54 jobs found

Our Catering Delivery Driver is not your typical delivery position. At Qdoba, you'll enhance the Qdoba experience by delivering food that celebrates our passion for ingredients as well as providing service that invites interaction with our guests. You are expected to deliver catering orders in a timely manner and set up the order according to required specifications. Our Catering Delivery Drivers positively represent the organization at all times and possess a strong knowledge of the company and product. A high level of customer service must be provided throughout the duration of the delivery. Drivers arrive at the restaurant 30 minutes prior to all scheduled delivery times, confirm order checklist prior to leaving the restaurant, fill in the time that food should be consumed by and verbally communicate this to the customer when delivered. Additionally, drivers provide support in the restaurant as necessary. Qualified applicants must have a valid driver license, proper tags and registration for their vehicle, motor vehicle liability insurance and possess a cell phone. Applicants must pass a thorough criminal background and motor vehicle check. This position requires flexible availability, including availability for 'on-call' needs, and the ability to lift up to 50 lbs. In addition to hourly compensation, drivers earn a portion of delivery fees and any tips.

Our Catering Delivery Driver is not your typical delivery position. At Qdoba, you'll enhance the Qdoba experience by delivering food that celebrates our passion for ingredients as well as providing service that invites interaction with our guests. You are expected to deliver catering orders in a timely manner and set up the order according to required specifications. Our Catering Delivery Drivers positively represent the organization at all times and possess a strong knowledge of the company and product. A high level of customer service must be provided throughout the duration of the delivery. Drivers arrive at the restaurant 30 minutes prior to all scheduled delivery times, confirm order checklist prior to leaving the restaurant, fill in the time that food should be consumed by and verbally communicate this to the customer when delivered. Additionally, drivers provide support in the restaurant as necessary. Qualified applicants must have a valid driver license, proper tags and registration for their vehicle, motor vehicle liability insurance and possess a cell phone. Applicants must pass a thorough criminal background and motor vehicle check. This position requires flexible availability, including availability for 'on-call' needs, and the ability to lift up to 50 lbs. In addition to hourly compensation, drivers earn a portion of delivery fees and any tips.

Our Catering Delivery Driver is not your typical delivery position. At Qdoba, you'll enhance the Qdoba experience by delivering food that celebrates our passion for ingredients as well as providing service that invites interaction with our guests. You are expected to deliver catering orders in a timely manner and set up the order according to required specifications. Our Catering Delivery Drivers positively represent the organization at all times and possess a strong knowledge of the company and product. A high level of customer service must be provided throughout the duration of the delivery. Drivers arrive at the restaurant 30 minutes prior to all scheduled delivery times, confirm order checklist prior to leaving the restaurant, fill in the time that food should be consumed by and verbally communicate this to the customer when delivered. Additionally, drivers provide support in the restaurant as necessary. Qualified applicants must have a valid driver license, proper tags and registration for their vehicle, motor vehicle liability insurance and possess a cell phone. Applicants must pass a thorough criminal background and motor vehicle check. This position requires flexible availability, including availability for 'on-call' needs, and the ability to lift up to 50 lbs. In addition to hourly compensation, drivers earn a portion of delivery fees and any tips.

Our Catering Delivery Driver is not your typical delivery position. At Qdoba, you'll enhance the Qdoba experience by delivering food that celebrates our passion for ingredients as well as providing service that invites interaction with our guests. You are expected to deliver catering orders in a timely manner and set up the order according to required specifications. Our Catering Delivery Drivers positively represent the organization at all times and possess a strong knowledge of the company and product. A high level of customer service must be provided throughout the duration of the delivery. Drivers arrive at the restaurant 30 minutes prior to all scheduled delivery times, confirm order checklist prior to leaving the restaurant, fill in the time that food should be consumed by and verbally communicate this to the customer when delivered. Additionally, drivers provide support in the restaurant as necessary. Qualified applicants must have a valid driver license, proper tags and registration for their vehicle, motor vehicle liability insurance and possess a cell phone. Applicants must pass a thorough criminal background and motor vehicle check. This position requires flexible availability, including availability for 'on-call' needs, and the ability to lift up to 50 lbs. In addition to hourly compensation, drivers earn a portion of delivery fees and any tips.

Our Catering Delivery Driver is not your typical delivery position. At Qdoba, you'll enhance the Qdoba experience by delivering food that celebrates our passion for ingredients as well as providing service that invites interaction with our guests. You are expected to deliver catering orders in a timely manner and set up the order according to required specifications. Our Catering Delivery Drivers positively represent the organization at all times and possess a strong knowledge of the company and product. A high level of customer service must be provided throughout the duration of the delivery. Drivers arrive at the restaurant 30 minutes prior to all scheduled delivery times, confirm order checklist prior to leaving the restaurant, fill in the time that food should be consumed by and verbally communicate this to the customer when delivered. Additionally, drivers provide support in the restaurant as necessary. Qualified applicants must have a valid driver license, proper tags and registration for their vehicle, motor vehicle liability insurance and possess a cell phone. Applicants must pass a thorough criminal background and motor vehicle check. This position requires flexible availability, including availability for 'on-call' needs, and the ability to lift up to 50 lbs. In addition to hourly compensation, drivers earn a portion of delivery fees and any tips.

Catering Service Specialist A fresh approach to work. Catering Service Specialist When you join Panera LLC as a Catering Service Specialist, you join in our belief that food should not only taste good, but also be good for you. You will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business and most important, serve local communities across the country. Come make a difference with Panera as a Catering Service Specialist today! This is a great opportunity to begin developing your skills in catering and to prepare for a potential career path with Panera LLC. Catering Service Specialist About the position: The Catering Service Specialist is an office based, customer focused position responsible for nurturing relationships with clients utilizing both verbal and digital communication through the entire catering order lifecycle - from assistance with menu questions and guidance around solutions to fit a customer's event or budget need, to confirmation of orders, post-delivery follow up, account maintenance activities and troubleshooting issues as they arise. The role works closely with the management team to ensure we provide the best service possible to every customer. As a Catering Service Specialist you will have a thorough knowledge and understanding of the Panera menu Understand the needs of our customers, and provide appropriate communication to ensure satisfaction by Engaging, Exploring and Exceeding Work as a team player with a passion for continuous learning Build catering sales through strong customer relationships, providing great customer service and involvement in sales building activities We're looking for: Great verbal and written communication and people skills Food or retail sales/service experience preferred Basic computer skills and comfort with learning to use different software applications including Outlook and SalesForce Ability to handle engaging customers by phone while entering data into a computer related to their orders Well-developed personal organization skills Strong detail orientation Team success philosophy Strong problem solving/customer resolution and time management Must have own transportation for assistance with customer deliveries on occasion and acceptable driving record Minimum of 18 years of age Panera Perks Enjoy the good stuff: Competitive compensation Meal discounts Varied weekday schedule between the hours of 6am - 7pm. Limited weekends. Health benefits 401(k) with company match Paid vacation Development opportunities Nationwide discount program for merchandise and services Education discount

Job Description Do you have Drive? If yes, then keep reading! Our guests often want to eat our delicious dishes at their location instead of ours, and you are the key ingredient to make sure the culinary creations they ordered are accurate and ready when they are! We are looking for Vibrant , enthusiastic team members who love connecting with people! Our Off-Premises Dining Server & Delivery Driver will be the jack of all trades. Whether it's takeout, catering, or delivery you'll be executing it at the highest level. What you will do : Provide a Genuine guest experience that delivers a "wow" every time Be the guest's favorite person when delivering orders in a courteous and timely manner Always be Of Service , placing orders in our system, review orders, package items, and load/unload orders to your own personal vehicle Deliver our amazing scratch made food with safety-based, service-oriented accuracy and execution to guest locations Uphold our high sanitation and safety standards Follow all traffic signals when delivering orders When not on a delivery remain Curious , perform basic take out duties, additional side work and cleaning duties at the restaurant Be a part of a fun, family-oriented work environment with team members who are truly A Cut Above What you need to have : At least 18 years old with your own vehicle Valid driver's license Vibrant attitude and a smile Love for providing outstanding hospitality to guests Able to pass company criteria for delivery to include motor vehicle inspections and driving record standards Must pass an online defensive driving course Flexibility to work a variety of shifts Focus on speed, quality, and an appetite for learning What we offer : Fun place to work Meal benefits Competitive pay Ability to switch shifts easily Benefit plan options for full-time team members Employee Referral Program - get a bonus to "wok" with your friends! Clear path for growth and career advancement

Be a Part of the Fiesta...Come Join The Pollo Nation!You will need an email account click here to create one if you do not currently have one: Create Email AccountWhen you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able toview your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special characterSummary of the Catering Sales Manager role:A Pollo Tropical Catering Sales Manager (CSM) will execute sales and business development strategies as directed by the Sr. Director of Off-Premise Dining. They will plan, develop, and grow sales by developing relationships and increasing catering sales in all restaurants in assigned territory to meet budgeted sales plan. The CSM will be responsible for business-to-business sales as well as pharmaceutical/healthcare, Tour & Travel, SMERF (Social, Military, Education, Religion and Fraternal) markets. A successful Catering Sales Manager will build sales and cultivate relationships that produce profitable sales, with positive energy, respect and accountability.Responsibilities:Execute catering sales strategy and objectives for assigned sales territory by cold calling, utilizing business lists, canvassing and conducting sales presentations to generate new business opportunities.Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.Take a disciplined approach in pipeline growth to create a diversified sales portfolio by exploring all major events and activities, strategic partnerships, and a focus on improving order frequency in thriving industries.Expertly manage the sales cycle from lead generation and cultivating relationships to quote/order management, and follow-up to build loyalty and ensure Pollo Tropical is meeting and exceeding expectations.Identify new clients through existing customer base and referrals, and increase sales by penetrating existing accounts.Identify industry-specific targets to be our best catering customers across markets; working with Sr. Director of Off-Premise Dining to build a list of targeted accounts.Plan menus, orders, and deliveries with customers and utilize the opportunity for suggestive selling and to increase loyalty enrollment.Increase sales in market through seasonal opportunities (i.e. Black Friday, holiday catering, graduations, schools, healthcare industry events).Execute an effective catering engagement strategy for customer retention though eBlasts, follow-up calls and surprise and delight visits.Utilize reports to track customers, sales, frequency of orders, etc. and analyze sales trends to maximize sales results.Expert in understanding customer needs and matching our services.Create and maintain customer database.Resolve customer complaints in a timely manner by investigating complaints, developing solutions and escalating issues that need further resolution to create a positive experience and improve guest retention.Facilitate calls with operations partners to align on local strategy and create mutual accountability for catering sales as directed by the Sr. Director of Off-Premise Dining.Coach and support restaurant teams in following and executing catering standards.Partner with operations to support large event planning and execution as needed. Participate in sales blitz activities with operations partners to generate new catering leads.Adhere to all company marketing and discount programs.Promote and execute all company marketing campaigns for the catering channel.Maintain regular communication with direct supervisor to review progress by tracking activities, attending scheduled conference calls and scheduling events in calendar.When requested, monitor competitive menu offerings, pricing and delivery activity in assigned territory and communicate to Sr. Director, Off-Premise Dining.KNOWLEDGE, SKILLS & ABILITIESTo perform the role of a Catering Sales Manager, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.Behavior and values must reflect Pollo Tropical and Our Values.Ability to interpret the business goals of the company and apply sales techniques to expedite the achievement of those goals.Need to be passionate about business-to-business sales and cultivating relationships.Solid business judgment and strong verbal and written communication skills.Demonstrated capability to maintain effective relationships with internal and external customers.Detail oriented, logical, and methodological in approach to problem solving.Analytical ability to assess impact of sales and initiatives.An understanding of the food service/restaurant industry and related operations is a plus.Possess good business acumen and customer service skills.Energetic and self-driven, with a proven track record of successful sales and business development skills.Experience in cold calling and sales presentations with a consultative selling approach.Knowledge and proficiency in Microsoft Office Products.Proficient with Customer Relationship Management (CRM) software or other contact management systems.Experience with mobile and online ordering platforms.Must be organized, proactive, and possess strong sense of urgency and professional demeanor.Solid coaching ability to support local restaurants.EDUCATIONCollege degree or equivalent experience in sales or sales management in a catering/restaurant environment, preferred.WORK CONDITIONS Remote office, fast-paced sales environment.May be required to work some evenings or weekends.Must be able to travel 80% of time (in local restaurants and visiting customers).Extended travel is not expected in this position. However, occasional travel may be required to remote markets or to participate in events.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Taco Cabana specializes in Mexican-inspired food made fresh by hand from unique authentic recipes and ingredients that reflect our rich Mexican heritage. We are extremely proud of our industry leadership position in quality and taste. The TC menu includes a delicious variety of loaded tacos, flame-grilled fajitas, quesadillas, flautas, enchiladas, burritos, bowls, freshly-made flour tortillas and a selection of made-from-scratch salsas and sauces.Our wide variety of breakfast tacos including bacon, steak, chorizo, barbacoa and carne guisada (selection may vary by market) as well our Dozen Taco Boxes - available all-day long are leaders in the fast-casual restaurant category. All restaurants feature open-display cooking, convenient drive-thrus, open-air patio dining and a selection of draft, bottled beers and refreshing tequila margaritas and sangrias. MY TC! - our loyalty program - provides exclusive offers and member benefits throughout the year. We invite you to become a member at tacocabana.com/MYTC.We continue to redefine the Mexican fast-casual dining experience through ongoing culinary, service and operations enhancements. Each and every day, were committed to providing our guests the true flavors of Mexico.You will need an email account click here to create one if you do not currently have one: Create Email AccountWhen you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able toview your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.A Summary of the Catering Sales Manager role:A Taco Cabana Catering Sales Manager (CSM) will execute sales and business development strategies as directed by the Director, Off-Premise Consumption . They will plan, develop, and grow sales by developing relationships and increasing catering sales in all restaurants in assigned territory to meet budgeted sales plan. The CSM will be responsible for business-to-business sales as well as pharmaceutical/healthcare, Tour & Travel, SMERF (Social, Military, Education, Religion and Fraternal) markets. A successful Catering Sales Manager will build sales and cultivate relationships that produce profitable sales, with positive energy, respect and accountability.RESPONSIBILITIES: Execute catering sales strategy and objectives for assigned sales territory by cold calling, utilizing business lists, canvassing and conducting sales presentations to generate new business opportunities.Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.Take a disciplined approach in pipeline growth to create a diversified sales portfolio by exploring all major events and activities, strategic partnerships, and a focus on improving order frequency in thriving industries.Expertly manage the sales cycle from lead generation and cultivating relationships to quote/order management, and follow-up to build loyalty and ensure Taco Cabana is meeting and exceeding expectations.Identify new clients through existing customer base and referrals, and increase sales by penetrating existing accounts.Identify industry-specific targets to be our best catering customers across markets; working with Vice President, Off-Premise Consumption to build a list of targeted accounts.Plan menus, orders, and deliveries with customers and utilize the opportunity for suggestive selling and to increase loyalty enrollment.Increase sales in market through seasonal opportunities (i.e. Black Friday, holiday catering, graduations, schools, healthcare industry events).Execute an effective catering engagement strategy for customer retention though eBlasts, follow-up calls and surprise and delight visits.Utilize reports to track customers, sales, frequency of orders, etc. and analyze sales trends to maximize sales results.Expert in understanding customer needs and matching our services.Create and maintain customer database.Resolve customer complaints in a timely manner by investigating complaints, developing solutions and escalating issues that need further resolution to create a positive experience and improve guest retention.Facilitate calls with operations partners to align on local strategy and create mutual accountability for catering sales as directed by the Vice President, Off-Premise Consumption .Coach and support restaurant teams in following and executing catering standards.Partner with operations to support large event planning and execution as needed.Participate in sales blitz activities with operations partners to generate new catering leads.Adhere to all company marketing and discount programs.Promote and execute all company marketing campaigns for the catering channel.Maintain regular communication with direct supervisor to review progress by tracking activities, attending scheduled conference calls and scheduling events in calendar.When requested, monitor competitive menu offerings, pricing and delivery activity in assigned territory and communicate to Sr. Director, Off-Premise Dining.KNOWLEDGE, SKILLS & ABILITIES:To perform the role of a Catering Sales Manager, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.Behavior and values must reflect Taco Cabana and Our Core Values.Ability to interpret the business goals of the company and apply sales techniques to expedite the achievement of those goals.Need to be passionate about business-to-business sales and cultivating relationships.Solid business judgment and strong verbal and written communication skills.Demonstrated capability to maintain effective relationships with internal and external customers.Detail oriented, logical, and methodological in approach to problem solving.Analytical ability to assess impact of sales and initiatives.An understanding of the food service/restaurant industry and related operations is a plus.Possess good business acumen and customer service skills.Energetic and self-driven, with a proven track record of successful sales and business development skills.Experience in cold calling and sales presentations with a consultative selling approach.Knowledge and proficiency in Microsoft Office Products.Proficient with Customer Relationship Management (CRM) software or other contact management systems.Experience with mobile and online ordering platforms.Must be organized, proactive, and possess strong sense of urgency and professional demeanor.Solid coaching ability to support local restaurants.EDUCATION:College degree or equivalent experience in sales or sales management in a catering/restaurant environment, preferred.WORK CONDITIONS:Remote office, fast-paced sales environment.May be required to work some evenings or weekends.Must be able to travel 80% of time (in local restaurants and visiting customers).Extended travel is not expected in this position. However, occasional travel may be required to remote markets or to participate in events.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Taco Cabana specializes in Mexican-inspired food made fresh by hand from unique authentic recipes and ingredients that reflect our rich Mexican heritage. We are extremely proud of our industry leadership position in quality and taste. The TC menu includes a delicious variety of loaded tacos, flame-grilled fajitas, quesadillas, flautas, enchiladas, burritos, bowls, freshly-made flour tortillas and a selection of made-from-scratch salsas and sauces.Our wide variety of breakfast tacos including bacon, steak, chorizo, barbacoa and carne guisada (selection may vary by market) as well our Dozen Taco Boxes - available all-day long are leaders in the fast-casual restaurant category. All restaurants feature open-display cooking, convenient drive-thrus, open-air patio dining and a selection of draft, bottled beers and refreshing tequila margaritas and sangrias. MY TC! - our loyalty program - provides exclusive offers and member benefits throughout the year. We invite you to become a member at tacocabana.com/MYTC.We continue to redefine the Mexican fast-casual dining experience through ongoing culinary, service and operations enhancements. Each and every day, were committed to providing our guests the true flavors of Mexico.You will need an email account click here to create one if you do not currently have one: Create Email AccountWhen you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able toview your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.A Summary of the Catering Sales Manager role:A Taco Cabana Catering Sales Manager (CSM) will execute sales and business development strategies as directed by the Director, Off-Premise Consumption . They will plan, develop, and grow sales by developing relationships and increasing catering sales in all restaurants in assigned territory to meet budgeted sales plan. The CSM will be responsible for business-to-business sales as well as pharmaceutical/healthcare, Tour & Travel, SMERF (Social, Military, Education, Religion and Fraternal) markets. A successful Catering Sales Manager will build sales and cultivate relationships that produce profitable sales, with positive energy, respect and accountability.RESPONSIBILITIES: Execute catering sales strategy and objectives for assigned sales territory by cold calling, utilizing business lists, canvassing and conducting sales presentations to generate new business opportunities.Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.Take a disciplined approach in pipeline growth to create a diversified sales portfolio by exploring all major events and activities, strategic partnerships, and a focus on improving order frequency in thriving industries.Expertly manage the sales cycle from lead generation and cultivating relationships to quote/order management, and follow-up to build loyalty and ensure Taco Cabana is meeting and exceeding expectations.Identify new clients through existing customer base and referrals, and increase sales by penetrating existing accounts.Identify industry-specific targets to be our best catering customers across markets; working with Vice President, Off-Premise Consumption to build a list of targeted accounts.Plan menus, orders, and deliveries with customers and utilize the opportunity for suggestive selling and to increase loyalty enrollment.Increase sales in market through seasonal opportunities (i.e. Black Friday, holiday catering, graduations, schools, healthcare industry events).Execute an effective catering engagement strategy for customer retention though eBlasts, follow-up calls and surprise and delight visits.Utilize reports to track customers, sales, frequency of orders, etc. and analyze sales trends to maximize sales results.Expert in understanding customer needs and matching our services.Create and maintain customer database.Resolve customer complaints in a timely manner by investigating complaints, developing solutions and escalating issues that need further resolution to create a positive experience and improve guest retention.Facilitate calls with operations partners to align on local strategy and create mutual accountability for catering sales as directed by the Vice President, Off-Premise Consumption .Coach and support restaurant teams in following and executing catering standards.Partner with operations to support large event planning and execution as needed.Participate in sales blitz activities with operations partners to generate new catering leads.Adhere to all company marketing and discount programs.Promote and execute all company marketing campaigns for the catering channel.Maintain regular communication with direct supervisor to review progress by tracking activities, attending scheduled conference calls and scheduling events in calendar.When requested, monitor competitive menu offerings, pricing and delivery activity in assigned territory and communicate to Sr. Director, Off-Premise Dining.KNOWLEDGE, SKILLS & ABILITIES:To perform the role of a Catering Sales Manager, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.Behavior and values must reflect Taco Cabana and Our Core Values.Ability to interpret the business goals of the company and apply sales techniques to expedite the achievement of those goals.Need to be passionate about business-to-business sales and cultivating relationships.Solid business judgment and strong verbal and written communication skills.Demonstrated capability to maintain effective relationships with internal and external customers.Detail oriented, logical, and methodological in approach to problem solving.Analytical ability to assess impact of sales and initiatives.An understanding of the food service/restaurant industry and related operations is a plus.Possess good business acumen and customer service skills.Energetic and self-driven, with a proven track record of successful sales and business development skills.Experience in cold calling and sales presentations with a consultative selling approach.Knowledge and proficiency in Microsoft Office Products.Proficient with Customer Relationship Management (CRM) software or other contact management systems.Experience with mobile and online ordering platforms.Must be organized, proactive, and possess strong sense of urgency and professional demeanor.Solid coaching ability to support local restaurants.EDUCATION:College degree or equivalent experience in sales or sales management in a catering/restaurant environment, preferred.WORK CONDITIONS:Remote office, fast-paced sales environment.May be required to work some evenings or weekends.Must be able to travel 80% of time (in local restaurants and visiting customers).Extended travel is not expected in this position. However, occasional travel may be required to remote markets or to participate in events.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Be a Part of the Fiesta...Come Join The Pollo Nation!You will need an email account click here to create one if you do not currently have one: Create Email AccountWhen you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able toview your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special characterSummary of the Catering Sales Manager role:A Pollo Tropical Catering Sales Manager (CSM) will execute sales and business development strategies as directed by the Sr. Director of Off-Premise Dining. They will plan, develop, and grow sales by developing relationships and increasing catering sales in all restaurants in assigned territory to meet budgeted sales plan. The CSM will be responsible for business-to-business sales as well as pharmaceutical/healthcare, Tour & Travel, SMERF (Social, Military, Education, Religion and Fraternal) markets. A successful Catering Sales Manager will build sales and cultivate relationships that produce profitable sales, with positive energy, respect and accountability.Responsibilities:Execute catering sales strategy and objectives for assigned sales territory by cold calling, utilizing business lists, canvassing and conducting sales presentations to generate new business opportunities.Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.Take a disciplined approach in pipeline growth to create a diversified sales portfolio by exploring all major events and activities, strategic partnerships, and a focus on improving order frequency in thriving industries.Expertly manage the sales cycle from lead generation and cultivating relationships to quote/order management, and follow-up to build loyalty and ensure Pollo Tropical is meeting and exceeding expectations.Identify new clients through existing customer base and referrals, and increase sales by penetrating existing accounts.Identify industry-specific targets to be our best catering customers across markets; working with Sr. Director of Off-Premise Dining to build a list of targeted accounts.Plan menus, orders, and deliveries with customers and utilize the opportunity for suggestive selling and to increase loyalty enrollment.Increase sales in market through seasonal opportunities (i.e. Black Friday, holiday catering, graduations, schools, healthcare industry events).Execute an effective catering engagement strategy for customer retention though eBlasts, follow-up calls and surprise and delight visits.Utilize reports to track customers, sales, frequency of orders, etc. and analyze sales trends to maximize sales results.Expert in understanding customer needs and matching our services.Create and maintain customer database.Resolve customer complaints in a timely manner by investigating complaints, developing solutions and escalating issues that need further resolution to create a positive experience and improve guest retention.Facilitate calls with operations partners to align on local strategy and create mutual accountability for catering sales as directed by the Sr. Director of Off-Premise Dining.Coach and support restaurant teams in following and executing catering standards.Partner with operations to support large event planning and execution as needed. Participate in sales blitz activities with operations partners to generate new catering leads.Adhere to all company marketing and discount programs.Promote and execute all company marketing campaigns for the catering channel.Maintain regular communication with direct supervisor to review progress by tracking activities, attending scheduled conference calls and scheduling events in calendar.When requested, monitor competitive menu offerings, pricing and delivery activity in assigned territory and communicate to Sr. Director, Off-Premise Dining.KNOWLEDGE, SKILLS & ABILITIESTo perform the role of a Catering Sales Manager, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.Behavior and values must reflect Pollo Tropical and Our Values.Ability to interpret the business goals of the company and apply sales techniques to expedite the achievement of those goals.Need to be passionate about business-to-business sales and cultivating relationships.Solid business judgment and strong verbal and written communication skills.Demonstrated capability to maintain effective relationships with internal and external customers.Detail oriented, logical, and methodological in approach to problem solving.Analytical ability to assess impact of sales and initiatives.An understanding of the food service/restaurant industry and related operations is a plus.Possess good business acumen and customer service skills.Energetic and self-driven, with a proven track record of successful sales and business development skills.Experience in cold calling and sales presentations with a consultative selling approach.Knowledge and proficiency in Microsoft Office Products.Proficient with Customer Relationship Management (CRM) software or other contact management systems.Experience with mobile and online ordering platforms.Must be organized, proactive, and possess strong sense of urgency and professional demeanor.Solid coaching ability to support local restaurants.EDUCATIONCollege degree or equivalent experience in sales or sales management in a catering/restaurant environment, preferred.WORK CONDITIONS Remote office, fast-paced sales environment.May be required to work some evenings or weekends.Must be able to travel 80% of time (in local restaurants and visiting customers).Extended travel is not expected in this position. However, occasional travel may be required to remote markets or to participate in events.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

Be a Part of the Fiesta...Come Join The Pollo Nation!You will need an email account click here to create one if you do not currently have one: Create Email AccountWhen you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able toview your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special characterSummary of the Catering Sales Manager role:A Pollo Tropical Catering Sales Manager (CSM) will execute sales and business development strategies as directed by the Sr. Director of Off-Premise Dining. They will plan, develop, and grow sales by developing relationships and increasing catering sales in all restaurants in assigned territory to meet budgeted sales plan. The CSM will be responsible for business-to-business sales as well as pharmaceutical/healthcare, Tour & Travel, SMERF (Social, Military, Education, Religion and Fraternal) markets. A successful Catering Sales Manager will build sales and cultivate relationships that produce profitable sales, with positive energy, respect and accountability.Responsibilities:Execute catering sales strategy and objectives for assigned sales territory by cold calling, utilizing business lists, canvassing and conducting sales presentations to generate new business opportunities.Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.Take a disciplined approach in pipeline growth to create a diversified sales portfolio by exploring all major events and activities, strategic partnerships, and a focus on improving order frequency in thriving industries.Expertly manage the sales cycle from lead generation and cultivating relationships to quote/order management, and follow-up to build loyalty and ensure Pollo Tropical is meeting and exceeding expectations.Identify new clients through existing customer base and referrals, and increase sales by penetrating existing accounts.Identify industry-specific targets to be our best catering customers across markets; working with Sr. Director of Off-Premise Dining to build a list of targeted accounts.Plan menus, orders, and deliveries with customers and utilize the opportunity for suggestive selling and to increase loyalty enrollment.Increase sales in market through seasonal opportunities (i.e. Black Friday, holiday catering, graduations, schools, healthcare industry events).Execute an effective catering engagement strategy for customer retention though eBlasts, follow-up calls and surprise and delight visits.Utilize reports to track customers, sales, frequency of orders, etc. and analyze sales trends to maximize sales results.Expert in understanding customer needs and matching our services.Create and maintain customer database.Resolve customer complaints in a timely manner by investigating complaints, developing solutions and escalating issues that need further resolution to create a positive experience and improve guest retention.Facilitate calls with operations partners to align on local strategy and create mutual accountability for catering sales as directed by the Sr. Director of Off-Premise Dining.Coach and support restaurant teams in following and executing catering standards.Partner with operations to support large event planning and execution as needed. Participate in sales blitz activities with operations partners to generate new catering leads.Adhere to all company marketing and discount programs.Promote and execute all company marketing campaigns for the catering channel.Maintain regular communication with direct supervisor to review progress by tracking activities, attending scheduled conference calls and scheduling events in calendar.When requested, monitor competitive menu offerings, pricing and delivery activity in assigned territory and communicate to Sr. Director, Off-Premise Dining.KNOWLEDGE, SKILLS & ABILITIESTo perform the role of a Catering Sales Manager, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.Behavior and values must reflect Pollo Tropical and Our Values.Ability to interpret the business goals of the company and apply sales techniques to expedite the achievement of those goals.Need to be passionate about business-to-business sales and cultivating relationships.Solid business judgment and strong verbal and written communication skills.Demonstrated capability to maintain effective relationships with internal and external customers.Detail oriented, logical, and methodological in approach to problem solving.Analytical ability to assess impact of sales and initiatives.An understanding of the food service/restaurant industry and related operations is a plus.Possess good business acumen and customer service skills.Energetic and self-driven, with a proven track record of successful sales and business development skills.Experience in cold calling and sales presentations with a consultative selling approach.Knowledge and proficiency in Microsoft Office Products.Proficient with Customer Relationship Management (CRM) software or other contact management systems.Experience with mobile and online ordering platforms.Must be organized, proactive, and possess strong sense of urgency and professional demeanor.Solid coaching ability to support local restaurants.EDUCATIONCollege degree or equivalent experience in sales or sales management in a catering/restaurant environment, preferred.WORK CONDITIONS Remote office, fast-paced sales environment.May be required to work some evenings or weekends.Must be able to travel 80% of time (in local restaurants and visiting customers).Extended travel is not expected in this position. However, occasional travel may be required to remote markets or to participate in events.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

We are looking for our next Catering Sales Manager (CSM) who will build sales! We need someone energetic, understands the business, and who will chase the business with tenacity!Catering Sales Manager Responsibilities: Build catering sales to reach or exceed identified region's sales targets Account Management and development Visit potential customers focusing on stores within your area Cold calls via phone and in-person visits to generate new business Build an open line of communication with the GM's and local teams that will be executing your orders Follow-up to ensure each order is executed flawlessly (ensuring quality and timeliness of deliveries) Conduct post-delivery satisfaction surveys with customers Help develop and execute quarterly Marketing Calendar Track and report order details to Director of Catering as needed Provide excellent customer service and be a brand ambassador Update and keep accurate notes and accurate customer database Participate in monthly CSM calls Manage display of up to date catering marketing elements for stores in your regionCatering Sales Manager Qualifications: At least five years in the industry and at least three as a CSM Proven track record of previous sales generated in a similar role Excellent sales, organizational skills, and outstanding customer service Self-motivated, energetic, and goal-oriented person with the highest level of integrity Basic computer literacy: Outlook, Microsoft, Web-based sales tools Clear understanding of food transportation needs Valid Driver's License with a clean recordCatering Sales Manager Benefits: $35k to $40 base plus commissions are typical, but there is NO CAP on commissions Monthly Car Allowance Gas Paid! Vacation/PTO Health Benefits

Balducci's Food Lover's Market is currently seeking part time associates to work in the Catering Department at our Bethesda, MD location. Primary Responsibilities Coordinate catering needs with all store departments Maintain relationships with existing customer base through follow-up phone calls, promotional food delivery, and daily order follow-up Manage daily administrative responsibilities In-store consulting for special events and large catering orders Communicate with call center, managers and clients on a regular basis to ensure excellent execution Computer skills a must Job Requirements: Balducci's Food Lover's Market is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation.

Location: US-FL-TAMPA System ID: 606792 Category: Food Service Employment Status: Part-Time Unit Name: UNIVERSITY OF TAMPA Unit Contact: Sharon Lerum Reliable Employee to Work with The University of Tampa Team This is a great opportunity for Applicants interested in the Food Service Industry. Employees are eligible for Uniforms, 401K, free meals on a shift worked, plus many more benefits. Location is near a bus stop. Reduced Winter & Summer hours to vacation and spend time with your family and friends. Pay is based on experience. Position Summary The Catering Service Worker will organize, set up and deliver requested catering services to specific requested location or conference room. Provide prompt and courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customer's expectations. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements. General Responsibilities: Checks Catering ordering website, to review requested customer services to be delivered, food and services needed, dates and times. Organizes each delivery timely, setting up all non-perishable items needed in advance. Distributes needed food preparation requirements to each food department in advance. Delivers requested food and beverage to the delivery location, setting up all food and beverage in a professional appearance and logical manner, ensuring all condiments and service ware are available as needed. Ensures all services are cleaned up at the end of the meeting or requested pick-up time. Ensures availability of any specialty linen, china and rental needs in advance. Maintains organization of all daily and weekly services and associated needs, and communications with customers. Maintains a clean and organized working environment and professional appearance. Finalizes catering invoices and billing pertaining to delivered services. May serve as a point of contact for the customers, booking catering, answering questions and potential planning for future service needs. May assist with stocking food inventory. May carry and distribute supplies and equipment. May assist others in the preparation of foods and properly store food. May be asked to respond to complaints regarding food or service. May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots and pans. Attends all allergy and foodborne illness in-service training. Complies with all Sodexo HACCP policies and procedures. Reports all accidents and injuries in a timely manner. Complies with all company safety and risk management policies and procedures. Participates in regular safety meetings, safety training and hazard assessments. Attends training programs (classroom and virtual) as designated. May perform other duties and responsibilities as assigned. Qualifications & Requirements Willingness to be open to learning and growing. Maturity of judgment and behavior. Maintains high standards for work areas and appearance. Maintains a positive attitude. Ability to work a flexible schedule helpful. Must comply with any dress code requirements. Must be able to work nights, weekends and some holidays. Attends work and shows up for scheduled shift on time with satisfactory regularity. Experience/Knowledge: High School diploma, GED, or equivalent experience. 0 to 1 year related experience. Skills/Aptitude: Presents self in a highly professional manner to others and understands that honesty and ethics are essential. Ability to maintain a positive attitude. Ability to communicate with co-workers and other departments with professionalism and respect. Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives. Ability to use a computer. Listens carefully to their customers' orders, explains drink and food items, and makes menu recommendations. Physical Requirements: Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses. Significant walking or other means of mobility. Ability to work in a standing position for long periods of time (up to 8 hours). Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds. Working Conditions (may add additional conditions specific to defined work location): Generally in an indoor setting; however, may supervise outside activities and events. Varying schedule to include evenings, holidays, weekends and extended hours as business dictates. While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities. The noise level in the work environment is usually moderate to loud. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer. PI

Balducci's Food Lover's Market is currently seeking an Hourly Catering Supervisor in our McLean, VA location. Company Overview The original Balducci's was a landmark specialty food store in NY's Greenwich Village for more than 50 years. We are continuing that tradition, but with an exciting NEW selection of specialty and everyday foods that fits a 21st century lifestyle... and budget. Balducci's today is one of the most highly regarded specialty food companies in the country, with 6 upscale premium specialty food markets up and down the Eastern seaboard. With a long history of sourcing, cooking and selling the world's most palate-pleasing foods, we offer patrons an everyday shopping experience filled with extraordinary choices. All of our locations also offer catering, from corporate drop-offs to white tablecloth events. Primary Responsibilities Coordinate catering needs with all store departments Maintain relationships with existing customer base through follow-up phone calls, promotional food delivery, and daily order follow-up Manage daily administrative responsibilities In-store consulting for special events and large catering orders Communicate with call center, managers and clients on a regular basis to ensure excellent execution Meet or exceed sales budget by managing the catering ordering process and ensure catering production and delivery systems are in place and followed Train and development store catering associates Computer skills a must Job Requirements: Job Requirements The ideal applicant will have a minimum of 3 years of catering experience, possess excellent written and oral communication skills as well have the ability to provide superior customer service. Previous supervisory experience a must. Balducci's Food Lover's Market is an Equal Opportunity Employer. Employment contingent upon successful completion of background investigation.

Full Time Position Full Time Benefits! This is an exciting opportunity for a Dietary Aide Lead at Northwest Medical Center in Tucson, AZ. Be a vital part of our quality, team driven dietary program helping us achieve excellence as part of the dietary staff while advancing your own skills. Summary Performs diversified duties as a lead for dietary aide team, including oversight to ensure meal services meet patient satisfaction, policy and medical directive requirements/goals and providing team development for customer service and quality standards. Leads a team of Dietary Aides, ensuring patients receive accurate meals to meet the therapeutic diet as prescribed by the physician, paying close attention to food allergies. Self-starter that provides team development resulting in friendly & caring patient centered service. Works closely with the Culinary team to provide flavorful, hot meals. Communicates any special meal choices and meal tallies. Maintains meal delivery schedule, ensuring that meals are delivered on time. Uses Service Recovery model to address patient complaints. Northwest Medical Center is comprised of a 300-bed hospital, four urgent care facilities, a freestanding emergency center and a large physician group, offering you a variety of settings in which to work. Every location is dedicated to providing safe, quality patient care, but more than that is the commitment to employees. It strives to provide a culture of teamwork, respect and appreciation for all staff, whether they care for patients directly or work in a support role. With employee appreciation celebrations throughout the year, opportunities for growth and the satisfaction that you are part of a hospital leading the way with accessible, convenient healthcare in Tucson, Northwest is a great place to work. NMC is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor - priority referral Protected Veterans requested. INDNWA #CB

About Us:VOALAHelping Our Most Vulnerable Change Their Life StoriesVolunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at SUMMARY AND PURPOSEEach Food Service Worker shall prepare meals to be consumed on premises, and for delivery to other programs, as needed.DUTIES AND RESPONSIBILITIES: Prepare, cook and serve breakfast, lunch and dinner, for on-premises dining and delivery to remote sites. Prepare raw food for cooking by washing, peeling, cutting and seasoning; monitor food during cooking process including testing, turning and/or stirring; regulate cooking temperatures of ovens, broilers, grills, and roasters, etc. properly package meals for delivery as required. Maintain food inventory and prepare food supply order; ensure proper food storage temperatures and rotate stored food properly. Perform regular kitchen and storage area clean up: sweep/mop floors, wash/scrub sinks, ovens, stove and grill. Maintain highest levels of sanitation as required by local and government regulations. Maintain safe environment at all times in accordance with industry standards and safety regulations. Assembly, packing and delivery of meals to sites across Los Angeles County. Proper placement and care of meals when distributed to sites including ensuring appropriate temperature levels for all food. Assist driver to maintain delivery equipment and vehicle in good working condition. On-time receiving, transferring, and organizing food supplies when delivered to kitchen facility. Other duties as assigned.QualificationsREQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsEDUCATION: High School Diploma or equivalent EXPERIENCE: Experience working as a Food Service worker KNOWLEDGE: Knowledgeable of the State of California health code policies and procedures. Training in foods, nutrition, dietetics, and/or food preparation.TECHNOLOGY SKILLS: Basic familiarity with Microsoft Office suite, including Outlook, Word, Excel, PowerPoint; Internet Navigation.SKILLS AND ABILITIES: Able to obtain food handlers permit. Ability to stand for long periods of time while performing duties. Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, with or without reasonable accommodation, including meeting qualitative and quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.COMPETENCIES: Team Player committed to excellence in food preparation, sanitation and safety. PREFERRED QUALIFICATIONS: Culinary Arts Degree or certificate Catering/food delivery experience Familiarity with automated dietary information systems for tracking menu and inventory Bilingual in English and Spanish (written and verbal) Valid California drivers license, acceptable proof of automobile insurance, and/or reliable method of transportationVolunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local lawThis employer participates in E-Verify and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

HHS is seeking Cooks, Food Servers, & Dishwashers! Full-time and part-time positions available. Day/Evening/Night shifts available. Must be able to successfully pass a background check, E-verify, and drug screen. About HHS THE NATION'S LEADING BOUTIQUE HEALTHCARE SUPPORT SERVICE PROVIDER At HHS (formerly Hospital Housekeeping Systems), we are committed to providing our hospital partners with the highest quality service and hospitality in the industry. Our approach to services management is patient-focused and performance-driven. We have grown primarily by reference, and we are proud of where this steady growth has led us. Today, we provide best-in-class housekeeping, culinary, patient flow, linen utilization management, facilities management, and clinical engineering services to a wide range of hospitals and healthcare providers. HHS Culinary Services HHS Culinary began as a solution for HHS partners seeking restaurant-quality dining programs in the healthcare setting. We understand the critical role nourishment plays in the healing process, and we pride ourselves on our ability to develop unique, locally-sourced, regionally appropriate menus for each partner we serve. Our healthy menus entice patients, guests, and team members alike, and they help support the healing process. Cook Job Description Under the direction of the Chef/Production Manager or the Director, the Cook is responsible for cooking meals and providing food service to patients, and is also responsible both catering and retail food service. Responsibilities Prepares all food items strictly adhering to CNS company recipes and designated production quantities as written on the "Daily Production Sheet." Must have a properly calibrated thermometer. Maintains a clean and organized work area throughout the day and follow departmental cleaning, sanitation, and closing procedures. Labels and dates all food items. Breaks down and discards all cardboard boxes. Assists management in any way that is conducive to the successful and efficient operation of the kitchen. Adheres to Facility's Emergency Preparedness Program, Occupational Safety and Health Administration (OSHA) standards, as well as other mandatory programs in the facility as appropriate. Adheres to facility's Policies and Procedures, including the confidentiality and Patient's Rights Policies as outlined in the facility's Policies and Procedures Manual. Performs other tasks as may be assigned. Food Server Job Description The main objective of the Ambassador role is to deliver meals, assist in patient menu selection, and cater to patient needs in a timely fashion. In addition, the Ambassador acts as the representative of the Food and Nutrition Services Department. Mealtime Preparation Prepares all cold/hot items and condiments for meal times according to quantities as written on the "Daily Production List." Focuses on presentation of patient trays-including meal accuracy and meal temperature-and ensures timely tray delivery. Is responsible for patient satisfaction during the shift for the assigned floors. Patient Menu Selection Delivers and collects patient menus in a timely manner. Keeps hot food hot and cold food cold during meal delivery. Is responsible for meal accuracy and diet appropriateness while delivering patient trays. Ensures all patients' needs are catered to during the shift in between meal times. Adheres to facility's Emergency Preparedness Program, to Occupational Safety and Health Administration (OSHA) standards, as well as other mandatory programs in the facility as appropriate. Dishwasher Job Description The main objective of the Utility position is to maintain the cleanliness and sanitize all pots, pans utensils and equipment parts in a timely manner. In addition, this position is responsible for putting away deliveries in a timely manner. Utility Is responsible for the general order and cleanliness of the kitchen, dining room, and storeroom. This includes sweeping and mopping. Follows proper procedures when putting away deliveries, labeling and dating products and breaking down boxes. Keeps all towels and soap dispensers clean and stocked throughout shift. Transports ice from ice machine to the front end (drink counter) and to the salad counter as needed. Maintains temperature log using T-sticks or recommended thermometer. Dish/Pot Washing Cleans and returns all pots, pans, china, flatware, trays, storage containers, other items, utensils and equipment in a timely manner, following CNS standards and policies. Sets up and maintains 3-compartment sink. Changes water as needed and maintain proper levels of chemical additives to properly wash, rinse, and sanitize items. Checks soap supply and use test strip to be sure that correct amount of sanitizing agent is present. Maintains a clean dish machine and monitor soap and rinse additive supplies. Replenishes dishes and dry trays to the counter in a timely manner. Benefits and Compensation Benefits offered (Medical) Paid Time Off (must work 36 hours) Medical Dental 401K Short Term Disability Voluntary Life HHS is an Equal Employment Opportunity Employer and is committed to workplace diversity. HHS is seeking Cooks, Food Servers, & Dishwashers! Full-time and part-time positions available. Day/Evening/Night shifts available. Must be able to successfully pass a background check, E-verify, and drug screen. Thank you for your interest in HHS. Our records indicate that you have already submitted an application for employment. Should your prior experience match our business needs, you will be contacted by a representative of our company.

Job Summary Description Banquet Captain The Banquet Captain is In charge of banquet functions in the Club. Supervise banquet service personnel to assure member and guest satisfaction through proper food and beverage service and presentation. Maximize the club's profitability from the catering function. Responsible for ensure food and beverage STAR Service to Members/Guest ensuring satisfaction, Member retention, and coordinating with the other Club departments. Also, responsible for ensuring successful of execution the food and beverage activities and functions happening at the club during his/her shift. Consistently display the 3 Steps of Service at all opportunities to provide service. Essential Functions & Accountabilities Works with Private Event Director on daily basis with the current events. Responsible for executing private and club events. Holds pre-function meetings with servers to ensure smooth, efficient service, assigns server stations and coordinates the timing of courses with the kitchen personnel. Ensures that all banquet staff are well-groomed and in proper uniform (including name tag) before clocking in. 5.Consistantly checkes Diagrams for buffet tables, guest table and other function room set-up needs for special events, and Ala Carte dining. Assures proper inventory of all banquet service equipment and supplies to meet required needs. Regularly inspects all front and back of the house service areas and equipment to assure that sanitation, safety, energy management, preventive maintenance and other standards for the department are met. Develop on-going training for all FOH service employees. Handles member and guest complaints. Acts as Lead Waiter at special, private functions as needed. Meet and greet guest upon arrival and make contact with host of event. Trains, supervises and evaluates FOH service staff. Assures that all functions are properly staffed in accordance the event. Assures the neatness, cleanliness and safety of all dining areas. Participates in weekly food & beverage meetings Assumes Opening or Closing Manager responsibilities when assigned. Conducts after-event evaluations to improve quality and efficiency of all FOH functions Responsible for ensuring staff is aware and ready to execute daily assignments and side work to be completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (ie orderly/organized work areas, consistently sanitary work areas, refill/stock containers and supplies, etc.) Assist fellow Employee Partners, Members and guests to ensure delivery of the 3 steps of service without being directed. Be aware of team members and the environment and participate as a member of the team. Notify F&B Director and Private Event Director of Member/Guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible. Qualifications Job Requirements Must be able to work at a rapid pace while maintaining attention to detail Must have the ability to handle more than one task at a time. Must have demonstrated good supervisory skills. Must have good communication and promotional skills. Must have teaching and motivatinal skills. 3 - 5yrs experience in the food & beverage industry. 1 - 3yrs supervisory experience High School Diploma Certification/License Food Handlers Certificate, FSP certified, ASAP certified