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Description Job Description: Description: FOLLOW YOUR CURIOSITY IN THE HEART OF UPTOWN GRAND BOHEMIAN HOTEL CHARLOTTE UNVEILING SUMMER 2020 We invite you to immerse yourself in Kessler's newest storyline amidst Charlotte's vibrant nightlife and inspiring art scene. Featuring 254 luxury guest rooms Open-concept restaurant and lounge Rooftop bar with stunning views Versatile indoor and outdoor event space Private outdoor park Objective / Purpose The overall objective and purpose of the Bartender position is to provide hospitable service to our guests. The incumbent is responsible for serving food and beverage to our guests to create an exceptional guest experience. They are to provide the highest level of service in support of the mission, core values, standards and goals established by the company. Essential Functions / Tasks Primary responsibilities and tasks include, but are not limited to the following: Greet and interact with internal and external guests in a genuine warm and friendly manner using professional and Kessler standard nomenclature Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette Maintain the integrity of the guests' privacy, including confidentiality of personal information and key control Maintain the integrity of Company proprietary information and protect Company assets Maintain a thorough knowledge of menu items, beer, liquor and wine Present menu, answer questions and make suggestions regarding food and beverage. Explain, pair and recommend wine from wine list Serve food and beverage in a genuine, friendly, professional and efficient manner consistent with the Kessler image and standards Relays orders to kitchen through POS and helps serve courses from kitchen and service bars Totals bill and accepts payment Proficiently utilizes the property management systems and follow cash handling procedures Sets up bar in thorough and swift manner Complete opening and closing procedures as well as daily side-work Inventory and restock supplies as needed Maintain complete knowledge in the use of all office equipment, property management systems and access according to specifications Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes Maintain complete knowledge and comply with company policies and procedures Maintain neat, clean and professional appearance according to standards Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs. Develop and maintain positive working relationship and support the team to achieve our goals Attend required training and meetings All other duties as assigned, planned or un-planned Knowledge / Skills / Abilities To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent. Knowledge of gust service etiquette and proper food and beverage serving techniques Ability to perform all tasks related to bartender and proficiently use job-related software, property management systems and office equipment Ability to remain calm in various situations, use sound judgement and effectively solve problems Ability to work quickly, prioritize, and maintain service at multiple guests at a time Ability to read and interpret documents such as safety rules and procedural manuals Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades and percentages Strong written, verbal, and interpersonal skills Minimum Qualifications Education, License, Certifications, Experience High school diploma, GED Degree, or related training equivalent - required 1+ year of relevant work experience in similar scope and title - required Experience within luxury brand/markets - required Student or graduate of hotel management - preferred Work Environment / Conditions The work environment/conditions described herein are representative of those that an incumbent may experience. Must be comfortable working in a shared space, with constant noise, without the use of a private office. Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration. Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice. Physical Demands The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand and walk up to 8 hours on a daily basis. Push, pull, and lift up to 20 lbs. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.

At Olive Garden, one key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. Bartender Benefits At A Glance: Weekly pay Competitive pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Flexible schedules to help you balance other life commitments such as school, childcare, family care, etc. Ongoing training to build critical skills for current and future roles Meal discounts $1 Unlimited Soup, Salad & Breadsticks while working Discounts on cellphones, travel, electronics & much more! Anniversary pay Medical/dental insurance 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Handcrafted beverages are an essential part of an authentic Italian dining experience. As a bartender, you must demonstrate genuine hospitality and deliver exceptional guest service. As an Olive Garden bartender, you must master alcoholic and non-alcoholic beverage recipes to meet and exceed guest expectations. In addition, as a bartender, you will ensure various guest and team member touch points are regularly sanitized and disinfected so that our guests enjoy a safe and friendly experience that makes them feel like they are part of our family. We'd love to welcome you home as our newest bartender! #MyOliveGardenFam

At Olive Garden, one key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants. Bartender Benefits At A Glance: Weekly pay Competitive pay Paid Sick Leave (1 hour for every 30 hours worked, begin accruing upon hire) Paid Family and Medical Leave (up to 2 weeks after 1 year of service) Flexible schedules to help you balance other life commitments such as school, childcare, family care, etc. Ongoing training to build critical skills for current and future roles Meal discounts $1 Unlimited Soup, Salad & Breadsticks while working Discounts on cellphones, travel, electronics & much more! Anniversary pay Medical/dental insurance 401(k) savings plan (Company match after 1 year of service) Management career advancement opportunities (50%+ of our managers are promoted from hourly positions!) And much more! Handcrafted beverages are an essential part of an authentic Italian dining experience. As a bartender, you must demonstrate genuine hospitality and deliver exceptional guest service. As an Olive Garden bartender, you must master alcoholic and non-alcoholic beverage recipes to meet and exceed guest expectations. In addition, as a bartender, you will ensure various guest and team member touch points are regularly sanitized and disinfected so that our guests enjoy a safe and friendly experience that makes them feel like they are part of our family. We'd love to welcome you home as our newest bartender! #MyOliveGardenFam

Nothing makes a good bar like a great Bartender. That means making great drinks time and time again, serving them up with a friendly smile and by sanitizing Guest touch points for safety. Bartenders show enthusiasm, liquor knowledge, and great conversation skills that make bar Guests feel at home. So much so that they'll want to come back, just to see you! Working at Cheddar's means . . . Serving up scratch-made food at affordable prices. Taking pride in the work and the brand. Creating an experience that makes guests feel welcome and looked after. Seeing every day as a fresh start and coming in with a good attitude. Enjoy a culture where you are treated like family, you are motivated and it is fun. Here's where things really get exciting. As a part of our team, you can look forward to cool benefits: Competitive salary with weekly pay - AKA makin' that Cheddar $$. Flexible schedules - we care about your life outside of work, too! Health and Wealth Benefits - your health matters. Dining and other discounts - did someone say Honey Butter Croissants? Career advancement opportunities - we want you to grow and succeed!

Lounge Bartender 40091 As a Nuvole employee YOU are the personification of hospitality and will approach each and every guest interaction with the mindset of exceeding their expectations. As a Nuvole bartender you will always be on stage and within our guest's presence, so it is imperative that you always demonstrate this dedication to our guests and ensure that their experience remains "in the clouds". Our guests are looking to you to assist them in escaping the world below. You, the bartender, are an integral part of making our guests experience not only unique but an experience that will leave them counting down the days for when they can return. Our bar team always provides customized beverage service through product knowledge and technical expertise by crafting cocktails in an upbeat and energetic manner. When completing the following tasks below it is expected that you are always completing them in an upbeat, professional, and energetic manner. All of us on the Nuvole team operate without ego and in place we engage with an empathetic spirit that both our staff and our guests are craving while either working or enjoying Nuvole Rooftop 22. A Day in the Life: • Leave the Drama at Home! Nuvole is also an escape for you as well as our guests, so it's a chance for you to forget the outside world for a moment. If you have a pressing matter, please setup a time to speak with the leadership team before your shift so your teammates don't think you are trying to skip out on work by showing up late. • Complete all bar/service bar prep and stocking 15 minutes before the start of the shift. An opening checklist will be created and updated by the leadership team which will have these steps outlined. • Ensure that both the back bar and bar top are clear of debris and organized per setup standards put forth by the leadership team. • All drinks prepared will be consistent and constructed per the guidelines in your bartender recipe book. - This will be given to you at the beginning of your training and you will be responsible for all updates. • Act as a tour guide for our guests when describing the food and beverage menu and able to adapt selections accordingly based on our guest's dietary needs and restrictions. • You will take pride in the overall look and feel of the venue by assuring that the bar continues to stay clean and organized through the duration of the shift. • Head is always "on a swivel" and your back will never be facing the guest, so you are able to pick up on our guest's cues and assist where necessary. • Keep communication lines open, positive and professional! This is with your fellow bartenders as well as leadership, servers and support staff. • Assisting the service staff in specific product knowledge and selection. All staff is required to know the full menu as well basic bar knowledge but as a bartender you will have further insight into specific brands/cocktails as well as pairings. • The bar is not a wall and it is expected that bartenders will come out from behind it to assist in guest and staff needs. • Completion of daily and weekly closing checklist and checked out by the closing manager. These checklists will be created by and updated by the leadership team which will have these steps outlined. • Completion of any additional tasks put forth by the leadership team. • Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally Job Requirements: One to two years' experience as a bartender (preferred but not required). Above average product knowledge of spirits, beer and wine. Basic knowledge of craft cocktail construction. The ability to work a flexible schedule which includes special events, holidays and weekends. Team focused and an understanding that one person cannot create a successful venue. The legal ability to serve alcohol in the State of North Carolina Knowledge of state and local guidelines regarding service of alcohol Passion for guest service that is driven by a notion that every guest is different and may require additional assistance. Open mind and a self-awareness that there is always something new to learn. Computational skills to process guest payments The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis Being a motivated self-starter and know when to ask questions…Nuvole leadership loves and respects our team but are not mind readers. Muti-tasking is key in ensuring guest satisfaction in a timely manner and a talent will need to be practiced daily.

Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide an Exceptionally Distinctive Guest Experience by: Demonstrating genuine hospitality and delivering exceptional guest services in the bar area, including: Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit Keeping the bar stocked and clean while always providing friendly and attentive service Adhering to company standards for serving alcoholic beverages Assisting in Tasks to ensure a stocked, sanitized and safe restaurant

Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide a dining experience to guest which distinguishes our restaurants as being the unquestionable first-choice. Demonstrating genuine hospitality and delivering exceptional guest services in the bar area, including: Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant Helping guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit Keeping the bar stocked and clean while always providing friendly and attentive service Adhering to company standards for serving alcoholic beverages Assisting in Tasks to ensure a stocked, sanitized and safe restaurant

Sales Account Representative If you have retail, bartender, or restaurant experience we want to hear from you! As a Sales Account Representative, you will be a part of our awesome sales and customer service team. While being a part of our sales and customer service team you will learn invaluable skills essential in any business environment. The skills include leadership, public speaking, time management, sales presentations, and work ethic. Day to day for an Account Representative - Sales / Customer Service: Maximize sales Close sales with outstanding customer service Develop sales skills Enhance sales skills Update existing accounts for customers Create accounts for new customers Have in-depth knowledge of all products and services our clients offer Build a relationship with clients and customers What our sales and customer service team offers you: Team building environment Fast track career growth Travel opportunities Hands-on training in sales and customer service Leadership training Guidance from leaders and mentors to ensure that you are successful #COVID-19 Job Requirements: To apply for our Account Representative - Sales / Customer Service position you must demonstrate the following qualities: Professional demeanor Social competency Ability to effectively collaborate with a team Excellent interpersonal skills Ambition and strong work ethic Effective and skillful communication skills Sense of humor Willingness to work hard to not only accomplish your goals, but to also reach your sales and customer service team goals A great student willing to learn more sales and customer service skills Desire to advance We provide full hands-on training for the right candidate. A four year degree is preferred, but not 100% required for the right candidate.

Description Objective / Purpose / Summary: It is the responsibility of the Beverage Manager to provide leadership and management for the Food & Beverage Division, including the Restaurant & Bar, and integrate its functions to serve local F&B and hotel guests. The Beverage Manager oversees management, budget and operation of the food service establishment, and maintains a close liaison with the kitchen, restaurant and catering sales department to ensure maximum profitability. Supervisory Responsibilities: Supervisory responsibilities for the below mentioned position(s)/department(s) include interviewing, hiring, training, assigning and directing work; appraising performance; mentoring, rewarding and conducting corrective action(s), addressing complaints and resolving problems. - Bar Back - Bartender - Beverage Supervisor - Cocktail Sever Qualifications: Education / Certifications / Work/Industry Experience: - High School Diploma or Equivalent Required - Associates or 4 year degree in Hospitality desired. - 5 years prior F&B experience, required. - 3 years supervisory experience, required. Knowledge / Skills / Abilities (KSA's) & Competencies: - Knowledge of Database software; Internet software; Inventory software; Order processing systems; Spreadsheet software and Word Processing software. - Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. - Apply concepts such as fractions, percentages, ratios, and proportions to practical situations. - Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. - Ability to write reports, business correspondence, and procedure manuals. - Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. - Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. - Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. - Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. - Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. - Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. - Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. - Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. - Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. - Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. - Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. - Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. - Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. - Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. - Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. - Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. - Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. - Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Essential Duties / Responsibilities / Tasks: Primary duties, responsibilities, and tasks include, but are not limited to the following: - Supervise the daily operation of F&B Outlets - Responsible for ensuring that all Beverage operations are in compliance with all systems, control policies and procedures - Estimates beverage consumption and purchases or requisitions beverage ingredients and supplies - To monitor and critique the quality and consistency of the Beverage product. - Bring innovation and creative ideas to create specialty cocktails for our menu - Create and implement promotional plans to drive business to Beverage Department; host local events to create charity and local business opportunities - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. - Interacts with guests to obtain feedback on product quality and service levels. - Responds to and handles guest problems and complaints. - Participates in the budgeting process for areas of responsibility. - Reviews comment cards, guest satisfaction results and other data to identify areas of improvement - Conduct regular departmental meetings - Attend hotel meetings; ensure that daily pre-shift meetings conducted with all Grand Performers on a daily basis for all shifts - Maintain cleanliness and health code standards - Complete monthly beverage inventory - Schedule staff to reflect daily occupancy and reservations in order to Monitor and control pa...

Currently Seeking: CANDIDATES working in the hospitality, restaurant, service, bar, casino, or other commission / sales & tip roles. TIRED of working food service? FRUSTRATED from working crazy hours with highly irregular pay? EAGER to take your communication skills to a new industry? READY to transition from a JOB to CAREER? Call to get started today! Fast hiring process!! Job Requirements: BENEFITS OF THE POSITION: - FAST hiring & on-boarding process - Take charge of your life and career with a position in direct customer sales. - Get out of a job and into a career! - Get into a pandemic and recession proof industry, COVID changed everything! - No experience necessary - We will train you and pay for you to get licensed! - HIGH LEVEL Mentorship opportunities to learn from agents making $20K, $30K, and even $40K+ per month! - We do not place a limit on your earning capacity. Hard work actually pays off here. TRAITS NEEDED (YOU ALREADY HAVE THESE!): - Experience in customer service settings and situations - Excellent written and verbal communication skills - Effective and proactive time management skills - Eager to learn, willing to be coach-able - Motivated to succeed, ready for a career - Access to transportation and a personal computer or tablet - Ability to work in a fast pace and constantly changing environment HOW TO MOVE FORWARD: Call to get started today! Fast hiring process! ****************************************************************************************************************** Experience in the following areas should apply:Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, entry level front desk / receptionist, assistant manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, entry level store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, entry level manager, sales administrator, full time marketing, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league, sports captain, division, student athlete, sports marketing, soccer baseball basketball football hockey volleyball dance lacrosse golf tennis team oriented team culture team environment, business systems analyst, assistant manager, military, navy, reserves, air force, marines. By calling or applying for this job you AGREE to receive further communication regarding this position via calls or texts. Bartender, server, food service, hospitality. ***By submitting this application I agree to receive electronic communications from the prospective employer with information and next steps.***

Currently Seeking: CANDIDATES working in the hospitality, restaurant, service, bar, casino, or other commission / sales & tip roles. TIRED of working food service? FRUSTRATED from working crazy hours with highly irregular pay? EAGER to take your communication skills to a new industry? READY to transition from a JOB to CAREER? Call to get started today! Fast hiring process! BENEFITS OF THE POSITION: FAST hiring & on-boarding process Take charge of your life and career with a position in direct customer sales. Get out of a job and into a career! Get into a pandemic and recession proof industry, COVID changed everything! No experience necessary - We will train you and pay for you to get licensed! HIGH LEVEL Mentorship opportunities to learn from agents making $20K, $30K, and even $40K+ per month! We do not place a limit on your earning capacity. Hard work actually pays off here. HOW TO MOVE FORWARD: Call to get started today! ***************************************************************** Experience in the following areas should apply:Business development manager, customer relationship manager, restaurant, retail, full time, part time, entry level accounting, full time administrative assistant, entry level front desk / receptionist, assistant manager, retail associate, retail cashier, management, office assistant, office, clerical, office manager, insurance, customer service representative, leadership, operations manager, entry level store manager, supervisor, director, teacher, project manager, communications, retail salesperson, customer service, marketing manager, marketing, entry level manager, sales administrator, full time marketing, customer service clerk, call center agent, customer service director, customer service sales, field sales representative, account manager, advertising director, area sales manager, communications manager, full time communications director, media relations, public relations, e-commerce, sales, inside sales, outside sales, direct sales, insurance sales, executive administrative assistant, sports director, sports league, sports captain, division, student athlete, sports marketing, soccer baseball basketball football hockey volleyball dance lacrosse golf tennis team oriented team culture team environment, business systems analyst, assistant manager, military, navy, reserves, air force, marines. By calling or applying for this job you AGREE to receive further communication regarding this position via calls or texts. Job Requirements: TRAITS NEEDED (YOU ALREADY HAVE THESE!): Experience in customer service settings and situations Excellent written and verbal communication skills Effective and proactive time management skills Eager to learn, willing to be coach-able Motivated to succeed, ready for a career Access to transportation and a personal computer or tablet Ability to work in a fast pace and constantly changing environment