Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At historic Lambeau Field, we oversee all food and beverage concessions, luxury suites, catering and restaurant services for our NFL partner, the Green Bay Packers. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity Our Catering department inside Lambeau Field is currently seeking a full time Catering Banquet Captain. The Catering Banquet Captain will work special events at Lambeau Field throughout the year including, small business meetings, weddings, and corporate retreats. The Catering Captain supervises and trains banquet employees on all procedures and policies. They will also be responsible for conducting meetings with the banquet supervisor prior to events and completing end of event reports. Why work for us? Special Perks Rewards & Recognition program Uniforms provided Referral bonuses Work Schedule 10 paid holidays per year. Vacation time accrual beginning on day one. Opportunities to Advance Ability to develop your skills and be on the fast track for career advancement. Internal promotion and/or relocation opportunities. Responsibilities Supervises and trains assigned banquet employees to ensure that all procedures and policies are followed Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and client's specifications Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas Completes end of event reports and performs break down of event space if indicated Qualifications Must be at least 18 years of age Ability to work evenings, weekends, and all major stadium events including Family Night, pre-season, regular season, and any potential playoff Packers games Minimum of 1 year experience in service industry required Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports Strong time management and organization skills; ability to direct the work activities of several employees simultaneously and plan ahead Ability to stand or walk for entire length of shift Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Dec 15, 2019
Full time
Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At historic Lambeau Field, we oversee all food and beverage concessions, luxury suites, catering and restaurant services for our NFL partner, the Green Bay Packers. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity Our Catering department inside Lambeau Field is currently seeking a full time Catering Banquet Captain. The Catering Banquet Captain will work special events at Lambeau Field throughout the year including, small business meetings, weddings, and corporate retreats. The Catering Captain supervises and trains banquet employees on all procedures and policies. They will also be responsible for conducting meetings with the banquet supervisor prior to events and completing end of event reports. Why work for us? Special Perks Rewards & Recognition program Uniforms provided Referral bonuses Work Schedule 10 paid holidays per year. Vacation time accrual beginning on day one. Opportunities to Advance Ability to develop your skills and be on the fast track for career advancement. Internal promotion and/or relocation opportunities. Responsibilities Supervises and trains assigned banquet employees to ensure that all procedures and policies are followed Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and client's specifications Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas Completes end of event reports and performs break down of event space if indicated Qualifications Must be at least 18 years of age Ability to work evenings, weekends, and all major stadium events including Family Night, pre-season, regular season, and any potential playoff Packers games Minimum of 1 year experience in service industry required Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports Strong time management and organization skills; ability to direct the work activities of several employees simultaneously and plan ahead Ability to stand or walk for entire length of shift Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Healthy Food Delivery and Catering - Our aim at Caviar is to empower companies to be healthier and more productive. We specialize in providing corporate clients with customized meal programs by collaborating with the best local restaurants to curate office meals optimized for a variety of health needs and taste preferences. We provide thoughtful service and hospitality that fosters camaraderie and collaboration within teams. Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Want to learn more? Click here: Catering Captain Description Sound like an opportunity you may be interested in? Start your application below! Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
Dec 06, 2019
Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Healthy Food Delivery and Catering - Our aim at Caviar is to empower companies to be healthier and more productive. We specialize in providing corporate clients with customized meal programs by collaborating with the best local restaurants to curate office meals optimized for a variety of health needs and taste preferences. We provide thoughtful service and hospitality that fosters camaraderie and collaboration within teams. Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Want to learn more? Click here: Catering Captain Description Sound like an opportunity you may be interested in? Start your application below! Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Healthy Food Delivery and Catering - Our aim at Caviar is to empower companies to be healthier and more productive. We specialize in providing corporate clients with customized meal programs by collaborating with the best local restaurants to curate office meals optimized for a variety of health needs and taste preferences. We provide thoughtful service and hospitality that fosters camaraderie and collaboration within teams. Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Want to learn more? Click here: Catering Captain Description Sound like an opportunity you may be interested in? Start your application below! Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
Dec 06, 2019
Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Healthy Food Delivery and Catering - Our aim at Caviar is to empower companies to be healthier and more productive. We specialize in providing corporate clients with customized meal programs by collaborating with the best local restaurants to curate office meals optimized for a variety of health needs and taste preferences. We provide thoughtful service and hospitality that fosters camaraderie and collaboration within teams. Caviar for Companies is the full-service catering arm for Caviar. As a Catering Captain, you will be the front line of the operation, running white-glove and drop-off catering services hands-on with our corporate clients. You will make a great Captain if you have a go-getter attitude, a desire to learn and improve, and a customer service-oriented mindset. There are no prior skills or experience required ? if you have the right attitude and capability to learn, we will provide all the training you need to succeed in this role! A bit more about this role: While hours may vary, Captains typically work 3-5 hour shifts between 8:30am-3pm (though we do also occasionally have morning/evening shifts for breakfast/dinner). You must have a passion for providing outstanding customer service, or a desire to learn more about the hospitality industry. Many Caviar clients form such a strong bond with Captains that they specifically request their favorite Captains to serve their meals. As a Captain, your responsibilities will include: Pick up pre-scheduled healthy breakfasts, lunches and dinners from restaurants and deliver them to local companies. Work with a team of Catering Captains to beautifully present meals that wow our clients. Provide client feedback using our proprietary app. Maintain professionalism while interacting with clients and restaurant partners. Complete maintenance and operational tasks as assigned by the Hub Manager. Requirements Be 18 years old or older. Be willing to obtain a food handler card. Be available for at least two lunch shifts from Monday to Friday. Have an iPhone or Android phone. Have a valid driver's license and a clean driving record. (Not a requirement in NYC.) Own your own vehicle. (Not a requirement in NYC.) Want to learn more? Click here: Catering Captain Description Sound like an opportunity you may be interested in? Start your application below! Please note: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Caviar is an equal employment opportunity employer and makes employment decisions on the basis of merit. We seek to employ the most qualified person in every job. All applicants for employment are required to complete and submit this Employment Application. The Company does not discriminate on the basis of sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identify, gender expression, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, military and veteran status, or any other basis protected by federal, state or local law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws.
Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At historic Lambeau Field, we oversee all food and beverage concessions, luxury suites, catering and restaurant services for our NFL partner, the Green Bay Packers. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity Our Catering department inside Lambeau Field is currently seeking a full time Catering Banquet Captain. The Catering Banquet Captain will work special events at Lambeau Field throughout the year including, small business meetings, weddings, and corporate retreats. The Catering Captain supervises and trains banquet employees on all procedures and policies. They will also be responsible for conducting meetings with the banquet supervisor prior to events and completing end of event reports. Why work for us? Special Perks Rewards & Recognition program Uniforms provided Referral bonuses Work Schedule 10 paid holidays per year. Vacation time accrual beginning on day one. Opportunities to Advance Ability to develop your skills and be on the fast track for career advancement. Internal promotion and/or relocation opportunities. Responsibilities Supervises and trains assigned banquet employees to ensure that all procedures and policies are followed Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and client's specifications Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas Completes end of event reports and performs break down of event space if indicated Qualifications Must be at least 18 years of age Ability to work evenings, weekends, and all major stadium events including Family Night, pre-season, regular season, and any potential playoff Packers games Minimum of 1 year experience in service industry required Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports Strong time management and organization skills; ability to direct the work activities of several employees simultaneously and plan ahead Ability to stand or walk for entire length of shift Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. #LI-AT1
Dec 01, 2019
Full time
Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At historic Lambeau Field, we oversee all food and beverage concessions, luxury suites, catering and restaurant services for our NFL partner, the Green Bay Packers. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity Our Catering department inside Lambeau Field is currently seeking a full time Catering Banquet Captain. The Catering Banquet Captain will work special events at Lambeau Field throughout the year including, small business meetings, weddings, and corporate retreats. The Catering Captain supervises and trains banquet employees on all procedures and policies. They will also be responsible for conducting meetings with the banquet supervisor prior to events and completing end of event reports. Why work for us? Special Perks Rewards & Recognition program Uniforms provided Referral bonuses Work Schedule 10 paid holidays per year. Vacation time accrual beginning on day one. Opportunities to Advance Ability to develop your skills and be on the fast track for career advancement. Internal promotion and/or relocation opportunities. Responsibilities Supervises and trains assigned banquet employees to ensure that all procedures and policies are followed Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and client's specifications Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas Completes end of event reports and performs break down of event space if indicated Qualifications Must be at least 18 years of age Ability to work evenings, weekends, and all major stadium events including Family Night, pre-season, regular season, and any potential playoff Packers games Minimum of 1 year experience in service industry required Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports Strong time management and organization skills; ability to direct the work activities of several employees simultaneously and plan ahead Ability to stand or walk for entire length of shift Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. #LI-AT1
Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At historic Lambeau Field, we oversee all food and beverage concessions, luxury suites, catering and restaurant services for our NFL partner, the Green Bay Packers. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity Our Catering department inside Lambeau Field is currently seeking a full time Catering Banquet Captain. The Catering Banquet Captain will work special events at Lambeau Field throughout the year including, small business meetings, weddings, and corporate retreats. The Catering Captain supervises and trains banquet employees on all procedures and policies. They will also be responsible for conducting meetings with the banquet supervisor prior to events and completing end of event reports. Why work for us? Special Perks Rewards & Recognition program Uniforms provided Referral bonuses Work Schedule 10 paid holidays per year. Vacation time accrual beginning on day one. Opportunities to Advance Ability to develop your skills and be on the fast track for career advancement. Internal promotion and/or relocation opportunities. Responsibilities Supervises and trains assigned banquet employees to ensure that all procedures and policies are followed Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and client's specifications Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas Completes end of event reports and performs break down of event space if indicated Qualifications Must be at least 18 years of age Ability to work evenings, weekends, and all major stadium events including Family Night, pre-season, regular season, and any potential playoff Packers games Minimum of 1 year experience in service industry required Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports Strong time management and organization skills; ability to direct the work activities of several employees simultaneously and plan ahead Ability to stand or walk for entire length of shift Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Nov 29, 2019
Full time
Our Exciting Work Environment Grounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the world. At historic Lambeau Field, we oversee all food and beverage concessions, luxury suites, catering and restaurant services for our NFL partner, the Green Bay Packers. We're working behind the scenes and on the front lines - making each guest experience, moment and memory the best it can be. The Opportunity Our Catering department inside Lambeau Field is currently seeking a full time Catering Banquet Captain. The Catering Banquet Captain will work special events at Lambeau Field throughout the year including, small business meetings, weddings, and corporate retreats. The Catering Captain supervises and trains banquet employees on all procedures and policies. They will also be responsible for conducting meetings with the banquet supervisor prior to events and completing end of event reports. Why work for us? Special Perks Rewards & Recognition program Uniforms provided Referral bonuses Work Schedule 10 paid holidays per year. Vacation time accrual beginning on day one. Opportunities to Advance Ability to develop your skills and be on the fast track for career advancement. Internal promotion and/or relocation opportunities. Responsibilities Supervises and trains assigned banquet employees to ensure that all procedures and policies are followed Ensures all banquet functions are fully staffed, set up on time and according to banquet event order and client's specifications Conducts pre-function meetings with banquet supervisor and staff; delegates and communicates assignments to staff in accordance with manager direction Serves alcoholic beverages responsibly, requests identification, and adheres to all unit and company alcohol service policies and procedures Ensures standards of sanitation and cleanliness are maintained throughout banquet and service areas Completes end of event reports and performs break down of event space if indicated Qualifications Must be at least 18 years of age Ability to work evenings, weekends, and all major stadium events including Family Night, pre-season, regular season, and any potential playoff Packers games Minimum of 1 year experience in service industry required Strong verbal and written communication skills; ability to communicate with staff and guests, and prepare written reports Strong time management and organization skills; ability to direct the work activities of several employees simultaneously and plan ahead Ability to stand or walk for entire length of shift Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
$13.00/hr Depending on experience Mission Statement : Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow's healthcare professionals. Vision Statement : To Serve Our Patients in the Best Teaching Hospital in the Country About UMC Magnet Designated 501 licensed beds Regions only Level I Trauma Center Regions only BICU DNV accredited Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC) Ranked as one of the Best Places to Work in Texas by Texas Monthly The Benefits Health Insurance with Low Deductibles, Low Premiums, and Comprehensive Coverage Dental Vision Paid Time Off with Sell Back Option of Unused PTO over 80 hours Twice a Year Paid Sick Time Off 403b Retirement with up to 8% match with tenure Free Life Insurance Tax Saving Flexible Spending Accounts for Medical and/or Dependent Care Equal Opportunity Employer General Job / Performance Information Education and Experience High school diploma preferred. Culinary and catering wait-service related. Education most beneficial. Experience in catering, restaurant and food service is necessary. Both service and production experience essential. The ability to maintain rapport with customers and strong public relations images are essential. Environmental / Working Conditions Works in a well-lighted, heated and ventilated building. Hours may vary to accommodate needs in the department as prescribed by the philosophy of the hospital. Interaction with Other Departments and Other Relationships This position requires interaction with cafeteria staff, production, and dietary in order to facilitate a quality multi-disciplinary approach to patient and customer care. Job Description The Banquet Captain is responsible for overseeing the general organization of all catered events. He/She serves as a leader/liaison for the catering aides and sanitation aides. Duties include: ensuring proper set up of rooms; delivering foods and cleaning (or assign cleaning of) areas following meal service. Also, coordinating staff with daily assignments, and ensuring that pulls are completed and ready for next shift’s drops/functions. The Banquet Captain performs other duties as assigned. Required Licensures / Certifications / Registrations None specified Physical Capabilities The position requires long hours, extensive walking, standing and cart pushing. Good written and verbal communication skills are essential. Skills and Abilities Articulate verbal communication skills with excellent customer relation skills.
Dec 15, 2019
Full time
$13.00/hr Depending on experience Mission Statement : Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow's healthcare professionals. Vision Statement : To Serve Our Patients in the Best Teaching Hospital in the Country About UMC Magnet Designated 501 licensed beds Regions only Level I Trauma Center Regions only BICU DNV accredited Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC) Ranked as one of the Best Places to Work in Texas by Texas Monthly The Benefits Health Insurance with Low Deductibles, Low Premiums, and Comprehensive Coverage Dental Vision Paid Time Off with Sell Back Option of Unused PTO over 80 hours Twice a Year Paid Sick Time Off 403b Retirement with up to 8% match with tenure Free Life Insurance Tax Saving Flexible Spending Accounts for Medical and/or Dependent Care Equal Opportunity Employer General Job / Performance Information Education and Experience High school diploma preferred. Culinary and catering wait-service related. Education most beneficial. Experience in catering, restaurant and food service is necessary. Both service and production experience essential. The ability to maintain rapport with customers and strong public relations images are essential. Environmental / Working Conditions Works in a well-lighted, heated and ventilated building. Hours may vary to accommodate needs in the department as prescribed by the philosophy of the hospital. Interaction with Other Departments and Other Relationships This position requires interaction with cafeteria staff, production, and dietary in order to facilitate a quality multi-disciplinary approach to patient and customer care. Job Description The Banquet Captain is responsible for overseeing the general organization of all catered events. He/She serves as a leader/liaison for the catering aides and sanitation aides. Duties include: ensuring proper set up of rooms; delivering foods and cleaning (or assign cleaning of) areas following meal service. Also, coordinating staff with daily assignments, and ensuring that pulls are completed and ready for next shift’s drops/functions. The Banquet Captain performs other duties as assigned. Required Licensures / Certifications / Registrations None specified Physical Capabilities The position requires long hours, extensive walking, standing and cart pushing. Good written and verbal communication skills are essential. Skills and Abilities Articulate verbal communication skills with excellent customer relation skills.
CRATEFUL Los Angeles
Downtown Los Angeles, Los Angeles, CA, USA
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Dec 15, 2019
Full time
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Dec 14, 2019
Full time
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
CRATEFUL Los Angeles
Downtown Los Angeles, Los Angeles, CA, USA
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Dec 14, 2019
Full time
High end, innovative and fast-growing catering company is looking for a motivated, proactive senior catering sales manager. The catering sales manager primary duty is the development of quality leads to ensure growth of catering sales. CRITICAL REQUIREMENTS Local Candidates only with Strong Current Book of Business Five (5) years of experience in high-quality catering, and events operation Hospitality or related degree preferred. Expertise in budgeting, forecasting, and capital expenditures. Must have a strong working knowledge of Food & Beverage preparation and presentation. The primary responsibility of the catering sales manager is to solicit new catering business through catering lead generation and catering sales marketing. The sales manager will solicit new catering customers leveraging his/her existing portfolio of customers and through traditional and non-traditional sales techniques. Other important duties include booking, selling, planning and coordinating all special social events while assuring the highest level of customer service. Generating revenue, establishing new accounts, monitoring booking space, booking repeat business while keeping quality consistently high, conducting catering sales presentations and catering sales calls also falls under the purview of a catering sales manager job. Essential Functions Solicits, negotiates and books new and repeat business through outside sales calls, and including inside sales activities (telemarketing, site inspections. mailings, networking, etc.) while maximizing banquet space. Plans and finalizes details of the meeting/function with clients including space requirements, times, equipment, menus, themes/decorations, etc. Completes contracts, prepares appropriate paperwork, coordinates requirements with the appropriate areas involved, resolves customer issues, complaints and problems to ensure quality product delivery and customer satisfaction. Tracks contract agreements including collection of deposits and final payments, etc. Develops ongoing communications with clients to maintain relationships and potentially book repeat business, and solicit new business through referrals. Prepares status and period end reports to keep the team abreast of activities. Maintains knowledge of organization practices and products and the competition's product, strengths and opportunities to continually improve sales strategies and the achievement of goals. Interact with Catering Coordintator and Event Manager to coordinate all events by creating all pertinent documents (BEO, Calendar, packing lists etc..) and provides the chef lead and event captain with all the necessary details and information for a flawless execution. Execute bids, quotes, and menu proposals (under the direction of the COO, Sales Director and Chefs) using Gather App. Knowledge, Skills and Abilities : Requires great knowledge of Catering, food & beverage and the hospitality industry. Well organized and able to handle deadlines and prioritize. Must be outgoing, enthusiastic and have excellent presentation skills. Must possess excellent communication skills and customer service and business decorum. Education/Experience Required : Strong technical literacy including Microsoft Word, Excel, Google Calendar/Drive/Gmail. Familiar with Gather App. Must have a minimum of 5 years of direct catering sales-related work experience to be considered. Job Type: Full-time Job Type: Full-time Salary / Retainer: $70,000.00 to $90,000.00/year Commission: additional commissions based on booked business (3% - 7%) > can easily reach $150k/year ++ Strong career growth potential Benefits: Health Insurance
Position Overview: Oversee and coordinate the planning, organizing and leadership necessary to achieve stated objectives in guest service & satisfaction, food quality, cleanliness and sanitation. Needs to be able to oversee functions and have the ability to read BEOS. Must be able to work with Catering and Culinary to ensure all events are executed at a high level to ensure we meet the clients expectations. Position Qualifications: Candidate must have prior Banquet experience and the desire to create the ultimate dining experience. Must have excellent people and management skills. Candidate must have ability to stay calm in stressful situations. Must be able to communicate effectively both with the banquet staff, Catering Mangers and Culinary. Must be able to lead by example and create an enthusiastic working environment. Candidate must have flexible work schedule as well as work holidays. Basic Qualifications: High school or equivalent education required. Positive attitude. Must be able to walk or stand for long periods of time and lift up to 50 pounds. Related hospitality experience is preferred but we will train the right candidate. Candidate must have flexible work schedule as well and work holidays. Must meet the minimum age requirements to work in an alcohol and food service operation. Benefits: We offer competitive wages, training and career development. Benefit packages include medical and dental coverage, vision, flexible spending account, 401k with company match, tuition reimbursement and a great working environment. About Calistoga Ranch: Calistoga Ranch- a luxury Napa resort nestled in a secluded Upper Napa Valley canyon on 157 lush, oak-lined acres is a rarefied luxury retreat where nature not only coexists with, but helps create, a completely new level of connection, comfort and contentment. Every detail, each dedicated staff member, conspire to bring a deep sense of enrichment and renewal. From a celebration of Napa wine and food to restorative Napa spa offerings... experience a seamless mingling of the outdoors and in for endless inspiration. About Auberge Resorts Collection: Auberge Resorts is a collection of exceptional hotels, resorts, and private clubs, each with a unique personality that assures a memorable guest experience. Property accolades include Michelin Star, Forbes 5 Star and Relais & Chateaux. With ten distinctive properties in pristine locations including Napa Valley, Cabo San Lucas, Aspen, Fiji, and Costa Rica, Auberge Resorts offers handcrafted careers to exceptional professionals with a heart for hospitality and a passion for joy and happiness.
Dec 14, 2019
Full time
Position Overview: Oversee and coordinate the planning, organizing and leadership necessary to achieve stated objectives in guest service & satisfaction, food quality, cleanliness and sanitation. Needs to be able to oversee functions and have the ability to read BEOS. Must be able to work with Catering and Culinary to ensure all events are executed at a high level to ensure we meet the clients expectations. Position Qualifications: Candidate must have prior Banquet experience and the desire to create the ultimate dining experience. Must have excellent people and management skills. Candidate must have ability to stay calm in stressful situations. Must be able to communicate effectively both with the banquet staff, Catering Mangers and Culinary. Must be able to lead by example and create an enthusiastic working environment. Candidate must have flexible work schedule as well as work holidays. Basic Qualifications: High school or equivalent education required. Positive attitude. Must be able to walk or stand for long periods of time and lift up to 50 pounds. Related hospitality experience is preferred but we will train the right candidate. Candidate must have flexible work schedule as well and work holidays. Must meet the minimum age requirements to work in an alcohol and food service operation. Benefits: We offer competitive wages, training and career development. Benefit packages include medical and dental coverage, vision, flexible spending account, 401k with company match, tuition reimbursement and a great working environment. About Calistoga Ranch: Calistoga Ranch- a luxury Napa resort nestled in a secluded Upper Napa Valley canyon on 157 lush, oak-lined acres is a rarefied luxury retreat where nature not only coexists with, but helps create, a completely new level of connection, comfort and contentment. Every detail, each dedicated staff member, conspire to bring a deep sense of enrichment and renewal. From a celebration of Napa wine and food to restorative Napa spa offerings... experience a seamless mingling of the outdoors and in for endless inspiration. About Auberge Resorts Collection: Auberge Resorts is a collection of exceptional hotels, resorts, and private clubs, each with a unique personality that assures a memorable guest experience. Property accolades include Michelin Star, Forbes 5 Star and Relais & Chateaux. With ten distinctive properties in pristine locations including Napa Valley, Cabo San Lucas, Aspen, Fiji, and Costa Rica, Auberge Resorts offers handcrafted careers to exceptional professionals with a heart for hospitality and a passion for joy and happiness.
Custom.Thoughtful.Unique. Responsive. Individualized. Creative. Flexible. Attentive. Our Promise.... To surpass the level of expectation of every guest, every time, at every event. David Alan Hospitality Group, founded in 2008, is a Connecticut based foodservice management company. We are a premium provider of all things food and beverage including: Corporate Dining Services Premium Wedding Catering Professional Bartending Exquisitely Executed Event Planning Together we have 30 years experience creating exceptionally executed events- from intimate farm to table house parties and country picnics to over the top tented weddings and large corporate events up to 3,500! David AlanHospitality Groupis now accepting applications for exciting and energetic people with a passion for the hospitality industry. We are activley searching to fill various positions within our catering teams and corporate dining staff. If you are a self motivated individual, looking to join a premium provider of foodervices and the states best catering company then we want you! Please submit your applications for the following positions: CATERING TEAM Production Chefs at our Commissary Event Chefs at Catered Events Front of House Servers Utility/Warehouse Bartenders FT/PT Positions Available Qualifications : 2-3 years experience as a catering chef Experience building field kitchens Able to work in sometimes tight quarters but often difficult environments Able to direct staff to execute menu items with precision while adapting to changing environments Willing to give 110% to every aspect of the role Experience working with fine ingredients Able to take direction from the Executive Chef and or Event Captain/Coordinator Excel while under intense pressure to perform David Alan Catering is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status All interested candidates must complete our online application for consideration. Job Posted by ApplicantPro
Dec 13, 2019
Full time
Custom.Thoughtful.Unique. Responsive. Individualized. Creative. Flexible. Attentive. Our Promise.... To surpass the level of expectation of every guest, every time, at every event. David Alan Hospitality Group, founded in 2008, is a Connecticut based foodservice management company. We are a premium provider of all things food and beverage including: Corporate Dining Services Premium Wedding Catering Professional Bartending Exquisitely Executed Event Planning Together we have 30 years experience creating exceptionally executed events- from intimate farm to table house parties and country picnics to over the top tented weddings and large corporate events up to 3,500! David AlanHospitality Groupis now accepting applications for exciting and energetic people with a passion for the hospitality industry. We are activley searching to fill various positions within our catering teams and corporate dining staff. If you are a self motivated individual, looking to join a premium provider of foodervices and the states best catering company then we want you! Please submit your applications for the following positions: CATERING TEAM Production Chefs at our Commissary Event Chefs at Catered Events Front of House Servers Utility/Warehouse Bartenders FT/PT Positions Available Qualifications : 2-3 years experience as a catering chef Experience building field kitchens Able to work in sometimes tight quarters but often difficult environments Able to direct staff to execute menu items with precision while adapting to changing environments Willing to give 110% to every aspect of the role Experience working with fine ingredients Able to take direction from the Executive Chef and or Event Captain/Coordinator Excel while under intense pressure to perform David Alan Catering is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status All interested candidates must complete our online application for consideration. Job Posted by ApplicantPro
Welcome page Returning Candidate? Log back in! Responsibilities Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate. Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. Make contact with group representatives. Explain how to make contact if needed throughout function. Communicate all BEO changes to catering office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Recap all banquet checks at end of each day and turn in to Night Audit. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Superior communication skills to provide information and associated services to hotel management and guests. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Dec 10, 2019
Full time
Welcome page Returning Candidate? Log back in! Responsibilities Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate. Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. Make contact with group representatives. Explain how to make contact if needed throughout function. Communicate all BEO changes to catering office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Recap all banquet checks at end of each day and turn in to Night Audit. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Superior communication skills to provide information and associated services to hotel management and guests. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
About Us The all new Hilton Birmingham at UAB is located in the heart of downtown Birmingham, AL, ideally situated in the city's vibrant Southside neighborhood. It's a great place to work! Only seven miles from Birmingham International Airport (BHM) and adjacent to the University of Alabama (UAB) campus, the Hilton Birmingham is only two blocks from the Five Points South Historic District, and within walking distance of seven hospitals including UAB Hospital, Kirklin Clinic and Children's Health Systems. Our guests enjoy retreating to our completely renovated guest rooms while our new restaurant, The Lab Bar & Kitchen deliver southern inspired food and drinks with a local twist. We have 15,000 sq. ft. of flexible meeting and event space plus a dedicated event and catering staff, and we're an attractive venue for business meetings, conferences and special events that can handle up to 900 guests. Working here, you'll have access to the University of Alabama at Birmingham, and can attend UAB graduation and sporting events. You'll also be able to explore Birmingham's history as an industrial city at the Vulcan Park & Museum and Sloss Furnaces, and learn about events in U.S. history that affected our city at the Birmingham Civil Rights Institute. When you're not working at the hotel, you may want to spend a day at the Birmingham Zoo & Botanical Gardens or the McWane Science Center, or attend races at Barber Motorsports Park. We're always looking for dedicated, service-oriented employees who want to build their career in the hospitality industry. Find out today what a career with Pyramid Hotel Group at the Hilton Birmingham at UAB can mean for you! Description POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards Requirements Must be available to work varying shifts, including nights, weekends, and some holidays. Must be able to lift up to 25LBS. Must be able to stand for long periods of time. Must be able to read and understand Banquet event orders.
Dec 14, 2019
Full time
About Us The all new Hilton Birmingham at UAB is located in the heart of downtown Birmingham, AL, ideally situated in the city's vibrant Southside neighborhood. It's a great place to work! Only seven miles from Birmingham International Airport (BHM) and adjacent to the University of Alabama (UAB) campus, the Hilton Birmingham is only two blocks from the Five Points South Historic District, and within walking distance of seven hospitals including UAB Hospital, Kirklin Clinic and Children's Health Systems. Our guests enjoy retreating to our completely renovated guest rooms while our new restaurant, The Lab Bar & Kitchen deliver southern inspired food and drinks with a local twist. We have 15,000 sq. ft. of flexible meeting and event space plus a dedicated event and catering staff, and we're an attractive venue for business meetings, conferences and special events that can handle up to 900 guests. Working here, you'll have access to the University of Alabama at Birmingham, and can attend UAB graduation and sporting events. You'll also be able to explore Birmingham's history as an industrial city at the Vulcan Park & Museum and Sloss Furnaces, and learn about events in U.S. history that affected our city at the Birmingham Civil Rights Institute. When you're not working at the hotel, you may want to spend a day at the Birmingham Zoo & Botanical Gardens or the McWane Science Center, or attend races at Barber Motorsports Park. We're always looking for dedicated, service-oriented employees who want to build their career in the hospitality industry. Find out today what a career with Pyramid Hotel Group at the Hilton Birmingham at UAB can mean for you! Description POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards Requirements Must be available to work varying shifts, including nights, weekends, and some holidays. Must be able to lift up to 25LBS. Must be able to stand for long periods of time. Must be able to read and understand Banquet event orders.
Start Your Journey With Us Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? Job Summary Members of the Operations SupportResources team will be deployed to temporary assignments of varying durations(based on specific hotel needs) as directed by CLS Leadership. This job isdesigned to "fill the gaps" in the operations of our hotels as identifiedby leadership. This job will require membersof the team to travel extensively; however, relocation is not expected. Thetime in position requirement will follow the standard company policies.Performance will be evaluated after each assignment via an appraisal from theGeneral Manager/Department Head of the hotel where the assignment occurred. Operations Support Resources associatesare expected to demonstrate professional demeanor and behavior at alltimes as the associate represents the Continent Lodging Services organizationof the Americas. Managementposition responsible for daily operations in Restaurants, Bars, Food Outlets, RoomService. Position assists with menuplanning, maintains sanitation standards, assists servers and hosts on thefloor during peak meal periods and supervises shifts for Restaurants, Bars,Food Outlets and Room Service. Accountable for supporting compliance with brand standards and legalobligations. Directs and motivates team to provide consistent, high qualityservice. Provides clear communications and sets performance expectations forassociates. Identifies training opportunities and plans a strategy toaccomplish goals. Assists more seniormanagers in completion of financial and administrative duties. Strives tocontinually improve guest and associate satisfaction and maximize financialperformance of the F&B operation. CORE WORK ACTIVITIES Managing Food and Beverage OperationsActivities associated with Restaurant, Bar/Lounge, and other Food and BeverageOutlets Opensand closes restaurant, bar, or food and beverage outlet shifts. Supervisesoperations for all related areas in the absence of Director or Sr. Manager. Demonstratesself-confidence and enthusiasm. Utilizesthe Labor Management System to effectively schedule to business demands and fortracking of associate time and attendance. Adheresto and reinforces all standards, policies, and procedures (Core Deliverables,SOPs, LSOPs, etc.). Appliesand continually broadens knowledge of food and wine trends, and overall eventpresentation. Communicatesand executes departmental and hotel emergency procedures and monitors staff readinesswith regard to safety procedures. Ensuresall associates have proper supplies, equipment and uniforms. Ensurescompliance with all Bar/Lounge and restaurant policies, standards andprocedures. Implementsagreed upon beverage policy and procedures throughout the hotel. Maintainsfood handling, sanitation and cleanliness standards. Maintainsclean and pristine facilities and equipment. Maintainsstandards for bartender and cocktail service. Monitorsdepartmental inventories and assets including par levels and maintenance ofequipment. Monitorsand enforces compliance with all local, state and Federal beverage and liquorlaws. Performsall duties of restaurant associates and related departments as necessary. Reportsmalfunctions in department equipment. Trainsstaff on cash handling, credit policies and procedures, and liquor controlpolicies and procedures. Motivatesand encourages staff to solve guest and associate related concerns. Attendsand participates in all pertinent meetings (e.g., Daily Stand Up, Staff,Forecast, Department and Intradepartmental). Handlesassociate questions and concerns. Understandsbeverage control including days on hand, perpetual inventory, bar pars, portioncontrol, costs controls, beverage potentials, mix of sales analysis forbeverage, issue & returns, food standards, and period end inventory. Comprehendsbudgets, operating statements, and payroll progress reports as needed to assistin financial management of the department. Leading Food and Beverage Operations Teams inDay to Day Activities, Holding Teams to High Work Standards, and Modeling ThoseStandards Utilizesinterpersonal and communication skills to lead, influence, and encourageothers; advocates sound financial/business decision making; demonstrateshonesty/integrity; leads by example. Createsand nurtures a hotel environment that emphasizes motivation, empowerment,teamwork, continuous improvement and a passion for providing service. Participatesin department meetings by communicating a clear and consistent messageregarding the departmental goals to produce desired results. Providesa learning atmosphere with a focus on continuous improvement. Providesexcellent customer service to all associates. Providesproactive coaching and counseling to team members. Providesfeedback to associates based on observation of service behaviors. Developsspecific goals and plans to prioritize, organize, and accomplish your work. Respondsquickly and proactively to associate's concerns. Participatesin the management of department's controllable expenses to achieve or exceedbudgeted goals. Ensuresand maintains the productivity level of associates. Demonstratesknowledge of the brand-specific service culture. Managing Profitability Managesto achieve or exceed budgeted goals. Responsiblefor daily and cumulative financial performance. Comprehendsbudgets, operating statements and payroll progress reports as needed to assistin the financial management of department. Schedulesservice staff to forecast and service standards, while maximizing profits. Assiststeam in developing lasting relationships with groups to retain business andincrease growth. Usesbeverage records to control liquor costs and manage the beverage perpetualinventory. Managing Day-to-Day Event Operations associatedwith Banquets, Event Services and Event Technology on an as needed basis Ensuresmeeting and event rooms/space are set according to event documentation (BanquetEvent Orders, resumes, etc.) and customer requirements. Maintainsattendance log for Banquet and Event Services associates. Maintainsand enforces established sanitation levels. Actsas a liaison between Banquets, Event Planning, Event Delivery teams and thegroup contact throughout the event. Attendspre- and post-convention meetings as needed to understand group needs Attendspre-event meetings as needed to understand group needs. Communicatescritical information to Banquet and Event Services Teams and any issuesregarding food quality and service levels to Chef and Restaurant Manager. Participantsin monthly department meetings with the Banquet captains and associates. Delegatestasks to ensure room sets are "on time" and meet Event Management Standards. Ensuresassociate awareness of the event phase portion of the Event Satisfaction Surveyand Guest Satisfaction Scores. Ensurescandy rotation on all meeting room sets (if applicable). EnsuresRed Coat program is in place in accordance with Catering Event Service minimumstandard. Establishesconsistent standards for regular meeting room sets and VIP meeting room sets. Conductsroutine maintenance to ensure a quality meeting facility and function roominspections prior to each function to ensure the room is set according tospecifications. Adheresto and reinforces all standards, policies, and procedures (Core Deliverables,SOPs, LSOPs, etc.). Usesbanquet beverage tools to guide banquet beverage supervisor in controllingliquor costs, managing the banquet beverage perpetual inventory andrequisitioning liquor. Assistswith the Event Technology/Audio Visual team when necessary in order to ensurecustomer satisfaction. Workswith Event Planning team to ensure flawless delivery of events. Assistsin maintaining the inventory of meeting and event rooms/space amenities (e.g.,pads, pens, candy, water service) and other controllable supplies. Providing Exceptional Customer Service Respondsquickly and proactively to customer concerns. Interactswith customers to obtain feedback on product quality and service levels. Setsa positive example for customer relations. Strivesto improve service performance. Supervisesstaffing levels to ensure that customer service, operational needs andfinancial objectives are met. Assistsin the review of comment cards and guest satisfaction results with associates. Displaysleadership in guest hospitality, exemplifies excellent customer service andcreates a positive atmosphere for guest relations. Managesservice delivery in outlets to ensure excellent service from point of entry todeparture (e.g., greeting from hostess, speed of order taking and food andbeverage delivery, fulfillment of special requests, collection of payment &invitation to return). Assisting in Human Resource Activities Identifiesthe developmental needs of others and coaches, mentors, or otherwise helpsothers to improve their knowledge or skills. Assistsas needed in the interviewing and hiring of associate team members with theappropriate skills...... click apply for full job details
Dec 14, 2019
Full time
Start Your Journey With Us Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? Job Summary Members of the Operations SupportResources team will be deployed to temporary assignments of varying durations(based on specific hotel needs) as directed by CLS Leadership. This job isdesigned to "fill the gaps" in the operations of our hotels as identifiedby leadership. This job will require membersof the team to travel extensively; however, relocation is not expected. Thetime in position requirement will follow the standard company policies.Performance will be evaluated after each assignment via an appraisal from theGeneral Manager/Department Head of the hotel where the assignment occurred. Operations Support Resources associatesare expected to demonstrate professional demeanor and behavior at alltimes as the associate represents the Continent Lodging Services organizationof the Americas. Managementposition responsible for daily operations in Restaurants, Bars, Food Outlets, RoomService. Position assists with menuplanning, maintains sanitation standards, assists servers and hosts on thefloor during peak meal periods and supervises shifts for Restaurants, Bars,Food Outlets and Room Service. Accountable for supporting compliance with brand standards and legalobligations. Directs and motivates team to provide consistent, high qualityservice. Provides clear communications and sets performance expectations forassociates. Identifies training opportunities and plans a strategy toaccomplish goals. Assists more seniormanagers in completion of financial and administrative duties. Strives tocontinually improve guest and associate satisfaction and maximize financialperformance of the F&B operation. CORE WORK ACTIVITIES Managing Food and Beverage OperationsActivities associated with Restaurant, Bar/Lounge, and other Food and BeverageOutlets Opensand closes restaurant, bar, or food and beverage outlet shifts. Supervisesoperations for all related areas in the absence of Director or Sr. Manager. Demonstratesself-confidence and enthusiasm. Utilizesthe Labor Management System to effectively schedule to business demands and fortracking of associate time and attendance. Adheresto and reinforces all standards, policies, and procedures (Core Deliverables,SOPs, LSOPs, etc.). Appliesand continually broadens knowledge of food and wine trends, and overall eventpresentation. Communicatesand executes departmental and hotel emergency procedures and monitors staff readinesswith regard to safety procedures. Ensuresall associates have proper supplies, equipment and uniforms. Ensurescompliance with all Bar/Lounge and restaurant policies, standards andprocedures. Implementsagreed upon beverage policy and procedures throughout the hotel. Maintainsfood handling, sanitation and cleanliness standards. Maintainsclean and pristine facilities and equipment. Maintainsstandards for bartender and cocktail service. Monitorsdepartmental inventories and assets including par levels and maintenance ofequipment. Monitorsand enforces compliance with all local, state and Federal beverage and liquorlaws. Performsall duties of restaurant associates and related departments as necessary. Reportsmalfunctions in department equipment. Trainsstaff on cash handling, credit policies and procedures, and liquor controlpolicies and procedures. Motivatesand encourages staff to solve guest and associate related concerns. Attendsand participates in all pertinent meetings (e.g., Daily Stand Up, Staff,Forecast, Department and Intradepartmental). Handlesassociate questions and concerns. Understandsbeverage control including days on hand, perpetual inventory, bar pars, portioncontrol, costs controls, beverage potentials, mix of sales analysis forbeverage, issue & returns, food standards, and period end inventory. Comprehendsbudgets, operating statements, and payroll progress reports as needed to assistin financial management of the department. Leading Food and Beverage Operations Teams inDay to Day Activities, Holding Teams to High Work Standards, and Modeling ThoseStandards Utilizesinterpersonal and communication skills to lead, influence, and encourageothers; advocates sound financial/business decision making; demonstrateshonesty/integrity; leads by example. Createsand nurtures a hotel environment that emphasizes motivation, empowerment,teamwork, continuous improvement and a passion for providing service. Participatesin department meetings by communicating a clear and consistent messageregarding the departmental goals to produce desired results. Providesa learning atmosphere with a focus on continuous improvement. Providesexcellent customer service to all associates. Providesproactive coaching and counseling to team members. Providesfeedback to associates based on observation of service behaviors. Developsspecific goals and plans to prioritize, organize, and accomplish your work. Respondsquickly and proactively to associate's concerns. Participatesin the management of department's controllable expenses to achieve or exceedbudgeted goals. Ensuresand maintains the productivity level of associates. Demonstratesknowledge of the brand-specific service culture. Managing Profitability Managesto achieve or exceed budgeted goals. Responsiblefor daily and cumulative financial performance. Comprehendsbudgets, operating statements and payroll progress reports as needed to assistin the financial management of department. Schedulesservice staff to forecast and service standards, while maximizing profits. Assiststeam in developing lasting relationships with groups to retain business andincrease growth. Usesbeverage records to control liquor costs and manage the beverage perpetualinventory. Managing Day-to-Day Event Operations associatedwith Banquets, Event Services and Event Technology on an as needed basis Ensuresmeeting and event rooms/space are set according to event documentation (BanquetEvent Orders, resumes, etc.) and customer requirements. Maintainsattendance log for Banquet and Event Services associates. Maintainsand enforces established sanitation levels. Actsas a liaison between Banquets, Event Planning, Event Delivery teams and thegroup contact throughout the event. Attendspre- and post-convention meetings as needed to understand group needs Attendspre-event meetings as needed to understand group needs. Communicatescritical information to Banquet and Event Services Teams and any issuesregarding food quality and service levels to Chef and Restaurant Manager. Participantsin monthly department meetings with the Banquet captains and associates. Delegatestasks to ensure room sets are "on time" and meet Event Management Standards. Ensuresassociate awareness of the event phase portion of the Event Satisfaction Surveyand Guest Satisfaction Scores. Ensurescandy rotation on all meeting room sets (if applicable). EnsuresRed Coat program is in place in accordance with Catering Event Service minimumstandard. Establishesconsistent standards for regular meeting room sets and VIP meeting room sets. Conductsroutine maintenance to ensure a quality meeting facility and function roominspections prior to each function to ensure the room is set according tospecifications. Adheresto and reinforces all standards, policies, and procedures (Core Deliverables,SOPs, LSOPs, etc.). Usesbanquet beverage tools to guide banquet beverage supervisor in controllingliquor costs, managing the banquet beverage perpetual inventory andrequisitioning liquor. Assistswith the Event Technology/Audio Visual team when necessary in order to ensurecustomer satisfaction. Workswith Event Planning team to ensure flawless delivery of events. Assistsin maintaining the inventory of meeting and event rooms/space amenities (e.g.,pads, pens, candy, water service) and other controllable supplies. Providing Exceptional Customer Service Respondsquickly and proactively to customer concerns. Interactswith customers to obtain feedback on product quality and service levels. Setsa positive example for customer relations. Strivesto improve service performance. Supervisesstaffing levels to ensure that customer service, operational needs andfinancial objectives are met. Assistsin the review of comment cards and guest satisfaction results with associates. Displaysleadership in guest hospitality, exemplifies excellent customer service andcreates a positive atmosphere for guest relations. Managesservice delivery in outlets to ensure excellent service from point of entry todeparture (e.g., greeting from hostess, speed of order taking and food andbeverage delivery, fulfillment of special requests, collection of payment &invitation to return). Assisting in Human Resource Activities Identifiesthe developmental needs of others and coaches, mentors, or otherwise helpsothers to improve their knowledge or skills. Assistsas needed in the interviewing and hiring of associate team members with theappropriate skills...... click apply for full job details
Loews Hotels at Universal Orlando
Kansas City, MO, USA
Loews Hotels & Co will venture into Kansas City, MO with the new Loews Kansas City Hotel, opening in the Spring of 2020. The 800-room hotel will feature 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel will mark the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which will stand out on the city's skyline. Loews Kansas City will be located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Job Specific Maintains banquet department staffing levels so as to provide for optimal performance Develops/approves all banquet department schedules, forecasts and budgets Establishes and administers all departmental guidelines, policies and procedures Responsible for smooth, efficient, cost effective operation of all banquet food service functions, to include; labor management, equipment inventory control, proper preparation of banquet check Oversees supervisory activities, such as coordination of set-up, delivery of service, quality of food presented, preparation and presentation of banquet check and tear down operations Approves all department storeroom/purchase requisitions, to ensure operational costs are kept within forecasted budgetary guidelines Reviews/maintains daily payroll report/records, ensures labor costs conform to established guidelines Maintains banquet server gratuity information, prepares transmittal for submission to payroll department Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees according to Loews Hotels standards Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same Coaches, counsels, retrains personnel as needed in order to ensure superior levels of performance Establishes appropriate par levels for all banquet equipment and supply inventories, so as to support forecasted activities without experiencing shortages or excessive inventory situations Oversees security and maintenance of all banquet equipment and supplies Attends all BEO and required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel Communicates daily with Banquet Chef and Captain to obtain/provide current status of daily activities/functions and information regarding upcoming events Verifies banquet cover count, prepares and presents banquet check for guest payment/signature, forwards signed check, all associated documentation and payment (if received) to appropriate accounting representative Responds to guests complaints/comments in a positive, professional manner Conducts departmental meeting as required to communicate effectively with all banquet department personnel to ensure that they are kept current on pertinent hotel information and activities Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Thorough knowledge of all matters relating to the proper administration and operation of banquet food service operations Five to seven years progressive management experience in large up-scale, hotel or convention center banquet operations Certifications; "Certified Food Manager", "TIPS" or equivalent responsible vendor Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency ensuring adherence to established guest satisfaction criteria Effective management, leadership, organizational and communication skills Ability to work flexible schedule to include weekends and holidays
Dec 12, 2019
Full time
Loews Hotels & Co will venture into Kansas City, MO with the new Loews Kansas City Hotel, opening in the Spring of 2020. The 800-room hotel will feature 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel will mark the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which will stand out on the city's skyline. Loews Kansas City will be located at the cornerstone of an already vibrant and continuously growing downtown Kansas City. Job Specific Maintains banquet department staffing levels so as to provide for optimal performance Develops/approves all banquet department schedules, forecasts and budgets Establishes and administers all departmental guidelines, policies and procedures Responsible for smooth, efficient, cost effective operation of all banquet food service functions, to include; labor management, equipment inventory control, proper preparation of banquet check Oversees supervisory activities, such as coordination of set-up, delivery of service, quality of food presented, preparation and presentation of banquet check and tear down operations Approves all department storeroom/purchase requisitions, to ensure operational costs are kept within forecasted budgetary guidelines Reviews/maintains daily payroll report/records, ensures labor costs conform to established guidelines Maintains banquet server gratuity information, prepares transmittal for submission to payroll department Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental employees according to Loews Hotels standards Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy Evaluates individual employee performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same Coaches, counsels, retrains personnel as needed in order to ensure superior levels of performance Establishes appropriate par levels for all banquet equipment and supply inventories, so as to support forecasted activities without experiencing shortages or excessive inventory situations Oversees security and maintenance of all banquet equipment and supplies Attends all BEO and required hotel meetings to keep abreast of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel Communicates daily with Banquet Chef and Captain to obtain/provide current status of daily activities/functions and information regarding upcoming events Verifies banquet cover count, prepares and presents banquet check for guest payment/signature, forwards signed check, all associated documentation and payment (if received) to appropriate accounting representative Responds to guests complaints/comments in a positive, professional manner Conducts departmental meeting as required to communicate effectively with all banquet department personnel to ensure that they are kept current on pertinent hotel information and activities Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications Thorough knowledge of all matters relating to the proper administration and operation of banquet food service operations Five to seven years progressive management experience in large up-scale, hotel or convention center banquet operations Certifications; "Certified Food Manager", "TIPS" or equivalent responsible vendor Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency ensuring adherence to established guest satisfaction criteria Effective management, leadership, organizational and communication skills Ability to work flexible schedule to include weekends and holidays
Our Exciting Work Environment Comerica Park is the home of the Detroit Tigers. This facility is a combination ballpark, theme park and baseball museum, which hold approximately 40,000 guests. Sportservice is the premier provider of catering, concessions, fine dining, premium seats, retail and suites. Please visit to learn more. The Opportunity POSITION SUMMARY Works with servers to deliver food and beverage orders from kitchen to guest, in accordance with Company's Guest Path Universal Service Standards and applicable Operational Standards. ESSENTIAL FUNCTIONS: •Delivers order from kitchen to guest in an efficient and timely manner •Carries trays with food back and forth between Kitchen and Seating area •Delivers proper serving utensil with the food •Provides quick and attentive assistance to any mishap in the seating area and kitchen. •Cleans off all dishes in kitchen, placing the dishes in the dishwashing area •Cleans off and wipes down work area and carts at the end of event/shift •Completes opening and closing side work as assigned •Performs other duties as assigned •Must be a self-starter •Should be in complete uniform in compliance with Sportservice guidelines •Clocked in no earlier than 15 minutes before your scheduled arrival time. •Report to Inseat Supervisor before every shift. You will be given any other information to improve or update your job activities for that event. •Required to attend all pre-shift meeting. •Pick up beverage pre-orders. •Assist beverage captain with filling beverage pre-orders. •Complete delivery of beverages and bar to pars. •Directly responsible for locking liquor cabinets after pre-ordered beverages have been filled. •Deliver all hot pre-ordered food to proper suites. Any game day orders must be delivered after pre-orders go out. •Responsible for delivering all orders (cold and hot) once the gates open, return to assigned kitchen for additional orders. NON-ESSENTIAL FUNCTIONS: •Must be able to work in a group setting •Must have a positive attitude •Must know how to motivate co-workers •Must abide by the uniform policy; Completely •Must be available to work when needed EDUCATION & EXPERIENCE: •Should have a minimum of 2-5 years related experience to Food Service. •Should have experience and thorough knowledge of kitchen etiquette and/or standards. KNOWLEDGE, SKILLS & ABILITIES: •Excellent guest service skills; ability to adhere to Company's Guest Path Universal Service Standards, Operational Standards and Green Path •Ability to multi-task in many different areas and work with a sense of urgency in a fast paced environment •Ability to follow job procedures and supervisor instructions PHYSICAL REQUIREMENTS: •Ability to lift and carry up to 35 pounds; ability to push up to 50 pounds •Ability to stand or walk for entire length of shift •Frequent bending, stretching, reaching and walking up and down stairs as the work duties demand •Good mobility to maneuver between tables or within narrow spaces to deliver food to customers; ability to balance food and beverage on a tray or cart while walking around customers and on surface level. ENVIRONMENTAL WORKING CONDITIONS: Variable temperatures - required to move between hot, noisy conditions of kitchen and climate-controlled dining environment. Pay Rate: $9.45 plus .50 per run Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Dec 01, 2019
Full time
Our Exciting Work Environment Comerica Park is the home of the Detroit Tigers. This facility is a combination ballpark, theme park and baseball museum, which hold approximately 40,000 guests. Sportservice is the premier provider of catering, concessions, fine dining, premium seats, retail and suites. Please visit to learn more. The Opportunity POSITION SUMMARY Works with servers to deliver food and beverage orders from kitchen to guest, in accordance with Company's Guest Path Universal Service Standards and applicable Operational Standards. ESSENTIAL FUNCTIONS: •Delivers order from kitchen to guest in an efficient and timely manner •Carries trays with food back and forth between Kitchen and Seating area •Delivers proper serving utensil with the food •Provides quick and attentive assistance to any mishap in the seating area and kitchen. •Cleans off all dishes in kitchen, placing the dishes in the dishwashing area •Cleans off and wipes down work area and carts at the end of event/shift •Completes opening and closing side work as assigned •Performs other duties as assigned •Must be a self-starter •Should be in complete uniform in compliance with Sportservice guidelines •Clocked in no earlier than 15 minutes before your scheduled arrival time. •Report to Inseat Supervisor before every shift. You will be given any other information to improve or update your job activities for that event. •Required to attend all pre-shift meeting. •Pick up beverage pre-orders. •Assist beverage captain with filling beverage pre-orders. •Complete delivery of beverages and bar to pars. •Directly responsible for locking liquor cabinets after pre-ordered beverages have been filled. •Deliver all hot pre-ordered food to proper suites. Any game day orders must be delivered after pre-orders go out. •Responsible for delivering all orders (cold and hot) once the gates open, return to assigned kitchen for additional orders. NON-ESSENTIAL FUNCTIONS: •Must be able to work in a group setting •Must have a positive attitude •Must know how to motivate co-workers •Must abide by the uniform policy; Completely •Must be available to work when needed EDUCATION & EXPERIENCE: •Should have a minimum of 2-5 years related experience to Food Service. •Should have experience and thorough knowledge of kitchen etiquette and/or standards. KNOWLEDGE, SKILLS & ABILITIES: •Excellent guest service skills; ability to adhere to Company's Guest Path Universal Service Standards, Operational Standards and Green Path •Ability to multi-task in many different areas and work with a sense of urgency in a fast paced environment •Ability to follow job procedures and supervisor instructions PHYSICAL REQUIREMENTS: •Ability to lift and carry up to 35 pounds; ability to push up to 50 pounds •Ability to stand or walk for entire length of shift •Frequent bending, stretching, reaching and walking up and down stairs as the work duties demand •Good mobility to maneuver between tables or within narrow spaces to deliver food to customers; ability to balance food and beverage on a tray or cart while walking around customers and on surface level. ENVIRONMENTAL WORKING CONDITIONS: Variable temperatures - required to move between hot, noisy conditions of kitchen and climate-controlled dining environment. Pay Rate: $9.45 plus .50 per run Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
The Phoenix is searching for a dynamic individual to join our events team. The Phoenix is a full service event and catering company located in the heart of Downtown, Cincinnati. On-site at The Phoenix we host a multitude of events such as weddings, rehearsal dinners, bar and bat mitzvahs, fundraisers, galas, and corporate functions that include meetings, holiday parties, award dinners and more. Another significant portion of our business is our off-site catering services ranging from intimate dinners, drop off coffee breaks or full service elegant events where we can serve up to 1,800 guests. Some of the job duties include managing event inquires, assisting in detailing and executing events, and administrative duties as needed. We're looking for someone that is detail oriented, creative and enjoys working with people. 1+ years of experience working in a similar event coordinator role preferred or a hospitality background. Ability to work nights and weekends is a must. Event Intern duties include, but are not limited to, the following: Assist Event Coordinators in detailing events: create and update each client's BEO, room layouts and outside vendor information Contribute and participate in Phoenix marketing/in-house events (i.e. open houses, wedding shows) Assist Event Coordinators in scheduling tasting/detail appointments and follow up with updated event details in a timely manner Reply to incoming inquiries as needed Distribute event information to the proper departments and communicate client/event needs Coordinate all outside vendor logistics (load in/load out, set-up etc.) Day of execution: assisting in event/building set-up, directing event timeline with Event Captain, communicating with client throughout event as appropriate Assist with designing food displays and creating the appropriate menu cards Team Member Responsibilities Contribute to keeping the building show ready during business hours, specifically before tours Front desk/phone coverage as needed Data entry and database upkeep (corporate/social database + picture database) Assist with e-mail marketing and social media platforms Create and distribute signboards for all events Availability to fill in as needed during all events, especially during busy days, including restaurant events and trade shows, etc.
Nov 24, 2019
Full time
The Phoenix is searching for a dynamic individual to join our events team. The Phoenix is a full service event and catering company located in the heart of Downtown, Cincinnati. On-site at The Phoenix we host a multitude of events such as weddings, rehearsal dinners, bar and bat mitzvahs, fundraisers, galas, and corporate functions that include meetings, holiday parties, award dinners and more. Another significant portion of our business is our off-site catering services ranging from intimate dinners, drop off coffee breaks or full service elegant events where we can serve up to 1,800 guests. Some of the job duties include managing event inquires, assisting in detailing and executing events, and administrative duties as needed. We're looking for someone that is detail oriented, creative and enjoys working with people. 1+ years of experience working in a similar event coordinator role preferred or a hospitality background. Ability to work nights and weekends is a must. Event Intern duties include, but are not limited to, the following: Assist Event Coordinators in detailing events: create and update each client's BEO, room layouts and outside vendor information Contribute and participate in Phoenix marketing/in-house events (i.e. open houses, wedding shows) Assist Event Coordinators in scheduling tasting/detail appointments and follow up with updated event details in a timely manner Reply to incoming inquiries as needed Distribute event information to the proper departments and communicate client/event needs Coordinate all outside vendor logistics (load in/load out, set-up etc.) Day of execution: assisting in event/building set-up, directing event timeline with Event Captain, communicating with client throughout event as appropriate Assist with designing food displays and creating the appropriate menu cards Team Member Responsibilities Contribute to keeping the building show ready during business hours, specifically before tours Front desk/phone coverage as needed Data entry and database upkeep (corporate/social database + picture database) Assist with e-mail marketing and social media platforms Create and distribute signboards for all events Availability to fill in as needed during all events, especially during busy days, including restaurant events and trade shows, etc.