Virginia Zoological Society
Norfolk, Virginia
The Events Manager- Events & Catering Sales coordinates and manages all of the Virginia Zoo's private events and Zoo special events functions, to include the birthday party program. Contributes to the vision and mission of the Virginia Zoo by creating positive guest experiences and generating event sales.POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. ESSENTIAL FUNCTIONS• Manage all Zoo special and private events, including sales, research, design, planning, coordination, and evaluation. • Responsible for private event and catering sales, to include fielding client inquiries and working with coordinators to generate proposals.• Maintain presence at networking events to develop client pipeline, and work to actively generate leads and potential clients. • Oversee Events Department full-time and part-time staff.• Maintain Caterease software and all special event and private event digital/paper records. • Maintain master calendar of all Virginia Zoo rental facilities and meeting rooms for internal and external customers and calendar of all Zoo events.• Proactively handle issues and troubleshoot emerging problems pre-event and during event day.• Track operating revenue and expenses specific to special events and group sales and report findings to management and Virginia Zoological Society board.• Manage budget for the Events Department.• Maintain relationships with vendors, including scheduling outside contractors for security, police, custodial services, etc. for special and private events.• Building positive working relationships with all Zoo staff departments, including catering, education, animal services, development, membership, ticket booth, etc. Work with other departments on pre-event planning and execution of events. • Schedule and conduct venue tours for prospective clients.• Work with the Marketing Department to develop event collateral, including policy guides, event postcards, sales materials, etc. Also coordinate on marketing efforts for Zoo and private events.• Work with Catering team to coordinate the operational side of all events-related food service needs to execute details for all events. • Ensure satisfaction of clients for rental events and visitors/members at Virginia Zoo special events.• Ensure compliance with insurance, legal, health and safety obligations.• Conduct pre- and post - event evaluations and report on outcomes.• Oversight of all Virginia Zoo daytime, evening and weekend special events and private events. Attendance at the majority of events is expected.RequirementsEDUCATION, KNOWLEDGE, SKILLS, AND ABILITIESTo perform this job successfully, an individual should have the following education and/or experience.Qualifications• College degree in business or marketing, or a similar field of study; 3-5 years venue sales, marketing and large event (festivals, special events, etc.); or a combination of education and experience• Preferred experience working at an outdoor venue and/or on outdoor events• Some knowledge of catering to assist with sales and working relationships with internal teams.• Prior experience in management of staff and policy administration• Experience working on a diverse range of events and with diverse groups of people• Exceptional customer service and interpersonal skills• Exceptional oral and written communications skills • Exemplary organizational skills and attention to detail• Ability to prioritize multiple tasks while maintaining an optimistic attitude• Calm under pressure and in high-stress situations • Excellent creativity, problem-solving skills• Effective time-management skills balanced with ability to think logically as well as prioritize and delegate responsibilities when necessary • Ability to maintain a positive attendance record and to work a flexible schedule, including weekends, holidays and evenings• Must work in a professional manner with Zoo visitors, clients, volunteers and staff• This is a very active job, and requires frequently lifting 10 - 20 pounds, and occasionally up to 50 pounds, and standing or walking for up to six or more hours during events.SALARY & BENEFITS:Qualify for Paid Holidays, an IRA retirement program, Health, Dental, Vision & Life insurance following90-day probationary period.Restaurant and gift shop discounts.Work schedule includes evenings and most weekends during the event season, April - November.At Virginia Zoological Society, we believe that diversity fuels creativity and innovation. We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status.
The Events Manager- Events & Catering Sales coordinates and manages all of the Virginia Zoo's private events and Zoo special events functions, to include the birthday party program. Contributes to the vision and mission of the Virginia Zoo by creating positive guest experiences and generating event sales.POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. ESSENTIAL FUNCTIONS• Manage all Zoo special and private events, including sales, research, design, planning, coordination, and evaluation. • Responsible for private event and catering sales, to include fielding client inquiries and working with coordinators to generate proposals.• Maintain presence at networking events to develop client pipeline, and work to actively generate leads and potential clients. • Oversee Events Department full-time and part-time staff.• Maintain Caterease software and all special event and private event digital/paper records. • Maintain master calendar of all Virginia Zoo rental facilities and meeting rooms for internal and external customers and calendar of all Zoo events.• Proactively handle issues and troubleshoot emerging problems pre-event and during event day.• Track operating revenue and expenses specific to special events and group sales and report findings to management and Virginia Zoological Society board.• Manage budget for the Events Department.• Maintain relationships with vendors, including scheduling outside contractors for security, police, custodial services, etc. for special and private events.• Building positive working relationships with all Zoo staff departments, including catering, education, animal services, development, membership, ticket booth, etc. Work with other departments on pre-event planning and execution of events. • Schedule and conduct venue tours for prospective clients.• Work with the Marketing Department to develop event collateral, including policy guides, event postcards, sales materials, etc. Also coordinate on marketing efforts for Zoo and private events.• Work with Catering team to coordinate the operational side of all events-related food service needs to execute details for all events. • Ensure satisfaction of clients for rental events and visitors/members at Virginia Zoo special events.• Ensure compliance with insurance, legal, health and safety obligations.• Conduct pre- and post - event evaluations and report on outcomes.• Oversight of all Virginia Zoo daytime, evening and weekend special events and private events. Attendance at the majority of events is expected.RequirementsEDUCATION, KNOWLEDGE, SKILLS, AND ABILITIESTo perform this job successfully, an individual should have the following education and/or experience.Qualifications• College degree in business or marketing, or a similar field of study; 3-5 years venue sales, marketing and large event (festivals, special events, etc.); or a combination of education and experience• Preferred experience working at an outdoor venue and/or on outdoor events• Some knowledge of catering to assist with sales and working relationships with internal teams.• Prior experience in management of staff and policy administration• Experience working on a diverse range of events and with diverse groups of people• Exceptional customer service and interpersonal skills• Exceptional oral and written communications skills • Exemplary organizational skills and attention to detail• Ability to prioritize multiple tasks while maintaining an optimistic attitude• Calm under pressure and in high-stress situations • Excellent creativity, problem-solving skills• Effective time-management skills balanced with ability to think logically as well as prioritize and delegate responsibilities when necessary • Ability to maintain a positive attendance record and to work a flexible schedule, including weekends, holidays and evenings• Must work in a professional manner with Zoo visitors, clients, volunteers and staff• This is a very active job, and requires frequently lifting 10 - 20 pounds, and occasionally up to 50 pounds, and standing or walking for up to six or more hours during events.SALARY & BENEFITS:Qualify for Paid Holidays, an IRA retirement program, Health, Dental, Vision & Life insurance following90-day probationary period.Restaurant and gift shop discounts.Work schedule includes evenings and most weekends during the event season, April - November.At Virginia Zoological Society, we believe that diversity fuels creativity and innovation. We are committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status.
Wyndham Garden Norfolk
Norfolk, Virginia
Job Description:The Wyndham Garden Norfolk Downtown is a full service 204 rooms hotel with a restaurant, lounge and 15,000 sq.ft. of meeting space and we are looking for an aggressive high energy sales leader to join our team.The Director of Sales will have a primary focus on developing and facilitating business in the Corporate, Government & Military market to ensure maximum revenue growth for a successful and profitable operation. The ultimate goal is to meet and exceed top line revenue through strategic pricing, excellent relationship building and strong negotiating skills in applicable market segments. Must be able to provide market intelligence as it relates to travel and hospitality and its impact in Norfolk and surrounding Market.Responsible for top line revenue with sensitivity to bottom line results. Oversee sales initiatives while working in conjunction with the revenue team efforts. Generate and manage sales requests from initial client to final consumption and follow-up.Requirements:Passion and commitment to the business at an ownership levelOversee department sales & catering managers to inspire loyalty and maximize profitabilityParticipate in community and industry organizations representing the hotelManage guest and community relationsEnsure compliance with brand standards as well as Wyndham standards and proceduresMaximize revenue through yield management and ongoing sales callsMust possess high energy, professionalism and confidenceBe a highly motivated and enthusiastic leaderConduct required daily and weekly meetings with enthusiasm and commitment to successTrain department managers to deliver the highest performanceMust be capable to successfully prioritize, delegate, organize and multi-taskDevelop and implement annual sales and revenue budget with ongoing monitoring of budgetMust create annual Marketing Plan and ensure compliance of implementationQualification Standards:A minimum of five years hotel sales experienceHas held a Sales Manager Corporate, Military & Government positions during career and fully understands their culture and business ethics.Must have excellent organizational skills; ability to prioritize tasks and manage multiple projects concurrentlyAbility to make informed decisions in a timely manner without the need for detailed instructionStrategic Pricing experienceBudgetary, projections and cost control skills and ability to produce consistent profitsComputer proficiency required in the following software: Windows XP, Windows 7, Microsoft Office (E.g. Word/Excel/PowerPoint/Outlook able to perform basic spreadsheet and PowerPoint functions)Result and ROI orientedClear, concise written and verbal communication skillsDemonstrate ability to lead by exampleSupervisory Responsibilities:Group & Transient SalesCatering SalesExperience / Education / Certifications:1. Bachelor's degree - preferred2. Hospitality or related industry experience - required3. Previous revenue management and sales experience - required4. Valid Driver's License - required5. Knowledgeable of Top-Accounts for the Hotel - preferredOTHER BENEFITS: Health, Dental, Vision, 401K, Paid Vacation, PTOAdditional Details:Job Available: ImmediatelyBonus Plan: YesWork Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.Other Benefits: Health, Dental, Vision, Life, 401K, Paid Vacation, Holiday Pay etc.,Accommodation: NoManagement Position: YesEntry Level Position: No
Job Description:The Wyndham Garden Norfolk Downtown is a full service 204 rooms hotel with a restaurant, lounge and 15,000 sq.ft. of meeting space and we are looking for an aggressive high energy sales leader to join our team.The Director of Sales will have a primary focus on developing and facilitating business in the Corporate, Government & Military market to ensure maximum revenue growth for a successful and profitable operation. The ultimate goal is to meet and exceed top line revenue through strategic pricing, excellent relationship building and strong negotiating skills in applicable market segments. Must be able to provide market intelligence as it relates to travel and hospitality and its impact in Norfolk and surrounding Market.Responsible for top line revenue with sensitivity to bottom line results. Oversee sales initiatives while working in conjunction with the revenue team efforts. Generate and manage sales requests from initial client to final consumption and follow-up.Requirements:Passion and commitment to the business at an ownership levelOversee department sales & catering managers to inspire loyalty and maximize profitabilityParticipate in community and industry organizations representing the hotelManage guest and community relationsEnsure compliance with brand standards as well as Wyndham standards and proceduresMaximize revenue through yield management and ongoing sales callsMust possess high energy, professionalism and confidenceBe a highly motivated and enthusiastic leaderConduct required daily and weekly meetings with enthusiasm and commitment to successTrain department managers to deliver the highest performanceMust be capable to successfully prioritize, delegate, organize and multi-taskDevelop and implement annual sales and revenue budget with ongoing monitoring of budgetMust create annual Marketing Plan and ensure compliance of implementationQualification Standards:A minimum of five years hotel sales experienceHas held a Sales Manager Corporate, Military & Government positions during career and fully understands their culture and business ethics.Must have excellent organizational skills; ability to prioritize tasks and manage multiple projects concurrentlyAbility to make informed decisions in a timely manner without the need for detailed instructionStrategic Pricing experienceBudgetary, projections and cost control skills and ability to produce consistent profitsComputer proficiency required in the following software: Windows XP, Windows 7, Microsoft Office (E.g. Word/Excel/PowerPoint/Outlook able to perform basic spreadsheet and PowerPoint functions)Result and ROI orientedClear, concise written and verbal communication skillsDemonstrate ability to lead by exampleSupervisory Responsibilities:Group & Transient SalesCatering SalesExperience / Education / Certifications:1. Bachelor's degree - preferred2. Hospitality or related industry experience - required3. Previous revenue management and sales experience - required4. Valid Driver's License - required5. Knowledgeable of Top-Accounts for the Hotel - preferredOTHER BENEFITS: Health, Dental, Vision, 401K, Paid Vacation, PTOAdditional Details:Job Available: ImmediatelyBonus Plan: YesWork Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered.Other Benefits: Health, Dental, Vision, Life, 401K, Paid Vacation, Holiday Pay etc.,Accommodation: NoManagement Position: YesEntry Level Position: No
