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Assistant Manager, Atlanta Airport
Delaware North Atlanta, Georgia
The Opportunity Delaware North Travel and Hospitality is searching for an Assistant Concessions Manager to join our team at Atlanta Airport in Atlanta, Georgia. As Assistant Concessions Manager you will partner with your leadership to effectively lead and oversee the concessions operation. Responsibilities Coordinate and supervise activities of associates, supervisors, and volunteer group members. Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team. Focus on training associates on company policies and procedures to ensure quality associate performance and customer service. Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, employment, and EEO. Verify sales reporting and cash handling and prepare various cost and operational reports as required. Work appropriately to keep all locations clean, neat, and organized at all times. Provide and administer an effective system for cash handling and maintenance of inventory levels. Qualifications 1-3 years management or supervisory experience in the food service industry, preferably with prior concessions experience. Knowledge of general business accounting policy and procedures. Strong commitment to both the client and guest experience. Ability to analyze data and make decisions. Self-motivated creativity and innovative ideas to increase concession stand operational efficiency. Demonstrated initiative, leadership and team building skills are essential. Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Company Description: Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company's 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at .
Apr 16, 2021
Full time
The Opportunity Delaware North Travel and Hospitality is searching for an Assistant Concessions Manager to join our team at Atlanta Airport in Atlanta, Georgia. As Assistant Concessions Manager you will partner with your leadership to effectively lead and oversee the concessions operation. Responsibilities Coordinate and supervise activities of associates, supervisors, and volunteer group members. Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team. Focus on training associates on company policies and procedures to ensure quality associate performance and customer service. Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, employment, and EEO. Verify sales reporting and cash handling and prepare various cost and operational reports as required. Work appropriately to keep all locations clean, neat, and organized at all times. Provide and administer an effective system for cash handling and maintenance of inventory levels. Qualifications 1-3 years management or supervisory experience in the food service industry, preferably with prior concessions experience. Knowledge of general business accounting policy and procedures. Strong commitment to both the client and guest experience. Ability to analyze data and make decisions. Self-motivated creativity and innovative ideas to increase concession stand operational efficiency. Demonstrated initiative, leadership and team building skills are essential. Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Company Description: Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915, Delaware North has global operations at high-profile sports and entertainment venues, national and state parks, destination resorts and restaurants and airports. With approximately $3 billion in annual revenue, the company's 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Learn more about Delaware North, a global leader in hospitality and food service, at .
Assistant General Manager - West Gate City
Wingstop Greensboro, North Carolina
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager
Goodwin Recruiting Atlanta, Georgia
Join a family-owned restaurant company growing and opening new locations even in the current situation. The AGM is a foundation of the restaurant's success, and charisma, drive and passion are the secrets to building a high-performing team and the business. The leader in the restaurant, acting as a coach, and providing a restaurant environment that is focused on integrity, honesty, and pride. Provides resources, training, and development to their team to promote the overall success of the restaurant. ASSISTANT GENERAL MANAGER RESPONSIBILITIESOwnership mentality!Models performance standards - primary responsibility is to coach, teach, and develop employeesPrioritizes guest engagement and 100% satisfactionProvides a safe and welcoming family environment for guests and staffHiring, training, and staffing for guest readiness at all timesAccountability for P decisions and resultsGrow the brand through local community involvementControls food and labor costsFlexible but strong, with great problem-solving and follow-throughASSISTANT GENERAL MANAGER REQUIREMENTS2+ years in a Full-service Restaurant Manager roleHospitality and friendliness in all you do!Direct, no-nonsense style communication and leadershipASSISTANT GENERAL MANAGER BENEFITSCompetitive starting salary - $50k+ and up!!Health, Dental, Vision Benefits401kPaid Time OffFamily-owned culture
Apr 16, 2021
Full time
Join a family-owned restaurant company growing and opening new locations even in the current situation. The AGM is a foundation of the restaurant's success, and charisma, drive and passion are the secrets to building a high-performing team and the business. The leader in the restaurant, acting as a coach, and providing a restaurant environment that is focused on integrity, honesty, and pride. Provides resources, training, and development to their team to promote the overall success of the restaurant. ASSISTANT GENERAL MANAGER RESPONSIBILITIESOwnership mentality!Models performance standards - primary responsibility is to coach, teach, and develop employeesPrioritizes guest engagement and 100% satisfactionProvides a safe and welcoming family environment for guests and staffHiring, training, and staffing for guest readiness at all timesAccountability for P decisions and resultsGrow the brand through local community involvementControls food and labor costsFlexible but strong, with great problem-solving and follow-throughASSISTANT GENERAL MANAGER REQUIREMENTS2+ years in a Full-service Restaurant Manager roleHospitality and friendliness in all you do!Direct, no-nonsense style communication and leadershipASSISTANT GENERAL MANAGER BENEFITSCompetitive starting salary - $50k+ and up!!Health, Dental, Vision Benefits401kPaid Time OffFamily-owned culture
Assistant Concessions Manager, Truist Park
Delaware North Atlanta, Georgia
The Opportunity Delaware North Sportservice is searching for an Assistant Concessions Manager to join our team at Truist Park in Atlanta, Georgia. As Assistant Concessions Manager you will partner with your leadership to effectively lead and oversee the concessions operation. Responsibilities Coordinate and supervise activities of associates, supervisors, and volunteer group members. Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team. Focus on training associates on company policies and procedures to ensure quality associate performance and customer service. Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, employment, and EEO. Verify sales reporting and cash handling and prepare various cost and operational reports as required. Work appropriately to keep all locations clean, neat, and organized at all times. Provide and administer an effective system for cash handling and maintenance of inventory levels. Qualifications 1-3 years management or supervisory experience in the food service industry, preferably with prior concessions experience. Knowledge of general business accounting policy and procedures. Strong commitment to both the client and guest experience. Ability to analyze data and make decisions. Self-motivated creativity and innovative ideas to increase concession stand operational efficiency. Demonstrated initiative, leadership and team building skills are essential. Who We Are At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Apr 15, 2021
Full time
The Opportunity Delaware North Sportservice is searching for an Assistant Concessions Manager to join our team at Truist Park in Atlanta, Georgia. As Assistant Concessions Manager you will partner with your leadership to effectively lead and oversee the concessions operation. Responsibilities Coordinate and supervise activities of associates, supervisors, and volunteer group members. Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team. Focus on training associates on company policies and procedures to ensure quality associate performance and customer service. Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, employment, and EEO. Verify sales reporting and cash handling and prepare various cost and operational reports as required. Work appropriately to keep all locations clean, neat, and organized at all times. Provide and administer an effective system for cash handling and maintenance of inventory levels. Qualifications 1-3 years management or supervisory experience in the food service industry, preferably with prior concessions experience. Knowledge of general business accounting policy and procedures. Strong commitment to both the client and guest experience. Ability to analyze data and make decisions. Self-motivated creativity and innovative ideas to increase concession stand operational efficiency. Demonstrated initiative, leadership and team building skills are essential. Who We Are At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
Area General Manager - Sonesta ES Suites Atlanta GA - Perimeter Center North
Broadleaf Atlanta, Georgia
Area General Manager - Sonesta ES Suites Atlanta GA - Perimeter Center NorthCity Atlanta State GA, United States Job ID 8899Job DescriptionThe General Manager - Area (GMA) is the onsite leader of two or more hotels and represents the company with all guests, clients, associates, and owners across the hotels assigned is a local geographic area. The GMA is responsible and accountable for consistently delivering results that contribute to the mission and overall success of the hotels by accomplishing performance objectives focused on driving revenue, controlling costs, providing superior guest satisfaction through an engaged staff, and delivering product and service quality in all hotels they have responsibility for. To accomplish this the GMA will work directly with Sonesta's Regional Director of Operations (RDO), and partner with the regional sales, revenue management, and marketing representatives assigned to the hotels. The GMA will also work with the company's functional leads in accounting, facilities, human resources, information technology and procurement that support the hotels. Job Description DUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.Manage the creation of the direct sales strategy of the hotels in collaboration with the hotel's Regional Director of Sales (RDS) to uncover the appropriate demand located in the hotel's trade area. Directly supervise the hotel's Area Director of Sales and partner with the above regional team to execute the hotel's annual and seasonal sales plans to secure fair market share of occupancy according the annual budget for the hotel. Master the use of the company's customer relationship system (SalesPRO) to manage the activity, production and efficiency of the Area Director of Sales and their Sales Managers.Work with the hotel's property management system (Opera), reservation system (SynXis), and revenue optimization technology (iDeas) to maximize revenue through the setting of the appropriate rates by room type and length of stay based on local market conditions to secure all hotels fair market share of average daily rates according the annual budget for the hotel. Collaborate with the Regional Revenue Manager (RRM) on a regular basis to achieve the optimal business mix. Manage the strategy and execution of assigned market segments by working in collaboration with the Regional Revenue Manager to maximize the profitability of all distribution channels.Manage all local Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of Everyday Surprises, the implementation and management of the company's guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotels through the direct supervision of the Assistant General Managers assigned to each hotel.Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Managers.Lead the development, implementation and monitoring of capital and operational budgets for the hotels which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotels financial condition.In partnership with the hotels assigned Staff Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotels. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical buildings, grounds, and parking surfaces. Master the use of the company's facilities workflow technology (HotSOS). Create and manage the hotels annual capital and operations expense budget to improve and maintain the facilities for guests and ownership.In partnership with the hotels assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotels. Master the use of the company's human capital technology platform (Workday). Responsible for the recruiting, onboarding, training, ongoing performance management, and offboarding of all employees of the hotels.In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotels. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners.In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotels. Master the use of the company's purchasing platform (Avendra) to leverage the company's purchasing power and the analysis of hotel spending to identify efficiencies.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Enforce hotel standards, policies, and procedures are in place within the hotels departments.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Ability to speak, read, and write fluent English.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Problem solving, reasoning, motivating, organizational and training abilities.Ability to prioritize and organize work assignments.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Will be exposed to commercial cleaning chemicalsCarrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Will be required to work mornings, evening, weekends, and holidays. Preferred Qualifications: Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Five years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred.Ability to speak, read, and write other languages beneficial.Experience with Microsoft Office and Opera systems preferred. Additional Job Description BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsAleron companies (Broadleaf Results and TalentRISE) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Apr 15, 2021
Full time
Area General Manager - Sonesta ES Suites Atlanta GA - Perimeter Center NorthCity Atlanta State GA, United States Job ID 8899Job DescriptionThe General Manager - Area (GMA) is the onsite leader of two or more hotels and represents the company with all guests, clients, associates, and owners across the hotels assigned is a local geographic area. The GMA is responsible and accountable for consistently delivering results that contribute to the mission and overall success of the hotels by accomplishing performance objectives focused on driving revenue, controlling costs, providing superior guest satisfaction through an engaged staff, and delivering product and service quality in all hotels they have responsibility for. To accomplish this the GMA will work directly with Sonesta's Regional Director of Operations (RDO), and partner with the regional sales, revenue management, and marketing representatives assigned to the hotels. The GMA will also work with the company's functional leads in accounting, facilities, human resources, information technology and procurement that support the hotels. Job Description DUTIES AND RESPONSIBILITIES:Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, all food and beverage outlets are meeting guest expectations, and the hotel is properly maintained and clean.Manage the creation of the direct sales strategy of the hotels in collaboration with the hotel's Regional Director of Sales (RDS) to uncover the appropriate demand located in the hotel's trade area. Directly supervise the hotel's Area Director of Sales and partner with the above regional team to execute the hotel's annual and seasonal sales plans to secure fair market share of occupancy according the annual budget for the hotel. Master the use of the company's customer relationship system (SalesPRO) to manage the activity, production and efficiency of the Area Director of Sales and their Sales Managers.Work with the hotel's property management system (Opera), reservation system (SynXis), and revenue optimization technology (iDeas) to maximize revenue through the setting of the appropriate rates by room type and length of stay based on local market conditions to secure all hotels fair market share of average daily rates according the annual budget for the hotel. Collaborate with the Regional Revenue Manager (RRM) on a regular basis to achieve the optimal business mix. Manage the strategy and execution of assigned market segments by working in collaboration with the Regional Revenue Manager to maximize the profitability of all distribution channels.Manage all local Sonesta ES Suites brand positioning through the proper use of all marketing programs. This would include, but is not limited to the creation of Everyday Surprises, the implementation and management of the company's guest recognition program (Travel Pass) and the proper use of all logo and graphics standards. Manage the front office, housekeeping, and food and beverage operation of the hotels through the direct supervision of the Assistant General Managers assigned to each hotel.Manage the appearance, condition, and preventive maintenance of the physical plant through the direct supervision of the Maintenance Managers.Lead the development, implementation and monitoring of capital and operational budgets for the hotels which support the overall objectives of the company. Work with the Finance Department on the identification of variances and communication to ownership on the hotels financial condition.In partnership with the hotels assigned Staff Accountant and in accordance with company rules and policies, ensure the proper process is in place to manage and report the inflow of money in and out of the hotels. In partnership with the Manager, National Engineering and Facilities Operations and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the condition of the physical buildings, grounds, and parking surfaces. Master the use of the company's facilities workflow technology (HotSOS). Create and manage the hotels annual capital and operations expense budget to improve and maintain the facilities for guests and ownership.In partnership with the hotels assigned Human Resources representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the human resources and benefits programs within the hotels. Master the use of the company's human capital technology platform (Workday). Responsible for the recruiting, onboarding, training, ongoing performance management, and offboarding of all employees of the hotels.In partnership with the assigned Information Technology representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the proper use, maintenance and location of all information technology hardware and software provided to the hotels. This includes the proper use of all systems in order to service all guests and provide a return on investment to owners.In partnership with the assigned Procurement representatives and in accordance with company rules and policies, ensure the proper process is in place to manage and report on the purchasing of all supplies needed to manage the hotels. Master the use of the company's purchasing platform (Avendra) to leverage the company's purchasing power and the analysis of hotel spending to identify efficiencies.Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner.Enforce hotel standards, policies, and procedures are in place within the hotels departments.Ensure compliance with federal, state and local laws regarding health, safety, and alcohol services.Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Ability to speak, read, and write fluent English.Professional verbal and written communication skills.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.Problem solving, reasoning, motivating, organizational and training abilities.Ability to prioritize and organize work assignments.Ability to travel including some overnight travel is required.Valid driver's license required.Frequently standing up, bending, climbing, kneeling, and moving about the facility.Will be exposed to commercial cleaning chemicalsCarrying, lifting or pulling items weighing up to 50 pounds.Frequently handling objects and equipment.Will be required to work mornings, evening, weekends, and holidays. Preferred Qualifications: Bachelor's degree in Hotel Administration, Business Administration or related field preferred.Five years as a General Manager, Operations Manager, and/or Director of Sales in extended stay hotels preferred.Ability to speak, read, and write other languages beneficial.Experience with Microsoft Office and Opera systems preferred. Additional Job Description BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsAleron companies (Broadleaf Results and TalentRISE) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Assistant General Manager
BWW USA BWW Resources LLC Atlanta, Georgia
SPORTS BAR ASSISTANT GENERAL MANAGERKnow what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.GAME DAYOur Sports Bar Assistant General Manager (AGM) is our assistant coach, overseeing the Heart of House (HOH) and Bar operations within the sports bar. Training? Zone rollouts? Inventory? Sales building? No problem. Get the right tools into your hands and you're ready to dig in. You'll be responsible for managing the HOH and Bar costs and ensure that your Team has the tools and resources to win the game. The day to day operations of the sports bar will be part of your primary focus and you'll be responsible for executing your plays along with the sports bar management team.WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU SHOULD BRING TO THE TABLEYou know the business. You have general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations. You have the education and experience. You're a high school graduate or similar. Extra points if you bring a bachelor's degree, have 3 years of management experience and previous Front of House (FOH) and HOH/Kitchen management experience. You're Team focused. You have a passion for training and developing your Team.BRAG FACTORYou'll be working for the hottest brand around and have tons of fun doing it. What else is in it for you? You'll be set up for success right out of the gate. The same vigor that we put into developing sauces for our famous wings, we put into developing and growing our Team Members. If you're hungry for the next step in your career, we'll help you get there. You'll also be eligible for monthly & quarterly bonuses and a comprehensive benefits program. Did we mention that you'll never miss that history-making sports play ever again?A complete job description can be requested from your Talent Advisor. Buffalo Wild Wings, Inc. is an equal opportunity employer.
Apr 15, 2021
Full time
SPORTS BAR ASSISTANT GENERAL MANAGERKnow what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.GAME DAYOur Sports Bar Assistant General Manager (AGM) is our assistant coach, overseeing the Heart of House (HOH) and Bar operations within the sports bar. Training? Zone rollouts? Inventory? Sales building? No problem. Get the right tools into your hands and you're ready to dig in. You'll be responsible for managing the HOH and Bar costs and ensure that your Team has the tools and resources to win the game. The day to day operations of the sports bar will be part of your primary focus and you'll be responsible for executing your plays along with the sports bar management team.WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU SHOULD BRING TO THE TABLEYou know the business. You have general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations. You have the education and experience. You're a high school graduate or similar. Extra points if you bring a bachelor's degree, have 3 years of management experience and previous Front of House (FOH) and HOH/Kitchen management experience. You're Team focused. You have a passion for training and developing your Team.BRAG FACTORYou'll be working for the hottest brand around and have tons of fun doing it. What else is in it for you? You'll be set up for success right out of the gate. The same vigor that we put into developing sauces for our famous wings, we put into developing and growing our Team Members. If you're hungry for the next step in your career, we'll help you get there. You'll also be eligible for monthly & quarterly bonuses and a comprehensive benefits program. Did we mention that you'll never miss that history-making sports play ever again?A complete job description can be requested from your Talent Advisor. Buffalo Wild Wings, Inc. is an equal opportunity employer.
Assistant General Manager- Kennesaw
Wingstop Kennesaw, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Delk
Wingstop Marietta, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Conyers
Wingstop Conyers, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Summit Square
Wingstop Winston Salem, North Carolina
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Stone Mountain
Wingstop Stone Mountain, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Covington
Wingstop Covington, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager
Snooze West Midtown Atlanta Atlanta, Georgia
Snooze presents "The Breakfast Experience"What role does your character play?As second in command, the Snooze Assistant General Manager plays a vital role in ensuring our culture shines through. You must hold vital our beliefs in food, service and ambience and let's not forget FUN! Daily and weekly operations lie in the control of the AGM, including overseeing and coordinating the planning, organizing, training and leadership to achieve our goals. These goals range from sales to costs to Snoozer retention, but most importantly, guest service and satisfaction. What will your character be responsible for bringing to the stage?• Completely understand Snooze culture, procedures, best practices, standards, specifications, and guidelines• Ensure that all Guests feel welcome and are given responsive, friendly, and engaging attention at all times• Be a role model, facilitator, and able family member in nearly every position within the restaurant• Ensure that all food and beverage are consistently prepared and served according to the restaurant's specifications listed in the Food and Beverage doctrine• Achieve Snooze objectives in sales, service, quality, appearance of restaurant and sanitation and cleanliness through training of Snoozers and creating a positive, productive working environment. Creating and adapting checklists/charts and creating a preventative maintenance plan is up to YOU!• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures• Continually strive to develop your Snoozers in all areas of managerial and/or professional development. This includes, monthly check-ins with your Green Captains/Community Commanders, developing training goals, maintaining staffing levels and planning quarterly Snoozer outings • Prepare all required paperwork, including government forms, reports, performance reviews, and schedules in an organized and timely manner. Also monthly Snoozer file looksees to ensure accuracy of processes• Be prepared to control and monitor all beverage products. Including purchasing, receiving, inventory, and cost management. You will also be responsible for reporting and analysis of COGS and LABOR goals• Be knowledgeable of restaurant procedures regarding Snoozers and administer prompt, fair and consistent corrective action for any and all violations of Snooze policies• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guestsDo you fit this character role?• Have knowledge of food, beverage, and service, generally involving at least one year of restaurant related experience in an hourly or managerial position• Possess excellent basic math skills and have the ability to operate a cash register or POS system• Must also be able to communicate and understand the predominant language(s) of the Guests• Be able to work in a standing position for long periods of time (up to 12 hours) and be able to reach, bend, stoop and frequently lift up to 50 pounds• Must have the stamina to work 50 to 60 hours per weekWhat are the perks of playing this role?• Competitive Wages• Daily meal benefits• Health, dental & vision insurance• Paid Vacation and Holidays • Breakfast and lunch hours- no late nights!• Ongoing leadership development and professional growth• Unlimited dance parties• Super fun work environmentWe can't wait to provide you a place where the best character on stage is YOU! We are looking for dynamic people who are self-motivated, dedicated and have a strong passion for food and people! If you are a fun-loving, joke-making, out-of-the-box thinking breakfast lover that is going to bring this "Breakfast Experience" to life, we will certainly put you center stage. Are you ready for this curtain call?
Apr 15, 2021
Full time
Snooze presents "The Breakfast Experience"What role does your character play?As second in command, the Snooze Assistant General Manager plays a vital role in ensuring our culture shines through. You must hold vital our beliefs in food, service and ambience and let's not forget FUN! Daily and weekly operations lie in the control of the AGM, including overseeing and coordinating the planning, organizing, training and leadership to achieve our goals. These goals range from sales to costs to Snoozer retention, but most importantly, guest service and satisfaction. What will your character be responsible for bringing to the stage?• Completely understand Snooze culture, procedures, best practices, standards, specifications, and guidelines• Ensure that all Guests feel welcome and are given responsive, friendly, and engaging attention at all times• Be a role model, facilitator, and able family member in nearly every position within the restaurant• Ensure that all food and beverage are consistently prepared and served according to the restaurant's specifications listed in the Food and Beverage doctrine• Achieve Snooze objectives in sales, service, quality, appearance of restaurant and sanitation and cleanliness through training of Snoozers and creating a positive, productive working environment. Creating and adapting checklists/charts and creating a preventative maintenance plan is up to YOU!• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures• Continually strive to develop your Snoozers in all areas of managerial and/or professional development. This includes, monthly check-ins with your Green Captains/Community Commanders, developing training goals, maintaining staffing levels and planning quarterly Snoozer outings • Prepare all required paperwork, including government forms, reports, performance reviews, and schedules in an organized and timely manner. Also monthly Snoozer file looksees to ensure accuracy of processes• Be prepared to control and monitor all beverage products. Including purchasing, receiving, inventory, and cost management. You will also be responsible for reporting and analysis of COGS and LABOR goals• Be knowledgeable of restaurant procedures regarding Snoozers and administer prompt, fair and consistent corrective action for any and all violations of Snooze policies• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guestsDo you fit this character role?• Have knowledge of food, beverage, and service, generally involving at least one year of restaurant related experience in an hourly or managerial position• Possess excellent basic math skills and have the ability to operate a cash register or POS system• Must also be able to communicate and understand the predominant language(s) of the Guests• Be able to work in a standing position for long periods of time (up to 12 hours) and be able to reach, bend, stoop and frequently lift up to 50 pounds• Must have the stamina to work 50 to 60 hours per weekWhat are the perks of playing this role?• Competitive Wages• Daily meal benefits• Health, dental & vision insurance• Paid Vacation and Holidays • Breakfast and lunch hours- no late nights!• Ongoing leadership development and professional growth• Unlimited dance parties• Super fun work environmentWe can't wait to provide you a place where the best character on stage is YOU! We are looking for dynamic people who are self-motivated, dedicated and have a strong passion for food and people! If you are a fun-loving, joke-making, out-of-the-box thinking breakfast lover that is going to bring this "Breakfast Experience" to life, we will certainly put you center stage. Are you ready for this curtain call?
Assistant General Manager - Tucker
Wingstop Tucker, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Fayetteville
Wingstop Fayetteville, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Piedmont
Wingstop Atlanta, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Peachtree City
Wingstop Peachtree City, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager
Twin Peaks Atlanta, Georgia
TWIN PEAKS JOB DESCRIPTION: Assistant General Manager GENERAL PURPOSE OF THE JOB:This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.ESSENTIAL DUTIES AND RESPONSIBILITIES:The duties and responsibilities of an Assistant General Manager include, but are not limited to:Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees.Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions.Cash handling procedures are being followed.Help with Assistant management development as he or she develops into the AGM level.Proactively recruit as needed.Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline.Handles volume and stress with composure and finesse.Upholds the standards and expectations.Knowledge of systems, methods and processes that contribute to great execution.Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately.Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations.Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks.Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs.Practice sound inventory control.PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval.Dress and act professionally each day to set a good example for all employees.HOH and FOH productivity.Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A".Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments.Audit ready always. (Daily/Shift Critical Audits)Paying invoices/Reviewing invoicesEnsuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked.Maintaining and staying within compliance for Peaks Point Training.Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable)Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable)Ensure that alcohol is always served responsibly and in accordance with the law.Mathematical skills necessary to understand PNL, cost controlling, etc.Uniform Standards followed (FOH/HOH/Management)Restaurant overall Organization and Cleanliness.R program.Employee files up to date with proper documentation. Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc.SUPERVISION RECEIVED: This position will report to their General Manager.SUPERVISION EXERCISED: Managers and full restaurant staff.UNIFORM STANDADS: The General Manager must look professional always. Twin Peaks logo, non-wrinkled polo (tucked in).Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching.Socks- appropriate dress socks for slacks or jeans.Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match.O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers. QUALIFICATIONS & SKILLS:Must have substantial leadership experience in high-volume restaurants and/or bars.Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits.Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.LANGUAGE SKILLS:Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.CERTIFICATES, LICENSES, REGISTRATIONS:Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol.Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.PHYSICAL DEMANDS:The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice.MANAGEMENT TEAM DEVELOPMENT: Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises.Management development program on Peaks Point and providing materials for success in development.Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud.WHAT SUCCESS LOOKS LIKE:Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
Apr 15, 2021
Full time
TWIN PEAKS JOB DESCRIPTION: Assistant General Manager GENERAL PURPOSE OF THE JOB:This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.ESSENTIAL DUTIES AND RESPONSIBILITIES:The duties and responsibilities of an Assistant General Manager include, but are not limited to:Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees.Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions.Cash handling procedures are being followed.Help with Assistant management development as he or she develops into the AGM level.Proactively recruit as needed.Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline.Handles volume and stress with composure and finesse.Upholds the standards and expectations.Knowledge of systems, methods and processes that contribute to great execution.Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately.Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations.Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks.Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs.Practice sound inventory control.PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval.Dress and act professionally each day to set a good example for all employees.HOH and FOH productivity.Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A".Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments.Audit ready always. (Daily/Shift Critical Audits)Paying invoices/Reviewing invoicesEnsuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked.Maintaining and staying within compliance for Peaks Point Training.Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable)Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable)Ensure that alcohol is always served responsibly and in accordance with the law.Mathematical skills necessary to understand PNL, cost controlling, etc.Uniform Standards followed (FOH/HOH/Management)Restaurant overall Organization and Cleanliness.R program.Employee files up to date with proper documentation. Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc.SUPERVISION RECEIVED: This position will report to their General Manager.SUPERVISION EXERCISED: Managers and full restaurant staff.UNIFORM STANDADS: The General Manager must look professional always. Twin Peaks logo, non-wrinkled polo (tucked in).Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching.Socks- appropriate dress socks for slacks or jeans.Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match.O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers. QUALIFICATIONS & SKILLS:Must have substantial leadership experience in high-volume restaurants and/or bars.Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits.Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.LANGUAGE SKILLS:Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.CERTIFICATES, LICENSES, REGISTRATIONS:Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol.Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.PHYSICAL DEMANDS:The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice.MANAGEMENT TEAM DEVELOPMENT: Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises.Management development program on Peaks Point and providing materials for success in development.Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud.WHAT SUCCESS LOOKS LIKE:Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
Assistant General Manager - Woodstock
Wingstop Woodstock, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Assistant General Manager - Brookhaven
Wingstop Atlanta, Georgia
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.
Apr 15, 2021
Full time
Tossing around the idea of a new career?Your flavor is calling! No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.Wingstop has great management opportunities and we are looking to add leaders with entrepreneurial and goal achievers. We offer bonuses, benefits, growth opportunities and career development paths. Join the team today!Assistant General ManagerThe ideal leader provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. Must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. Convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.ESSENTIAL DUTIES AND RESPONSIBILITIES:People Management: Responsible for staffing the restaurant timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; create a business plan; perform financial analysis; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Operations Leadership; set aggressive goals to drive business metrics.Operations Management: Maintain operational standards and requirements in the restaurant; identify and communicate maintenance problems to the Facilities Department; maintain all facilities to Wingstop's company standards; ensure communication is passed across organization from the District Manager to every team member in the restaurant. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team; leverage the support of the Restaurant Support Center; ensure all risk management issues are in compliance with company standards.RequirementsMinimum of High School Diploma or GED required, some College preferredMust be 18 years of age or olderProficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quicklyMinimum of 2 plus years of previous food service, retail or restaurant supervisory experienceProficiency in analyzing profit and loss statements and overall financial performance of restaurantDemonstrated ability in recruiting and selecting team membersKnowledge of Labor LawsStrong written and verbal communication skillsInitiative and assertivenessStrong interpersonal skills and conflict resolution skillsStrong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engagedPassionate about hospitality and serving the guest Ability/flexibility to work hours per week including mornings, evenings, weekends and/or holidaysAbility to problem solveAbility to accept feedback and willingness to improveAbility to set goals, create action plans, and implement those plansAbility to measure performance, subjectively and objectivelyCultivate attractive culture within the restaurantAmbassador and representative of the culture of the brand and the mission to Serve the World FlavorAtticus Franchise Group is an Atlanta-based private equity firm focused on investment opportunities in franchise companies, with a focus on multi-unit franchisee portfolio opportunities and providing growth capital to emerging brands primarily in the Southeast and throughout the U.S. Atticus owns and operates Massage Envy, Wingstop, and Maaco Franchise locations.We are proud to be an EEO/AA employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age, disability, uniformed service, status as a veteran, genetic information, citizenship status, or any other protected class under applicable federal, state or local law.

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