Caesars Entertainment Westlake, Louisiana
Mar 02, 2024Full time
JOB SUMMARY:Create an entertainment environment for all guests. Provide courteous, friendly and prompt service in dealing table games. GENERAL REQUIREMENTS: High school diploma preferred. Must possess a valid Louisiana Gaming License. At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. Must possess strong money handling and documentation skills. Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games. Must be able to communicate effectively with all levels of the organization. Must be able to work any day of the week and any shift. Must be able to read, write, speak, and understand English. ESSENTIAL JOB FUNCTIONS: Provides an upbeat personality for all interactions with guests and fellow employees. Ability to be proactive in anticipating customer needs. Ability to familiarize self with all guests to know names and personal facts. Knowledge of money handling skill in providing chips for guests. Knowledge of card games. Basic knowledge of other games and services offered at property. Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. Routinely strives to build and achieve customer satisfaction. Exercises appropriate discretion in identifying communications of special promotions to customers. Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same. Must be able to perform any and all other duties as assigned by the Supervisor or Department Head. DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS: Must be able to bend, crouch, kneel, twist, and lift. Responds to visual and aural cues. Must present a well groomed appearance. Must be able to read, write, speak and understand English. Must be able to acknowledge, greet, and converse in English with customers. Must be able to lift, pull, push or carry up to 25 pounds. Will be required to work varying schedules to reflect the business needs of the property. WORK ENVIRONMENT: Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to get along with co-workers and work as a team. CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.