CKA Managment New Brunswick, NJ, USA
Mar 09, 2020Full time
As a General Manager at Wendy's, you'll enjoy: A competitive salary, bonus, and generous health & 401k benefits An excellent support network, and promotion from within The personalized training, support, and tools you need to reach your goals The opportunity to operate a million-dollar-plus business Overseeing operations, you will develop and mentor your team-and ensure a positive dining experience for your customers by monitoring and reinforcing food safety procedures, maximizing store sales and profit goals, maintaining QSC standards and ensuring the protection of Wendy's brand and assets. Qualifications Three or more years' experience as a Manager in the restaurant industry; or equivalent combination of education and experience Strong personal communication skills Open/flexible work availability Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment Solid talent- and performance-management skills Requirements Restaurant Management/Supervisory experience desired Guest-friendly demeanor Willing to work normal schedule of 50 hours per week (varied shifts) Fluent English-speaking and writing skills High School Diploma or GED One year prior restaurant experience minimum The following are examples of some, but not all, of the essential job functions of a General Manager position at Wendy's: Physical Elements Ability to stand for long periods with frequent bending, kneeling, lifting (25 - 50 pounds) Ability to occasionally travel to other restaurants, Area Office, etc. as needed Knowledge Restaurant operating systems, procedures (preferred, will train) Employee coaching, corrective measures, planning, and budgeting Understanding of employment practices Interviewing, training and development practices Able to work with HR and follow all Federal, state, and local employment laws Accountabilities Manages sales and profit goals in relation to the budget. Participates in marketing programs Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits Ensures execution of Human Resources programs, proper staffing levels and maintains an ongoing system for the recruitment, development, recognition, and retention of store management and crew Oversees and provides quality, timely performance feedback and reviews for crew employees. Ensures expedient and appropriate resolution of employee relation issues. Ensures compliance with all federal, state, and local employment laws. Achieves and maintains ServSafe certification through the execution of Quality, Service, and Cleanliness standards, including the monitoring of food product quality, on assigned work shifts. Ensures food safety procedures are executed according to Company policy and health/sanitation regulations and takes necessary corrective actions. Ensures guest relation policies/procedures are executed. Provides proper training and development of employees through established systems. Ensures store compliance with Company operating policies and procedures. Works with District Manager to establish store priorities, then develops and executes the plans. Evaluates store performance in conjunction with feedback from store inspections, and implements action plans to improve store ratings. Conducts regular manager meetings to communicate and reinforce priorities. Ensures execution of Company policies and procedures maintains safe working conditions and ensures overall maintenance of the facility and execution of preventive maintenance. Accurately completes all administrative requirements and reports. Manages employee files, payroll records, and other Company records in accordance with Company policies and legislative regulations. Performs other job duties as assigned. CKA Management, LLC is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.