7 jobs found

Taco Cabana specializes in Mexican-inspired food made fresh by hand from unique authentic recipes and ingredients that reflect our rich Mexican heritage. We are extremely proud of our industry leadership position in quality and taste. The TC menu includes a delicious variety of loaded tacos, flame-grilled fajitas, quesadillas, flautas, enchiladas, burritos, bowls, freshly-made flour tortillas and a selection of made-from-scratch salsas and sauces.Our wide variety of breakfast tacos including bacon, steak, chorizo, barbacoa and carne guisada (selection may vary by market) as well our Dozen Taco Boxes - available all-day long are leaders in the fast-casual restaurant category. All restaurants feature open-display cooking, convenient drive-thrus, open-air patio dining and a selection of draft, bottled beers and refreshing tequila margaritas and sangrias. MY TC! - our loyalty program - provides exclusive offers and member benefits throughout the year. We invite you to become a member at tacocabana.com/MYTC.We continue to redefine the Mexican fast-casual dining experience through ongoing culinary, service and operations enhancements. Each and every day, were committed to providing our guests the true flavors of Mexico.You will need an email account click here to create one if you do not currently have one: Create Email AccountWhen you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able toview your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.A Summary of the Catering Sales Manager role:A Taco Cabana Catering Sales Manager (CSM) will execute sales and business development strategies as directed by the Director, Off-Premise Consumption . They will plan, develop, and grow sales by developing relationships and increasing catering sales in all restaurants in assigned territory to meet budgeted sales plan. The CSM will be responsible for business-to-business sales as well as pharmaceutical/healthcare, Tour & Travel, SMERF (Social, Military, Education, Religion and Fraternal) markets. A successful Catering Sales Manager will build sales and cultivate relationships that produce profitable sales, with positive energy, respect and accountability.RESPONSIBILITIES: Execute catering sales strategy and objectives for assigned sales territory by cold calling, utilizing business lists, canvassing and conducting sales presentations to generate new business opportunities.Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.Take a disciplined approach in pipeline growth to create a diversified sales portfolio by exploring all major events and activities, strategic partnerships, and a focus on improving order frequency in thriving industries.Expertly manage the sales cycle from lead generation and cultivating relationships to quote/order management, and follow-up to build loyalty and ensure Taco Cabana is meeting and exceeding expectations.Identify new clients through existing customer base and referrals, and increase sales by penetrating existing accounts.Identify industry-specific targets to be our best catering customers across markets; working with Vice President, Off-Premise Consumption to build a list of targeted accounts.Plan menus, orders, and deliveries with customers and utilize the opportunity for suggestive selling and to increase loyalty enrollment.Increase sales in market through seasonal opportunities (i.e. Black Friday, holiday catering, graduations, schools, healthcare industry events).Execute an effective catering engagement strategy for customer retention though eBlasts, follow-up calls and surprise and delight visits.Utilize reports to track customers, sales, frequency of orders, etc. and analyze sales trends to maximize sales results.Expert in understanding customer needs and matching our services.Create and maintain customer database.Resolve customer complaints in a timely manner by investigating complaints, developing solutions and escalating issues that need further resolution to create a positive experience and improve guest retention.Facilitate calls with operations partners to align on local strategy and create mutual accountability for catering sales as directed by the Vice President, Off-Premise Consumption .Coach and support restaurant teams in following and executing catering standards.Partner with operations to support large event planning and execution as needed.Participate in sales blitz activities with operations partners to generate new catering leads.Adhere to all company marketing and discount programs.Promote and execute all company marketing campaigns for the catering channel.Maintain regular communication with direct supervisor to review progress by tracking activities, attending scheduled conference calls and scheduling events in calendar.When requested, monitor competitive menu offerings, pricing and delivery activity in assigned territory and communicate to Sr. Director, Off-Premise Dining.KNOWLEDGE, SKILLS & ABILITIES:To perform the role of a Catering Sales Manager, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.Behavior and values must reflect Taco Cabana and Our Core Values.Ability to interpret the business goals of the company and apply sales techniques to expedite the achievement of those goals.Need to be passionate about business-to-business sales and cultivating relationships.Solid business judgment and strong verbal and written communication skills.Demonstrated capability to maintain effective relationships with internal and external customers.Detail oriented, logical, and methodological in approach to problem solving.Analytical ability to assess impact of sales and initiatives.An understanding of the food service/restaurant industry and related operations is a plus.Possess good business acumen and customer service skills.Energetic and self-driven, with a proven track record of successful sales and business development skills.Experience in cold calling and sales presentations with a consultative selling approach.Knowledge and proficiency in Microsoft Office Products.Proficient with Customer Relationship Management (CRM) software or other contact management systems.Experience with mobile and online ordering platforms.Must be organized, proactive, and possess strong sense of urgency and professional demeanor.Solid coaching ability to support local restaurants.EDUCATION:College degree or equivalent experience in sales or sales management in a catering/restaurant environment, preferred.WORK CONDITIONS:Remote office, fast-paced sales environment.May be required to work some evenings or weekends.Must be able to travel 80% of time (in local restaurants and visiting customers).Extended travel is not expected in this position. However, occasional travel may be required to remote markets or to participate in events.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are a current employee, please apply using the internal application process. Reach out to your manager for more information.

Taco Cabana specializes in Mexican-inspired food made fresh by hand from unique authentic recipes and ingredients that reflect our rich Mexican heritage. We are extremely proud of our industry leadership position in quality and taste. The TC menu includes a delicious variety of loaded tacos, flame-grilled fajitas, quesadillas, flautas, enchiladas, burritos, bowls, freshly-made flour tortillas and a selection of made-from-scratch salsas and sauces.Our wide variety of breakfast tacos including bacon, steak, chorizo, barbacoa and carne guisada (selection may vary by market) as well our Dozen Taco Boxes - available all-day long are leaders in the fast-casual restaurant category. All restaurants feature open-display cooking, convenient drive-thrus, open-air patio dining and a selection of draft, bottled beers and refreshing tequila margaritas and sangrias. MY TC! - our loyalty program - provides exclusive offers and member benefits throughout the year. We invite you to become a member at tacocabana.com/MYTC.We continue to redefine the Mexican fast-casual dining experience through ongoing culinary, service and operations enhancements. Each and every day, were committed to providing our guests the true flavors of Mexico.You will need an email account click here to create one if you do not currently have one: Create Email AccountWhen you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able toview your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.POSITION DESCRIPTIONPOSITION TITLE:Shift/Team Leader in TrainingSUMMARY:Assist the management team in achieving restaurant operational goals, annual sales, and profit plan. Responsible for the same duties as hourly employees, but in a leadership capacity by performing some of the same duties as the AM, with the exception of the hiring and termination of team members.JOB DUTIES MAY INCLUDE:Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service.Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety, sanitation and security procedures.Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant.Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents. Investigates, resolves and responds to guest complaints.Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.).Recommend disciplinary action for hourly team membersMonitors the interior/exterior cleanliness of the restaurant at all times and initiates clean-up as needed.Performs other related activities in accordance with policies and procedures as assigned by management.PHYSICAL:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to lift up to 50 pounds.REQUIREMENTSAt least 6 months restaurant experience.Must have good customer service skills and be able to perceive and react to the needs of others.Must have good written and oral communication skills.Ability to read company instructions, orders on screen/receipts and written materials.Ability to operate cash register, basic mathematical skills.High school diploma or GED equivalent required.Must pass Shift/Team Leader training and be certified.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are a current employee, please apply using the internal application process. Reach out to your manager for more information.

Job DetailsLevelManagementJob Location5312 | Villa Fresh Italian Kitchen | Bar - Austin, TXPosition TypeFull-Time/Part-TimeEducation LevelHigh SchoolJob ShiftAnyJob CategoryRestaurant - Food ServiceDescriptionVilla Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Caf Villa, Steelworks Wind Creek Casino, George & Martha's, Blackhorse Tavern & Pub and Town Bar & Kitchen) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations.Villa Restaurant Group (VRG) is looking to add a Quick Service Hourly Assistant Manager to our team!The ideal candidate will have a passion for guest satisfaction, the restaurant industry, and should have a great attitude and take pride in their work!We offer a fun and friendly work environment, superior training, excellent advancement opportunities, and great hours! VRG is always looking to add rock stars to our team that are committed to genuine hospitality every day, every shift.Can you commit to making eye contact, meeting and greeting each guest with Platinum Guest Service, wearing a smile as part of your uniform? If yes, then we would love to speak with you! The VRG Restaurant Hourly Assistant Manager will assist in daily operations of their assigned store. This includes many important duties such as operations excellence, guest satisfaction, team member relations, financials, etc.Opportunity for growth and advancementNo late nights or early morningsBenefitsCompetitive PayBonusPROPS Recognition ProgramFantastic culture and work environment - Fun & Quirky! Who Knew?The role of the Hourly Assistant Manager is vital to the success of the store's profitability and growth.Additional Requirements:• Must be 18 yrs. old• Must be able to lead, delegate and execute• Must have reliable transportation to and from work• Flexible work schedules• Maintain store cleanliness at all time• Complete tasks in a timely manner• Excellent communication as well as people skills with guests, team members, peers and supervisorsVilla Restaurant Group is an Equal Employment Opportunity Employer!

Job DetailsJob LocationTumble 22 Lake Austin - Austin, TXPosition TypeFull-Time/Part-TimeJob ShiftAnyDescriptionOversee every aspect restaurant operations.Ensures excellent guest service that meets or exceeds expectations.Ensures that the restaurant is adequately staffed to meet guest needs.Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.Working with area supervisor to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.Operating the business in accordance with the company policies and applicable laws.Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.Maximizing table turnover, sales per guest, and sales per hour.Enforcing safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Meet the restaurant's P, and expense goalsPromoting suggestive selling techniques.Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans.QualificationsBachelors Degree or equivalent combination of education and experienceMinimum of 3 years of experience as salaried manager in full service, casual diningExperience with full service alcohol serving facility desirableRecord of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfactionDemonstrated leadership skills, including coaching, directing, and motivating a teamSome exposure to P and sales building highly desirable

Job DetailsLevelExperiencedJob LocationHicks Family Ranch - Buda, TXPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNegligibleJob CategoryManagementDescriptionResponsible for all kitchen staff, including hiring, training, and schedulingEnforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinancesMonitors quality control and client satisfactionCreates approved menus for all Austin Recovery Family House Program including meals for adults and children within required dietary and health standards Adheres to Texas Administrative Code meal and snack requirementsAttain a minimum score of 90% Health Department InspectionsEnsures employees adhere to sanitation, safety and food regulations in accordance with standards established by Health Department and other inspection agenciesAnticipates kitchen needs and fills in where needed to ensure service standards and efficient operationsAttends and participates in weekly management meetings, bringing suggestions for improvementsControls food portions for a balanced food cost, manages food wasteMust be able to work and prep all stations (AM and PM)Attends client community meetings or other agency meetings, as assigned Maintains kitchen staff coverage at all timesPerforms other duties as assignedQualificationsQualifications: Texas Food Management CertificationMust treat others with respect at all timeClear communication both verbal and writtenCulinary and management experienceStrong leadership skillsExcellent problem solving skillsFlexible availabilityCapacity to multitaskEducation and Experience:High School diploma or GED preferredCertification in Food Manager Certification required5 years experience in institutional cooking required Supervised By:Director of Residential Program Physical Demands/Work Environment: Communicates well orally with management, co-workers and the public in face-to face, one-to-one, and group settingsStands for extended time periodsHearing and vision within normal rangesMust be able to lift 30 poundsAll qualified applicants receive consideration for employment without regard of race, color, religion, national origin, sex, age, mental or physical disability, citizenship, military service, genetic information, sexual orientation, gender identity, or any other status protected by law. Austin Recovery Network works affirmatively to build a staff and board that includes people of many different races, classes, religions, genders, physical and mental abilities, ages and sexual orientations, including people who have been previously incarcerated.*Due to our work with children, there are some convictions such as sex offenses that would prevent employment offered to those applying for a position in programming with children.

Night Auditor- Sonesta Simply Suites Austin SouthCity Austin State Tx, United States Job ID 8458Job DescriptionThe Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NA will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues. Balance and audit all room tax charges, cashier reports, and guest house accounts for accuracy.Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.Prepare General Manager daily, weekly and month end reporting packs.Assist in the set up the complimentary breakfast service to include hot and cold food service, juice and coffee stations, and all supplies.Assist in the washing, drying, and folding of hotel laundry.Act as the security point of contact during various times in the shift.Communicate with the Operations Manager to resolve accounting discrepancies and to request or provide information.Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program. Answer phones in a prompt and courteous manner.Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.Issue, control and release guest safe-deposit boxes.Comply with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: High School diplomaReading and writing skills are utilized when compiling department records, guest registration and reservation informationAbility to speak, read, and write fluent English.Professional verbal and written communication skills.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Carrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Standing for extended periods of time.Will be required to obtain a ServSafe certification.May be required to obtain a TIPS certification.Will be required to work mornings, evening, weekends, and holidays. Preferred Qualifications: One year of previous hotel experience preferred.Previous background from the extended stay industry preferred.Ability to speak, read, and write other languages beneficial.Mathematical skills, including basic math, percentages, and variances preferred.Problem solving, reasoning, motivating, organizational and training abilities preferred.Experience with Microsoft Office and Opera systems preferred. Additional Job Description Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and Discounts#IND2Aleron companies (Broadleaf Results and TalentRISE) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Job DetailsLevelExperiencedJob LocationEast Austin Hotel - Austin, TXPosition TypeFull-Time/Part-TimeEducation LevelNoneTravel PercentageNoneJob ShiftGraveyardJob CategoryHospitality - HotelDescriptionJOB SUMMARY:The Night Auditor balances all hotel and restaurant transactions daily and assists guests efficiently, courteously and professionally in all Front Desk-related functions providing excellent guest service. We are looking for a candidate who has excellent personal presentation and interpersonal skills. Good problem-solving ability and proficiency in Hotel property management systems.DUTIES AND RESPONSIBILITIES: Answer telephone within three rings, provide answers to questions accordingly or transfer as needed.Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Maintain key security following procedures for programming key cards for length of stay only and distributing additional keys only to guests listed on reservation with proper ID.Report all incidents or occurrences of an unusual nature that could result in potential loss, damage, injury or other liability to individuals or company property.Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the hotel and owner against liability and fraud.Audit, balance, post and report on front desk cash and credit operations.Run the night audit final, after ensuring all revenue is in balance.Attend to guest needs at the front desk.Night Auditors are to complete all Front Desk/Guest Services Agent functions, in addition to accurately recording all revenue and statistics, completing daily and Housekeeping reports. Respond to all radio calls immediately.Responsible and accountable for issued bank. Count bank at beginning and end of shift.Report all cash over/shorts to management. Comply with hotel and department accounting procedures. Consistently follow all cash handling proceduresOpen and close shift correctly. Make cash drops in accordance with proper cash handling procedures.Ability to read, analyze, interpret and effectively explain items such as common reports, guest folios and emergency procedures.Audit guest accounts to ensure that room rate and coding is correct and consistent.Audit house and group accounts to ensure that postings to these accounts are in accordance with the sales contract.Ensure accuracy in audit process of posting room and tax to all active guest accounts.Run all computer reports to complete gross revenue report worksheets.Communicate and work as a team with other departments as neededEnsure all credit cards, cash, and change fund are balanced throughout each shift.Develop a thorough knowledge of hotel room locations, room rates, amenities, selling strategies, discounts and frequent guest program benefits.Refer guests to hotel outlets to maximize hotel revenue. Connect guest to local attractions and services.Communicate with incoming staff and management by recording information daily report.Inform management of any guest or system-related problems.Print the guest folios for express checkout and ensure that they are being placed under the guest's door at the appropriate time. Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift.Report problems regarding finances, the audit, guest relations and security promptly to the appropriate manager or General Manager.Reconcile daily gift shop revenue and print applicable reports.Restock gift shop as necessary.Forward Lost & Found inquiries to Housekeeping/Loss Prevention Department. Ensure security and confidentiality of all guest and hotel information and material.Maintain a clean and orderly work area in accordance with hotel standards. Attend work on time as scheduled and adhere to attendance policy.Wear uniform, including nametag at all times in accordance with the Standards of Appearance.Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints.Promote teamwork and associate engagement.Adhere to all work rules, procedures and policies established by the company. This includes but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Train new front desk/guest services agents and night auditorsPerform additional duties as required.QualificationsKNOWLEDGE, SKILLS & ABILITIESAbility to clearly and pleasantly communicate both verbally and in writing in English with guests, management and team members.Ability to accurately and efficiently input information into computer systemsAbility to work cohesively with team members both within and outside of your departmentAbility to think clearly, quickly and make concise decisionsAbility to prioritize, organize and follow upAbility to work well under pressure, dealing with many arrivals and departures within a short period of timePrevious customer service experiencePrevious hotel front desk experience is strongly preferredMust have open availability. Will be required to work weekends, and holidays according to the needs and demands of the hotel.QUALIFICATIONS: Minimum of high school diploma / equivalency or at least two years of progressive experience in a customer service, hospitality or a related field required Must possess English Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English PHYSICAL REQUIREMENTS:Working extended hours may be required as neededRegularly required to stand, walk, sit, use repetitive wrist and finger movement, handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl Work on a computer for extended periods of time, approximately 8+ hours per dayLifting (rarely) up to 50 lbs.