7 jobs found

POSITION: Food Service Aide, Lancaster CTC Campus - $11.24p/h MAIN LOCATION: Brownstown or Willow Street locations REPORTS TO: Head Cook, Kitchen Manager, and Site Supervisor PURPOSE: The primary role of a Food Service Aide is to assist in the kitchen in all facets of daily food preparation, serving and clean-up. This can vary between Head Cooks, schools and districts. Food handling safety and personal safety are critical in the roll of the Food Service Aide position. TERMS OF EMPLOYMENT: January 4th until end of school year 5 Hours per day/ 5 days per week Hourly Position - $11.24 per hour JOB SUMMARY: The Food Service Aide will work in preparing and distributing food items; providing complete and accurate documentation and audit trail for meals served; and maintaining facilities in a sanitary condition. QUALIFICATIONS: Minimum of high school diploma. Ability to work effectively with students and adults in a school setting. Adequate visual and auditory acuity to work in a kitchen environment. Ability to follow a schedule. Ability to be adaptable and flexible with daily routines. Ability to record data utilizing various data collection tools. Personality traits that are conducive to a harmonious relationship with students, school district personnel, and the public. Requires a medical examination as per Pennsylvania law; valid criminal history check; child abuse clearance; and Federal Bureau of Investigation criminal history investigation. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Reads and abides by the Pennsylvania School laws and regulations, Federal and State laws, and regulations governing educational and civil rights of students and others, Child Protective Services Act, the policies of the Board of Education, and administrative manuals. Communicates clearly, concisely, and effectively, both orally and in writing, with the administrative staff, professional and support staff, students, parents, and community. Prepares fruits and/or vegetables for daily use, including but not limited to, slicing, cupping and otherwise preparing according to kitchen standards. Assists in the preparation of any menu items as directed by the site supervisor. Serves meals on line during lunch shifts as directed. Cleans work areas and ensures leftovers are properly put away for the next day's use. Assists in wiping tables and chairs in cafeteria. Clean and sanitize serving areas each day. Follow food preparation instructions and serve all food and beverages according to cafeteria safety and sanitary policies. Assists with sweeping and mopping floors. Arranges food and beverage items (e.g. placing in steam tables, a la carte trays, filling racks, mobile carts, etc.) for the purpose of making items available to students and staff. Cleans utensils, equipment, and the storage, food preparation and serving areas for the purpose of maintaining sanitary conditions. Collects payments for food items from students and staff. Uses proper body mechanics and cleaning procedures for the purpose of preventing accidental injuries to self and others. Completes necessary Professional Standards Training annually. Maintain confidentiality. Performs other duties as assigned by the site supervisor. PHYSICAL DEMANDS: Ability to reach above and below the waist. Ability to to lift up to 25 pounds to shoulder height and 50 pounds to waist height. Ability to sit and/or stand for extended periods of time. Ability to use fingers to pick, feel, and grasp objects. Ability to climb stairs. Ability to bend and stoop. Ability to use both hands for repetitive motion. Some bending and twisting of the body required. Ability to hear and understand speech at normal commercial kitchen levels. Ability to stand for long periods of time along with sitting and walking/moving throughout the work environment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to speak in audible tones so that others may understand clearly in a commercial kitchen environment. WORK ENVIRONMENT: Typical commercial kitchen environment. Subject to inside kitchen environmental conditions. TEMPERAMENT: Must possess excellent interpersonal skills. Must be cooperative, congenial, and service oriented. Must be able to work in a production oriented environment. COGNITIVE ABILITY: Ability to follow written and verbal directions Ability to read and write and communicate effectively Ability to organize tasks, to handle multiple tasks, and to exercise good judgment. Category: Restaurant & Food Service , Keywords: Food Service Assistant

Position Information Location: Le Meridien Denver Downtown SummaryThe Night Audit Supervisor oversees the Night Audit function and reconciles the hotel's revenue while ensuring the figures balance. Responsibilities Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission, White Lodging Service Pledge, and the Brand's service strategy. Understand the White Lodging Way. Supervise Night Audit Staff. Oversee staffing levels and make adjustments to ensure service levels are met within labor model. Ensure that all associates are following their schedule and taking their breaks. Work with Security or other hotel associates in maintaining calm and order in the hotel. Provide leadership to overnight housekeeping associates. Communicate with incoming shift. Complete spreadsheets. Assign specific duties to staff for efficient operation of department. Oversee department in absence of Department Manager. Ensure that all associates have proper supplies, equipment and uniform. Capable of performing all hourly functions and operating all equipment in department. Assist in training new associates and cross-training existing associates according to the Certification Program. Assist in interviewing and hiring new associates for the department. Resolve routine associate issues as needed and bring issues to the attention of the Department Manager and Human Resources as necessary. Make recommendations to manager in accordance with progressive discipline policy. Train associates on safety standards and enforce those standards on a consistent basis. Identify associates engaging in unsafe behaviors and retrain them appropriately. Complete accident investigations and take steps to prevent future accidents. Follow up with injured associates. Use wet floor signs as required. Use personal protective equipment. D Promote teamwork and associate morale. Treat people with respect. D Recognize associate successes via the WLS Recognition Program. Communicate properly and effectively with the guest, associates and managers. Effectively respond to guest complaints. Conduct daily preshift meeting. Perform uniform inspection prior to opening shift and make necessary corrections immediately. Represent department at staff meetings as required. Know laws concerning treatment of trespassers Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location of fire extinguishers. Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment-free work environment. Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed. Respond to pages and radio calls immediately. Complete basic mathematical calculations including adding, subtracting, multiplying and dividing... Responsible and accountable for issued bank. Count bank at beginning and end of shift. Report all over/shorts to management. Comply with all hotel and department accounting procedures. Audit guest checks for pricing and sales tax errors. Prepare the gross revenue report for all hotel managers. Ensure that trail is in balance by the close of each shift. Prepare a summation of all house charges and all credit card vouchers accepted by the hotel. The aggregate total is reconciled with the trail balance. Determine the correct cash figure based on micros reports minus corrections and adding machine tape of the drop sheet. Verify that all food & beverage figures have been accounted for by cash, charge, or corrections. Prepare the daily food & beverage sales summary and distribute to management. Prepare over/short report for accounting and restaurant. Protect confidential information. Post all late charges and all guest check corrections to guest folios for 3:00 AM express check- outs. Act as the manager on duty for the third shift, if applicable. Balance credit cards daily. Must be able to operate hotel van, if applicable. Ensure security and confidentiality of all guest and hotel information and material. Practice energy conservation at all times. Notify manager/AYS of maintenance issues. Maintain a clean and orderly work area in accordance with hotel standards. Complete daily/weekly cleaning schedule. Attend work on time as scheduled and adhere to attendance policy. Utilize property Service Recovery/Defect Tracking processes. Input defects into computer system. Report unsafe conditions and suspicious activity to Loss Prevention/Management. Wear uniform, including nametag at all times in accordance with the Standards of Appearance. Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants). Adhere to all work rules, procedures and policies established by the company. This includes, but is not limited to those contained in the Associate Orientation Handbook and the red Emergency Response Procedures Manual. Have a thorough knowledge of emergency procedures. Complete Chemical Training and Blood borne Pathogen Training. Follow proper key control procedures Work nights, weekends, and holidays as necessary. Perform other duties as assigned.Other informationCOMPETENCIES Job Knowledge Flexibility/Adaptability Quality of Work Perseverance Quantity of Work Organization Skills Guest Focus/Customer Service Effort Reliability/Dependability Judgment/Problem Solving Motivation/Initiative Cooperation/TeamworkSKILLS Must pass certification quiz/test for position. If applicable, must hold valid driver's license and maintain acceptable driving recordEDUCATION/EXPERIENCENone requiredWORKING CONDITIONS Lift, carry or otherwise move up to 10 lbs. regularly. Lift, carry or otherwise move up to 50 lbs. occasionally with assistance. Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.

School of Hospitality, Events and Tourism-BEVERAGE Affiliate/Part-Time InstructorPosition Number: PTHTE3Salary for Announcement: Employee Category: Affiliate FacultyDepartment: School of HospitalityPosition Summary:Establishment of Department Pool for Affiliate / Part-Time Instructors of Hospitality, Tourism, and Events ManagementPT HTE. BEVERAGEQualified applicants will be placed in the departmental pool and will be considered for affiliate / part-time departmental needs beginning Fall 2019 through Spring 2022.Metropolitan State University of Denver is an equal opportunity employer.Duties/Responsibilities:Teach 3+ credit hours. Subject areas may include, but are not limited to: Wine Fundamentals, Beer & Spirits, Enology: The Making of Wine, Wines of the Old World, Wines of the New World, Wine & Food Pairing. Candidate will work and interact with diverse groups of individuals, demonstrate ability to effectively infuse technology into course work, be available for consultation with students.Affiliate faculty are part-time, at-will employees hired to teach on a semester-by-semester basis. Affiliate Faculty are not eligible for benefit coverage under the University's benefit program. All such teaching assignments are dependent on budget and enrollment. An Affiliate faculty member's duties include: meeting assigned classes or delivering online content consistent with University, School, and Department policies; providing instruction in assigned classes consistent with the content and learning objectives of the regular course syllabus and, if appropriate, with Department course coordination policies; being available, either face to face or electronically, to students in assigned classes to provide additional support as needed and appropriate for the teaching assignment; and complying with University-wide student evaluation of instruction policies and peer observation policies.Candidates need to be sensitive to the educational needs of students from a diverse population, conduct student assessments as prescribed by the curriculum, and must be willing to adhere to policies and procedures regarding students and faculty as established by the University and Department. The University is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under- represented groups.Required Qualifications:Minimum credentials for professional qualifications include:1. Completion of a Master's degree in the field in which the faculty member is assigned to teach. OR2. a. A Bachelor's degree in a hospitality-related discipline. ANDb. Professional experience that is current at the time of hire that has been substantial in terms of duration and level of responsibility and clearly links to the field in which the faculty member is expected to teach. Normally, this experience is no less than ten consecutive years with increasing levels of responsibility, with significant levels of supervisory experience.3. If the Master's degree is outside the field in which the faculty member is assigned to teach, there is an increased expectation of substantial professional work experience in the discipline.Preferred Qualifications:Nationally recognized certificates and licenses relevant to the field in which the faculty member is assigned to teach. (For example: various levels of Sommelier and / or Cicerone, etc.)Posting Date: 09/03/2019Closing Date: Closing Instructions: Open Until FilledSpecial Instructions to Applicant:IMPORTANT: In order to be considered an applicant, you must submit copies of transcripts to:Susan ConderDepartment of Hospitality, Tourism & EventsMetropolitan State University of DenverP. O. box 173362, Campus Box 60Denver, CO 80E-mail: : Fax: **The selected candidates(s) will be required to proved Official Transcripts from all colleges and universities where degrees were awarded prior to a contract being finalized.Important: In order to be considered as an applicant, YOU MUST FILL OUT THE APPLICATION at who have not been employed by the specific department that they are applying to must submit the following Additional Application materials in order to be considered as an Affiliate / Part-Time Instructor. Additional Application materials required: 1) Cover Letter; 2) Copies of Transcripts; and 3) a list of three professional references with contact information: (Professional References â some departments request Letters of Reference here). Whenever possible, please attach these materials to your application in the Online System. If the requested Materials are not available electronically, submit them directly to the department using the contact information listed above.To apply, visit ©2017 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency jeid-0665edd3e7b2c5449da21c90504a3079

EMPLOYMENT VALUE PROPOSITION : Mental Health Center of Denver provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do. COMMITMENT TO DIVERSITY & INCLUSIVENESS : The Mental Health Center of Denver values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Learn what it is like to work at the Mental Health Center of Denver: STARTING SALARY: $14.80/hr. - $17.77/hr POSITION SUMMARY: Provide food preparation, distribution/delivery of healthy food to individuals receiving crisis services or in transitional housing at the Solution Center. Assist supervisor with assigned duties including but not limited to: inventory control, meal distribution, etc. ESSENTIAL JOB FUNCTIONS: Distributes and serves drinks and foods. Provides menu and food options available. Food preparation, operating equipment as required to complete tasks. Operates kitchen appliances. Arranges table settings and folds napkins according to restaurant standard. Clears, cleans, and sanitizes tables, trays, dishes etc. Maintains, cleans, and sanitizes work stations, cafeteria, etc. Cleans and sanitizes dishes, utensils, pots, pans, and other containers and returns to appropriate location in the kitchen area. Refills condiments or other supplies. Follows all safety and sanitation guidelines and regulations to ensure quality food service. Performs other related duties as assigned. Food preparation and delivery to the people we serve. Assist in the maintenance of inventory as directed by supervisor. Ensure accuracy, quality and efficiency standards are met with regard to individual job performance, documentation standards, and general services for people we serve. Stocks and operate food and beverage machines. Ensures and/or maintains the safety and cleanliness of all food preparation, service, and work areas, tools, and facilities. Maintain awareness of and support compliance with policies, procedures, as well as performance standards. Follow State, Federal laws, regulations and professional industry standards regarding food services and employment. Provide services with a trauma informed approach. Maintain a trauma informed environment of wellbeing. Other duties as assigned. EDUCATION/CERTIFICATIONS: High School Diploma/GED and Culinary Experience at least 1 year work experience in culinary arts. ServeSafe certificate preferred. EXPERIENCE: Demonstrated experience in food service, food delivery, culinary equipment maintenance, or other related food service experience. SKILLS AND COMPETENCIES: Knowledge or ability to learn and practice trauma informed principles and practices. Ability work independently. Excellent verbal and written communication skills, customer service and community relations skills. Ability to cook and deliver healthy foods to individuals with a major mental illness. Ability to analyze complex situations and implement coordinated, systematic solutions. Working knowledge of PC-based software for communications, word processing, data tracking, and data analysis. SUPERVISORY RESPONSIBILITIES: none MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment. Commercial kitchen equipment. TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment. WORKING CONDITIONS: May require occasional evening or weekend hours.

OnQ and Night Audit experirence required. Night AuditorESSENTIAL DUTIES AND RESPONSIBILITIES:Approach all encounters with guests and employees in a friendly, service-oriented manner.Comply at all times with standards and regulations to encourage safe and efficient hotel operations.Maintain a friendly and warm demeanor at all times.Initiate and complete the End of Day process.Run all reports as required for Food and Beverage audit.Complete the Night Audit checklist for computer procedures daily.Balance the day's work.Maintain cashiering responsibilities as per Front Office procedures.Maintain Front Office computer system operation.Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.Follow safety and emergency procedures.Maintain proper record keeping (i.e., log books, etc.).Be familiar with all policies and house rules.Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.Maintain radio contact with other employees during entire shift.Have a working knowledge of security procedures.Ensure employees are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.Prepare and distribute the Daily Flash Report.Performs any other duties as requested by supervisor.EDUCATION/ EXPERIENCE:A high school diploma or general education degree (GED); and/or experience in a hotel or related field preferred.What to ExpectBe part of a cohesive team with opportunities to build a successful career.Have the opportunity to engage in diverse and challenging work.Derive a sense of pride in work well done.Be recognized for excellence.Equal access to programs, service, and employment is available to all persons. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

WINTER PARK RESORT OVERVIEW:Who We Are: At just 67 miles away, Winter Park is the closest major mountain destination to Denver. Don't be fooled by our convenient location, though... you'll feel remotely tucked away in our high-country corner of the Rockies. With easy access to 765,000 acres of public land, Winter Park is home to endless adventures and an unparalleled and unfiltered Colorado experience. Whether you are fulfilling a lifelong dream to work at a ski resort or you are just wanting a change of scene, we have great jobs and an awesome experience waiting for you!Who We Are Looking For: Winter Park Resort is a place for mountain lovers, adventure seekers, and outdoor explorers. A place to chase new experiences, marvel at the unexpected, and discover the adventure that will keep you coming back for more.Whether you are looking to have your first taste of a winter season in the Rockies or to build a long-term career, we have something for everyone. We work to play... Are you in?Perks & Benefits: There's more than a free season pass waiting for you! You don't just get a job at Winter Park, you get an experience and a lifestyle. As a member of our team, you'll enjoy a variety of perks and benefits that are available to our year-round and seasonal employees. Some examples include:Free season pass to Winter Park Season and free access to all fifteen Alterra Resorts throughout North America.Discounted tickets for your friends & familyMedical, dental, vision, life, AD, short term & long-term disability insurance, EAP, HSAs, FSAs for eligible employees401(k) plan with generous company match for all employeesPaid parental leave of up to 6 weeks for eligible employeesGenerous food & beverage and retail discounts,Onsite employee childcare based on availability, discounted equipment rentals and plenty of opportunities for growth, advancement & year-round employment! Don't worry the uniforms are provided!POSITION SUMMARY:Lift Crew Member's will play a key role in safely transporting guests to experience the world class terrain of Winter Park Resort. As a member of the Lift Operations Crew, Crew Members are tasked with the safe operation of Lifts, Platter and Conveyors, all while providing every guest with excellent service. The position requires a positive attitude, a willingness to help guests and fellow crew members and a passion for the outdoors and high alpine environment. The successful Lift Operations Crew Member will learn all required knowledge, bring a positive attitude each day and help continue Winter Park Resort's reputation of industry leading friendliness and helpfulness. When done well, the position of Lift Operations Crew Member involves positive guest interaction and plenty of skiing and riding throughout the day.POSITION SUMMARY:The Lift Crew Member is responsible for the high quality and efficient operation of the aerial and surface ski lifts. This person must follow, consistently, Winter Park Resort policies and procedures.ESSENTIAL DUTIES:Operate all lifts in accordance with CPTSB, ANSI B-77 and USFS Rules and RegulationsBe alert for hazards and potential hazards involving passengers, employees and machinery.Consistently follow safety procedures and utilize appropriate safety equipment.Follow Winter Park Resort and Lift Department policies and procedures.Attend safety meetings.Create and maintain a friendly, congenial and helpful attitude while effectively providing our skiing guests and other employees with assistance, information and/or directions.Effectively handle first-line conflicts and grievances with guests.Maintain a positive working atmosphere that encourages team work, cooperation and communication.Perform opening procedures, daily operational inspection and complete Lift Log as delegated by crew leader and/or Supervisor .Follow loading and unloading procedures for passengers including those with special needs (i.e. NSCD participants, Ski & Snowboard School participants, and children).Keep lift area and lift cabins neat, paying particular attention to housekeeping, ropes, barriers, ramps, corrals, tool storage, snow removal, ski tip clearance.Keep trail maps and tissue dispensers full.Complete lift logs, lift incident forms neatly, accurately and timely.Communicate with Lift Supervisor for updates on schedule changes, memos, policy changes, and special events.Become familiar with basic day to day sounds and appearance of the lift and lift components. Immediately notify dispatch of any changes.Maintain uniform and appearance standards in accordance with Lift Department guidelines.Perform ticket validation duties when assigned.Be a Winter Park guest relations representative. Project a desirable image that reflects favorably upon incumbent, this position, and the ski resort.Keep ample supply of Lift Incident Reports, Lift Logs, etc. on hand.Perform other duties as directed.This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.EDUCATION & EXPERIENCE REQUIREMENTS:Education:High School Diploma or GED requiredExperience:Guest service experience desirablePHYSICAL DEMANDS AND WORKING CONDITIONS:This position may be required to work evenings, weekends and holidays.Mountain Environment:The primary physical environment in which this position works is out of doors with a high exposure level to cold,snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.Additional strenuous physical activity does include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.Exposure to: Chemicals required for cleaning, de-greasing, andpainting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.Vision occurs continuously with the most common visual functions being those of near vision and depth perception.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.OTHER DUTIES AS ASSIGNED:This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Winter Park Resort, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Winter Park Resort to be a positive influence on the transformation of the resort and its associated lines of business.WAGE:The base hourly pay range below represents the low and high end of Winter Park Resorts hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Winter Park Resorts total compensation package for employees. Other rewards may include many region-specific benefits.hourly pay: $12.50 per hourAN EQUAL OPPORTUNITY EMPLOYER:Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equalemployment opportunity in any term, condition, or privilege of employment.We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law.Winter Park Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Winter Park Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.This job description in no way states or implies that these are the only duties to be performed in this position. I understand that this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job DescriptionJob Title: Ski and Ride School Sales SpecialistJob Status: SeasonalCompensation and Benefits: Compensation: Proposed hiring rate of $13.25 to $14.24+, depending on experienceBenefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary:The Ski and Ride School sales specialist is responsible for all aspects of Ski and Ride School and Woodward on snow lesson sales and special programs coordination. Sales include but are not limited to Group Lessons, Private Lessons, Over the Hill Gang, Women's Wednesdays, Choppers, Scooters, Trailblazers, Woodward Park Rats, and Race programs. The Ski and Ride School sales specialists will work as a team selling and fulfilling online and over the phone reservations. This is an indoor office position. Essential Duties and Responsibilities:Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff.Essential Duties: The Ski and Ride School Sales Specialist will ensure accurate customer relationship management in all aspects of Ski and Ride School sales while delivering exceptional customer service. The Specialists are responsible for inbound calls from the call center, or direct line, requesting private lessons or special programs. The Specialist will assist customers with the booking, scheduling, payment, selection of instructor, time, day, location and whatever else the customer may request. The ultimate goal of the Specialist is to provide exceptional customer service and accuracy on behalf of the customer as well as the operations of the Ski and Ride School. Furthermore, the Specialist is responsible for being informed about all aspects of the private lesson and special programs environment, as well as the other Ski and Ride school and Woodward products offered. This position is a seasonal position. Applicants are expected to lead by example, support department service standards, and exhibit appropriate, pro-active, guest-friendly behavior. Administration Duties:Customer Relationship Management (CRM) - the ability to manage guest databases and relationships to drive sales.By using resort specific software (RTP) the sales specialist is able to sell & fulfill all Private Lesson, Adult and Youth Programs and other Ski and Ride School and Woodward products as neededMaintaining membership data or entrant dataCoordinate and schedule Volunteers and Employees for all Ski and Ride School and Woodward lessons and programsProvide support and communicate with SRS operations Supervisors on a daily basisWork with operations Supervisors to facilitate on-snow program coordination.Work together with SRS employees and volunteers when necessary to ensure smooth on-snow operations Daily opening & closing tasks including: Consolidate daily station reports, complete location reports, and be accountable for discrepancies in reported monies and back-up at the end of the day.Guest Service Duties:Offer guidance in the selection of these products appropriate to the needs of the guests.Handle all inquiries and complaints, either over the phone or in person, in a professional and competent manner Offer private lesson components to every calling guest and explain the importance and benefits to buying a private lessonOther Duties as Assigned:This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Powdr-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff.Personal Attributes:Is honest and has the highest integrityIs able to handle and manage confidential informationProfessional appearance. Adheres to all grooming guidelinesFollows established policies and proceduresIs supportive of Core ValuesSets the example for others and is above reproachIs comfortable to challenge established policies and procedures, but once established, is supportive of those rules.Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.Can handle fast paced, potentially high-pressure environmentIs flexible with hours and days of workIs able to work any hours of the day, any days of the weekPrioritizes and re-prioritizes personal time and work, to have good balance in lifeRequirementsBasic Requirements:Must be able to lift and carry items up to 50 lbs.Must be able to sit for long periods of timeMust be able to read and speak the English Language fluently and clearly.Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.Preferred Experience and Special Skills:2 to 3 years' experience in the ski industry with a good working knowledge of ski and ride school operations is highly desirable. Guest service experience is a plus.College Degree and sales experience is preferred.Due to our dynamic environment, must be open-minded and ready to learn new skills. In addition, upon hiring, they will begin to attend applicable training classes. Topics not covered in training, but with which a Specialist must be familiar include, but are not limited to, Microsoft Office products, resort specific software, and the internet. Specialists should also be able to multi-task, independently problem solves using good judgment, and assesses situations that may or may not need to be passed along to a Supervisor or Manager. Specialists should have excellent communication and leadership skills.Copper Mountain, LLC is an affirmative action employer and that age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.Can you see yourself here - Apply now!