Job DetailsLevelExperiencedJob Location3218 - Seattle, WAPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$18.00 HourlyTravel PercentageNoneJob ShiftAnyJob CategoryRestaurant - Food ServiceJob responsibilitiesAssistant ManagerReports to: Restaurant General Manager FLSA status type: Non-Exempt - Full-Time HourlyPosition overviewAn Assistant Manager is the face of Ambrosia QSR. It is their interactions with guests and positive management of the staff that will ensure the best possible dining experience. Assistant Managers work mostly opposite shifts and days of the Restaurant General Manager. They are considered the right hand to the Restaurant General Manager and will continue development training to encourage inter-company growth. Assistant Mangers must have positive coaching skills, be proficient in "ALL" work stations and have a strong command of shift control tasks along with being capable of performing computer/administrative tasks as assigned.Job responsibilitiesProfitabilityValidate that all food is cooked to order. Ensure all food, specialty drinks and desserts follow company recipes and are always accounted for in the POS system.Conduct inventory of food and place food orders to meet the demands of the business. Manage the multiple areas of food flow through the restaurant to ensure food cost standards are met.Monitor staffing throughout the day. Verify accurate payroll and time clock punches. Manage labor to ensure profitability of the restaurant. Ensure that all subordinate employees remain productive throughout their shift.Use equipment, small wares, and products for their intended purpose. Validate it is safe and working properly. Ensure staff uses all safety equipment as required.Follow all cash policies. Execute mandatory procedures and training to validate the authenticity of all large bills.GuestsWork with friendliness and a sense of urgency; greet every guest.Ensure that every guest has an exceptional visit every time they visit the restaurant. Resolve issues with positivity and sound judgement.Walk through the entire restaurant checking on guests, asking how their meal was, verify that the building exterior is inviting and safe.Know the market trade area so that decisions can be made relevant to the guests and community need.TeamRecruit new team members, train, and develop existing staff. Follow training plans, procedures, and systems in place to achieve targeted goals.Organize team meetings, pre shift meetings and safety meetings.Demonstrate the guest first behavior. Consistently promote excellent guest service.Ensure that the restaurant follows all local state and federal laws including but not limited to: breaks laws, minor laws, safety policies, sick policies, and scheduling.OperationsManage all food safety regulations and follow restaurant safety procedures; ensure all required postings are visible and legible as determined by Operations and Human Resources.Follow all local marketing plans to ensure the staff is trained and prepared for promotions. Use all structured material set forth by corporate partners.Implement and administer team policies, procedures, and behaviors to ensure a safe and positive work environment.Ensure daily food safety compliance measures and operational standards.Communicate with the Restaurant General Manager and support restaurant leaders when necessary. Qualifications and skillsBe at least 18 years or older.Authorized to work in the United States (Ambrosia QSR participates in E-verify) Able to communicate with co-workers and supervisors effectively verbally and in writing.Must be a team player and willing to demonstrate personal responsibility including but not limited to: being on time, in uniform, and treating others how you would like to be treated, take pride in work and perform it with energy, empathy and engagement.Engaged in hands-on leadership with a strong focus on growth and development of people.Ability to assess business needs and problem solve independently.Pass a background check upon hire/promotion and have a valid driver license.Education and work experienceRequired High School Diploma or equivalent.Must have 1-2 years of direct food/retail management experience.Some experience using a POS system is preferred.Able to obtain a Food Handlers Permit and Serv Safe Certificate (Food Handlers within two weeks and Serv Safe within six weeks of hire/promotion respectively.) Necessary tools and equipmentHot kitchen equipment including but not limited to; toasters, broilers, fryers, steam tables, warming units, ovens, and microwaves (safety equipment is provided and required to be worn when working with designated equipment).Slicers, choppers, and corers (cutting gloves are provided and required to be worn when working with specified equipment).Beverage equipment: soda machines, shake machines and mixers, Icee machines, coffee makers and blenders for specialty beverages.POS systems; cash registers, and time keeping equipment.Janitorial supplies-brooms, dustpans, deck brushes, towels, buckets, chemicals, toilet brushes, and dish washing supplies.Qualifications and SkillsPhysical Requirements: Lifting:NeverSeldom1-33% of shiftOccasionally32-66% of shiftContinuously67-100% of shift1-10 pounds7011-20 pounds2021-50 pounds1050 or more poundsxMaximum # lifted by team member without help -50 lbs; lifts over 50 lbs will be done with 2 or more people.Carrying1-10 pounds7011-20 pounds2021-50 pounds1050 or more poundsxMaximum # carried by worker without help-50 lbs.; items weighing more than 50 lbs will be done with 2 or more people.Pushing/pulling force to be Exerted:1-10 pounds7011-20 pounds2021-50 pounds1050 or more poundsxMaximum # pushed/pulled by worker without help-50 lbs.; maximum distance 200 feet on level cement or tile with 1-2 steps.NeverSeldom 1-33% of shiftOccasionally 34-66% of shiftContinuously 67-100% of shiftBend/StoopxTwistxCrouch/SquatxKneel/CrawlxWalk/level surfacexWalk/uneven surfacexClimb stepsxClimb LadderxWork at heightsxReach at or above shouldersxReach below ShouldersxUse of armsxUse of hands/wristsxGrasping/SqueezingxOperate foot controlsxEnvironmentNOYESInside90% of shiftOutside10% of shiftTemperature ExtremesXVibrationXWork on or around moving machinery or mechanical partsxPersonal Protective Equipment (PPE)Equipment RequiredYESNOBootsxOil/Heat resistant for fryer filterGlovesxOil/Heat resistant for fryer filterApronxOil/Heat resistant for fryer filterFace ShieldxOil/Heat resistant for fryer filterHeat Resistant GlovesxOil/Heat resistant for fryer filterCut resistant glovesxFor slicing equipmentOven MittsxHeat resistant for the ovensBroiler GlovesxHeat resistant for the BroilerEndurance based on 10-hour shift in quick service restaurantNeverSeldom1-5% of shiftOccasionally6-33% of shiftFrequently34-66% of shiftContinuously67-100% of shiftTotal HRS atTotal HRS in ShiftSittingx.25Standingx39Walkingx39Change Positionsx39 This Assistant Member Job Description replaces any previous versions approved by Ambrosia QSR. The company reserves the right to change or add to job descriptions as the need arises with or/without notice. This job description does not constitute a written or implied contract of employment. Ambrosia QSR is an at will employer, which means that either the company or the employee can terminate the employment relationship, with or without cause at any time. Ambrosia QSR is an equal opportunity employer.I have received and reviewed the Assistant Manager Job Description and understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions described.
Jan 23, 2021
Full time
Job DetailsLevelExperiencedJob Location3218 - Seattle, WAPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$18.00 HourlyTravel PercentageNoneJob ShiftAnyJob CategoryRestaurant - Food ServiceJob responsibilitiesAssistant ManagerReports to: Restaurant General Manager FLSA status type: Non-Exempt - Full-Time HourlyPosition overviewAn Assistant Manager is the face of Ambrosia QSR. It is their interactions with guests and positive management of the staff that will ensure the best possible dining experience. Assistant Managers work mostly opposite shifts and days of the Restaurant General Manager. They are considered the right hand to the Restaurant General Manager and will continue development training to encourage inter-company growth. Assistant Mangers must have positive coaching skills, be proficient in "ALL" work stations and have a strong command of shift control tasks along with being capable of performing computer/administrative tasks as assigned.Job responsibilitiesProfitabilityValidate that all food is cooked to order. Ensure all food, specialty drinks and desserts follow company recipes and are always accounted for in the POS system.Conduct inventory of food and place food orders to meet the demands of the business. Manage the multiple areas of food flow through the restaurant to ensure food cost standards are met.Monitor staffing throughout the day. Verify accurate payroll and time clock punches. Manage labor to ensure profitability of the restaurant. Ensure that all subordinate employees remain productive throughout their shift.Use equipment, small wares, and products for their intended purpose. Validate it is safe and working properly. Ensure staff uses all safety equipment as required.Follow all cash policies. Execute mandatory procedures and training to validate the authenticity of all large bills.GuestsWork with friendliness and a sense of urgency; greet every guest.Ensure that every guest has an exceptional visit every time they visit the restaurant. Resolve issues with positivity and sound judgement.Walk through the entire restaurant checking on guests, asking how their meal was, verify that the building exterior is inviting and safe.Know the market trade area so that decisions can be made relevant to the guests and community need.TeamRecruit new team members, train, and develop existing staff. Follow training plans, procedures, and systems in place to achieve targeted goals.Organize team meetings, pre shift meetings and safety meetings.Demonstrate the guest first behavior. Consistently promote excellent guest service.Ensure that the restaurant follows all local state and federal laws including but not limited to: breaks laws, minor laws, safety policies, sick policies, and scheduling.OperationsManage all food safety regulations and follow restaurant safety procedures; ensure all required postings are visible and legible as determined by Operations and Human Resources.Follow all local marketing plans to ensure the staff is trained and prepared for promotions. Use all structured material set forth by corporate partners.Implement and administer team policies, procedures, and behaviors to ensure a safe and positive work environment.Ensure daily food safety compliance measures and operational standards.Communicate with the Restaurant General Manager and support restaurant leaders when necessary. Qualifications and skillsBe at least 18 years or older.Authorized to work in the United States (Ambrosia QSR participates in E-verify) Able to communicate with co-workers and supervisors effectively verbally and in writing.Must be a team player and willing to demonstrate personal responsibility including but not limited to: being on time, in uniform, and treating others how you would like to be treated, take pride in work and perform it with energy, empathy and engagement.Engaged in hands-on leadership with a strong focus on growth and development of people.Ability to assess business needs and problem solve independently.Pass a background check upon hire/promotion and have a valid driver license.Education and work experienceRequired High School Diploma or equivalent.Must have 1-2 years of direct food/retail management experience.Some experience using a POS system is preferred.Able to obtain a Food Handlers Permit and Serv Safe Certificate (Food Handlers within two weeks and Serv Safe within six weeks of hire/promotion respectively.) Necessary tools and equipmentHot kitchen equipment including but not limited to; toasters, broilers, fryers, steam tables, warming units, ovens, and microwaves (safety equipment is provided and required to be worn when working with designated equipment).Slicers, choppers, and corers (cutting gloves are provided and required to be worn when working with specified equipment).Beverage equipment: soda machines, shake machines and mixers, Icee machines, coffee makers and blenders for specialty beverages.POS systems; cash registers, and time keeping equipment.Janitorial supplies-brooms, dustpans, deck brushes, towels, buckets, chemicals, toilet brushes, and dish washing supplies.Qualifications and SkillsPhysical Requirements: Lifting:NeverSeldom1-33% of shiftOccasionally32-66% of shiftContinuously67-100% of shift1-10 pounds7011-20 pounds2021-50 pounds1050 or more poundsxMaximum # lifted by team member without help -50 lbs; lifts over 50 lbs will be done with 2 or more people.Carrying1-10 pounds7011-20 pounds2021-50 pounds1050 or more poundsxMaximum # carried by worker without help-50 lbs.; items weighing more than 50 lbs will be done with 2 or more people.Pushing/pulling force to be Exerted:1-10 pounds7011-20 pounds2021-50 pounds1050 or more poundsxMaximum # pushed/pulled by worker without help-50 lbs.; maximum distance 200 feet on level cement or tile with 1-2 steps.NeverSeldom 1-33% of shiftOccasionally 34-66% of shiftContinuously 67-100% of shiftBend/StoopxTwistxCrouch/SquatxKneel/CrawlxWalk/level surfacexWalk/uneven surfacexClimb stepsxClimb LadderxWork at heightsxReach at or above shouldersxReach below ShouldersxUse of armsxUse of hands/wristsxGrasping/SqueezingxOperate foot controlsxEnvironmentNOYESInside90% of shiftOutside10% of shiftTemperature ExtremesXVibrationXWork on or around moving machinery or mechanical partsxPersonal Protective Equipment (PPE)Equipment RequiredYESNOBootsxOil/Heat resistant for fryer filterGlovesxOil/Heat resistant for fryer filterApronxOil/Heat resistant for fryer filterFace ShieldxOil/Heat resistant for fryer filterHeat Resistant GlovesxOil/Heat resistant for fryer filterCut resistant glovesxFor slicing equipmentOven MittsxHeat resistant for the ovensBroiler GlovesxHeat resistant for the BroilerEndurance based on 10-hour shift in quick service restaurantNeverSeldom1-5% of shiftOccasionally6-33% of shiftFrequently34-66% of shiftContinuously67-100% of shiftTotal HRS atTotal HRS in ShiftSittingx.25Standingx39Walkingx39Change Positionsx39 This Assistant Member Job Description replaces any previous versions approved by Ambrosia QSR. The company reserves the right to change or add to job descriptions as the need arises with or/without notice. This job description does not constitute a written or implied contract of employment. Ambrosia QSR is an at will employer, which means that either the company or the employee can terminate the employment relationship, with or without cause at any time. Ambrosia QSR is an equal opportunity employer.I have received and reviewed the Assistant Manager Job Description and understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions described.
OverviewWe're excited to have now joined the 7-Eleven family of stores!With management team, the Assistant Restaurant Manager ensures that the overall store condition complies with company standards including: store cleanliness, food service, customer service, and merchandising- thereby maximizing store profitability, expense control, inventory levels, and shortage control. Assistant Restaurant Manager aids in fostering a coaching environment where team members want to excel and are recognized for their achievements.Cultivate a GUEST in Mind Culture.1. Focus on the wildly important.2. Be a leader.3. Be committed to the guest.ResponsibilitiesProvides prompt, courteous customer service by discovering customer needs and management support, by ensuring that every experience will be fast, friendly, and delicious. Aids in the planning and preparation of work schedules to provide the best possible level of customer service and floor coverage. Assists and supports management in calculations of food consumption, and requests purchases of food products, supplies and equipment, as required. Assists in analyzing financial data including but not limited to profit and loss statements, shortage to identify business opportunities and increase of sales. Assists in analyzing food service results and trends to determine the proper action plans, to leverage the stores food sales and address areas for improvement. Maintains 100% in-stock efficiency on top selling items. Oversees and may assist in preparing food items per required menus and recipes. Assists and supports management to promote strong sales, by focusing on the Team. Assists Restaurant Manager in training and coaching to develop top performing team members. Helps ensure team members are current on product offerings and promotions. Collaborates with Restaurant Manager in coaching restaurant team members, and teaching them how to handle difficult and complicated situations by fostering a Team environment. Assists in overseeing daily restaurant operations. Inspires Team members to provide a fast, friendly and delicious service to customers, by creating a working environment that upholds the goals and brand image. Follows company dress code standards as specified for Assistant Restaurant Manager. Performs other duties as assigned. Reports to work on time and when scheduled. QualificationsEducation/ ExperienceHigh School diploma or GED required. Two (2) year degree or above is strongly preferred. A minimum of two (2) years of retail, fast food or sales supervision experience is preferred. Must maintain current Food Handler and food Safety Certifications as required by County. Must be authorized to work in the United States. Knowledge and SkillsDemonstrated leadership and customer service skills and competencies. Proven success developing team members. Demonstrated ability to use P and store reports to affect change. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Excellent oral and written communication and intrapersonal skills. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Proficient computer knowledge (Microsoft products preferred Word, Excel). PDI/Verifone/Topaz experience preferred. Physical FunctionsMust be able to stand and/or walk for a full shift. Ability to occasionally lift and/or carry up to 50 pounds for ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., to assisting in stocking/maintaining inventory levels). Ability to push and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.) Ability to bend at the waist with some twisting up to one hour of the workday. Ability to grasp, reach and manipulate objects with hands up to all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday. May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.Work ScheduleCommitted to work assigned hours. Must be able to work flexible hours (night, weekends, holidays, and perhaps on-call duty.) Stores operate 24 hours a day, 7 days a week.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position.This job description is subject to change at any time. Pay Range:$15.34 - $18.89Benefits: For a general description of all benefits 7-Eleven is offering for the position, please use the link below and see the 3rd section called "Variable Hour Employees".Vacation and other paid time-off is also offered based on eligibilityBenefits ProgramThe hourly or salary range is the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Jan 23, 2021
Full time
OverviewWe're excited to have now joined the 7-Eleven family of stores!With management team, the Assistant Restaurant Manager ensures that the overall store condition complies with company standards including: store cleanliness, food service, customer service, and merchandising- thereby maximizing store profitability, expense control, inventory levels, and shortage control. Assistant Restaurant Manager aids in fostering a coaching environment where team members want to excel and are recognized for their achievements.Cultivate a GUEST in Mind Culture.1. Focus on the wildly important.2. Be a leader.3. Be committed to the guest.ResponsibilitiesProvides prompt, courteous customer service by discovering customer needs and management support, by ensuring that every experience will be fast, friendly, and delicious. Aids in the planning and preparation of work schedules to provide the best possible level of customer service and floor coverage. Assists and supports management in calculations of food consumption, and requests purchases of food products, supplies and equipment, as required. Assists in analyzing financial data including but not limited to profit and loss statements, shortage to identify business opportunities and increase of sales. Assists in analyzing food service results and trends to determine the proper action plans, to leverage the stores food sales and address areas for improvement. Maintains 100% in-stock efficiency on top selling items. Oversees and may assist in preparing food items per required menus and recipes. Assists and supports management to promote strong sales, by focusing on the Team. Assists Restaurant Manager in training and coaching to develop top performing team members. Helps ensure team members are current on product offerings and promotions. Collaborates with Restaurant Manager in coaching restaurant team members, and teaching them how to handle difficult and complicated situations by fostering a Team environment. Assists in overseeing daily restaurant operations. Inspires Team members to provide a fast, friendly and delicious service to customers, by creating a working environment that upholds the goals and brand image. Follows company dress code standards as specified for Assistant Restaurant Manager. Performs other duties as assigned. Reports to work on time and when scheduled. QualificationsEducation/ ExperienceHigh School diploma or GED required. Two (2) year degree or above is strongly preferred. A minimum of two (2) years of retail, fast food or sales supervision experience is preferred. Must maintain current Food Handler and food Safety Certifications as required by County. Must be authorized to work in the United States. Knowledge and SkillsDemonstrated leadership and customer service skills and competencies. Proven success developing team members. Demonstrated ability to use P and store reports to affect change. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Excellent oral and written communication and intrapersonal skills. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Proficient computer knowledge (Microsoft products preferred Word, Excel). PDI/Verifone/Topaz experience preferred. Physical FunctionsMust be able to stand and/or walk for a full shift. Ability to occasionally lift and/or carry up to 50 pounds for ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., to assisting in stocking/maintaining inventory levels). Ability to push and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.) Ability to bend at the waist with some twisting up to one hour of the workday. Ability to grasp, reach and manipulate objects with hands up to all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday. May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs.Work ScheduleCommitted to work assigned hours. Must be able to work flexible hours (night, weekends, holidays, and perhaps on-call duty.) Stores operate 24 hours a day, 7 days a week.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position.This job description is subject to change at any time. Pay Range:$15.34 - $18.89Benefits: For a general description of all benefits 7-Eleven is offering for the position, please use the link below and see the 3rd section called "Variable Hour Employees".Vacation and other paid time-off is also offered based on eligibilityBenefits ProgramThe hourly or salary range is the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
OverviewWe're excited to have now joined the 7-Eleven family of stores!The Restaurant Associate is responsible for providing prompt, efficient, effective safe and courteous quality food service to the guest. These objectives are obtained through quality of guests, merchandising handling, cleaning, maintenance, safety, security, and other general duties as assigned.Cultivate a GUEST in Mind Culture.1. Focus on the wildly important.2. Be a leader.3. Be committed to the guest.ResponsibilitiesProvides prompt, courteous service by greeting and assisting guests. Performs duties necessary to maintain stores cleanliness, and basic upkeep (food preparation areas, shelves, counter space, etc.), ensuring that areas are sanitary and presentable at all times. Complies with all food safety behaviors including but not limited to proper food handling procedures, temperature requirements, and bad merchandise record. (All Restaurant Associates are required to wear latex gloves while handling and preparing food products.) Maintains knowledge of all products offerings and promotions. Supports advertising campaigns, sales promotions, and properly displays food. (Building and taking down of display) Maintains 100% in-store efficiency on top selling menu items. Receives product from vendor and follows correct procedures (building and taking down displays.) In addition to assisting management with ordering and vendor check-in. Monitors food activities to ensure that guests receive exceptional service. Examine food products to ensure that it is correctly priced. (Inventory levels, pricing, stocking and rotating merchandise.) Keeps food service display fully stocked, ensuring merchandise faces front at all times. Prepares food items per required menu and recipe for affiliated stores. Assembles high-margin products as directed by Food Service or Facility Manager. Follows Company policies and procedures, and all laws governing beverage and tobacco sales. Follows all credit card, money order, and check cashing policies. Regularly looks for, and eliminates safety hazards. Reports unsafe acts or conditions to management. Prepares required accident/incident reports; immediately reporting such activity to management. Uses suggestive selling techniques, when operating the cash register, and all point-of-sales equipment. Follows Company policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors, and guests. Safeguards cash and merchandise; follows Company robbery prevention and reaction procedures as provided in the Emergency Response Reporting Procedures and Policy Manual. Reacts to and reports customer complaints tactfully and promptly. Maintains a professional personal appearance in accordance with Company Uniform and Personal Appearance Policy. Reports to work on time and when scheduled. Performs other duties as assigned.QualificationsEducation and ExperienceHigh School diploma or GED is preferred. Previous food service experience is preferred. Must maintain current food handlers or food safety certification as required by county. Must be authorized to work in the United States.Knowledge and SkillsDemonstrates sales and customer services skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Ability to perform basic computer skills.Physical FunctionsMust be able to stand and/or walk for full shift. Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., assisting in stocking/maintaining inventory levels). Ability to push, and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.) Ability to bend at the waist with some twisting, up to one hour of the workday. May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs. Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.Working ConditionsEmployee performs approximately 95% of work indoors. Outside work will be required. Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.Work ScheduleCommitted to work assigned hours. Must be able to work flexible hours (nights, weekends, and holidays.) Stores operate 24 hours a day, 7 days a week.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position.This job description is subject to change at any time. In connection with Colorado's "Equal Pay for Equal Work Act," 7-Eleven, Inc. provides the following information:Pay Range:$12.32 - $13.28Benefits:For a general description of all benefits 7-Eleven is offering for the position, please use the link below and see the 3rd section called "Variable Hour Employees".Vacation and other paid time-off is also offered based on eligibilityBenefits ProgramThe hourly or salary range is the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Jan 23, 2021
Full time
OverviewWe're excited to have now joined the 7-Eleven family of stores!The Restaurant Associate is responsible for providing prompt, efficient, effective safe and courteous quality food service to the guest. These objectives are obtained through quality of guests, merchandising handling, cleaning, maintenance, safety, security, and other general duties as assigned.Cultivate a GUEST in Mind Culture.1. Focus on the wildly important.2. Be a leader.3. Be committed to the guest.ResponsibilitiesProvides prompt, courteous service by greeting and assisting guests. Performs duties necessary to maintain stores cleanliness, and basic upkeep (food preparation areas, shelves, counter space, etc.), ensuring that areas are sanitary and presentable at all times. Complies with all food safety behaviors including but not limited to proper food handling procedures, temperature requirements, and bad merchandise record. (All Restaurant Associates are required to wear latex gloves while handling and preparing food products.) Maintains knowledge of all products offerings and promotions. Supports advertising campaigns, sales promotions, and properly displays food. (Building and taking down of display) Maintains 100% in-store efficiency on top selling menu items. Receives product from vendor and follows correct procedures (building and taking down displays.) In addition to assisting management with ordering and vendor check-in. Monitors food activities to ensure that guests receive exceptional service. Examine food products to ensure that it is correctly priced. (Inventory levels, pricing, stocking and rotating merchandise.) Keeps food service display fully stocked, ensuring merchandise faces front at all times. Prepares food items per required menu and recipe for affiliated stores. Assembles high-margin products as directed by Food Service or Facility Manager. Follows Company policies and procedures, and all laws governing beverage and tobacco sales. Follows all credit card, money order, and check cashing policies. Regularly looks for, and eliminates safety hazards. Reports unsafe acts or conditions to management. Prepares required accident/incident reports; immediately reporting such activity to management. Uses suggestive selling techniques, when operating the cash register, and all point-of-sales equipment. Follows Company policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors, and guests. Safeguards cash and merchandise; follows Company robbery prevention and reaction procedures as provided in the Emergency Response Reporting Procedures and Policy Manual. Reacts to and reports customer complaints tactfully and promptly. Maintains a professional personal appearance in accordance with Company Uniform and Personal Appearance Policy. Reports to work on time and when scheduled. Performs other duties as assigned.QualificationsEducation and ExperienceHigh School diploma or GED is preferred. Previous food service experience is preferred. Must maintain current food handlers or food safety certification as required by county. Must be authorized to work in the United States.Knowledge and SkillsDemonstrates sales and customer services skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Ability to perform basic computer skills.Physical FunctionsMust be able to stand and/or walk for full shift. Ability to occasionally lift and/or carry up to 50 pounds from ground to overhead, and/or 60 pounds from ground to waist level, up to thirty minutes of workday (i.e., assisting in stocking/maintaining inventory levels). Ability to push, and pull with arms up to a force of 128 pounds (i.e., utilizing hand truck.) Ability to bend at the waist with some twisting, up to one hour of the workday. May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials and/or place or remove signs. Ability to grasp, reach, and manipulate objects with hands all day. This handwork requires eye-hand coordination and may require bilateral coordination of hands, up to four hours of the workday.Working ConditionsEmployee performs approximately 95% of work indoors. Outside work will be required. Employee is exposed to intermittent indoor cold temperature extremes when working in the walk-in cooler and/or freezer.Work ScheduleCommitted to work assigned hours. Must be able to work flexible hours (nights, weekends, and holidays.) Stores operate 24 hours a day, 7 days a week.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position.This job description is subject to change at any time. In connection with Colorado's "Equal Pay for Equal Work Act," 7-Eleven, Inc. provides the following information:Pay Range:$12.32 - $13.28Benefits:For a general description of all benefits 7-Eleven is offering for the position, please use the link below and see the 3rd section called "Variable Hour Employees".Vacation and other paid time-off is also offered based on eligibilityBenefits ProgramThe hourly or salary range is the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Pay $14/hr. **plus bonus potential** Shifts: This is a part-time job opportunity with shifts typically in the early morning/day with schedules ranging from 4 AM -6 PM Come help build the coolest convenience experience on the planet! At Maverik, we are passionate about preparing fresh and tasty food. Our award winning, made to order, and ready to eat menu items is why our customers come back for more and our food service team is behind every tasty offering. Food Crew opportunities allow you to bring smiles to customers faces and give them energy for their adventures. Whether its suggesting a new breakfast burrito they now cant live without or creating the perfect made to order tacos just in time for lunch, if youre ready to provide terrific food with a smile and are at least 16 years of age, we have opportunities for you. What's in it for you: Opportunity to Advance; 75% of our managers are promoted from within! Exciting Incentives - Team Climb Store Employee Bonus 50% discount on food/drink items purchased while on shift Tuition assistance (up to $5250 a year!) Paid Vacation - Earn paid time off starting day one! Medical, Dental and Vision insurance for full-time employees $75 annual gym reimbursement Competitive compensation Holiday Pay What Youll do as a Food Service Crew Member: Prepare food product assortment by following recipes and stock and maintain food displays throughout the shift Maintain self-serve offerings including the coffee bar, fountain machine and condiment center Provide prompt and courteous customer service Ensure department is clean and inviting Receive product delivers from vendors, including moving, sorting and stacking cases Conduct daily inspections of perishable products to check freshness and proper rotation Address customer complaints in a positive manner and document complaints for follow up by the Store Manager Keep the store free of litter and spills and ensure equipment is clean and in working condition Ability to meet the physical demands of lifting, bending, carrying, pushing and pulling of items 20-50 lbs. as well as standing long periods of time Additional responsibilities as assigned Youll be a great fit if you have: Previous food service, fast food, cashier, or prep cook experience and at least 16 years old The desire to help and serve others Excellent customer service and communication skills The ability to learn simple tasks quickly and work with little to no supervision A Food Handlers Permit, if required by the store/county What you will get: Connections with great people and a great company Team environment thats supportive and fun! Opportunities to learn about great customer service and retail Competitive Market-based pay, great benefits, and career growth opportunities What we believe in: Treating others better than they expect to be treated Making Maverik a great place to work by having fun and taking responsibility Making Maverik a great operator for our customer by being a problem solver and putting the customer first Making Maverik a great growth company by sharing ideas and working to get better every day APPLY TODAY and join our team! Maverik fully supports the Covid-19 vaccine for all employees, and strongly recommends that team members obtain the vaccine when it becomes available
Jan 23, 2021
Full time
Pay $14/hr. **plus bonus potential** Shifts: This is a part-time job opportunity with shifts typically in the early morning/day with schedules ranging from 4 AM -6 PM Come help build the coolest convenience experience on the planet! At Maverik, we are passionate about preparing fresh and tasty food. Our award winning, made to order, and ready to eat menu items is why our customers come back for more and our food service team is behind every tasty offering. Food Crew opportunities allow you to bring smiles to customers faces and give them energy for their adventures. Whether its suggesting a new breakfast burrito they now cant live without or creating the perfect made to order tacos just in time for lunch, if youre ready to provide terrific food with a smile and are at least 16 years of age, we have opportunities for you. What's in it for you: Opportunity to Advance; 75% of our managers are promoted from within! Exciting Incentives - Team Climb Store Employee Bonus 50% discount on food/drink items purchased while on shift Tuition assistance (up to $5250 a year!) Paid Vacation - Earn paid time off starting day one! Medical, Dental and Vision insurance for full-time employees $75 annual gym reimbursement Competitive compensation Holiday Pay What Youll do as a Food Service Crew Member: Prepare food product assortment by following recipes and stock and maintain food displays throughout the shift Maintain self-serve offerings including the coffee bar, fountain machine and condiment center Provide prompt and courteous customer service Ensure department is clean and inviting Receive product delivers from vendors, including moving, sorting and stacking cases Conduct daily inspections of perishable products to check freshness and proper rotation Address customer complaints in a positive manner and document complaints for follow up by the Store Manager Keep the store free of litter and spills and ensure equipment is clean and in working condition Ability to meet the physical demands of lifting, bending, carrying, pushing and pulling of items 20-50 lbs. as well as standing long periods of time Additional responsibilities as assigned Youll be a great fit if you have: Previous food service, fast food, cashier, or prep cook experience and at least 16 years old The desire to help and serve others Excellent customer service and communication skills The ability to learn simple tasks quickly and work with little to no supervision A Food Handlers Permit, if required by the store/county What you will get: Connections with great people and a great company Team environment thats supportive and fun! Opportunities to learn about great customer service and retail Competitive Market-based pay, great benefits, and career growth opportunities What we believe in: Treating others better than they expect to be treated Making Maverik a great place to work by having fun and taking responsibility Making Maverik a great operator for our customer by being a problem solver and putting the customer first Making Maverik a great growth company by sharing ideas and working to get better every day APPLY TODAY and join our team! Maverik fully supports the Covid-19 vaccine for all employees, and strongly recommends that team members obtain the vaccine when it becomes available
Pay $12.50-$13.50/hr.**plus bonus potential** Shifts: This is a full-time job opportunity with early morning/day schedules At Maverik, we are passionate about preparing fresh and tasty food. Our award winning, made to order, and ready to eat menu items is why our customers come back for more and our prep cook team is behind every tasty offering. Our entry-level opportunities allow you to bring smiles to customers faces and give them energy for their adventures. Whether its suggesting a new breakfast burrito they now cant live without or creating the perfect made to order tacos just in time for lunch, if youre ready to cook terrific food with a smile and at least 16 years of age, we have opportunities for you. APPLY TODAY and join our team! What's in it for you: Prepare/cook food product assortment by following recipes and stock and maintain food displays throughout the shift Maintain self-serve offerings including the coffee bar, fountain machine and condiment center Provide prompt and courteous customer service Ensure department is clean and inviting Receive product delivers from vendors, including moving, sorting and stacking cases Conduct daily inspections of perishable products to check freshness and proper rotation Address customer complaints in a positive manner and document complaints for follow up by the Store Manager Keep the store free of litter and spills and ensure equipment is clean and in working condition Ability to meet the physical demands of lifting, bending, carrying, pushing and pulling of items 20-50 lbs. as well as standing long periods of time Additional responsibilities as assigned Youll be a great fit if you have: Previous food service, fast food, cashier, or prep cook experience and at least 16 years old Open availability to handle scheduling demands The desire to help and serve others Excellent customer service and communication skills The ability to learn simple tasks quickly and work with little to no supervision A Food Handlers Permit, if required by the store/county What you will get: Connections with great people and a great company Team environment thats supportive and fun! Opportunities to learn about great customer service and retail Competitive Market-based pay, great benefits, and career growth opportunities What we believe in: Treating others better than they expect to be treated Making Maverik a great place to work by having fun and taking responsibility Making Maverik a great operator for our customer by being a problem solver and putting the customer first Making Maverik a great growth company by sharing ideas and working to get better every day APPLY TODAY and join our team! Maverik fully supports the Covid-19 vaccine for all employees, and strongly recommends that team members obtain the vaccine when it becomes available
Jan 23, 2021
Full time
Pay $12.50-$13.50/hr.**plus bonus potential** Shifts: This is a full-time job opportunity with early morning/day schedules At Maverik, we are passionate about preparing fresh and tasty food. Our award winning, made to order, and ready to eat menu items is why our customers come back for more and our prep cook team is behind every tasty offering. Our entry-level opportunities allow you to bring smiles to customers faces and give them energy for their adventures. Whether its suggesting a new breakfast burrito they now cant live without or creating the perfect made to order tacos just in time for lunch, if youre ready to cook terrific food with a smile and at least 16 years of age, we have opportunities for you. APPLY TODAY and join our team! What's in it for you: Prepare/cook food product assortment by following recipes and stock and maintain food displays throughout the shift Maintain self-serve offerings including the coffee bar, fountain machine and condiment center Provide prompt and courteous customer service Ensure department is clean and inviting Receive product delivers from vendors, including moving, sorting and stacking cases Conduct daily inspections of perishable products to check freshness and proper rotation Address customer complaints in a positive manner and document complaints for follow up by the Store Manager Keep the store free of litter and spills and ensure equipment is clean and in working condition Ability to meet the physical demands of lifting, bending, carrying, pushing and pulling of items 20-50 lbs. as well as standing long periods of time Additional responsibilities as assigned Youll be a great fit if you have: Previous food service, fast food, cashier, or prep cook experience and at least 16 years old Open availability to handle scheduling demands The desire to help and serve others Excellent customer service and communication skills The ability to learn simple tasks quickly and work with little to no supervision A Food Handlers Permit, if required by the store/county What you will get: Connections with great people and a great company Team environment thats supportive and fun! Opportunities to learn about great customer service and retail Competitive Market-based pay, great benefits, and career growth opportunities What we believe in: Treating others better than they expect to be treated Making Maverik a great place to work by having fun and taking responsibility Making Maverik a great operator for our customer by being a problem solver and putting the customer first Making Maverik a great growth company by sharing ideas and working to get better every day APPLY TODAY and join our team! Maverik fully supports the Covid-19 vaccine for all employees, and strongly recommends that team members obtain the vaccine when it becomes available
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 71,100 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an "It Can Be Done" AttitudeDo the Right Thing Be AccountableEach principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityResponsibilitiesThe Restaurant Leader ensures that the overall store condition complies with company policies & procedures, and state & federal laws are being maintained and followed, they include: store cleanliness, food service, customer service, merchandising, controlling loss prevention, safety, and security - thereby maximizing store profitability, expense control, inventory levels, and shortage control. This leader fosters a coaching environment where team members want to excel and are recognized for their achievements while: Cultivate a GUEST in Mind Culture.1. Focus on the wildly important.2. Be a leader.3. Be committed to the guest.Provides prompt, courteous customer service by discovering customer needs and management support Manages food services in accordance with Department of Health and Company Standards. Effectively manages and grows the sales of the food service program; by directing sales, promoting, merchandising, and implementing new programs & communicating to vendors, leaders, and other appropriate personal on marketing activities. Plans and prepares work schedules. Supervises coverage of shifts left vacant due to emergency or lack of food services personnel and fill as needed. Assists calculations of food consumption, and requests purchases inventory, as required. Analyzes financial data including shortage to identify business opportunities, determine proper action plan, and increase of sales. Manages food cost at prescribed levels fallowing approved portions control and accounting procedures. In addition to all controllable expenses and cost items affecting profitability of food service operation. Analyzes food service results and trends to determine the proper action plans, to leverage the stores food sales and address areas for improvement. Maintains 100% in-stock efficiency on top selling items. Oversees and may assist in preparing food items per required menus and recipes. Inspects food and food preparation to maintain quality standards and sanitation regulations. Conducts daily and weekly safety inspections of food service equipment to ensure optimal operation conditions at all times. Ensures a safe environment is maintained at all times. Responds, reports, and follow-ups on all employees and/or customer accidents, injuries and loss or damage to property. Checks display for neatness and customer appeal. Ensures that all authorized signs are displayed. Monitors and ensures compliance with all contractual merchandise agreements and reports any discrepancies to management. Maintains a working relationship with all vendors. Monitors and corrects delivery procedures, ensure the accuracy of orders. Reports any problems to management. Promotes strong sales, by focusing on the team. Recruits, hires, trains, and coaches team members to develop top performing team members. Ensures team members are current on product offerings and promotions. Coaches and supervises team members in all store responsibilities and teaches them how to handle difficult and complicated situations by fostering a team environment. Evaluates and take positive and consistent disciplinary actions on violations of company policies. Maintains a neat personal appearance in accordance with company uniform and personal appearance policy as stated for Restaurant Leader. Performs other duties as needed. Ensures work attendance in compliance with Company expectations. QualificationsEducation/ExperienceMust be at least 18 years or older to apply. High School diploma or GED is preferred. Two year degree or above is strongly preferred. A minimum one year of retail, fast food, or sales management experience is required. Maintains Food Handlers and Food Safety Certification as required by County. Must be authorized to work in the United States.Knowledge and SkillsDemonstrated leadership and customer service skills and competencies. Proven success developing team members. Demonstrated ability to use P and store reports to affect change. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Excellent oral and written communication and intrapersonal skills. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Proficient computer knowledge (Microsoft products preferred Word, Excel). PDI/Verifone/Topaz experience preferred. Physical DemandsWhile performing the duties of this job the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and/or stool, kneel or crouch. The employee must occasionally lift or carry up to 50 pounds; push or pull up to 128 pounds.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position.This job description is subject to change at any time. Pay Range:$15.34 - $18.89Benefits: For a general description of all benefits 7-Eleven is offering for the position, please use the link below and see the 3rd section called "Variable Hour Employees".Vacation and other paid time-off is also offered based on eligibilityBenefits ProgramThe hourly or salary range is the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Jan 23, 2021
Full time
Overview Who we areImagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 71,100 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services. At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers. Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us. How we leadAt 7-Eleven we are guided by our Leadership Principles.Be Customer Obsessed Be Courageous with Your Point of ViewChallenge the Status QuoAct Like an EntrepreneurHave an "It Can Be Done" AttitudeDo the Right Thing Be AccountableEach principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores. About This OpportunityResponsibilitiesThe Restaurant Leader ensures that the overall store condition complies with company policies & procedures, and state & federal laws are being maintained and followed, they include: store cleanliness, food service, customer service, merchandising, controlling loss prevention, safety, and security - thereby maximizing store profitability, expense control, inventory levels, and shortage control. This leader fosters a coaching environment where team members want to excel and are recognized for their achievements while: Cultivate a GUEST in Mind Culture.1. Focus on the wildly important.2. Be a leader.3. Be committed to the guest.Provides prompt, courteous customer service by discovering customer needs and management support Manages food services in accordance with Department of Health and Company Standards. Effectively manages and grows the sales of the food service program; by directing sales, promoting, merchandising, and implementing new programs & communicating to vendors, leaders, and other appropriate personal on marketing activities. Plans and prepares work schedules. Supervises coverage of shifts left vacant due to emergency or lack of food services personnel and fill as needed. Assists calculations of food consumption, and requests purchases inventory, as required. Analyzes financial data including shortage to identify business opportunities, determine proper action plan, and increase of sales. Manages food cost at prescribed levels fallowing approved portions control and accounting procedures. In addition to all controllable expenses and cost items affecting profitability of food service operation. Analyzes food service results and trends to determine the proper action plans, to leverage the stores food sales and address areas for improvement. Maintains 100% in-stock efficiency on top selling items. Oversees and may assist in preparing food items per required menus and recipes. Inspects food and food preparation to maintain quality standards and sanitation regulations. Conducts daily and weekly safety inspections of food service equipment to ensure optimal operation conditions at all times. Ensures a safe environment is maintained at all times. Responds, reports, and follow-ups on all employees and/or customer accidents, injuries and loss or damage to property. Checks display for neatness and customer appeal. Ensures that all authorized signs are displayed. Monitors and ensures compliance with all contractual merchandise agreements and reports any discrepancies to management. Maintains a working relationship with all vendors. Monitors and corrects delivery procedures, ensure the accuracy of orders. Reports any problems to management. Promotes strong sales, by focusing on the team. Recruits, hires, trains, and coaches team members to develop top performing team members. Ensures team members are current on product offerings and promotions. Coaches and supervises team members in all store responsibilities and teaches them how to handle difficult and complicated situations by fostering a team environment. Evaluates and take positive and consistent disciplinary actions on violations of company policies. Maintains a neat personal appearance in accordance with company uniform and personal appearance policy as stated for Restaurant Leader. Performs other duties as needed. Ensures work attendance in compliance with Company expectations. QualificationsEducation/ExperienceMust be at least 18 years or older to apply. High School diploma or GED is preferred. Two year degree or above is strongly preferred. A minimum one year of retail, fast food, or sales management experience is required. Maintains Food Handlers and Food Safety Certification as required by County. Must be authorized to work in the United States.Knowledge and SkillsDemonstrated leadership and customer service skills and competencies. Proven success developing team members. Demonstrated ability to use P and store reports to affect change. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Excellent oral and written communication and intrapersonal skills. Ability to write routine reports and to speak effectively before customers and employees. Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to exercise sound judgment and work with minimum supervision. Proficient computer knowledge (Microsoft products preferred Word, Excel). PDI/Verifone/Topaz experience preferred. Physical DemandsWhile performing the duties of this job the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and/or stool, kneel or crouch. The employee must occasionally lift or carry up to 50 pounds; push or pull up to 128 pounds.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Essential functions are job duties that an employee must be able to perform with or without reasonable accommodation. All of the responsibilities listed above are considered essential job functions to this position.This job description is subject to change at any time. Pay Range:$15.34 - $18.89Benefits: For a general description of all benefits 7-Eleven is offering for the position, please use the link below and see the 3rd section called "Variable Hour Employees".Vacation and other paid time-off is also offered based on eligibilityBenefits ProgramThe hourly or salary range is the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Job Description The Operations Manager is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long- term profitability of the company and developing restaurant staff.Key Responsibilities:• Provide management coverage and direct supervision of operations in an individual restaurant.• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue and profitability goals.• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction.• Manage and assist the General Manager in the management of, all revenues, cash, credit and company collateral and in ensuring that all are properly deposited and accounted for, and are secured into the company's operating bank account.• Identify and resolve sales and profit problems at the restaurant.• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback, handle customer concerns/needs and assist other team members in addressing customer concerns/needs.• Ensure the integrity and operational functionality of all POS and security systems and equipment.• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness.• Ensure company standards in product and restaurant specifications.• Supervise food handling procedures and operational processes.• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.• Report and arrange for any necessary maintenance and repair work.• Manage all internal/external communications in a timely and effective manner.• Verify and complete all required paperwork on a timely basis.• Supervise, guide and train team members both front of the house and back of the house to meet established objectives.• Communicate with hourly employees and customers and provide positive feedback and promote a positive image of the restaurant and good employee morale.• Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop hourly employees.• Train staff in all proper End of Day procedures, including check out procedures.• Regularly counsel and coach hourly employees.• Entrusted with decision-making authority to suspend employees pending review of the situation by the General Manager, and to discharge an employee immediately for instances of serious misconduct.• Evaluate hourly staff via formal performance evaluations with the General Manager.• Set goals and assignments for team members, including recognizing good performance and coaching poor performers.• Delegate tasks to team members and ensure all required tasks are performed and completed effectively.• Lead and run a shift effectively as the manager in charge.• Execute effective use of the Daily Shift Card and Red Book.• Open and/or close an individual restaurant ensuring all tasks and paperwork are properly completed.• Ensure maintenance of a safe and harassment free workplace.• Entrusted to take quick and responsible action in solving problems and to use reason when dealing with and responding to complaints by customers and/or hourly team members' disciplinary issues.Additional Responsibilities:• Assist General Manager in forecasting and determining scheduling needs for the individual restaurant.• Prepare and post weekly work schedules, and ensure the schedule is implemented properly.• Assist in addressing issues resulting from violations on Health or Steri-tech Inspections in a timely and professional manner.• Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary.• Assist in completing payroll, weekly, mid period and End of Period administration work properly.• Effectively promote First Watch outside the restaurant.• Obtain and maintain safe food handler certifications.• Through communication with the General Manager, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner.• Regularly interview applicants for employment, assist in making hiring decisions for the restaurant, and regularly coach and train new-hire employees.• Ensure compliance with federal, local, and state laws, company policies and procedures.Staff/Budgetary Responsibilities:The Operations Manager will oversee a staff of up to 40 employees. The Operations Manager will assist the General Manager in overseeing and supervising revenue operations in excess of one million dollars.Requirements:• A High School Diploma• Completion of the Culinary and Food Expert (CAFE) training program• Minimum two years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred• Effective oral and written communication skills• Regularly work 50-55 hours per week• Must hold a valid driver's license and drive for company business as required• Ability to manage, lead, coach, teach and train others, including with respect to culinary duties and host and service duties• Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives• Human Resources management skills in employee relations, recruiting and retention and employee recognition• Ability to supervise and oversee a team of hourly employees• Ability to work with minimal supervision and determine task priorities• Ability to make difficult and quick decisions• Advanced analytical and problem-solving skills• Excellent computer skills with emphasis on MS operating systems• Exceptional organizational skills and attention to detail• Strong communication, presentation and writing skills• Ability to communicate effectively with all levels of management• Ability to work well under pressure in a fast paced, dynamic environment• Ability to multitask and prioritize effectively• Ability to effectively manage teams as well as work effectively as part of a team• Passion for providing excellent service and qualityAdditional Physical Requirements:• Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color• Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis• Must be able to tolerate temporary exposure to extreme temperatures and temperature changesAdditional Info:Managers enjoy:- A daytime schedule with no night shifts - ever- Competitive pay and benefits including health, 401k and paid vacation- Excellent training- Opportunities to advanceWe try not to take ourselves too seriously, but there are a few things we look for in our employees:- Passion for fresh food and customer satisfaction- Unfailing work ethic and integrity- Positive attitude and team spirit - we know if you get our 'You First ' culture right, most of the other stuff will happen naturally on its own- Open to applicants who do not have a high school diploma/GED- A good fit for applicants with employment gaps or just entering or returning to the workforce with limited experience and educationEqual Employment Opportunity EmployerAll employment decisions are based on merit, qualifications and abilities. We do not discriminate in our employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by the law.#Corporate
Jan 23, 2021
Full time
Job Description The Operations Manager is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long- term profitability of the company and developing restaurant staff.Key Responsibilities:• Provide management coverage and direct supervision of operations in an individual restaurant.• Exercise basic shift-to-shift financial control to meet the restaurant sales, revenue and profitability goals.• Assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive direction.• Manage and assist the General Manager in the management of, all revenues, cash, credit and company collateral and in ensuring that all are properly deposited and accounted for, and are secured into the company's operating bank account.• Identify and resolve sales and profit problems at the restaurant.• Provide efficient and professional service at an appropriate level to meet or exceed customers' expectations and respond to customer feedback, handle customer concerns/needs and assist other team members in addressing customer concerns/needs.• Ensure the integrity and operational functionality of all POS and security systems and equipment.• Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness.• Ensure company standards in product and restaurant specifications.• Supervise food handling procedures and operational processes.• Ensure safe working conditions as required by OSHA and federal, state and local governing bodies.• Report and arrange for any necessary maintenance and repair work.• Manage all internal/external communications in a timely and effective manner.• Verify and complete all required paperwork on a timely basis.• Supervise, guide and train team members both front of the house and back of the house to meet established objectives.• Communicate with hourly employees and customers and provide positive feedback and promote a positive image of the restaurant and good employee morale.• Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop hourly employees.• Train staff in all proper End of Day procedures, including check out procedures.• Regularly counsel and coach hourly employees.• Entrusted with decision-making authority to suspend employees pending review of the situation by the General Manager, and to discharge an employee immediately for instances of serious misconduct.• Evaluate hourly staff via formal performance evaluations with the General Manager.• Set goals and assignments for team members, including recognizing good performance and coaching poor performers.• Delegate tasks to team members and ensure all required tasks are performed and completed effectively.• Lead and run a shift effectively as the manager in charge.• Execute effective use of the Daily Shift Card and Red Book.• Open and/or close an individual restaurant ensuring all tasks and paperwork are properly completed.• Ensure maintenance of a safe and harassment free workplace.• Entrusted to take quick and responsible action in solving problems and to use reason when dealing with and responding to complaints by customers and/or hourly team members' disciplinary issues.Additional Responsibilities:• Assist General Manager in forecasting and determining scheduling needs for the individual restaurant.• Prepare and post weekly work schedules, and ensure the schedule is implemented properly.• Assist in addressing issues resulting from violations on Health or Steri-tech Inspections in a timely and professional manner.• Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary.• Assist in completing payroll, weekly, mid period and End of Period administration work properly.• Effectively promote First Watch outside the restaurant.• Obtain and maintain safe food handler certifications.• Through communication with the General Manager, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner.• Regularly interview applicants for employment, assist in making hiring decisions for the restaurant, and regularly coach and train new-hire employees.• Ensure compliance with federal, local, and state laws, company policies and procedures.Staff/Budgetary Responsibilities:The Operations Manager will oversee a staff of up to 40 employees. The Operations Manager will assist the General Manager in overseeing and supervising revenue operations in excess of one million dollars.Requirements:• A High School Diploma• Completion of the Culinary and Food Expert (CAFE) training program• Minimum two years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred• Effective oral and written communication skills• Regularly work 50-55 hours per week• Must hold a valid driver's license and drive for company business as required• Ability to manage, lead, coach, teach and train others, including with respect to culinary duties and host and service duties• Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives• Human Resources management skills in employee relations, recruiting and retention and employee recognition• Ability to supervise and oversee a team of hourly employees• Ability to work with minimal supervision and determine task priorities• Ability to make difficult and quick decisions• Advanced analytical and problem-solving skills• Excellent computer skills with emphasis on MS operating systems• Exceptional organizational skills and attention to detail• Strong communication, presentation and writing skills• Ability to communicate effectively with all levels of management• Ability to work well under pressure in a fast paced, dynamic environment• Ability to multitask and prioritize effectively• Ability to effectively manage teams as well as work effectively as part of a team• Passion for providing excellent service and qualityAdditional Physical Requirements:• Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color• Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.• Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis• Must be able to tolerate temporary exposure to extreme temperatures and temperature changesAdditional Info:Managers enjoy:- A daytime schedule with no night shifts - ever- Competitive pay and benefits including health, 401k and paid vacation- Excellent training- Opportunities to advanceWe try not to take ourselves too seriously, but there are a few things we look for in our employees:- Passion for fresh food and customer satisfaction- Unfailing work ethic and integrity- Positive attitude and team spirit - we know if you get our 'You First ' culture right, most of the other stuff will happen naturally on its own- Open to applicants who do not have a high school diploma/GED- A good fit for applicants with employment gaps or just entering or returning to the workforce with limited experience and educationEqual Employment Opportunity EmployerAll employment decisions are based on merit, qualifications and abilities. We do not discriminate in our employment opportunities on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by the law.#Corporate
