Reasor's Tulsa, OK, USA
Mar 21, 2019Full time
JOB TITLE: CAKE DECORATOR REPORTS TO: BAKERY MANAGER Cake Decorator Summary I measure my success as a Cake Decorator by the following: - I strive daily to exceed my customers' expectations by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with a lasting positive last impression. I know by following the Reasor's Service Model, I do make a difference. exceed my customers' expectations - I respect my customer, and those I work with, and this empowers me to do my very best to deliver a quality customer experience for each customer, and to assist those I work with in doing the same. I respect my customer - My fellow employees and I work to ensure that our department meets the high standards set out for us, and that we deliver on every aspect of the Reasor's Value Proposition daily. department meets the high standards Reasor's Value Proposition - I follow the bakery department's merchandising plans and standards so that my customer will find what they are looking for with ease, and will be excited and delighted by all the other possibilities available to them. - My fellow employees and I follow all preparation and/or production procedures when working with Fresh Foods, including abiding by all food safety procedures to ensure our customer has the highest quality product and that all prepared food is safe to eat. - I support bakery department cleaning standards by following company and food safety guidelines and using only approved equipment and cleaning chemicals for cleaning procedures within the department, including the production area and applicable service cases. - My fellow employees and I follow Reasor's policies and procedures as we go about our daily tasks knowing that this creates a safe and secure place to work and shop. - My safety, my customer's safety and the safety of those I work with is my first responsibility, and by following the procedures in place, and using the training provided, I go about my daily business mindful I have control over my safety and the safety of others. My safety, my customer's safety and the safety of those I work with - I am mindful that the equipment and tools that I use to perform my job are to be used properly and only after proper training. I know that if they are used improperly, I am a danger to myself, those I work with and possibly my customer. - I execute Standard Operating Procedures (SOPs) Cake Decorator: What I Do, How I Do It, and Why I Do It As a Cake Decorator, this is what I do: Bakery Department Operations Bakery Department Replenishment and Inventory Procedures Merchandising & Sales Floor Standards Food Production and Processing - Conscientiousness/Quality Orientation - Problem Solving As a Cake Decorator, this is how I do it: Building Relationships - Integrity - Cultural Enthusiasm - As a Cake Decorator, this is why I do it: Customer Focus - Supporting Reasor's Mission Statement - POSITION REQUIREMENTS: Must be at least eighteen (18) years of age. High school diploma or G.E.D. equivalent preferred. Ability to work a flexible schedule including evenings, weekends and holidays as needed. Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change. Ability to interpret, understand and follow instructions. Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 25 pounds without assistance. Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to squat, kneel and climb. Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning. Stands and/or walks continuously throughout shift. Visually locates merchandise and other objects, as well as verifies information, often in small print. May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity. May be exposed to cleaning solvents or other chemicals. May be exposed to latex, eggs, nuts, soy and wheat.