Caesars Entertainment Bettendorf, Iowa
Feb 22, 2024Full time
Monitors performance of slot machines and conditions of casino slot areas, ensuring all slot machines are operable and identified for repair as necessary. Create a memorable experience by providing excellent guest ESSENTIAL DUTIES & RESPONSIBILITIES Verifies jackpots, makes hopper fills, and fills out paperwork. Performs minor repair to slot machines. Handles customer relations and minor customer disputes. Maintains a pleasant, friendly and welcoming attitude at all times. Knowledge of all special events and promotional activities available to guest. Other duties as assigned.KNOWLEDGE, SKILLS & ABILITIES A high school diploma or GED equivalent preferred. Previous customer service experience preferred. Excellent verbal and written communication skills. Ability to perform multiple duties under frequent time pressures. Must be able to obtain and maintain a valid state gaming license.PHYSICAL DEMANDS & WORK ENVIRONMENT Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance. Work environment may include smoke and variable temperature, lighting and noise levels.