Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The IT Support CenterCoordinator is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails intotracking system, diagnosing and resolving technical problems and escalating when necessary as well asother duties as assigned by the IT Team. The coordinator is responsible for learning and applying new technologies as necessary, as well as constantinteraction with other departments and IT Support Center Manager as needed for projects. Other duties as assigned. * This position does not include arelocation package* Qualifications: Ability to work independently and as part of a team - required Strong Customer Service background - required Communicate with diplomacy and tact - required Effective interpersonal skills - required Assertiveness and diplomacy with the ability to determine when each is necessary - required Excellent questioning and analytical skills - required Strong English oral and written communication skills - required Ability to work weekends and holidays if necessary - required Resume - required At least 1 year of computer related experience - preferred Preferred Certifications: A+ HDI Support Center Analyst We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. The budgeted range starts at 15.00 - 20.00. Actual pay will be adjusted based on experience. The perks and benefits include Free ski passes for employees 401(k) retirement plan Accrued Sick Time Discount lift tickets for friends and family Free ski lessons Discounted lodging, food (including $5 meals), gear, and mountain shuttles Discounted bike haul & golf Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… Critical Illness and Accident plans Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) Free ski passes for dependents We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you . Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 282807
Jan 22, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The IT Support CenterCoordinator is responsible for ensuring the highest level of technical support while providing outstanding customer service to our employees by answering phones, logging calls and emails intotracking system, diagnosing and resolving technical problems and escalating when necessary as well asother duties as assigned by the IT Team. The coordinator is responsible for learning and applying new technologies as necessary, as well as constantinteraction with other departments and IT Support Center Manager as needed for projects. Other duties as assigned. * This position does not include arelocation package* Qualifications: Ability to work independently and as part of a team - required Strong Customer Service background - required Communicate with diplomacy and tact - required Effective interpersonal skills - required Assertiveness and diplomacy with the ability to determine when each is necessary - required Excellent questioning and analytical skills - required Strong English oral and written communication skills - required Ability to work weekends and holidays if necessary - required Resume - required At least 1 year of computer related experience - preferred Preferred Certifications: A+ HDI Support Center Analyst We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence. The budgeted range starts at 15.00 - 20.00. Actual pay will be adjusted based on experience. The perks and benefits include Free ski passes for employees 401(k) retirement plan Accrued Sick Time Discount lift tickets for friends and family Free ski lessons Discounted lodging, food (including $5 meals), gear, and mountain shuttles Discounted bike haul & golf Excellent training & professional development Seasonal Full Time roles are eligible for the above, plus… Critical Illness and Accident plans Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours) Free ski passes for dependents We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you . Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 282807
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The PC Technician responsibilities include distributed systems hardware installation, maintenance and support, and the support of desktop operating systems, printing and application support. He/She will work closely with the IT team and users to meet customer expectations. The primary focus in this position is desktop operating system support. Responsibilities: Configure and install PC's, laptops, wireless devices, printers, peripherals and other equipment to support enterprise business operations and future business growth and the movement and/or expansion of enterprise units. This will include support of remote locations and properties as well as on mountain support. Install Microsoft desktop operating systems as well as other desktop applications and systems to support enterprise business units as described by departmental policy. Applications include MS Office (and other MS applications), IBM Client Access and Resort POS. This includes working knowledge of Microsoft system policy and group policy in an enterprise environment. Responds to problem tickets and repair the malfunctioning equipment quickly. Provides support for PC technician operations and Help Desk operations on a daily basis. Support and troubleshooting of desktop operating systems is fundamental for this support role. Performs installations, relocation, and re-installation as well as any other related requests (Adds/Moves/Changes). Provides project management / tracking to insure the project and day-to-day work schedules are being met. Create, maintain and update documentation as needed for compliance with company computer related standards. Strong team working effort in project management and implementation is needed to ensure proper communication and coordination with all of IT and key departments. Performs at or above the Information Technologies performance standards. Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, PTO or education. Other duties as assigned Schedule: Typical 5 day, 40 hour work week, with some schedule fluctuation, some after hours/overtime and nights or weekends or on call duties may be required Wage: Depends on experience Requirements: Must have at least 1 year of experience in desktop support and administration, minimum 3 years preferred Strong understanding of Microsoft Windows Desktop operating systems Understanding of basic PC and printer operation Basic understanding of network technologies such as ethernet, switched ethernet etc. Good interpersonal skills as well as excellent oral and written skills Excellent teamwork and communication skills are essential Ability to work independently and unsupervised Use of personal car may be required After hours support and maintenance, on-call duties and on-mountain work assignments are required Must have a valid Drivers License Some travel required Preferred Skills/Qualifications: Experience with HP, Dell and IBM hardware preferred Microsoft certifications preferred Mad River Mountain is one of Midwest's most legendary ski destinations and has long attracted those who know winter is best spent outdoors. Join our team and help provide world-class experiences to our guests, because we know every day can be a snow day . Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 248509
Jan 13, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The PC Technician responsibilities include distributed systems hardware installation, maintenance and support, and the support of desktop operating systems, printing and application support. He/She will work closely with the IT team and users to meet customer expectations. The primary focus in this position is desktop operating system support. Responsibilities: Configure and install PC's, laptops, wireless devices, printers, peripherals and other equipment to support enterprise business operations and future business growth and the movement and/or expansion of enterprise units. This will include support of remote locations and properties as well as on mountain support. Install Microsoft desktop operating systems as well as other desktop applications and systems to support enterprise business units as described by departmental policy. Applications include MS Office (and other MS applications), IBM Client Access and Resort POS. This includes working knowledge of Microsoft system policy and group policy in an enterprise environment. Responds to problem tickets and repair the malfunctioning equipment quickly. Provides support for PC technician operations and Help Desk operations on a daily basis. Support and troubleshooting of desktop operating systems is fundamental for this support role. Performs installations, relocation, and re-installation as well as any other related requests (Adds/Moves/Changes). Provides project management / tracking to insure the project and day-to-day work schedules are being met. Create, maintain and update documentation as needed for compliance with company computer related standards. Strong team working effort in project management and implementation is needed to ensure proper communication and coordination with all of IT and key departments. Performs at or above the Information Technologies performance standards. Fulfills departmental requirements in terms of providing work coverage and administrative notification during periods of personnel illness, PTO or education. Other duties as assigned Schedule: Typical 5 day, 40 hour work week, with some schedule fluctuation, some after hours/overtime and nights or weekends or on call duties may be required Wage: Depends on experience Requirements: Must have at least 1 year of experience in desktop support and administration, minimum 3 years preferred Strong understanding of Microsoft Windows Desktop operating systems Understanding of basic PC and printer operation Basic understanding of network technologies such as ethernet, switched ethernet etc. Good interpersonal skills as well as excellent oral and written skills Excellent teamwork and communication skills are essential Ability to work independently and unsupervised Use of personal car may be required After hours support and maintenance, on-call duties and on-mountain work assignments are required Must have a valid Drivers License Some travel required Preferred Skills/Qualifications: Experience with HP, Dell and IBM hardware preferred Microsoft certifications preferred Mad River Mountain is one of Midwest's most legendary ski destinations and has long attracted those who know winter is best spent outdoors. Join our team and help provide world-class experiences to our guests, because we know every day can be a snow day . Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 248509
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Delivery Coordinator will play a central role in executing VRR's rental delivery strategy to establish the business as the Global Leader in snow sports equipment rental. The Rental Delivery Coordinator acts as a core role in our commitment to operational excellence and best in class service through superior logistical, process and administrative assistance in all aspects of our rental delivery business. Strong interpersonal skills will drive an unrivalled guest and value experience, while also supporting the efficient execution of daily operations. ESSENTIAL JOB RESPONSIBILITIES: Act as the initial resort-based point of contact for rental delivery guests, providing exceptional guest service at all times. Coordinate the delivery and retrieval of rental equipment through well maintained and communicated daily team schedules. Proactively manage resources to accommodate last-minute service requests effectively Assist in all guest and partner service inquiries, maintaining a professional manner at all times, while aiming to achieve service excellence. Pro-actively promote and sell delivery rentals while offering exceptional guest service to the needs of our guests. Manage and maintain the growth of CRM system Demonstrate a commitment to integrity and process excellence as a high-profile ambassador of Vail Resorts. Keep current on resort and Vail Resort product/service-related information to ensure timely responses to guest inquiries further enhancing the guest experience. Assist in meeting departmental and company objectives. Be responsible for accurate daily cash-outs. Present a professional appearance and adhere to the Vail Resorts grooming policy at all times when on duty. Perform other duties as assigned by the manager on duty. Act as manager on duty when scheduled. We are a company that works together and throughout the season you may be required to assist other departments as needed Maintain a high standard of service and presentation at all times. JOB REQUIREMENTS: Excellent communication, organization and administration abilities Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint Previous telephone experience preferred. Team player, enthusiastic, positive attitude. Previous sales or guest service related experience. Keen to learn new skills, open-minded. Must possess excellent written and oral communication skills. Must be highly organized. Maintain a working knowledge of products and trends within the industry. Must be able to motivate staff members, and be a team player. Self-starter able to work with minimal supervision. Ability to work a flexible schedule; weekends and holidays required. Required to complete a satisfactory criminal record check. We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 266387
Jan 13, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Delivery Coordinator will play a central role in executing VRR's rental delivery strategy to establish the business as the Global Leader in snow sports equipment rental. The Rental Delivery Coordinator acts as a core role in our commitment to operational excellence and best in class service through superior logistical, process and administrative assistance in all aspects of our rental delivery business. Strong interpersonal skills will drive an unrivalled guest and value experience, while also supporting the efficient execution of daily operations. ESSENTIAL JOB RESPONSIBILITIES: Act as the initial resort-based point of contact for rental delivery guests, providing exceptional guest service at all times. Coordinate the delivery and retrieval of rental equipment through well maintained and communicated daily team schedules. Proactively manage resources to accommodate last-minute service requests effectively Assist in all guest and partner service inquiries, maintaining a professional manner at all times, while aiming to achieve service excellence. Pro-actively promote and sell delivery rentals while offering exceptional guest service to the needs of our guests. Manage and maintain the growth of CRM system Demonstrate a commitment to integrity and process excellence as a high-profile ambassador of Vail Resorts. Keep current on resort and Vail Resort product/service-related information to ensure timely responses to guest inquiries further enhancing the guest experience. Assist in meeting departmental and company objectives. Be responsible for accurate daily cash-outs. Present a professional appearance and adhere to the Vail Resorts grooming policy at all times when on duty. Perform other duties as assigned by the manager on duty. Act as manager on duty when scheduled. We are a company that works together and throughout the season you may be required to assist other departments as needed Maintain a high standard of service and presentation at all times. JOB REQUIREMENTS: Excellent communication, organization and administration abilities Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint Previous telephone experience preferred. Team player, enthusiastic, positive attitude. Previous sales or guest service related experience. Keen to learn new skills, open-minded. Must possess excellent written and oral communication skills. Must be highly organized. Maintain a working knowledge of products and trends within the industry. Must be able to motivate staff members, and be a team player. Self-starter able to work with minimal supervision. Ability to work a flexible schedule; weekends and holidays required. Required to complete a satisfactory criminal record check. We're looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team - where A Mountain of Possibilities awaits. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 266387
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Delivery Coordinator will play a central role in executing VRR's rental delivery strategy to establish the business as the Global Leader in snow sports equipment rental. The Rental Delivery Coordinator acts as a core role in our commitment to operational excellence and best in class service through superior logistical, process and administrative assistance in all aspects of our rental delivery business. Strong interpersonal skills will drive an unrivalled guest and value experience, while also supporting the efficient execution of daily operations. ESSENTIAL JOB RESPONSIBILITIES: Act as the initial resort-based point of contact for rental delivery guests, providing exceptional guest service at all times. Coordinate the delivery and retrieval of rental equipment through well maintained and communicated daily team schedules. Proactively manage resources to accommodate last-minute service requests effectively Assist in all guest and partner service inquiries, maintaining a professional manner at all times, while aiming to achieve service excellence. Pro-actively promote and sell delivery rentals while offering exceptional guest service to the needs of our guests. Manage and maintain the growth of CRM system Demonstrate a commitment to integrity and process excellence as a high-profile ambassador of Vail Resorts. Keep current on resort and Vail Resort product/service-related information to ensure timely responses to guest inquiries further enhancing the guest experience. Assist in meeting departmental and company objectives. Be responsible for accurate daily cash-outs. Present a professional appearance and adhere to the Vail Resorts grooming policy at all times when on duty. Perform other duties as assigned by the manager on duty. Act as manager on duty when scheduled. We are a company that works together and throughout the season you may be required to assist other departments as needed Maintain a high standard of service and presentation at all times. JOB REQUIREMENTS: Excellent communication, organization and administration abilities Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint Previous telephone experience preferred. Team player, enthusiastic, positive attitude. Previous sales or guest service related experience. Keen to learn new skills, open-minded. Must possess excellent written and oral communication skills. Must be highly organized. Maintain a working knowledge of products and trends within the industry. Must be able to motivate staff members, and be a team player. Self-starter able to work with minimal supervision. Ability to work a flexible schedule; weekends and holidays required. Required to complete a satisfactory criminal record check. We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 266711
Jan 13, 2021
Full time
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. The Delivery Coordinator will play a central role in executing VRR's rental delivery strategy to establish the business as the Global Leader in snow sports equipment rental. The Rental Delivery Coordinator acts as a core role in our commitment to operational excellence and best in class service through superior logistical, process and administrative assistance in all aspects of our rental delivery business. Strong interpersonal skills will drive an unrivalled guest and value experience, while also supporting the efficient execution of daily operations. ESSENTIAL JOB RESPONSIBILITIES: Act as the initial resort-based point of contact for rental delivery guests, providing exceptional guest service at all times. Coordinate the delivery and retrieval of rental equipment through well maintained and communicated daily team schedules. Proactively manage resources to accommodate last-minute service requests effectively Assist in all guest and partner service inquiries, maintaining a professional manner at all times, while aiming to achieve service excellence. Pro-actively promote and sell delivery rentals while offering exceptional guest service to the needs of our guests. Manage and maintain the growth of CRM system Demonstrate a commitment to integrity and process excellence as a high-profile ambassador of Vail Resorts. Keep current on resort and Vail Resort product/service-related information to ensure timely responses to guest inquiries further enhancing the guest experience. Assist in meeting departmental and company objectives. Be responsible for accurate daily cash-outs. Present a professional appearance and adhere to the Vail Resorts grooming policy at all times when on duty. Perform other duties as assigned by the manager on duty. Act as manager on duty when scheduled. We are a company that works together and throughout the season you may be required to assist other departments as needed Maintain a high standard of service and presentation at all times. JOB REQUIREMENTS: Excellent communication, organization and administration abilities Proficient in MS Office Products; Excel, Word, Outlook and PowerPoint Previous telephone experience preferred. Team player, enthusiastic, positive attitude. Previous sales or guest service related experience. Keen to learn new skills, open-minded. Must possess excellent written and oral communication skills. Must be highly organized. Maintain a working knowledge of products and trends within the industry. Must be able to motivate staff members, and be a team player. Self-starter able to work with minimal supervision. Ability to work a flexible schedule; weekends and holidays required. Required to complete a satisfactory criminal record check. We're looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 266711