Thank you for your interest in a leadership position with Shake Shack! We are currently building our network of experienced leaders as we look to the future in hiring. We do not have an immediate opportunity, however we would love to stay connected for when that changes! Restaurant Manager Our Restaurant Managers are responsible for leading and driving the daily operations including managing the kitchen and dining room, overseeing the development of all team members, and completing administrative tasks. The ideal candidate will have at least two years of restaurant management experience in a high volume, fast paced environment, We provide an 8-week training program with up to 4 weeks of hands-on application and certification. Experience the Shacksperience, a clearly defined path to success. Shake Shack fosters a culture of learning and growth and rewards people who meet and exceed our standards of success. More reasons to join the #Shackfam: Career Growth Opportunities Competitive Salary + Quarterly Performance Bonuses Medical, Dental and Vision Insurance 401K Plan with Company Match Paid Time Off (3 weeks to start) Charitable Opportunities to Give Back Award-winning On-line Training CLICK HERE to view the complete job description
Jan 13, 2021
Full time
Thank you for your interest in a leadership position with Shake Shack! We are currently building our network of experienced leaders as we look to the future in hiring. We do not have an immediate opportunity, however we would love to stay connected for when that changes! Restaurant Manager Our Restaurant Managers are responsible for leading and driving the daily operations including managing the kitchen and dining room, overseeing the development of all team members, and completing administrative tasks. The ideal candidate will have at least two years of restaurant management experience in a high volume, fast paced environment, We provide an 8-week training program with up to 4 weeks of hands-on application and certification. Experience the Shacksperience, a clearly defined path to success. Shake Shack fosters a culture of learning and growth and rewards people who meet and exceed our standards of success. More reasons to join the #Shackfam: Career Growth Opportunities Competitive Salary + Quarterly Performance Bonuses Medical, Dental and Vision Insurance 401K Plan with Company Match Paid Time Off (3 weeks to start) Charitable Opportunities to Give Back Award-winning On-line Training CLICK HERE to view the complete job description
General Manager compensation: $55,000 - $65,000 Restaurant General Manager -- Fredericksburg, Virginia We are a national franchisee operating upscale high volume restaurants in the Mid Atlantic. Due to interaal movement and promotions we are targeting on an "In the door General Manager". We offer first class training, premium compensation and the opportunity for realistic career advancment. To be considered for the General Manager posiiton we require 2+ years GM level expereince in the casual dining segment. General Managers with a minimum of 15% - 20% bar mix in their current brand will be considered a solid fit for this concept. Professioanl restaurant leaders with a passion for hospitality, team building and proftabiliuty flow through are invited to send their resumes to Qualified canddiates will receive local interviews.
Jan 15, 2021
Full time
General Manager compensation: $55,000 - $65,000 Restaurant General Manager -- Fredericksburg, Virginia We are a national franchisee operating upscale high volume restaurants in the Mid Atlantic. Due to interaal movement and promotions we are targeting on an "In the door General Manager". We offer first class training, premium compensation and the opportunity for realistic career advancment. To be considered for the General Manager posiiton we require 2+ years GM level expereince in the casual dining segment. General Managers with a minimum of 15% - 20% bar mix in their current brand will be considered a solid fit for this concept. Professioanl restaurant leaders with a passion for hospitality, team building and proftabiliuty flow through are invited to send their resumes to Qualified canddiates will receive local interviews.
General Managers and Chefs DC and Northern Virginia locations. This is an exciting, growth focused restaurant concept featuring chef inspired menu with open kitchen and vibrant West Coast atmosphere. Currently hiring for immediate openings managers and chefs at all levels up to and including General Managers as well as Executive Chefs. We will also consider and interview qualified Assistant Managers and sous chefs/Kitchen Managers. If you have culinary or operations manager experience in full service or premium fast casual segment with $3M - $5M+ annual sales then please send your resume for consideration. These positions come with generous and above market compensation with full benefits and exceptional vacation/personal time allowance. Candidates with a passion for providing the ultimate guest experience will be a great fit for this venue. Rapid career growth opportunities will be available. To learn more of these openings please send your resume by return e mail to Tom Bull with Gecko Hospitality.
Jan 15, 2021
Full time
General Managers and Chefs DC and Northern Virginia locations. This is an exciting, growth focused restaurant concept featuring chef inspired menu with open kitchen and vibrant West Coast atmosphere. Currently hiring for immediate openings managers and chefs at all levels up to and including General Managers as well as Executive Chefs. We will also consider and interview qualified Assistant Managers and sous chefs/Kitchen Managers. If you have culinary or operations manager experience in full service or premium fast casual segment with $3M - $5M+ annual sales then please send your resume for consideration. These positions come with generous and above market compensation with full benefits and exceptional vacation/personal time allowance. Candidates with a passion for providing the ultimate guest experience will be a great fit for this venue. Rapid career growth opportunities will be available. To learn more of these openings please send your resume by return e mail to Tom Bull with Gecko Hospitality.
General Manager I have an opening for an experienced restaurant General Manager for an iconic, chef driven restaurant in the DC area. This is a vibrant brand with an eclectic, chef inspired menu, dinner only, full bar. This is a busy operation, profitable and requires a great People person to continue to drive the local business. The restaurant has excellent reviews and provides a fantastic platform for the new General Manager to take the operation to the next level. The position offers a generous base salary. The General Manager will have full responsibility for the financial performance of the restaurant and work alongside the established chef. The General Manager will be able to work autonomously however interact with the ownership group as needed. If you have strong financial management coupled with excellent restaurant operations knowledge and are looking for an exciting venue to run then please send your resume. To learn more about this opportunity in Washington, DC please send resumes to Tom Bull with Gecko Hospitality.
Jan 15, 2021
Full time
General Manager I have an opening for an experienced restaurant General Manager for an iconic, chef driven restaurant in the DC area. This is a vibrant brand with an eclectic, chef inspired menu, dinner only, full bar. This is a busy operation, profitable and requires a great People person to continue to drive the local business. The restaurant has excellent reviews and provides a fantastic platform for the new General Manager to take the operation to the next level. The position offers a generous base salary. The General Manager will have full responsibility for the financial performance of the restaurant and work alongside the established chef. The General Manager will be able to work autonomously however interact with the ownership group as needed. If you have strong financial management coupled with excellent restaurant operations knowledge and are looking for an exciting venue to run then please send your resume. To learn more about this opportunity in Washington, DC please send resumes to Tom Bull with Gecko Hospitality.
General Manager Entry level We have an opportunity in the rapidly growing counter/fast casual restaurant segment. The opening is for an entry level General Manager. Ideally suited to a junior manager with 1-3 years management experience in the restaurant hospitality segment. This is a fun brand, rapid growth with established brand presence in other markets. The DC market is poised for growth, 2 locations opening early 2017. Assistant Restaurant Managers ready for the next level of responsibility will be considered for this role. We require genuine passion for the hospitality business, a service culture and desire to succeed. 5 day workweek, rapid promotion opportunities and a great work environment. Full training provided Managers are invited to reply by submitting their resumes by return e mail. Presented by Tom Bull with Gecko Hospitality.
Jan 15, 2021
Full time
General Manager Entry level We have an opportunity in the rapidly growing counter/fast casual restaurant segment. The opening is for an entry level General Manager. Ideally suited to a junior manager with 1-3 years management experience in the restaurant hospitality segment. This is a fun brand, rapid growth with established brand presence in other markets. The DC market is poised for growth, 2 locations opening early 2017. Assistant Restaurant Managers ready for the next level of responsibility will be considered for this role. We require genuine passion for the hospitality business, a service culture and desire to succeed. 5 day workweek, rapid promotion opportunities and a great work environment. Full training provided Managers are invited to reply by submitting their resumes by return e mail. Presented by Tom Bull with Gecko Hospitality.
Assistant General Manager Exciting, privately owned concept in the fast casual/deli segment has an opening for an Assistant General Manager for the DC location. This is a new concept with very strong following and currently building on its catering sales opportunity. The AGM will support the GM in the daily business operation. Very strong guest service skills and passion for hospitality are crucial for this role. Five-day work week, salary and benefits. If you have 2+ years management experience in the restaurant industry, supervising a small team of employees, scheduling, inventory and sanitation oversight then this could be a great career option. Please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality
Jan 15, 2021
Full time
Assistant General Manager Exciting, privately owned concept in the fast casual/deli segment has an opening for an Assistant General Manager for the DC location. This is a new concept with very strong following and currently building on its catering sales opportunity. The AGM will support the GM in the daily business operation. Very strong guest service skills and passion for hospitality are crucial for this role. Five-day work week, salary and benefits. If you have 2+ years management experience in the restaurant industry, supervising a small team of employees, scheduling, inventory and sanitation oversight then this could be a great career option. Please send your resume by return e mail. Presented by Tom Bull with Gecko Hospitality
Restaurant General Manager Description RESTAURANT GENERAL MANAGER NEEDED - EXCITING NEW OPPORTUNITY WITH GROWING CONCEPT! We want our guests to have a unique experience -something different than the typical upscale casual dining night out. Since the glowing success of our first location, we have been actively expanding across the country. With this success comes room for ambitious Restaurant General Managers who are looking for more out of their careers and can be proud of and excited about the company they work for. We are seeking a Restaurant General Manager and AGM for the DC market. Candidates should have HIGH VOLUME experience over 4M/year, an abundance of energy, strong analytical skills, and the ability to tackle all challenges head-on. REQUIREMENTS • 2+ years of current casual dining Restaurant General Manager experience • High volume background; must have sales experience in restaurants doing over $4 million in sales per year • Strong leadership, communication, and organizational skills • Hands-on with hiring, training, and developing hourly employees • Great with financial side, strong analytical skills • Excellent work ethic and drive to succeed If you would like to be considered for this Restaurant General Manager position immediately, email a copy of your resume to Use the Power of Gecko Hospitality more choices
Jan 15, 2021
Full time
Restaurant General Manager Description RESTAURANT GENERAL MANAGER NEEDED - EXCITING NEW OPPORTUNITY WITH GROWING CONCEPT! We want our guests to have a unique experience -something different than the typical upscale casual dining night out. Since the glowing success of our first location, we have been actively expanding across the country. With this success comes room for ambitious Restaurant General Managers who are looking for more out of their careers and can be proud of and excited about the company they work for. We are seeking a Restaurant General Manager and AGM for the DC market. Candidates should have HIGH VOLUME experience over 4M/year, an abundance of energy, strong analytical skills, and the ability to tackle all challenges head-on. REQUIREMENTS • 2+ years of current casual dining Restaurant General Manager experience • High volume background; must have sales experience in restaurants doing over $4 million in sales per year • Strong leadership, communication, and organizational skills • Hands-on with hiring, training, and developing hourly employees • Great with financial side, strong analytical skills • Excellent work ethic and drive to succeed If you would like to be considered for this Restaurant General Manager position immediately, email a copy of your resume to Use the Power of Gecko Hospitality more choices
General Manager Fast Casual Sandwich and Catering $50,000 Base salary/benefits We are an industry leading company searching for an ambitious, enthusiastic, motivated and inspiring General Restaurant Manager. If you are interested, please apply today for our locations Harrisonburg, Virginia. We employ hospitality professionals who are competitive, expect to win and can build sales. We are a great company for talented General Manager professionals to make their mark! If this sounds interesting to you please do not hesitate to contact us immediately for this position in Harrisonburg, Virginia. Title of Position: General Manager Job Description: The General Manager will oversee the day-to-day operations of the restaurant including sales, fiscal operations, accounting, recruitment, and maintenance of the building and equipment. The General Restaurant Manager will be responsible for managing the revenue with the goal being to exceed budget and preserve cost-effectiveness and profitability in agreement with company policies. The General Manager will be required to prepare monthly reports for the corporate office and should have the ability to follow corporate office financial procedures, including but not restricted to; handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions. A large part of being a good leader and better General Manager is the ability to build an outstanding team around you, hiring, mentoring and guiding the team to achieve success both personally and professionally. Benefits: Competitive Compensation Insurance Benefits 401(K) Paid Time Off Thorough and Ongoing Training Qualifications: The General Manager must be extremely guest orientated with the highest degree on honesty and integrity Open availability is a requirement for the General Manager The ability to drive positive sales is a must for the General Manager The General Manager must be passionate about and thrive on the development and mentoring of others This position requires a minimum of 3 years' experience as a General Manager Apply now-General Manager in Harrisonburg, Virginia If you would like to be considered for this position, email your resume to
Jan 15, 2021
Full time
General Manager Fast Casual Sandwich and Catering $50,000 Base salary/benefits We are an industry leading company searching for an ambitious, enthusiastic, motivated and inspiring General Restaurant Manager. If you are interested, please apply today for our locations Harrisonburg, Virginia. We employ hospitality professionals who are competitive, expect to win and can build sales. We are a great company for talented General Manager professionals to make their mark! If this sounds interesting to you please do not hesitate to contact us immediately for this position in Harrisonburg, Virginia. Title of Position: General Manager Job Description: The General Manager will oversee the day-to-day operations of the restaurant including sales, fiscal operations, accounting, recruitment, and maintenance of the building and equipment. The General Restaurant Manager will be responsible for managing the revenue with the goal being to exceed budget and preserve cost-effectiveness and profitability in agreement with company policies. The General Manager will be required to prepare monthly reports for the corporate office and should have the ability to follow corporate office financial procedures, including but not restricted to; handling cash, credit cards, accounts payable, accounts receivable, payroll and all other financial transactions. A large part of being a good leader and better General Manager is the ability to build an outstanding team around you, hiring, mentoring and guiding the team to achieve success both personally and professionally. Benefits: Competitive Compensation Insurance Benefits 401(K) Paid Time Off Thorough and Ongoing Training Qualifications: The General Manager must be extremely guest orientated with the highest degree on honesty and integrity Open availability is a requirement for the General Manager The ability to drive positive sales is a must for the General Manager The General Manager must be passionate about and thrive on the development and mentoring of others This position requires a minimum of 3 years' experience as a General Manager Apply now-General Manager in Harrisonburg, Virginia If you would like to be considered for this position, email your resume to
Assistant General Manager International Casual Dining Our Company is seeking a dynamic and experienced Assistant General Manager who is seeking a fun and friendly atmosphere. Apply today for our location in Washington, DC. Founded on bringing international cuisine to the American market, our restaurant strives to bring the old classics' to new light. Whether you're looking for a pint or poutine, we have it all. Using fresh, local ingredients and hiring the best and brightest, we are the top stop for any occasion. Don't miss out on this fantastic opportunity as an Assistant General Manager for our location in Washington, DC. Title of Position Assistant General Manager Job Description: The Assistant General Manager should fully grasp all policies, procedures, standards, specifications, guidelines, and training programs. Additionally, ensuring all guests feel the true meaning of hospitality and are given responsive, gracious and considerate service at all times. It falls on the Assistant General Manager to ensure all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards. A Professional Assistant General Manager will also be able to make employment and termination decisions, continually endeavoring to develop staff in all areas of professional development. We are looking for a trustworthy candidate able to control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant & cinema policies and procedures. Benefits: •Industry Leading Compensation •Quality of Life Scheduling •Fully Paid Benefits •Career Growth Opportunities •Fully Paid Parking Qualifications: •The Assistant General Manager must be Food Safe Certified •This position requires a minimum of 2 years' experience as an Assistant General Manager in a high volume environment •The Assistant General Manager should make themselves available to the restaurant at all times •Outstanding leadership and communication skills is a must for the Assistant General Manager Apply Now-Assistant General Manager in Washington, DC If you would like to be considered for this position, email your resume to .
Jan 15, 2021
Full time
Assistant General Manager International Casual Dining Our Company is seeking a dynamic and experienced Assistant General Manager who is seeking a fun and friendly atmosphere. Apply today for our location in Washington, DC. Founded on bringing international cuisine to the American market, our restaurant strives to bring the old classics' to new light. Whether you're looking for a pint or poutine, we have it all. Using fresh, local ingredients and hiring the best and brightest, we are the top stop for any occasion. Don't miss out on this fantastic opportunity as an Assistant General Manager for our location in Washington, DC. Title of Position Assistant General Manager Job Description: The Assistant General Manager should fully grasp all policies, procedures, standards, specifications, guidelines, and training programs. Additionally, ensuring all guests feel the true meaning of hospitality and are given responsive, gracious and considerate service at all times. It falls on the Assistant General Manager to ensure all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards. A Professional Assistant General Manager will also be able to make employment and termination decisions, continually endeavoring to develop staff in all areas of professional development. We are looking for a trustworthy candidate able to control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant & cinema policies and procedures. Benefits: •Industry Leading Compensation •Quality of Life Scheduling •Fully Paid Benefits •Career Growth Opportunities •Fully Paid Parking Qualifications: •The Assistant General Manager must be Food Safe Certified •This position requires a minimum of 2 years' experience as an Assistant General Manager in a high volume environment •The Assistant General Manager should make themselves available to the restaurant at all times •Outstanding leadership and communication skills is a must for the Assistant General Manager Apply Now-Assistant General Manager in Washington, DC If you would like to be considered for this position, email your resume to .
PROUD TO SERVE AND SUPPORT OUR COMMUNITY SINCE 1993. We still believe our best ingredients are our people. Like on our pizza, they combine in unique ways to deliver a world-class product. We believe that having a Papa Johns family that fully reflects and embraces us locally is the right way to do business and allows us to better serve ALL customers. We are committed to maintaining a diverse and inclusive culture where team members from all backgrounds and experiences are the best they can be. We encourage our team member to think outside the box, to take sensible risks that will make the business better. Here, its not uncommon for a team member to transition into management. The career opportunities are tremendous. If you have a passion for quality, a mind for business and willingness to work together, youll be well on your way to a successful career with us. And as you grow, well be there to encourage you, recognize you and provide the resources you need to accomplish your professional aspirationsPapa John's is looking for a General Manager!The Restaurant General Manager manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.Perks? Glad you asked!Affordable health insurance optionsFlexible hoursPizza discounts (of course)Opportunities for career growthWhat You'll Do:Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order.Professionally and promptly respond to all customers concerns or issues.Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty.Communicate, train and promote quality standards to team members.Actively recruit team members, maintain adequate staffing levels, train team members to exceed customer expectations. Establish and communicate performance expectations and conduct timely and effective performance reviews.Document performance issues and take appropriate disciplinary action.Manage sales goals against budget and prior year by providing prompt and friendly customer service.Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budgetExecute administrative and cash management duties.Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget.Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales goals.Ensure the restaurant is clean, fully equipped and all equipment operates properly.Oversee preventative maintenance and repairs when necessary.demands and minimize loss.PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, push or pull, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.Minimum of 18 years of age * A high school diploma or equivalent * Must have 2 years of successful restaurant management or supervision experience * Ability to work flexible shifts including nights and weekends * Must have access to a reliable vehicle * Current Drivers License with valid insurance * Able to pass a Criminal Background Check
Jan 13, 2021
Full time
PROUD TO SERVE AND SUPPORT OUR COMMUNITY SINCE 1993. We still believe our best ingredients are our people. Like on our pizza, they combine in unique ways to deliver a world-class product. We believe that having a Papa Johns family that fully reflects and embraces us locally is the right way to do business and allows us to better serve ALL customers. We are committed to maintaining a diverse and inclusive culture where team members from all backgrounds and experiences are the best they can be. We encourage our team member to think outside the box, to take sensible risks that will make the business better. Here, its not uncommon for a team member to transition into management. The career opportunities are tremendous. If you have a passion for quality, a mind for business and willingness to work together, youll be well on your way to a successful career with us. And as you grow, well be there to encourage you, recognize you and provide the resources you need to accomplish your professional aspirationsPapa John's is looking for a General Manager!The Restaurant General Manager manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.Perks? Glad you asked!Affordable health insurance optionsFlexible hoursPizza discounts (of course)Opportunities for career growthWhat You'll Do:Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order.Professionally and promptly respond to all customers concerns or issues.Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty.Communicate, train and promote quality standards to team members.Actively recruit team members, maintain adequate staffing levels, train team members to exceed customer expectations. Establish and communicate performance expectations and conduct timely and effective performance reviews.Document performance issues and take appropriate disciplinary action.Manage sales goals against budget and prior year by providing prompt and friendly customer service.Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budgetExecute administrative and cash management duties.Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget.Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales goals.Ensure the restaurant is clean, fully equipped and all equipment operates properly.Oversee preventative maintenance and repairs when necessary.demands and minimize loss.PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, push or pull, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.Minimum of 18 years of age * A high school diploma or equivalent * Must have 2 years of successful restaurant management or supervision experience * Ability to work flexible shifts including nights and weekends * Must have access to a reliable vehicle * Current Drivers License with valid insurance * Able to pass a Criminal Background Check
Our nostalgic, scratch kitchen and well-recognized casual dining, full-service brand is looking for great General Managers. If you have a sharp focus on hospitality, food, people, and a desire to advance with a dynamic, growing, national restaurant chain, we want to meet you. General Manager Responsibilities: Drive sales initiatives through excellent guest service Promote a healthy people culture Manage day-to-day operations, P and cost areas, and inventories Develop and promote team members General Manager Requirements: 2-4 years' General Manager experience in high-volume casual dining concept Initiative -- takes risks and brings ideas to the table Efficient and solution-oriented thinker Collaborative team player General Manager Benefits: Outstanding salary and benefits package including health/dental/life insurance, long-term/short-term disability insurance, 401(k), paid vacation, and bonus plan incentivesPositive work environment and quality of life Growth opportunities Great recognition and development programs
Jan 13, 2021
Full time
Our nostalgic, scratch kitchen and well-recognized casual dining, full-service brand is looking for great General Managers. If you have a sharp focus on hospitality, food, people, and a desire to advance with a dynamic, growing, national restaurant chain, we want to meet you. General Manager Responsibilities: Drive sales initiatives through excellent guest service Promote a healthy people culture Manage day-to-day operations, P and cost areas, and inventories Develop and promote team members General Manager Requirements: 2-4 years' General Manager experience in high-volume casual dining concept Initiative -- takes risks and brings ideas to the table Efficient and solution-oriented thinker Collaborative team player General Manager Benefits: Outstanding salary and benefits package including health/dental/life insurance, long-term/short-term disability insurance, 401(k), paid vacation, and bonus plan incentivesPositive work environment and quality of life Growth opportunities Great recognition and development programs
LOCATION: Washington, DC - sports venue Mission Responsible for maintaining and displaying Levy standard steps of service and showcase quality in regards to concessions. Executing "The Levy Difference," while providing friendly and efficient service to guests and teammates. Major Areas of Responsibility Operations Understands all menus, product offerings, packaging and pricing Ensures all concession areas have proper displays and merchandise Executes all security, safety and sanitation standards Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event Follows and executes preventative maintenance schedule as set forth by Director of Concessions Has strong attention to detail Holds team accountable to steps of service to deliver great guest service Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time Ensures team members have the tools necessary to complete their jobs Ensures show quality standards are maintained at all times Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members Regularly obtains feedback from clients and guests to improve operations Supports and communicates Company initiatives Respond and assist in any departmental guest service issues Acts as a liaison with team, including partner's operational team, Levy team and other areas as needed to ensure efficient operational performance Executes all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards Controls Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more) Ensures that all security, safety and sanitation standards are achieved Achieves daily sales and assigned cost goals Achieves assigned budget goals Employs good safety and sanitation practices Follows and enforces responsible alcohol service policies Reviews opening and closing inventories for accuracy Executes required daily reporting in a timely manner Ensures required department reports are completed and information is compiled at month end closing Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook Ensures proper cash handling procedures are in place Ensures complete maintenance and on-site training of the current POS system is being performed Provides historical event information for future financial projections Provides labor forecasting for each concession event within desired target Provides labor and product waste analysis for each concession event Ensures all overages and shortages are investigated, documented and logged, reviewing all instances with the Director of Concessions Team Uses all performance management tools to provide guidance and feedback to team Promotes a cooperative work climate, maximizing productivity and morale Conducts regular scheduled meetings to ensure lines of communication are open between management and team members Interviews, hires, trains and develops team members according to Levy guidelines Secures and trains all non-profit organizations according to Levy guidelines Displays a positive attitude towards team members Mentors department managers to develop their skills and leadership abilities Job Requirements Able to communicate effectively with management team, guests and team members by speaking and comprehending English English reading, writing, math and computer skills required Ability to taste and evaluate food and beverage products Stamina to work 60 hours or more per week Must be able to work extended shifts of 10 hours or more as business dictates Must be flexible with schedule and able to work different shifts Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift Ability to use hands in using office equipment, including the computer system Ability to talk and hear to conduct phone correspondence Close vision and focus capabilities to view computer screen and company documents Levy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Jan 13, 2021
Full time
LOCATION: Washington, DC - sports venue Mission Responsible for maintaining and displaying Levy standard steps of service and showcase quality in regards to concessions. Executing "The Levy Difference," while providing friendly and efficient service to guests and teammates. Major Areas of Responsibility Operations Understands all menus, product offerings, packaging and pricing Ensures all concession areas have proper displays and merchandise Executes all security, safety and sanitation standards Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event Follows and executes preventative maintenance schedule as set forth by Director of Concessions Has strong attention to detail Holds team accountable to steps of service to deliver great guest service Ensure that team members consistently deliver Heartfelt Hospitality to every guest, every time Ensures team members have the tools necessary to complete their jobs Ensures show quality standards are maintained at all times Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members Regularly obtains feedback from clients and guests to improve operations Supports and communicates Company initiatives Respond and assist in any departmental guest service issues Acts as a liaison with team, including partner's operational team, Levy team and other areas as needed to ensure efficient operational performance Executes all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards Controls Thoroughly and accurately uses applicable Levy systems (Purchasing Systems, Point-of-sale, WFM and more) Ensures that all security, safety and sanitation standards are achieved Achieves daily sales and assigned cost goals Achieves assigned budget goals Employs good safety and sanitation practices Follows and enforces responsible alcohol service policies Reviews opening and closing inventories for accuracy Executes required daily reporting in a timely manner Ensures required department reports are completed and information is compiled at month end closing Ensures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbook Ensures proper cash handling procedures are in place Ensures complete maintenance and on-site training of the current POS system is being performed Provides historical event information for future financial projections Provides labor forecasting for each concession event within desired target Provides labor and product waste analysis for each concession event Ensures all overages and shortages are investigated, documented and logged, reviewing all instances with the Director of Concessions Team Uses all performance management tools to provide guidance and feedback to team Promotes a cooperative work climate, maximizing productivity and morale Conducts regular scheduled meetings to ensure lines of communication are open between management and team members Interviews, hires, trains and develops team members according to Levy guidelines Secures and trains all non-profit organizations according to Levy guidelines Displays a positive attitude towards team members Mentors department managers to develop their skills and leadership abilities Job Requirements Able to communicate effectively with management team, guests and team members by speaking and comprehending English English reading, writing, math and computer skills required Ability to taste and evaluate food and beverage products Stamina to work 60 hours or more per week Must be able to work extended shifts of 10 hours or more as business dictates Must be flexible with schedule and able to work different shifts Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strains Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift Ability to use hands in using office equipment, including the computer system Ability to talk and hear to conduct phone correspondence Close vision and focus capabilities to view computer screen and company documents Levy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: advertise, advertisement, broadcast, capex, celebrity, leverage, publicist, social media marketing, strategic, strategy
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: advertise, advertisement, broadcast, capex, celebrity, leverage, publicist, social media marketing, strategic, strategy
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: ad, broadcast, celebrity, communications, invest, investment, leveraging, market, marketing, strategy
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: ad, broadcast, celebrity, communications, invest, investment, leveraging, market, marketing, strategy
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: brand, broadcast, digital, invest, market, media, roi, social media, strategic, tv
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: brand, broadcast, digital, invest, market, media, roi, social media, strategic, tv
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: advertisement, brand marketing, broadcast, capex, invest, leveraging, news, publicist, social media marketing, tv
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: advertisement, brand marketing, broadcast, capex, invest, leveraging, news, publicist, social media marketing, tv
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: ad, advertisement, broadcast, capex, freelance, leveraging, market, media, news, promo
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: ad, advertisement, broadcast, capex, freelance, leveraging, market, media, news, promo
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: advertise, brand, broadcast, digital, freelance, market, media, needs, news, promo
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: advertise, brand, broadcast, digital, freelance, market, media, needs, news, promo
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: broadcast, capex, communications, freelance, market, marketing, needs, news, promo, research
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: broadcast, capex, communications, freelance, market, marketing, needs, news, promo, research
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: broadcast, celebrity, invest, leveraging, market, marketing, publicist, research, social media marketing, strategy
Jan 15, 2021
Full time
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging even as they re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE: As a Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives. Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals) Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals. Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals Managing service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on hand Communicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape THE ESSENTIALS FOR SUCCESS: Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state 2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirements Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directives Strong collaboration and interpersonal skills Strong organizational skills to manage multiple tasks with moving parts Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable Ability to manage multiple projects at once while maintaining superior results A Bachelor s degree is preferred, but not required States with Cosmetology License Required Alaska Connecticut- Quinnipiack Valley only Delaware Hawaii Iowa Indiana Kentucky Louisiana Massachusetts Minnesota Mississippi Nevada New Hampshire New Jersey North Dakota New Mexico Pennsylvania Rhode Island South Carolina Tennessee Vermont Wisconsin States with NO Cosmetology License Required Alabama Arizona Arkansas California Colorado Connecticut (except Quinnipiack Valley) Florida Georgia Idaho Illinois Kansas Maine Maryland Michigan Missouri Montana Nebraska New York North Carolina Ohio Oklahoma Oregon South Dakota Texas Utah Virginia Washington West Virginia Wyoming Essential Functions: Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidays Ability to travel overnight to attend offsite meetings On a regular basis, requires continuous mobility throughout the store On a regular basis, requires the ability to stoop, kneel, and crouch On a regular basis, requires the ability to lift and/or move 50 lbs. On an occasional basis, requires the ability to climb a ladder and maintain balance ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. Associated topics: broadcast, celebrity, invest, leveraging, market, marketing, publicist, research, social media marketing, strategy