Highgate Hotels
Durham, North Carolina
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . The Banquet Supervisor is responsible for assisting in ensuring the success of all banquet events, while maintaining a profitable operation and high quality products and service levels. He/she is also expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Assist in overseeing all aspects of the daily operation of the hotel's banquet operation. Supervise all banquet personnel. Respond to guest complaints in a timely manner. Work with other F&B managers and keep them informed of F&B issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Assist in coordinating and monitoring all phases of Loss Prevention in the banquet operation. Prepare and submit required reports in a timely manner. Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. Monitor quality of service in banquet operations. Ensure compliance with all local liquor laws, and health and sanitation regulations. Ensure compliance with SOPs in all outlets. Ensure compliance with requisition procedures. Conduct staff performance reviews in accordance with Highgate Hotel standards. Understand and be able to prepare payroll and tip distribution. Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc. Coordinate all banquet related food and beverage requirements with the appropriate departments. Keep kitchen informed of accurate counts for plating. Review menu/service with catering managers and banquet chef. Maintain up to date details on banquet functions and communicate to supervisors. Conduct ongoing training of captains/hourly employees to maintain standards of service. Make personal contact with guests and assist them with any requests. Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature. Bring to the attention of the Director of Banquets all materials and equipment that require ordering or need to be replaced. Requisition liquor, etc. for banquet bars. Ensure safety, sanitation, and cleanliness of service areas. Oversee banquet set-up assignments. Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis. Supervise the work of banquet captains and observe the performance of hourly service personnel. Obtain accurate count after guests are seated for plating and preparation of guest check. Ensure the cleanliness and organization of office, work aisles and storage areas. Control and maintain all service equipment. Write service requests as necessary. Ensure overall guest satisfaction. At least 1 years of progressive experience in a hotel or a related field. High school diploma preferred. Previous supervisory responsibility preferred. Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times. Job ID: 2 Address1: 2800 Campus Walk Ave
Hourly Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. . The Banquet Supervisor is responsible for assisting in ensuring the success of all banquet events, while maintaining a profitable operation and high quality products and service levels. He/she is also expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Assist in overseeing all aspects of the daily operation of the hotel's banquet operation. Supervise all banquet personnel. Respond to guest complaints in a timely manner. Work with other F&B managers and keep them informed of F&B issues as they arise. Keep immediate supervisor fully informed of all problems or matters requiring his/her attention. Assist in coordinating and monitoring all phases of Loss Prevention in the banquet operation. Prepare and submit required reports in a timely manner. Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans. Monitor quality of service in banquet operations. Ensure compliance with all local liquor laws, and health and sanitation regulations. Ensure compliance with SOPs in all outlets. Ensure compliance with requisition procedures. Conduct staff performance reviews in accordance with Highgate Hotel standards. Understand and be able to prepare payroll and tip distribution. Be involved in and/or conduct departmental and hotel training (CARE, One to One), etc. Coordinate all banquet related food and beverage requirements with the appropriate departments. Keep kitchen informed of accurate counts for plating. Review menu/service with catering managers and banquet chef. Maintain up to date details on banquet functions and communicate to supervisors. Conduct ongoing training of captains/hourly employees to maintain standards of service. Make personal contact with guests and assist them with any requests. Supervise proper tabulation of all banquet checks and ensure that all checks are presented to guests for signature. Bring to the attention of the Director of Banquets all materials and equipment that require ordering or need to be replaced. Requisition liquor, etc. for banquet bars. Ensure safety, sanitation, and cleanliness of service areas. Oversee banquet set-up assignments. Ensure inspection of all banquet areas for cleanliness and maintenance on a regular basis. Supervise the work of banquet captains and observe the performance of hourly service personnel. Obtain accurate count after guests are seated for plating and preparation of guest check. Ensure the cleanliness and organization of office, work aisles and storage areas. Control and maintain all service equipment. Write service requests as necessary. Ensure overall guest satisfaction. At least 1 years of progressive experience in a hotel or a related field. High school diploma preferred. Previous supervisory responsibility preferred. Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management. Maintain a warm and friendly demeanor at all times. Job ID: 2 Address1: 2800 Campus Walk Ave
Compass Group, North America
Seattle, Washington
Wolfgang Puck Catering We are hiring immediately for a full-time and part-time CATERING CAPTAIN position. Location: 2122 7th Ave., Seattle, WA 98121. Note: online applications accepted only. Schedule: Full-time and part-time schedules. Monday through Friday, hours may vary. More details upon interview. Requirement: Food handler's card with experience in hospitality preferred. Starting Pay: $22.00 per hour. Internal Employee Referral Bonus Available We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. "The most important thing in life, whatever you do, has to be passion." Wolfgang Puck () Success on our team starts with our culture: We have Wolfgang's PASSION for our business, our product, and our people / guests / clients. A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats. Our services require a CONCIERGE mentality, a bias to action with humble hospitality. We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to. We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships. We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy). Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. "I can have the best food, but if we don't have good people, it won't get you very far." Job Summary Summary: Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: Determines workload requirements from catering orders. Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems. Interacts with customers and resolves complaints in a service-oriented manner. Demonstrates complete understanding of menu items. Instructs staff on work expectations for catered functions. Helps staff set up rooms to desired specifications. Assembles and delivers food and supplies to scheduled locations. Serves food and beverages to guests. Returns food, beverages, serving equipment and utensils to catering facility. Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards. Maintains sanitation and orderliness of all equipment, supplies and utensils. Ensures proper food preparation by following approved recipes and production standards. Performs other duties as assigned. Qualifications: A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. Associates at Wolfgang Puck Catering are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Time Off Eligible Employees: Non-union, full-time and part-time associates are eligible for vacation on fiscal year basis. Amount: Associates accrue 0.01923 hours based on hours worked (not to exceed 40 hours) Sector Paid Sick Leave Eligible Employees: Full-Time; non-union hourly associates Eligibility Date: Upon completion of six (6) months of continuous employment Amount: Eligible based upon hire date, not to exceed 4 days per calendar year Holidays Eligible Employees: Non-union, Full-time Associates Eligibility Date: After 90 days of continuous employment Amount: Ten (10) Paid Company Holidays per calendar year About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Wolfgang Puck Catering maintains a drug-free workplace.
Wolfgang Puck Catering We are hiring immediately for a full-time and part-time CATERING CAPTAIN position. Location: 2122 7th Ave., Seattle, WA 98121. Note: online applications accepted only. Schedule: Full-time and part-time schedules. Monday through Friday, hours may vary. More details upon interview. Requirement: Food handler's card with experience in hospitality preferred. Starting Pay: $22.00 per hour. Internal Employee Referral Bonus Available We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number . The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within. "The most important thing in life, whatever you do, has to be passion." Wolfgang Puck () Success on our team starts with our culture: We have Wolfgang's PASSION for our business, our product, and our people / guests / clients. A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats. Our services require a CONCIERGE mentality, a bias to action with humble hospitality. We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to. We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships. We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy). Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions. "I can have the best food, but if we don't have good people, it won't get you very far." Job Summary Summary: Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions. Essential Duties and Responsibilities: Determines workload requirements from catering orders. Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems. Interacts with customers and resolves complaints in a service-oriented manner. Demonstrates complete understanding of menu items. Instructs staff on work expectations for catered functions. Helps staff set up rooms to desired specifications. Assembles and delivers food and supplies to scheduled locations. Serves food and beverages to guests. Returns food, beverages, serving equipment and utensils to catering facility. Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards. Maintains sanitation and orderliness of all equipment, supplies and utensils. Ensures proper food preparation by following approved recipes and production standards. Performs other duties as assigned. Qualifications: A valid driver's license may be required. Must possess or able to obtain a valid food handler's permit and/or alcohol servers permit where required by state law. Associates at Wolfgang Puck Catering are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Time Off Eligible Employees: Non-union, full-time and part-time associates are eligible for vacation on fiscal year basis. Amount: Associates accrue 0.01923 hours based on hours worked (not to exceed 40 hours) Sector Paid Sick Leave Eligible Employees: Full-Time; non-union hourly associates Eligibility Date: Upon completion of six (6) months of continuous employment Amount: Eligible based upon hire date, not to exceed 4 days per calendar year Holidays Eligible Employees: Non-union, Full-time Associates Eligibility Date: After 90 days of continuous employment Amount: Ten (10) Paid Company Holidays per calendar year About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Wolfgang Puck Catering maintains a drug-free workplace.
