The Stowe Area Association (SAA) is the official Destination Marketing Organization for the resort community of Stowe, VT. The Association's mission is to market and sell Stowe. The SAA has an active Visitor Information Center and provides excellent vacation planning and concierge services to our guests. The Guest Service & Sales Supervisor is responsible for supporting Visitor Information Center operations and reservation staff with day-to-day duties to ensure customer service and revenue generation goals are met. The Guest Services Supervisor reports to the Executive Director. Primary Duties and Responsibilities Personnel Hire and train Visitor Information Center and Vacation Planning Expert staff to ensure they can properly handle inbound reservation inquiries, assist in-person visitors, and are updated on new policies, standard operating procedures, and upcoming promotions. Create work schedules for Vacation Planning Experts based on staff availability and budget requirements. Track and submit payroll for Vacation Planning Experts Create and update SOPs regularly to ensure operational goals are being achieved. Reservations Handle inbound lodging inquiries to drive revenue generation. Handle and distribute group, event, conference, tournament and wedding leads. Assist with managing large room blocks for Stowe tournaments. Meet with Vacation Planning Experts regularly to ensure SOPs are followed, customer service standards are upheld, and staff are properly trained on all required tasks. Plan individual and group educational seminars for Vacation Planning Experts. Tour all lodging properties, attractions, shops, and restaurants with Vacation Planning Experts Assist guests with lodging, dining, attractions, and other services to enhance their experience Visitor Information Center Assist visitors with excellent customer service by making recommendations and booking reservations. Assist visitors on GoStowe.com with questions via Live Chat Maintain the Visitor Information Center lobby by stocking brochures and retail inventory, coordinating display schedules, updating the event board, and interacting with guests onsite Member Support Establish strong relationships with SAA members, with a focus on Lodging Membership. Be available to answer questions and respond to concerns of business members of SAA Provide technical support and training for members using Inntopia. Recommend best practices to members to increase exposure and maximize revenue generation to drive a positive ROI. Work with lodging properties to maximize availability in Inntopia. Be familiar with membership policies and costs of memberships. Be an ambassador of the Association assisting with the recruitment of new members as needed. Attend and assist with member mixers. Process and print mailing labels for member businesses. Office Organization Maintain high level of efficiency and organization in the Visitor Information Center, office, and mailroom. Maintain mailroom and brochure inventory. Sales Reporting Maintain sales channel reservation metrics. Assist in producing and analyzing other sales reports as requested. Track phone call and visitor metrics to increase operational efficiency and conversion potential. Maintain and track Visitor Information Center retail sales including, but not limited to: Stowe Gift Certificates, Visitor Center merchandise, promotional campaigns and ticket re-seller programs. Generate and distribute weekly occupancy survey reports to the membership Special Events Assist event producers interested in bringing new events to Stowe with networking, field/route/venue planning, volunteer/paid event worker recruitment, comp room set-up, and other logistical needs. Expand and strengthen SAA's partnership with existing event producers to ensure event longevity. Set-up lodging specials with event producers where appropriate to create mutually beneficial partnerships. Provide reservation support and/or pop-up info booth support during major events. Other tasks and duties as assigned. Qualifications Bachelor's degree in Business Management, Marketing, Tourism/Hospitality Management or related field Extensive customer service experience Experience managing a staff Familiarity with Stowe's local businesses including lodges, restaurants, shops, and spas is a plus Experience booking lodging reservations for individuals and managing room blocks for groups is a plus High proficiency using the Microsoft Office Suite, with a focus on Microsoft Excel and knowledge of intermediate functions Organized with a high attention to detail Willingness to learn quickly and be trained via phone/screenshare Ability to multi-task in a busy environment Creative problem solving; the ability to troubleshoot issues and find creative solutions. This is a full-time position with benefits. Requires the ability to work weekends and holidays, as needed, and may require additional hours during special events. Interviews to begin immediately.
Nov 10, 2019
Full time
The Stowe Area Association (SAA) is the official Destination Marketing Organization for the resort community of Stowe, VT. The Association's mission is to market and sell Stowe. The SAA has an active Visitor Information Center and provides excellent vacation planning and concierge services to our guests. The Guest Service & Sales Supervisor is responsible for supporting Visitor Information Center operations and reservation staff with day-to-day duties to ensure customer service and revenue generation goals are met. The Guest Services Supervisor reports to the Executive Director. Primary Duties and Responsibilities Personnel Hire and train Visitor Information Center and Vacation Planning Expert staff to ensure they can properly handle inbound reservation inquiries, assist in-person visitors, and are updated on new policies, standard operating procedures, and upcoming promotions. Create work schedules for Vacation Planning Experts based on staff availability and budget requirements. Track and submit payroll for Vacation Planning Experts Create and update SOPs regularly to ensure operational goals are being achieved. Reservations Handle inbound lodging inquiries to drive revenue generation. Handle and distribute group, event, conference, tournament and wedding leads. Assist with managing large room blocks for Stowe tournaments. Meet with Vacation Planning Experts regularly to ensure SOPs are followed, customer service standards are upheld, and staff are properly trained on all required tasks. Plan individual and group educational seminars for Vacation Planning Experts. Tour all lodging properties, attractions, shops, and restaurants with Vacation Planning Experts Assist guests with lodging, dining, attractions, and other services to enhance their experience Visitor Information Center Assist visitors with excellent customer service by making recommendations and booking reservations. Assist visitors on GoStowe.com with questions via Live Chat Maintain the Visitor Information Center lobby by stocking brochures and retail inventory, coordinating display schedules, updating the event board, and interacting with guests onsite Member Support Establish strong relationships with SAA members, with a focus on Lodging Membership. Be available to answer questions and respond to concerns of business members of SAA Provide technical support and training for members using Inntopia. Recommend best practices to members to increase exposure and maximize revenue generation to drive a positive ROI. Work with lodging properties to maximize availability in Inntopia. Be familiar with membership policies and costs of memberships. Be an ambassador of the Association assisting with the recruitment of new members as needed. Attend and assist with member mixers. Process and print mailing labels for member businesses. Office Organization Maintain high level of efficiency and organization in the Visitor Information Center, office, and mailroom. Maintain mailroom and brochure inventory. Sales Reporting Maintain sales channel reservation metrics. Assist in producing and analyzing other sales reports as requested. Track phone call and visitor metrics to increase operational efficiency and conversion potential. Maintain and track Visitor Information Center retail sales including, but not limited to: Stowe Gift Certificates, Visitor Center merchandise, promotional campaigns and ticket re-seller programs. Generate and distribute weekly occupancy survey reports to the membership Special Events Assist event producers interested in bringing new events to Stowe with networking, field/route/venue planning, volunteer/paid event worker recruitment, comp room set-up, and other logistical needs. Expand and strengthen SAA's partnership with existing event producers to ensure event longevity. Set-up lodging specials with event producers where appropriate to create mutually beneficial partnerships. Provide reservation support and/or pop-up info booth support during major events. Other tasks and duties as assigned. Qualifications Bachelor's degree in Business Management, Marketing, Tourism/Hospitality Management or related field Extensive customer service experience Experience managing a staff Familiarity with Stowe's local businesses including lodges, restaurants, shops, and spas is a plus Experience booking lodging reservations for individuals and managing room blocks for groups is a plus High proficiency using the Microsoft Office Suite, with a focus on Microsoft Excel and knowledge of intermediate functions Organized with a high attention to detail Willingness to learn quickly and be trained via phone/screenshare Ability to multi-task in a busy environment Creative problem solving; the ability to troubleshoot issues and find creative solutions. This is a full-time position with benefits. Requires the ability to work weekends and holidays, as needed, and may require additional hours during special events. Interviews to begin immediately.
The Stowe Area Association (SAA) is the official Destination Marketing Organization for the resort community of Stowe, VT. The Association's mission is to market and sell Stowe. The SAA has an active Visitor Information Center and provides excellent vacation planning and concierge services to our guests. The Guest Service & Sales Supervisor is responsible for supporting Visitor Information Center operations and reservation staff with day-to-day duties to ensure customer service and revenue generation goals are met. The Guest Services Supervisor reports to the Executive Director. Primary Duties and Responsibilities Personnel Hire and train Visitor Information Center and Vacation Planning Expert staff to ensure they can properly handle inbound reservation inquiries, assist in-person visitors, and are updated on new policies, standard operating procedures, and upcoming promotions. Create work schedules for Vacation Planning Experts based on staff availability and budget requirements. Track and submit payroll for Vacation Planning Experts Create and update SOPs regularly to ensure operational goals are being achieved. Reservations Handle inbound lodging inquiries to drive revenue generation. Handle and distribute group, event, conference, tournament and wedding leads. Assist with managing large room blocks for Stowe tournaments. Meet with Vacation Planning Experts regularly to ensure SOPs are followed, customer service standards are upheld, and staff are properly trained on all required tasks. Plan individual and group educational seminars for Vacation Planning Experts. Tour all lodging properties, attractions, shops, and restaurants with Vacation Planning Experts Assist guests with lodging, dining, attractions, and other services to enhance their experience Visitor Information Center Assist visitors with excellent customer service by making recommendations and booking reservations. Assist visitors on GoStowe.com with questions via Live Chat Maintain the Visitor Information Center lobby by stocking brochures and retail inventory, coordinating display schedules, updating the event board, and interacting with guests onsite Member Support Establish strong relationships with SAA members, with a focus on Lodging Membership. Be available to answer questions and respond to concerns of business members of SAA Provide technical support and training for members using Inntopia. Recommend best practices to members to increase exposure and maximize revenue generation to drive a positive ROI. Work with lodging properties to maximize availability in Inntopia. Be familiar with membership policies and costs of memberships. Be an ambassador of the Association assisting with the recruitment of new members as needed. Attend and assist with member mixers. Process and print mailing labels for member businesses. Office Organization Maintain high level of efficiency and organization in the Visitor Information Center, office, and mailroom. Maintain mailroom and brochure inventory. Sales Reporting Maintain sales channel reservation metrics. Assist in producing and analyzing other sales reports as requested. Track phone call and visitor metrics to increase operational efficiency and conversion potential. Maintain and track Visitor Information Center retail sales including, but not limited to: Stowe Gift Certificates, Visitor Center merchandise, promotional campaigns and ticket re-seller programs. Generate and distribute weekly occupancy survey reports to the membership Special Events Assist event producers interested in bringing new events to Stowe with networking, field/route/venue planning, volunteer/paid event worker recruitment, comp room set-up, and other logistical needs. Expand and strengthen SAA's partnership with existing event producers to ensure event longevity. Set-up lodging specials with event producers where appropriate to create mutually beneficial partnerships. Provide reservation support and/or pop-up info booth support during major events. Other tasks and duties as assigned. Qualifications Bachelor's degree in Business Management, Marketing, Tourism/Hospitality Management or related field Extensive customer service experience Experience managing a staff Familiarity with Stowe's local businesses including lodges, restaurants, shops, and spas is a plus Experience booking lodging reservations for individuals and managing room blocks for groups is a plus High proficiency using the Microsoft Office Suite, with a focus on Microsoft Excel and knowledge of intermediate functions Organized with a high attention to detail Willingness to learn quickly and be trained via phone/screenshare Ability to multi-task in a busy environment Creative problem solving; the ability to troubleshoot issues and find creative solutions. This is a full-time position with benefits. Requires the ability to work weekends and holidays, as needed, and may require additional hours during special events. Interviews to begin immediately.
Nov 08, 2019
Full time
The Stowe Area Association (SAA) is the official Destination Marketing Organization for the resort community of Stowe, VT. The Association's mission is to market and sell Stowe. The SAA has an active Visitor Information Center and provides excellent vacation planning and concierge services to our guests. The Guest Service & Sales Supervisor is responsible for supporting Visitor Information Center operations and reservation staff with day-to-day duties to ensure customer service and revenue generation goals are met. The Guest Services Supervisor reports to the Executive Director. Primary Duties and Responsibilities Personnel Hire and train Visitor Information Center and Vacation Planning Expert staff to ensure they can properly handle inbound reservation inquiries, assist in-person visitors, and are updated on new policies, standard operating procedures, and upcoming promotions. Create work schedules for Vacation Planning Experts based on staff availability and budget requirements. Track and submit payroll for Vacation Planning Experts Create and update SOPs regularly to ensure operational goals are being achieved. Reservations Handle inbound lodging inquiries to drive revenue generation. Handle and distribute group, event, conference, tournament and wedding leads. Assist with managing large room blocks for Stowe tournaments. Meet with Vacation Planning Experts regularly to ensure SOPs are followed, customer service standards are upheld, and staff are properly trained on all required tasks. Plan individual and group educational seminars for Vacation Planning Experts. Tour all lodging properties, attractions, shops, and restaurants with Vacation Planning Experts Assist guests with lodging, dining, attractions, and other services to enhance their experience Visitor Information Center Assist visitors with excellent customer service by making recommendations and booking reservations. Assist visitors on GoStowe.com with questions via Live Chat Maintain the Visitor Information Center lobby by stocking brochures and retail inventory, coordinating display schedules, updating the event board, and interacting with guests onsite Member Support Establish strong relationships with SAA members, with a focus on Lodging Membership. Be available to answer questions and respond to concerns of business members of SAA Provide technical support and training for members using Inntopia. Recommend best practices to members to increase exposure and maximize revenue generation to drive a positive ROI. Work with lodging properties to maximize availability in Inntopia. Be familiar with membership policies and costs of memberships. Be an ambassador of the Association assisting with the recruitment of new members as needed. Attend and assist with member mixers. Process and print mailing labels for member businesses. Office Organization Maintain high level of efficiency and organization in the Visitor Information Center, office, and mailroom. Maintain mailroom and brochure inventory. Sales Reporting Maintain sales channel reservation metrics. Assist in producing and analyzing other sales reports as requested. Track phone call and visitor metrics to increase operational efficiency and conversion potential. Maintain and track Visitor Information Center retail sales including, but not limited to: Stowe Gift Certificates, Visitor Center merchandise, promotional campaigns and ticket re-seller programs. Generate and distribute weekly occupancy survey reports to the membership Special Events Assist event producers interested in bringing new events to Stowe with networking, field/route/venue planning, volunteer/paid event worker recruitment, comp room set-up, and other logistical needs. Expand and strengthen SAA's partnership with existing event producers to ensure event longevity. Set-up lodging specials with event producers where appropriate to create mutually beneficial partnerships. Provide reservation support and/or pop-up info booth support during major events. Other tasks and duties as assigned. Qualifications Bachelor's degree in Business Management, Marketing, Tourism/Hospitality Management or related field Extensive customer service experience Experience managing a staff Familiarity with Stowe's local businesses including lodges, restaurants, shops, and spas is a plus Experience booking lodging reservations for individuals and managing room blocks for groups is a plus High proficiency using the Microsoft Office Suite, with a focus on Microsoft Excel and knowledge of intermediate functions Organized with a high attention to detail Willingness to learn quickly and be trained via phone/screenshare Ability to multi-task in a busy environment Creative problem solving; the ability to troubleshoot issues and find creative solutions. This is a full-time position with benefits. Requires the ability to work weekends and holidays, as needed, and may require additional hours during special events. Interviews to begin immediately.
The Stowe Area Association (SAA) is the official Destination Marketing Organization for the resort community of Stowe, VT. The Association's mission is to market and sell Stowe. The SAA has an active Visitor Information Center and provides excellent vacation planning and concierge services to our guests. The Guest Service & Sales Supervisor is responsible for supporting Visitor Information Center operations and reservation staff with day-to-day duties to ensure customer service and revenue generation goals are met. The Guest Services Supervisor reports to the Executive Director. Primary Duties and Responsibilities Personnel Hire and train Visitor Information Center and Vacation Planning Expert staff to ensure they can properly handle inbound reservation inquiries, assist in-person visitors, and are updated on new policies, standard operating procedures, and upcoming promotions. Create work schedules for Vacation Planning Experts based on staff availability and budget requirements. Track and submit payroll for Vacation Planning Experts Create and update SOPs regularly to ensure operational goals are being achieved. Reservations Handle inbound lodging inquiries to drive revenue generation. Handle and distribute group, event, conference, tournament and wedding leads. Assist with managing large room blocks for Stowe tournaments. Meet with Vacation Planning Experts regularly to ensure SOPs are followed, customer service standards are upheld, and staff are properly trained on all required tasks. Plan individual and group educational seminars for Vacation Planning Experts. Tour all lodging properties, attractions, shops, and restaurants with Vacation Planning Experts Assist guests with lodging, dining, attractions, and other services to enhance their experience Visitor Information Center Assist visitors with excellent customer service by making recommendations and booking reservations. Assist visitors on GoStowe.com with questions via Live Chat Maintain the Visitor Information Center lobby by stocking brochures and retail inventory, coordinating display schedules, updating the event board, and interacting with guests onsite Member Support Establish strong relationships with SAA members, with a focus on Lodging Membership. Be available to answer questions and respond to concerns of business members of SAA Provide technical support and training for members using Inntopia. Recommend best practices to members to increase exposure and maximize revenue generation to drive a positive ROI. Work with lodging properties to maximize availability in Inntopia. Be familiar with membership policies and costs of memberships. Be an ambassador of the Association assisting with the recruitment of new members as needed. Attend and assist with member mixers. Process and print mailing labels for member businesses. Office Organization Maintain high level of efficiency and organization in the Visitor Information Center, office, and mailroom. Maintain mailroom and brochure inventory. Sales Reporting Maintain sales channel reservation metrics. Assist in producing and analyzing other sales reports as requested. Track phone call and visitor metrics to increase operational efficiency and conversion potential. Maintain and track Visitor Information Center retail sales including, but not limited to: Stowe Gift Certificates, Visitor Center merchandise, promotional campaigns and ticket re-seller programs. Generate and distribute weekly occupancy survey reports to the membership Special Events Assist event producers interested in bringing new events to Stowe with networking, field/route/venue planning, volunteer/paid event worker recruitment, comp room set-up, and other logistical needs. Expand and strengthen SAA's partnership with existing event producers to ensure event longevity. Set-up lodging specials with event producers where appropriate to create mutually beneficial partnerships. Provide reservation support and/or pop-up info booth support during major events. Other tasks and duties as assigned. Qualifications Bachelor's degree in Business Management, Marketing, Tourism/Hospitality Management or related field Extensive customer service experience Experience managing a staff Familiarity with Stowe's local businesses including lodges, restaurants, shops, and spas is a plus Experience booking lodging reservations for individuals and managing room blocks for groups is a plus High proficiency using the Microsoft Office Suite, with a focus on Microsoft Excel and knowledge of intermediate functions Organized with a high attention to detail Willingness to learn quickly and be trained via phone/screenshare Ability to multi-task in a busy environment Creative problem solving; the ability to troubleshoot issues and find creative solutions. This is a full-time position with benefits. Requires the ability to work weekends and holidays, as needed, and may require additional hours during special events. Interviews to begin immediately.
Nov 08, 2019
Full time
The Stowe Area Association (SAA) is the official Destination Marketing Organization for the resort community of Stowe, VT. The Association's mission is to market and sell Stowe. The SAA has an active Visitor Information Center and provides excellent vacation planning and concierge services to our guests. The Guest Service & Sales Supervisor is responsible for supporting Visitor Information Center operations and reservation staff with day-to-day duties to ensure customer service and revenue generation goals are met. The Guest Services Supervisor reports to the Executive Director. Primary Duties and Responsibilities Personnel Hire and train Visitor Information Center and Vacation Planning Expert staff to ensure they can properly handle inbound reservation inquiries, assist in-person visitors, and are updated on new policies, standard operating procedures, and upcoming promotions. Create work schedules for Vacation Planning Experts based on staff availability and budget requirements. Track and submit payroll for Vacation Planning Experts Create and update SOPs regularly to ensure operational goals are being achieved. Reservations Handle inbound lodging inquiries to drive revenue generation. Handle and distribute group, event, conference, tournament and wedding leads. Assist with managing large room blocks for Stowe tournaments. Meet with Vacation Planning Experts regularly to ensure SOPs are followed, customer service standards are upheld, and staff are properly trained on all required tasks. Plan individual and group educational seminars for Vacation Planning Experts. Tour all lodging properties, attractions, shops, and restaurants with Vacation Planning Experts Assist guests with lodging, dining, attractions, and other services to enhance their experience Visitor Information Center Assist visitors with excellent customer service by making recommendations and booking reservations. Assist visitors on GoStowe.com with questions via Live Chat Maintain the Visitor Information Center lobby by stocking brochures and retail inventory, coordinating display schedules, updating the event board, and interacting with guests onsite Member Support Establish strong relationships with SAA members, with a focus on Lodging Membership. Be available to answer questions and respond to concerns of business members of SAA Provide technical support and training for members using Inntopia. Recommend best practices to members to increase exposure and maximize revenue generation to drive a positive ROI. Work with lodging properties to maximize availability in Inntopia. Be familiar with membership policies and costs of memberships. Be an ambassador of the Association assisting with the recruitment of new members as needed. Attend and assist with member mixers. Process and print mailing labels for member businesses. Office Organization Maintain high level of efficiency and organization in the Visitor Information Center, office, and mailroom. Maintain mailroom and brochure inventory. Sales Reporting Maintain sales channel reservation metrics. Assist in producing and analyzing other sales reports as requested. Track phone call and visitor metrics to increase operational efficiency and conversion potential. Maintain and track Visitor Information Center retail sales including, but not limited to: Stowe Gift Certificates, Visitor Center merchandise, promotional campaigns and ticket re-seller programs. Generate and distribute weekly occupancy survey reports to the membership Special Events Assist event producers interested in bringing new events to Stowe with networking, field/route/venue planning, volunteer/paid event worker recruitment, comp room set-up, and other logistical needs. Expand and strengthen SAA's partnership with existing event producers to ensure event longevity. Set-up lodging specials with event producers where appropriate to create mutually beneficial partnerships. Provide reservation support and/or pop-up info booth support during major events. Other tasks and duties as assigned. Qualifications Bachelor's degree in Business Management, Marketing, Tourism/Hospitality Management or related field Extensive customer service experience Experience managing a staff Familiarity with Stowe's local businesses including lodges, restaurants, shops, and spas is a plus Experience booking lodging reservations for individuals and managing room blocks for groups is a plus High proficiency using the Microsoft Office Suite, with a focus on Microsoft Excel and knowledge of intermediate functions Organized with a high attention to detail Willingness to learn quickly and be trained via phone/screenshare Ability to multi-task in a busy environment Creative problem solving; the ability to troubleshoot issues and find creative solutions. This is a full-time position with benefits. Requires the ability to work weekends and holidays, as needed, and may require additional hours during special events. Interviews to begin immediately.
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. ? Team Lead oversees the Base Area Guest Service Team including our Village Ambassadors, Overnight Storage Operation, Wagon Service Team, and Auto Drop Attendants. ?They will coordinate labor and resources within these teams to provide for staffing needs in all areas. ?Team lead?will train and coach team members and work cooperatively with peers, managers and interdepartmental contacts.? The Team Lead manages and develops employee development, discipline, incentives, and conducts training for the department. Furthermore with the Assistant Manager of Base Area Ops the Team Lead will work in concert to conduct hiring, oversee Time and Labor reports, scheduling, and timely documentation completion. ? Responsibilities include: ? Greeting guests and initiate conversation, answer questions that guests may have pertaining to the Village, services of the mountain and local area. Directing guests to the appropriate areas including, but not limited to, ticket windows, season pass office, ski and snowboard school, dining options, retail, rentals, restrooms, phones, lost & found, lockers, etc. Providing awareness to guests about the responsibility code and mountain etiquette. Resolving guest issues verbal in a sincere and timely manner following the company Make the Guest Right program. Meeting guest, employee, safety, and financial objectives and department goals as set forth by immediate supervisor. Flexible working hours. Removing all potential frustrations and distractions to the overall enjoyment of the resort.? This includes assuming personal responsibility for resort appearance, grey wagons, signage, services, etc. either by taking the initiative to solve the problem, or alert the appropriate responsible parties. Managing hiring, training, and development of?all guest service staff. Maintaining a department schedule. Ensuring all areas are staged per KPI?s. Enforcement of?uniform and grooming standards. Adjusting staffing needs?based on current business levels and weather. Maintaining all department assets. Work with peers across Base Are Ops to coordinate staffing resources? ? Requirements: ? Valid state issued driver's license 2+ years supervisory experience 2+?years guest service experience Flexible schedule- available holidays and weekends Thorough knowledge of Northstar resort is a plus ? With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it?s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the ?Top 25 Ski Towns in the World.? Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177527
Nov 14, 2019
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. ? Team Lead oversees the Base Area Guest Service Team including our Village Ambassadors, Overnight Storage Operation, Wagon Service Team, and Auto Drop Attendants. ?They will coordinate labor and resources within these teams to provide for staffing needs in all areas. ?Team lead?will train and coach team members and work cooperatively with peers, managers and interdepartmental contacts.? The Team Lead manages and develops employee development, discipline, incentives, and conducts training for the department. Furthermore with the Assistant Manager of Base Area Ops the Team Lead will work in concert to conduct hiring, oversee Time and Labor reports, scheduling, and timely documentation completion. ? Responsibilities include: ? Greeting guests and initiate conversation, answer questions that guests may have pertaining to the Village, services of the mountain and local area. Directing guests to the appropriate areas including, but not limited to, ticket windows, season pass office, ski and snowboard school, dining options, retail, rentals, restrooms, phones, lost & found, lockers, etc. Providing awareness to guests about the responsibility code and mountain etiquette. Resolving guest issues verbal in a sincere and timely manner following the company Make the Guest Right program. Meeting guest, employee, safety, and financial objectives and department goals as set forth by immediate supervisor. Flexible working hours. Removing all potential frustrations and distractions to the overall enjoyment of the resort.? This includes assuming personal responsibility for resort appearance, grey wagons, signage, services, etc. either by taking the initiative to solve the problem, or alert the appropriate responsible parties. Managing hiring, training, and development of?all guest service staff. Maintaining a department schedule. Ensuring all areas are staged per KPI?s. Enforcement of?uniform and grooming standards. Adjusting staffing needs?based on current business levels and weather. Maintaining all department assets. Work with peers across Base Are Ops to coordinate staffing resources? ? Requirements: ? Valid state issued driver's license 2+ years supervisory experience 2+?years guest service experience Flexible schedule- available holidays and weekends Thorough knowledge of Northstar resort is a plus ? With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it?s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the ?Top 25 Ski Towns in the World.? Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177527
Posting Date Nov 12, 2019 Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton, South Beach, One Lincoln Road, Miami Beach, Florida, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 14, 2019
Full time
Posting Date Nov 12, 2019 Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton, South Beach, One Lincoln Road, Miami Beach, Florida, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Posting Date Nov 12, 2019 Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton, South Beach, One Lincoln Road, Miami Beach, Florida, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 14, 2019
Full time
Posting Date Nov 12, 2019 Job Number Job Category Food and Beverage & Culinary Location The Ritz-Carlton, South Beach, One Lincoln Road, Miami Beach, Florida, United States VIEW ON MAP Brand The Ritz-Carlton Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Our Exciting Work Environment This facility is home of the Boston Bruins (hockey) and Boston Celtics (basketball). The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with three private restaurants, 104 executive suites, 2,400 club seats, a multi-million dollar video scoreboard and our newest addition, complete 360° LED technology. Sportservice currently operates all retail stores and all retail portables at this location. Position Details Sportservice at the TD Garden are looking for part time Supervisors to supervise food and beverage associates, and assist the management with client relations. The role would be required to work events at the TD Garden to include Bruins games, Celtics games, concerts, and other exciting events. Nights, weekends, and holidays are required. Job Summary: Responsible for assisting in overseeing the Food and Beverage associates in accordance with the company's standards. Responsibilities: Supervises and coordinates activities of Food and Beverage associates on a per shift basis, including training, counseling and enforcing work procedures and service standards with the direction of Food and Beverage management team. Observes, evaluates, and reports job performance of employees and inspects all locations to ensure proper set up and guest satisfaction. Ensures that all equipment is set up properly and operating efficiently and accurately. Ensures all locations and surrounding areas remain clean, sanitized, and safe Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management. Estimates, requests, and inspects supplies and inventory. Ensures accuracy of all deliveries. Performs opening and closing procedures for assigned areas. Education & Experience: Minimum of one year experience in a supervisory position required; previous experience in food and beverage, customer service or hospitality related environments required. Previous cash handling experience required, POS experience a plus. Knowledge, Skills & Abilities: Excellent guest service skills Ability to successfully complete required alcohol service training Basic math skills; ability to accurately account for cash and inventory. The pay rate for this position is starting at $16/hour. Compensation is based on experience level After submitting your application, you will receive a text and email invitation within 24 hours to begin our pre-screening and on-demand text interview process. Tell us about yourself, answer a few questions and quickly qualify for the position on your own time, all from the convenience of your mobile device! Equal Employment Opportunity Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Nov 10, 2019
Full time
Our Exciting Work Environment This facility is home of the Boston Bruins (hockey) and Boston Celtics (basketball). The state-of-the-art TD Garden is a year-round, 19,600-seat arena, fully equipped with three private restaurants, 104 executive suites, 2,400 club seats, a multi-million dollar video scoreboard and our newest addition, complete 360° LED technology. Sportservice currently operates all retail stores and all retail portables at this location. Position Details Sportservice at the TD Garden are looking for part time Supervisors to supervise food and beverage associates, and assist the management with client relations. The role would be required to work events at the TD Garden to include Bruins games, Celtics games, concerts, and other exciting events. Nights, weekends, and holidays are required. Job Summary: Responsible for assisting in overseeing the Food and Beverage associates in accordance with the company's standards. Responsibilities: Supervises and coordinates activities of Food and Beverage associates on a per shift basis, including training, counseling and enforcing work procedures and service standards with the direction of Food and Beverage management team. Observes, evaluates, and reports job performance of employees and inspects all locations to ensure proper set up and guest satisfaction. Ensures that all equipment is set up properly and operating efficiently and accurately. Ensures all locations and surrounding areas remain clean, sanitized, and safe Analyzes and resolves all problems with associates, guests, and the operation with the assistance of management. Estimates, requests, and inspects supplies and inventory. Ensures accuracy of all deliveries. Performs opening and closing procedures for assigned areas. Education & Experience: Minimum of one year experience in a supervisory position required; previous experience in food and beverage, customer service or hospitality related environments required. Previous cash handling experience required, POS experience a plus. Knowledge, Skills & Abilities: Excellent guest service skills Ability to successfully complete required alcohol service training Basic math skills; ability to accurately account for cash and inventory. The pay rate for this position is starting at $16/hour. Compensation is based on experience level After submitting your application, you will receive a text and email invitation within 24 hours to begin our pre-screening and on-demand text interview process. Tell us about yourself, answer a few questions and quickly qualify for the position on your own time, all from the convenience of your mobile device! Equal Employment Opportunity Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Our Exciting Work Environment Delaware North operates the Kennedy Space Center Visitor Complex. Bringing to life the epic story of the U.S. space program, offering a full day or more of fun, inspiration and educational activities, including the new Astronaut Training Experience , Heroes & Legends, featuring the U.S. Astronaut Hall of Fame , Kennedy Space Center Tour featuring the Apollo/Saturn V Center with an actual Saturn V moon rocket, Space Shuttle Atlantis , Shuttle Launch Experience , IMAX films, Astronaut Encounter, Rocket Garden, and more. Position Details Working with Guest Services Managers, supervises the following areas: Ticketing, Entrance, Information, Parking Cashiers, IMAX Ushers, SLE Ride Operators, Presenters, AV Operators, Bus Loaders and other Service Agents. Respond to and resolve guest concerns. Ensure daily operation and maintenance requirements are met during the shift. Ensure crewmembers are performing daily responsibilities as assigned. Prioritize assignments as needed. Ensure proper care and cleaning of all Visitor Complex facilities and grounds by appropriate staff. Ensure control and accountability of equipment and supplies. Interview, train, supervise and develop guest services staff. Assist in the development of the department budget and monitors payroll and controllable costs. Responsive to staffing needs based on visitor volume. Provide the necessary resources and information for staff. Maintain a working knowledge of the ticketing system, information/entrance operation. Ensure that management reports are completed and distributed. Qualifications Education: Associate's Degree preferred. Experience: Minimum of one (1) year supervisory experience, in a related field required. Previous customer service experience. Skills: Excellent written and interpersonal communication skills. Computer literate in windows based programs. Self-directed and able to handle multiple tasks simultaneously. Anticipate and respond to the changing needs of the business. Who We Are Take your career beyond the ordinary to the extraordinary. At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Associated topics: customer service team manager, gerente de servicio, management experience, manager, operations, operations manager, product support, senior, service manager, team manager
Nov 09, 2019
Full time
Our Exciting Work Environment Delaware North operates the Kennedy Space Center Visitor Complex. Bringing to life the epic story of the U.S. space program, offering a full day or more of fun, inspiration and educational activities, including the new Astronaut Training Experience , Heroes & Legends, featuring the U.S. Astronaut Hall of Fame , Kennedy Space Center Tour featuring the Apollo/Saturn V Center with an actual Saturn V moon rocket, Space Shuttle Atlantis , Shuttle Launch Experience , IMAX films, Astronaut Encounter, Rocket Garden, and more. Position Details Working with Guest Services Managers, supervises the following areas: Ticketing, Entrance, Information, Parking Cashiers, IMAX Ushers, SLE Ride Operators, Presenters, AV Operators, Bus Loaders and other Service Agents. Respond to and resolve guest concerns. Ensure daily operation and maintenance requirements are met during the shift. Ensure crewmembers are performing daily responsibilities as assigned. Prioritize assignments as needed. Ensure proper care and cleaning of all Visitor Complex facilities and grounds by appropriate staff. Ensure control and accountability of equipment and supplies. Interview, train, supervise and develop guest services staff. Assist in the development of the department budget and monitors payroll and controllable costs. Responsive to staffing needs based on visitor volume. Provide the necessary resources and information for staff. Maintain a working knowledge of the ticketing system, information/entrance operation. Ensure that management reports are completed and distributed. Qualifications Education: Associate's Degree preferred. Experience: Minimum of one (1) year supervisory experience, in a related field required. Previous customer service experience. Skills: Excellent written and interpersonal communication skills. Computer literate in windows based programs. Self-directed and able to handle multiple tasks simultaneously. Anticipate and respond to the changing needs of the business. Who We Are Take your career beyond the ordinary to the extraordinary. At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Associated topics: customer service team manager, gerente de servicio, management experience, manager, operations, operations manager, product support, senior, service manager, team manager
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 08, 2019
Full time
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 08, 2019
Full time
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 08, 2019
Full time
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 08, 2019
Full time
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Nov 08, 2019
Full time
Posting Date Nov 06, 2019 Job Number Job Category Food and Beverage & Culinary Location Atlanta Evergreen Marriott Conference Resort, 4021 Lakeview Drive, Stone Mountain, Georgia, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. Find Your World™ at Marriott Hotels. Job Summary Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Monarch Hotel & Conference Center
Clackamas, OR, USA
We NEED to our TEAM!FULL TIME or PART TIME***your choice****Rate of Pay - DOE and POSITIONWe are looking to add experienced and dependable Front Desk Associates at the Monarch Hotel - strong and confident, hospitality driven professionals who enjoy the busy and various days and shifts. AND we are heading in to our fun HOLIDAY SEASON!Won't you join us?Guest Services - Supervisor - Night Audit - this is the experience we are looking for!If you have great Hotel Guest Service experience and skills with a professional look, a great smile and attitude we would like to hear from you. Can you multi-task - answer the phone, check someone in or out and give directions all at the same time AND with a smile? Do you work well when things get crazy busy and still have fun with our fabulous guests?* Previous Hotel Front Desk experience - Full Service Property - will consider Limited Service (DOE),Please reply with an OUTSTANDING resume that describes your previous HOTEL experience and we will contact you for an interview!Reply with your detailed resume and your contact preference (e-mail or phone)Stop by the hotel to drop off your resume and fill out an application.The Monarch Hotel and Conference Center12566 SE 93rd AvenueClackamas, OR 97015I-205 and Sunnyside RoadWe look forward to hearing from you!Thank You!
Nov 02, 2019
Full time
We NEED to our TEAM!FULL TIME or PART TIME***your choice****Rate of Pay - DOE and POSITIONWe are looking to add experienced and dependable Front Desk Associates at the Monarch Hotel - strong and confident, hospitality driven professionals who enjoy the busy and various days and shifts. AND we are heading in to our fun HOLIDAY SEASON!Won't you join us?Guest Services - Supervisor - Night Audit - this is the experience we are looking for!If you have great Hotel Guest Service experience and skills with a professional look, a great smile and attitude we would like to hear from you. Can you multi-task - answer the phone, check someone in or out and give directions all at the same time AND with a smile? Do you work well when things get crazy busy and still have fun with our fabulous guests?* Previous Hotel Front Desk experience - Full Service Property - will consider Limited Service (DOE),Please reply with an OUTSTANDING resume that describes your previous HOTEL experience and we will contact you for an interview!Reply with your detailed resume and your contact preference (e-mail or phone)Stop by the hotel to drop off your resume and fill out an application.The Monarch Hotel and Conference Center12566 SE 93rd AvenueClackamas, OR 97015I-205 and Sunnyside RoadWe look forward to hearing from you!Thank You!
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Team Lead oversees the Base Area Guest Service Team including our Village Ambassadors, Overnight Storage Operation, Wagon Service Team, and Auto Drop Attendants. They will coordinate labor and resources within these teams to provide for staffing needs in all areas. Team lead will train and coach team members and work cooperatively with peers, managers and interdepartmental contacts. The Team Lead manages and develops employee development, discipline, incentives, and conducts training for the department. Furthermore with the Assistant Manager of Base Area Ops the Team Lead will work in concert to conduct hiring, oversee Time and Labor reports, scheduling, and timely documentation completion. Responsibilities include: * Greeting guests and initiate conversation, answer questions that guests may have pertaining to the Village, services of the mountain and local area. * Directing guests to the appropriate areas including, but not limited to, ticket windows, season pass office, ski and snowboard school, dining options, retail, rentals, restrooms, phones, lost & found, lockers, etc. * Providing awareness to guests about the responsibility code and mountain etiquette. * Resolving guest issues verbal in a sincere and timely manner following the company Make the Guest Right program. * Meeting guest, employee, safety, and financial objectives and department goals as set forth by immediate supervisor. * Flexible working hours. * Removing all potential frustrations and distractions to the overall enjoyment of the resort. This includes assuming personal responsibility for resort appearance, grey wagons, signage, services, etc. either by taking the initiative to solve the problem, or alert the appropriate responsible parties. * Managing hiring, training, and development of all guest service staff. * Maintaining a department schedule. * Ensuring all areas are staged per KPI's. * Enforcement of uniform and grooming standards. * Adjusting staffing needs based on current business levels and weather. * Maintaining all department assets. * Work with peers across Base Are Ops to coordinate staffing resources Requirements: * Valid state issued driver's license * 2+ years supervisory experience * 2+ years guest service experience * Flexible schedule- available holidays and weekends * Thorough knowledge of Northstar resort is a plus With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177538
Nov 02, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Team Lead oversees the Base Area Guest Service Team including our Village Ambassadors, Overnight Storage Operation, Wagon Service Team, and Auto Drop Attendants. They will coordinate labor and resources within these teams to provide for staffing needs in all areas. Team lead will train and coach team members and work cooperatively with peers, managers and interdepartmental contacts. The Team Lead manages and develops employee development, discipline, incentives, and conducts training for the department. Furthermore with the Assistant Manager of Base Area Ops the Team Lead will work in concert to conduct hiring, oversee Time and Labor reports, scheduling, and timely documentation completion. Responsibilities include: * Greeting guests and initiate conversation, answer questions that guests may have pertaining to the Village, services of the mountain and local area. * Directing guests to the appropriate areas including, but not limited to, ticket windows, season pass office, ski and snowboard school, dining options, retail, rentals, restrooms, phones, lost & found, lockers, etc. * Providing awareness to guests about the responsibility code and mountain etiquette. * Resolving guest issues verbal in a sincere and timely manner following the company Make the Guest Right program. * Meeting guest, employee, safety, and financial objectives and department goals as set forth by immediate supervisor. * Flexible working hours. * Removing all potential frustrations and distractions to the overall enjoyment of the resort. This includes assuming personal responsibility for resort appearance, grey wagons, signage, services, etc. either by taking the initiative to solve the problem, or alert the appropriate responsible parties. * Managing hiring, training, and development of all guest service staff. * Maintaining a department schedule. * Ensuring all areas are staged per KPI's. * Enforcement of uniform and grooming standards. * Adjusting staffing needs based on current business levels and weather. * Maintaining all department assets. * Work with peers across Base Are Ops to coordinate staffing resources Requirements: * Valid state issued driver's license * 2+ years supervisory experience * 2+ years guest service experience * Flexible schedule- available holidays and weekends * Thorough knowledge of Northstar resort is a plus With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177538
As Restaurant Supervisor, youll manage food and beverage operations to ensure quality service and standards while delivering a memorable guest experience. You'll ensure compliance with all health, safety, or other requirements. The Restaurant Supervisor must have a great work ethic, a proven track record, and an overall personal drive to help grow, promote, and raise the overall business of all outlets.Your day-to-dayPeople Plays a vital role in assisting restaurant staff to ensure all side work is done and guest satisfaction. This is a hands on, working, management position. Help develop your team and improve their performance through coaching and feedback, and help create performance and development goals for colleagues Train colleagues to make sure they deliver with compliance and to the standards we expect. Includes on the job training and all IHG standards of training. Recommend or initiate any HR elated actions where needed. Be the first step for any employee issues.Financial Help execute the hotels F annual budget and help set realist departmental goals Working with the sales and banquet team to identify additional sales opportunities to enhance revenue Drive promotions that deliver great dining experiences for guests at a good value Make sure credit and financial transactions are handled securely Insure at the end of an employees shift that restaurant banks and paper work are counted correctly and give out due backs to the employees. Daily logs, deposits, cash managementGuest Experience Make sure all food and beverage equipment is in operational condition and regularly cleaned Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest/client satisfaction Helping F pass health inspections Maintain our brand standardsResponsible Business Manage hotel food and beverage marketing program and participate in and maintain system-wide food and beverage marketing program and promotions Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste Other ad-hoc duties - unexpected moments when we must pull together to get a task doneAccountabilitiesSupervising restaurant staff, kitchen (when the kitchen managers are not in) and may include banquet facilities that cater to 500 people or less. May oversee one or more subordinate managers or supervisors.What we need from you Some college and/or advanced training in food and beverage management 1 years related experience, including supervisory experience, or an equivalent combination of education and experience. Great organizational and leadership skills Bachelors degree / higher education qualification in Hotel Management, culinary arts, or related field preferred Must speak local language Alcohol awareness certification and/or food service permit or valid health/food handler card is preferred Flexible Schedule (Mornings, nights, weekends, holidays) is required. Must be reliable. Knowledge of Microsoft Word, Excel, PowerPoint, Micros Preferred Ability to work under pressure and multi-taskHow do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague in all hotels.Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
Nov 14, 2019
Full time
As Restaurant Supervisor, youll manage food and beverage operations to ensure quality service and standards while delivering a memorable guest experience. You'll ensure compliance with all health, safety, or other requirements. The Restaurant Supervisor must have a great work ethic, a proven track record, and an overall personal drive to help grow, promote, and raise the overall business of all outlets.Your day-to-dayPeople Plays a vital role in assisting restaurant staff to ensure all side work is done and guest satisfaction. This is a hands on, working, management position. Help develop your team and improve their performance through coaching and feedback, and help create performance and development goals for colleagues Train colleagues to make sure they deliver with compliance and to the standards we expect. Includes on the job training and all IHG standards of training. Recommend or initiate any HR elated actions where needed. Be the first step for any employee issues.Financial Help execute the hotels F annual budget and help set realist departmental goals Working with the sales and banquet team to identify additional sales opportunities to enhance revenue Drive promotions that deliver great dining experiences for guests at a good value Make sure credit and financial transactions are handled securely Insure at the end of an employees shift that restaurant banks and paper work are counted correctly and give out due backs to the employees. Daily logs, deposits, cash managementGuest Experience Make sure all food and beverage equipment is in operational condition and regularly cleaned Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest/client satisfaction Helping F pass health inspections Maintain our brand standardsResponsible Business Manage hotel food and beverage marketing program and participate in and maintain system-wide food and beverage marketing program and promotions Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste Other ad-hoc duties - unexpected moments when we must pull together to get a task doneAccountabilitiesSupervising restaurant staff, kitchen (when the kitchen managers are not in) and may include banquet facilities that cater to 500 people or less. May oversee one or more subordinate managers or supervisors.What we need from you Some college and/or advanced training in food and beverage management 1 years related experience, including supervisory experience, or an equivalent combination of education and experience. Great organizational and leadership skills Bachelors degree / higher education qualification in Hotel Management, culinary arts, or related field preferred Must speak local language Alcohol awareness certification and/or food service permit or valid health/food handler card is preferred Flexible Schedule (Mornings, nights, weekends, holidays) is required. Must be reliable. Knowledge of Microsoft Word, Excel, PowerPoint, Micros Preferred Ability to work under pressure and multi-taskHow do I deliver this?We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague in all hotels.Each hotel delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
DoubleTree by Hilton Minneapolis Park Place
Minneapolis, MN, USA
The DoubleTree by Hilton Minneapolis Park Place Hotel is searching for a part time Restaurant Supervisor to join our team. ESSENTIAL DUTIES/RESPONSIBILITIES1.Monitor servers adherence to all service standards including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards. (30%)2.Supervise service of guests, being watchful of signals from guests in need of service. (20%)3.Assist manager to establish and monitor side work duty completion. (15%)4.Expedite in the kitchen during service, overseeing food quality. (15%)5.Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. (5%)6.Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. (5%)7.Communicate daily with restaurant manager with regard to special events, house counts, etc. (5%)8.Assist restaurant manager with attendance paperwork, inventory tracking (5%)
Nov 14, 2019
Full time
The DoubleTree by Hilton Minneapolis Park Place Hotel is searching for a part time Restaurant Supervisor to join our team. ESSENTIAL DUTIES/RESPONSIBILITIES1.Monitor servers adherence to all service standards including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards. (30%)2.Supervise service of guests, being watchful of signals from guests in need of service. (20%)3.Assist manager to establish and monitor side work duty completion. (15%)4.Expedite in the kitchen during service, overseeing food quality. (15%)5.Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage. (5%)6.Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. (5%)7.Communicate daily with restaurant manager with regard to special events, house counts, etc. (5%)8.Assist restaurant manager with attendance paperwork, inventory tracking (5%)
Our guest s first impressions are formed the moment that they enter our restaurant. Our goal at the Farm of Beverly Hills is to treat every guest in such a manner that we ensure their return. The best way we can achieve this goal is by treating each guest as if they were a guest in our home.We are seeking a Shift Supervisor for full time employment. Position includes 3 night shifts as supervior, both serving tables and doing Jr. Manager functions & 2 shifts as Jr. Mananager supervising floor. Must have at least 1 year supervising experience in full service dining environment & at least 2 years serving experience, be a team player and have a positive, proactive attitude.
Nov 14, 2019
Full time
Our guest s first impressions are formed the moment that they enter our restaurant. Our goal at the Farm of Beverly Hills is to treat every guest in such a manner that we ensure their return. The best way we can achieve this goal is by treating each guest as if they were a guest in our home.We are seeking a Shift Supervisor for full time employment. Position includes 3 night shifts as supervior, both serving tables and doing Jr. Manager functions & 2 shifts as Jr. Mananager supervising floor. Must have at least 1 year supervising experience in full service dining environment & at least 2 years serving experience, be a team player and have a positive, proactive attitude.
Hampton Inn Carlisle is Accepting Applications for Hourly Hotel Positions! Explore opportunities in the following areas: Housekeeping Front Office Full and Part-Time positions available include: Room Attendant House Attendant Housekeeping Supervisor Front Office Manager/Supervisor/ Guest Service Agent For more information and to apply, please visit: Category: Hospitality & Tourism , Keywords: Room Service Attendant
Nov 14, 2019
Full time
Hampton Inn Carlisle is Accepting Applications for Hourly Hotel Positions! Explore opportunities in the following areas: Housekeeping Front Office Full and Part-Time positions available include: Room Attendant House Attendant Housekeeping Supervisor Front Office Manager/Supervisor/ Guest Service Agent For more information and to apply, please visit: Category: Hospitality & Tourism , Keywords: Room Service Attendant
Camp Sealth (Camp Fire Central Puget Sound)
Vashon, WA 98070, USA
Skip to contentCamp Fire Central Puget Sound Food Service Manager & Head CookMin. Age: 21Compensation: $40,000 - 45,000 plus onsite housing availableApply By: November 18, 2019Camp Sealth is hiring a Food Service Manager/Head Cook, a full-time, year-round position that manages food service for summer camp, school groups and retreats.Read the full job description here: Food Service Manager & Head CookPosition SummaryOversee all aspects of camp food service for youth and adult groups during summer camp and school-year retreat seasons. Prepare menus, order food, prepare food, train and supervise kitchen staff, maintain inventory, assure health and safety standards, and provide excellent customer service to groups. During the summer season, this position oversees a team of kitchen staff to prepare and serve meals and pack-out food; during the spring/fall/winter seasons, acts as head cook for school and retreat groups.Organization OverviewCamp Sealth is a summer camp, outdoor education center, and retreat facility located on Vashon Island, Washington, which serves around 7,000 people year-round. Summer camp is comprised of eight weeks of overnight camp and six weeks of day camp, serving over 2,000 youth each summer. During the school year, Camp Sealth hosts outdoor education and retreats for school and non-profit groups between September and May; groups and schools may range in size from 10 to 300.Camp Sealth s parent organization, Camp Fire Central Puget Sound, also runs programs for teen leadership and service, traditional youth club programs, and community day camps throughout the Puget Sound area. Our core values include inclusivity of people of all backgrounds and abilities, clear and open communication, and putting children first in everything that we do.QualificationsAt least 2 years work experience in institutional kitchensSupervisory, team management, and conflict resolution skillsKnowledge of or ability to learn: placing food orders, maintaining inventory, budgetingExperience in a variety of food preparation including family-style and buffet serving, managing special diets and allergen-free food, and high-volume preparationAbility to work a flexible scheduleGood organization and planning skillsExcellent customer service and accommodating for campers, staff, and guestsResponsibility, flexibility, and accountabilityAbility to prioritize tasks, manage time effectively, and work independently in a fast-paced environmentAbility to accept supervision and guidanceCompetency with basic computer skills including Microsoft Word and ExcelServe Safe certification, or ability to obtain certificationWashington State Food Worker s CardValid driver s license and good driving recordTo ApplyThe application deadline for this position is Monday, November 18. To apply, submit a cover letter and resume to Deadline: November 18, 2019recblid d8g2qxw3hvgms0i70svt1oe4ni6yrb Associated topics: back end, backend, conference, gm, grocery store manager, kitchen manager, night shift manager, restaurant leader, service manager, shift leader
Nov 14, 2019
Full time
Skip to contentCamp Fire Central Puget Sound Food Service Manager & Head CookMin. Age: 21Compensation: $40,000 - 45,000 plus onsite housing availableApply By: November 18, 2019Camp Sealth is hiring a Food Service Manager/Head Cook, a full-time, year-round position that manages food service for summer camp, school groups and retreats.Read the full job description here: Food Service Manager & Head CookPosition SummaryOversee all aspects of camp food service for youth and adult groups during summer camp and school-year retreat seasons. Prepare menus, order food, prepare food, train and supervise kitchen staff, maintain inventory, assure health and safety standards, and provide excellent customer service to groups. During the summer season, this position oversees a team of kitchen staff to prepare and serve meals and pack-out food; during the spring/fall/winter seasons, acts as head cook for school and retreat groups.Organization OverviewCamp Sealth is a summer camp, outdoor education center, and retreat facility located on Vashon Island, Washington, which serves around 7,000 people year-round. Summer camp is comprised of eight weeks of overnight camp and six weeks of day camp, serving over 2,000 youth each summer. During the school year, Camp Sealth hosts outdoor education and retreats for school and non-profit groups between September and May; groups and schools may range in size from 10 to 300.Camp Sealth s parent organization, Camp Fire Central Puget Sound, also runs programs for teen leadership and service, traditional youth club programs, and community day camps throughout the Puget Sound area. Our core values include inclusivity of people of all backgrounds and abilities, clear and open communication, and putting children first in everything that we do.QualificationsAt least 2 years work experience in institutional kitchensSupervisory, team management, and conflict resolution skillsKnowledge of or ability to learn: placing food orders, maintaining inventory, budgetingExperience in a variety of food preparation including family-style and buffet serving, managing special diets and allergen-free food, and high-volume preparationAbility to work a flexible scheduleGood organization and planning skillsExcellent customer service and accommodating for campers, staff, and guestsResponsibility, flexibility, and accountabilityAbility to prioritize tasks, manage time effectively, and work independently in a fast-paced environmentAbility to accept supervision and guidanceCompetency with basic computer skills including Microsoft Word and ExcelServe Safe certification, or ability to obtain certificationWashington State Food Worker s CardValid driver s license and good driving recordTo ApplyThe application deadline for this position is Monday, November 18. To apply, submit a cover letter and resume to Deadline: November 18, 2019recblid d8g2qxw3hvgms0i70svt1oe4ni6yrb Associated topics: back end, backend, conference, gm, grocery store manager, kitchen manager, night shift manager, restaurant leader, service manager, shift leader