Acqua Hotel Mill Valley Mill Valley, CA 94941, USA
Sep 06, 2019Full time
Acqua Hotel, a 49 room, boutique hotel, in Mill Valley, is looking for a Full-time Front Desk Host. Our hotel boasts beautiful views of Richardson Bay and Mt. Tam on one side, and being next to Hwy 101, offers convenient access to San Francisco and greater Marin. We are an independently run hotel, with a strong service ethic, and are always looking for new and better ways to create a great stay for our guests. Hotel experience is a definitely a plus, but we are also willing to train someone who is inclined towards hospitality, is eager to learn, and has a positive and enthusiastic attitude. Please read further if you think this might be you! Essential Skills: Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding. Past experience in a customer service oriented position Computer literate. Ability to perform assigned duties with attention to detail, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision. Ability to solve practical problems and deal with a variety of interpersonal communications and situations with both guests and employees. Ability to work well under pressure of check-in/check-out of guests and handle multiple tasks at once. High school graduate. Punctuality and regular and reliable attendance. Interpersonal skills and the ability to work well with co-workers and the public. Desirable: Previous guest relations training Previous experience with automated property management system Previous hotel experience. Candidates must be willing to work weekends and holidays. Shifts are 7am to 3pm, or 3pm to 11pm. Acqua Hotel offers a competitive hourly wage and benefit package to full-time employees. We look forward to hearing from you! Situated on the edge of Richardson Bay with views of Mount Tamalpais, this stylish hotel is 6.4 miles from the Muir Woods National Monument and 11.7 miles from San Francisco. Airy, streamlined rooms with sleek furnishings feature free Wi-Fi and flat-screen TVs. Breezy bay-view suites add fireplaces, separate living areas with pull-out sofas, and/or sliding-glass doors that open to private decks. Free amenities include a full breakfast buffet, all-day coffee and tea, loaner bikes and nightly wine socials on a bayside terrace.