Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877 Job Requirements: See job description
Jan 19, 2021
Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877 Job Requirements: See job description
Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877
Jan 19, 2021
Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Jan 18, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
POSITION REPORT TO: Restaurant General Manager POSITION LOCATION: Assigned Restaurant DATE REVISED: November 2017 Statement of Purpose: The position of Assistant Manager is a fast paced role that assists with managing the daily operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The Assistant Manager provides leadership, direction, training, and development to subordinate staff. The Assistant Manager also contributes to the success of the restaurant by building sales, working towards company goals, as well as driving restaurant profitability. Decisions are guided by established policies and procedures as well as the General Manager of the restaurant. Receives guidance and oversight from the restaurant General Manager on a regular basis. Accountabilities: Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coach and mentor team members to ensure employee's success on the job and guest satisfaction.Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply).Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.Promote and follow suggestive selling techniques.Maximize table turnover, sales per guest, and sales per hour.Meet and greet guests; investigating and resolving food quality/service issues.Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.Assist in maintaining efficient operations, appropriate cost controls, and profit management.Ensure OSHA, local health and safety codes, and company safety and security policy are met.Enforce safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Control day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions.Control food costs by following recipes and portion control.Control costs by monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool. Knowledge: Excellent communication skillsStrong interpersonal skills and conflict resolution abilitiesStrong planning and organization skillsDedication to providing exceptional guest serviceStrong analytical/problem solving skillsExceptional team building capabilityBasic business math and accounting skillsBasic personal computer literacyAbility to manage multiple projectsAbility to be a role model in employee appearance and presentationAvailable to work a variety of shifts and weekends Education/Experience: High School diploma or equivalentPrior leadership experience preferred, but not requiredA minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferredCollege and/or culinary schooling preferredA minimum age of 19 years QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Must have a valid driver license.Must have a vehicle to take cash deposits to the designated local bank.Must be able to travel to business meetings and other locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee will regularly be required to:Stand for entire shift and walk for long periods of time without rest or sitting down.Push, lift, carry and transfer up to 50 pounds.Reach with hands.Use hands to finger, handle, or feel objects, tools, or controls.Bend and stoop.Have the ability to taste and smell.Verbally communicate with others.Have the ability to read and write clearly.Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.
Jan 16, 2021
Full time
POSITION REPORT TO: Restaurant General Manager POSITION LOCATION: Assigned Restaurant DATE REVISED: November 2017 Statement of Purpose: The position of Assistant Manager is a fast paced role that assists with managing the daily operations and staff of the restaurant, including the execution of all company policies, procedures, programs, and systems. The Assistant Manager provides leadership, direction, training, and development to subordinate staff. The Assistant Manager also contributes to the success of the restaurant by building sales, working towards company goals, as well as driving restaurant profitability. Decisions are guided by established policies and procedures as well as the General Manager of the restaurant. Receives guidance and oversight from the restaurant General Manager on a regular basis. Accountabilities: Supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, and training employees; assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coach and mentor team members to ensure employee's success on the job and guest satisfaction.Model professional behavior while creating a warm, fun, friendly, and hospitable atmosphere that encourages people to do their BEST.Occasionally assist with category job duties (bussing, serving, host, grill line, etc), as needed. (All state and federal labor laws apply).Assist with building store sales, by ensuring complete and timely execution of corporate & local marketing programs.Promote and follow suggestive selling techniques.Maximize table turnover, sales per guest, and sales per hour.Meet and greet guests; investigating and resolving food quality/service issues.Effectively manage the restaurant within the policies and company guidelines while ensuring 100% guest satisfaction at all times.Assist in maintaining efficient operations, appropriate cost controls, and profit management.Ensure OSHA, local health and safety codes, and company safety and security policy are met.Enforce safe work behaviors to maintain a safe environment for both guests and crew members.Monitor daily activities to ensure quality food and cleanliness standards.Control day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports and schedules, and taking appropriate actions.Control food costs by following recipes and portion control.Control costs by monitoring daily schedules and sales performance through effective use of the company's labor scheduling tool. Knowledge: Excellent communication skillsStrong interpersonal skills and conflict resolution abilitiesStrong planning and organization skillsDedication to providing exceptional guest serviceStrong analytical/problem solving skillsExceptional team building capabilityBasic business math and accounting skillsBasic personal computer literacyAbility to manage multiple projectsAbility to be a role model in employee appearance and presentationAvailable to work a variety of shifts and weekends Education/Experience: High School diploma or equivalentPrior leadership experience preferred, but not requiredA minimum of 2 years prior experience in a family, fast-food, or casual dining restaurant is preferredCollege and/or culinary schooling preferredA minimum age of 19 years QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required.Must have a valid driver license.Must have a vehicle to take cash deposits to the designated local bank.Must be able to travel to business meetings and other locations as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee will regularly be required to:Stand for entire shift and walk for long periods of time without rest or sitting down.Push, lift, carry and transfer up to 50 pounds.Reach with hands.Use hands to finger, handle, or feel objects, tools, or controls.Bend and stoop.Have the ability to taste and smell.Verbally communicate with others.Have the ability to read and write clearly.Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area.
Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877 Job Requirements: See job description
Jan 16, 2021
Full time
Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877 Job Requirements: See job description
Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877
Jan 16, 2021
Full time
Now Hiring: Assistant General Manager - NEW HOTEL! We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level. This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: Ensures that all brand standards are being maintained in each area of the property Oversees the operation of the all hotel property departments Maintains current licenses and permits as prescribed by local, state and federal agencies Provides a safe working environment in compliance with OSHA/MSDS Ensures compliance with all corporate accounting procedures Cover front desk shifts as needed Ensures each department has accurate and complete inventory and all supplies are maintained Assists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counseling Motivates and empowers staff to solve guest issues Focused on guest satisfaction scores and strategies to improvements Provides excellent customer service by being readily available/approachable for all guests Ensures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas Why Concord? Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGM's to become GM's! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders. Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877
Now Hiring: Assistant General Manager - NEW HOTEL!We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level.This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.Here are some reasons our associates like working for us:Our Benefits (applies to Full Time Associates Only)Competitive PayGreat Benefits including various levels of Medical plans, prescription discounts plus vision/dental401K Retirement Program with company contribution FREE MONEY!Group Life Insurance equal to your annual salaryVoluntary Short and Long Term Disability ProgramsVerizon Wireless Discount save up to 18% off your billing a month with our partnership with VerizonConcord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs take classes related to hospitality and save up to 9% off the tuition priceRole Responsibilities:Ensures that all brand standards are being maintained in each area of the propertyOversees the operation of the all hotel property departmentsMaintains current licenses and permits as prescribed by local, state and federal agenciesProvides a safe working environment in compliance with OSHA/MSDSEnsures compliance with all corporate accounting proceduresCover front desk shifts as neededEnsures each department has accurate and complete inventory and all supplies are maintainedAssists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counselingMotivates and empowers staff to solve guest issuesFocused on guest satisfaction scores and strategies to improvementsProvides excellent customer service by being readily available/approachable for all guestsEnsures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areasWhy Concord?Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGMs to become GMs! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders.Concords foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live.If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877
Jan 14, 2021
Full time
Now Hiring: Assistant General Manager - NEW HOTEL!We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level.This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.Here are some reasons our associates like working for us:Our Benefits (applies to Full Time Associates Only)Competitive PayGreat Benefits including various levels of Medical plans, prescription discounts plus vision/dental401K Retirement Program with company contribution FREE MONEY!Group Life Insurance equal to your annual salaryVoluntary Short and Long Term Disability ProgramsVerizon Wireless Discount save up to 18% off your billing a month with our partnership with VerizonConcord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs take classes related to hospitality and save up to 9% off the tuition priceRole Responsibilities:Ensures that all brand standards are being maintained in each area of the propertyOversees the operation of the all hotel property departmentsMaintains current licenses and permits as prescribed by local, state and federal agenciesProvides a safe working environment in compliance with OSHA/MSDSEnsures compliance with all corporate accounting proceduresCover front desk shifts as neededEnsures each department has accurate and complete inventory and all supplies are maintainedAssists and approves department managers scheduling against guest and hours/occupied room goals. Assist team supervisors and managers with constructive coaching and counselingMotivates and empowers staff to solve guest issuesFocused on guest satisfaction scores and strategies to improvementsProvides excellent customer service by being readily available/approachable for all guestsEnsures training and onboarding of all new team members are thorough and completed in a timely fashion Assist managers in proactive hiring and ensuring appropriate staffing levels in all areasWhy Concord?Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Our growth means excellent opportunities for our AGMs to become GMs! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders.Concords foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live.If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer. The pay range for this position is $74,847-$89,877
Job Description The Assistant Restaurant General Manager (ARGM) has the overall responsibility for directing the daily operations of a restaurant in the RGM's absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability. The successful ARGM is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules. • Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. • Manage administrative responsibilities. Requirements Minimum Requirements: • Ability to work minimum 40 hrs/wk; including evenings and weekends. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to promote positive team atmosphere; opportunities for growth/development. • Must have a valid driver's license.
Jan 14, 2021
Full time
Job Description The Assistant Restaurant General Manager (ARGM) has the overall responsibility for directing the daily operations of a restaurant in the RGM's absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability. The successful ARGM is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules. • Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. • Manage administrative responsibilities. Requirements Minimum Requirements: • Ability to work minimum 40 hrs/wk; including evenings and weekends. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to promote positive team atmosphere; opportunities for growth/development. • Must have a valid driver's license.
Assistant Restaurant Manager Job Description If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Assistant Restaurant Manager, you'll enjoy the following work-related perks:, uniforms provided, paid vacation days, meal discounts, and advancement opportunities..POSITION SUMMARY: The Assistant Restaurant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:Monitors staffing levels; recruits and selects employees to talent and job profilesTrains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followedAssigns activities and tasksIdentifies and develops internal candidates for management and Team Leader positionsTreats employees with respect and dignity and regularly recognizes and rewards employeesComplies with all state and federal labor laws and regulationsManages daily activities to achieve excellence in restaurant operational performanceHolds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experienceReviews practices and modifies as needed to continuously improve the guest experienceInteracts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recoveryMaintains brand image by ensuring restaurant cleanliness, maintenance, and excellent servicePartners with the restaurant manager in using management information tools to analyze restaurant operational and financial performanceIdentifies trends and implements action plans for improvementFocuses efforts on developing long term sales growth initiatives designed to drive profitable sales growthConsiders cost/benefit impact of financial decisions and works to protect the brandMonitors costs and adherence to budget and restaurant goalsThe Assistant Restaurant Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Jan 14, 2021
Full time
Assistant Restaurant Manager Job Description If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the Assistant Restaurant Manager, you'll enjoy the following work-related perks:, uniforms provided, paid vacation days, meal discounts, and advancement opportunities..POSITION SUMMARY: The Assistant Restaurant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:Monitors staffing levels; recruits and selects employees to talent and job profilesTrains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followedAssigns activities and tasksIdentifies and develops internal candidates for management and Team Leader positionsTreats employees with respect and dignity and regularly recognizes and rewards employeesComplies with all state and federal labor laws and regulationsManages daily activities to achieve excellence in restaurant operational performanceHolds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experienceReviews practices and modifies as needed to continuously improve the guest experienceInteracts with guests and the community; responds to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recoveryMaintains brand image by ensuring restaurant cleanliness, maintenance, and excellent servicePartners with the restaurant manager in using management information tools to analyze restaurant operational and financial performanceIdentifies trends and implements action plans for improvementFocuses efforts on developing long term sales growth initiatives designed to drive profitable sales growthConsiders cost/benefit impact of financial decisions and works to protect the brandMonitors costs and adherence to budget and restaurant goalsThe Assistant Restaurant Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.At Qdoba, we bring flavor to peoples' lives. This means we highly value the diversity, and flavor, our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
SUMMARYDirects the operation unit by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following:Assist in the achievement of budgeted sales and profits.Develop and maintain professional functional working relationships with IHOP employees and guests.Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operation Procedures (SOP) and the current operations plan.Comply with federal, state, and local regulations which are applicable to assigned unit.Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP.Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.Ensure security practices as defined by the SOP.Assist in the completion of all required reports and paperwork.Perform other duties as assigned.SUPERVISORY RESPONSIBILITIESDirectly supervise craft employees at assigned unit. Assist General Manager with the overall direction, coordination, and evaluation of Company unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Keep the General Manager informed.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EDUCATION AND/OR EXPERIENCEHigh school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.LANGUAGE SKILLSAbility to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restraint employees.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CERTIFICATES, LICENSES, AND REGISTRATIONSA valid Driver's License will be necessary to drive a car on Company business.OTHER SKILLS AND ABILITIESCertification through assigned IHOP training courses.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly is required to stand, walk, and sit. The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee regularly must lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and distance vision.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The employee frequently works near moving mechanical parts and is frequently exposed to caustic chemicals. The employee occasionally is exposed to wet and/or humid conditions, extreme cold, extreme heat, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.
Jan 14, 2021
Full time
SUMMARYDirects the operation unit by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following:Assist in the achievement of budgeted sales and profits.Develop and maintain professional functional working relationships with IHOP employees and guests.Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operation Procedures (SOP) and the current operations plan.Comply with federal, state, and local regulations which are applicable to assigned unit.Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP.Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.Ensure security practices as defined by the SOP.Assist in the completion of all required reports and paperwork.Perform other duties as assigned.SUPERVISORY RESPONSIBILITIESDirectly supervise craft employees at assigned unit. Assist General Manager with the overall direction, coordination, and evaluation of Company unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Keep the General Manager informed.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EDUCATION AND/OR EXPERIENCEHigh school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.LANGUAGE SKILLSAbility to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restraint employees.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CERTIFICATES, LICENSES, AND REGISTRATIONSA valid Driver's License will be necessary to drive a car on Company business.OTHER SKILLS AND ABILITIESCertification through assigned IHOP training courses.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly is required to stand, walk, and sit. The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee regularly must lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and distance vision.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The employee frequently works near moving mechanical parts and is frequently exposed to caustic chemicals. The employee occasionally is exposed to wet and/or humid conditions, extreme cold, extreme heat, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.
Job DescriptionPURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! ** **details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers we make a difference in people's lives by serving our Teams, and Guests. As a member of the franchise team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY Building sales and profits by promoting Guest satisfaction and managing restaurant operations Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager Assisting with interviewing and hiring the right Team Members Ensuring policy and procedures are being followed on shifts Training Team Members on operations, Company policies and procedures and Guest service Identifying and responding to complaints and policy and procedure violations Providing regular feedback and coaching to Team Members on their performance Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests! YOU'VE GOT THIS? High School Diploma or General Education Degree (GED) - Preferred Food Safety Certified 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR) Basic math skills Microsoft Office and general systems experience Strong interpersonal and verbal and written communications skills Ability to work flexible schedule and extended hours High energy to keep up with our fast paced environment Commitment to our core values of integrity, service, excellence, and courage to be bold & grow WHAT'S IN IT FOR YOU? Operations Excellence: Our team expects and delivers nothing but the best Training & Development: We bring out the best by ensuring everyone gets well trained Personal & Career Growth: You can do more, get more, and be more at Checkers Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses Compensation: Work today & get paid tomorrow! ** **details available at the restaurant during your interview**
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY• Building sales and profits by promoting Guest satisfaction and managing restaurant operations• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager• Assisting with interviewing and hiring the right Team Members• Ensuring policy and procedures are being followed on shifts• Training Team Members on operations, Company policies and procedures and Guest service• Identifying and responding to complaints and policy and procedure violations• Providing regular feedback and coaching to Team Members on their performance• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?• High School Diploma or General Education Degree (GED) - Preferred• Food Safety Certified• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)• Basic math skills• Microsoft Office and general systems experience• Strong interpersonal and verbal and written communications skills• Ability to work flexible schedule and extended hours• High energy to keep up with our fast paced environment• Commitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?• Operations Excellence: Our team expects and delivers nothing but the best• Training & Development: We bring out the best by ensuring everyone gets well trained• Personal & Career Growth: You can do more, get more, and be more at• Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses• Compensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY• Building sales and profits by promoting Guest satisfaction and managing restaurant operations• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager• Assisting with interviewing and hiring the right Team Members• Ensuring policy and procedures are being followed on shifts• Training Team Members on operations, Company policies and procedures and Guest service• Identifying and responding to complaints and policy and procedure violations• Providing regular feedback and coaching to Team Members on their performance• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?• High School Diploma or General Education Degree (GED) - Preferred• Food Safety Certified• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)• Basic math skills• Microsoft Office and general systems experience• Strong interpersonal and verbal and written communications skills• Ability to work flexible schedule and extended hours• High energy to keep up with our fast paced environment• Commitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?• Operations Excellence: Our team expects and delivers nothing but the best• Training & Development: We bring out the best by ensuring everyone gets well trained• Personal & Career Growth: You can do more, get more, and be more at• Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses• Compensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY• Building sales and profits by promoting Guest satisfaction and managing restaurant operations• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager• Assisting with interviewing and hiring the right Team Members• Ensuring policy and procedures are being followed on shifts• Training Team Members on operations, Company policies and procedures and Guest service• Identifying and responding to complaints and policy and procedure violations• Providing regular feedback and coaching to Team Members on their performance• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?• High School Diploma or General Education Degree (GED) - Preferred• Food Safety Certified• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)• Basic math skills• Microsoft Office and general systems experience• Strong interpersonal and verbal and written communications skills• Ability to work flexible schedule and extended hours• High energy to keep up with our fast paced environment• Commitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?• Operations Excellence: Our team expects and delivers nothing but the best• Training & Development: We bring out the best by ensuring everyone gets well trained• Personal & Career Growth: You can do more, get more, and be more at• Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses• Compensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAY• Building sales and profits by promoting Guest satisfaction and managing restaurant operations• Escalating any concerns or recommendations with the restaurant, employees or Guests to the General Manager• Assisting with interviewing and hiring the right Team Members• Ensuring policy and procedures are being followed on shifts• Training Team Members on operations, Company policies and procedures and Guest service• Identifying and responding to complaints and policy and procedure violations• Providing regular feedback and coaching to Team Members on their performance• Helping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?• High School Diploma or General Education Degree (GED) - Preferred• Food Safety Certified• 1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)• Basic math skills• Microsoft Office and general systems experience• Strong interpersonal and verbal and written communications skills• Ability to work flexible schedule and extended hours• High energy to keep up with our fast paced environment• Commitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?• Operations Excellence: Our team expects and delivers nothing but the best• Training & Development: We bring out the best by ensuring everyone gets well trained• Personal & Career Growth: You can do more, get more, and be more at• Checkers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonuses• Compensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
Jan 13, 2021
Full time
Job DescriptionPURPOSE OF YOUR WORKAt Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service. The Assistant Manager will support the restaurant and General Manager to ensure we are 1st Choice for our Guests and Employees.HOW YOU MAKE A DIFFERENCE EVERYDAYBuilding sales and profits by promoting Guest satisfaction and managing restaurant operationsEscalating any concerns or recommendations with the restaurant, employees or Guests to the General ManagerAssisting with interviewing and hiring the right Team MembersEnsuring policy and procedures are being followed on shiftsTraining Team Members on operations, Company policies and procedures and Guest serviceIdentifying and responding to complaints and policy and procedure violationsProviding regular feedback and coaching to Team Members on their performanceHelping ensure the restaurant is a safe, clean and fun environment for our employees and Guests!YOU'VE GOT THIS?High School Diploma or General Education Degree (GED) - PreferredFood Safety Certified1-2 years restaurant management experience, preferably in Quick Service Restaurants (QSR)Basic math skillsMicrosoft Office and general systems experienceStrong interpersonal and verbal and written communications skillsAbility to work flexible schedule and extended hoursHigh energy to keep up with our fast paced environmentCommitment to our core values of integrity, service, excellence, and courage to be bold & growWHAT'S IN IT FOR YOU?Operations Excellence: Our team expects and delivers nothing but the bestTraining & Development: We bring out the best by ensuring everyone gets well trainedPersonal & Career Growth: You can do more, get more, and be more atCheckers & Rally's Benefits & Rewards: We offer Comprehensive benefits such as Medical and Dental Plans as well as recognition programs including bonusesCompensation: Work today & get paid tomorrow! ****details available at the restaurant during your interview**
THIS IS A FRANCHISE POSITIONAt Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Exciting things are happening at Papa John's and our career experience keeps getting "better"!Papa John's Assistant Managers help manage all parts of the restaurant for profitability. You'll help make sure we deliver high-quality products and services to our customers. We're looking for a team-oriented leader who gives your team a sense of pride and accountability.Responsibilities:Manage operations.Perform all Company policies, procedures, programs, and systems.Follow all federal, state, and local laws.Use ethical business practices.Requirements:Contribute to profit goals by keeping within company guidelines and target goals using the PROFIT System.Perform cash management duties.Help manage adequate inventory levels using company systems and guidelines to reduce loss.Manage company's assets and keep the restaurant is clean, safe and organized.Follow safety and security standards at all times.Shows dependability and a sense of urgency in getting results.Cash management skills.High School diploma or GED.Successful and stable employment history.Lift at least 50 lbs.Perform the job duties of all positions in the restaurant, including pizza delivery.Lead a team during a shift with no supervision.Work with phones, computers, fax machines, and copiers.Reliable transportation to and from workResponsible to open or close the shiftDependable and on timeAt Papa John's, our team members are more than employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa John's family and join us as an Assistant Manager.Exciting things are happening at Papa John's franchise restaurants. Work where the best ingredient is YOU!Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®
Jan 13, 2021
Full time
THIS IS A FRANCHISE POSITIONAt Papa John's, people are always our top priority. Our secret ingredient is YOU! Our employees are much like our toppings. They're all different but come together to make the ultimate pizza! Will you be the pepperoni or the banana pepper to our team? Exciting things are happening at Papa John's and our career experience keeps getting "better"!Papa John's Assistant Managers help manage all parts of the restaurant for profitability. You'll help make sure we deliver high-quality products and services to our customers. We're looking for a team-oriented leader who gives your team a sense of pride and accountability.Responsibilities:Manage operations.Perform all Company policies, procedures, programs, and systems.Follow all federal, state, and local laws.Use ethical business practices.Requirements:Contribute to profit goals by keeping within company guidelines and target goals using the PROFIT System.Perform cash management duties.Help manage adequate inventory levels using company systems and guidelines to reduce loss.Manage company's assets and keep the restaurant is clean, safe and organized.Follow safety and security standards at all times.Shows dependability and a sense of urgency in getting results.Cash management skills.High School diploma or GED.Successful and stable employment history.Lift at least 50 lbs.Perform the job duties of all positions in the restaurant, including pizza delivery.Lead a team during a shift with no supervision.Work with phones, computers, fax machines, and copiers.Reliable transportation to and from workResponsible to open or close the shiftDependable and on timeAt Papa John's, our team members are more than employees! We care about you and your development. In fact, most of our promotions come from within! So become a part of the Papa John's family and join us as an Assistant Manager.Exciting things are happening at Papa John's franchise restaurants. Work where the best ingredient is YOU!Great things are happening at Papa John's! If you are looking for a fulfilling career with an international company, flavored with challenging work, mixed with professional development opportunities, a competitive salary and a collaborative team environment, then look no further! Papa John's seeks people who share our philosophy for success, are looking for quality business practices and meaningful work. All these combine to produce not only the best pizza, but also the best team members!Papa John's has over 5,000 locations in 44 countries and territories around the world. We offer a competitive benefits and compensation package. Driven to be the best. Better Ingredients. Better People. ®
Job Description The Assistant Restaurant General Manager (ARGM) has the overall responsibility for directing the daily operations of a restaurant in the RGM's absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability. The successful ARGM is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules. • Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. • Manage administrative responsibilities. Requirements Minimum Requirements: • Ability to work minimum 40 hrs/wk; including evenings and weekends. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to promote positive team atmosphere; opportunities for growth/development. • Must have a valid driver's license.
Jan 13, 2021
Full time
Job Description The Assistant Restaurant General Manager (ARGM) has the overall responsibility for directing the daily operations of a restaurant in the RGM's absence; ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest. The ARGM is a leader in the restaurant, working closely with the RGM to successfully carry out the policies and procedures of the company and ensuring profitability. The successful ARGM is able to: • Address and resolve guest inquiries and concerns in a timely manner. • Take responsibility for positive engagement with guests. • Assist RGM to recruit, hire, develop, and motivate team members; manage work schedules. • Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times. • Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety. • Manage administrative responsibilities. Requirements Minimum Requirements: • Ability to work minimum 40 hrs/wk; including evenings and weekends. • Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. • Ability to promote positive team atmosphere; opportunities for growth/development. • Must have a valid driver's license.
SUMMARYDirects the operation unit by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following:Assist in the achievement of budgeted sales and profits.Develop and maintain professional functional working relationships with IHOP employees and guests.Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operation Procedures (SOP) and the current operations plan.Comply with federal, state, and local regulations which are applicable to assigned unit.Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP.Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.Ensure security practices as defined by the SOP.Assist in the completion of all required reports and paperwork.Perform other duties as assigned.SUPERVISORY RESPONSIBILITIESDirectly supervise craft employees at assigned unit. Assist General Manager with the overall direction, coordination, and evaluation of Company unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Keep the General Manager informed.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EDUCATION AND/OR EXPERIENCEHigh school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.LANGUAGE SKILLSAbility to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restraint employees.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CERTIFICATES, LICENSES, AND REGISTRATIONSA valid Driver's License will be necessary to drive a car on Company business.OTHER SKILLS AND ABILITIESCertification through assigned IHOP training courses.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly is required to stand, walk, and sit. The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee regularly must lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and distance vision.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The employee frequently works near moving mechanical parts and is frequently exposed to caustic chemicals. The employee occasionally is exposed to wet and/or humid conditions, extreme cold, extreme heat, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.
Jan 13, 2021
Full time
SUMMARYDirects the operation unit by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES These include the following:Assist in the achievement of budgeted sales and profits.Develop and maintain professional functional working relationships with IHOP employees and guests.Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operation Procedures (SOP) and the current operations plan.Comply with federal, state, and local regulations which are applicable to assigned unit.Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP.Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.Ensure security practices as defined by the SOP.Assist in the completion of all required reports and paperwork.Perform other duties as assigned.SUPERVISORY RESPONSIBILITIESDirectly supervise craft employees at assigned unit. Assist General Manager with the overall direction, coordination, and evaluation of Company unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Keep the General Manager informed.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.EDUCATION AND/OR EXPERIENCEHigh school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience.LANGUAGE SKILLSAbility to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restraint employees.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.CERTIFICATES, LICENSES, AND REGISTRATIONSA valid Driver's License will be necessary to drive a car on Company business.OTHER SKILLS AND ABILITIESCertification through assigned IHOP training courses.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly is required to stand, walk, and sit. The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee regularly must lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and distance vision.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The employee frequently works near moving mechanical parts and is frequently exposed to caustic chemicals. The employee occasionally is exposed to wet and/or humid conditions, extreme cold, extreme heat, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.