more. The position requires being on feet and moving 6 or more hours per shift.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions; work near moving mechanical parts; outdoor weather conditions; extreme cold; extreme heat.
*In accordance with applicable law, the Company will reasonably accommodate any disabled individual who requests an accommodation that will allow him/her to perform the essential job duties or functions of his/her position. Accommodation inquires must be made to the Company’s Human Resources Department for consideration.
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, and to apply online, visit www.tedturner.com .
May 11, 2023
Full time
Employer: Turner Enterprises Management, LLC Supervisory Position: No Job Title: Hospitality Maintenance Technician Job Class: Non-Exempt Uses Time & Attendance: Yes Location: Raton, New Mexico Division: Ted Turner Reserves Home Department: 722 FLSA Status: Non-Exempt Pay Type: Hourly Position Type: Full Time Term / Benefits Eligible Housing Provided: Yes
TED TURNER RESERVES SUMMARY Ted Turner Reserves’ (TTR) experiences and journeys are individually crafted and tailored to their specific North American locales: Turner’s Ladder, Armendaris and Vermejo and Sierra Grande Retreat in New Mexico. These unique adventures are intended to deliver insightful and exhilarating experiences across 1.1 million acres of private ranchlands, while also providing extraordinary guest service. Ted Turner Reserves is committed to making a difference by inspiring individual action to preserve the integrity of our earth and the creatures that inhabit it.
LOCATION SUMMARY Vermejo, a Ted Turner Reserve, located in northern New Mexico and southern Colorado, spans over 550,000 acres, making it the largest Ted Turner Reserves vacation property. With its unique location in the southern Rocky Mountains, Vermejo is home to abundant wildlife populations such as elk, deer, pronghorn antelope, bison, black bears, mountain lions, and more. Through extraordinary guest service and our expert adventure guides, Vermejo provides guests of all ages unparalleled opportunities for outdoor exploration with activities such as hiking, biking, horseback riding, fishing and wildlife viewing for a truly unforgettable getaway.
ESSENTIAL DUTIES AND RESPONSIBILITIES The Hospitality Maintenance Technician will focus on ensuring that every guest space at Vermejo Park Reserve Headquarters is in a condition that creates the ultimate guest experience with superior product and guest service. Vermejo’s Maintenance Division is responsible for the upkeep, maintenance and operations for buildings and infrastructure across 560,000 acres.
The Hospitality Maintenance Technician is part of the Maintenance Division. In this role, the primary focus is on guest facilities at Headquarters. This position will be responsible for a variety of tasks that includes carpentry, plumbing, electrical, vehicle maintenance, landscaping, water system testing and operation.
As a Hospitality Maintenance Technician, the primary responsibilities will include, but are not limited to the following:
Accept guidance, instruction, direction, and training from the Lead Hospitality Maintenance Technician and Hospitality Management.
At the beginning and end of every shift, and throughout the shift, the Hospitality Maintenance Technician will communicate with the Rooms Department Manager, Front Desk Supervisor and agents for any guest issues that need to be addressed.
Conduct daily and frequent walk-throughs of HQ grounds and guest buildings to identify and correct deficiencies or problems before they are observed or experienced by a guest.
Constantly monitor and respond to the work order system and will address any immediate hospitality needs and accept verbal instructions or directives from the Lead Hospitality Maintenance Technician and Maintenance and Hospitality Management.
Communicate with guests in ways that are consistent with superior service standards.
Operate and maintain basic maintenance equipment, including power tools and some heavy equipment. Assist with grounds-keeping operations.
The Hospitality Maintenance Technician will be required to work a 5-day week that will include Saturdays and Sundays and may be required to work flexible shifts.
Participate in a 24-hour “On-Call” rotating schedule. Due to the focus on guest services associated with this position, additional “on-call” responsibilities will be expected.
The Hospitality Maintenance Technician will participate and assist with other duties within the Maintenance Department as well as other departments on the Reserve, as assigned.
SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities.
COMPETENCIES AND CHARACTERISTICS To perform the job successfully, an individual should demonstrate the following competencies:
Possess flexibility to handle frequent changes, delays, or unexpected events.
Demonstrate excellent problem-solving skills, able to work alone or with a team, and takes initiative when appropriate.
Must be able to communicate effectively with team members and management.
Must be willing to take direction from Management.
Must demonstrate care and compassion for team members both in and out of the department.
Must put needs of team members above their own.
Speaks about others in and out of department in a positive light.
Must be creative and willing to work with existing core resort philosophy and style.
Must demonstrate attention to detail, congeniality, integrity, and sound judgement.
Must demonstrate clean work habits.
The successful employee will always conduct themselves in a professional manner in and out of the work setting.
Must be presentable and professional with good hygiene and appropriate attire.
ACCOMMODATIONS Position may require applicant to live on Vermejo headquarters approximately 40 miles from the closest town. Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.
Vermejo Park Reserve offers single- and double-bedroom dorm room style company housing (subject to availability) and 3 meal per day served in the Employee Dining Room.
Employee may be subject to sharing a room with one other employee depending on the availability of a single dorm room.
EDUCATION AND/OR EXPERIENCE A high school diploma or equivalent is required. Experience with Microsoft Office is highly preferred.
LANGUAGE SKILLS The employee must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The employee must be able to write routine reports and correspondence.
CERTIFICATES, LICENSES, REGISTRATIONS This position requires the operation of vehicles. The employee must possess a valid Driver’s License or be able to obtain one within 30 days of employment. The employee’s driving record must meet the standards and requirements of the Company and the Company's insurance carrier.
OTHER QUALIFICATIONS
The employee must adhere to Company and Vermejo policies and procedures, which are included in the Company’s Employee Handbook and the Vermejo Addendum.
The employee must present documentation establishing both identity and employment authorization within three days of hire, pursuant to federal law.
The candidate may be subject to undergo pre-employment drug test, (after offer is given but before applicant has commenced work). Random drug tests are given throughout the year.
The Company operates as a drug free/smoke free workplace. Smoking is not allowed on the Reserve property, to include but is not limited to, Reserve housing, Reserve vehicles, Reserve offices or on Reserve machines.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk and hear. The employee must frequently lift and/ move 50 pounds or more. The position requires being on feet and moving 6 or more hours per shift.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions; work near moving mechanical parts; outdoor weather conditions; extreme cold; extreme heat.
*In accordance with applicable law, the Company will reasonably accommodate any disabled individual who requests an accommodation that will allow him/her to perform the essential job duties or functions of his/her position. Accommodation inquires must be made to the Company’s Human Resources Department for consideration.
Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.
For more information, and to apply online, visit www.tedturner.com .
Riverstone Retirement Community is accepting applications for a Maintenance Technician. As the Maintenance Technician you will provide quality general maintenance and custodial services for both the Community and individual Resident apartments. We are looking for a Maintenance Technician who will ensure consistent upkeep of our Retirement Community while enthusiastically spotting areas for improvement. The Maintenance Technician will work closely with Community Managers, residents and vendors. Responsibilities and Duties:
Respond to maintenance requests from Residents including basic HVAC, electrical, plumbing and various maintenance tasks.
Ensure the work of outside contractors is completed with the highest quality.
Handle the vacant apartment turn process including painting and cleaning carpets.
Be inspired and take ownership of the maintenance upkeep of the Community.
Bond with Residents and Guests each day to foster a sense of trust.
Keep accurate logs of monthly inspections to ensure the safe upkeep of the building.
Live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.
Qualifications:
Facility maintenance experience in a hotel, apartment or senior living facility.
Current driver license and clean driving record; and are willing and able to drive the community bus safely as needed.
Experience performing routine maintenance and building repair with a working knowledge of custodial procedures.
Basic computer skills including: email, Microsoft Word, Excel, etc.
Able to communicate effectively with Residents, Guests, Community Managers, and Vendors.
Schedule, Benefits and Pay:
You will work the following schedule: Monday through Friday 8:00am to 4:30pm with flexibility to respond to community maintenance emergencies as needed.
$20-$23 per hour, depending on experience.
You can enjoy a delicious free meal during your shift!
You will have robust benefits to choose from and receive $575 per month from our company to apply towards any benefit(s) you select, including:
Health, Dental, and Vision Insurance
Life Insurance
Short Term and/or Long Term Disability
Health Savings Account (HSA), Medical Flexible Spending Account (FSA), and Dependent Care FSA- to apply towards childcare or other dependent care
Accident Insurance and Hospital Indemnity
Met Law- access to attorneys and legal advice
You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match.
You will experience the joy of making a difference in the lives of the senior population.
If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA
May 17, 2023
Full time
Riverstone Retirement Community is accepting applications for a Maintenance Technician. As the Maintenance Technician you will provide quality general maintenance and custodial services for both the Community and individual Resident apartments. We are looking for a Maintenance Technician who will ensure consistent upkeep of our Retirement Community while enthusiastically spotting areas for improvement. The Maintenance Technician will work closely with Community Managers, residents and vendors. Responsibilities and Duties:
Respond to maintenance requests from Residents including basic HVAC, electrical, plumbing and various maintenance tasks.
Ensure the work of outside contractors is completed with the highest quality.
Handle the vacant apartment turn process including painting and cleaning carpets.
Be inspired and take ownership of the maintenance upkeep of the Community.
Bond with Residents and Guests each day to foster a sense of trust.
Keep accurate logs of monthly inspections to ensure the safe upkeep of the building.
Live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.
Qualifications:
Facility maintenance experience in a hotel, apartment or senior living facility.
Current driver license and clean driving record; and are willing and able to drive the community bus safely as needed.
Experience performing routine maintenance and building repair with a working knowledge of custodial procedures.
Basic computer skills including: email, Microsoft Word, Excel, etc.
Able to communicate effectively with Residents, Guests, Community Managers, and Vendors.
Schedule, Benefits and Pay:
You will work the following schedule: Monday through Friday 8:00am to 4:30pm with flexibility to respond to community maintenance emergencies as needed.
$20-$23 per hour, depending on experience.
You can enjoy a delicious free meal during your shift!
You will have robust benefits to choose from and receive $575 per month from our company to apply towards any benefit(s) you select, including:
Health, Dental, and Vision Insurance
Life Insurance
Short Term and/or Long Term Disability
Health Savings Account (HSA), Medical Flexible Spending Account (FSA), and Dependent Care FSA- to apply towards childcare or other dependent care
Accident Insurance and Hospital Indemnity
Met Law- access to attorneys and legal advice
You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match.
You will experience the joy of making a difference in the lives of the senior population.
If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA
Smart Care Equipment Solutions
Boston, Massachusetts
Commercial Kitchen Service Technician 7,500 Sign-On & Retention Bonus What's in it For You: On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement. Receive a company service vehicle, fuel card, tablet and cell phone for business use Market-leading benefits program including 401k and paid time off Take charge of your career through growth opportunities including advanced technician and management positions What You Will Do: Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment Communicate with manufacturers as needed to help with diagnoses and parts identification Consult with the Technical Assistance Group for technical support while onsite Install all parts ordered for the customer in a timely and professional manner and in line with company policy Promote and recommend other services provided by Smart Care to customers when needed Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory Follow safe work practices and accident prevention procedures Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory Maintain productivity levels in accordance with company standards Physical Requirements: Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions Ability to work on ladders, roofs, and other high places Minimum Qualifications: High School diploma or equivalent 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service Valid driver's license and acceptable motor vehicle record Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends Availability for occasional overnight travel as assigned Immigration sponsorship not provided for this role Preferred Qualifications: Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) Commercial refrigeration and/or commercial cooking equipment repair experience Self-motivated with the proven ability prioritize and work independently with minimal direct supervision As a Technician you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment. Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and overall profitability. Smart Care's industry leading technical training, mobile-technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry. If you're ready for a new and exciting challenge, it's time to get smart with Smart Care! About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at .
Jun 02, 2023
Full time
Commercial Kitchen Service Technician 7,500 Sign-On & Retention Bonus What's in it For You: On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement. Receive a company service vehicle, fuel card, tablet and cell phone for business use Market-leading benefits program including 401k and paid time off Take charge of your career through growth opportunities including advanced technician and management positions What You Will Do: Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment Communicate with manufacturers as needed to help with diagnoses and parts identification Consult with the Technical Assistance Group for technical support while onsite Install all parts ordered for the customer in a timely and professional manner and in line with company policy Promote and recommend other services provided by Smart Care to customers when needed Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory Follow safe work practices and accident prevention procedures Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory Maintain productivity levels in accordance with company standards Physical Requirements: Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions Ability to work on ladders, roofs, and other high places Minimum Qualifications: High School diploma or equivalent 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service Valid driver's license and acceptable motor vehicle record Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends Availability for occasional overnight travel as assigned Immigration sponsorship not provided for this role Preferred Qualifications: Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) Commercial refrigeration and/or commercial cooking equipment repair experience Self-motivated with the proven ability prioritize and work independently with minimal direct supervision As a Technician you will be at the heart of our operations by diagnosing, repairing, and providing planned maintenance on a broad range of cooking, refrigeration, and dishwashing equipment. Your work makes you a valuable partner to our customers by helping them improve their food service operations, equipment uptime, and overall profitability. Smart Care's industry leading technical training, mobile-technologies, and technical support provide the opportunity for you to rapidly expand your expertise and grow your career in this dynamic industry. If you're ready for a new and exciting challenge, it's time to get smart with Smart Care! About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at .
Position: Hotel Maintenance Technician (FULL or PART-TIME) - 106 Jefferson, Curio by Hilton ($300 sign-on bonus) Flexible schedule available with the following options: Full-time: Compressed 4-day work week 10-hour shifts & 3 days off or 5-day week 8-hour shifts Part-time: Flexible shifts available - to be discussed at your interview PTO, Sick time, Great Hotel discounts, Free Lunches, Daily Pay, Personal recognition and medical, vision and dental benefits for our full-time team members. $300 sign on bonus. Reports To: Engineer Supervisor, Chief Engineer or Director of Engineering COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Preventive maintenance of guest rooms and equipment as well as any duties assigned by the Chief Engineer. ESSENTIAL JOB FUNCTION: • Must be able to push/pull lift and/or carry up to 50lbs with or without the assistance of moving equipment. • Ability to stand for 8 hours, work from a ladder as needed, bend, stretch and kneel to work on various equipment. • Complete preventive guest room maintenance to meet the brands standards for quality and guest satisfaction. • Work in a team setting as well as independently complete tasks assigned by management and staff. • Have knowledge of basic tools and equipment used in a typical hospitality setting. (Screw drivers, wrenches, drills, electrical meters, exc.) • Ability to paint and touch-up various items to include furniture, doors, walls and ceilings. • Maintain a professional appearance and clean workspace during your shift. DESIRED SKILLS AND QUALIFICATIONS: Education: High school education or equivalent experience. Experience: 1 year experience in a related field. Skills and Abilities: The ideal candidate will possess knowledge of building maintenance to include preventive guest room maintenance, painting, light plumbing and electrical and minor sheet rock repairs. The ability to work as a team to reach goals set by the company and department manager while providing the highest level of guest satisfaction and service. SIGN-ON BONUS: New team members are eligible for a sign-on bonus of ($300), which is payable to you in two installments. The first installment of ($150) will be paid to you on the pay period following 90 days of your employment and the second installment will be paid on the pay period following your 180 days of employment. Your sign-on bonuses are contingent upon meeting satisfactory performance standards.
May 24, 2023
Full time
Position: Hotel Maintenance Technician (FULL or PART-TIME) - 106 Jefferson, Curio by Hilton ($300 sign-on bonus) Flexible schedule available with the following options: Full-time: Compressed 4-day work week 10-hour shifts & 3 days off or 5-day week 8-hour shifts Part-time: Flexible shifts available - to be discussed at your interview PTO, Sick time, Great Hotel discounts, Free Lunches, Daily Pay, Personal recognition and medical, vision and dental benefits for our full-time team members. $300 sign on bonus. Reports To: Engineer Supervisor, Chief Engineer or Director of Engineering COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits. We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful. POSITION PROFILE: Preventive maintenance of guest rooms and equipment as well as any duties assigned by the Chief Engineer. ESSENTIAL JOB FUNCTION: • Must be able to push/pull lift and/or carry up to 50lbs with or without the assistance of moving equipment. • Ability to stand for 8 hours, work from a ladder as needed, bend, stretch and kneel to work on various equipment. • Complete preventive guest room maintenance to meet the brands standards for quality and guest satisfaction. • Work in a team setting as well as independently complete tasks assigned by management and staff. • Have knowledge of basic tools and equipment used in a typical hospitality setting. (Screw drivers, wrenches, drills, electrical meters, exc.) • Ability to paint and touch-up various items to include furniture, doors, walls and ceilings. • Maintain a professional appearance and clean workspace during your shift. DESIRED SKILLS AND QUALIFICATIONS: Education: High school education or equivalent experience. Experience: 1 year experience in a related field. Skills and Abilities: The ideal candidate will possess knowledge of building maintenance to include preventive guest room maintenance, painting, light plumbing and electrical and minor sheet rock repairs. The ability to work as a team to reach goals set by the company and department manager while providing the highest level of guest satisfaction and service. SIGN-ON BONUS: New team members are eligible for a sign-on bonus of ($300), which is payable to you in two installments. The first installment of ($150) will be paid to you on the pay period following 90 days of your employment and the second installment will be paid on the pay period following your 180 days of employment. Your sign-on bonuses are contingent upon meeting satisfactory performance standards.
Position Overview- We are looking for a high end Video, and Lighting Specialists to travel in the region to work the larger production type shows. The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, or Director, Event Technology. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. • Troubleshoots technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. • Understands and fosters the hotel/client relationship. Training/Staff Development • Creates an atmosphere that fosters the development of technical and leadership skills in other employees. • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision • Performs advanced work (pre/during/post event) with operations team members. • Supervises and directs other technicians during an event. Equipment Maintenance • Assists team with proper security, storage, transportation, and maintenance of equipment. • Performs inventory and forecasting of equipment needs. Job Qualifications • Bachelor's Degree is preferred. • Encore Technical Level 3 Certification is required. New Encore team members must be certified by their location within 30 days • 2 - Encore Technical Level Two Core Certifications are required (Audio, Lighting, Projection, Video, Scenic). New Encore team members must be certified by a qualified proctor within 60 days. • 4+ years of field experience in specialty area is required. • 3-5 years of customer service or hospitality experience is preferred. • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. • Experience with project management of multiple tasks/initiatives. • Strong customer, client and coworker interface experience and abilities. • A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies •Ownership •Hospitality •Professionalism •Responsiveness • Safety Conscious • Develops Talent • Tech Savvy •Manages Complexity • Ensures Accountability • Instills Trust Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Jun 02, 2023
Full time
Position Overview- We are looking for a high end Video, and Lighting Specialists to travel in the region to work the larger production type shows. The Technical Specialist is responsible for the set up and operation of small to large-scale audiovisual systems for live events while ensuring the utmost in client satisfaction. This position reports to a Project Manager, Operations Manager, Operations Director, or Director, Event Technology. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. • Troubleshoots technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction. • Understands and fosters the hotel/client relationship. Training/Staff Development • Creates an atmosphere that fosters the development of technical and leadership skills in other employees. • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Event Supervision • Performs advanced work (pre/during/post event) with operations team members. • Supervises and directs other technicians during an event. Equipment Maintenance • Assists team with proper security, storage, transportation, and maintenance of equipment. • Performs inventory and forecasting of equipment needs. Job Qualifications • Bachelor's Degree is preferred. • Encore Technical Level 3 Certification is required. New Encore team members must be certified by their location within 30 days • 2 - Encore Technical Level Two Core Certifications are required (Audio, Lighting, Projection, Video, Scenic). New Encore team members must be certified by a qualified proctor within 60 days. • 4+ years of field experience in specialty area is required. • 3-5 years of customer service or hospitality experience is preferred. • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. • Experience with project management of multiple tasks/initiatives. • Strong customer, client and coworker interface experience and abilities. • A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies •Ownership •Hospitality •Professionalism •Responsiveness • Safety Conscious • Develops Talent • Tech Savvy •Manages Complexity • Ensures Accountability • Instills Trust Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
The approximate hourly range is based on skills & experience $25.00-$29.00 per hour. Position Overview The Sr. Technical Lead, Htl & Br is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. • Troubleshoots technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. • Understands and fosters the hotel/client relationship. Training/Staff Development • Creates an atmosphere that fosters the development of technical and leadership skills in other employees. • Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. Event Supervision • Performs advanced work (pre/during/post event) with operations team members. • Supervises and directs other technicians during an event. Equipment Maintenance • Assists team with proper security, storage, transportation, and maintenance of equipment. • Performs inventory and forecasting of equipment needs. Job Qualifications • Bachelor's Degree is preferred. • 2+ years of field experience in specialty area is required. • 2-3 years of customer service or hospitality experience is preferred. • Technical level 200 Certified. New Encore team members must be certified by their location within 30 days. • Internal Candidates must show completion of 50% of hands-on skill verification for appropriate core discipline (Audio, Lighting, Projection, Video) • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. • Strong customer, client and coworker interface experience and abilities. •A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (). Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Jun 02, 2023
Full time
The approximate hourly range is based on skills & experience $25.00-$29.00 per hour. Position Overview The Sr. Technical Lead, Htl & Br is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET. Key Job Responsibilities Equipment Operation • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. • Troubleshoots technical issues and resolve problems quickly as they arise. • Complies with all Company security and safety measures. • Ensures equipment is secure from theft and/or damage when in use. Customer Service • Provides excellent service and strives to exceed the expectations and needs of internal and external customers. • Maintains a positive relationship with all clients through effective communication. • Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. • Understands and fosters the hotel/client relationship. Training/Staff Development • Creates an atmosphere that fosters the development of technical and leadership skills in other employees. • Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed. Event Supervision • Performs advanced work (pre/during/post event) with operations team members. • Supervises and directs other technicians during an event. Equipment Maintenance • Assists team with proper security, storage, transportation, and maintenance of equipment. • Performs inventory and forecasting of equipment needs. Job Qualifications • Bachelor's Degree is preferred. • 2+ years of field experience in specialty area is required. • 2-3 years of customer service or hospitality experience is preferred. • Technical level 200 Certified. New Encore team members must be certified by their location within 30 days. • Internal Candidates must show completion of 50% of hands-on skill verification for appropriate core discipline (Audio, Lighting, Projection, Video) • Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. • Strong customer, client and coworker interface experience and abilities. •A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (). Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
The A/V Technician ensures the safety, proper maintenance, repair, set-up & technical work of any stage set, banquet, or convention space. The A/V Technician ensures the safety, proper maintenance, repair, set-up & technical work of any stage set, banquet, or convention space. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for light/sound reinforcement of all stage presentations, conventions or special projects. Responsible for exterior/interior signage. Provides support for televisions/monitors throughout property. Ensures regular maintenance of lighting and sound equipment. Provides support for visiting lighting or sound engineers, should such assistance be necessary. Ensures overall organization and cleanliness of workspace areas. Provides consistent reports to the A/V Manager of any problems regarding A/V technology. Provide 4- Star/4-Diamond guest service to all guests and internal guests. Performs other job related duties as assigned Excellent communication skills both in person as well as on the telephone. Computer skills, excellent verbal and written skills. Ability to maintain strict confidentiality of classified information. Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations. EDUCATION and/or EXPERIENCE: High School Diploma or GED required. Minimum 2-3 years convention and/or theatre experience (specific involvement in set-up of scenery, sound, lighting & audio/visual systems). Hospitality experience strongly preferred. Familiarity with DMX protocol, Grand Ma, AVO pearl and/or other sound/lighting software systems. CERTIFICATES, LICENSES, REGISTRATIONS: Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency. LANGUAGE SKILLS: Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must have the ability to write routine reports and correspondence and to speak effectively with guests or team members of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY: Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures apply to a variety of situations. Must reason with people effectively yet cordially. PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to sit and often will stand or walk. The team member frequently is required to reach with arms and use hands to manipulate or feel. The team member might occasionally lift and/or move up to 25 pounds. This position requires the ability to hear and speak on the telephone and vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: This is a fast paced work environment and the position requires the ability to cope with it. The casino environment has moderate to loud noise levels and is a smoking environment. . WORKING HOURS: Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require Team Members be available for evenings, weekends, holidays and special events. A typical workweek is 40 hours and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime. INDIAN PREFERENCE: We are an Equal Opportunity Employer while practicing Native American preference according to law. Posting Job Title: A/V Tech II - Entertainment Requisition ID: External Company Name: Morongo Casino Resort & Spa Street: 49500 Seminole Drive
Jun 02, 2023
Full time
The A/V Technician ensures the safety, proper maintenance, repair, set-up & technical work of any stage set, banquet, or convention space. The A/V Technician ensures the safety, proper maintenance, repair, set-up & technical work of any stage set, banquet, or convention space. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for light/sound reinforcement of all stage presentations, conventions or special projects. Responsible for exterior/interior signage. Provides support for televisions/monitors throughout property. Ensures regular maintenance of lighting and sound equipment. Provides support for visiting lighting or sound engineers, should such assistance be necessary. Ensures overall organization and cleanliness of workspace areas. Provides consistent reports to the A/V Manager of any problems regarding A/V technology. Provide 4- Star/4-Diamond guest service to all guests and internal guests. Performs other job related duties as assigned Excellent communication skills both in person as well as on the telephone. Computer skills, excellent verbal and written skills. Ability to maintain strict confidentiality of classified information. Ability to tactfully and diplomatically deal with the public and staff. Must possess excellent business sense and high professional ethics. Must possess a high regard for guest service and team member relations. EDUCATION and/or EXPERIENCE: High School Diploma or GED required. Minimum 2-3 years convention and/or theatre experience (specific involvement in set-up of scenery, sound, lighting & audio/visual systems). Hospitality experience strongly preferred. Familiarity with DMX protocol, Grand Ma, AVO pearl and/or other sound/lighting software systems. CERTIFICATES, LICENSES, REGISTRATIONS: Must undergo and successfully pass a background investigation to obtain and maintain a gaming license issued by the Morongo Gaming Agency. LANGUAGE SKILLS: Must be able to read, write & speak English. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must have the ability to write routine reports and correspondence and to speak effectively with guests or team members of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY: Must have the ability to carry out instructions furnished in written, oral or diagram form and have the judgment to decide which procedures apply to a variety of situations. Must reason with people effectively yet cordially. PHYSICAL DEMANDS: While performing the duties of this job, the team member is regularly required to sit and often will stand or walk. The team member frequently is required to reach with arms and use hands to manipulate or feel. The team member might occasionally lift and/or move up to 25 pounds. This position requires the ability to hear and speak on the telephone and vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT: This is a fast paced work environment and the position requires the ability to cope with it. The casino environment has moderate to loud noise levels and is a smoking environment. . WORKING HOURS: Because we are open 24 hours a day, 365 days a year, most positions require flexibility in scheduling and may require Team Members be available for evenings, weekends, holidays and special events. A typical workweek is 40 hours and normal work schedules may vary based on business needs and may include scheduled shifts Monday through Sunday. Position may require overtime. INDIAN PREFERENCE: We are an Equal Opportunity Employer while practicing Native American preference according to law. Posting Job Title: A/V Tech II - Entertainment Requisition ID: External Company Name: Morongo Casino Resort & Spa Street: 49500 Seminole Drive
Position Overview The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Equipment Operation Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Training/Staff Development Assists in training technicians on all floor activities and on hotel and Encore service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centered around company values. Operations Management Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. Ensures the equipment sheets are updated and properly completed. Works with team to establish coordinated communications for the management of events. Attends venue meetings as needed (example = banquet event orders or pre-event conferences) Equipment Maintenance Performs preventative maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment. Participates in physical inventory count processes as requested. Job Qualifications Bachelor's degree is preferred. Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix Achieve three, Technical Level 2 Certifications (2 must be A,V,L or P and 1 from the remaining 6). See Skill Set Addendum /HR/Global Learning). 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio visual experience is required. Knowledge of technical theory. Advanced problem solving skills. Experience leading workflow and team members. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Directs Work Decision Quality Manages Conflict Develops Talent Courage Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Jun 02, 2023
Full time
Position Overview The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Equipment Operation Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Training/Staff Development Assists in training technicians on all floor activities and on hotel and Encore service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centered around company values. Operations Management Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. Ensures the equipment sheets are updated and properly completed. Works with team to establish coordinated communications for the management of events. Attends venue meetings as needed (example = banquet event orders or pre-event conferences) Equipment Maintenance Performs preventative maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment. Participates in physical inventory count processes as requested. Job Qualifications Bachelor's degree is preferred. Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix Achieve three, Technical Level 2 Certifications (2 must be A,V,L or P and 1 from the remaining 6). See Skill Set Addendum /HR/Global Learning). 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio visual experience is required. Knowledge of technical theory. Advanced problem solving skills. Experience leading workflow and team members. A valid driver's license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Directs Work Decision Quality Manages Conflict Develops Talent Courage Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Workplace Experience Coordinator Job ID 111987 Posted 04-Apr-2023 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Saint Louis - Missouri - United States of America Hi, we're Host! We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen. As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. JOB SUMMARY The Experience Coordinator role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader. Host uses people-led, technology-enabled services to connect employees to their environment via their mobile devices, as well as through high-touch services and world-class customer service support delivered by employees like the Experience Coordinator/Technician. In this role, you would provide experience services and support to increase individual well-being, personal productivity, and organizational effectiveness. As part of a "front-of-house" team, the Experience Coordinator/Technician is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services. DUTIES & RESPONSIBILITIES Provides coordination and support for delivery of Workplace Services. Services include, but are not limited to: Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol and Workplace Onboarding. Greets employees and announces clients and visitors. Conducts guest registration through badging software. Issues visitor passes and validate parking. Receives and directs incoming calls to appropriate parties. Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers of behalf of other team members (e.g. Facilities or Janitorial Team). Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage. Curates and administers of the Host platform and client materials customized to meet to the full Host experience. Ensures client and company materials comply with client and company brand guidelines. Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Provides support for Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management. Ensures all billings for business services are invoiced and billed as required. Maintains records of vendor proof of insurance and contractual documentation in place, per requirements. Collaborates with vendors employees who provide services and goods. Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering. Provides overview of Host Experience service. Assists in the completion of the Service Business Continuity plan. May support coordination of moves, adds, and changes (MAC). Performs other duties as assigned. QUALIFICATIONS HS Diploma or GED required. A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred. Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Utilize a high level of attention to detail as well as strong interpersonal skills. Have a positive attitude and a strong sense of urgency in resolving any issues that may arise. Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Ability to work flexible work schedules based on office needs. Strong problem-solving skills. Highly adaptable and flexible. Ability to work independently with little supervision. Ability to work requiring significant walking or through other means of mobility. Ability to work in a standing position for long periods of time. Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs. SCOPE OF RESPONSIBILITY Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. SAFETY Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to: Complete at a satisfactory level all required and assigned HSE training. Follow all activity policies and procedures, including all HSE related requirements at all times. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc. Report any condition which you feel could result in an accident or injury and / or stop work if required. CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 (U.S.) and +1 (Canada). NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Jun 02, 2023
Full time
Workplace Experience Coordinator Job ID 111987 Posted 04-Apr-2023 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Saint Louis - Missouri - United States of America Hi, we're Host! We believe your office should allow you to feel comfortable, productive and inspired in your working life. Because when people feel inspired, great things happen. As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day. With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. JOB SUMMARY The Experience Coordinator role is at the forefront of delivering a positive office experience as a cultural ambassador, community advocate and service leader. Host uses people-led, technology-enabled services to connect employees to their environment via their mobile devices, as well as through high-touch services and world-class customer service support delivered by employees like the Experience Coordinator/Technician. In this role, you would provide experience services and support to increase individual well-being, personal productivity, and organizational effectiveness. As part of a "front-of-house" team, the Experience Coordinator/Technician is responsible for creating a supportive and comfortable atmosphere by welcoming visitors and supporting all employee-facing services. DUTIES & RESPONSIBILITIES Provides coordination and support for delivery of Workplace Services. Services include, but are not limited to: Concierge, Reception / Switchboard, Room Management, A/V Support, Meeting & Event Management, Community Programs, Meeting Supply Equipment, Food Services, Parking & Commute, Bicycle & Local Shuttle, Supported Employment, Company Store, Pet Programs, Document Services, Mail Services, Record Archiving, Office Supply Management, Moves, Adds, Changes, Furniture and Cable Management, Space Reset, Entrance Screening Protocol and Workplace Onboarding. Greets employees and announces clients and visitors. Conducts guest registration through badging software. Issues visitor passes and validate parking. Receives and directs incoming calls to appropriate parties. Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers of behalf of other team members (e.g. Facilities or Janitorial Team). Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage. Curates and administers of the Host platform and client materials customized to meet to the full Host experience. Ensures client and company materials comply with client and company brand guidelines. Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested. Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Provides support for Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management. Ensures all billings for business services are invoiced and billed as required. Maintains records of vendor proof of insurance and contractual documentation in place, per requirements. Collaborates with vendors employees who provide services and goods. Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering. Provides overview of Host Experience service. Assists in the completion of the Service Business Continuity plan. May support coordination of moves, adds, and changes (MAC). Performs other duties as assigned. QUALIFICATIONS HS Diploma or GED required. A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred. Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help. Utilize a high level of attention to detail as well as strong interpersonal skills. Have a positive attitude and a strong sense of urgency in resolving any issues that may arise. Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications. Ability to work flexible work schedules based on office needs. Strong problem-solving skills. Highly adaptable and flexible. Ability to work independently with little supervision. Ability to work requiring significant walking or through other means of mobility. Ability to work in a standing position for long periods of time. Ability to reach, bend, stoop, push and/or pull and frequently lift up to 20 lbs. and occasionally lift/move up to 40 lbs. SCOPE OF RESPONSIBILITY Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor. SAFETY Responsible for personal safety and the safety of those who are affected by your work. This includes but is not limited to: Complete at a satisfactory level all required and assigned HSE training. Follow all activity policies and procedures, including all HSE related requirements at all times. Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc. Report any condition which you feel could result in an accident or injury and / or stop work if required. CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at or via telephone at +1 (U.S.) and +1 (Canada). NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Position Summary: As a Resort Engineer at Edgewood Tahoe, you are responsible for the overall upkeep and repair of the Edgewood Tahoe Resort. You proactively inspect and repair areas of the building's exterior HVAC roof top units, boilers/chillers, public areas, fitness center, kitchens and guest rooms. There is a large amount of guest service needed as you respond and resolve any guest issues with great communication and skills. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us. Essential Functions: Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem. Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including ammeters, and test lamps. Repair or replace wiring, equipment, and fixtures, using hand tools and power tools. Work from ladders, scaffolds, and roofs to install, maintain or repair equipment, and fixtures. sketches and cost estimates for materials and services. Keep all equipment in good repair with a minimum of downtime by providing day to day maintenance and repairs. Continually support and improve engineering services that effectively address problems affecting both guests and associates. Respond to room calls, using proper entrance procedure. Make repairs. Troubleshoot and repair AC/heating malfunctions, electrical outages, timers, thermostats, electrical switches, circuit breakers. Replace and dispose of HVAC filters. Monitor Fire Alarm/Life Safety systems as necessary, be fully informed of the system operation and able to handle emergencies. Be knowledge of fire sprinkler and emergency power systems. Observe energy and utilities usage in the hotel and on the grounds. Look for ways to conserve energy. Clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. Secure in proper storage area. Act in an engineering capacity to protect our guest and team members in an emergency situation, and preserve the building and its systems during the emergency. Act as quickly and responsibly as possible to return the building to its normal operating status. Be aware of all existing departmental Job Safety Analysis. Strive to work in an accident-free manner. Create a safe work environment for others. Take immediate action to correct any hazardous conditions found. Must be able to work in all outdoor weather conditions. Other duties as assigned. Responsibilities and activities may change at any time with or without notice. Qualifications / Special Skills: 1-3 years' experience as an Engineer or Maintenance Technician at a Hotel/Resort preferred. Guest service background preferred. Effective verbal and written communication skills needed. Language Skills - Ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSAs), Safety Awareness information (such as SDS) operating and maintenance procedures. Ability to write routine logs and correspondence. Ability to speak effectively to guest and other associates. Available to work varied shifts when needed, including weekends, holidays, and nights. This position requires basic to mid-level knowledge in the following categories: ELECTRICAL PLUMBING KITCHEN EQUIPMENT GENERAL BUILDING REPAIR/Maintenance GUEST SERVICE SKILLS Preferred skills for a mid-level to senior-level Resort Engineer include the following: AIR CONDITIONING AND REFRIGERATION MECHANICAL (HVAC, Motors, Pumps) ELECTRICAL SYSTEMS & CONTROL Certified Pool Operator Carpentry & finish skills What Makes a Successful Edgewood Tahoe Team Member (Core Competencies): Ethics, Integrity and Trust Action Orientated Approachability Communication Composure Guest Focus Position Knowledge Professionalism/attitude Teamwork Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All Edgewood Team Members are Expected to: Embrace and promote all facets of our vision, mission and values. Exhibit resort knowledge to accurately support and promote all departments, amenities and programming ventures. Strategically balance customer, business, and team member needs. Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately. Work with a broad-based constituency and provide excellent service to all internal and external guests. Demonstrate cooperative behavior with colleagues and supervisors. Keep information confidential as directed in the confidentiality agreement. Support and comply with all Edgewood policies, procedures, and standards. Protect Edgewood assets and report all safety concerns to supervisor or Security. Be an ambassador of Edgewood inside and outside of work.
May 19, 2023
Full time
Position Summary: As a Resort Engineer at Edgewood Tahoe, you are responsible for the overall upkeep and repair of the Edgewood Tahoe Resort. You proactively inspect and repair areas of the building's exterior HVAC roof top units, boilers/chillers, public areas, fitness center, kitchens and guest rooms. There is a large amount of guest service needed as you respond and resolve any guest issues with great communication and skills. The most important characteristic of our team is that we love inspiring lasting memories for our guests. In this position you exhibit excellence in your commitment to our guests. Reimagine luxury hospitality with us. Essential Functions: Diagnose malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem. Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including ammeters, and test lamps. Repair or replace wiring, equipment, and fixtures, using hand tools and power tools. Work from ladders, scaffolds, and roofs to install, maintain or repair equipment, and fixtures. sketches and cost estimates for materials and services. Keep all equipment in good repair with a minimum of downtime by providing day to day maintenance and repairs. Continually support and improve engineering services that effectively address problems affecting both guests and associates. Respond to room calls, using proper entrance procedure. Make repairs. Troubleshoot and repair AC/heating malfunctions, electrical outages, timers, thermostats, electrical switches, circuit breakers. Replace and dispose of HVAC filters. Monitor Fire Alarm/Life Safety systems as necessary, be fully informed of the system operation and able to handle emergencies. Be knowledge of fire sprinkler and emergency power systems. Observe energy and utilities usage in the hotel and on the grounds. Look for ways to conserve energy. Clean, lubricate, protect and otherwise maintain all tools and equipment in the hotel. Secure in proper storage area. Act in an engineering capacity to protect our guest and team members in an emergency situation, and preserve the building and its systems during the emergency. Act as quickly and responsibly as possible to return the building to its normal operating status. Be aware of all existing departmental Job Safety Analysis. Strive to work in an accident-free manner. Create a safe work environment for others. Take immediate action to correct any hazardous conditions found. Must be able to work in all outdoor weather conditions. Other duties as assigned. Responsibilities and activities may change at any time with or without notice. Qualifications / Special Skills: 1-3 years' experience as an Engineer or Maintenance Technician at a Hotel/Resort preferred. Guest service background preferred. Effective verbal and written communication skills needed. Language Skills - Ability to read and interpret documents such as safety rules (i.e., Lockout Tagout, JSAs), Safety Awareness information (such as SDS) operating and maintenance procedures. Ability to write routine logs and correspondence. Ability to speak effectively to guest and other associates. Available to work varied shifts when needed, including weekends, holidays, and nights. This position requires basic to mid-level knowledge in the following categories: ELECTRICAL PLUMBING KITCHEN EQUIPMENT GENERAL BUILDING REPAIR/Maintenance GUEST SERVICE SKILLS Preferred skills for a mid-level to senior-level Resort Engineer include the following: AIR CONDITIONING AND REFRIGERATION MECHANICAL (HVAC, Motors, Pumps) ELECTRICAL SYSTEMS & CONTROL Certified Pool Operator Carpentry & finish skills What Makes a Successful Edgewood Tahoe Team Member (Core Competencies): Ethics, Integrity and Trust Action Orientated Approachability Communication Composure Guest Focus Position Knowledge Professionalism/attitude Teamwork Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All Edgewood Team Members are Expected to: Embrace and promote all facets of our vision, mission and values. Exhibit resort knowledge to accurately support and promote all departments, amenities and programming ventures. Strategically balance customer, business, and team member needs. Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately. Work with a broad-based constituency and provide excellent service to all internal and external guests. Demonstrate cooperative behavior with colleagues and supervisors. Keep information confidential as directed in the confidentiality agreement. Support and comply with all Edgewood policies, procedures, and standards. Protect Edgewood assets and report all safety concerns to supervisor or Security. Be an ambassador of Edgewood inside and outside of work.
