Job Description Tao Group Hospitality offers competitive benefits for all full-time team-members such as: Medical, Dental and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Mental Health Support and Services Fertility & Family Forming Support and Resources Pet Insurance Employee Discounts Time-off and much more! Responsible for supervising the daily operations and activities of the front-of-house employees in accordance with department policies and procedures, and the management of all front-of-house operations, with a focus on beverage operations. Interacts with the dining room guests, fellow employees, and supervises in a polite, courteous and hospitable manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. Anticipate and accommodate needs of the guests. Supervises and coordinates employee responsibilities to ensure that the restaurant is running efficiently and profitably. Participates in interviewing, hiring, and training new applicants and employee development of all subordinates. Responsible for the scheduling of Bartenders Participates in physical beverage inventory count and audits for all concepts within the building Requisitions beer, wine, and liquor orders to coporate beverage team and reconciles invoices w/beverage receiver In depth knowledge of Beverage menus for all concepts in the building Implementing operating policies for beverage controls in order to achieve maximized service. Responsible for ensuring all beverage storage areas are properly organized and secure. Attends BEO meetings and communicates beverage needs to General Manager and corporate beverage team Participation and input towards marketing activities as pertains to Beverage Participates in growth opportunities and employee development of all front-of-house employees, focusing on beer, wine, and spirits education. Possesses in-depth knowledge of all food and beverage menus within the building, with specialized attention to beverage program. Drives beverage sales while in service Responsible for conducting weekly bartender pour tests for all concepts in the building. Responsible for staff training and development for sales as they relate to beverage. Attends and participates in daily pre-service meetings. Manage payroll for all beverage receivers, stockers and bar prep positions. Set and achieve labor goals based off of business projections. Monitors cocktail batch quality and consistency for all concepts in the building. Regulates all POS functions requiring a manager's approval. Assists with job performance reviews. Addresses and resolves guest and employee concerns. Responsible for reconciling end-of-shift financials. Ability to perform the job duties of all supervised employees. Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies. Ensures Department of Health and company sanitation standards. Practical knowledge of the job duties of all supervised employees. Communicates clearly and concisely with heart-of-house employees during service. Oversees the completion of all opening and closing procedures as prescribed by company. Oversees the replacement or repair of all breakage, damage of equipment or furniture. Attends, leads and participates in any training sessions, departmental meetings or pre-service meetings. Learn by listening, observing other team members and sharing knowledge while leading by example. Portrays a positive and professional attitude. Demonstrates knowledge of venue, Tao Group Hospitality, its partners and supporting hotel environments. Works as part of a team and provides help and support to all fellow team members. EDUCATION/WORKING KNOWLEDGE: High School Diploma or equivalent required College degree preferred Minimum of three to five (3-5) years' leadership role experience in Food & Beverage working in a high-volume restaurant or nightclub Proof of eligibility to work in the United States Valid Driver's License 21+ years of age Maintain a professional, neat and well-groomed appearance adhering to the Company standards Possession of/or ability to possess valid working card as required by state/city and venue Proficient in Windows Microsoft Office Knowledge of POS and back office reporting systems Knowledge of profitability analysis and budgeting, cost of sales, payroll management Knowledge of nightclub operations and beverage service Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product Knowledge of special events and banquets Knowledge of state and local laws as it applies to liquor, labor, and health code regulations SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE: The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Must have strong problem-solving skills Excellent written and verbal communication skills required Ability to work under pressure and meet deadlines Must have good positive energy throughout the day Must be able to read the computer monitors and print legibly Must be able to sit and/or stand for extended periods of time Must be able to move quickly through work and set the pace in the office Must be able to push and lift up to 25 lbs. Small to Medium office environment Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 5-25% Local Travel (United States) Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain a high level of confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment About Us ABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
Oct 03, 2023
Full time
Job Description Tao Group Hospitality offers competitive benefits for all full-time team-members such as: Medical, Dental and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Mental Health Support and Services Fertility & Family Forming Support and Resources Pet Insurance Employee Discounts Time-off and much more! Responsible for supervising the daily operations and activities of the front-of-house employees in accordance with department policies and procedures, and the management of all front-of-house operations, with a focus on beverage operations. Interacts with the dining room guests, fellow employees, and supervises in a polite, courteous and hospitable manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook. Anticipate and accommodate needs of the guests. Supervises and coordinates employee responsibilities to ensure that the restaurant is running efficiently and profitably. Participates in interviewing, hiring, and training new applicants and employee development of all subordinates. Responsible for the scheduling of Bartenders Participates in physical beverage inventory count and audits for all concepts within the building Requisitions beer, wine, and liquor orders to coporate beverage team and reconciles invoices w/beverage receiver In depth knowledge of Beverage menus for all concepts in the building Implementing operating policies for beverage controls in order to achieve maximized service. Responsible for ensuring all beverage storage areas are properly organized and secure. Attends BEO meetings and communicates beverage needs to General Manager and corporate beverage team Participation and input towards marketing activities as pertains to Beverage Participates in growth opportunities and employee development of all front-of-house employees, focusing on beer, wine, and spirits education. Possesses in-depth knowledge of all food and beverage menus within the building, with specialized attention to beverage program. Drives beverage sales while in service Responsible for conducting weekly bartender pour tests for all concepts in the building. Responsible for staff training and development for sales as they relate to beverage. Attends and participates in daily pre-service meetings. Manage payroll for all beverage receivers, stockers and bar prep positions. Set and achieve labor goals based off of business projections. Monitors cocktail batch quality and consistency for all concepts in the building. Regulates all POS functions requiring a manager's approval. Assists with job performance reviews. Addresses and resolves guest and employee concerns. Responsible for reconciling end-of-shift financials. Ability to perform the job duties of all supervised employees. Ensures that the venue is compliant with all federal, state and local laws and regulations; and company policies. Ensures Department of Health and company sanitation standards. Practical knowledge of the job duties of all supervised employees. Communicates clearly and concisely with heart-of-house employees during service. Oversees the completion of all opening and closing procedures as prescribed by company. Oversees the replacement or repair of all breakage, damage of equipment or furniture. Attends, leads and participates in any training sessions, departmental meetings or pre-service meetings. Learn by listening, observing other team members and sharing knowledge while leading by example. Portrays a positive and professional attitude. Demonstrates knowledge of venue, Tao Group Hospitality, its partners and supporting hotel environments. Works as part of a team and provides help and support to all fellow team members. EDUCATION/WORKING KNOWLEDGE: High School Diploma or equivalent required College degree preferred Minimum of three to five (3-5) years' leadership role experience in Food & Beverage working in a high-volume restaurant or nightclub Proof of eligibility to work in the United States Valid Driver's License 21+ years of age Maintain a professional, neat and well-groomed appearance adhering to the Company standards Possession of/or ability to possess valid working card as required by state/city and venue Proficient in Windows Microsoft Office Knowledge of POS and back office reporting systems Knowledge of profitability analysis and budgeting, cost of sales, payroll management Knowledge of nightclub operations and beverage service Knowledge of purchasing, receiving, inventories and cost controls as it applies to bar product Knowledge of special events and banquets Knowledge of state and local laws as it applies to liquor, labor, and health code regulations SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE: The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Must have strong problem-solving skills Excellent written and verbal communication skills required Ability to work under pressure and meet deadlines Must have good positive energy throughout the day Must be able to read the computer monitors and print legibly Must be able to sit and/or stand for extended periods of time Must be able to move quickly through work and set the pace in the office Must be able to push and lift up to 25 lbs. Small to Medium office environment Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment 5-25% Local Travel (United States) Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain a high level of confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment About Us ABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. Tao Group Hospitality acquired Hakkasan Group in April 2021. The combined company operates over 80 branded locations in over 20 markets across four continents and features a collection of widely recognized hospitality brands. These include TAO, Hakkasan, OMNIA, Marquee, LAVO, Beauty & Essex, Wet Republic, Yauatcha, Ling Ling, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, Jewel, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors.
Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees Documents, investigates, escalates and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. Performs other duties as required or assigned Qualifications 2+ years of experiencing leading or managing a front-of-house restaurant team Understanding of steps of service Outstanding communication, leadership and problem-solving skills Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred Knowledge of Italian cuisine and beverage highly preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Food Handler's License preferred Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! The base pay range for this position is $65,000 - $75,000 per year. Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Oct 03, 2023
Full time
Company Description Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge Job Description The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees Documents, investigates, escalates and resolves all employee and guests incidents Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications Reviews financial information such as sales, inventory and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. Performs other duties as required or assigned Qualifications 2+ years of experiencing leading or managing a front-of-house restaurant team Understanding of steps of service Outstanding communication, leadership and problem-solving skills Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred Knowledge of Italian cuisine and beverage highly preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Food Handler's License preferred Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! The base pay range for this position is $65,000 - $75,000 per year. Eataly is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly's policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
Are you energetic and creative? Are you passionate about craft cocktails and always tuned into the latest industry trends? Do you have experience in leading and coaching bar teams in a fast-paced environment? Swingers - the crazy golf club is looking for a Bar Manager to join our team! We offer excellent benefits and annual compensation of $75,000-$90,000 . The benefits: Competitive salaries with ample room for career growth Annual Bonus eligibility 12 days of Paid Time Off, plus additional days as you grow with the company Three different CIGNA medical plans to suit you and your family's needs, plus dental and vision options 401(k) plans so you can invest in your future Life Insurance with employer contribution Voluntary Short Term Disability Insurance Free Telemedicine & bill review services via the Healthjoy app Access to Swingers Benefits Hub, which provides exclusive discounts on everyday purchases! Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA), great for everyday expenses 8 weeks of Swingers Paid Family Leave after 1 year of employment Free golf and 50% off drinks At Swingers, we are passionate about finding exceptional people and helping them to grow and develop with us. We have clear career paths and comprehensive training plans in place to help our team members at every level to identify their goals and develop long and rewarding careers! About us: Having taken London and New York by storm, Swingers - the competitive socializing phenomenon - has expanded in the US to DC and NYC. Described as "one of the coolest things in the world right now" and "one of the most fun bars in London," Swingers combines crazy golf (our take on mini golf) with gourmet street food and premium cocktails to create an outstanding, immersive experience. Check it out for yourself: Swingers.club/US or The role: The Bar Manager has two main purposes- they are responsible for ensuring the seamless operation of the Swingers bars, as well as managing the team, stock and equipment on a day-to-day basis. In addition, they oversee all floor activities related to service and entertainment on any assigned shift acting in the capacity of either a Manager on Duty or Lead Manager. With an overriding focus on team and guest experience the Bar Manager balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence. As the Bar Manager, you will: Use your creativity and knowledge of industry trends to create and implement beverage specials Lead by example and maintain a culture of premium standards behind the bar Put a premium on guest experience through strong leadership and coaching of the team Contribute to creating an educational beverage program and developing product knowledge Take point in the new hire onboarding and training processes, as well as the ongoing development Manage beverage program inventory and ordering Our perfect candidate has: Minimum 3 years' experience managing a team of 10+ bartenders in a quality driven, high-volume environment Passion for craft cocktails/cocktail culture, and craft cocktail bartending experience Extensive beverage knowledge, and a pulse on industry trends Experience in delivering a high-quality cocktail program in a fast-paced environment Ability to establish a culture of premium standards behind the bar with a commitment to efficiency Strong leadership and coaching skills Charisma, energy, and enthusiasm Excellent communication skills with the ability to relate to team members at all levels The ability to manage under pressure and make decisions in real time The ability to manage multiple operational and managerial tasks simultaneously Personal maturity to deal with confidential information and/or issues with discretion and sound judgment A healthy interest in social competition and passion for hospitality TIPS alcohol certification Food handling certification The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation. The base pay range for this position is $75,000-$90,000. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc. If you think you've got what it takes and would like to join our team as a Bar Manager, please click 'Apply' now! Commitment to Equal Opportunity: At Swingers, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.
Oct 03, 2023
Full time
Are you energetic and creative? Are you passionate about craft cocktails and always tuned into the latest industry trends? Do you have experience in leading and coaching bar teams in a fast-paced environment? Swingers - the crazy golf club is looking for a Bar Manager to join our team! We offer excellent benefits and annual compensation of $75,000-$90,000 . The benefits: Competitive salaries with ample room for career growth Annual Bonus eligibility 12 days of Paid Time Off, plus additional days as you grow with the company Three different CIGNA medical plans to suit you and your family's needs, plus dental and vision options 401(k) plans so you can invest in your future Life Insurance with employer contribution Voluntary Short Term Disability Insurance Free Telemedicine & bill review services via the Healthjoy app Access to Swingers Benefits Hub, which provides exclusive discounts on everyday purchases! Easy to use Pre-Tax Transit & Parking benefits so you can save on your daily commute Flexible Spending Accounts (FSA), Dependent Care & Health Savings Accounts (HSA), great for everyday expenses 8 weeks of Swingers Paid Family Leave after 1 year of employment Free golf and 50% off drinks At Swingers, we are passionate about finding exceptional people and helping them to grow and develop with us. We have clear career paths and comprehensive training plans in place to help our team members at every level to identify their goals and develop long and rewarding careers! About us: Having taken London and New York by storm, Swingers - the competitive socializing phenomenon - has expanded in the US to DC and NYC. Described as "one of the coolest things in the world right now" and "one of the most fun bars in London," Swingers combines crazy golf (our take on mini golf) with gourmet street food and premium cocktails to create an outstanding, immersive experience. Check it out for yourself: Swingers.club/US or The role: The Bar Manager has two main purposes- they are responsible for ensuring the seamless operation of the Swingers bars, as well as managing the team, stock and equipment on a day-to-day basis. In addition, they oversee all floor activities related to service and entertainment on any assigned shift acting in the capacity of either a Manager on Duty or Lead Manager. With an overriding focus on team and guest experience the Bar Manager balances operational excellence, commercial acumen, safety compliance and a developing display of emotional intelligence. As the Bar Manager, you will: Use your creativity and knowledge of industry trends to create and implement beverage specials Lead by example and maintain a culture of premium standards behind the bar Put a premium on guest experience through strong leadership and coaching of the team Contribute to creating an educational beverage program and developing product knowledge Take point in the new hire onboarding and training processes, as well as the ongoing development Manage beverage program inventory and ordering Our perfect candidate has: Minimum 3 years' experience managing a team of 10+ bartenders in a quality driven, high-volume environment Passion for craft cocktails/cocktail culture, and craft cocktail bartending experience Extensive beverage knowledge, and a pulse on industry trends Experience in delivering a high-quality cocktail program in a fast-paced environment Ability to establish a culture of premium standards behind the bar with a commitment to efficiency Strong leadership and coaching skills Charisma, energy, and enthusiasm Excellent communication skills with the ability to relate to team members at all levels The ability to manage under pressure and make decisions in real time The ability to manage multiple operational and managerial tasks simultaneously Personal maturity to deal with confidential information and/or issues with discretion and sound judgment A healthy interest in social competition and passion for hospitality TIPS alcohol certification Food handling certification The capability to meet the physical and scheduling demands of the position, including walking, standing, or lifting heavy items for extended periods, and working nights, weekends, and holidays An essential function of this position is to be on premises to perform all work requirements. Necessary reasonable accommodations based on disability, pregnancy, gender identity, sincerely held religious beliefs, or any other characteristic protected by federal, state, or local law will be provided so that employees can perform the essential functions of their jobs, so long as such accommodations do not pose an undue hardship. Please contact Human Resources if you require a reasonable accommodation. The base pay range for this position is $75,000-$90,000. The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc. If you think you've got what it takes and would like to join our team as a Bar Manager, please click 'Apply' now! Commitment to Equal Opportunity: At Swingers, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees and our guests. Swingers is proud to be an equal opportunity workplace.
Description Immediate position available for an Operations Manager for high volume established banquet and catering company. Position requires prior experience in the banquet/hospitality industry. Must possess leadership values and strong work ethic. Duties & Responsibilities: All areas of guest service and core standards Daily supervision, coordination and direction of all colleagues in the Banquet and Banquet Set-up Department including staff supervision, tip distribution, ringing in of checks, alcohol distribution, etc. Scheduling of Banquet Set-up Department to ensure banquet facilities are cleaned and set for events Ensuring all functions maintain a first class and positive visual impact; including ambiance, cleanliness, orderliness, décor and service flows. Maintaining high staff morale and team spirit within the Banquet Department. Leading and coaching all colleagues in the banquet services department Lead recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs. Create and implement colleague-training initiatives Implementing meeting and conference service standards. Creating and implementing new processes and procedures to drive the department forward The overall financial success of the department, including day-to-day payroll control, planning yearly capital improvements and exercising control of fixed and variable expenses. Responsibilities include, but not limited to: supervising, hiring and training of new staff (servers, bartenders and captains). Ordering of liquor, bar supplies, soda mixes, Co2 and any other items needed for the execution of events. Costing of bar packages to ensure pour costs can be met. Ordering of linens, napkins, and table clothes on a weekly basis. Attend weekly banquet meetings to take accurate notes to be reviewed with banquet staff prior to event. Oversee all bar functions, including inventory and pulling of liquor, pour size, staff attire, tips and usage report Assist in training and overseeing proper serving and clearing procedures (ie: glassware, trays ) Company Information The foundry was built in the early 1900's as a manufacturing plant for Railroad signals which changed the age of the railroad industry forever. With its impressive façade, and floor to ceiling windows, its magnificent appearance represents Buffalo's prestigious heritage and notable history. The Foundry has been refurbished to its original elegance and grandeur with a chic, industrial stylish hotel and banquet venue in WNY. Our hotel places you centrally located to some of Buffalo's premier attractions. Minutes away from Buffalo's prestigious Albright Knox Art Gallery, the renowned Burchfield Penny Art Center, The Historical Museum, The Buffalo Zoo, Buffalo State College and an array of specialty shops and restaurants on the Elmwood Avenue strip. Visit Niagara Falls, only a short distance to one of the seven wonders of the world. Only minutes away from downtown Buffalo, the Foundry Suites is the place to stay.
Oct 03, 2023
Full time
Description Immediate position available for an Operations Manager for high volume established banquet and catering company. Position requires prior experience in the banquet/hospitality industry. Must possess leadership values and strong work ethic. Duties & Responsibilities: All areas of guest service and core standards Daily supervision, coordination and direction of all colleagues in the Banquet and Banquet Set-up Department including staff supervision, tip distribution, ringing in of checks, alcohol distribution, etc. Scheduling of Banquet Set-up Department to ensure banquet facilities are cleaned and set for events Ensuring all functions maintain a first class and positive visual impact; including ambiance, cleanliness, orderliness, décor and service flows. Maintaining high staff morale and team spirit within the Banquet Department. Leading and coaching all colleagues in the banquet services department Lead recruiting, staffing and scheduling ensuring adequate staffing levels to satisfy guest needs. Create and implement colleague-training initiatives Implementing meeting and conference service standards. Creating and implementing new processes and procedures to drive the department forward The overall financial success of the department, including day-to-day payroll control, planning yearly capital improvements and exercising control of fixed and variable expenses. Responsibilities include, but not limited to: supervising, hiring and training of new staff (servers, bartenders and captains). Ordering of liquor, bar supplies, soda mixes, Co2 and any other items needed for the execution of events. Costing of bar packages to ensure pour costs can be met. Ordering of linens, napkins, and table clothes on a weekly basis. Attend weekly banquet meetings to take accurate notes to be reviewed with banquet staff prior to event. Oversee all bar functions, including inventory and pulling of liquor, pour size, staff attire, tips and usage report Assist in training and overseeing proper serving and clearing procedures (ie: glassware, trays ) Company Information The foundry was built in the early 1900's as a manufacturing plant for Railroad signals which changed the age of the railroad industry forever. With its impressive façade, and floor to ceiling windows, its magnificent appearance represents Buffalo's prestigious heritage and notable history. The Foundry has been refurbished to its original elegance and grandeur with a chic, industrial stylish hotel and banquet venue in WNY. Our hotel places you centrally located to some of Buffalo's premier attractions. Minutes away from Buffalo's prestigious Albright Knox Art Gallery, the renowned Burchfield Penny Art Center, The Historical Museum, The Buffalo Zoo, Buffalo State College and an array of specialty shops and restaurants on the Elmwood Avenue strip. Visit Niagara Falls, only a short distance to one of the seven wonders of the world. Only minutes away from downtown Buffalo, the Foundry Suites is the place to stay.
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. Server Assistant / Busser About Us: Scott's Pointe is a premier destination located in Calverton, NY. Our venue is home to the Lakeview Terrace Bar & Grill, we provide food and beverage service to our restaurant, 2 bars, and lakeside VIP Cabanas. We are able to cater for large events such as: corporate banquets, weddings, holiday parties, and other special occasions. About the Role: We are seeking a hard-working Server Assistant to join our team at the Lakeview Terrace Bar & Grill. Your primary responsibility will be to enhance our guests' dining experience by providing excellent support to our servers and maintaining cleanliness in our dining areas. Providing service to the lakeside VIP Cabanas and banquette rooms will be needed as well. Key Responsibilities: Assisting servers and bartenders with delivering food and beverages to customers. Clearing tables promptly and ensuring they are set for the next guests. Restocking necessary items such as napkins, straws, and utensils. Keeping the dining area clean and organized. Assisting with opening and closing duties. About You: Previous experience as a server assistant or busser in a similar setting is beneficial. Excellent customer service skills. Strong communication and teamwork abilities. Positive attitude and patience when dealing with busy shifts. Able to follow instructions and adapt to changing situations. Able to work various shifts including weekends. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and crawling all day. The employee must frequently lift and/or move items that weigh more than 30 pounds. What We Offer: An exciting and dynamic work environment. Competitive pay and tips. Opportunities for professional development and career growth. Inclusion and Equal Opportunity Employment: Scott's Pointe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome and encourage applications from people of all backgrounds, genders, orientations, ages, religions, and ethnicities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Job Questions: What languages do you speak fluently? What is your desired salary? What is your earliest start date? Can you work weekends? Can you work evenings? Can you work overtime? Do you currently live within the United States? Are you currently working? Scott's Pointe is located in Calverton, NY - How can will your commute be? Can you comfortably lift and carry up to 50 lbs?
Oct 03, 2023
Full time
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. Server Assistant / Busser About Us: Scott's Pointe is a premier destination located in Calverton, NY. Our venue is home to the Lakeview Terrace Bar & Grill, we provide food and beverage service to our restaurant, 2 bars, and lakeside VIP Cabanas. We are able to cater for large events such as: corporate banquets, weddings, holiday parties, and other special occasions. About the Role: We are seeking a hard-working Server Assistant to join our team at the Lakeview Terrace Bar & Grill. Your primary responsibility will be to enhance our guests' dining experience by providing excellent support to our servers and maintaining cleanliness in our dining areas. Providing service to the lakeside VIP Cabanas and banquette rooms will be needed as well. Key Responsibilities: Assisting servers and bartenders with delivering food and beverages to customers. Clearing tables promptly and ensuring they are set for the next guests. Restocking necessary items such as napkins, straws, and utensils. Keeping the dining area clean and organized. Assisting with opening and closing duties. About You: Previous experience as a server assistant or busser in a similar setting is beneficial. Excellent customer service skills. Strong communication and teamwork abilities. Positive attitude and patience when dealing with busy shifts. Able to follow instructions and adapt to changing situations. Able to work various shifts including weekends. Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and crawling all day. The employee must frequently lift and/or move items that weigh more than 30 pounds. What We Offer: An exciting and dynamic work environment. Competitive pay and tips. Opportunities for professional development and career growth. Inclusion and Equal Opportunity Employment: Scott's Pointe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome and encourage applications from people of all backgrounds, genders, orientations, ages, religions, and ethnicities. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Job Questions: What languages do you speak fluently? What is your desired salary? What is your earliest start date? Can you work weekends? Can you work evenings? Can you work overtime? Do you currently live within the United States? Are you currently working? Scott's Pointe is located in Calverton, NY - How can will your commute be? Can you comfortably lift and carry up to 50 lbs?
Hersha Hospitality Management
Lake Placid, New York
Opportunity: Banquet Captain Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards. Your Growth Path Assistant Banquet Manager - Assistant Restaurant Manager - Banquet Manager Your Focus Check Banquet Staff's Event Orders to ensure that all information is accurate. Check room set-up to see that Banquet Event Order directions are completely followed. Act as point of contact for group representatives. Communicate all Banquet Event Order changes to catering or convention services office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and/or housepersons. Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Post all banquet checks at end of the day and turn in to night audit. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Oversee staff to ensure that proper liquor controls are in use. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous banquet experience required. Work Environment and Context Work schedule varies and will include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here. ID: 7 UltiPro Location Description: 7 Whiteface Inn Lane Lake Placid New York 12946 US External Company URL: Minimum: USD $15.00/Hr.
Oct 03, 2023
Full time
Opportunity: Banquet Captain Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards. Your Growth Path Assistant Banquet Manager - Assistant Restaurant Manager - Banquet Manager Your Focus Check Banquet Staff's Event Orders to ensure that all information is accurate. Check room set-up to see that Banquet Event Order directions are completely followed. Act as point of contact for group representatives. Communicate all Banquet Event Order changes to catering or convention services office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and/or housepersons. Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Post all banquet checks at end of the day and turn in to night audit. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Oversee staff to ensure that proper liquor controls are in use. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous banquet experience required. Work Environment and Context Work schedule varies and will include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here. ID: 7 UltiPro Location Description: 7 Whiteface Inn Lane Lake Placid New York 12946 US External Company URL: Minimum: USD $15.00/Hr.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location the goodtime hotel is a newly developed mixed-use project designed Morris Adjmi and Ken Fulk offering over 45,000 SF of ground floor and retail opportunities in the heart of Miami Beach. The modern, expansive storefronts can accommodate configurations ranging from 500 to 5,000+ SF of purpose-built retail space with frontages along Washington Ave., 6th St. and 7th St. - providing unparalleled branding exposure to the millions of tourists who visit Miami each year. Overview The Pool Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing positive, attentive, courteous, and efficient service to guests throughout their dining experience. He/she is also responsible for maintaining par level and service quality of menu s. Thi is a PT position. Responsibilities - Employees must always be positive, attentive, friendly, helpful, and courteous to all guests, managers, and other employees. - Greet and seat guests at appropriate tables promptly. - Be attentive to guests' needs and assist in providing a pleasant dining experience. - Be familiar with the reservation system ( Resy ) and actively us e it during operations. - Know how to properly take and input reservations for all outlets , and seat guests according to restaurant layout and reservation system seating assignments . - Ensure quality control of menus regarding cleanliness and appearance. Notify management of the current menu level and number of replacements needed. - Perform opening and closing duties according to the established side work checklist. - Ability to answer the telephone , check voicemails, and return phone calls according to standards. - Have complete knowledge of standards of service for receiving a room service order. - Have a thorough knowledge of menus , hours of operation, and current specials in all applicable departments. - Assist servers , bartenders, and bussers in the servicing of guests as needed. - Know and understand the state liquor laws. - Ensure overall guest satisfaction.
Oct 03, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location the goodtime hotel is a newly developed mixed-use project designed Morris Adjmi and Ken Fulk offering over 45,000 SF of ground floor and retail opportunities in the heart of Miami Beach. The modern, expansive storefronts can accommodate configurations ranging from 500 to 5,000+ SF of purpose-built retail space with frontages along Washington Ave., 6th St. and 7th St. - providing unparalleled branding exposure to the millions of tourists who visit Miami each year. Overview The Pool Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing positive, attentive, courteous, and efficient service to guests throughout their dining experience. He/she is also responsible for maintaining par level and service quality of menu s. Thi is a PT position. Responsibilities - Employees must always be positive, attentive, friendly, helpful, and courteous to all guests, managers, and other employees. - Greet and seat guests at appropriate tables promptly. - Be attentive to guests' needs and assist in providing a pleasant dining experience. - Be familiar with the reservation system ( Resy ) and actively us e it during operations. - Know how to properly take and input reservations for all outlets , and seat guests according to restaurant layout and reservation system seating assignments . - Ensure quality control of menus regarding cleanliness and appearance. Notify management of the current menu level and number of replacements needed. - Perform opening and closing duties according to the established side work checklist. - Ability to answer the telephone , check voicemails, and return phone calls according to standards. - Have complete knowledge of standards of service for receiving a room service order. - Have a thorough knowledge of menus , hours of operation, and current specials in all applicable departments. - Assist servers , bartenders, and bussers in the servicing of guests as needed. - Know and understand the state liquor laws. - Ensure overall guest satisfaction.
Hyatt Regency San Francisco Downtown SOMA
San Francisco, California
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview Assist Server in providing quality food and beverage service to guests, according to Hotel specifications, courteously and efficiently while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. They also transport utensils and service ware in order to provide food servers with appropriate equipment for guests' dining experience, replenish food on hot and cold buffets, expedite and deliver food to guests' table. Correctly describes and informs guest of food as necessary with each interaction per restaurant specifications. Restocks all dishes and utensils as they are cleaned. Cleans physical surroundings Responsibilities Fundamental Requirements : - Prepares foods such as fruit, juices, cereals, bread, hot food, etc. - Replenishes food on hot/cold buffets - replenishes ice and maintain time/temp standards clean and inspects tables. - Restocks all clean glasses, silverware and plates. - Expedites and delivers all food items from the kitchen to guest tables in a timely manner with the knowledge of proper production and quality control per restaurant standards. - Knowledge of menu items and descriptions for interaction with guests at delivery. - Works with cooks to maintain adequate supply of food based upon consumption. - Performs general cleaning in order to stay in compliance with the Health Department. - Restocks outlets with appropriate inventory. Breaks down buffet, clean all serving vessels, replace and set for next day's business. - Puts away food stock and dry goods in their proper location. - Keep all work areas clean and properly stocked according to the current meal period. - Keep all tables cleaned and properly set according to property specific standards. - Break down trays of soiled dishes and linen in the dish room area according to established standards. - Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests. - Complete daily opening and closing duties and cleaning according to established side-work checklist. - Provide service to guests in server's absence, as needed. - Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water). - Assist bartenders with set-up, break-down, and replenishment of bar inventory. Supportive Functions : In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. - Performs general cleaning tasks to adhere to health and safety standards. - Keeps work areas clean and organized. - Completes other job duties as assigned by supervisor. - Cleans and dries floor to avoid slip and fall accidents. - Attends all mandatory meetings.
Oct 02, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms. Overview Assist Server in providing quality food and beverage service to guests, according to Hotel specifications, courteously and efficiently while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. They also transport utensils and service ware in order to provide food servers with appropriate equipment for guests' dining experience, replenish food on hot and cold buffets, expedite and deliver food to guests' table. Correctly describes and informs guest of food as necessary with each interaction per restaurant specifications. Restocks all dishes and utensils as they are cleaned. Cleans physical surroundings Responsibilities Fundamental Requirements : - Prepares foods such as fruit, juices, cereals, bread, hot food, etc. - Replenishes food on hot/cold buffets - replenishes ice and maintain time/temp standards clean and inspects tables. - Restocks all clean glasses, silverware and plates. - Expedites and delivers all food items from the kitchen to guest tables in a timely manner with the knowledge of proper production and quality control per restaurant standards. - Knowledge of menu items and descriptions for interaction with guests at delivery. - Works with cooks to maintain adequate supply of food based upon consumption. - Performs general cleaning in order to stay in compliance with the Health Department. - Restocks outlets with appropriate inventory. Breaks down buffet, clean all serving vessels, replace and set for next day's business. - Puts away food stock and dry goods in their proper location. - Keep all work areas clean and properly stocked according to the current meal period. - Keep all tables cleaned and properly set according to property specific standards. - Break down trays of soiled dishes and linen in the dish room area according to established standards. - Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests. - Complete daily opening and closing duties and cleaning according to established side-work checklist. - Provide service to guests in server's absence, as needed. - Maintain beverage levels in glasses/cups on table at least full at all times. (coffee, tea, soda, lemonade, and water). - Assist bartenders with set-up, break-down, and replenishment of bar inventory. Supportive Functions : In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. - Performs general cleaning tasks to adhere to health and safety standards. - Keeps work areas clean and organized. - Completes other job duties as assigned by supervisor. - Cleans and dries floor to avoid slip and fall accidents. - Attends all mandatory meetings.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Ambassador Hotel is located in the heart of Waikiki, on the south shore of Honolulu. The hotel is a comfortable home away from home, where our friendly staff and warm service perfectly capture the 'Spirit of Aloha'. Enjoy our spacious accommodations with all of the amenities of home. The Ambassador Hotel Waikiki offers 311 spacious guest rooms accommodations with all of the amenities of home. Overview Open Roles with TableOne Hospitality at Waikiki Swim and Social Club. Your day in the sun is here! NOW HIRING: - Pool Manager - Junior Sous Chef - Cooks - Prep Cooks - Servers - Cashier / Baristas - Bartenders Click here to apply!
Oct 01, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Ambassador Hotel is located in the heart of Waikiki, on the south shore of Honolulu. The hotel is a comfortable home away from home, where our friendly staff and warm service perfectly capture the 'Spirit of Aloha'. Enjoy our spacious accommodations with all of the amenities of home. The Ambassador Hotel Waikiki offers 311 spacious guest rooms accommodations with all of the amenities of home. Overview Open Roles with TableOne Hospitality at Waikiki Swim and Social Club. Your day in the sun is here! NOW HIRING: - Pool Manager - Junior Sous Chef - Cooks - Prep Cooks - Servers - Cashier / Baristas - Bartenders Click here to apply!
Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management. Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam. Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality. For more information, visit Northwood's website at Job Description Food and Beverage Admin/ Supervisorat The Ballantyne, A Luxury Collection Hotel JOB SUMMARY The F B Admin/Supervisor is responsible for assisting the Food and Beverage Director and Restaurant Manager overseeing the daily operation in multiple F B outlets during afternoon, evening to achieve guest satisfaction, quality service and compliance with company, franchise and Forbes standards. JOB DUTIES Oversees and assists in the daily operations of Gallery Restaurant, in room dining and/or Gallery and Ryal bars during shift to maintain smooth operations and guest satisfaction. Assists team members during busy periods. Assists food and beverage director and restaurant managers with scheduling interviews, and making menus for the restaurant. Supervises, trains and coaches bartenders, servers, server assistants, and in room dining servers. Provides recommendations for team member recognition, performance evaluation and discipline. Assists in creating and implementing hotel and franchise programs and promotion events. Monitors sanitation of F B outlets to ensures compliance with federal, state and local regulations, including OSHA and health department regulations. Responds quickly to guests' requests in a friendly and professional manner. Follows up to ensure guest satisfaction. Notifies F B Manager or Director of Restaurants Bards of any incidents or conflicts that affect normal business operations or guest service. EDUCATION AND EXPERIENCE High school diploma or equivalent; associate's degree preferred Administrative, and Food and Beverage experience. SKILLS ABILITIES Thorough knowledge of restaurant/hotel practices and procedures Excellent verbal and written communication skills Excellent organizational and time management skills Ability to manage multiple job priorities at same time Ability to work a flexible schedule that includes nights, weekends and holidays PHYSICAL REQUIREMENTS Ability to bend, walk and move about for extended periods, talk, hear, stand, sit, reach, grasp and perform repetitive motions Ability to push, pull, lift, carry or otherwise move items up to 10 lbs regularly and 40 lbs occasionally Benefits: 401k after 90 days, fully vested, company match to 3% Medical (4 plan choices) Dental (2 Plan choices) Vision Employee Assistance Program (EAP) Flexible Spending Account (FSA) Awesome Paid Time Off policy Marriott Hotel Discounts Worldwide Northwood Hospitality Discounts Discounts at our Gallery Restaurant and Spa EEO and ADA Statements The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations. We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.
Oct 01, 2023
Full time
Northwood Investors is a privately held real estate investment advisor that was founded in 2006 by John Kukral, the former President and CEO of Blackstone Real Estate Advisors. Northwood employs a fundamental, value-driven investment strategy with a longer-term outlook. Northwood invests alongside institutional and private clients in a broad range of real estate and real estate-related investment opportunities globally, with approximately $7 billion of assets under management. Northwood has office locations in the US in Denver (headquarters), New York, Dallas, Los Angeles and Charlotte. The firm also has employees who work for vertically integrated platforms, such as Retail and Hospitality, in Florida, North and South Carolina, California, and Texas. Additionally, the firm has professional teams located in the United Kingdom, Luxembourg, Paris, Singapore, and Amsterdam. Northwood Hospitality, a wholly owned subsidiary of Northwood Investors, manages the prominent hotel portfolio acquired by Northwood Investors. The growing portfolio of Northwood Hospitality currently consists of fourteen iconic properties, thirteen of which are managed by Northwood Hospitality. For more information, visit Northwood's website at Job Description Food and Beverage Admin/ Supervisorat The Ballantyne, A Luxury Collection Hotel JOB SUMMARY The F B Admin/Supervisor is responsible for assisting the Food and Beverage Director and Restaurant Manager overseeing the daily operation in multiple F B outlets during afternoon, evening to achieve guest satisfaction, quality service and compliance with company, franchise and Forbes standards. JOB DUTIES Oversees and assists in the daily operations of Gallery Restaurant, in room dining and/or Gallery and Ryal bars during shift to maintain smooth operations and guest satisfaction. Assists team members during busy periods. Assists food and beverage director and restaurant managers with scheduling interviews, and making menus for the restaurant. Supervises, trains and coaches bartenders, servers, server assistants, and in room dining servers. Provides recommendations for team member recognition, performance evaluation and discipline. Assists in creating and implementing hotel and franchise programs and promotion events. Monitors sanitation of F B outlets to ensures compliance with federal, state and local regulations, including OSHA and health department regulations. Responds quickly to guests' requests in a friendly and professional manner. Follows up to ensure guest satisfaction. Notifies F B Manager or Director of Restaurants Bards of any incidents or conflicts that affect normal business operations or guest service. EDUCATION AND EXPERIENCE High school diploma or equivalent; associate's degree preferred Administrative, and Food and Beverage experience. SKILLS ABILITIES Thorough knowledge of restaurant/hotel practices and procedures Excellent verbal and written communication skills Excellent organizational and time management skills Ability to manage multiple job priorities at same time Ability to work a flexible schedule that includes nights, weekends and holidays PHYSICAL REQUIREMENTS Ability to bend, walk and move about for extended periods, talk, hear, stand, sit, reach, grasp and perform repetitive motions Ability to push, pull, lift, carry or otherwise move items up to 10 lbs regularly and 40 lbs occasionally Benefits: 401k after 90 days, fully vested, company match to 3% Medical (4 plan choices) Dental (2 Plan choices) Vision Employee Assistance Program (EAP) Flexible Spending Account (FSA) Awesome Paid Time Off policy Marriott Hotel Discounts Worldwide Northwood Hospitality Discounts Discounts at our Gallery Restaurant and Spa EEO and ADA Statements The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. We are proud to be an equal opportunity workplace and we practice being committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. We will require background checks and employment verifications and in some roles drug screens due to our contractual obligations. We offer competitive benefits and wellness programs: Competitive, pay, generous time off policies, paid parental leave, charitable matching donation program, paid volunteer time off, physical wellness reimbursement, company paid training, conferences and professional membership fees, employee/friends/family discounts at our hotel properties to name a few.
Overview Opportunity: Banquet Captain Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards. Your Growth Path Assistant Banquet Manager - Assistant Restaurant Manager - Banquet Manager Your Focus Check Banquet Staff's Event Orders to ensure that all information is accurate. Check room set-up to see that Banquet Event Order directions are completely followed. Act as point of contact for group representatives. Communicate all Banquet Event Order changes to catering or convention services office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and/or housepersons. Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Post all banquet checks at end of the day and turn in to night audit. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Oversee staff to ensure that proper liquor controls are in use. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous banquet experience required. Work Environment and Context Work schedule varies and will include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
Oct 01, 2023
Full time
Overview Opportunity: Banquet Captain Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards. Your Growth Path Assistant Banquet Manager - Assistant Restaurant Manager - Banquet Manager Your Focus Check Banquet Staff's Event Orders to ensure that all information is accurate. Check room set-up to see that Banquet Event Order directions are completely followed. Act as point of contact for group representatives. Communicate all Banquet Event Order changes to catering or convention services office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and/or housepersons. Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Post all banquet checks at end of the day and turn in to night audit. Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages. Oversee staff to ensure that proper liquor controls are in use. Follow sustainability guidelines and practices related to HHM's EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous banquet experience required. Work Environment and Context Work schedule varies and will include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
Job Description Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A people-first orientation; a genuine desire and the ability to provide the highest level of customer service; and strong interpersonal skills are the keys to success in this position. Essential Functions Supervise all front-of-house service. Work hands-on with bartenders, servers, bussers, take-out associates, hosts during service, assisting with all of their duties. Focus on all guests, both in the dining room and at the counters, in order to empower the team to deliver whatever the guests need. Open and close restaurant, as required. Ensure proper cash controls. Maintain and enforce proper sanitation protocols at all times. Ensure and maintain proper food presentation at all times. Train newly hired service and counter associates. Provide on-going training and refinement for existing staff. Ensure that company service standards are met (i.e. B-Way Of Service, Courtesy). Communicate effectively with internal and external clients. Be a motivating leader to staff to constantly improve and exceed customer expectations. Maintain a clean and organized operation. This position involves regular walking, standing, sitting, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, and focus adjustment. May be a need to move or lift items over 15 pounds. Qualifications and Competencies 2 years of full-service restaurant or high-end retail food management experience. Strong organizational and communication skills (both verbal and written). Basic math functions such as addition, subtraction, multiplication, and division. Ability to train and lead a staff of food professionals. Dedication to providing the highest level of customer service. Understanding of peak demand scheduling, floor coverage and supervision. Must be able to work a flexible schedule based on department and company needs. Physical Requirements This position involves regular walking, standing, sitting, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. May be a need to move or lift items under 20 pounds.
Sep 29, 2023
Full time
Job Description Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview A people-first orientation; a genuine desire and the ability to provide the highest level of customer service; and strong interpersonal skills are the keys to success in this position. Essential Functions Supervise all front-of-house service. Work hands-on with bartenders, servers, bussers, take-out associates, hosts during service, assisting with all of their duties. Focus on all guests, both in the dining room and at the counters, in order to empower the team to deliver whatever the guests need. Open and close restaurant, as required. Ensure proper cash controls. Maintain and enforce proper sanitation protocols at all times. Ensure and maintain proper food presentation at all times. Train newly hired service and counter associates. Provide on-going training and refinement for existing staff. Ensure that company service standards are met (i.e. B-Way Of Service, Courtesy). Communicate effectively with internal and external clients. Be a motivating leader to staff to constantly improve and exceed customer expectations. Maintain a clean and organized operation. This position involves regular walking, standing, sitting, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, and focus adjustment. May be a need to move or lift items over 15 pounds. Qualifications and Competencies 2 years of full-service restaurant or high-end retail food management experience. Strong organizational and communication skills (both verbal and written). Basic math functions such as addition, subtraction, multiplication, and division. Ability to train and lead a staff of food professionals. Dedication to providing the highest level of customer service. Understanding of peak demand scheduling, floor coverage and supervision. Must be able to work a flexible schedule based on department and company needs. Physical Requirements This position involves regular walking, standing, sitting, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. May involve close vision, color vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse. May be a need to move or lift items under 20 pounds.
REPORTS TO: Front Office Manager SUPERVISES DIRECTLY: Food & Beverage Associates, Bartender LIAISES WITH: Front Office Manager, Controller, Chief Engineer, Executive Housekeeper Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Food & Beverage Supervisor will supervise and control the restaurant and bar outlet to the required hotel and brand standards, within agreed budgetary limits and parameters of the law, particularly liquor law. The Food & Beverage Supervisor Essential Responsibilities: -To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards. -To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costing and cash checks. -To ensure that restaurant and bar are clean and well maintained that table appointments, including flower arrangements are impeccable. -To ensure that food and beverage associates are always correctly and smartly dressed, that they offer professional and courteous service to their customers. -To ensure that the bar and restaurant are clean and stocked with the stipulated requirements. -To ensure that bartenders are well trained, correctly and smartly dressed and serve their customers in a professional and friendly manner. -To ensure that room service orders are executed promptly and that they comply with the required standards. -To ensure that room service staff is correctly and smartly dressed and serve their customers in a professional and friendly manner. -To act as Manager on Duty as required. -To ensure that consumable and non-consumable goods are ordered, correctly and stored and issued to the various departments. -To ensure maximum security in all areas under your control and that staff are fully aware of the importance of key security. -To ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation. -To ensure that company and statutory hygiene standards are maintained in all areas. -To attend timely to customer complaints. -To ensure the reports and administration requirements are timely submitted. -To hold regular performance appraisals with all management staff, identifying areas for development and training needs, and ensuring that this training is affected. -To insure the staff is fully trained in the evacuation process and routes. -To be fully conversant with all statutory requirements regarding a food and beverage operation, that all licenses, including special licenses, are timely applied for and that the conditions affecting the issues of a liquor license are not jeopardized. -To ensure that regular stock takes are conducted. -To prepare and submit on the required format all information necessary for budgeting purposes, timely and accurately. -To circulate throughout the restaurant and bar and maintain a high profile with customers and staff. -To hold regular staff training meetings. -To be fully aware of trends in the industry and make suggestions for improvement of the food and beverage operation. -To attend meetings as required. -To carry out or ensure that regular on-the-job-training is taking place to agreed standards. -To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
Sep 28, 2023
Full time
REPORTS TO: Front Office Manager SUPERVISES DIRECTLY: Food & Beverage Associates, Bartender LIAISES WITH: Front Office Manager, Controller, Chief Engineer, Executive Housekeeper Benefits/Perks of Working With Us: Upon joining Real Hospitality Group, associates are offered competitive compensation, career growth opportunities, flexible access to wages, holiday, sick and vacation pay, health, dental and vision insurance, employer paid life, accidental death, and dismemberment insurance, an employee assistance program, a 401k, and many associate discount options. Purpose for the Position: The Food & Beverage Supervisor will supervise and control the restaurant and bar outlet to the required hotel and brand standards, within agreed budgetary limits and parameters of the law, particularly liquor law. The Food & Beverage Supervisor Essential Responsibilities: -To ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standards. -To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costing and cash checks. -To ensure that restaurant and bar are clean and well maintained that table appointments, including flower arrangements are impeccable. -To ensure that food and beverage associates are always correctly and smartly dressed, that they offer professional and courteous service to their customers. -To ensure that the bar and restaurant are clean and stocked with the stipulated requirements. -To ensure that bartenders are well trained, correctly and smartly dressed and serve their customers in a professional and friendly manner. -To ensure that room service orders are executed promptly and that they comply with the required standards. -To ensure that room service staff is correctly and smartly dressed and serve their customers in a professional and friendly manner. -To act as Manager on Duty as required. -To ensure that consumable and non-consumable goods are ordered, correctly and stored and issued to the various departments. -To ensure maximum security in all areas under your control and that staff are fully aware of the importance of key security. -To ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation. -To ensure that company and statutory hygiene standards are maintained in all areas. -To attend timely to customer complaints. -To ensure the reports and administration requirements are timely submitted. -To hold regular performance appraisals with all management staff, identifying areas for development and training needs, and ensuring that this training is affected. -To insure the staff is fully trained in the evacuation process and routes. -To be fully conversant with all statutory requirements regarding a food and beverage operation, that all licenses, including special licenses, are timely applied for and that the conditions affecting the issues of a liquor license are not jeopardized. -To ensure that regular stock takes are conducted. -To prepare and submit on the required format all information necessary for budgeting purposes, timely and accurately. -To circulate throughout the restaurant and bar and maintain a high profile with customers and staff. -To hold regular staff training meetings. -To be fully aware of trends in the industry and make suggestions for improvement of the food and beverage operation. -To attend meetings as required. -To carry out or ensure that regular on-the-job-training is taking place to agreed standards. -To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Balfour Hotel is located on Ocean Drive, home to many shopping, dining, and entertainment options. Guests will find concierge services and valet parking in this design hotel. The hotel is a 2 minutes' walk from the beach. A fitness center and lobby bar are offered to guests. The Miami Beach Architectural District is only 1 miles away. Overview The Outlet Server & Bartender is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders, preparation of cocktails and collecting payment. Responsibilities - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Consistently upsell food, beverage and promotional items to guests. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.
Sep 26, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Location The Balfour Hotel is located on Ocean Drive, home to many shopping, dining, and entertainment options. Guests will find concierge services and valet parking in this design hotel. The hotel is a 2 minutes' walk from the beach. A fitness center and lobby bar are offered to guests. The Miami Beach Architectural District is only 1 miles away. Overview The Outlet Server & Bartender is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders, preparation of cocktails and collecting payment. Responsibilities - Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. - Have a thorough knowledge of menus and current specials in applicable outlets. - Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. - Pre-bus all tables removing soiled dishes after each course. - Be familiar with the operation of the P.O.S system. - Perform cashiering functions by closing checks and preparing end of shift paperwork. - Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. - Ensure that tables and side stands are kept stocked, tidy and clean. - Keep all beverages at least full (coffee, tea, soda, water, and lemonade). - Breakdown trays of soiled dishes and linen in the dishroom according to established standards. - Consistently upsell food, beverage and promotional items to guests. - Receive and deliver food and beverage orders and collect payment. - Ensure overall guest satisfaction.
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Overview The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities -Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. -Have a thorough knowledge of menus and current specials in applicable outlets. -Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. -Pre-bus all tables removing soiled dishes after each course. -Be familiar with the operation of the P.O.S system. -Perform cashiering functions by closing checks and preparing end of shift paperwork. -Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. -Ensure that tables and side stands are kept stocked, tidy and clean. -Keep all beverages at least full (coffee, tea, soda, water, and lemonade). -Breakdown trays of soiled dishes and linen in the dishroom according to established standards. -Consistently upsell food, beverage and promotional items to guests. -Receive and deliver food and beverage orders and collect payment. -Ensure overall guest satisfaction.
Sep 22, 2023
Full time
Highgate Hotels Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle Overview The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. Responsibilities -Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position. -Have a thorough knowledge of menus and current specials in applicable outlets. -Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner. -Pre-bus all tables removing soiled dishes after each course. -Be familiar with the operation of the P.O.S system. -Perform cashiering functions by closing checks and preparing end of shift paperwork. -Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist. -Ensure that tables and side stands are kept stocked, tidy and clean. -Keep all beverages at least full (coffee, tea, soda, water, and lemonade). -Breakdown trays of soiled dishes and linen in the dishroom according to established standards. -Consistently upsell food, beverage and promotional items to guests. -Receive and deliver food and beverage orders and collect payment. -Ensure overall guest satisfaction.
