22 hospitality jobs found

Purpose for the Position: The Night Auditor / Front Office Agent will close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction. Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. The Night Auditor / Front Office Agent Essential Responsibilities: -Greet, register, and assign rooms to guests of the hotel. -Verify customers' credit, and establish how the customer will pay for the accommodation upon check-in. -Keep records of room availability and guests' accounts using computerized property management system. -Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day. -Review accounts and charges with guests during the checkout process. -Transmit and receive messages using telephones or telephone switchboards. -Contact overnight housekeeping or maintenance staff when guests report problems. -Make and confirm reservations. -Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. -Record guest comments or complaints, referring customers to managers as necessary. -Answer all incoming phones in three rings or less. -Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's Controller and Front Office Manager. -Compute bills, collect payments, and make change for guests. -Issue room keys and escort instructions to bellmen. -Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. -Contact housekeeping or maintenance staff when guests report problems. -Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

Purpose for the Position: The Night Auditor / Front Office Agent will close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction. Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. The Night Auditor / Front Office Agent Essential Responsibilities: -Greet, register, and assign rooms to guests of the hotel. -Verify customers' credit, and establish how the customer will pay for the accommodation upon check-in. -Keep records of room availability and guests' accounts using computerized property management system. -Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day. -Review accounts and charges with guests during the checkout process. -Transmit and receive messages using telephones or telephone switchboards. -Contact overnight housekeeping or maintenance staff when guests report problems. -Make and confirm reservations. -Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. -Record guest comments or complaints, referring customers to managers as necessary. -Answer all incoming phones in three rings or less. -Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's Controller and Front Office Manager. -Compute bills, collect payments, and make change for guests. -Issue room keys and escort instructions to bellmen. -Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. -Contact housekeeping or maintenance staff when guests report problems. -Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

HOURLY RATE OF PAY: $18.38/$19.38 The Sacramento Marriott located in Rancho Cordova is a unique Full Service hotel with 14,000 square feet of meeting space and full catering capabilities. On site is a Full service Starbucks offering discounts to our Team Members. We are a top ranked hotel on TripAdvisor Popularity in Rancho Cordova- Centrally located between Sacramento and Folsom with easy freeway & light rail access. Sacramento Marriott Rancho Cordova is seeking a Front Desk Agent/Night Auditor to join our great team and enjoy all the benefits of our exciting hotel environment. This position is responsible to provide our guests with excellent service at the front desk from making the reservation to departure. To respond to guests needs, requests and complaints. To sell guest rooms, food & beverage outlets and seasonal hotel promotions. This position will cover two to three Night Audit Shifts (overnight) and at least 2 Front Desk Agent shifts (mid/PM). Open availability is needed. BENEFITS: -Medical (Anthem/Kaiser) -Dental (Aetna) -Vision (VSP) and Life (The Hartford) -Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford) -401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) -Vacation and Sick Pay -Room Discounts with any Marriott Brand Hotel (31 different brand globally) -Additional Room Discounts for select hotels within portfolio EDUCATION/EXPERIENCE: -1-2 years Hotel Front Desk/Guest Service experience preferred; Night Audit experience a plus -1-2 years of Accounting experience preferred -1-2 years of customer service experience required -Relevant military experience in a comparable capacity -High School Diploma or GED equivalent -Must be 18 years of age or over -Ability to work in a fast paced environment -Good communication skills -Experience working in a team orientated environment Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Rebecca E. Garcia at to let us know the nature of your request.

Purpose for the Position: The Night Auditor / Front Office Agent will close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction. Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. The Night Auditor / Front Office Agent Essential Responsibilities: -Greet, register, and assign rooms to guests of the hotel. -Verify customers' credit, and establish how the customer will pay for the accommodation upon check-in. -Keep records of room availability and guests' accounts using computerized property management system. -Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day. -Review accounts and charges with guests during the checkout process. -Transmit and receive messages using telephones or telephone switchboards. -Contact overnight housekeeping or maintenance staff when guests report problems. -Make and confirm reservations. -Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. -Record guest comments or complaints, referring customers to managers as necessary. -Answer all incoming phones in three rings or less. -Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's Controller and Front Office Manager. -Compute bills, collect payments, and make change for guests. -Issue room keys and escort instructions to bellmen. -Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. -Contact housekeeping or maintenance staff when guests report problems. -Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Courtyard Bloomingdale 275 Knollwood Drive Bloomingdale, IL 60108 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Residence Inn Harrisburg 4480 Lewis Rd Harrisburg , PA 17111 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

The Guest Services Agent ( Night Auditor ) is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Night Auditor duties and responsibilities The Night Auditor works at the front desk of a hotel during the night 11pm -7am, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include: -Balancing the accounts from day shift -Managing front desk activity and handling guest check-ins and check-outs -Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference -Handling customer requests and complaints. -Managing and updating all official documentation pertaining to the role -Ensuring that all end-of-day activities have been successfully executed by employees in all departments. -Answering calls and queries related to potential booking. -Make Reservation, review previous shift work and monitor transportation to and from airport for guest. -Balances and audits for accuracy room revenue, all room and tax charges, cashier's reports and guest and house accounts, food and beverage revenue and telephone revenue; assists in the preparation of all reports relevant to daily revenues. - -Handle cash and credit card transactions. This Position is an important part of the operation, the Night auditor needs to be able to handle all activities during their shift and pass on information to 1st shift before leaving as well as collecting any important information from the previous shift as they takeover. Must be reliable and arrive 10 minutes before shift. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Blue Sky Hospitality Solutions/Jin Hospitality LLC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Residence Inn Gaithersburg 9721 Washingtonian Blvd Gaithersburg , MD 20878 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location La Quinta Coral Springs- University Drive South 3100 N. University Drive Coral Springs , FL 33065 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location SpringHill Suites Oklahoma City Quail Spring 3201 W. Memorial Rd. Oklahoma City , OK 73134 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location La Quinta Boston - Somerville 23 Cummings Street Somerville , MA 02145 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Fairfield Inn Vacaville 370 Orange Drive Vacaville , CA 95687 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. The ideal candidate must have previous experience with Hilton system (On-Q). Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location This 109-room boutique property boasts stunning ocean views and direct access to one of California's most beautiful beaches. For guests looking to host events with a Bohemian vibe, the Pacific Edge offers five individually branded bungalows all steps from the beach. The hotel is also home to one of the only open-air, beachside restaurants in Laguna Beach. Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location La Quinta New Orleans Airport 2610 Williams Blvd Kenner , LA 70062 Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Overview The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests

Purpose for the Position: The Night Auditor / Front Office Agent will close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel's rooms division in anyway required to ensure complete guest satisfaction. Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. The Night Auditor / Front Office Agent Essential Responsibilities: -Greet, register, and assign rooms to guests of the hotel. -Verify customers' credit, and establish how the customer will pay for the accommodation upon check-in. -Keep records of room availability and guests' accounts using computerized property management system. -Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day. -Review accounts and charges with guests during the checkout process. -Transmit and receive messages using telephones or telephone switchboards. -Contact overnight housekeeping or maintenance staff when guests report problems. -Make and confirm reservations. -Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. -Record guest comments or complaints, referring customers to managers as necessary. -Answer all incoming phones in three rings or less. -Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's Controller and Front Office Manager. -Compute bills, collect payments, and make change for guests. -Issue room keys and escort instructions to bellmen. -Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. -Contact housekeeping or maintenance staff when guests report problems. -Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna and Prague. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location The Balfour Hotel is located on Ocean Drive, home to many shopping, dining, and entertainment options. Guests will find concierge services and valet parking in this design hotel. The hotel is a 2 minutes' walk from the beach. A fitness center and lobby bar are offered to guests. The Miami Beach Architectural District is only 1 miles away. Overview The Night Auditor/ Supervisor is responsible for assisting the Front Office Manager and Assistant Font Office Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. He/she is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities Obtain all necessary information when taking room reservations and follow the rate-quoting scenario. - Monitor all VIP and special guest requests. - Review Front Office log and Trace File daily. - Fully comprehend and operate all relevant aspects of the Front Desk computer system. - Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. - Be aware of all rates, packages, and promotions currently underway as listed in the Red Book. - Be familiar with all in-house groups. - Be aware of all closed out and restricted dates. - Follow and enforce all Highgate Hotel hotel credit policies. - Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed. - Maintain proper operation of the P.B.X. console and ensure that all standards are met, if applicable. - Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel. - Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log). - Have knowledge of and assist in all emergency procedures as required. - Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner. - Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner. - Responsible for issued house bank. - Be able to perform all duties of Guest Services Agent. - Run room status reports in a timely manner and relay necessary information to affected departments and individuals. - Monitor key control to maintain hotel security. - Ensure the maximization of room revenue through Rooms Merchandising. - Answer all guest inquiries in a timely and professional nature. - Be involved in departmental meeting, planning and execution. - Help maintain productivity levels at or above budgeted standards. - Assist in training and cross training of new hires and current employees on a regular basis. - Must be able to work with and understand financial information and data, and basic arithmetic functions. - Must be willing to cross train in other accounting or hotel-related areas. - Must be able to prioritize job functions in order to meet deadlines. - Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). - Audit and reconcile financial and statistical reports. - Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. - Prepare and distribute month-end reports. - Audit and reconcile all Front Desk and Food & Beverage Cashier's work. - Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. - Prioritize job functions in order to meet deadlines. - Ensure accuracy of all numbers reported including statistics. - Input and update financial information into corporate communications network. - Perform daily, weekly, monthly and annual data processing system functions as required. - Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. - Ensure overall guest satisfaction. - Respond to governmental inquiries upon receipt. - Handle guest requests. - Perform other duties as requested by management

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. QUALIFICATIONS: At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure. RESPONSIBILITIES: Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.). Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Maintain Front Office computer system operation according to Aimbridge Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Aimbridge Hospitality standards. Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards. Be familiar with all Aimbridge Hospitality's policies and house rules. Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Aimbridge Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Foundâ€_ according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary). As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management. Welcome to Extended Stay America - Kansas City - Overland Park - Metcalf Ave. Kansas City is well-known for its jazz music, delicious barbecue, and beautiful fountains. Make the most of your visit by reserving a roomy suite at Extended Stay America equipped with a workspace and full kitchen. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Job ID: 90 Full-Time/Part-Time: Part-Time Street: 7201 W 106th St Post End Date: 9/29/2023