Posting Date Dec 05, 2019 Job Number Job Category Food and Beverage & Culinary Location Aloft Boston Seaport District, 401 - 403 D Street, Boston, Massachusetts, United States VIEW ON MAP Brand Aloft Hotels Schedule Full-time Relocation? No Position Type Non-Management/Hourly Start Your Journey With Us At Aloft Hotels we're wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they're not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We're looking for innovative self-expressers who aren't afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels. Job Summary Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Dec 06, 2019
Full time
Posting Date Dec 05, 2019 Job Number Job Category Food and Beverage & Culinary Location Aloft Boston Seaport District, 401 - 403 D Street, Boston, Massachusetts, United States VIEW ON MAP Brand Aloft Hotels Schedule Full-time Relocation? No Position Type Non-Management/Hourly Start Your Journey With Us At Aloft Hotels we're wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they're not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We're looking for innovative self-expressers who aren't afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels. Job Summary Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Summary Responsible for the positive experience of guests through effective communication with all Service Professionals and guests. Adhere and follow Food and Beverage culture and vision in accordance to F core values.Hotel Bennett embraces gracious southern hospitality while presenting guests with all the comforts of home in a sophisticated, yet authentic service style. This unmatched work environment offers professional privileges, training and growth both within our historic and charmed Holy City and beyond. Competitive compensation and benefits offered.Responsibilities Responsible for coaching and training Service Professionals as well as organizing ongoing training and development of the existing staff. This candidate must be knowledgeable of food & beverage trends. Assist the Manager with maintaining appropriate staffing levels to provide for optimal performance commensurate to volume. Assist the Manager in ensuring the adherence to departmental and Hotel guidelines, policies and procedures. Supervise all aspects of service. Ensure the presentation of food and beverage items are of the highest quality and consistent in preparation. Interact with guests frequently to ensure satisfaction and enjoyment of their dining experience. Coach and re-train employees as necessary for a successful operation Support other departments as many be necessary for successful operation of Hotel BennettIn addition to performance of the essential functions, this position maybe required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Manager based upon the requirements of the hotel: Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, and general clerical/cashier duties.Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.Additional duties as necessary and assigned.Knowledge and SkillsStrong customer service orientation and skills.Must be able to speak, read, write and understand English.Must be able to read and write to facilitate the communication process.Requires good communication skills, both verbal and written.Knowledge of all menu items, prices and general service procedures.Must possess basic computational ability.Education and Experience High school diploma or general education degree. Experience in a quality driven leadership position is preferred but not required.Physical Requirements Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.Must be able to change activity frequently and cope with interruptionsMay be required to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; to deal with problems involving several concrete variables in standardized situations.Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.
Dec 05, 2019
Full time
Summary Responsible for the positive experience of guests through effective communication with all Service Professionals and guests. Adhere and follow Food and Beverage culture and vision in accordance to F core values.Hotel Bennett embraces gracious southern hospitality while presenting guests with all the comforts of home in a sophisticated, yet authentic service style. This unmatched work environment offers professional privileges, training and growth both within our historic and charmed Holy City and beyond. Competitive compensation and benefits offered.Responsibilities Responsible for coaching and training Service Professionals as well as organizing ongoing training and development of the existing staff. This candidate must be knowledgeable of food & beverage trends. Assist the Manager with maintaining appropriate staffing levels to provide for optimal performance commensurate to volume. Assist the Manager in ensuring the adherence to departmental and Hotel guidelines, policies and procedures. Supervise all aspects of service. Ensure the presentation of food and beverage items are of the highest quality and consistent in preparation. Interact with guests frequently to ensure satisfaction and enjoyment of their dining experience. Coach and re-train employees as necessary for a successful operation Support other departments as many be necessary for successful operation of Hotel BennettIn addition to performance of the essential functions, this position maybe required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Manager based upon the requirements of the hotel: Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, and general clerical/cashier duties.Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.Additional duties as necessary and assigned.Knowledge and SkillsStrong customer service orientation and skills.Must be able to speak, read, write and understand English.Must be able to read and write to facilitate the communication process.Requires good communication skills, both verbal and written.Knowledge of all menu items, prices and general service procedures.Must possess basic computational ability.Education and Experience High school diploma or general education degree. Experience in a quality driven leadership position is preferred but not required.Physical Requirements Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.Must be able to change activity frequently and cope with interruptionsMay be required to apply common sense understanding to carry out instructions furnished in written, oral or diagram form; to deal with problems involving several concrete variables in standardized situations.Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.
Posting Date Dec 03, 2019 Job Number Job Category Food and Beverage & Culinary Location Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott Village, 8623 Vineland Avenue, Orlando, Florida, United States VIEW ON MAP Brand Fairfield by Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World™ at Fairfield Inn & Suites by Marriott. Job Summary Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Dec 04, 2019
Full time
Posting Date Dec 03, 2019 Job Number Job Category Food and Beverage & Culinary Location Fairfield Inn & Suites Orlando Lake Buena Vista in the Marriott Village, 8623 Vineland Avenue, Orlando, Florida, United States VIEW ON MAP Brand Fairfield by Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World™ at Fairfield Inn & Suites by Marriott. Job Summary Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Posting Date Nov 27, 2019 Job Number Job Category Food and Beverage & Culinary Location JW Marriott Houston by The Galleria, 5150 Westheimer Avenue, Houston, Texas, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. Job Summary Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Dec 02, 2019
Full time
Posting Date Nov 27, 2019 Job Number Job Category Food and Beverage & Culinary Location JW Marriott Houston by The Galleria, 5150 Westheimer Avenue, Houston, Texas, United States VIEW ON MAP Brand Marriott Hotels Resorts /JW Marriott Schedule Full-time Position Type Non-Management/Hourly Start Your Journey With Us Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. Job Summary Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Our Exciting Work Environment "I work in the most incredible setting on earth where exhilaration and relaxation meet, and timeless memories are made." If you want to be part of a team that is committed to setting the standard for authentic Sierra Mountain hospitality, adventure, and experiences, then you belong here! Four Diamond rated, LEED-certified Tenaya Lodge at Yosemite is nestled in the Sierra Mountains just two miles from Yosemite National Park's south entrance, 20 minutes from the charming mountain community of Oakhurst and an hour outside of the large valley community of Fresno, CA This is an incredible paid 12 week internship and you'll obtain real world, real work learning experience. Work alongside exceptional team members who exemplify the Delaware North values: Lean Forward, Come Together, Stand Up, Do Right, Think Guest. Make it your place for an unforgettable adventure! The Opportunity The successful Food and Beverage Supervisor offers friendly, genuine service while being responsible for planning, directing and coordinating activities of multiple dining outlets. Assign duties to scheduled staff. Investigate and resolve complaints regarding food quality, service, or accommodations. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Greet guests, escort them to their seats, and present them with menus and wine lists. Take dining reservations. Assist Restaurant Manager with staff trainings and compliance. In depth knowledge of all positions under him or her. Monitor daily and hourly cleaning. Manage labor and profit loss. Assures prompt, professional service during shift to all guests by touching tables and speaking with guests. Maintains payroll daily. If you think this description fits you, and you are available from mid May through mid August, we can't wait to talk to you! Please submit the following information with your application: • A cover letter explaining your interest and relevant experience, career goals and reason for wanting to work at Tenaya Lodge • College/University address and phone number and a copy of official transcript (s) • Two letter of recommendation from field of study • Must be 18 yrs or older to apply • Lodging in Fish Camp, CA Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Dec 01, 2019
Full time
Our Exciting Work Environment "I work in the most incredible setting on earth where exhilaration and relaxation meet, and timeless memories are made." If you want to be part of a team that is committed to setting the standard for authentic Sierra Mountain hospitality, adventure, and experiences, then you belong here! Four Diamond rated, LEED-certified Tenaya Lodge at Yosemite is nestled in the Sierra Mountains just two miles from Yosemite National Park's south entrance, 20 minutes from the charming mountain community of Oakhurst and an hour outside of the large valley community of Fresno, CA This is an incredible paid 12 week internship and you'll obtain real world, real work learning experience. Work alongside exceptional team members who exemplify the Delaware North values: Lean Forward, Come Together, Stand Up, Do Right, Think Guest. Make it your place for an unforgettable adventure! The Opportunity The successful Food and Beverage Supervisor offers friendly, genuine service while being responsible for planning, directing and coordinating activities of multiple dining outlets. Assign duties to scheduled staff. Investigate and resolve complaints regarding food quality, service, or accommodations. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Greet guests, escort them to their seats, and present them with menus and wine lists. Take dining reservations. Assist Restaurant Manager with staff trainings and compliance. In depth knowledge of all positions under him or her. Monitor daily and hourly cleaning. Manage labor and profit loss. Assures prompt, professional service during shift to all guests by touching tables and speaking with guests. Maintains payroll daily. If you think this description fits you, and you are available from mid May through mid August, we can't wait to talk to you! Please submit the following information with your application: • A cover letter explaining your interest and relevant experience, career goals and reason for wanting to work at Tenaya Lodge • College/University address and phone number and a copy of official transcript (s) • Two letter of recommendation from field of study • Must be 18 yrs or older to apply • Lodging in Fish Camp, CA Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Delaware North
Grand Canyon Village, AZ 86023, USA
Our Exciting Work Environment Delaware North Grand Canyon is all about the experience of living in one of the natural wonders of the world! We are excited you are considering employment with us. Delaware North operates Yavapai Lodge in the Canyon offering 358 guest rooms. We have a newly renovated food and beverage operation which includes a full service tavern and outdoor patio. We run several retail and grocery stores inside the park. If you can commit to the highest level of service and to exceeding our guests' expectations, please apply to help us "create special experiences one guest at a time". The Opportunity Under the direction of the Restaurant Manager, oversees store operations and provides direction to restaurant associates in accordance with Company's GuestPath Universal Service Standards and applicable Operational Standards. Essential Functions: Supervises associates; completes store operational needs by assigning employees and following up on work results. Trains to, and maintains restaurant/shop standards, policies and procedures. Maintains open and current communication and concerns with management and other staff. Opens and closes restaurant/shop as directed by management Monitors line, kitchen, and seating area; assist with guests needs and requests as needed Ensures integrity of physical inventory and par levels Manage product stocking, inventory, ordering, receiving, Maintains cleanliness and safety standards throughout the deli operation Train staff, troubleshoot, and use TitBit or related system accurately. Performs duties as assigned Non-essential Functions: Performs cashiering duties when needed Assists management with scheduling of staff Manages staff breaks and shift coverage Education & Experience: Minimum one year supervisory experience in a customer service and/or Food & Beverage environment preferred Previous cash handling experience required Previous experience working with point of sale ( POS ) system required High school Diploma or GED required Knowledge, Skills & Abilities: Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards Strong verbal and written communication skills - ability to communicate with staff and prepare written reports Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. Ability to handle multiple tasks simultaneously in fast-paced environment. Ability to work independently and as a team member Experience in inventory and invoicing procedures. Ordering and receiving food product and rotation preferred. Basic math skills; ability to accurately handle money and count change. Physical Requirements: Ability to lift and carry up to 50 lbs. Manual dexterity sufficient to chop, mix, blend, whip etc. a variety of foods and liquids. Ability to move rapidly and coordinate multiple orders. Ability to stand for entire length of shift Ability to walk up and down stairs frequently Bending, reaching, climbing on step stool Environmental Working Conditions: Majority of time spent in indoor, climate-controlled environment. Kitchen environment - noise levels may be moderate to high Exposed to variable temperatures, depending on the season; may work frequently in a hot and/or damp environment May be required to work in close spaces Hazards include, but are not limited to, cuts from broken glass, knives, meat slicer, metal cans, slipping and tripping, lifting. Frequently immerses hands in water. Must be willing to work night shift, weekends, and holidays. *A RESUME IS REQUIRED TO BE CONSIDERED FOR THIS POSITION* *Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time. Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants may be subject to a pre-employment background and/or drug testing. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Dec 01, 2019
Full time
Our Exciting Work Environment Delaware North Grand Canyon is all about the experience of living in one of the natural wonders of the world! We are excited you are considering employment with us. Delaware North operates Yavapai Lodge in the Canyon offering 358 guest rooms. We have a newly renovated food and beverage operation which includes a full service tavern and outdoor patio. We run several retail and grocery stores inside the park. If you can commit to the highest level of service and to exceeding our guests' expectations, please apply to help us "create special experiences one guest at a time". The Opportunity Under the direction of the Restaurant Manager, oversees store operations and provides direction to restaurant associates in accordance with Company's GuestPath Universal Service Standards and applicable Operational Standards. Essential Functions: Supervises associates; completes store operational needs by assigning employees and following up on work results. Trains to, and maintains restaurant/shop standards, policies and procedures. Maintains open and current communication and concerns with management and other staff. Opens and closes restaurant/shop as directed by management Monitors line, kitchen, and seating area; assist with guests needs and requests as needed Ensures integrity of physical inventory and par levels Manage product stocking, inventory, ordering, receiving, Maintains cleanliness and safety standards throughout the deli operation Train staff, troubleshoot, and use TitBit or related system accurately. Performs duties as assigned Non-essential Functions: Performs cashiering duties when needed Assists management with scheduling of staff Manages staff breaks and shift coverage Education & Experience: Minimum one year supervisory experience in a customer service and/or Food & Beverage environment preferred Previous cash handling experience required Previous experience working with point of sale ( POS ) system required High school Diploma or GED required Knowledge, Skills & Abilities: Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards Strong verbal and written communication skills - ability to communicate with staff and prepare written reports Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. Ability to handle multiple tasks simultaneously in fast-paced environment. Ability to work independently and as a team member Experience in inventory and invoicing procedures. Ordering and receiving food product and rotation preferred. Basic math skills; ability to accurately handle money and count change. Physical Requirements: Ability to lift and carry up to 50 lbs. Manual dexterity sufficient to chop, mix, blend, whip etc. a variety of foods and liquids. Ability to move rapidly and coordinate multiple orders. Ability to stand for entire length of shift Ability to walk up and down stairs frequently Bending, reaching, climbing on step stool Environmental Working Conditions: Majority of time spent in indoor, climate-controlled environment. Kitchen environment - noise levels may be moderate to high Exposed to variable temperatures, depending on the season; may work frequently in a hot and/or damp environment May be required to work in close spaces Hazards include, but are not limited to, cuts from broken glass, knives, meat slicer, metal cans, slipping and tripping, lifting. Frequently immerses hands in water. Must be willing to work night shift, weekends, and holidays. *A RESUME IS REQUIRED TO BE CONSIDERED FOR THIS POSITION* *Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time. Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants may be subject to a pre-employment background and/or drug testing. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Our Exciting Work Environment "I work in the most incredible setting on earth where exhilaration and relaxation meet, and timeless memories are made." If you want to be part of a team that is committed to setting the standard for authentic Sierra Mountain hospitality, adventure, and experiences, then you belong here! Tenaya Lodge at Yosemite is nestled in the Sierra Mountains just two miles from Yosemite National Park's south entrance, 20 minutes from the charming mountain community of Oakhurst and an hour outside of the large valley community of Fresno, CA Make it your place for adventure! The Opportunity Our Food and Beverage Supervisor offers friendly and genuine service while being responsible for planning, directing and coordinating activities of multiple dining outlets. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Follow all Delaware North Parks and Resorts Environmental GreenPath, GuestPath, OSS, SERV, Code of Conduct, Core Values, Policies and Procedures. • Assign duties to scheduled staff. • Perform some service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary. • Investigate and resolve complaints regarding food quality, service, or accommodations. • Review work procedures and operational problems to determine ways to improve service, performance, or safety. • Greet guests, escort them to their seats, and present them with menus and wine lists. • Take dining reservations. • Assist Restaurant Manager with staff trainings and compliance. • In depth knowledge of all positions under him or her. • Monitor daily and hourly cleaning. • Assist Manager in execution of Holidays, Special Events and Large Parties. • Manage labor and profit loss. • Basic computer skills. • Complete knowledge of Hotel Property and local area. • Assures prompt, professional service during shift to all guests by touching tables and speaking with guests. • Maintains payroll daily. • Ensures proper cash handling and tip record keeping for shift. • Ensure associates are kept informed of any changes of policies or events. • All other duties assigned by Managers. POSITION QUALIFICATIONS Competency Statement(s) • Accountability - Ability to accept responsibility and account for his/her actions. • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Detail Oriented - Ability to pay attention to the minute details of a project or task. and follow all safety procedures • Organized - Possessing the trait of being organized or following a systematic method of performing a task. • Time Management - Ability to utilize the available time to organize and complete work within given deadlines. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. • Safety Awareness - Ability to identify and correct conditions that affect employee safety. SKILLS & ABILITIES Education: High School Graduate or GED preferred Experience: 3 plus years of experience in Restaurant Experience required Prior Supervisor experience preferred Computer Skills: Must have basic computer skills. Familiarity with People Manager and Kronos preferred. Certifications & Licenses: California Food Handlers Card. TIPS Certification Card. WORK ENVIRONMENT Work in a fast paced environment serving multiple guests at the same time. Serving internal and external guests in both an indoor and outdoor environment in a positive atmosphere. Multi-tasking and communication between other associates throughout the shift. High noise levels and can be exposed to hot temperatures at times. Due to the location of the property in the mountains, some conditions may include traversing hills and/or slopes, significant heights and outdoor elements. Work environment will also include inside a climate-controlled building. Must be able to work at an elevation of 5,000 plus feet both indoors and outdoors in all weather conditions. Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Dec 01, 2019
Full time
Our Exciting Work Environment "I work in the most incredible setting on earth where exhilaration and relaxation meet, and timeless memories are made." If you want to be part of a team that is committed to setting the standard for authentic Sierra Mountain hospitality, adventure, and experiences, then you belong here! Tenaya Lodge at Yosemite is nestled in the Sierra Mountains just two miles from Yosemite National Park's south entrance, 20 minutes from the charming mountain community of Oakhurst and an hour outside of the large valley community of Fresno, CA Make it your place for adventure! The Opportunity Our Food and Beverage Supervisor offers friendly and genuine service while being responsible for planning, directing and coordinating activities of multiple dining outlets. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) • Follow all Delaware North Parks and Resorts Environmental GreenPath, GuestPath, OSS, SERV, Code of Conduct, Core Values, Policies and Procedures. • Assign duties to scheduled staff. • Perform some service tasks, such as clearing tables, serving food and drinks, seating guests, and cashier duties when necessary. • Investigate and resolve complaints regarding food quality, service, or accommodations. • Review work procedures and operational problems to determine ways to improve service, performance, or safety. • Greet guests, escort them to their seats, and present them with menus and wine lists. • Take dining reservations. • Assist Restaurant Manager with staff trainings and compliance. • In depth knowledge of all positions under him or her. • Monitor daily and hourly cleaning. • Assist Manager in execution of Holidays, Special Events and Large Parties. • Manage labor and profit loss. • Basic computer skills. • Complete knowledge of Hotel Property and local area. • Assures prompt, professional service during shift to all guests by touching tables and speaking with guests. • Maintains payroll daily. • Ensures proper cash handling and tip record keeping for shift. • Ensure associates are kept informed of any changes of policies or events. • All other duties assigned by Managers. POSITION QUALIFICATIONS Competency Statement(s) • Accountability - Ability to accept responsibility and account for his/her actions. • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. • Communication, Oral - Ability to communicate effectively with others using the spoken word. • Communication, Written - Ability to communicate in writing clearly and concisely. • Detail Oriented - Ability to pay attention to the minute details of a project or task. and follow all safety procedures • Organized - Possessing the trait of being organized or following a systematic method of performing a task. • Time Management - Ability to utilize the available time to organize and complete work within given deadlines. • Working Under Pressure - Ability to complete assigned tasks under stressful situations. • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions. • Safety Awareness - Ability to identify and correct conditions that affect employee safety. SKILLS & ABILITIES Education: High School Graduate or GED preferred Experience: 3 plus years of experience in Restaurant Experience required Prior Supervisor experience preferred Computer Skills: Must have basic computer skills. Familiarity with People Manager and Kronos preferred. Certifications & Licenses: California Food Handlers Card. TIPS Certification Card. WORK ENVIRONMENT Work in a fast paced environment serving multiple guests at the same time. Serving internal and external guests in both an indoor and outdoor environment in a positive atmosphere. Multi-tasking and communication between other associates throughout the shift. High noise levels and can be exposed to hot temperatures at times. Due to the location of the property in the mountains, some conditions may include traversing hills and/or slopes, significant heights and outdoor elements. Work environment will also include inside a climate-controlled building. Must be able to work at an elevation of 5,000 plus feet both indoors and outdoors in all weather conditions. Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Food & Beverage Supervisor at the Fort Lauderdale Airport Position Summary Assists management with the efficient operation of the restaurant/club, in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards. Essential Functions: Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner Trains new and existing associates, under the direction of management Involved in disciplinary matters and ensures quality employee performance Enforces and adheres to all unit and company alcohol service policies and procedures. Ensures quality, accuracy, and timely delivery of food and beverage orders Assists associates with service and/or billing issues Verifies proper set-up, service, and cleaning of assigned area throughout shift/event Visits with guests to ensure satisfaction; promptly communicates any opportunities to management Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management. Performs opening and closing procedures Ensures that all equipment is set up properly and operating efficiently and accurately. Verifies all paperwork is complete and turned in at conclusion of shift/event Ensures all workstations, storerooms, bar, host stand, decks and dining areas remain clean, sanitized, safe and sufficiently stocked. Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations Completes daily point-of-sale reports as requested by management Adheres to and enforces inventory and labor control measures; performs inventory counts as requested Performs other duties as assigned Non-essential Functions: Assists management with the daily cash procedures and operations Assists in the timely payment of product invoices. Assists in the ordering of bar product, rentals for events, and other products needed for the operation. Assists with catered events as directed. Education & Experience: High School Diploma or GED required; Associates degree in Food & Beverage or related field, preferred Minimum of 2-3 years work experience in front-of-house restaurant or foodservice position, in a high volume environment, required One year supervisory experience in restaurant or service environment preferred Experience in cash handling and credit card processing required Previous experience using computerized POS system required; previous experience with Micros POS preferred. Knowledge, Skills & Abilities: Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards Ability to complete required pre-employment sanitation and alcohol service training Knowledgeable in the operation of a high volume sit-down restaurant with high service standards. Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names. Basic math skills; ability to accurately total guest checks, account for cash and inventory. Strong verbal and written communication skills - ability to communicate with staff and to prepare written reports Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. Highly motivated, ability to take initiative. Team-oriented; ability to work effectively with others Ability to work in fast-paced environment Physical Requirements: Ability to remain on feet for entire length of shift Constant standing, walking, bending, reaching and repetitive motions. Ability to maneuver between tables and around corners. Ability to lift, balance and move large food trays, weighing up to 35 lbs. Visual acuity and hearing sufficient to take orders and prepare bills. Environmental Working Conditions: Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen. May also be exposed to partially sheltered outdoor environment subject to climate fluctuations. *Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time. Delaware North Companies, Inc. is an Equal Opportunity Employer
Dec 01, 2019
Full time
Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Food & Beverage Supervisor at the Fort Lauderdale Airport Position Summary Assists management with the efficient operation of the restaurant/club, in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards. Essential Functions: Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner Trains new and existing associates, under the direction of management Involved in disciplinary matters and ensures quality employee performance Enforces and adheres to all unit and company alcohol service policies and procedures. Ensures quality, accuracy, and timely delivery of food and beverage orders Assists associates with service and/or billing issues Verifies proper set-up, service, and cleaning of assigned area throughout shift/event Visits with guests to ensure satisfaction; promptly communicates any opportunities to management Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management. Performs opening and closing procedures Ensures that all equipment is set up properly and operating efficiently and accurately. Verifies all paperwork is complete and turned in at conclusion of shift/event Ensures all workstations, storerooms, bar, host stand, decks and dining areas remain clean, sanitized, safe and sufficiently stocked. Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations Completes daily point-of-sale reports as requested by management Adheres to and enforces inventory and labor control measures; performs inventory counts as requested Performs other duties as assigned Non-essential Functions: Assists management with the daily cash procedures and operations Assists in the timely payment of product invoices. Assists in the ordering of bar product, rentals for events, and other products needed for the operation. Assists with catered events as directed. Education & Experience: High School Diploma or GED required; Associates degree in Food & Beverage or related field, preferred Minimum of 2-3 years work experience in front-of-house restaurant or foodservice position, in a high volume environment, required One year supervisory experience in restaurant or service environment preferred Experience in cash handling and credit card processing required Previous experience using computerized POS system required; previous experience with Micros POS preferred. Knowledge, Skills & Abilities: Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards Ability to complete required pre-employment sanitation and alcohol service training Knowledgeable in the operation of a high volume sit-down restaurant with high service standards. Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names. Basic math skills; ability to accurately total guest checks, account for cash and inventory. Strong verbal and written communication skills - ability to communicate with staff and to prepare written reports Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. Highly motivated, ability to take initiative. Team-oriented; ability to work effectively with others Ability to work in fast-paced environment Physical Requirements: Ability to remain on feet for entire length of shift Constant standing, walking, bending, reaching and repetitive motions. Ability to maneuver between tables and around corners. Ability to lift, balance and move large food trays, weighing up to 35 lbs. Visual acuity and hearing sufficient to take orders and prepare bills. Environmental Working Conditions: Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen. May also be exposed to partially sheltered outdoor environment subject to climate fluctuations. *Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time. Delaware North Companies, Inc. is an Equal Opportunity Employer
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Full-Time Overview The Outlet Supervisor is responsible for overseeing the service in the Food & Beverage Outlets. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs. Responsibilities Fundamental Requirements: Ensure work areas are properly stocked and prepare requisitions as needed. Ensure work areas are neat and clean. Check that trays and tables are set to standards. Ensure quality control of all menus with regards to cleanliness and appearance. Assist in the outlets when necessary. Ensure that tables are cleared promptly. Ensure proper settlement of checks. Ensure orders are delivered on time. Ensure food quality. Ensure communication with oncoming shift. Handling guest complaints or special requests, communicate to management when necessary. Be capable of training and performing all duties required of all food and beverage outlet employees. Hold pre-meal meetings daily to monitor service and promote up selling. Check staffing levels and adjust according to business demand. Requisition linen as needed. Ensure property is free of trays and trash. Control payroll cost in food and beverage outlets. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent and/or experience in a related field preferred. At least 1 year of progressive experience in a hotel or a related field required. Previous supervisory responsibility preferred. Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Nov 30, 2019
Full time
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Full-Time Overview The Outlet Supervisor is responsible for overseeing the service in the Food & Beverage Outlets. He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs. Responsibilities Fundamental Requirements: Ensure work areas are properly stocked and prepare requisitions as needed. Ensure work areas are neat and clean. Check that trays and tables are set to standards. Ensure quality control of all menus with regards to cleanliness and appearance. Assist in the outlets when necessary. Ensure that tables are cleared promptly. Ensure proper settlement of checks. Ensure orders are delivered on time. Ensure food quality. Ensure communication with oncoming shift. Handling guest complaints or special requests, communicate to management when necessary. Be capable of training and performing all duties required of all food and beverage outlet employees. Hold pre-meal meetings daily to monitor service and promote up selling. Check staffing levels and adjust according to business demand. Requisition linen as needed. Ensure property is free of trays and trash. Control payroll cost in food and beverage outlets. Ensure overall guest satisfaction. Qualifications High School diploma or equivalent and/or experience in a related field preferred. At least 1 year of progressive experience in a hotel or a related field required. Previous supervisory responsibility preferred. Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Maintain a friendly and warm demeanor at all times.
Established in 2001, Shady Canyon Golf Club is one of the finest, equity private clubs in the country. Scenic, rugged, unspoiled, Shady Canyon is blessed with unparalleled natural beauty. The clubhouse and golf course, set on 300 majestic acres, are artfully shaped within the contours of the land. Shady Canyon Golf Club is a club that epitomizes the game at its best, and provides a venue where families gather, where friendships are made, and where camaraderie endures. The Tom Fazio course has been hailed as nothing short of a golfing masterpiece, winning rave reviews nationally. Shady Canyon was recently named one of Golf Digests top 200 courses in the U.S., public or private: a list containing more than 15,000 courses nationwide. Like so many truly memorable courses, Shady Canyon is a golf course that offers a different experience each time you tee it up. The course with 5 different sets of tees and stretching to 7,012 yards from the blacks, allows golfers of all abilities the opportunity to challenge themselves. Job DescriptionShady Canyon Golf Club has a team of talented and committed senior managers who share the same goal of continuous improvement in all areas. The Food and Beverage Manager will be an integral part and oversee the daily operation of the Front of the House. The Food and Beverage Manager will be a highly visible and accessible leader with a dedication to service that endears himself or herself to the members and staff.The Food and Beverage Manager will work closely with the Clubhouse Manager, Food and Beverage Banquet Manager, Catering Director and Executive Chef. On-site administration of the Food and Beverage operations and facilities will be required, including the Talon Room and Bar, Mens and Ladies Grill, Golf Snack Bar, seasonal Pool Snack Bar and private Banquet events. The Food and Beverage Manager must demonstrate the ability to lead, inspire, motivate, mentor and train all Food and Beverage staff. The Food and Beverage Manager direct reports include:Food and Beverage SupervisorBanquet SupervisorServers BartendersBuspersonsHostSnack Bar ServersHigh Performance Culture and Service Standards: Quality driven. Ambitious, competitive and unafraid of challenging opportunities. Display positive, consistent leadership with excellent organizational and time management skills. See the Club empathetically through the members eyes. Focus on creating memorable experiences for members and guests. Develop programs that foster teaching and training focused on developing staff skills and professionalism. Demonstrate a caring, loyal attitude with a deep desire to succeed. Establish effective multi-way communication with all staff in every department. Implement service, positive communication, professionalism, consistency standards and accountability measures for staff. Respond to and resolve member and guest dining inquiries and concerns. Plan, organize and lead multiple departments, projects and initiatives to achieve desired results. Resolve problems at both strategic and functional levels. Enjoy the positive experiences, memories and friendships forged working in the Club Management industry. Value the relationships that bind our high-performance teams together. Attend to leadership responsibilities with regular attendance based on business expectations and needs.Responsibilities include but are not limited to the following: Manage, supervise and train main dining room and banquet staff. Coordinate banquets and in-house special events with the Catering department. Floor supervision during restaurant and banquet service. Assist with overall direction, execution, coordination, ongoing evaluation of the F and Banquet operations. Interact with members and ensure the quality of guest and member service. Address and resolve employee issues. Lead, develop and hold accountable Shady Canyon Golf Club standards and procedures for the Food and Beverage staff including guest service standards and Food and Beverage guidelines. Conduct daily pre-shift meetings, to include but not limited to service standards, daily operational updates, menu items/specials and safety. Closing responsibilities of the Clubhouse.Qualifications: Fluent oral and written English communication skills. Hands-on and proactive management style. Excellent communication and presentation skills, both verbal and written to interact knowledgeably with and impact both internal and external parties. Customer service oriented. Knowledge of food and wine. Proven success in creating and ensuring a la carte and banquet service standards are met. Highly organized. Successful multi-tasker. Meticulous attention to detail. Team Player Skilled in MS Office; Word, Excel, Outlook Proven strength as a motivational team-builder; developer of staff, coach and mentor. Prefer Associates or Bachelor's Degree or foreign equivalency in Hospitality Management or related field desired. Or, an equivalent number of years of experience in a similar position.Salary and Benefits:Salary is open and will commensurate with qualifications and experience. The Club offers a great benefit package that includes medical, dental, vision, life/AE, vacation, sick, holidays and 401k (with Club match) and much more.
Dec 06, 2019
Full time
Established in 2001, Shady Canyon Golf Club is one of the finest, equity private clubs in the country. Scenic, rugged, unspoiled, Shady Canyon is blessed with unparalleled natural beauty. The clubhouse and golf course, set on 300 majestic acres, are artfully shaped within the contours of the land. Shady Canyon Golf Club is a club that epitomizes the game at its best, and provides a venue where families gather, where friendships are made, and where camaraderie endures. The Tom Fazio course has been hailed as nothing short of a golfing masterpiece, winning rave reviews nationally. Shady Canyon was recently named one of Golf Digests top 200 courses in the U.S., public or private: a list containing more than 15,000 courses nationwide. Like so many truly memorable courses, Shady Canyon is a golf course that offers a different experience each time you tee it up. The course with 5 different sets of tees and stretching to 7,012 yards from the blacks, allows golfers of all abilities the opportunity to challenge themselves. Job DescriptionShady Canyon Golf Club has a team of talented and committed senior managers who share the same goal of continuous improvement in all areas. The Food and Beverage Manager will be an integral part and oversee the daily operation of the Front of the House. The Food and Beverage Manager will be a highly visible and accessible leader with a dedication to service that endears himself or herself to the members and staff.The Food and Beverage Manager will work closely with the Clubhouse Manager, Food and Beverage Banquet Manager, Catering Director and Executive Chef. On-site administration of the Food and Beverage operations and facilities will be required, including the Talon Room and Bar, Mens and Ladies Grill, Golf Snack Bar, seasonal Pool Snack Bar and private Banquet events. The Food and Beverage Manager must demonstrate the ability to lead, inspire, motivate, mentor and train all Food and Beverage staff. The Food and Beverage Manager direct reports include:Food and Beverage SupervisorBanquet SupervisorServers BartendersBuspersonsHostSnack Bar ServersHigh Performance Culture and Service Standards: Quality driven. Ambitious, competitive and unafraid of challenging opportunities. Display positive, consistent leadership with excellent organizational and time management skills. See the Club empathetically through the members eyes. Focus on creating memorable experiences for members and guests. Develop programs that foster teaching and training focused on developing staff skills and professionalism. Demonstrate a caring, loyal attitude with a deep desire to succeed. Establish effective multi-way communication with all staff in every department. Implement service, positive communication, professionalism, consistency standards and accountability measures for staff. Respond to and resolve member and guest dining inquiries and concerns. Plan, organize and lead multiple departments, projects and initiatives to achieve desired results. Resolve problems at both strategic and functional levels. Enjoy the positive experiences, memories and friendships forged working in the Club Management industry. Value the relationships that bind our high-performance teams together. Attend to leadership responsibilities with regular attendance based on business expectations and needs.Responsibilities include but are not limited to the following: Manage, supervise and train main dining room and banquet staff. Coordinate banquets and in-house special events with the Catering department. Floor supervision during restaurant and banquet service. Assist with overall direction, execution, coordination, ongoing evaluation of the F and Banquet operations. Interact with members and ensure the quality of guest and member service. Address and resolve employee issues. Lead, develop and hold accountable Shady Canyon Golf Club standards and procedures for the Food and Beverage staff including guest service standards and Food and Beverage guidelines. Conduct daily pre-shift meetings, to include but not limited to service standards, daily operational updates, menu items/specials and safety. Closing responsibilities of the Clubhouse.Qualifications: Fluent oral and written English communication skills. Hands-on and proactive management style. Excellent communication and presentation skills, both verbal and written to interact knowledgeably with and impact both internal and external parties. Customer service oriented. Knowledge of food and wine. Proven success in creating and ensuring a la carte and banquet service standards are met. Highly organized. Successful multi-tasker. Meticulous attention to detail. Team Player Skilled in MS Office; Word, Excel, Outlook Proven strength as a motivational team-builder; developer of staff, coach and mentor. Prefer Associates or Bachelor's Degree or foreign equivalency in Hospitality Management or related field desired. Or, an equivalent number of years of experience in a similar position.Salary and Benefits:Salary is open and will commensurate with qualifications and experience. The Club offers a great benefit package that includes medical, dental, vision, life/AE, vacation, sick, holidays and 401k (with Club match) and much more.
Preference for Hiring in Employment It shall be the policy and practice of the Corporate Employers to recruit Corporate Team Members according or the following priorities: First: Qualified candidates who are enrolled members of the Pueblo of Pojoaque. Second: Qualified candidates who are not enrolled members of the Pueblo of Pojoaque, but who are spouses, significant others, or children of enrolled members of the Pueblo of Pojoaque. Third: Qualified candidates who are enrolled members of another (Non-Pojoaque) Indian Tribe. Fourth: Other qualified Candidates 2019-BTI-009: Food and Beverage Assistant Manager Code: 2019-BTI-009 FT/PT Status: Full Time Department: Turquoise Trail JOB PURPOSE: Assists the Manager of the restaurant operations. To ensure guest satisfaction and maintain high standards of customer service. Assist qualified Pueblo of Pojoaque Tribal members in employment opportunities with the Pueblo of Pojoaque Businesses by hiring, coaching and supporting their career growth. ESSENTIAL FUNCTIONS: Sets and continuously achieves high standards in food quality, presentation, and service to ensure guest satisfaction ?Practices the companies mission/vision statement along with its core values. Supervises approximately two supervisors and indirectly supervises up to twenty team members Creates a strong team devoted to exceptional customer service through hiring, training, team-building, evaluation, and leadership Coordinates daily projects with supervisors Completes work scheduling, team member tips sheets and monthly inventories. Completes hiring, disciplinary actions, payroll timesheets, leave requests, and performance appraisals Oversees training program to ensure that employees are fully trained Reviews and monitors the performance of supervisors Recommends pay increases within "pay-for-performance" guidelines Assists in Managing all financial responsibilities to meet restaurants and bar profitability requirements Maintains efficient systems for ordering, receiving, storing, and inventory of all food products Ensures a safe environment for staff and customers Enforces Pueblo pf Pojoaque liquor laws REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): Must be at least 21 years of age or older Knowledge of food preparation and presentation, and food handling safety practices Ability to handle a variety of customer requests and personalities Must be people oriented and knowledgeable of customer relations practices Good knowledge of supervisory, management, and decision-making techniques Ability to formulate budgets and calculate profit and loss Good verbal and written communication skills Knowledge of restaurant policies, procedures, and guidelines relative to retail sales, ordering, storing, inventory of food products, and money-handling REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE: Four (2) year degree in restaurant management, retail management or related field and 2 years of successful progressive supervisory/management experience, OR , a High school Diploma or GED and 2 years of progressive related experience Must be state licensed to serve alcohol Demonstrated commitment to a career in food & beverage Must have valid driver's license PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Primarily restaurant office setting On 24-hour emergency call; may be required to work extended hours, weekends, and holidays Some travel required Walking/Standing, 80 %- Sedentary, 20%; Employee may walk or stand up to 4 hours at a time Lifting/carrying up to 25 lbs. Some exposure to heat and smoke from stoves and ovens Exposure to some cleaning chemicals
Dec 06, 2019
Full time
Preference for Hiring in Employment It shall be the policy and practice of the Corporate Employers to recruit Corporate Team Members according or the following priorities: First: Qualified candidates who are enrolled members of the Pueblo of Pojoaque. Second: Qualified candidates who are not enrolled members of the Pueblo of Pojoaque, but who are spouses, significant others, or children of enrolled members of the Pueblo of Pojoaque. Third: Qualified candidates who are enrolled members of another (Non-Pojoaque) Indian Tribe. Fourth: Other qualified Candidates 2019-BTI-009: Food and Beverage Assistant Manager Code: 2019-BTI-009 FT/PT Status: Full Time Department: Turquoise Trail JOB PURPOSE: Assists the Manager of the restaurant operations. To ensure guest satisfaction and maintain high standards of customer service. Assist qualified Pueblo of Pojoaque Tribal members in employment opportunities with the Pueblo of Pojoaque Businesses by hiring, coaching and supporting their career growth. ESSENTIAL FUNCTIONS: Sets and continuously achieves high standards in food quality, presentation, and service to ensure guest satisfaction ?Practices the companies mission/vision statement along with its core values. Supervises approximately two supervisors and indirectly supervises up to twenty team members Creates a strong team devoted to exceptional customer service through hiring, training, team-building, evaluation, and leadership Coordinates daily projects with supervisors Completes work scheduling, team member tips sheets and monthly inventories. Completes hiring, disciplinary actions, payroll timesheets, leave requests, and performance appraisals Oversees training program to ensure that employees are fully trained Reviews and monitors the performance of supervisors Recommends pay increases within "pay-for-performance" guidelines Assists in Managing all financial responsibilities to meet restaurants and bar profitability requirements Maintains efficient systems for ordering, receiving, storing, and inventory of all food products Ensures a safe environment for staff and customers Enforces Pueblo pf Pojoaque liquor laws REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES): Must be at least 21 years of age or older Knowledge of food preparation and presentation, and food handling safety practices Ability to handle a variety of customer requests and personalities Must be people oriented and knowledgeable of customer relations practices Good knowledge of supervisory, management, and decision-making techniques Ability to formulate budgets and calculate profit and loss Good verbal and written communication skills Knowledge of restaurant policies, procedures, and guidelines relative to retail sales, ordering, storing, inventory of food products, and money-handling REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE: Four (2) year degree in restaurant management, retail management or related field and 2 years of successful progressive supervisory/management experience, OR , a High school Diploma or GED and 2 years of progressive related experience Must be state licensed to serve alcohol Demonstrated commitment to a career in food & beverage Must have valid driver's license PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: Primarily restaurant office setting On 24-hour emergency call; may be required to work extended hours, weekends, and holidays Some travel required Walking/Standing, 80 %- Sedentary, 20%; Employee may walk or stand up to 4 hours at a time Lifting/carrying up to 25 lbs. Some exposure to heat and smoke from stoves and ovens Exposure to some cleaning chemicals
We are looking for a dynamic, experienced restaurant manager to join our team at the T.F. Green International Airport! The Food & Beverage Operations Manager is responsible for assisting the Food & Beverage Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the Food & Beverage Multi Operations Manager and/or designee, depending on local requirements. Essential Functions: • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs • Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store • Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue • Monitors progress towards unit goals and assigns associates to meet those objectives • Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals • Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals • Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance. Requirements: • Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals WITH A CAREER WITH HMSHOST, YOU REALLY BENEFIT! AT&T Mobile Discount Competitive Pay Clean, safe, friendly work atmosphere Employee meal discounts per shift Free parking Opportunities for professional growth/advancement Detailed training Stable company and a positive reputation in the community Diverse customers and co-workers We believe in recognizing, rewarding and taking care of our associates 401(k) retirement savings plan Comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance Flexible spending account for health expenses Family member benefits include: medical, dental, vision care and life insurance Paid vacation & Flex-Time Credit union membership Tuition reimbursement Paid holidays
Dec 06, 2019
Full time
We are looking for a dynamic, experienced restaurant manager to join our team at the T.F. Green International Airport! The Food & Beverage Operations Manager is responsible for assisting the Food & Beverage Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the Food & Beverage Multi Operations Manager and/or designee, depending on local requirements. Essential Functions: • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs • Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store • Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue • Monitors progress towards unit goals and assigns associates to meet those objectives • Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals • Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals • Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance. Requirements: • Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals WITH A CAREER WITH HMSHOST, YOU REALLY BENEFIT! AT&T Mobile Discount Competitive Pay Clean, safe, friendly work atmosphere Employee meal discounts per shift Free parking Opportunities for professional growth/advancement Detailed training Stable company and a positive reputation in the community Diverse customers and co-workers We believe in recognizing, rewarding and taking care of our associates 401(k) retirement savings plan Comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance Flexible spending account for health expenses Family member benefits include: medical, dental, vision care and life insurance Paid vacation & Flex-Time Credit union membership Tuition reimbursement Paid holidays
We are looking for a dynamic, experienced restaurant manager to join our team at the T.F. Green International Airport! The Food & Beverage Operations Manager is responsible for assisting the Food & Beverage Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the Food & Beverage Multi Operations Manager and/or designee, depending on local requirements. Essential Functions: • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs • Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store • Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue • Monitors progress towards unit goals and assigns associates to meet those objectives • Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals • Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals • Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance. Requirements: • Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals WITH A CAREER WITH HMSHOST, YOU REALLY BENEFIT! AT&T Mobile Discount Competitive Pay Clean, safe, friendly work atmosphere Employee meal discounts per shift Free parking Opportunities for professional growth/advancement Detailed training Stable company and a positive reputation in the community Diverse customers and co-workers We believe in recognizing, rewarding and taking care of our associates 401(k) retirement savings plan Comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance Flexible spending account for health expenses Family member benefits include: medical, dental, vision care and life insurance Paid vacation & Flex-Time Credit union membership Tuition reimbursement Paid holidays
Dec 06, 2019
Full time
We are looking for a dynamic, experienced restaurant manager to join our team at the T.F. Green International Airport! The Food & Beverage Operations Manager is responsible for assisting the Food & Beverage Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts. This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the Food & Beverage Multi Operations Manager and/or designee, depending on local requirements. Essential Functions: • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs • Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store • Supports DO and/or Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue • Monitors progress towards unit goals and assigns associates to meet those objectives • Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals • Utilizes associate's strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals • Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance. Requirements: • Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals WITH A CAREER WITH HMSHOST, YOU REALLY BENEFIT! AT&T Mobile Discount Competitive Pay Clean, safe, friendly work atmosphere Employee meal discounts per shift Free parking Opportunities for professional growth/advancement Detailed training Stable company and a positive reputation in the community Diverse customers and co-workers We believe in recognizing, rewarding and taking care of our associates 401(k) retirement savings plan Comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance Flexible spending account for health expenses Family member benefits include: medical, dental, vision care and life insurance Paid vacation & Flex-Time Credit union membership Tuition reimbursement Paid holidays
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Sous Chef is a leader in the kitchen and will assist in managing all culinary aspects. Requirements: * Assist executive chef in day to day operations of fine dining restaurants. * Responsibilities include writing daily menu, ordering, receiving, teaching culinary students, scheduling, etc. * Supervises daily operations of the kitchen and staff in accordance with defined food program to set standards. * Managing budget and food cost control * Supervising kitchen staff and developing staff * Create a team atmosphere and lead by example * Assist with hiring, discipline and retaining employees * Other duties as assigned per management Qualifications: * Graduate of accredited culinary program or ACF apprenticeship program or 5 years culinary supervisory experience in a hotel or resort setting * Demonstrate the ability to communicate professionally. Must be able to write and produce menu. * Culinary degree preferred. * High school diploma or equivalent is required * The ability to work independently and contribute to a positive, productive work environment * A flexible schedule including early mornings, weekends, and holidays * Be able to lift up to 50lbs and stand for long periods of time * Resumes required With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178787
Dec 06, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Sous Chef is a leader in the kitchen and will assist in managing all culinary aspects. Requirements: * Assist executive chef in day to day operations of fine dining restaurants. * Responsibilities include writing daily menu, ordering, receiving, teaching culinary students, scheduling, etc. * Supervises daily operations of the kitchen and staff in accordance with defined food program to set standards. * Managing budget and food cost control * Supervising kitchen staff and developing staff * Create a team atmosphere and lead by example * Assist with hiring, discipline and retaining employees * Other duties as assigned per management Qualifications: * Graduate of accredited culinary program or ACF apprenticeship program or 5 years culinary supervisory experience in a hotel or resort setting * Demonstrate the ability to communicate professionally. Must be able to write and produce menu. * Culinary degree preferred. * High school diploma or equivalent is required * The ability to work independently and contribute to a positive, productive work environment * A flexible schedule including early mornings, weekends, and holidays * Be able to lift up to 50lbs and stand for long periods of time * Resumes required With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 178787
Vail Resorts Management Company
Park City, UT, USA
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. This is a dynamic supervisory position for the Mountain Dining division. The Front of House Team Lead is responsible for assisting the General Manager in hiring, training, and supervising all staff. Fulfills day-to-day work responsibilities for the organization as needed, and is thoroughly familiar with all areas of restaurant / facility operations. * Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to, tip disbursements and recording, scheduling, ordering products and equipment, inventory and keeping daily logs. * Understand completely all policies, procedures, standards, specifications, guidelines and training programs. * Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. * Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. * Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Fill in where needed to ensure guest service standards and efficient operations. * Continually strive to develop staff in all areas of restaurant and professional development. * Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. * Ensure all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. * Oversee and ensure that restaurant policies on employee performance appraisals and feedback are followed and completed on a timely basis. * Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. * Responsible for all forms of cash handling throughout restaurant including register drawers, safe, deposits, and change orders. Requirements: * High school diploma or equivalent required * Must be able to lift and carry 40+ lbs. * Minimum 2 years of restaurant experience Must be fluent in English * Must be able to work weekends and holidays * Must have leadership, problem-solving and multi-tasking skills * Must be aware of safety and sanitation guidelines Preferred Skills: * Bachelor's degree or equivalent preferred but not required * Intermediate skier/rider skills preferred, not required Becoming part of the Park City team means you're joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America's largest mountain resort, Park City has a pulse that's as charming as it is rewarding. Join our team and come experience all that Park City has to offer. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177859
Dec 06, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. This is a dynamic supervisory position for the Mountain Dining division. The Front of House Team Lead is responsible for assisting the General Manager in hiring, training, and supervising all staff. Fulfills day-to-day work responsibilities for the organization as needed, and is thoroughly familiar with all areas of restaurant / facility operations. * Works on the floor in the restaurant, exceeding guest satisfaction as well as completing management reports pertaining to, tip disbursements and recording, scheduling, ordering products and equipment, inventory and keeping daily logs. * Understand completely all policies, procedures, standards, specifications, guidelines and training programs. * Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. * Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. * Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Fill in where needed to ensure guest service standards and efficient operations. * Continually strive to develop staff in all areas of restaurant and professional development. * Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. * Ensure all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. * Oversee and ensure that restaurant policies on employee performance appraisals and feedback are followed and completed on a timely basis. * Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. * Responsible for all forms of cash handling throughout restaurant including register drawers, safe, deposits, and change orders. Requirements: * High school diploma or equivalent required * Must be able to lift and carry 40+ lbs. * Minimum 2 years of restaurant experience Must be fluent in English * Must be able to work weekends and holidays * Must have leadership, problem-solving and multi-tasking skills * Must be aware of safety and sanitation guidelines Preferred Skills: * Bachelor's degree or equivalent preferred but not required * Intermediate skier/rider skills preferred, not required Becoming part of the Park City team means you're joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America's largest mountain resort, Park City has a pulse that's as charming as it is rewarding. Join our team and come experience all that Park City has to offer. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177859
Summary To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge. Essential Duties and Responsibilities include the following. Other duties may be assigned. Take food and beverage orders from guests. Server must be able to describe Chef?s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence. Deliver food orders to guests dining in a full service restaurant. Carry a 27? oval tray in a traditional restaurant style containing hot and cold food items. Perform steps of service and maintain restaurant service standards. Practice Safety and Sanitation techniques. Obtain TIPS certificate and Guest Service Training within 90 days of employment. Perform proper table side wine service. Capable of describing, opening, and presenting wine. Perform tasks including bussing tables, seating guests, side work, and duties assigned by management. Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back). Communicate basic knowledge about the casino resort. Follow RICH and Food & Beverage standards. Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count. Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education. Age Requirement Must be at least 21 years of age. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License TIPS Alcohol Awareness Certificate within the 90-day introductory period Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27? oval tray in a traditional restaurant style containing hot and cold food items. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud. PandoLogic. Keywords: Waiter / Waitress, Location: Brooks, CA - 95606
Dec 05, 2019
Summary To provide an excellent dining experience to our diversified guests. Exemplify excellent guest service and extensive food and beverage knowledge. Essential Duties and Responsibilities include the following. Other duties may be assigned. Take food and beverage orders from guests. Server must be able to describe Chef?s special, featured wines/spirits, promotions, and thoroughly answer menu questions with confidence. Deliver food orders to guests dining in a full service restaurant. Carry a 27? oval tray in a traditional restaurant style containing hot and cold food items. Perform steps of service and maintain restaurant service standards. Practice Safety and Sanitation techniques. Obtain TIPS certificate and Guest Service Training within 90 days of employment. Perform proper table side wine service. Capable of describing, opening, and presenting wine. Perform tasks including bussing tables, seating guests, side work, and duties assigned by management. Provide excellent service to the guests (i.e. following SOS, thorough menu knowledge, timely check back). Communicate basic knowledge about the casino resort. Follow RICH and Food & Beverage standards. Navigate through POS system and perform transactions such as placing food and beverage orders, typing in modifiers, splitting checks, and providing accurate table numbers and guest count. Perform self-banking duties such as tendering Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, cash, and other forms of payments. In addition, reconcile paperwork and perform proper drop with minimal variance. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education High school diploma or general education degree (GED); and three months related experience and/or training; or equivalent combination of experience and education. Age Requirement Must be at least 21 years of age. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License TIPS Alcohol Awareness Certificate within the 90-day introductory period Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus. Must be able to carry a 27? oval tray in a traditional restaurant style containing hot and cold food items. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this Job, the employee is frequently exposed to secondhand tobacco smoke. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually loud. PandoLogic. Keywords: Waiter / Waitress, Location: Brooks, CA - 95606
InterContinental San Francisco
San Francisco, CA, USA
Your day to dayManage food and beverage operations in our restaurant Luce, Bar 888 and the In Room Dining department to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.Duties?and responsibilities:Financial returns:Monitor budget and control expenses with a focus on food, beverage, and labor costs.Drive promotions that deliver great dining experiences for guests at a good value.Ensure all credit and financial transactions are handled in a secure manner.People:Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.Guest experience:Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.Ensure that all food and beverage facilities are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.Assist with establishing and achieving quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.Responsible business:Assist in managing local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends.Assist with conducting proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.Perform other duties as assigned. May also serve as manager on duty.What we need from youSome college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience. Bachelor???s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred. Must speak local language. Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.What we offerIn return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Dec 05, 2019
Your day to dayManage food and beverage operations in our restaurant Luce, Bar 888 and the In Room Dining department to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.Duties?and responsibilities:Financial returns:Monitor budget and control expenses with a focus on food, beverage, and labor costs.Drive promotions that deliver great dining experiences for guests at a good value.Ensure all credit and financial transactions are handled in a secure manner.People:Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.Guest experience:Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.Ensure that all food and beverage facilities are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.Assist with establishing and achieving quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.Responsible business:Assist in managing local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends.Assist with conducting proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.Perform other duties as assigned. May also serve as manager on duty.What we need from youSome college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience. Bachelor???s degree / higher education qualification in Hotel Management, culinary arts, or related field preferred. Must speak local language. Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.What we offerIn return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. JOB SUMMARY: Responsible for the daily operation for one of many base lodges or up mountain locations across Heavenly. Ensure operations are managed to meet or exceed budget while maintaining a high level of customer service. Provide support, direction and assistance to all staff members while helping them maintain a "Fast, Friendly, Flexible and Fun" attitude. Must perform well in a team atmosphere; working with colleagues to ensure success in all outlets, maintaining clear and open communication with kitchen staff members, F&B management team, and all other departments within the resort. Must see teamwork, employee morale and a positive work environment as a priority. QUALIFICATIONS/EXPERIENCE: * Minimum two years food and beverage management experience, in a fast paced, high volume, food and beverage operation * Ability to understand and apply sound financial, purchasing, and personnel management with an emphasis on training, directing and motivating others * Possess the ability to work as a team member with other management and supervisory positions * Competency in Microsoft Office applications, specifically Word and Excel * Conversational Spanish speaking ability highly desirable * California state food handlers permit * Tips card * Must be comfortable with the changing dynamics of a seasonal business RESPONSIBILITIES: * Monitor daily operations to ensure customer service and quality levels are achieved * Responsible for training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and correcting behaviors * Address issues, concerns, and complaints; resolve problems, and ensuring compliance with all state and federal labor laws * Continuously review/implement programs to drive revenue per skier visit * Maintain clean, well-organized facilities in compliance with company and legal standards and regulations * Implement the company and department philosophies, vision, mission, and values into the daily operation of the department * Ensure the production of the best possible product, attractively presented and efficiently served * Establish the daily operating procedures and oversee implementation, planning, and procedures * Effectively work with the Receiving department to ensure proper delivery and receipt of all orders for facilities * Ensure proper controls are in place with cash handling and reporting procedures * Produce inventories, reports, and other paperwork as required, in a timely manner * Participate in weekly management meetings and other company activities * Other duties as required by the Food & Beverage Manager and/or Senior Management Team * Implement company policies and procedures and use good judgment when responding to employees concerns or issues * Represent the views of staff to management and the views of the company to the employees * Maintain high staff morale; motivate employees to perform under challenging conditions * Handle customer relations and/or employee problems that may arise, making consistent decisions to resolve conflict * Assist the F&B Operations Manager in planning/preparing the operating and capital budgets * Plan, develop, and implement goals, objectives, and policies for the assigned departments * Perform daily and weekly examination of revenue, expense, and labor reports * Frequently review with the supervisory staff to maintain familiarity, assess status towards achieving goals and budget objectives * Assess financial performance and adjust operations to meet/exceed goals * Other duties as assigned by the F&B Operations Manager, the General Manager, and the Senior Management Team. PERFORMANCE EXPECTATIONS: * Be knowledgeable about the ski area and all food and beverage services * Provide a positive attitude towards the workplace, co-workers and guests * Communicate with co-workers, supervisors, and managers effectively regarding personnel/work issues * Work unsupervised in a manner that is professional and consistent with company and department policies and procedures * Maintain a detail oriented focus, ensuring all steps are taken to develop and implement training and development programs. * Ensure duties/projects/tasks are completed in a timely and accurate manner * Follow the Food and Beverage Manager and Supervisor Behavioral Expectations and act according to these guidelines in the workplace PHYSICAL DEMANDS AND WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds or greater with assistance. Specific vision abilities required by this job include distance vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, extreme cold, and risk of electrical shock. The noise level in the work environment is usually moderate but may be loud on occasion. The employee will occasionally walk on slick, wet, snow-covered, or uneven surfaces. If you want to work for a different kind of ski resort, you've found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 175970
Dec 04, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. JOB SUMMARY: Responsible for the daily operation for one of many base lodges or up mountain locations across Heavenly. Ensure operations are managed to meet or exceed budget while maintaining a high level of customer service. Provide support, direction and assistance to all staff members while helping them maintain a "Fast, Friendly, Flexible and Fun" attitude. Must perform well in a team atmosphere; working with colleagues to ensure success in all outlets, maintaining clear and open communication with kitchen staff members, F&B management team, and all other departments within the resort. Must see teamwork, employee morale and a positive work environment as a priority. QUALIFICATIONS/EXPERIENCE: * Minimum two years food and beverage management experience, in a fast paced, high volume, food and beverage operation * Ability to understand and apply sound financial, purchasing, and personnel management with an emphasis on training, directing and motivating others * Possess the ability to work as a team member with other management and supervisory positions * Competency in Microsoft Office applications, specifically Word and Excel * Conversational Spanish speaking ability highly desirable * California state food handlers permit * Tips card * Must be comfortable with the changing dynamics of a seasonal business RESPONSIBILITIES: * Monitor daily operations to ensure customer service and quality levels are achieved * Responsible for training employees; planning, assigning, and directing work; appraising performance; rewarding, coaching, and correcting behaviors * Address issues, concerns, and complaints; resolve problems, and ensuring compliance with all state and federal labor laws * Continuously review/implement programs to drive revenue per skier visit * Maintain clean, well-organized facilities in compliance with company and legal standards and regulations * Implement the company and department philosophies, vision, mission, and values into the daily operation of the department * Ensure the production of the best possible product, attractively presented and efficiently served * Establish the daily operating procedures and oversee implementation, planning, and procedures * Effectively work with the Receiving department to ensure proper delivery and receipt of all orders for facilities * Ensure proper controls are in place with cash handling and reporting procedures * Produce inventories, reports, and other paperwork as required, in a timely manner * Participate in weekly management meetings and other company activities * Other duties as required by the Food & Beverage Manager and/or Senior Management Team * Implement company policies and procedures and use good judgment when responding to employees concerns or issues * Represent the views of staff to management and the views of the company to the employees * Maintain high staff morale; motivate employees to perform under challenging conditions * Handle customer relations and/or employee problems that may arise, making consistent decisions to resolve conflict * Assist the F&B Operations Manager in planning/preparing the operating and capital budgets * Plan, develop, and implement goals, objectives, and policies for the assigned departments * Perform daily and weekly examination of revenue, expense, and labor reports * Frequently review with the supervisory staff to maintain familiarity, assess status towards achieving goals and budget objectives * Assess financial performance and adjust operations to meet/exceed goals * Other duties as assigned by the F&B Operations Manager, the General Manager, and the Senior Management Team. PERFORMANCE EXPECTATIONS: * Be knowledgeable about the ski area and all food and beverage services * Provide a positive attitude towards the workplace, co-workers and guests * Communicate with co-workers, supervisors, and managers effectively regarding personnel/work issues * Work unsupervised in a manner that is professional and consistent with company and department policies and procedures * Maintain a detail oriented focus, ensuring all steps are taken to develop and implement training and development programs. * Ensure duties/projects/tasks are completed in a timely and accurate manner * Follow the Food and Beverage Manager and Supervisor Behavioral Expectations and act according to these guidelines in the workplace PHYSICAL DEMANDS AND WORK ENVIRONMENT While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds or greater with assistance. Specific vision abilities required by this job include distance vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, outside weather conditions, extreme cold, and risk of electrical shock. The noise level in the work environment is usually moderate but may be loud on occasion. The employee will occasionally walk on slick, wet, snow-covered, or uneven surfaces. If you want to work for a different kind of ski resort, you've found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 175970
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Summary: The Lead position is supervisory role in the Mountain Dining Department. The Lead manages the staff in day to day tasks while under the management's scope. Leads help make sure the operations run smoothly each day and that the staff is on task and receive breaks each day. Job Requirements: * Educational Requirements: HS Diploma or GED * Communication Requirements: Ability to speak, read and communicate clearly in English * Guest service skills: Professionalism and strong guest service skills, attention to detail and timeliness * Flexible schedule required during peak times throughout the season * Cash handling experience * Ability to Ski/Ride at an Intermediate Level (on mountain lodges only) * Strong interpersonal skills * Track record of strong leadership * Ability to lift/carry 50lbs * Ability to stand/walk for extended periods of time, up to 8 hours * Ability to obtain a Food Handler's Card Work Schedule: Must have a flexible work schedule which includes holidays and weekends. Full Time (40 hours a week) shifts are available as well as the opportunity for Overtime during Peak business periods. Available Opportunities: We have on-mountain and base area positions available. Employees assigned to an on-mountain location must be able to Ski/Ride at an Intermediate Level and pass a Ski/Ride test upon hire. Positions are available in the following locations: * Steins (On Mountain Lodge in California/No ski/ride test required) If you want to work for a different kind of ski resort, you've found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 175949
Dec 04, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Summary: The Lead position is supervisory role in the Mountain Dining Department. The Lead manages the staff in day to day tasks while under the management's scope. Leads help make sure the operations run smoothly each day and that the staff is on task and receive breaks each day. Job Requirements: * Educational Requirements: HS Diploma or GED * Communication Requirements: Ability to speak, read and communicate clearly in English * Guest service skills: Professionalism and strong guest service skills, attention to detail and timeliness * Flexible schedule required during peak times throughout the season * Cash handling experience * Ability to Ski/Ride at an Intermediate Level (on mountain lodges only) * Strong interpersonal skills * Track record of strong leadership * Ability to lift/carry 50lbs * Ability to stand/walk for extended periods of time, up to 8 hours * Ability to obtain a Food Handler's Card Work Schedule: Must have a flexible work schedule which includes holidays and weekends. Full Time (40 hours a week) shifts are available as well as the opportunity for Overtime during Peak business periods. Available Opportunities: We have on-mountain and base area positions available. Employees assigned to an on-mountain location must be able to Ski/Ride at an Intermediate Level and pass a Ski/Ride test upon hire. Positions are available in the following locations: * Steins (On Mountain Lodge in California/No ski/ride test required) If you want to work for a different kind of ski resort, you've found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 175949
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Summary of Job: Responsible for accurately and efficiently processing restaurant sales through the use of a point of sale system (POS), light cleaning and light cooking. Essential Job Responsibilities: * Accurately and efficiently ring up customer sales * Ensure an enthusiastic and professional level of customer service * Greet and acknowledge each customer * Utilizing the guests name if they pay by pass or credit card * Have an overall knowledge of specials, on property events and activities, and services offered by Afton * Adhere to all company policies and guidelines * Maintain orderly appearance of register and surrounding areas * Protect company assets through loss prevention techniques * Assist customers where possible * Provide answers to product and payment-related queries * Resolve customer complaints or bring the issue to your supervisor * Accurately process sales using the cash register and POS * Accept cash, resort charge, and bankcards for payment * Process payments according to company procedure * Provide change for cash payments * Issue receipts for payments received * Stay up to date on all promotions and special offers * Issue refunds and credits * Process returns and exchanges * Ensure sufficient change is available * Maintain accurate records of transactions * May be required to assist in other areas such as shelf stocking, product display, and cleaning * Maintain a neat, tidy and orderly work area * Balance sales and receipts in closing duties according to company procedure Job Requirements: * Must be 18 years of age or older. * Ability to multi-task. * Professionalism and strong guest service skills, attention to detail and timeliness. * High level of interpersonal skills to ensure: teamwork, high level guest contact, and commitment to guest service. * Must demonstrate ability to receive and give direction and act upon it. * Certified Slip Resistant shoes are required prior starting work. Shoes must be provided by the employee. * Flexible schedule required during peak times throughout the year. Must be willing to work evenings, holidays and weekends - Required Physical Requirements: * Weight Lifted - At least 25lbs * Lifting Frequency - Frequent * Standing Frequency - Frequent * Walking Frequency - Frequent * Reaching - Some of the time * Climbing/Balancing - Some of the time * Stoop, Kneel, Crouch, Crawl - Some of the time Competencies: * Serve Others: Own It. Personalize It. Elevate It. Identifies and take ownership of opportunities to assist the customer; listens and responds to customer needs to personalize the experience; is committed to elevating the customer experience; communicates clearly and effectively; is flexible to adjust plans to meet customers' changing needs; collaborates with team members and peers; exhibits a service attitude that is engaging with customers. * Do Right: Act with Integrity - always do the right thing, knowing it leads to the right outcome. Follows through on commitments; is honest and trustworthy; understands and complies with company policies and procedures; considers stakeholder interests in decision making; takes ownership of actions and decisions; receptive and responsive to others' feedback; identifies and communicates ethical concerns. * Drive Value: Grow profit through smart and innovative business practices. Is a positive advocate for the company; is aware of the impact of decisions and actions on company profitability; works efficiently; completes tasks accurately and manages time well; strives for continual improvement and growth; is open to and suggests new ideas; uses company resources appropriately; demonstrates financial discipline. * Do Good: Preserve our natural environment and contribute to the success of our local communities. Has an awareness of the company's Epic Promise program; considers the environmental and community impact of decisions and actions; takes actions in support of the company's environmental initiatives; understands the company's connection with our local communities. * Be Safe: Be committed to the safety and wellness of our employees and Guests. Promotes a culture of health and safety; takes personal accountability for the safety of self and others; understands and communicates safety procedures and expectations; utilizes all relevant safety resources; identifies and appropriately reports risk. * Have Fun: Fun is our product - create fun, enjoy your work and share the contagious spirit. Shares enthusiasm for our products and services; is able to overcome challenges while maintaining a positive attitude; inspires others and integrates fun into the work environment; is approachable and welcoming to customers; promotes an engaging, inclusive atmosphere. Create incredible experiences for guests at the Midwest's premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 172169
Dec 04, 2019
Full time
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Summary of Job: Responsible for accurately and efficiently processing restaurant sales through the use of a point of sale system (POS), light cleaning and light cooking. Essential Job Responsibilities: * Accurately and efficiently ring up customer sales * Ensure an enthusiastic and professional level of customer service * Greet and acknowledge each customer * Utilizing the guests name if they pay by pass or credit card * Have an overall knowledge of specials, on property events and activities, and services offered by Afton * Adhere to all company policies and guidelines * Maintain orderly appearance of register and surrounding areas * Protect company assets through loss prevention techniques * Assist customers where possible * Provide answers to product and payment-related queries * Resolve customer complaints or bring the issue to your supervisor * Accurately process sales using the cash register and POS * Accept cash, resort charge, and bankcards for payment * Process payments according to company procedure * Provide change for cash payments * Issue receipts for payments received * Stay up to date on all promotions and special offers * Issue refunds and credits * Process returns and exchanges * Ensure sufficient change is available * Maintain accurate records of transactions * May be required to assist in other areas such as shelf stocking, product display, and cleaning * Maintain a neat, tidy and orderly work area * Balance sales and receipts in closing duties according to company procedure Job Requirements: * Must be 18 years of age or older. * Ability to multi-task. * Professionalism and strong guest service skills, attention to detail and timeliness. * High level of interpersonal skills to ensure: teamwork, high level guest contact, and commitment to guest service. * Must demonstrate ability to receive and give direction and act upon it. * Certified Slip Resistant shoes are required prior starting work. Shoes must be provided by the employee. * Flexible schedule required during peak times throughout the year. Must be willing to work evenings, holidays and weekends - Required Physical Requirements: * Weight Lifted - At least 25lbs * Lifting Frequency - Frequent * Standing Frequency - Frequent * Walking Frequency - Frequent * Reaching - Some of the time * Climbing/Balancing - Some of the time * Stoop, Kneel, Crouch, Crawl - Some of the time Competencies: * Serve Others: Own It. Personalize It. Elevate It. Identifies and take ownership of opportunities to assist the customer; listens and responds to customer needs to personalize the experience; is committed to elevating the customer experience; communicates clearly and effectively; is flexible to adjust plans to meet customers' changing needs; collaborates with team members and peers; exhibits a service attitude that is engaging with customers. * Do Right: Act with Integrity - always do the right thing, knowing it leads to the right outcome. Follows through on commitments; is honest and trustworthy; understands and complies with company policies and procedures; considers stakeholder interests in decision making; takes ownership of actions and decisions; receptive and responsive to others' feedback; identifies and communicates ethical concerns. * Drive Value: Grow profit through smart and innovative business practices. Is a positive advocate for the company; is aware of the impact of decisions and actions on company profitability; works efficiently; completes tasks accurately and manages time well; strives for continual improvement and growth; is open to and suggests new ideas; uses company resources appropriately; demonstrates financial discipline. * Do Good: Preserve our natural environment and contribute to the success of our local communities. Has an awareness of the company's Epic Promise program; considers the environmental and community impact of decisions and actions; takes actions in support of the company's environmental initiatives; understands the company's connection with our local communities. * Be Safe: Be committed to the safety and wellness of our employees and Guests. Promotes a culture of health and safety; takes personal accountability for the safety of self and others; understands and communicates safety procedures and expectations; utilizes all relevant safety resources; identifies and appropriately reports risk. * Have Fun: Fun is our product - create fun, enjoy your work and share the contagious spirit. Shares enthusiasm for our products and services; is able to overcome challenges while maintaining a positive attitude; inspires others and integrates fun into the work environment; is approachable and welcoming to customers; promotes an engaging, inclusive atmosphere. Create incredible experiences for guests at the Midwest's premier winter destination. In the scenic St. Croix River Valley, this big-time resort with a small town feel has converted thousands of first-timers into lifelong skiers and riders. This truly is where Epic begins for skiers of all levels and can be where your epic career begins, too. Become part of the Afton Alps family. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 172169