The Catering and Delivery Program Manager will primarily support the refinement of our off premise business processes with key business objectives outlined by the Vice President of Off Premise. They will act as the team lead collaborating with operation services, training, IT, finance and marketing while managing all project logs and timelines. They will maintain our CRM program and assist with refining the management of order inquiries and the development of required dashboards. They will oversee our corporate catering sales associates while providing coaching and training to meet or exceed goals. This role will work closely with the Vice President of Off-Premise to execute the overall Off-Premise strategy. Key Responsibilities Monitor sales and operational performance across all partners and provide monthly overviews to VP. Daily responsibilities for monitoring and responding to field-related inquiries regarding all off-premise programs and training opportunities. Recommend enhancements and changes to our CRM and sales associate ordering portal. Act as the liaison between operations and the different delivery partners to improve performance. Oversee development and maintenance of our delivery documents and dashboards. Assist in communicating and refining training materials as it relates to delivery and catering operations. Responsible for communicating and monitoring menu updates and pricing changes to 3rd party partners including quarterly rollouts, tests and other menu and pricing related changes. Manage menu updates for all internal documentation working with sales, training and operation services. Champion and manage implementation of new programs and product enhancements working with cross functional team. Assist with ongoing communication of off premise (delivery/pick up/catering) related projects and initiatives. Manage the sales associate group to meet or exceed performance targets. Refine internal catering inquiry process working with the National Sales Manager. Complete other duties as assigned depending on the needs of the business, team and/or department. Essential Physical Functions Must have the ability/stamina to work a minimum of 50 to 55 hours a week. Must be able to spend 10% of time traveling. Will frequently reach, feel, bend, stoop, carry, manipulate and key in data. Must be able to work in both warm and cool environments, indoors and outdoors. Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Must be able to engage in problem-solving skills to help identify and solve potential issues in the field. Must be able to communicate heavily with employees and Support Center through telephone, e-mail and in-person communications. Desired Experience, Education and Behaviors Must represent Potbelly Advantage and Our Values. Preferred a minimum of 3 years' experience within foodservice industry. Catering experience required. Managing alternate channels preferred. 2- 3 Years' experience working with third party or national partnerships preferred. Leadership and influencing skills that lend to leading teams, building positive relationships and collaborating with internal and external partners. Working knowledge of operations and impact the off premise/catering business plays within the location. Swift, high-quality decision making, informed by insights, but not paralyzed when faced with a lack of it. College degree or similar education required. Proficiency in Microsoft Office products. Experience with Sales Force or similar CRM platforms. Ability to manage multiple projects simultaneously in a fast paced, rapidly growing environment. Must be organized; proactive; and possess strong sense of urgency and professional demeanor. Strong communication skills, both written and oral. Solid coaching ability to support neighborhood shops. Analytical ability to assess impact of sales and initiatives.
Dec 12, 2019
Full time
The Catering and Delivery Program Manager will primarily support the refinement of our off premise business processes with key business objectives outlined by the Vice President of Off Premise. They will act as the team lead collaborating with operation services, training, IT, finance and marketing while managing all project logs and timelines. They will maintain our CRM program and assist with refining the management of order inquiries and the development of required dashboards. They will oversee our corporate catering sales associates while providing coaching and training to meet or exceed goals. This role will work closely with the Vice President of Off-Premise to execute the overall Off-Premise strategy. Key Responsibilities Monitor sales and operational performance across all partners and provide monthly overviews to VP. Daily responsibilities for monitoring and responding to field-related inquiries regarding all off-premise programs and training opportunities. Recommend enhancements and changes to our CRM and sales associate ordering portal. Act as the liaison between operations and the different delivery partners to improve performance. Oversee development and maintenance of our delivery documents and dashboards. Assist in communicating and refining training materials as it relates to delivery and catering operations. Responsible for communicating and monitoring menu updates and pricing changes to 3rd party partners including quarterly rollouts, tests and other menu and pricing related changes. Manage menu updates for all internal documentation working with sales, training and operation services. Champion and manage implementation of new programs and product enhancements working with cross functional team. Assist with ongoing communication of off premise (delivery/pick up/catering) related projects and initiatives. Manage the sales associate group to meet or exceed performance targets. Refine internal catering inquiry process working with the National Sales Manager. Complete other duties as assigned depending on the needs of the business, team and/or department. Essential Physical Functions Must have the ability/stamina to work a minimum of 50 to 55 hours a week. Must be able to spend 10% of time traveling. Will frequently reach, feel, bend, stoop, carry, manipulate and key in data. Must be able to work in both warm and cool environments, indoors and outdoors. Must be able to tolerate higher levels of noise from music, customer and employee traffic. Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish. Must be able to engage in problem-solving skills to help identify and solve potential issues in the field. Must be able to communicate heavily with employees and Support Center through telephone, e-mail and in-person communications. Desired Experience, Education and Behaviors Must represent Potbelly Advantage and Our Values. Preferred a minimum of 3 years' experience within foodservice industry. Catering experience required. Managing alternate channels preferred. 2- 3 Years' experience working with third party or national partnerships preferred. Leadership and influencing skills that lend to leading teams, building positive relationships and collaborating with internal and external partners. Working knowledge of operations and impact the off premise/catering business plays within the location. Swift, high-quality decision making, informed by insights, but not paralyzed when faced with a lack of it. College degree or similar education required. Proficiency in Microsoft Office products. Experience with Sales Force or similar CRM platforms. Ability to manage multiple projects simultaneously in a fast paced, rapidly growing environment. Must be organized; proactive; and possess strong sense of urgency and professional demeanor. Strong communication skills, both written and oral. Solid coaching ability to support neighborhood shops. Analytical ability to assess impact of sales and initiatives.
NOW HIRING DELIVERY DRIVERS! This job will start out with a Monday-Friday lunch delivery position. Requirements: 18 years of age Valid Driver's License Maintain delivery vehicle standards Great attitude! Benefits: Highly competitive wages- mileage and tips paid daily Flexible and independent schedule no cash handling required NOW HIRING CATERING COORDINATORS! Benefits of joining our team: Hourly wage Tips Bonus Potential Growth Opportunities Typically Monday-Friday daytime schedule Opportunity for paid vacation Product Discounts Mileage Reimbursement Requirements: Some food service or retail sales experience preferred The ability to multitask Minimum age - 18 years of age Must Have Own Vehicle Good Driving Record Neat Appearance Organized and Punctual "Can Do" Attitude! JB.0.00.LN
Nov 19, 2019
Full time
NOW HIRING DELIVERY DRIVERS! This job will start out with a Monday-Friday lunch delivery position. Requirements: 18 years of age Valid Driver's License Maintain delivery vehicle standards Great attitude! Benefits: Highly competitive wages- mileage and tips paid daily Flexible and independent schedule no cash handling required NOW HIRING CATERING COORDINATORS! Benefits of joining our team: Hourly wage Tips Bonus Potential Growth Opportunities Typically Monday-Friday daytime schedule Opportunity for paid vacation Product Discounts Mileage Reimbursement Requirements: Some food service or retail sales experience preferred The ability to multitask Minimum age - 18 years of age Must Have Own Vehicle Good Driving Record Neat Appearance Organized and Punctual "Can Do" Attitude! JB.0.00.LN
Who We Are At Chewse, our goal is to put food on the table so our clients and their team can focus on forging connections and doing the best work of their lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curated everything from our local restaurant relationships, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide them a thoughtful and diverse lunchtime experience. We knew that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising their employee experience. Why Chewse? Competitive Pay! Parking, mileage and phone reimbursement $$$ Amazing office environment with snacks and awesome people! Opportunities for growth within the company! 5 to 20 hour work weeks (part-time) Weekends off! Paid Sick Leave Human contact! Support team and manager on duty Responsibilities Include: Execute a seamless pickup and delivery experience - picking up from our partner restaurants and setting up meals in client offices Some of our special clients will expect you to stay and host their meals Communicate any issues proactively to our Help Desk/Support Team Provide feedback on how to improve the client experience Actively work to improve experience of clients by ensuring meal accuracy and timeliness Provide an excellent hospitality and customer service Requirements Include: You're 18 years or older You have a reliable car and a smartphone You're a connoisseur of hospitality You're a great driver You get a lot of joy in providing service to others You are passionate about hospitality, take pride in your work and are looking to be a part of a great movement! PandoLogic. Keywords: Catering Specialist, Location: Chicago, IL - 60608
Dec 15, 2019
Full time
Who We Are At Chewse, our goal is to put food on the table so our clients and their team can focus on forging connections and doing the best work of their lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curated everything from our local restaurant relationships, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide them a thoughtful and diverse lunchtime experience. We knew that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising their employee experience. Why Chewse? Competitive Pay! Parking, mileage and phone reimbursement $$$ Amazing office environment with snacks and awesome people! Opportunities for growth within the company! 5 to 20 hour work weeks (part-time) Weekends off! Paid Sick Leave Human contact! Support team and manager on duty Responsibilities Include: Execute a seamless pickup and delivery experience - picking up from our partner restaurants and setting up meals in client offices Some of our special clients will expect you to stay and host their meals Communicate any issues proactively to our Help Desk/Support Team Provide feedback on how to improve the client experience Actively work to improve experience of clients by ensuring meal accuracy and timeliness Provide an excellent hospitality and customer service Requirements Include: You're 18 years or older You have a reliable car and a smartphone You're a connoisseur of hospitality You're a great driver You get a lot of joy in providing service to others You are passionate about hospitality, take pride in your work and are looking to be a part of a great movement! PandoLogic. Keywords: Catering Specialist, Location: Chicago, IL - 60608
Who We Are At Chewse, our goal is to put food on the table so you and your team can focus on forging connections and doing the best work of your lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curate everything from our local restaurant partners, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide you a thoughtful and diverse lunchtime experience. We know that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising your employee experience. Why Chewse? Competitive Pay! - $19-$21 per hour, not per delivery :) Mobile Phone Stipend, monthly : Chewse recognizes that employees may occasionally need to make business calls, business e-mails, and the occasional text messages and want to support that. Parking and mileage reimbursements Free Lunch - Food is our love language, so we serve Chewse catered meals 3x per week and stock the office with healthy snacks! Endless opportunity for growth - Are you hungry for more? At Chewse we believe in promoting from within! What You'll Do: Deliver excellent and best in class service to Chewse clients. Ensure accurate and smooth pickup and delivery from the vendor to the client's service location. Execute and assist with service setup, meal presentation, and replenishment of menu items. Tracking and documenting of menu items before and after service. Requirements Include: Must have a valid driver license with clean driving record Must have a vehicle with insurance coverage Available a minimum of 3 days/week: M-F from 9am-3pm Over the age of 18 Own a smartphone & proficient at navigating multiple apps at a time Ability to lift & carry 35-40 lbs Detail-oriented with excellent communication skills in writing, in person, or by phone Demonstrate the ability to problem-solve in the moment & execute solutions with firm judgment Bonus points: Experience in hospitality or customer service roles, & a love of food and bringing people together over delicious meals We believe the happiest teams eat like family. That human connection can come from sharing a great meal together. That everything we do should be precision and care. That our work here is a microcosm of how an interconnected world might look and feel. Join Chewse, and help foster that same sense of community and authentic connection with our clients everywhere. PandoLogic. Keywords: Catering Specialist, Location: San Francisco, CA - 94151
Dec 15, 2019
Full time
Who We Are At Chewse, our goal is to put food on the table so you and your team can focus on forging connections and doing the best work of your lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curate everything from our local restaurant partners, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide you a thoughtful and diverse lunchtime experience. We know that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising your employee experience. Why Chewse? Competitive Pay! - $19-$21 per hour, not per delivery :) Mobile Phone Stipend, monthly : Chewse recognizes that employees may occasionally need to make business calls, business e-mails, and the occasional text messages and want to support that. Parking and mileage reimbursements Free Lunch - Food is our love language, so we serve Chewse catered meals 3x per week and stock the office with healthy snacks! Endless opportunity for growth - Are you hungry for more? At Chewse we believe in promoting from within! What You'll Do: Deliver excellent and best in class service to Chewse clients. Ensure accurate and smooth pickup and delivery from the vendor to the client's service location. Execute and assist with service setup, meal presentation, and replenishment of menu items. Tracking and documenting of menu items before and after service. Requirements Include: Must have a valid driver license with clean driving record Must have a vehicle with insurance coverage Available a minimum of 3 days/week: M-F from 9am-3pm Over the age of 18 Own a smartphone & proficient at navigating multiple apps at a time Ability to lift & carry 35-40 lbs Detail-oriented with excellent communication skills in writing, in person, or by phone Demonstrate the ability to problem-solve in the moment & execute solutions with firm judgment Bonus points: Experience in hospitality or customer service roles, & a love of food and bringing people together over delicious meals We believe the happiest teams eat like family. That human connection can come from sharing a great meal together. That everything we do should be precision and care. That our work here is a microcosm of how an interconnected world might look and feel. Join Chewse, and help foster that same sense of community and authentic connection with our clients everywhere. PandoLogic. Keywords: Catering Specialist, Location: San Francisco, CA - 94151
Non-Exempt, Hourly Role Position Overview The full-time Catering Operations Specialist position is a crucial role in executing daily operations at our client offices. Their main objective is to deliver and act as the onsite catering associate while providing exceptional, above-and-beyond customer service through delivering on time and with accuracy and to execute a seamless meal at our client offices every time. This position understands the importance of reliability, consistency and Chewse's goal of providing on-time service. This position also partners with other operations departments such as Customer Experience, Customer Service and our Account Managers, and Operations Managers to reach this goal. This is a full-time, hourly, non-exempt position. Position Reports To: Operations Managers, Assistant Operations Manager and/or Operations Supervisors depending on location . Responsibilities + Duties Understands the importance of providing excellent hospitality consistently to clients, positive relationship building is key to our business model Is accurate and timely with delivery, setup, service and clean up Actively works to improve the experience of clients through ensuring meal accuracy and timeliness and tidy presentations. Always having professional and respectful communications that represent our company values. Executes seamless order pick up: Represents our brand of Hospitality & Customer Service, is a brand ambassador Checks meal accuracy with provided app information Communicates with the vendor and Help Desk about any order issues before delivery to the client Executes a seamless delivery and catering experience: On time Accurate Meal Setup should be tidy and following the setup instructions and Presentation professional and consistent Display menus and labels with dietary information Serve and replenish dishes as needed. Leave space clean and free of spills Return equipment and leftovers to Chewse office Demonstrates a sense of urgency when completing deliveries Stays for the entirety of meal to ensure client satisfaction Confirms orders ahead of the shift Acts as a liaison between clients and Chewse office team members Meets at manager's designated location for pickup and drop off of materials and equipment Reports accurate feedback on the client's meal via Zendesk and other communication platforms Communicates effectively, actively and professionally with: Ops Team Members (Delivery Drivers, Help Desk, Dispatching, Operations Managers) All Chewse Team Members Vendors Clients Maintains a safe working environment, by refraining from horseplay, following process and using equipment for intended purposes as directed. Reports any unsafe conditions or situations to a manager directly and reports any workplace accidents or injuries immediately to a manager or our People Team ( Human Resources ) Responsible for maintaining discretion related to all confidential/sensitive company and client information May be required to perform other tasks and duties including: Inventory Bag Packing Dishwashing Leftover Donation May have the opportunity to learn additional skills and train in specialized responsibilities Experience + Requirements 18 years or older Has a car with a valid driver license, registration, and insurance; must have constant access to a reliable vehicle Vehicle must be able to fit a minimum of 4 Chewse delivery bags (23"x13"x15") Has a minimum of 2 years driving experience in the US Can lift and carry up to 50 lbs Has a smartphone and can navigate phone apps easily Has and can maintain a clean driving record and will pass MVR checks Customer service driven Flexible and professional but friendly with a positive attitude and passion for learning Strong understanding and implementation of timeliness Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure Is able to speak confidently and comfortably, and read a room to make appropriate communication style choices according to the needs of the audience Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization Is committed to working scheduled hours and has the flexibility to work additional hours based on the changing needs of the business Understands food safety guidelines 1 Year of delivery or hospitality experience is a plus but not required Physical Demands This position may require the employee to perform one of the tasks listed below. The percentages listed here reflect the maximum amount of time spent on the tasks on any given day. Amount of time by activity % Weight to be lifted, or force exerted % Standing 95 Up to 10 pounds 10 Walking 80 Up to 20 pounds 10 Sitting 5 Up to 30 pounds 10 Use of Hands 100 Up to 40 pounds 30 Reaching with Hands and Arms 90 Up to 50 pounds 40 Climb and Balance 50 Stoop and Kneel 75 National Full-Time Employee Benefits: Health Coverage ( Company Contribution towards Medical, Dental, Vision. Employees & their Dependents ): We offer competitive coverage plans because you're worth it. Flexible Paid Vacations : ( Eligible after 90-days ) We believe the integration and balance between work and life are essential to happiness and success. Mobile Phone Stipend, monthly : Chewse recognizes that employees may occasionally need to make business calls, business e-mails, and the occasional text messages and want to support that. Food to Build Community : Food is our love language, so we serve Chewse catered meals 3x a week, gather for a monthly company team bonding and stock the office with healthy snacks! Professional Development : ( Eligible after 90-days ) We help fund our employees to continue their professional growth by providing set funds annually to attend workshops, conferences, or night classes that will help them go the extra mile. Team Love: Chewse teams have quarterly bonding time dedicated to strengthening your weekday tribe to get the job done. Chewse is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns and volunteers based on their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law. We believe the happiest teams eat like family. That human connection can come from sharing a great meal together. That everything we do should be precision and care. That our work here is a microcosm of how an interconnected world might look and feel. Join Chewse, and help foster that same sense of community and authentic connection with our clients everywhere. PandoLogic. Keywords: Operations Specialist, Location: San Francisco, CA - 94151
Dec 15, 2019
Full time
Non-Exempt, Hourly Role Position Overview The full-time Catering Operations Specialist position is a crucial role in executing daily operations at our client offices. Their main objective is to deliver and act as the onsite catering associate while providing exceptional, above-and-beyond customer service through delivering on time and with accuracy and to execute a seamless meal at our client offices every time. This position understands the importance of reliability, consistency and Chewse's goal of providing on-time service. This position also partners with other operations departments such as Customer Experience, Customer Service and our Account Managers, and Operations Managers to reach this goal. This is a full-time, hourly, non-exempt position. Position Reports To: Operations Managers, Assistant Operations Manager and/or Operations Supervisors depending on location . Responsibilities + Duties Understands the importance of providing excellent hospitality consistently to clients, positive relationship building is key to our business model Is accurate and timely with delivery, setup, service and clean up Actively works to improve the experience of clients through ensuring meal accuracy and timeliness and tidy presentations. Always having professional and respectful communications that represent our company values. Executes seamless order pick up: Represents our brand of Hospitality & Customer Service, is a brand ambassador Checks meal accuracy with provided app information Communicates with the vendor and Help Desk about any order issues before delivery to the client Executes a seamless delivery and catering experience: On time Accurate Meal Setup should be tidy and following the setup instructions and Presentation professional and consistent Display menus and labels with dietary information Serve and replenish dishes as needed. Leave space clean and free of spills Return equipment and leftovers to Chewse office Demonstrates a sense of urgency when completing deliveries Stays for the entirety of meal to ensure client satisfaction Confirms orders ahead of the shift Acts as a liaison between clients and Chewse office team members Meets at manager's designated location for pickup and drop off of materials and equipment Reports accurate feedback on the client's meal via Zendesk and other communication platforms Communicates effectively, actively and professionally with: Ops Team Members (Delivery Drivers, Help Desk, Dispatching, Operations Managers) All Chewse Team Members Vendors Clients Maintains a safe working environment, by refraining from horseplay, following process and using equipment for intended purposes as directed. Reports any unsafe conditions or situations to a manager directly and reports any workplace accidents or injuries immediately to a manager or our People Team ( Human Resources ) Responsible for maintaining discretion related to all confidential/sensitive company and client information May be required to perform other tasks and duties including: Inventory Bag Packing Dishwashing Leftover Donation May have the opportunity to learn additional skills and train in specialized responsibilities Experience + Requirements 18 years or older Has a car with a valid driver license, registration, and insurance; must have constant access to a reliable vehicle Vehicle must be able to fit a minimum of 4 Chewse delivery bags (23"x13"x15") Has a minimum of 2 years driving experience in the US Can lift and carry up to 50 lbs Has a smartphone and can navigate phone apps easily Has and can maintain a clean driving record and will pass MVR checks Customer service driven Flexible and professional but friendly with a positive attitude and passion for learning Strong understanding and implementation of timeliness Possesses focused attention to detail and solid organizational and prioritization skills while working quickly and accurately under pressure Is able to speak confidently and comfortably, and read a room to make appropriate communication style choices according to the needs of the audience Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization Is committed to working scheduled hours and has the flexibility to work additional hours based on the changing needs of the business Understands food safety guidelines 1 Year of delivery or hospitality experience is a plus but not required Physical Demands This position may require the employee to perform one of the tasks listed below. The percentages listed here reflect the maximum amount of time spent on the tasks on any given day. Amount of time by activity % Weight to be lifted, or force exerted % Standing 95 Up to 10 pounds 10 Walking 80 Up to 20 pounds 10 Sitting 5 Up to 30 pounds 10 Use of Hands 100 Up to 40 pounds 30 Reaching with Hands and Arms 90 Up to 50 pounds 40 Climb and Balance 50 Stoop and Kneel 75 National Full-Time Employee Benefits: Health Coverage ( Company Contribution towards Medical, Dental, Vision. Employees & their Dependents ): We offer competitive coverage plans because you're worth it. Flexible Paid Vacations : ( Eligible after 90-days ) We believe the integration and balance between work and life are essential to happiness and success. Mobile Phone Stipend, monthly : Chewse recognizes that employees may occasionally need to make business calls, business e-mails, and the occasional text messages and want to support that. Food to Build Community : Food is our love language, so we serve Chewse catered meals 3x a week, gather for a monthly company team bonding and stock the office with healthy snacks! Professional Development : ( Eligible after 90-days ) We help fund our employees to continue their professional growth by providing set funds annually to attend workshops, conferences, or night classes that will help them go the extra mile. Team Love: Chewse teams have quarterly bonding time dedicated to strengthening your weekday tribe to get the job done. Chewse is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination and harassment against employees, applicants for employment, individuals providing services in the workplace pursuant to a contract, unpaid interns and volunteers based on their actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, age, sexual orientation, Civil Air Patrol status, military and veteran status and any other consideration protected by federal, state or local law. We believe the happiest teams eat like family. That human connection can come from sharing a great meal together. That everything we do should be precision and care. That our work here is a microcosm of how an interconnected world might look and feel. Join Chewse, and help foster that same sense of community and authentic connection with our clients everywhere. PandoLogic. Keywords: Operations Specialist, Location: San Francisco, CA - 94151
An upscale bakery concept is in need of a Catering & Wholesale Sales Manager to create and execute a catering program. Our ideal candidate will manage the current client base and market to the community to generate new business as well. This individual is a leader who is comfortable coaching and mentoring direct reports and represents our brand with honesty and integrity. Catering & Wholesale Sales Manager Responsibilities: Experience creating a program aimed at local sales reps, corporate clients, and other local businesses Demonstrate strong relationship-building and interpersonal skills to develop and maintain strong connections in the community Passion for sales, cold calling, and hunting new business Create and grow a book of business and participate in local networking events Create and implement short and long-term strategies for catering and wholesale clients Partner with the Director of Operations and Director of Pastry to ensure all delivery and pick-up times are met Catering & Wholesale Sales Manager Qualifications: Minimum of 2 years' experience as a sales manager in a similar concept A track record of exceeding sales goals Keen ability to communicate with local clientele and create solutions for their needs Experience managing multiple projects simultaneously Catering & Wholesale Sales Manager Compensation: Competitive salary, based on experience and history of success Commission Medical benefits Paid time off 401k with match
Dec 15, 2019
Full time
An upscale bakery concept is in need of a Catering & Wholesale Sales Manager to create and execute a catering program. Our ideal candidate will manage the current client base and market to the community to generate new business as well. This individual is a leader who is comfortable coaching and mentoring direct reports and represents our brand with honesty and integrity. Catering & Wholesale Sales Manager Responsibilities: Experience creating a program aimed at local sales reps, corporate clients, and other local businesses Demonstrate strong relationship-building and interpersonal skills to develop and maintain strong connections in the community Passion for sales, cold calling, and hunting new business Create and grow a book of business and participate in local networking events Create and implement short and long-term strategies for catering and wholesale clients Partner with the Director of Operations and Director of Pastry to ensure all delivery and pick-up times are met Catering & Wholesale Sales Manager Qualifications: Minimum of 2 years' experience as a sales manager in a similar concept A track record of exceeding sales goals Keen ability to communicate with local clientele and create solutions for their needs Experience managing multiple projects simultaneously Catering & Wholesale Sales Manager Compensation: Competitive salary, based on experience and history of success Commission Medical benefits Paid time off 401k with match
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Specialty's, Catering Assistants are part of something special. They connect with our amazingonlinecustomers by taking pride in working behind the scenes of packaging and delivering customer orders to ensuretimely and accurate deliveries. We strive to be the best in providing quality service and products to our customers by delivering great food, warmth, happiness, smiles, andexceptionalcustomer service one order at a time. Essential Functions: Customer Service: Engage with customers by providing quality service and products by packaging and delivering their food efficiently and on time. Carrya friendly, energetic, personable demeanor and passion forexceptionalservice, with a customer-first mentality. Demonstratecustomers come first by serving them withasense of urgency. Take pride in every aspect of your work and perform it with energy and enthusiasm. Operational Excellence: Keep a professional overall presentation, by modeling friendly, respectful and business-appropriate communication with coworkers and customers. Maintain a clean and well-groomed personal appearance in accordance with Specialty's Personal Appearance and Attire Standards Policy. Wear Specialty's approved hair restraints, gloves and aprons to protect food safety. Ensure proper hand-washing and hygiene to protect food safety. Follow all regulations, policies, and procedures regarding food handling, personal hygiene, safety, and proper sanitation. Demonstrate customers come first by serving them with sense of urgency. Maintain a meticulously clean and tidy environment through regular cleaning, stocking, and organizing. Have a thorough knowledge and understanding of Specialty's & Peets Menu/Prices. Distribute order tickets to proper locations in the kitchen for efficient and timely production. Use Specialty's Net to check print orders and look up customer's information. Assist in arrangement of vehicle and walking delivery orders. Package all online orders adhering to Specialty's Catering Platters and Packaging Guidelines. Identify all products and uphold Specialty's quality standards. Ensure our great food is delivered timely and accurately. Prepare and gather catering items next day orders. Provide appropriate communication to ensure satisfaction of our customers. Communicate and check in with Catering Manager throughout the day to ensure all tasks are completed properly and on time. Report all accidents and injuries in a timely manner to management team. Perform required physical tasks during the work shift. Perform additional projects/duties as assigned by management. Skills/Requirements: Food Service or Retail experience preferred, not required. Maintain regular and consistent attendance and punctuality with or without reasonable accommodation. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Meet store operating policies and standards, including providing quality beverages, food products, cash handling, store safety and security, with or without reasonable accommodation. Provide quality service, taking pride in working behind the scenes to prepare quality products for our customers. Ability to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance. Take pride in every aspect of your work and perform it with energy and enthusiasm. Available to perform many different tasks within the store during each shift. Must be at least 18 years of age. Authorized to work in the United States (Specialty's participates in E-Verify). Food Handler Certificate/Card (Must have 2 weeks of hire). Physical Requirements: Ability to smile, kneel, reach, bend, stoop, push and/or pull, and lift 35 pounds. Ability to work in a standing position for long periods of time (up to 8 hours). Job Environment: Fast-Paced, High-Intensity Work Environment. Operates in a kitchen environment, housed with equipment such as an oven, bread slicer, meat slicer, toaster, microwave, espresso machine, duchess, soup kettles and chef's knives. The employee is frequently exposed to heat, steam, and noise. Requires frequent contact/immersion of hands in water, sanitation solutions, meat products, and produce items. Involves some exposure to hazards or physical risks, which require following basic safety precautions. To be a successful Team Member at Specialty's: Be extremely reliable and punctual. Enjoy working in a team-environment and building great professional relationships with Coworkers and Managers. Carry a friendly, energetic, personable demeanor, and passion for great customer service. Be able to work quickly, learn new information, multi-task and incorporate feedback into personal performance. We are looking for: A Team Member who is dedicated in creating an exceptional customer experience. A Team Member who can be themselves, sincere, genuine, kind, fun and humble. A Team Member who is willing to always learn and grow within the company. Great Schedules | Flexible Hours | Career Growth Opportunities | Passionate Team | No Late Nights or Weekends * Most locations | Specialty's Participates in E-Verify | 18 or Older | Specialty's Cafe and Bakery is an equal opportunity employer | Join Us Now # ST789 To be considered, please submit your application or send your resume or cover letter to If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Dec 15, 2019
Full time
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Specialty's, Catering Assistants are part of something special. They connect with our amazingonlinecustomers by taking pride in working behind the scenes of packaging and delivering customer orders to ensuretimely and accurate deliveries. We strive to be the best in providing quality service and products to our customers by delivering great food, warmth, happiness, smiles, andexceptionalcustomer service one order at a time. Essential Functions: Customer Service: Engage with customers by providing quality service and products by packaging and delivering their food efficiently and on time. Carrya friendly, energetic, personable demeanor and passion forexceptionalservice, with a customer-first mentality. Demonstratecustomers come first by serving them withasense of urgency. Take pride in every aspect of your work and perform it with energy and enthusiasm. Operational Excellence: Keep a professional overall presentation, by modeling friendly, respectful and business-appropriate communication with coworkers and customers. Maintain a clean and well-groomed personal appearance in accordance with Specialty's Personal Appearance and Attire Standards Policy. Wear Specialty's approved hair restraints, gloves and aprons to protect food safety. Ensure proper hand-washing and hygiene to protect food safety. Follow all regulations, policies, and procedures regarding food handling, personal hygiene, safety, and proper sanitation. Demonstrate customers come first by serving them with sense of urgency. Maintain a meticulously clean and tidy environment through regular cleaning, stocking, and organizing. Have a thorough knowledge and understanding of Specialty's & Peets Menu/Prices. Distribute order tickets to proper locations in the kitchen for efficient and timely production. Use Specialty's Net to check print orders and look up customer's information. Assist in arrangement of vehicle and walking delivery orders. Package all online orders adhering to Specialty's Catering Platters and Packaging Guidelines. Identify all products and uphold Specialty's quality standards. Ensure our great food is delivered timely and accurately. Prepare and gather catering items next day orders. Provide appropriate communication to ensure satisfaction of our customers. Communicate and check in with Catering Manager throughout the day to ensure all tasks are completed properly and on time. Report all accidents and injuries in a timely manner to management team. Perform required physical tasks during the work shift. Perform additional projects/duties as assigned by management. Skills/Requirements: Food Service or Retail experience preferred, not required. Maintain regular and consistent attendance and punctuality with or without reasonable accommodation. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Meet store operating policies and standards, including providing quality beverages, food products, cash handling, store safety and security, with or without reasonable accommodation. Provide quality service, taking pride in working behind the scenes to prepare quality products for our customers. Ability to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance. Take pride in every aspect of your work and perform it with energy and enthusiasm. Available to perform many different tasks within the store during each shift. Must be at least 18 years of age. Authorized to work in the United States (Specialty's participates in E-Verify). Food Handler Certificate/Card (Must have 2 weeks of hire). Physical Requirements: Ability to smile, kneel, reach, bend, stoop, push and/or pull, and lift 35 pounds. Ability to work in a standing position for long periods of time (up to 8 hours). Job Environment: Fast-Paced, High-Intensity Work Environment. Operates in a kitchen environment, housed with equipment such as an oven, bread slicer, meat slicer, toaster, microwave, espresso machine, duchess, soup kettles and chef's knives. The employee is frequently exposed to heat, steam, and noise. Requires frequent contact/immersion of hands in water, sanitation solutions, meat products, and produce items. Involves some exposure to hazards or physical risks, which require following basic safety precautions. To be a successful Team Member at Specialty's: Be extremely reliable and punctual. Enjoy working in a team-environment and building great professional relationships with Coworkers and Managers. Carry a friendly, energetic, personable demeanor, and passion for great customer service. Be able to work quickly, learn new information, multi-task and incorporate feedback into personal performance. We are looking for: A Team Member who is dedicated in creating an exceptional customer experience. A Team Member who can be themselves, sincere, genuine, kind, fun and humble. A Team Member who is willing to always learn and grow within the company. Great Schedules | Flexible Hours | Career Growth Opportunities | Passionate Team | No Late Nights or Weekends * Most locations | Specialty's Participates in E-Verify | 18 or Older | Specialty's Cafe and Bakery is an equal opportunity employer | Join Us Now # ST789 To be considered, please submit your application or send your resume or cover letter to If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Who We Are At Chewse, our goal is to put food on the table so you and your team can focus on forging connections and doing the best work of your lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curated everything from our local restaurant relationships, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide you a thoughtful and diverse lunchtime experience. We knew that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising your employee experience. Why Chewse? $15+ an hour (depending on experience) Parking, mileage and phone reimbursement $$$ Amazing office environment with snacks and awesome people! Opportunities for growth 5 to 20 hour work weeks Weekends off! Paid Sick Leave Human contact! Support team and manager on duty Responsibilities Include: Execute a seamless pickup and delivery experience - picking up from our partner restaurants and setting up meals in client offices Some of our special clients will expect you to stay and host their meals Communicate any issues proactively to our Help Desk/Support Team Provide feedback on how to improve the client experience Actively work to improve experience of clients by ensuring meal accuracy and timeliness Provide an excellent hospitality and customer service Requirements Include: You're 18 years or older You have a reliable car and a smartphone You're a connoisseur of hospitality You're a great driver You get a lot of joy in providing service to others You are passionate about hospitality, take pride in your work and are looking to be a part of a great movement! Location: Our office is located at 3300 N I35 Austin TX 7870PandoLogic. Keywords: Catering Specialist, Location: Austin, TX - 78703
Dec 15, 2019
Full time
Who We Are At Chewse, our goal is to put food on the table so you and your team can focus on forging connections and doing the best work of your lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curated everything from our local restaurant relationships, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide you a thoughtful and diverse lunchtime experience. We knew that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising your employee experience. Why Chewse? $15+ an hour (depending on experience) Parking, mileage and phone reimbursement $$$ Amazing office environment with snacks and awesome people! Opportunities for growth 5 to 20 hour work weeks Weekends off! Paid Sick Leave Human contact! Support team and manager on duty Responsibilities Include: Execute a seamless pickup and delivery experience - picking up from our partner restaurants and setting up meals in client offices Some of our special clients will expect you to stay and host their meals Communicate any issues proactively to our Help Desk/Support Team Provide feedback on how to improve the client experience Actively work to improve experience of clients by ensuring meal accuracy and timeliness Provide an excellent hospitality and customer service Requirements Include: You're 18 years or older You have a reliable car and a smartphone You're a connoisseur of hospitality You're a great driver You get a lot of joy in providing service to others You are passionate about hospitality, take pride in your work and are looking to be a part of a great movement! Location: Our office is located at 3300 N I35 Austin TX 7870PandoLogic. Keywords: Catering Specialist, Location: Austin, TX - 78703
CRATEFUL Los Angeles
Downtown Los Angeles, Los Angeles, CA, USA
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Dec 15, 2019
Full time
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Who we are At Chewse, our goal is to put food on the table so you and your team can focus on forging connections and doing the best work of your lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curated everything from our local restaurant relationships, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide you a thoughtful and diverse lunchtime experience. We knew that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising your employee experience. Why Chewse? Amazing work environment! Parking, mileage and phone reimbursement Catered lunch 3 times a week (+ tons of free food) Opportunities for growth Part-time Schedule Paid Sick Leave Human contact! Support team and manager on duty Pay - $19.00-$23.00/hr Responsibilities Include: Execute a seamless pickup and delivery experience - picking up from our partner restaurants and setting up meals in client offices Some of our special clients will expect you to stay and host their meals Communicate any issues proactively to our Help Desk Provide feedback on how to improve the client experience Actively work to improve experience of clients by ensuring meal accuracy and timeliness Provide an excellent hospitality and customer service Requirements Include: Are available to work a minimum of 3- part-time shifts per week You're 18 years or older You have a reliable car and a smartphone You're a connoisseur of hospitality You're a great driver with clean driving record You're a team player and enjoy a collaborative work environment Location Our office is located in Menlo Park, and our pickups and deliveries serve the South Bay/Silicon Valley area from as far North as San Mateo, as far South as Campbell and as far East as Fremont. Physical Demands This position may require the employee to perform one of the tasks listed below. The percentages listed here reflect the maximum amount of time spent on the tasks on any given day. Amount of time by activity % Weight to be lifted, or force exerted % Standing 95 Up to 10 pounds 10 Walking 80 Up to 20 pounds 10 Sitting 5 Up to 30 pounds 10 Use of Hands 100 Up to 40 pounds 30 Reaching with Hands and Arms 90 Up to 50 pounds 40 Climb and Balance 50 Stoop and Kneel 75 We believe the happiest teams eat like family. That human connection can come from sharing a great meal together. That everything we do should be precision and care. That our work here is a microcosm of how an interconnected world might look and feel. Join Chewse, and help foster that same sense of community and authentic connection with our clients everywhere. PandoLogic. Keywords: Catering Specialist, Location: Menlo Park, CA - 94025
Dec 15, 2019
Full time
Who we are At Chewse, our goal is to put food on the table so you and your team can focus on forging connections and doing the best work of your lives. To accomplish this, we decided to do more than be a food delivery service. We carefully curated everything from our local restaurant relationships, their home-grown recipes, and the nurturing of our warm and caring delivery team all to provide you a thoughtful and diverse lunchtime experience. We knew that being the leading hospitality service means we can be the backdrop to developing your team's culture and raising your employee experience. Why Chewse? Amazing work environment! Parking, mileage and phone reimbursement Catered lunch 3 times a week (+ tons of free food) Opportunities for growth Part-time Schedule Paid Sick Leave Human contact! Support team and manager on duty Pay - $19.00-$23.00/hr Responsibilities Include: Execute a seamless pickup and delivery experience - picking up from our partner restaurants and setting up meals in client offices Some of our special clients will expect you to stay and host their meals Communicate any issues proactively to our Help Desk Provide feedback on how to improve the client experience Actively work to improve experience of clients by ensuring meal accuracy and timeliness Provide an excellent hospitality and customer service Requirements Include: Are available to work a minimum of 3- part-time shifts per week You're 18 years or older You have a reliable car and a smartphone You're a connoisseur of hospitality You're a great driver with clean driving record You're a team player and enjoy a collaborative work environment Location Our office is located in Menlo Park, and our pickups and deliveries serve the South Bay/Silicon Valley area from as far North as San Mateo, as far South as Campbell and as far East as Fremont. Physical Demands This position may require the employee to perform one of the tasks listed below. The percentages listed here reflect the maximum amount of time spent on the tasks on any given day. Amount of time by activity % Weight to be lifted, or force exerted % Standing 95 Up to 10 pounds 10 Walking 80 Up to 20 pounds 10 Sitting 5 Up to 30 pounds 10 Use of Hands 100 Up to 40 pounds 30 Reaching with Hands and Arms 90 Up to 50 pounds 40 Climb and Balance 50 Stoop and Kneel 75 We believe the happiest teams eat like family. That human connection can come from sharing a great meal together. That everything we do should be precision and care. That our work here is a microcosm of how an interconnected world might look and feel. Join Chewse, and help foster that same sense of community and authentic connection with our clients everywhere. PandoLogic. Keywords: Catering Specialist, Location: Menlo Park, CA - 94025
NOW HIRING CATERING ASSISTANTS!! Are you a highly energetic, positive person who wantsto be part of a winning team?Then come join Panera Bread - an award winning leader in the restaurant industry. We are looking for exceptional people to join our team!About the Position:Come make a difference with Panera as a Catering Assistant today! This is an amazing opportunity to begin developing your skills in catering and sales, and to begin an exciting career with Panera!• Ensure our delicious food is delivered on time and accurate• You are the face of Panera! Delivering exceptional customer service to our guests is critical!• Assist Catering Coordinator with the completion of the catering order from order taking through delivery.• Promptly following up on all customer calls and requests in an efficient and expedient manner. • All while working as an integral part of the Café team!This is a Monday through Friday position, with some weekend availability required due to business needs.Requirements of Position:• Valid driver's license, reliable transportation, and state required auto insurance coverage.• Strong communication and organization skills and the ability to multi-task.• Ability to work well under pressure and resolve customer issues• Ability to stand and walk majority of shift. Must be able to lift and carry up to 30 lbs.• High school diploma or equivalent• Professional appearance and demeanor
Dec 15, 2019
Full time
NOW HIRING CATERING ASSISTANTS!! Are you a highly energetic, positive person who wantsto be part of a winning team?Then come join Panera Bread - an award winning leader in the restaurant industry. We are looking for exceptional people to join our team!About the Position:Come make a difference with Panera as a Catering Assistant today! This is an amazing opportunity to begin developing your skills in catering and sales, and to begin an exciting career with Panera!• Ensure our delicious food is delivered on time and accurate• You are the face of Panera! Delivering exceptional customer service to our guests is critical!• Assist Catering Coordinator with the completion of the catering order from order taking through delivery.• Promptly following up on all customer calls and requests in an efficient and expedient manner. • All while working as an integral part of the Café team!This is a Monday through Friday position, with some weekend availability required due to business needs.Requirements of Position:• Valid driver's license, reliable transportation, and state required auto insurance coverage.• Strong communication and organization skills and the ability to multi-task.• Ability to work well under pressure and resolve customer issues• Ability to stand and walk majority of shift. Must be able to lift and carry up to 30 lbs.• High school diploma or equivalent• Professional appearance and demeanor
City BBQ started in Columbus, OH in 1999 and we have 4 restaurants in the Raleigh-Durham area. The search is on for a talented and enthusiastic Catering Operations Manager to oversee the execution of all catering events in the market. This person must be highly organized and have previous experience with catering event management. We place high value on empathy, a strong sense of personal duty, and those individuals who are driven by their own self expectations. CATERING OPERATIONS MANAGER Position Summary : The Operations Manager at City Barbeque is responsible for the operational leadership, planning and execution of catering events. Reports to: Regional Catering Director Key Responsibilities: · TEAM DEVELOPMENT: Develops and manages an operations team to fulfill "Best on the Block" event expectations Constantly evaluates staffing levels, proactively recruiting and hiring to fulfill event staffing needs Directs all aspects of professional team development including new hire training, ongoing development, recognition, succession planning, coaching/counseling and performance evaluations FINANCIAL MANAGEMENT Responsible for P&L management, including food, paper, labor and supplies Manages inventory and ordering of supplies, paper, food, equipment, uniforms, etc. Evaluates and manages upkeep of catering assets, equipment and vehicles · LOGISTICS MANAGEMENT: Directs event planning and logistics handling for all market events including the following: Effectively uses Customer Relationship Management (CRM) tool to ensure order clarity and coordination of events with Sales manager Event staffing & scheduling Execution of drop sheets and other systems that direct proper food production, packaging and delivery for events · EVENT OPERATIONS: Directly and indirectly ensures successful daily event operations including, but not limited to: Working with restaurant managers and teammates to meet sales and operational goals for each event Timely delivery and set-up Responsibly driving with team, product and supplies to and from event(s) Competition quality product Backyard hospitality given Customer conflict resolution. Experience and skills: · Minimum 3-5 years of experience as a Catering/Events manager or similar role · Ability to assess client requirements and deliver ensuring client satisfaction · Solid business and financial acumen, including: strong analytical and measurement/tracking · Project and process management skills, including: effective management of time and budget; able to balance multiple priorities to meet deadlines; identify and implement system and process improvements · Proactive with the ability to remain calm under pressure and to anticipate and support changes · Must possess excellent communication skills both internally and externally · Must be driven and able to operate autonomously · Strong computer skills · Weekend availability · Able to lift up to 50 pounds and work on feet for extended periods
Dec 15, 2019
Full time
City BBQ started in Columbus, OH in 1999 and we have 4 restaurants in the Raleigh-Durham area. The search is on for a talented and enthusiastic Catering Operations Manager to oversee the execution of all catering events in the market. This person must be highly organized and have previous experience with catering event management. We place high value on empathy, a strong sense of personal duty, and those individuals who are driven by their own self expectations. CATERING OPERATIONS MANAGER Position Summary : The Operations Manager at City Barbeque is responsible for the operational leadership, planning and execution of catering events. Reports to: Regional Catering Director Key Responsibilities: · TEAM DEVELOPMENT: Develops and manages an operations team to fulfill "Best on the Block" event expectations Constantly evaluates staffing levels, proactively recruiting and hiring to fulfill event staffing needs Directs all aspects of professional team development including new hire training, ongoing development, recognition, succession planning, coaching/counseling and performance evaluations FINANCIAL MANAGEMENT Responsible for P&L management, including food, paper, labor and supplies Manages inventory and ordering of supplies, paper, food, equipment, uniforms, etc. Evaluates and manages upkeep of catering assets, equipment and vehicles · LOGISTICS MANAGEMENT: Directs event planning and logistics handling for all market events including the following: Effectively uses Customer Relationship Management (CRM) tool to ensure order clarity and coordination of events with Sales manager Event staffing & scheduling Execution of drop sheets and other systems that direct proper food production, packaging and delivery for events · EVENT OPERATIONS: Directly and indirectly ensures successful daily event operations including, but not limited to: Working with restaurant managers and teammates to meet sales and operational goals for each event Timely delivery and set-up Responsibly driving with team, product and supplies to and from event(s) Competition quality product Backyard hospitality given Customer conflict resolution. Experience and skills: · Minimum 3-5 years of experience as a Catering/Events manager or similar role · Ability to assess client requirements and deliver ensuring client satisfaction · Solid business and financial acumen, including: strong analytical and measurement/tracking · Project and process management skills, including: effective management of time and budget; able to balance multiple priorities to meet deadlines; identify and implement system and process improvements · Proactive with the ability to remain calm under pressure and to anticipate and support changes · Must possess excellent communication skills both internally and externally · Must be driven and able to operate autonomously · Strong computer skills · Weekend availability · Able to lift up to 50 pounds and work on feet for extended periods
Summary Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery. Essence Associate ratio: 1-45 patients Qualifications : Qualifications: Education and Experience: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute ratio, and percent. Computer Skills: Possesses necessary skills to effectively operate hospital's admission, discharge and transfer (ADT) system and other computer-based systems, which manage patient-care records. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, or oral form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands: The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; The employ is occasionally climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Work Environment: The work environment characteristics described below are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. The noise level in the work environment is usually loud. Job :Food Service/Preparation/Dietary
Dec 15, 2019
Full time
Summary Responsible for patient food service on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery. Essence Associate ratio: 1-45 patients Qualifications : Qualifications: Education and Experience: Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to patients, families and associates of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute ratio, and percent. Computer Skills: Possesses necessary skills to effectively operate hospital's admission, discharge and transfer (ADT) system and other computer-based systems, which manage patient-care records. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, or oral form. Ability to deal with problems involving several concrete variables in standardized situations. Physical Demands: The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; The employ is occasionally climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Work Environment: The work environment characteristics described below are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. The noise level in the work environment is usually loud. Job :Food Service/Preparation/Dietary
When you join Panera Bread, as a , you join in our belief that food should not only taste good, but also be good for you. As a Catering Coordinator, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a Catering Coordinator today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera Bread. About the Catering Coordinator position: As a Catering Coordinator you will have a thorough knowledge and understanding of the Panera menu Ensure our great food is delivered timely and accurately Know the needs of our customers, and provide appropriate communication to ensure satisfaction Strive to be the best with a commitment to true craftsmanship in providing quality service and products to our customers Work as a team player with a passion for continuous learning Enjoy the good stuff: Competitive compensation with opportunity for tips and delivery fee Food discounts 401(k) with company match Paid vacation Development opportunities We are an Equal Opportunity Employer.
Dec 15, 2019
Full time
When you join Panera Bread, as a , you join in our belief that food should not only taste good, but also be good for you. As a Catering Coordinator, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a Catering Coordinator today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera Bread. About the Catering Coordinator position: As a Catering Coordinator you will have a thorough knowledge and understanding of the Panera menu Ensure our great food is delivered timely and accurately Know the needs of our customers, and provide appropriate communication to ensure satisfaction Strive to be the best with a commitment to true craftsmanship in providing quality service and products to our customers Work as a team player with a passion for continuous learning Enjoy the good stuff: Competitive compensation with opportunity for tips and delivery fee Food discounts 401(k) with company match Paid vacation Development opportunities We are an Equal Opportunity Employer.
Catering Sales & Events ManagerThe Catering Sales & Events Manager is responsible for planning, developing, executing and growing catering sales for our SF Bay Area locations, while maintaining relationships with existing clients. This position will grow the catering business by seeking out and developing sales relationships with new clients, ensuring that our catering execution teams are performing to Smitten standards, and implementing a systematized catering business model.ResponsibilitiesOwn & manage the process from the initial proposal to the completion of each event with the highest standard of excellence for our guestsWork cross-functionally with the Kitchen and Operations teams to deliver the finest quality ice cream experiences to our clientsCoordinate and ensure delivery of high quality event experiences including production, delivery, set up/clean up, merchandising and staffingProvide guidance to General Managers on the planning, ordering and pre-production process, managing details and ensuring smooth execution at all touch pointsProvide training to current and new staff to ensure a smooth execution, deliver exceptional service and product qualityIdentify target clients and drive new business increasing awareness of Smitten in the marketplace and increase repeat business through guest satisfactionHit or exceed financial targets and meet sales goalsBuild and maintain a robust list of contacts in a catering CRMStay knowledgeable about the marketplace and competitorsCelebrate wins and successes across all levels of the organizationFoster open dialogue and create a feeling of belonging in partnership with Operations and Kitchen teamsPartner with marketing team on marketing events and campaigns to increase marketing sales and revenueMaintain a safe work environment for employees and ensure compliance with all local and state lawsRequirements2+ years Catering Sales experience, B2B and B2C sales experience preferred1+ year CRM database management experienceAble to successfully achieve goals and deliver results, and challenges and inspires others to succeedCommunicates and builds effective relationships in a variety of settings: one-on-one, small and large groups, and across all levelsTakes on new tasks and assignments with a sense of urgency, high energy, and enthusiasmOptimizes work processes and strives to provide the most effective and efficient processes to get work done, with a focus on continuous improvementExcellent attention to detail, while managing competing priorities and deadlinesDemonstrates excellent people skills, with an ability to partner with a dynamic team and work collaboratively with a diverse group of individualsAble to work some weekends, holidays, evenings and mornings to meet the needs of the businessCA Food Handlers Card (required within 30 days of hire date)Authorized to work in the United StatesMust pass a background checkWhat We Offer YouCompetitive salary + ice cream of course!Medical, dental and vision and commuter benefitsMentors committed to your growth and developmentConvenient San Francisco Mission District locationAn entrepreneurial work environment where you can have an impact on a growing companyA welcoming and supportive team where diversity and creativity are valuedPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.We are an equal opportunity employer and welcome diversity in the workplace.We encourage candidates from underrepresented populations to apply.
Dec 14, 2019
Full time
Catering Sales & Events ManagerThe Catering Sales & Events Manager is responsible for planning, developing, executing and growing catering sales for our SF Bay Area locations, while maintaining relationships with existing clients. This position will grow the catering business by seeking out and developing sales relationships with new clients, ensuring that our catering execution teams are performing to Smitten standards, and implementing a systematized catering business model.ResponsibilitiesOwn & manage the process from the initial proposal to the completion of each event with the highest standard of excellence for our guestsWork cross-functionally with the Kitchen and Operations teams to deliver the finest quality ice cream experiences to our clientsCoordinate and ensure delivery of high quality event experiences including production, delivery, set up/clean up, merchandising and staffingProvide guidance to General Managers on the planning, ordering and pre-production process, managing details and ensuring smooth execution at all touch pointsProvide training to current and new staff to ensure a smooth execution, deliver exceptional service and product qualityIdentify target clients and drive new business increasing awareness of Smitten in the marketplace and increase repeat business through guest satisfactionHit or exceed financial targets and meet sales goalsBuild and maintain a robust list of contacts in a catering CRMStay knowledgeable about the marketplace and competitorsCelebrate wins and successes across all levels of the organizationFoster open dialogue and create a feeling of belonging in partnership with Operations and Kitchen teamsPartner with marketing team on marketing events and campaigns to increase marketing sales and revenueMaintain a safe work environment for employees and ensure compliance with all local and state lawsRequirements2+ years Catering Sales experience, B2B and B2C sales experience preferred1+ year CRM database management experienceAble to successfully achieve goals and deliver results, and challenges and inspires others to succeedCommunicates and builds effective relationships in a variety of settings: one-on-one, small and large groups, and across all levelsTakes on new tasks and assignments with a sense of urgency, high energy, and enthusiasmOptimizes work processes and strives to provide the most effective and efficient processes to get work done, with a focus on continuous improvementExcellent attention to detail, while managing competing priorities and deadlinesDemonstrates excellent people skills, with an ability to partner with a dynamic team and work collaboratively with a diverse group of individualsAble to work some weekends, holidays, evenings and mornings to meet the needs of the businessCA Food Handlers Card (required within 30 days of hire date)Authorized to work in the United StatesMust pass a background checkWhat We Offer YouCompetitive salary + ice cream of course!Medical, dental and vision and commuter benefitsMentors committed to your growth and developmentConvenient San Francisco Mission District locationAn entrepreneurial work environment where you can have an impact on a growing companyA welcoming and supportive team where diversity and creativity are valuedPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.We are an equal opportunity employer and welcome diversity in the workplace.We encourage candidates from underrepresented populations to apply.
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Dec 14, 2019
Full time
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
CRATEFUL Los Angeles
Downtown Los Angeles, Los Angeles, CA, USA
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Dec 14, 2019
Full time
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Come Join Panera Bread ? an industry leading, award winner! We are growing ? both as a Company and as Individuals! We are shaping food culture within the restaurant industry through our pride and commitment to innovation and differentiation. Catering Coordinators : Our catering coordinators know our menu thoroughly and provide detailed attention to ensure our great food is delivered timely and accurately. We?re committed to getting to know the needs of our customers, and we tailor our follow-up to ensure satisfaction. We are strong team players that are constantly learning and striving to be the best with a commitment to true craftsmanship, while providing quality service and products to our customers. We are very proud of the variety of awards that recognize our great food and our customers? satisfaction: · Culinary / Operations, National Chain Winner ? IFMA?s COEX Innovation Awards · Ranked #1 Attractive / Inviting Restaurant among Excellent Large Fast-Food Chains ? Sandelman & Associates 2012 Quick-Track® Study · Ranked #2 among Excellent Large Fast-Food Chains ? Sandelman & Associates 2012 Quick-Track® Study Additional benefits of joining: Competitive pay · Tips and Delivery Fees paid · Variety of health and related benefits · 401(k) plan after 1 year of service · Paid vacation after 1 year of service Product discounts Requirements · Some food service or retail experience preferred (but not necessary) · Must have your own reliable vehicle (capable of holding multiple large bags / boxes) · Valid driver?s license for a minimum of 1 year and a clean driver?s record · Proof of insurance · Must have your own reliable vehicle · Neat Appearance, Well Organized, and Punctual · Excellent customer service skills ? polite, courteous and respectful · Superior verbal communication skills · Able to work a flexible schedule with early start times · Must be positive, friendly, and passionate about making our guests happy with a ?Can Do" attitude! · Must be energetic, and enjoy a fast-paced environment · Must understand and practice basic food safety Our bakery-cafes are focused on taking care of our guests. Please apply online and a Manager may be in touch if an opportunity matching your qualifications becomes available. Panera Bread is an Equal Opportunity Employer.
Dec 14, 2019
Full time
Come Join Panera Bread ? an industry leading, award winner! We are growing ? both as a Company and as Individuals! We are shaping food culture within the restaurant industry through our pride and commitment to innovation and differentiation. Catering Coordinators : Our catering coordinators know our menu thoroughly and provide detailed attention to ensure our great food is delivered timely and accurately. We?re committed to getting to know the needs of our customers, and we tailor our follow-up to ensure satisfaction. We are strong team players that are constantly learning and striving to be the best with a commitment to true craftsmanship, while providing quality service and products to our customers. We are very proud of the variety of awards that recognize our great food and our customers? satisfaction: · Culinary / Operations, National Chain Winner ? IFMA?s COEX Innovation Awards · Ranked #1 Attractive / Inviting Restaurant among Excellent Large Fast-Food Chains ? Sandelman & Associates 2012 Quick-Track® Study · Ranked #2 among Excellent Large Fast-Food Chains ? Sandelman & Associates 2012 Quick-Track® Study Additional benefits of joining: Competitive pay · Tips and Delivery Fees paid · Variety of health and related benefits · 401(k) plan after 1 year of service · Paid vacation after 1 year of service Product discounts Requirements · Some food service or retail experience preferred (but not necessary) · Must have your own reliable vehicle (capable of holding multiple large bags / boxes) · Valid driver?s license for a minimum of 1 year and a clean driver?s record · Proof of insurance · Must have your own reliable vehicle · Neat Appearance, Well Organized, and Punctual · Excellent customer service skills ? polite, courteous and respectful · Superior verbal communication skills · Able to work a flexible schedule with early start times · Must be positive, friendly, and passionate about making our guests happy with a ?Can Do" attitude! · Must be energetic, and enjoy a fast-paced environment · Must understand and practice basic food safety Our bakery-cafes are focused on taking care of our guests. Please apply online and a Manager may be in touch if an opportunity matching your qualifications becomes available. Panera Bread is an Equal Opportunity Employer.
About this Job: The Corporate Catering Dispatcher (Lead Expeditor) is responsible for overseeing, organizing, and managing all pack outs consistent with OCC service standards. The individual is directly responsible for the accuracy of all labeling applied to all goods as well as proper distribution of these goods. Will interface with the kitchen production team assuring that the time lines of food production adhere to the timely departure of events. Will actively maintain organized storage spaces and is responsible for the inventory of required food-related goods and all finished items in production. The ideal candidate will be team-oriented, possess excellent communication skills. Possess a strong attention to detail and be able to work calmly and effectively under pressure. What you will do: · Minimum 2 years experience in special events or high-volume food production environment required. · Minimum 1 year of experience in packing off-premise catered events. · Self-motivated individual who takes direction well but can effectively work independently and with a high level of accuracy. · Knowledge and understanding of safety, sanitation, and food handling procedures to maintain health code. · Knowledge of ingredients, cooking techniques, and food related equipment. · Proficient Computer Skills (preferred but not mandatory) · Language: English, *Bilingual (*Spanish preferred) · Food Handler Certification (preferred but not mandatory) · Ability to lift 50 lbs. Education and experience: · Ensure packaging and delivery schedule is executed accurately and on time; aligned with the kitchen production schedule. · Clearly communicate any foreseen delays or rerun requirements to the Kitchen Management and Operations Team in a timely manner. · Through self and team management ensure that the packaging demands are as efficient as possible; proactively plan, organize and direct the shift to accomplish goals. · Ensure chef instruction folders are packed properly per event and or location · Label all shop dropped rentals with corresponding color(s), name of event, date of event, and menu categories/items (i.e. HDs, Mexican Station, Small Plates, First course, etc.) · Support Receiver and Chef de Cuisine with inventory management of received and returned goods; and waste logs as needed. · Proven ability to work well in conjunction with other departments in a highly collaborative manner. · Create a culture of teamwork, discipline, innovation, and accountability. · Ensure that the working environment is kept clean at all times by straightening up, sweeping, mopping, trash removal as needed. · Ensure that staff meal is packed accordingly, inventory is rotated and that par levels are kept up to date for the coming week. · Assist with the load out of trucks as needed. · Other duties as assigned. About Savory: Quality Ingredients. Top Talent. Genuine Hospitality. Savory is a corporate catering company with a mission to elevate the corporate catering experience, making it fresher, and more reliable, Savory is a fast-paced environment focused on quality food experiences and hospitality excellence. We are based in the heart of New York City, offering culinary programs that include meeting catering, office-wide meals, receptions, and events. We know and understand the key issues facing corporate dining and we have the best solutions. Our custom 10,000 square foot commissary located in Bryant Park allows us to minimize your onsite back of house needs, resulting in food service that is nimble, lightweight, and cost efficient. Our rapid growth has prompted us to seek qualified individuals that will be a positive addition to our tight-knit family and help shape the future of Savory.
Dec 14, 2019
Full time
About this Job: The Corporate Catering Dispatcher (Lead Expeditor) is responsible for overseeing, organizing, and managing all pack outs consistent with OCC service standards. The individual is directly responsible for the accuracy of all labeling applied to all goods as well as proper distribution of these goods. Will interface with the kitchen production team assuring that the time lines of food production adhere to the timely departure of events. Will actively maintain organized storage spaces and is responsible for the inventory of required food-related goods and all finished items in production. The ideal candidate will be team-oriented, possess excellent communication skills. Possess a strong attention to detail and be able to work calmly and effectively under pressure. What you will do: · Minimum 2 years experience in special events or high-volume food production environment required. · Minimum 1 year of experience in packing off-premise catered events. · Self-motivated individual who takes direction well but can effectively work independently and with a high level of accuracy. · Knowledge and understanding of safety, sanitation, and food handling procedures to maintain health code. · Knowledge of ingredients, cooking techniques, and food related equipment. · Proficient Computer Skills (preferred but not mandatory) · Language: English, *Bilingual (*Spanish preferred) · Food Handler Certification (preferred but not mandatory) · Ability to lift 50 lbs. Education and experience: · Ensure packaging and delivery schedule is executed accurately and on time; aligned with the kitchen production schedule. · Clearly communicate any foreseen delays or rerun requirements to the Kitchen Management and Operations Team in a timely manner. · Through self and team management ensure that the packaging demands are as efficient as possible; proactively plan, organize and direct the shift to accomplish goals. · Ensure chef instruction folders are packed properly per event and or location · Label all shop dropped rentals with corresponding color(s), name of event, date of event, and menu categories/items (i.e. HDs, Mexican Station, Small Plates, First course, etc.) · Support Receiver and Chef de Cuisine with inventory management of received and returned goods; and waste logs as needed. · Proven ability to work well in conjunction with other departments in a highly collaborative manner. · Create a culture of teamwork, discipline, innovation, and accountability. · Ensure that the working environment is kept clean at all times by straightening up, sweeping, mopping, trash removal as needed. · Ensure that staff meal is packed accordingly, inventory is rotated and that par levels are kept up to date for the coming week. · Assist with the load out of trucks as needed. · Other duties as assigned. About Savory: Quality Ingredients. Top Talent. Genuine Hospitality. Savory is a corporate catering company with a mission to elevate the corporate catering experience, making it fresher, and more reliable, Savory is a fast-paced environment focused on quality food experiences and hospitality excellence. We are based in the heart of New York City, offering culinary programs that include meeting catering, office-wide meals, receptions, and events. We know and understand the key issues facing corporate dining and we have the best solutions. Our custom 10,000 square foot commissary located in Bryant Park allows us to minimize your onsite back of house needs, resulting in food service that is nimble, lightweight, and cost efficient. Our rapid growth has prompted us to seek qualified individuals that will be a positive addition to our tight-knit family and help shape the future of Savory.
When you join Panera Bread, as a , you join in our belief that food should not only taste good, but also be good for you. As a Catering Coordinator, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a Catering Coordinator today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera Bread. About the Catering Coordinator position: As a Catering Coordinator you will have a thorough knowledge and understanding of the Panera menu Ensure our great food is delivered timely and accurately Know the needs of our customers, and provide appropriate communication to ensure satisfaction Strive to be the best with a commitment to true craftsmanship in providing quality service and products to our customers Work as a team player with a passion for continuous learning Enjoy the good stuff: Competitive compensation with opportunity for tips and delivery fee Food discounts 401(k) with company match Paid vacation Development opportunities We are an Equal Opportunity Employer.
Dec 14, 2019
Full time
When you join Panera Bread, as a , you join in our belief that food should not only taste good, but also be good for you. As a Catering Coordinator, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country. Come make a difference with Panera as a Catering Coordinator today! This is a great opportunity to begin developing your skills in catering and sales, and to prepare for a potential career path in catering with Panera Bread. About the Catering Coordinator position: As a Catering Coordinator you will have a thorough knowledge and understanding of the Panera menu Ensure our great food is delivered timely and accurately Know the needs of our customers, and provide appropriate communication to ensure satisfaction Strive to be the best with a commitment to true craftsmanship in providing quality service and products to our customers Work as a team player with a passion for continuous learning Enjoy the good stuff: Competitive compensation with opportunity for tips and delivery fee Food discounts 401(k) with company match Paid vacation Development opportunities We are an Equal Opportunity Employer.
