68 jobs found

We're gearing up for ski season! Are you ready? Come explore the opportunities! Full Time/Part Time Seasonal and Year-Round?positions include: - Property Custodian Supervisor (Full Time/Year-Round) - Amenities/Clubhouse Supervisor (Full Time/Year-Round) - Shuttle Dispatcher & Drivers (Seasonal) Consider joining the fast-pace and fun shuttle dispatch center at Mountain Resorts. This call center services over 900 condos and homes, ensuring guests and owners receive timely pick-up and shuttle service to their destination.? If you are personable, articulate and have prior customer service or sales experience, we are very interested in hearing from you.? This is a seasonal position. Job starts around December 20th thru March 31. Ample advancement opportunities exist for the right team members. - Front Desk Agents (Seasonal) *Year-Round positions enjoy a comprehensive benefits package inclusive of health, dental, 401(k) with match, and paid time off. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid g8lgsqhv8vno2f01hv0nmywpg1mgc0

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Purpose/Objective: To provide an epic level of service for guests and owners staying at the Elkhorn Lodge Duties/Responsibilities: * Provide superior service to our customers (internal and external) at all times. Follow the resort's etiquette guidelines as mandated in the employee handbook. * Check in guests at front desk, confirming and entering appropriate information by asking for an ID card and credit card. * Check guests out, ensure billing is correct. * Solicit guest survey at every opportunity. * Run various computer reports at the beginning and end of the shift * Take payments, post charges, enter amounts into computer, and balance accounts at end of shift. * Answer a variety of questions from guests, handle routine issues (referring more unusual or difficult problems or complaints to supervisor or Manager). * Relay guest maintenance requests by calling the engineering department and follow up with guest no later then 20 minutes. * Relay guest housekeeping requests by calling the Housekeeping department and follow up with the guest no later then 20 minutes. * Answer Front desk phone within three rings. * Undergo computer training and gain knowledge of how reservations work. * Understand and be able to make a walk-in reservation. * Remain knowledgeable about Owners. * Maintain knowledge of events and activities in and around the Beaver Creek area. * Understand the intranet and Public TC-Fileserver to use for additional information. * Handle emergencies that arise when on duty alone, notifying appropriate personnel. * Be knowledgeable of the Elkhorn Lodge amenities and layout. * Assist in general maintenance and inventory of Front Office equipment, supplies, and cleanliness of the Front Desk, and reception area. * Bell person and Concierge duties. * Must be willing to work weekends, holidays, and nights. * Perform other tasks as assigned by the Assistant Property Manager and General Manager. Qualifications: * High school education or equivalent- required. * Basic computer skills with data entry experience - required. * Basic reading, spelling, and math skills - required. * Ability to converse clearly and comfortably with many different types of people - required. * Ability to work with guests using good social manners, diplomacy and tact. - required. * Ability to learn a variety of information about the Company's lodging and recreational facilities, packages and services, as well as general information about the area - required. * One year of customer service experience - preferred Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 184787

SUMMARY: Responsible for greeting guests, taking reservations, providing guest service and settling guest accounts upon completion of their stay. What's in it for you: PTO Paid Vacation after 1 year of service 401K Medical/Dental/Vision Insurance options Short and Long Term Disability options Employer paid life insurance with additional coverage options Employee Travel Program ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets, checks in, and assigns rooms to guests Promptly and effectively deals with guest requests and complaints Answers phone calls and routes appropriately, takes accurate messages, makes reservations and uses upselling techniques as directed by General Manager or sales team Assists sales and marketing efforts as directed by General Manager Handles confidential information with high integrity Maintains accurate cash, accounting, and reservation records Responsible for all cash and credit card transactions so that drawers balance at the end of each shift Answers guest inquiries about area attractions, hotel services, directions or reservations Conducts wake up calls as requested Records pertinent guest information and issues in log book for opening managers review Keeps communal areas and lobby clean Assists breakfast hosts in replenishing food or supplies and cleaning as directed Assists with laundry as directed Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS : Education/Experience: High School Diploma or GED equivalent. Minimum of threemonths hotel guest service experience or equivalent training and experience. Skills: Interpersonal skills Guest service Innate sense of urgency Adaptability Detail oriented Proficient communication Ability to multi-task Advanced experience with personal computers and related software applications Ability to read, write, and speak the English language Working Conditions: Will be required to work nights, weekends, and holidays. Will be required to work in a fast-paced environment. RELATIONSHIPS: Internal: General Manager, Assistant General Manager, Peers, Sales Manager, Director of Sales and Field Operations at the corporate level External: Guests - To provide customer service PHYSICAL/COGNITIVE ACTIVITES: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility of this position is to provide guest service and maintain the hotel reservation system. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision to that of a computer and the ability to adjust or focus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JB.0.00.LN

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Performs the full range of front desk responsibilities for hotels, condominiums, and rental homes. Responsible for welcoming guests and/or homeowners to facility; registering and assigning accommodations; obtaining payments; issuing card/room key and escort instructions to bell staff. May provide information on amenities, services, and directions to guests; responds to questions, resolve guest issues in friendly manner. Maintains records of room availability and guest accounts. Checks departing guests out and closes out account. May coordinate receipt and delivery of messages and items for guests. Additional responsibilities include but are not limited to: * Assist all guests with questions, requests and problems as required in a friendly and positive demeanor. Ensure that all guest problems are resolved in a timely and efficient manner. * Be aware of the Rock Resorts Brand Standards and execute standards in day to day operations and guest interactions. * Answer the phones according to the standards of proper etiquette and as efficient as possible. * Complete daily check-list each shift and perform opening/closing duties. * Perform guest registration and room assignment and accommodate special requests of all customers. * Assist with guest bills, billing enquiries and understand how to solve basic guest billing discrepancies. * Handle all front desk duties according to hotel policies, procedures, internal rules and brand standards. * Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. * Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel * Handle mail and messages properly and on a confidential basis. * Have knowledge about room rates, packages, discounts, promotions and upgrade program and know how to handle each. * Perform duties as a Resort Services Operator. Take ownership of the HotSoS entries and guest follow-up * Complete mid-say and other follow-up calls. * Be actively involved in front desk special projects, task and initiatives. * Cash handling and bank reconciliation responsibilities. * Work in conjunction with other hotel departments and employees to provide exceptional guest service and ensure all guest requests and standard requirements are attended to. Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 183751

Front Desk Agent Part Time employment. Excellent communication skills oral and written. Computer & people skills. Must be detail-oriented, responsive & organized. Responsibilities include front desk, concierge and guest services. Frias Properties of Aspen has served local homeowners and visitors from around the world for more than 40 years.?Helmed by Chuck Frias and Tim Clark, Frias Properties has grown to be a cornerstone company in the Aspen community, employing a large local workforce, servicing hundreds of homeowners, and hosting thousands of visitors each year. Headquartered at 730 East Durant Avenue, Frias Properties also operates three satellite guest check-in locations at the Fasching Haus, Silverglo Condominiums, and Independence Square. All four locations also serve as the operational centers for Aspen vacation rental management and property management with full teams of property managers, maintenance staff, housekeeping personnel, front desk agents, a concierge desk as well as sales, marketing, and accounting professionals. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid x0x1a9ralyqwvvxhb7mo05r9z85vub

The following positions are now open: Front Desk Agent Shuttle Driver Maintenance Technician AM/PM Cooks Dishwasher Server Host Night Auditor $500 Bonus after the first 90 days of work. Amazing Views, Unsurpassed Service and an Awesome Team Environment! The Lodge at Breckenridge is managed by Guest Services, Inc., which is consistently rated as one of the "Best Places to Work" by its valued employees. We are always interested in hearing from talented, energetic individuals who would like to join our team. At Guest Services, our people are our best resource. It is what truly sets us apart from our competition. Our family of 3,500 employees provides the best hospitality management services for 25 million people annually at more than 350 sites nationwide. We are always looking for skilled, caring people to join our extraordinary staff. We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities. recblid wo5i4ibvigavxtofveg0rqnsub8qdd

SUMMARY: Responsible for greeting guests, taking reservations, providing guest service and settling guest accounts upon completion of their stay. What's in it for you: PTO Paid Vacation after 1 year of service 401K Medical/Dental/Vision Insurance options Short and Long Term Disability options Employer paid life insurance with additional coverage options Employee Travel Program ESSENTIAL DUTIES AND RESPONSIBILITIES: Greets, checks in, and assigns rooms to guests Promptly and effectively deals with guest requests and complaints Answers phone calls and routes appropriately, takes accurate messages, makes reservations and uses upselling techniques as directed by General Manager or sales team Assists sales and marketing efforts as directed by General Manager Handles confidential information with high integrity Maintains accurate cash, accounting, and reservation records Responsible for all cash and credit card transactions so that drawers balance at the end of each shift Answers guest inquiries about area attractions, hotel services, directions or reservations Conducts wake up calls as requested Records pertinent guest information and issues in log book for opening managers review Keeps communal areas and lobby clean Assists breakfast hosts in replenishing food or supplies and cleaning as directed Assists with laundry as directed Follows company policies and procedures Other duties as assigned by supervisor or management QUALIFICATIONS : Education/Experience: High School Diploma or GED equivalent. Minimum of threemonths hotel guest service experience or equivalent training and experience. Skills: Interpersonal skills Guest service Innate sense of urgency Adaptability Detail oriented Proficient communication Ability to multi-task Advanced experience with personal computers and related software applications Ability to read, write, and speak the English language Working Conditions: Will be required to work nights, weekends, and holidays. Will be required to work in a fast-paced environment. RELATIONSHIPS: Internal: General Manager, Assistant General Manager, Peers, Sales Manager, Director of Sales and Field Operations at the corporate level External: Guests - To provide customer service PHYSICAL/COGNITIVE ACTIVITES: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations. The major responsibility of this position is to provide guest service and maintain the hotel reservation system. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision to that of a computer and the ability to adjust or focus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JB.0.00.LN

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Duties/Responsibilities: * Provide superior service to our Homeowners and Guests (internal and external) at all times. Follow the resort's etiquette guidelines as mandated in the employee handbook. * Open front desk and lobby each morning, review arrivals and departures, update housekeeping report * Check in guests at front desk, confirming and entering appropriate information by asking for an ID card and credit card. * Run various computer reports at the beginning and end of the shift * Pre-arrival and ongoing Guest contact * Weekly inspection of high end Homes, Condos and Common Areas and preparing these for arrivals and checking after departure * Gain knowledge of Homeowners, units and owner preferences. * Maintain knowledge of events and activities in and around the Beaver Creek area.. * Handle emergencies that arise when on duty alone, notifying appropriate personnel. * Be knowledgeable of the Bachelor Gulch amenities. * Assist homeowners and guests with any questions, and handle routine issues (referring more unusual or difficult problems or complaints to supervisor or Manager). * Relay guest maintenance requests by calling the engineering department and follow up with guest no later than 20 minutes. * Handle any housekeeping requests by attending to guest request as you can or by calling Royal Mountain Cleaners and follow up with the guest no later than 20 minutes. * Answer Front desk phone within three rings. * Undergo computer training and gain knowledge of how reservations work. * Understand and be able to make a walk-in reservation. * Bell person and Concierge duties. * Delivering packages and performing a multiple errands and tasks * Picking up mail and newspapers daily * Solicit guest survey at every opportunity * Conduct weekly testing of CO2 detectors in rental units and update inspection log * Assist in general maintenance and inventory of Front Office equipment, supplies, and cleanliness of the Front Desk, and reception area. * Perform other tasks as assigned by the Assistant Property Manager and General Manager. Qualifications: * Fluent English - required * College degree - highly preferred * High school education or equivalent- required. * Must be willing to work weekends and holidays - required. * Basic computer skills with data entry experience - required. * Professional appearance with excellent written and verbal skills * Excellent attention to detail and organizational skills * Must be a team player, enthusiastic, willing to learn, have great people skills - required * Must be organized and able to multi-task, be patient and well mannered - required. * Must have a valid US Driver's License - required * One year of customer service experience - preferred Benefits include: * Free Ski passes for employees * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 183387

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 183527

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. * Valid driver's license What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 180027

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178158

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Front Desk Lead provides guidance and leadership to the Front Desk Team and is responsible for maintaining and enforcing Brand Standards of Guest Service and procedures to ensure a professional and genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service, interpersonal, and presentation skills in order to assist agents, offer guidance, and resolve guest issues and complaints. This position must have excellent problem solving skills and be able to apply good judgment in decision making. Good communication skills are required. Responsibilities: * Register guests, issue room keys, provide information, process payment for stay, and close out guest accounts at time of check-out as well as overseeing these functions and offering assistance to front desk agents when needed. * Follow proper cash handling procedures outlined in the bank contract and training manual; ensure all agents follow correct procedures as well. * Assist at other departments' front desks, internal and external, as necessary. * Handle confidential and guest information with the highest degree of integrity. * Help train new team members at the discretion of the Front Desk Manager, Assistant Front Desk Manager, and Front Desk Supervisor. * Perform all duties required of the front desk staff and capable of assisting other property management and hotel staff, as necessary, to include filling in other roles such as concierge, greeter, PBX, Guest Service Agent, and any other assistance when called upon. * Fulfill and troubleshoot lift ticket orders for lodging guests. * Exhibits a professional demeanor through appearance and maintains a positive attitude toward all employees, managers, and guests. * Develops a strong working relationship with co-workers and managers throughout the property to ensure communication and teamwork are at optimum levels. * Practices safe work habits in all types of duties and with all equipment. * Complies with all Resort policies, procedures, and standards of operation. * Embraces and promotes Vail Resorts Values. Requirements: * Prior front desk experience - required * LMS knowledge - preferred * Prior lead/supervisory experience - preferred We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177025

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development If you're hard working and feel exhilarated serving others, you'll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you're interested in moving mountains in your career, come work with us at Breckenridge where you'll instantly feel at home. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 170879

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development We are the wild ones. Free, untamed, unstructured and unlike the others. We are confident in who we are and what we seek. We take bold risks to pursue our passions and live boldly with our choices. Our dedication to our mountains, community, coworkers and guests set us apart and bring us together. Come join us at the end of the road. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 182591

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development There's nothing like ski town life in the heart of the Rocky Mountains. You'll get to live and play in the heart of paradise-and work with some of the friendliest coworkers in the Gunnison Valley. In fact, our guests repeatedly tell us that it's the welcoming smiles, upbeat attitudes, and friendly vibe that bring them back to Crested Butte (in addition to the great skiing, of course). Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178109

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development If you're hard working and feel exhilarated serving others, you'll feel right at home in our authentic ski town and world-class mountain resort. As a community of adventurers and discoverers, we deliver an experience of a lifetime to every single guest that visits our mountain town. If you're interested in moving mountains in your career, come work with us at Breckenridge where you'll instantly feel at home. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 183248

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents - at Hyatt you are always 'more than welcome'. Join a team where you can reap the benefits of being a part of two world class companies: Vail Resorts, one of the world's 50 most innovative companies as named by Fast Company, and Hyatt where 'We care for people so they can be their best'. The Hyatt Place Keystone is an upscale select service hotel just steps away from the base of Keystone Ski Resort. This position offers all the perks of two great companies as well as access to employee housing. Job duties include, but are not limited to: * Make authentic connections with guests * Be aware and attentive to guest needs * Check In/Check Out guests efficiently and effectively * Ensure Inventory is accurate daily * Assist with valet duties * Assist in food service responsibilities including kitchen prep, bussing, cleaning, bartending, making specialty coffees and menu items. * Assist with banquet and convention set up and service Qualifications * High school diploma or GED * Six months experience as a Gallery Host at Hyatt Place or similar front office experience * Schedule flexibility - must be able to work any shift including weekends and holidays * Outstanding customer service skills * Ability to work well with other associates * Must be 21 years of age * Valid driver's license We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 168926

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Overnight Front Desk Agent Responsibilities include, but are not limited to: * Greeting guests and homeowners in a warm and friendly, prompt and professional manner * Register guests collecting appropriate information from the guest and make necessary notations in the reservation system, issue room keys, provide information on hotel services and room location, process payment for stay and close out guest accounts at time of check out. * Receive and process payments, explain guest charges accurately and professionally and respond to disputes of guest charges * Make room reservations, log guest requests and accurately maintain the status of each reservation * Manage incoming telephone and email correspondence in a prompt and courteous manner * Assist Guests with luggage and packages in a timely manner. * May perform tasks related to and assist other staff with bellmen, housekeeping and maintenance * Responsible for cleanliness of Guest reception and surrounding public areas * Fulfill concierge duties including dinner, transportation and activity reservations on occasion. Provide useful information to guests about local services and activities * Maintain a high level of professional appearance, demeanor and ethics at all times * Handle confidential information, including guest records with a high degree of integrity * Participate in training classes as assigned by the manager * Comply with all resort policies, deliver a consistently high standard of customer service within the department and maintain a high level of professional appearance, demeanor and ethics at all times. Requirements: * High school diploma or equivalent - required * Proficient in Microsoft applications - required * Ability to communicate with guest, homeowners, and colleagues with diplomacy and tact - required * Ability to communicate effectively in English, both written and verbal - required * Ability to stand for long periods of time in excess of 2 hours without sitting - required * Ability to work in a team and be detail oriented * Strong organizational skills - required * Ability to work a flexible schedule, which includes weekends and evenings - required * Ability to lift and carry 50lbs - preferred * At least 1 year Front Desk Experience - preferred * Previous guest/customer service experience - preferred What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time year - round positions) * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 174309

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * Medical, Dental, and Vision plans (full-time positions) * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 182670

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The front desk agent is responsible for providing genuine and authentic guest service according to brand standards. This is completed through the check-in/ check-out process, guest phone calls, managing folios correctly, guest requests and all other guest interactions. A front desk agent shows empathy when dealing with guest issues and seeks a manager when large issues arise. Must be knowledgeable of hours of operation for mountain outlets and provide accurate information to guests. Job Responsibilities including but not limited to: * Ensure accurate check-in and checkout processes according to RockResorts brand standards. * Answer phone calls politely and efficiently to meet and exceed all guest needs and requests. * Solve basic folio and billing discrepancies to hotel standards and guest satisfaction. * Maintain the second effort log and follow up to ensure all requests are responded to in a timely manner. * Creates accurate keys to guest rooms according to owner log and LMS reservations. * Must have excellent guest and associate relations skills. * Possess strong organizational and verbal communication skills. * Accurately and timely route all communication during an emergency situation. * Ability to sustain composure at all times and remain calm during difficult situations. * Complies with all Resort policies, procedures and standards of operation. Job Requirements: * High School Diploma or Equivalent. * Work experience in a guest service facet- hotel preferred. * Microsoft Office, Property Management Systems (LMS preferred), General Computing. * Ability to communicate in English effectively in both written and verbal mediums. * Ability to multitask in high volume situations. * Ability to speak multiple languages a plus. What's in it for you? Benefits include: * Free Ski passes for employees and dependents * Discount lift tickets for friends and family * Free ski lessons * Discounted lodging, food, gear and mountain shuttles * Discounted bike haul & golf * 401(k) Retirement Plan * Excellent training and professional development We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178056