26 jobs found

Your Customer Service and Computer Skills will quickly advance you in career opportunities with one of the fastest growing hotel brands in its marketplace! Duties Include: Check In/Out guests Make reservations Provide High Level customer service to ensure guest satisfaction If You Are: Detailed oriented Accurate in your job performance Responsible Team Player and have an outgoing personality… Come Join our team of professionals! EOE

Job Description Hotel Indigo Napa is looking for a Full time/ Part time Front Desk agent. Must have open availability and available to work flexible shift hours. JOB OVERVIEW Represent the hotel to the guest throughout all stages of his stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guest, assigning rooms, accommodating special requests, ensuring guests have a pleasant stay and a smooth checkout as per the standards set by the hotel. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintains an inventory of vacancies, reservations and room assignments Possesses working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Know the cancellation policy. Knows the room locations, types of rooms available and room rates Greets, registers , and assigns rooms to guests in accordance with established front office procedures Issues room key and escort instructions to guests as appropriate Answers inquiries pertaining to hotel services; registration of guests and shopping, dining entertainment, and travel directions. Understands and complies with Company established front office operating procedures, including Signature training, Accounting Manual Policies and Procedures, Cash Handling Procedures and credit Card Policy and Procedures. Understands the government laws and regulations that affect front office operations, ensuring that front office duties are performed in compliance with all applicable laws, ordinances, regulations and requirements of any federal, state or municipal authority. Keeps updated and accurate records of room availability and guests accounts. Posts charges to guest folios in an accurate and timely manner, such as room, food, liquor, pay per view movie or telephone charges. Coordinates with housekeeping for room status updates, late check outs, checkouts, early check ins, special requests and part- day (day use) rooms. Coordinate guest room maintenance with the engineering and maintenance division Uses persuasive selling techniques to sell rooms and promote services of the hotel Knows daily activities and meetings taking place in the hotel Reports and unusual occurrences or requests to the manager or assistant manager Manages and resolves all guest complaints in a professional and courteous manner Maintains log of guest issues Processes guest check outs and handles monetary transactions Computes bill, collects payment, and makes change for guests. Operates Property Management System and its interfaces. Prepares guest amenity kits and key cards Assists guests with information about the city, sightseeing and local events Make restaurant, transportation or entertainment reservations for guests. May deposit guest valuables in hotel safe or safe deposit box Maintains customer privacy. May assist in cleaning of all public space areas and guest rooms as needed. Maintains a high level of professional appearance and demeanour Performs other duties that are assigned QUALIFICATIONS AND REQUIREMENTS Must be able to perform each essential duty and responsibility in a safe and satisfactory manner. Must be punctual and have a good attendance record Have reliable means of transportation to work A mile from hiking and biking in Alston Park, this polished, contemporary hotel is 3 miles from Trefethen Family Vineyards and 16 miles from I-80. Sophisticated rooms offer Wi-Fi, flat-screen TVs and minifridges, as well as tea and coffeemakers. Suites add living areas with pull-out sofas; some include wet bars and/or wine-themed decor. Room service is available. Parking is free. Amenities include a casual bar, an outdoor pool and a fitness center; breakfast is available for a fee.

Destination Residences Snowmass has immediate openings for: Night Auditor/3rd Shift Front Desk Agent Front Desk Manager Maintenance Staff Food & Beverage staff Snowmass is an Equal Opportunity Employer with great benefits, a fun team, excellent perks, and competitive pay! Apply today! Everyone Matter: With more than 100,000 colleagues across 56 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests. Each of the unique 14 brands within the Hyatt portfolio offers a distinct interpretation of our foundational purpose: to deliver personalized care and unforgettable experiences. Equal Opportunity Employer We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid e80d3hvrxnvxax7pnglk42fevpx12e

Front Desk Agent Hotel Del Sol San Francisco California Job Overview You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information. You will promote hotel services and amenities to the guests. Essential Functions * Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out, and respond promptly with your personal spirit, however busy and whatever time of day * Create memorable experiences with a warm, welcoming personality that can relate to guests and associates * Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty * Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home * Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met * Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency Qualifications * Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! * Experience. Previous experience passionately providing service to others and assisting them with cash transactions. * People Person. The best part of serving others is creating experiences for them that go beyond the expected. * Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing * A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy. Property Introduction We're a 1950s motor lodge turned boutique hotel, complete with palm trees and a sparkling saltwater pool. Our recently refurnished rooms are playful, colorful and come in all shapes and sizes offering rooms with adjoining rooms and suites. Located in San Francisco's Marina District, guests can enjoy neighborhood attractions like the Marina Green, Fort Mason Center and Fisherman's Wharf, as well countless shopping and dining destinations on Union and Chestnut Streets. In a former 1950s motor inn, this funky boutique hotel is an 11-minute walk from Marina Green Park, 2 miles from Fisherman's Wharf and less than a mile from Fort Mason. Colorful, quirky rooms feature free Wi-Fi, flat-screen TVs, iPod docks and designer toiletries; most have air-conditioning. Some rooms offer pool views, and family rooms provide extra beds. Suites include 47-inch TVs and pull-out sofas, while upgraded suites add kitchenettes and coffeemakers. Continental breakfast is free. There's a heated, outdoor saltwater pool, on-site parking (fee), and a lush courtyard with hammocks. Dog-related perks include beds, bowls, and treats.

The Hampton Inn in Daly City is hiring for a Guest Service Agent. Qualified applicants will have excellent and clear communication skills with a passion for customer service. Qualifications: • Up- beat pleasant personality with an ability to assist a wide variety of personalities • Ability to multi task: answer phones, greet guests, direct people • A good knowledge of area to assist guest with driving directions, restaurant recommendations, shopping, transportation, etc. • Flexible schedule Responsibilities: • Greeting guests with a smile upon arrival or departure • Answering telephones, taking reservations, directions • Cashiering and Concierge services • Ability to fulfill guests requests such as wake up calls, forgotten amenities • Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention As the most recognized name in the industry, travelers all over the world have been saying "Take me to the Hilton" for almost a century. And because of our innovative approach to products, amenities and service, Hilton continues to be synonymous with hotel across the globe. Hilton Hotels & Resorts remains the stylish, forward thinking global leader of hospitality - and we help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community. Learn more about Hilton Hotels & Resorts.

The front desk agent/night auditor is responsible for checking guests in and out, posting room charges, filing daily guest folios and organizing paperwork, balancing all charges for the day, answering phones, handling guest needs, helping other departments, getting breakfast started, preparing daily reports, communicating with all shifts, walking property and several other duties. The night auditor must be able to work independently and overnight hours. An 8.9-mile drive from Six Flags Discovery Kingdom, this simple hotel is 7.1 miles from Jamieson Ranch Vineyards. The casual rooms with hardwood floors offer free WiFi and desks, as well as microwaves and minifridges. Suites add coffeemakers and separate living areas. Kids age 17 and under stay free with an adult. Amenities include free continental breakfast and parking. There's also a business center, meeting space and a lounge area with shuffleboard.

Our Exciting Work Environment Delaware North Grand Canyon is all about the experience of living in one of the natural wonders of the world! We are excited you are considering employment with us. Delaware North operates Yavapai Lodge in the Canyon offering 358 guest rooms as well as Trailer Village. We have a newly renovated food and beverage operation which includes a full service tavern. We run several retail and grocery stores at the Grand Canyon south rim. If you can commit to the highest level of service and to exceeding our guests' expectations, please apply to help us ""create special experiences one guest at a time"". The Opportunity Looking for friendly, outgoing front desk clerks with experience in providing excellent guest service. Essential Functions: Provide excellent customer service as defined in GuestPath program. Greet and register guests via a centralized registration computerized system. Coordinate with housekeeping department as rooms become available. Answer telephone calls and communicating with guest to answer questions simultaneously while utilizing the centralized registration computerized system. Cash handling and accountability; maintain accurate paperwork as it relates to front office operations. Resolve small problems for guest. Hard assign daily arrivals to hotel rooms. Check and balance the daily figures, post room and tax charges on guest accounts. Deliver items to guests in the evening. Non-essential Functions: Relieve the PBX operator for breaks as directed by Supervisor. Operate Key Machine and related office equipment. Relieve Bell Person duties which may include transporting luggage and guest. Check hotel rooms for occupancy by site inspection. Perform other duties as assigned by management. Education & Experience: Six (6) months previous front office experience preferred. Knowledge, Skills & Abilities: Must type a minimum of 45 w.p.m. Possess basic math skills and computer experience preferred. Possess experience in operating a variety of office equipment. Good interpersonal communication skills in person and by phone required. Must be able to multitask, function in a professional manner under pressure from guests and/or supervisors. Possess problem sensitivity; recognize the potential for a problem and apply general rules to solve specific problems for guest. Able to maintain confidential guest information and comply with PCI standards. Read, write, and speak English clearly so others can understand. Must be able work in a fast-paced working environment and have prior customer service experience. Physical Requirements: Must be able to exert ten (10) lbs. of downward pressure in operation of key making machine. Stand and walk for extended periods of time. Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift. Environmental Working Conditions: Occasionally works in outside weather conditions Occasionally exposed to wet and/or humid conditions. Noise level may be moderate to loud Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants may be subject to a pre-employment background and/or drug testing. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Company Description: Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company's 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at .

Our Exciting Work Environment If the smell of evergreen trees and being in the great outdoors appeals to you, then let your adventure begin here! Tenaya Lodge at Yosemite is nestled in the Sierra Mountains just two miles from Yosemite National Park's south entrance, 20 minutes from the charming mountain community of Oakhurst and an hour outside of the large valley community of Fresno, CA. As a Four Diamond rated, LEED-certified luxurious, all-season resort, we serve a world-wide traveler base. Onsite offerings range from mountain biking and ice skating to spa treatments and upscale dining. We offer a ""roughing it minus the rough part"" stay and focus on delighting guests by creating the world's best experiences! Come explore your opportunities with the Tenaya Lodge team where YOU make the difference! The Opportunity Front Desk Agents provides exceptional service for our guests to contribute to a memorable experience from check-in to check-out. This is a part time position. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Follow all Delaware North Parks and Resorts Environmental GreenPath, GuestPath, OSS, SERV, Code of Conduct, Core Values, Policies and Procedures. • Demonstrate knowledge of hotel room types, rates, packages, promotions, and other general knowledge necessary to perform daily duties. • Verify customers' credit, and establish how the customer will pay for the accommodation. • Assist guests with folios and charges during check out process, collect payments, and make change for guests. • Successfully completes the check in process. • Ensure management is fully aware of any relevant guest feedback. • Diplomatically handle guest complaints, always polite and maintaining a professional manner. • Make and confirm reservations. • Post charges, such as those for rooms, Gift Shop, Restaurants, and Spa. • Learn and use Springer Miller property management system, Microsoft Office programs, and HotSos. • Transmit and receive messages, using telephones or telephone switchboards. • Handle cash, traveler's checks and credit cards in a safe and accurate manner. • Maintain a positive attitude in high stress situations. • Go the extra mile and follow through to ensure guest satisfaction. • Clean and maintain lobby and common areas, such as restocking supplies, dusting and vacuuming. • Ability to arrive to work regularly, on time, in proper uniform, and prepared. • Cross Train in Concierge to have a good understanding of the processes and procedures. Possibly fill in a shift if needed. POSITION QUALIFICATIONS Competency Statement(s) • Customer Oriented - Ability to take care of the customers' needs while following company procedures. • Detail Oriented - Ability to pay attention to the minute details of a project or task. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. • Accountability - Ability to accept responsibility and account for his/her actions. • Responsible - Ability to be held accountable or answerable for one's conduct. • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. SKILLS & ABILITIES Education: High School Graduate or General Education Degree (GED): Required Experience: Prior experience in hospitality industry or equivalent preferred. Customer service background preferred. Computer Skills: Proficient with MS Office programs and intermediate computer skills required. Some experience with property management systems preferred. Knowledge of Springer Miller (SMS) preferred. This role routinely uses standard office equipment such as computers, phones, photocopies. Certifications & Licenses: Must have a valid California Drivers License with a clean driving record. Other Requirements: Must be fluent in English language both spoken and written. Must be able to type proficiently. Cash Handling background and skills preferred. Friendly, cooperative manner and ability to handle challenging situations a must. Professional appearance and demeanor. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail. Strong organizational, problem-solving, and analytical skills. Ability to manage priorities and workflow. PHYSICAL DEMANDS N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Physical Demands Lift/Carry Stand C Walk F Sit O Manually Manipulate C Reach Outward C Reach Above Shoulder O Climb N Crawl O Squat or Kneel F Bend F Grasp F Speak C 10 lbs or less C 11-20 lbs F 21-50 lbs O 51-100 lbs N Over 100 lbs N Push/Pull 12 lbs or less C 13-25 lbs O 26-40 lbs N 41-100 lbs N Other Physical Requirements • Vision (Near, Distance, Color, Peripheral, Depth) • Sense of Sound - Being able to communicate with guests • Sense of Touch • Sense of Balance WORK ENVIRONMENT Fast paced office work environment in a 4 Diamond Resort. Weather conditions may include, but not limited to snow, rain, sleet, hail, wind, sun, shade, cool and warm. Due to the location of the property in the mountains, some sections may include traversing hills and/or slopes. Must be able to work at an altitude of 5,000+Elevation. Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality and food service, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Company Description: Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company's 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at .

Love to help others look and feel fab?Then turn your passion into a rewarding role with the growing team at European Wax Center--the world's leading experts in comfortable and healthy body waxing!We're in the business of revealing beautiful skin, and with your help, we'll give guests a reason to walk in, and strut out.We are seeking Guest Service Associates who are friendly, well spoken, detail oriented and must have a passion for the beauty industry.Must be able to thrive in a fast-paced environment while delivering exceptional customer service.Guest Service Associates are responsible for handling the daily routine and flow to our centers as well as educating guests on all packages and promotions available.We are seeking a Guest Service Associate to become a part of our Gorgeous Team!Responsibilities:Educate Guests on the waxing process, frequency, products and Wax PassesConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from departing guestsManaging flow of CenterBooking reservationsQualifications:Sales experiencePrevious experience in customer service, front desk service, or other related fieldsAbility to build rapport with guestsStrong organizational skillsExcellent written and verbal communication skillsTeam-playerAttention to detailSuperb customer service skillsBenefits:Health InsuranceFree waxingProduct discountsFlexible schedulingJob Types: Full-time, Part-time Associated topics: agente de servicio al cliente, associate, call center representative, clerk, customer service, intern, service representative, support, technical support, telephone

We are currently seeking professional and flexible individuals to join our growing team of Front Desk staff at the new Calamigos Guest Ranch located on the beautiful Calamigos Ranch in Malibu, CA. Our 70 private luxury Cottages, Bungalows, and Estate Rooms are designed across almost 200 acres in the rugged elevated mountains above Malibu. With over 75 years of hospitality in the Santa Monica Mountains we strive to create an experience our guests will never forget. Since 1947 the Gerson Family has owned and operated the Calamigos Ranch. The Gerson Family spans five generations as one of the longest continuous businesses in Malibu, and the county of Los Angeles. Our mission statement is to offer our honored guests a hospitality experience that is professional and comfortable as we welcome you into our home. At our elegant resort nestled softly within nature we believe in the power of the word YES.? Required Qualifications: High School Degree or Equivalent Team player Customer Service experience Computer skills Flexible work hours Excellent interpersonal and communication skills Professional demeanor and positive attitude a MUST ? ???Job Description:The Front Desk Supervisor provides guidance and leadership to the Guest Service Agents ensuring consistent quality customer service is delivered. The Front Desk Supervisor will resolve customer complaints by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment and brand standards.? Essential Job Responsibilities:? Oversee the registering of guests, issuing of room keys, providing information, and processing payments for stay and all guest room move requests according to standards. Answer phones in a prompt and courteous manner with a pleasant, energetic voice. Up-sell rooms when possible. Follow and monitor proper cash handling procedures outlined in the bank contract and training manual. Distribute mail/messages/faxes according to standard operating procedures. Anticipate guests' needs. Conduct site tours of hotel guest rooms and general areas when needed. Handle confidential information and guest information with a high degree of integrity. Interview, select, train and manage up to 10 employees. Job Requirements: Previous hotel experience required Previous supervisory experience required Must have a valid US Drivers License and satisfactory driving record Proficiency in Microsoft Office preferred Must be able to perform under pressure Must be able to work with a team Must be detail-oriented Must be able to read, write, comprehend, and understand English Must be available for in-person interview

Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism - Integrity, Fairness, Honesty, and Perseverance - and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters, and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people's lives - including your own. A subsidiary of Takeda, BioLife is an industry leader in operating high quality plasmapheresis centers throughout the United States. At BioLife Plasma Services, we excel at caring. Caring for the quality of our lifesaving services, caring for the donors who help make it happen, and caring for the communities we call home. Improving Lives. Improving life for everyone. BioLife's employment opportunities are among the best, offering competitive pay, immediate benefits, paid time off, on the job training, advancement potential AND an environment full of fast-paced fun all while working to save lives. Job Summary Primary Role Provides Receptionist support to the plasma collection center, under the general direction of the Plasma Center Manager. Primarily provides customer service and performs administrative duties. All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP. Essential Functions Responsibilities Administrative functions related to new donors, repeat donors and SPE only donors that include but are not limited to : Verifying appointment times Assisting donors with future appointments Ensuring repeat donors scan in electronic system Creating or pulling donor record files Verifying prior donations Requesting identification for new donors Notifying the appropriate personnel that visitor/donor has arrived Contact donors to remind them of physical appointments Maintain orderly filing system, purging records as needed Answers incoming phone calls in a timely manner exhibiting strong customer service skills. Greets all visitors to the facility including new and repeat donors in a timely manner exhibiting strong customer service skills. Qualifications Essential: High School Diploma or equivalent required Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Experience in a laboratory, hospital, or other regulated environment is a plus Responsible for providing exceptional customer service to donors (external) and fellow employees (internal) Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal) Refers to management team for escalated donor/employee concerns (internal) Reports to Center Manager (Internal) Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience. Requires occasional leaning, bending, stooping, crouching, reaching above shoulders and below knees and the ability to walk and stand for entire work shift. May lift up to 5 lbs. occasionally. Must be able to communicate face to face as well as over the telephone Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen) Notice to Employment / Recruitment Agents: Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from Shire, a wholly-owned subsidiary of Takeda's Talent Acquisition department. Any agency candidate submission may only be submitted to positions opened to the agency through the specific Agency Portal. Shire, a wholly-owned subsidiary of Takeda will only pay a fee for candidates submitted or presented where there is a fully executed contract in place between the Employment / Recruitment agents and Shire, a wholly-owned subsidiary of Takeda and only if the candidate is submitted via the Agency Portal. Candidates submitted or presented by Employment / Recruitment Agents without a fully executed contract or submitted through this site shall not be deemed to form part of any Engagement for which the Agency may claim remuneration. Equal Employment Opportunity Shire, a wholly-owned subsidiary of Takeda, is an Equal Opportunity Employer committed to a diverse workforce. Shire, a wholly-owned subsidiary of Takeda, will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, national origin, ancestry, age, sexual orientation, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law. EEO is the Law - EEO is the Law - Supplement - Pay Transparency Policy - Reasonable Accommodations Shire, a wholly-owned subsidiary of Takeda, is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please call 484-###-#### and let us know the nature of your request and your contact information.

Overview The Front Desk Supervisor is responsible for all aspects of Hotel operation during their shift and functions as the Manager on Duty. The supervisor handles guest concerns and takes appropriate corrective action. This position is responsible for the development of the front office staff by coaching and counseling associates to ensure standards are met. Responsibilities * Organizes, hires, develops and leads the department staff; monitors employee performance. * Manages direct reports' performance issues, addresses disciplinary situations, and provides significant input into promotion, demotion, and termination decisions; reviews adjust and approves performance appraisals for department staff on an annual basis; effectively supervises all Front Office, Reservations and Telephone Personnel * Implements management's recommendations and constantly strive to improve overall standards and procedures; ensures that all staff is trained in guest service, telephone etiquette and utilizes it daily as a normal part of guest interaction; ensures that all Front Office and Reservation Agents are trained to maximize revenues while securing the guest's reservation; ensures the smooth operation of the Front Desk, including all check ins, check outs and cash handling * Handles all guest telephone requests and ensure guests receive immediate response to their request; orientation, training, and scheduling of all Front Office/reservation/PBX personnel; makes policy and procedure recommendations to ensure greater, more efficient guest service; drafts and processes reservation correspondences; ensures all guest deposits or prepayments are obtained and processed daily; maintains and approves timecards to ensure all policies are adhered to * Promotes teamwork within department and ensure department maintains good working relationship with other departments; assists in all elements of revenue management for the Hotel; performs various other duties as assigned by Supervisor; reconciles advance deposit accounts at end of each month; ensures breaks are taken in accordance with Knott's Berry Farm and California State policies. * Reviews daily, weekly, and monthly department paperwork and reports, and takes action to implement appropriate corrective actions to resolve operational concerns; completes all daily, weekly, and monthly reports associated with operating a retail unit including, sales reports, cash handling reports, cash logs, damage reports, over/short reports, break and meal period schedules, location schedules; Prepares and administers annual division operating budget; makes overall adjustments (labor, ODC, COG) throughout the year to meet division specific goals. * Ensures that each member of the front office staff, through coaching and counseling, meets all guest service standards; Coaches and counseles front office associates as necessary utilizing Knott's Berry Farm disciplinary policies. * Handles guest concerns and issues compensation, if needed. * Ensures staff follows all loss prevention guidelines to maintain security of guest accounts. * Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. * Other duties may be assigned. Qualifications * Prefer two years of progressively responsible supervisory experience in a multi faceted guest service environment. * Must be detail oriented and possess excellent planning and organizational skills. * Excellent professional communication and interpersonal skills, and the ability to develop staff toward a common vision are essential. * Solid leadership and motivational skills are required. * Must be able to act quickly in dealing with all kinds of operational situations, including extremely heavy phone call volume and guest concerns. * Working knowledge of computer systems helpful. * Ability to read, write, speak, and understand English required, bi-lingual English and Spanish preferred. * Must be a high school graduate pursuing a college degree. * Must be an action oriented individual who can interface with management at all levels. * Ability to work nights, weekends and holiday periods to meet business needs. * Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. * Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Company: G6 Hospitality POSITION SUMMARY: Primary support to all areas relating to third party electronic distribution operations for G6 Hospitality. Maintain and develop revenue opportunities through distribution channels by managing and overseeing performance of G6 brands and properties on those channels. Serves as principle contact for all distribution inquiries and travel bookings for franchises. About G6 Hospitality Whether you're working at our headquarters in Carrollton or at one of our Motel 6 or Studio 6 locations you have the unique opportunity to connect and leave a positive impact on those who visit us every day in a real and meaningful way. As an iconic brand in economy lodging we live to serve both our guest and our team members equally. We seek out those who have a Heart for Service and a desire to grow with our organization. We provide our team members competitive benefits in addition to leadership coaching and development opportunities through robust training and forums. Plus with our Operation Next Step program we are committed to honoring and supporting our veterans and military spouses by creating opportunities to take that next step in their career with us. At G6 we work hard but we make sure to show our appreciation for our team members' contributions during our CEO Awards Team Member Appreciation Month Veterans Day events in addition to providing incentives for our frontline team members. If you have a service attitude a desire to transform your career and have an entrepreneurial spirit we look forward to having you join our team! - Working with the e-Commerce team the Support Coordinator OTA assumes a leadership role to respond solve and track issues relating to customer accessand availability of inventory and rates for all online travel agencies (OTAs) and meta-search websites. - Serves as primary point of contact for Franchisees for Ecommerce channel distribution. - The Distribution Support Coordinator will provide frontline primary troubleshooting and supports critical and repetitive issues and escalates recommendations to Level 2 support Director/VP as needed. - Regularly monitors and supports inquiries relating to content quality or rate parity issues on the OTAs and meta-search websites. Communicate pricing discrepancies to the Revenue Management team for handling. - Responsible for responding to documenting and resolving HEAT tickets and inquiries to the Online distribution email inbox in a timely manner according to SLA. May be required to adjust work schedule as needed for after hours weekend/holiday support to high priority tickets coming from the G6 Help Desk. - Other roles and responsibilities as assigned by the Director of Distribution - Troubleshoot and expedite all issues relating to a connected location having connectivity or current issues working with e-Commerce team property management and/or franchise owner. - Provide support to reconciliation team on commission related issues or inquiries; coordinates with motels any third party website complaint compliance issue or payment disputes when escalated. - The Distribution Coordinator will command a full understanding of established distribution partnerships to support and enforce compliance in accordance with commercial agreements.

What you get to do: The Front Office Manager is responsible for providing quality guest service within the guidelines specified by the hotel management. Oversees all Front Office operations, (Front Desk, PBX, Concierge, Bell, Door, Valet Services, and Night Audit) as well Room Service operations. Sets and maintains a high level of guest service. Provides support for the line staff. Scheduling for all areas of Front Office operations. Properly deleting or adding any transactions that will assist in the balancing of all revenues. Monitor and maintain property interfaces. Training of all employees working the any shift. Coaching, counseling, and disciplining all the shift employees. See Guest Service Agent job description for other job specifics. The essential hospitality standards must be used all times when addressing guests and employees; eye contact, smile, speak first, engage in polite conversation, speak last, and use the guest surname. Your day-to-day: Meet the desk agents to get any pertinent information Review Front Desk logbook for any other information or incidents. Review all arrivals noting any special requests or challenges Assess whether any guest relocation will be necessary. Make sure all shifts are covered as scheduled, cover as necessary. Follow established key control policy. Ensure proper credit policies are followed. Inspect all VIP arrival rooms. Attend Wine Hour as specified as the monthly wine hour schedule dictates. Assist guests with services and requests. Knowledgeable of Fire and Emergency Procedures. Run and attend departmental my training classes/seminars when scheduled. Performs all other duties as directed by immediate supervisors. Complete other departmental duties as they become necessary. Professional contact via telephone with all other hotel departments such as, Reservations, Sales, Housekeeping, Bell Staff, valet, Engineering, etc...is crucial to ensure that hotel services are coordinated to provide the best in guest and employee satisfaction. Supervisory Responsibilities: Oversee and supervise all duties performed by all Front Office employees. Create and post all employee schedules on Thursday by 12 noon. Coach, Counsel & Discipline employees when necessary, using proper documentation and proper techniques. Ensure that all Front Office employees complete their essential duties before their departure. Ensure that all Front Office employees are posted at their stations at posted time. Assist with all sick calls or tardiness by finding proper coverage, report to work and stay until proper coverage can be found. Assist with any scheduled shift problems on the Night audit shifts. Accountable for the proper training and daily monitoring of all service levels provided by employees to guests and other fellow employees. Accountable for meeting or exceeding levels of service required by the Mystery Shopper Survey. Monitor and maintain proper Front Office operational supplies. Accountable for meeting or coming in under payroll and expense budgets. Accountable for maintaining and monitoring that all employees follow proper cash handling procedures. Accountable for the "guest ledger" and its proper daily maintenance. Accountable for meeting and maintaining the "guest comment card" return ratios required by the hotel and management. Specific experience we're seeking: High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience. Previous experience working in a hotel and in a supervisorial capacity absolutely required. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required. LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. (Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands). The Kimpton Buchanan - a 131-room, upscale neighborhood boutique hotel in Lower Pacific Heights/Japantown Our mission is to be the best loved Hotel & Restaurant Company so regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

Company: G6 Hospitality POSITION SUMMARY: Primary support to all areas relating to third party electronic distribution operations for G6 Hospitality. Maintain and develop revenue opportunities through distribution channels by managing and overseeing performance of G6 brands and properties on those channels. Serves as principle contact for all distribution inquiries and travel bookings for franchises. About G6 Hospitality Whether you're working at our headquarters in Carrollton or at one of our Motel 6 or Studio 6 locations you have the unique opportunity to connect and leave a positive impact on those who visit us every day in a real and meaningful way. As an iconic brand in economy lodging we live to serve both our guest and our team members equally. We seek out those who have a Heart for Service and a desire to grow with our organization. We provide our team members competitive benefits in addition to leadership coaching and development opportunities through robust training and forums. Plus with our Operation Next Step program we are committed to honoring and supporting our veterans and military spouses by creating opportunities to take that next step in their career with us. At G6 we work hard but we make sure to show our appreciation for our team members' contributions during our CEO Awards Team Member Appreciation Month Veterans Day events in addition to providing incentives for our frontline team members. If you have a service attitude a desire to transform your career and have an entrepreneurial spirit we look forward to having you join our team! - Working with the e-Commerce team the Support Coordinator OTA assumes a leadership role to respond solve and track issues relating to customer accessand availability of inventory and rates for all online travel agencies (OTAs) and meta-search websites. - Serves as primary point of contact for Franchisees for Ecommerce channel distribution. - The Distribution Support Coordinator will provide frontline primary troubleshooting and supports critical and repetitive issues and escalates recommendations to Level 2 support Director/VP as needed. - Regularly monitors and supports inquiries relating to content quality or rate parity issues on the OTAs and meta-search websites. Communicate pricing discrepancies to the Revenue Management team for handling. - Responsible for responding to documenting and resolving HEAT tickets and inquiries to the Online distribution email inbox in a timely manner according to SLA. May be required to adjust work schedule as needed for after hours weekend/holiday support to high priority tickets coming from the G6 Help Desk. - Other roles and responsibilities as assigned by the Director of Distribution - Troubleshoot and expedite all issues relating to a connected location having connectivity or current issues working with e-Commerce team property management and/or franchise owner. - Provide support to reconciliation team on commission related issues or inquiries; coordinates with motels any third party website complaint compliance issue or payment disputes when escalated. - The Distribution Coordinator will command a full understanding of established distribution partnerships to support and enforce compliance in accordance with commercial agreements.

The award winning Hawthorn Suites by Wyndham is looking for an energetic team player who will be working the front desk of a busy corporate and wine country hotel. Responsibilities include, but are not limited to: guest services, guest check in, check out, reservations, phone reception, balancing of daily activities, some laundry tasks, and generate various reports as needed. This is a part time weekend position (Friday and Saturday from 10pm - 6am), with 16 hours available for the night shift, and additional shifts available for the right candidate. The ideal candidate will be responsible, reliable, friendly, and have either hotel or customer service experience. You must be dependable, flexible, communicate well, and have the ability to solve practical problems and situations. Come work with one of Livermore Wine Country's finest hotels! Discover the East Bay's scenic wine country at our extended stay hotel in Livermore, CA. Situated near downtown shops and restaurants and wonderful wineries, our beautifully renovated hotel features residence-style studio suites with contemporary decor, work space and kitchens. Enjoy our complimentary hot breakfast, lounge by the outdoor pool, recharge in the fitness center or get connected in stylish meeting and event space. Immersed in the charm and beauty of the Livermore Valley, our hotel is the perfect place to call home for as long as you need.

The Orchard Hotel and the Orchard Garden Hotel are San Francisco's Elegant and Eco-Friendly Boutique Hotels. Our hotels feature beautifully appointed accommodations suited for the casual or business travelers. Guest Service Agent (Full-Time) Starting pay rate: $17.45/hour Responsibilities: Greets, registers, and assigns rooms to guests. Issues room key and familiarize guests with the services the hotel has to offer. Answers and handles all incoming telephone calls efficiently and accurately according to standards. - Acts as a key communication link. Responsible for clear and effective communications between co-workers, management, and other departments. (Read and initial Memos & logbook) Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Post charges such as fax, postage, copies, health club pass etc. to guests folios. - Collects payment and makes change for guests. (and is fully responsible for any shortages in the cash register) Performs a daily bucket check ensuring all in-house guest information is up to date and accurate. Takes reservation and ensures accuracy when inputting details. Follows security and safety standards at all times. - Keeps familiar with current rates, packages, and promotions. Responsible for following key control procedures according to set standards. Performs a daily cashiering audit and balances shift cashiering transactions. Maintains and ensures front desk and lobby area are neat, organized and appealing/presentable to guests. Completes daily filing tasks. Transmits and receives telephone and fax messages. Completes daily tracking reports. Maintains sufficient working supplies at the front desk. - Assists in training new employees. Provides assistance to other departments as requested or needed. Other duties as assigned. Requirements: High school diploma or equivalent required. Customer service skills/ experience is required. The employee must be genuinely personable and cordial. Basic typing skills required, 10 key helpful, computer experience preferred adaptability required. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal skills. Ability to calculate figures and amounts such as discounts, commissions, proportions, and percentages. Basic Math skills. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. The employee should have excellent problem-solving skills. Doorman (Full Time) Pay Rate: $15.00/hour Key Areas of Accountability: Escorts incoming and outgoing hotel guests to and from rooms assists with luggage and offers information pertaining to available services and facilities of the hotel, points of interest, and entertainment attractions. Inspects guest's room to ensure furnishings are in order and supplies are adequate. Explains features of a room such as the operation of radio, television, DVD, DSL etc. Delivers faxes, packages, suitcases, and trunks and show the rooms when necessary. Greets guests at the front door or curb upon arrival. Responsible for arranging/booking transportation and tours. Concierge duties. (restaurant reservations, amenity arrangement/delivery, massage, reply to email inquiries, directions etc.) Performs valet duties limited to moving cars just in front of the hotel & white zone. Maintains the image of the hotel by appearing extremely presentable, well groomed and in a pressed uniform. Adheres to key control policy and procedure according to set standards. Adheres to the Orchard Hotel Mission/Standards. Other duties as assigned. Other Essential Duties and Responsibilities: Delivers messages and runs errands. Tidies lobby, front door, and polish the bell carts. Issues valet tickets in the absence of our valet attendant. But are only allowed to move the guest's car within the hotel's white zone. Must be able to lift 50lbs and stand for extended periods of time. Education/Experience: High School Diploma or equivalent is required. Customer/service skills/experience is required. The employee must be genuinely personable and cordial. Ability to read and interpret documents such as Safety rules, operating and maintenance instructions, and procedure manuals. Basic typing skills required, 10 key helpful, computer experience preferred and adaptability required. Excellent written and verbal skills. Basic math skills. Excellent Problem-solving skills. Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form. CPR certification a plus but not required. Able to demonstrate knowledge of San Francisco tourist attractions, restaurants and city events. Ability to listen and communicate with international guests. 2nd language not required but a plus for this position. All Full-Time roles: We offer Medical, Dental, Vision, Life, AD&D, Transit, 401(k), Vacation Pay and Holiday Pay. We are Equal Opportunity Employer committed to ensuring that non-discrimination applies to all areas of employment. The Orchard Hotel and the Orchard Garden Hotel are San Francisco's Most Elegant and Eco-Friendly Boutique Hotels. The hotels have set the standard for hospitality in San Francisco, where our unsurpassed Trip Advisor ratings have earned us listings among the top luxury hotel in the USA. Our hotels feature beautifully appointed accommodations suited for the casual or business travelers.

Now Hiring Hospitality Career Fair Saturday, March 9 9 AM - 4 PM. Front Desk Supervisor AYS Agent Front Desk Agents Night Auditors Housekeeping Supervisor Executive Housekeeper Guest Room Attendants Laundry Houseperson Lobby Attendant Restaurant & Banquet Staff Servers & Bartenders Cooks Busperson Host(ess) Security Guard Maintenance We are seeking talented professionals to assist with the the opening of the hotel & provide exceptional customer service to our guests! On-the-spot-interviews will be conducted! DFWF EOE recblid 0qk8k7c1e3m986hafs807uzmrhka2g

The Waterfront Hotel in Jack London Square is hiring Room Attendants, Housepersons, Front Desk Agents & Bellperson/Valets! We will be conducting a job fair on Thursday, 3/21/19. Come interview and meet the team! We have Full Time and Part Time positions open! Waterfront Hotel 10 Washington Street Oakland CA 94607 Portside Room 2:00 pm to 6:00 pm Please bring your resume with you

We are looking for Room Attendants, Houseman, Maintenance Person and Front Desk Agents. We have openings for full time and part time positions. Please see the job descriptions as below. We believe everyone is trainable. If you think you are the right person for the job, please stop by at 46200 Landing Pkwy Fremont, CA 94538 from 10AM to 2PM and ask for Murat or Jessica. If this time is not suitable for you, please call us at . Room Attendants The Key Responsibilities: •Change all linen in check out rooms and in stay over rooms as indicated by guests. •Clean bathrooms, replace all used supplies and amenities as directed. •Dust and vacuum all assigned rooms. •Maintain linen and storage rooms in an orderly conditions. •Providing guest services & accommodating guest needs. •Restocking supply for guest rooms. •Ensuring guest rooms are up to company standards. •Any other duties that may be assigned. •Previous experience in hospitality preferred. •Must have flexible schedule including working on the weekends and holidays. •Weekends required. Houseman -Minimum lifting 30 lbs. -Pushing, pulling, bending, stooping, upward reaching -Exposure to cleaning chemicals -Prolonged periods of standing and/or walking -General clean rooms as assigned and according to standards. -Deliver linen to housekeepers throughout the day as needed. -Stock linen rooms to par levels. -Keep housekeepers' trash and linen emptied at all times. -Picks up and removes trash from trash rooms, offices and other locations within the Community. - Cleans all public areas. -Collect dirty glasses from carts, linen rooms, hallways and vending areas frequently. Deliver clean glasses to housekeepers. -Complete all special assignments. -Remove cots and make ready for next use. -Empty vacuum cleaners as needed. -Clean landing areas. -Clean vending areas daily; mop all floors. -Vacuum hallways and corridors. -Spot clean windows. -Clean elevator tracks on outside of elevators; polish brass plates. -Completes all meeting rooms' setups in auditorium, arts and crafts room, lobby, etc. -Each associate is expected to carry out, within their capabilities, all reasonable requests by management. - Ability to understand and follow instructions in English and communicate effectively with guest and co-workers, and perform simple arithmetic. - Willingness to perform routines, repetitive tasks. • Be available to work a flexible schedule. • Utilize effective written and verbal communication skills to interact with other departments. Safety and Security • Perform work duties in accordance with Company safety and security policies and procedures, as well as in accordance with posted OSHA, HazCom and Blood Borne Pathogen regulations and applicable state and local regulations. • Report and store lost-and-found items in accordance with hotel procedures. Maintenance Person • Keep equipment in good repair with a minimum of downtime by providing day-to-day maintenance • Preform maintenance activities in hotel rooms like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners, AC ducts and painting • Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment, painting and cosmetic items • Complete maintenance work orders from all departments on a timely basis by following hotel's standard operating procedures • Test, troubleshoot and perform basic repair on all types of equipment • Respond and attend to hotel guests repair requests • Program TV's, alarm clocks and perform general engineering-related duties • Ability to prioritize and organize work assignments • Ability to read and understand test equipment, measuring devices, and safety manuals • Operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality • Some Building Maintenance will be required. Front Desk Agent • Up- beat pleasant personality with an ability to assist a wide variety of personalities • Ability to multi task: answer phones, greet guests, direct people • A good knowledge of area to assist guest with driving directions, restaurant recommendations, shopping, transportation, etc. • Flexible schedule Responsibilities: • Greeting guests with a smile upon arrival or departure • Answering telephones, taking reservations, directions • Cashiering and Concierge services • Ability to fulfill guests requests such as wake up calls, forgotten amenities • Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention La Quinta Inns & Suites, La Quinta Inns, and LQ Hotel by La Quinta