Aztec Shops San Diego, California
Oct 03, 2023Full time
Description SUMMARY: The Bar Supervisor assists the Bar Manager in the operation of multiple bars before and on event day. Works closely with team members to positively impact the business through labor reduction and cost controls. Directs team as necessary to ensure all operations are in compliance with sanitation, safety, and alcohol policies. Reviews work procedures and operational problems to determine ways to improve service, performance, or safety. Assists team members in daily tasks as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION: NOTE: The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs. The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsible for following and enforcing daily Bar operations to ensure the Company's proper procedures, guidelines, and policies are in place for quality and service. Effectively leads, oversees, and directs employees engaged in Bar preparation, set-up, point of sale operations, customer service, inventory, cash handling, checklists, set ups and opening and closing procedures. Observe, document, and evaluate job performances of staff. Develops and maintains working relationships with customers, coworkers, vendors, and staff. Ensures team members remain well informed of any changes in policies or events, and effectively communicate any issue to management. Follow and enforce all company rules and regulations including safety, sanitation, and alcohol policies. Communicate with manager and warehouse to oversee appropriate ordering and delivery of beverage products and that all operations are carried out successfully. Order and maintain product inventory Directs staffing during events to ensure a high-quality appearance of the bars with a focus on attention to detail, cleanliness, and clear sight lines. Ensures staff follows uniform and appearance guidelines. Resolve internal and external customer issues and complaints to ensure customer satisfaction Responsible for following and enforcing all local, state, and federal health, safety and employment laws and regulations. May perform some service tasks, such as assisting guests, stocking shelves, counting inventory, cashier duties when necessary and other duties as assigned by management. Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health. Minimum Requirements MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED: The minimum requirement for applicants is a High School Diploma or General Education Development (GED); plus at least six months experience in bar service/operations; or equivalent combination of education and experience. Experience leading teams and a knowledge of bar preparation. Strong interpersonal skills, self-motivation, and organizational skills required. Responsible Beverage Service (RBS) Alcohol Certification and Food Handler certificate from San Diego County. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS LANGUAGE SKILLS: Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines, and objectives. Requires the ability to effectively communicate and respond to questions with customers and employees using correct English MATHEMATICAL SKILLS: Basic math skills with the ability to count in ascending or descending order. Must be able to add, subtract, multiply and divide. REASONING ABILITY: Requires the ability to understand and apply general written or oral instruction. MANUAL DEXTERITY: Requires the ability to use a variety of equipment and utensils. PHYSICAL COMMUNICATION: Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds. PHYSICAL DEMANDS: Must be able to operate bar service equipment (to include but not limited to), beverage dispensing equipment, as well as cash register, bar equipment, and computers. While performing the duties of this job, the employee is frequently required to stand for prolonged hours and handle objects. Employees are occasionally required to stand, walk/move. Must be able to move, lift or carry heavy objects or materials up to 50 pounds. The employee may need to ascend/descend stairs. Specific visual abilities required by this job include close vision and distance vision. Ability to work in a fast-paced environment. WORKING CONDITIONS AND HAZARDS Work is regularly performed in a food production area where there is frequent exposure to food fumes or airborne particles. The employee frequently works near moving mechanical parts and as well as cleaning chemicals. The employee will work outdoors with exposure to varying weather conditions, dust, allergens and work temperatures. The noise level in the work environment is usually moderate on non-event days and moderate to loud with events BACKGROUND CHECK INFORMATION: A background check must be completed satisfactorily before any candidate can be offered a full-time, part-time non-student, or sensitive student position with Aztec Shops Ltd. Background checks will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Aztec Shops employees who apply for the position. Aztec Shops Ltd. complies with all applicable federal, state and local laws, including fair employment practices and equal employment opportunity, when conducting background checks. Must comply with SDSU COVID-19 Policies and Procedures. Aztec Shops is committed to providing equal employment opportunity (EEO) decisions solely upon an individual's qualifications relating to the requirements of the position for which the individual is being considered, in regards to recruiting, hiring, training, transferring and promoting the best qualified persons for all jobs without regard to ancestry, age, color, disability, genetic information, gender, gender identity, gender expression hair style or texture associated with race, marital status, medical condition (genetic characteristics (GINA) , cancer or a record or history of cancer), national origin, race, religion (religious dress/grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions, reproductive choices), sexual orientation, military or veteran status, victimization of domestic violence (includes sexual assault, and/or stalking),or any other categories protected by law. Aztec Shops ensures that this applies to all personnel actions such as compensation, benefits, transfers, layoffs, company-sponsored training, promotions, terminations and disciplinary actions. Aztec Shops, Ltd. is also committed to promoting a diverse, equitable and inclusive workplace culture. Our organization embraces the many dimensions of diversity that make individuals unique and harness a variety of perspectives in order to create better outcomes that will benefit everyone.