11 jobs found

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Supervisor is responsible for supplying our guests with our premier rental equipment and to promote world-class guest service through each rental/retail transaction. The appropriate candidate will be part of a cohesive team with pride, productivity, professionalism. Will also adhere to policies and guidelines, and accountability at all times, and will work diligently to maintain the operational and merchandising standards and expectations of the company. Overview * Help manage and oversee daily rental operations and staff * Help with weekly trainings and assist with onboarding 65+ employees * Develop a strong understanding of business trends and opportunities to utilize labor budgets effectively. * Actively engage in Vail Resorts Leadership Programs and Individual Development Plan * Work with the management team to operate business with appropriate staffing levels, adjusting to trends and daily sales. * Create "seamless guest service" by making every effort to go above and beyond for our guests. * Follow all company policies and procedures related to cash handling and cash wrap. * Possess a high level of understanding of the Rental Process including RPOS, Aptos POS, and Guest Connect (PSS POS) * Work with management to assess and evaluate staff performance in a timely and constructive manner * Act as a mentor who can train and lead the rental technician team with effective communication Communication * Describing and promoting product in line with customer's express needs as well as promoting the damage waiver and other upgrades on rental equipment products * Adapt teaching and coaching styles to maximize training opportunities with a diverse staff * Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly. * Focus heavily on building a strong relationship with all channels of our business. Rental Operations- Day to Day * Maintain high level of understanding of RPOS, Guest Connect, and Aptos. * Be comfortable and confident in a fast pace, high energy work environment. * Assist in maintaining core rental expectations such as binding certifications, daily upkeep of rental equipment, reservation presetting, and ASTM testing. * Help monitor and track inventory levels by completing "over-due rental" duties. * Assist management with successful group coordinating and rental execution. * Lead with our core values daily, while anticipating our guest's needs and emotions. * Fill in as Zone Captain as scheduled, be comfortable and confident leading 20 staff members at one time while completing all daily audits and planning for daily breaks. * Work with management to ensure the right level of training is taking place to ensure all levels of the staff upholds rental standards, including guest service and guest emotions. * Be comfortable and knowledgeable with upselling rental guests, including retail items, while driving a sales culture in line with and meeting our daily and yearly UPT (units per transaction) goals, ADS (average dollar sale) goals and sales budgets. * Work with management to exceed Gx (guest experience) goals by providing exceptional guest service * Contribute to daily morning meetings and weekly manager meetings. * Provide timely and complete follow-up and coaching with staff when needed Physical Requirements * Ability to stand/walk for extended periods of time, necessary to provide sales floor coverage related to guest service and loss prevention. * Ability to reach overhead, bend, squat, kneel, and carry product, necessary for guest service, inventory restock, and store merchandising. * Must be able to safely and regularly lift and carry 55 pounds & be comfortable climbing ladders. Schedule * Full Time, Seasonal position starting October 1 and ending first week of May. Opportunities for summer work are available. * Store is open 7 days per week during the Ski Season (mid-November through April). * Typical work week is approximately 40 hours - available to work minimum of one weekend day, one opening shift and one closing shift throughout the week. Holidays and Peak Periods may require overtime. Minimum Job Qualifications * Minimum 2 years previous retail or rental sales experience with at least 1 year attentively utilizing the following leadership behaviors; * Managing/Measuring workload, Decision Making, Assessing Talent, Training Others, and Conflict Management * Minimum 1 year previous people management experience. * Ability to delegate and communicate tasks. * High level of personal organizational skills. * Extreme attention to detail, conscientious worker. * Working knowledge of computers with experience in the use of Microsoft Word, Excel, and Outlook * Excellent guest service skills, in person, on the phone and in writing. * Comfortable with team-based work structure yet also having the ability to work independently. * Ability to give clear directions and set expectations for the staff * Demonstrated flexibility on the job; ability to adapt quickly and react positively to business needs and changes in strategies. * Ability to demonstrate professional interpersonal skills and have a grasp on conflict resolution with regards to both staff and guests. Employee Conduct * It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests, and vendors. With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it's easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the "Top 25 Ski Towns in the World." Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177541

Description Heartland Alliance for Human Needs & Human Rights is a global anti-poverty and human rights organization that has been tackling society's toughest challenges since 1888. Today, we serve the most marginalized people in society, including immigrants and refugees, people experiencing homelessness, and survivors of violence and torture. We believe that society is better for everyone when all of us can participate, prosper, and reach our full potential. Heartland Alliance is coordinating READI (Rapid Employment and Development Initiative) Chicago, a network of community-based organizations on Chicago's South and West Sides that will engage individuals at the highest risk of becoming victims or perpetrators of gun violence in an 18-month wage-subsidized transitional job (TJ) and cognitive behavioral therapy (CBT) program, followed by up to six months of follow-up case management and coaching support. The goals of READI Chicago are to: decrease shootings and homicides among those at highest risk of gun violence; create new opportunities for these same individuals to change their life trajectory and decrease their involvement with the criminal justice system; and help build an infrastructure at the community level to promote long-term safety and opportunity in Chicago's most impoverished communities. The Crime and Poverty Labs at the University of Chicago will lead the program evaluation and we will also partner with the City of Chicago, the Cook County Sheriff's Office, and the Illinois Department of Corrections Reporting to Pathways to Success' READI Program Manager, the Employment Developer Crew Chief Supervisor is responsible for supervising and coaching Crew Leaders, assisting with management of day-to-day crew site logistics, operations, participant employer development, and adhering to all READI Chicago implementation requirements. Crew Supervisors will be energetic, flexible, collaborative, and proactive -- team leaders who positively and productively support transitional workers. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below. Essential Duties and Responsibilities: •Supervise and support crew leaders •Provide guidance for managing challenges •Conduct performance reviews and guide performance improvement •Coach crew leaders on their role in providing constructive supervision that facilitates skill development •Recruit, hire, and train qualified crew leaders •Supervise work crews at worksites and ensure work is adequately performed •Provide guidance and feedback to workers regarding successful workplace behavior •Manage work crew logistics and operations •Create and execute daily schedule for work crew locations and tasks •Assign transitional workers to work crews daily in order to ensure worksite coverage •Monitor and evaluate work crew performance and quality of work •Monitor transitional worker hours in order to avoid overages •Review crew leader paperwork and reporting, and ensure reports are submitted on time Responsible for the recruitment of unsubsidized job slots and employer relations while performing mock interviews with and reviewing resumes of those participants ready for unsubsidized employment Develops and implements successful strategies to improve the receptivity of employers businesses, and vocational training facilities for hiring, promoting and/or training program participants Develops and maintains an information bank regarding employment development programs, vocational training, GED and other educational opportunities to meet the needs of participants Develops a retention tracking program for unsubsidized job slots the incorporates a data collection system used to determine job retention at monthly intervals, working closely with the Job Coaches where participant intervention is required Uses organizational resources appropriately either directly or through Job Coaches to secure tangible goods needed for employment, e.g. transportation assistance, uniforms, shoes, tools rotation •Act as primary liaison with worksite personnel and intervene when necessary as situations arise at worksites •Assume primary responsibility for worksite safety including ensuring safe use of tools and equipment, mitigating worksite risks to transitional workers and crew leaders, and enforcing safety related worksite policies •Participate in trainings to learn the principles of trauma-informed care, cognitive-behavioral therapy, motivational interviewing, conflict de-escalation, harm reduction, and other relevant concepts, and apply that knowledge on a daily basis as an integral part of worker supervision •Work closely with other READI Chicago staff across the network to provide seamless support to program participants •Provide excellent customer service to worksite partners •Other duties as assigned Qualifications •1-2 years' managerial experience directly supervising staff •Bachelor's degree preferred •Business and project management experience preferred, especially in the fields of maintenance and landscaping •Strong written and verbal communications skills •Excellent organizational skills •Knowledge of workforce development and employment services for chronically unemployed individuals or individuals experiencing poverty •Willingness to be trained in cognitive-behavioral therapy, motivational interviewing, and trauma-informed care and applying those principles in daily work •Commitment to the mission and values of READI Chicago, as demonstrated by a professional approach that is strength-based, trauma-informed, inclusive, and grounded in human rights •Individuals with criminal records and other lived experience are encouraged to apply Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •This position requires travel to sites across the region, including program sites, TJ placement sites, unsubsidized employer partners, and other stakeholders •While performing the duties of this job, the employee is regularly required to talk and hear. •The employee is required to use hands to key, handle, or feel and reach with hands and arms. •The employee is regularly required to sit, stand and walk. •The employee must occasionally lift and/or move up to 40 pounds. •Specific vision abilities required by this job include close vision and ability to adjust focus. Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at .

Our Exciting Work Environment Southland Casino Racing, owned and operated by Delaware North, features more than 2,000 slot machines, live blackjack tables, craps, roulette, and live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. At Southland, guests have an array of options for dining and other entertainment, including the World Market Buffet, Bourbon Street Steakhouse, and Sammy Hagar's Red Rocker Bar and Grill. The Opportunity The Food & Beverage Supervisor assists management with the efficient operation of the restaurant/food outlet and beverage service, in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards. Must be at least 21 years old. Must be able to obtain an Arkansas Gaming & Racing License. Essential Functions: Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner Trains new and existing associates, under the direction of management Handles disciplinary matters and ensures quality employee performance Enforces and adheres to all unit and company alcohol service policies and procedures. Ensures quality, accuracy, and timely delivery of food and beverage orders Assists associates with service and/or billing issues Verifies proper set-up, service, and cleaning of assigned area throughout shift/event Visits with guests to ensure satisfaction; promptly communicates any opportunities to management Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management. Performs opening and closing procedures Ensures that all equipment is set up properly and operating efficiently and accurately. Verifies all paperwork is complete and turned in at conclusion of shift/event Ensures all workstations, storerooms, bar, host stand, decks and dinning areas remain clean, sanitized, safe and sufficiently stocked. Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations Completes daily point-of-sale reports as requested by management Adheres to and enforces inventory and labor control measures; performs inventory counts as requested Performs other duties as assigned Non-essential Functions: Assists management with the daily cash procedures and operations Assists in the timely payment of product invoices. Assists in the ordering of bar product, rentals for events, and other products needed for the operation. Assists with catered events as directed. Education & Experience: High School Diploma or GED required; Associates degree in Food & Beverage or related field, preferred Minimum of 2-3 years work experience in front-of-house restaurant or foodservice position, in a high volume environment, required One-year supervisory experience in restaurant or service environment preferred Experience in cash handling and credit card processing required Previous experience using computerized POS system required; previous experience with Micros POS preferred. Knowledge, Skills & Abilities: Ability to complete required pre-employment sanitation and alcohol service training Knowledgeable in the operation of a high volume sit-down restaurant with high service standards. Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names. Basic math skills; ability to accurately total guest checks, account for cash and inventory. Strong verbal and written communication skills - ability to communicate with staff and to prepare written reports Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. Highly motivated, ability to take initiative. Team-oriented; ability to work effectively with others Ability to work in fast-paced environment Physical Requirements: Ability to remain on feet for entire length of shift Constant standing, walking, bending, reaching and repetitive motions. Ability to maneuver between tables and around corners. Ability to lift, balance and move large food trays, weighing up to 35 lbs. Visual acuity and hearing sufficient to take orders and prepare bills. Environmental Working Conditions: Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen. May also be exposed to partially sheltered outdoor environment subject to climate fluctuations. Loud and smoky environment. Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Position Details Assists management with the efficient operation of the restaurant/concessions, in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards. Essential Functions: · Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner · Trains new and existing associates, under the direction of management · Handles disciplinary matters and ensures quality employee performance · Enforces and adheres to all unit and company alcohol service policies and procedures. · Ensures quality, accuracy, and timely delivery of food and beverage orders · Assists associates with service and/or billing issues · Verifies proper set-up, service, and cleaning of assigned area throughout shift/event · Visits with guests to ensure satisfaction; promptly communicates any opportunities to management · Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management. · Performs opening and closing procedures · Ensures that all equipment is set up properly and operating efficiently and accurately. · Verifies all paperwork is complete and turned in at conclusion of shift/event · Ensures all workstations, storerooms, bar, host stand, decks and dining areas remain clean, sanitized, safe and sufficiently stocked. · Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations · Completes daily point-of-sale reports as requested by management · Adheres to and enforces inventory and labor control measures; performs inventory counts as requested Non-essential Functions: · Assists management with the daily cash procedures and operations · Assists in the timely payment of product invoices. · Assists in the ordering of bar product, rentals for events, and other products needed for the operation. · Assists with catered events as directed. Education & Experience: · High School Diploma or GED required; Associates degree in Food & Beverage or related field, preferred · Minimum of 2-3 years work experience in front-of-house restaurant or foodservice position, in a high volume environment, required · One year supervisory experience in restaurant or service environment preferred · Experience in cash handling and credit card processing required · Previous experience using computerized POS system required; previous experience with Micros POS preferred. Knowledge, Skills & Abilities: · Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards · Ability to complete required pre-employment sanitation and alcohol service training · Knowledgeable in the operation of a high volume sit-down restaurant with high service standards. · Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names. · Basic math skills; ability to accurately total guest checks, account for cash and inventory. · Strong verbal and written communication skills - ability to communicate with staff and to prepare written reports · Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. · Highly motivated, ability to take initiative. · Team-oriented; ability to work effectively with others · Ability to work in fast-paced environment Physical Requirements: · Ability to remain on feet for entire length of shift · Constant standing, walking, bending, reaching and repetitive motions. · Ability to maneuver between tables and around corners. · Ability to lift, balance and move large food trays, weighing up to 35 lbs. · Visual acuity and hearing sufficient to take orders and prepare bills. Environmental Working Conditions: · Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen. · May also be exposed to partially sheltered outdoor environment subject to climate fluctuations. *Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time. Delaware North Companies, Inc. is an Equal Opportunity Employer Equal Employment Opportunity Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Summary of Position: * Oversee the Concierge operation to ensure profitability, control costs and quality standards to total guest satisfaction. A priority will be placed upon the guest experience from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interests, and coordination of guests' parcels, mail and special deliveries. Position will be managing to motivate the Concierge team with daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance. Essential Job Responsibilities: * Responsible for creating and implementing the flow of information to guests about hotel services, features and room amenities, alongside answering questions, giving directions and making detailed reservations or recommendations. * Responsible for effectively managing commission from all vendors. * Establish procedures to respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms, car rentals, airline shuttle service, etc. according to individual needs. * Conduct learning breaks and provide on-going coaching for the Concierge team members. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. * Ensuring employees are performing their daily tasks according to the RockResort Standards. * Conduct interviews, and perform reference checks of potential new hires within the Guest Services department. * Assist the accounting department in resolving various billing issues on guest folios. Accurately audit CME charges in regards to guest folios. * Anticipate guests' needs, respond promptly and acknowledge all guests, despite how busy or the time of day. * Helps Manager with any special requests, amenities, floral, and grocery orders, rooms escort and property tours as needed. Assists management team with administrative tasks as requested. * Oversees employees and operations of The Alderhof Ice Rink. Job Requirements: * Education - College Degree in hospitality or business related field * Work Experience - Minimum of two years high end guest service experience in a property of similar size and quality. * Supervisory Experience - Minimum 1 year supervisory experience, management experience preferred. * Computer Skills - Word, Excel, Outlook * Language Skills - Ability to read and comprehend complex correspondence. Ability to effectively present detailed information both verbally and in written form to guests, fellow Executives and employees throughout the organization. * Preferred Skills - Bilingual (Spanish) Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We're famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work! OR If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work! Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 177328

Who We Are Take your career beyond the ordinary-to the extraordinary. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Delaware North is one of the largest privately held hospitality companies in the world. Founded in 1915 and owned by the Jacobs family for more than 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos. Our 55,000 employee associates are dedicated to creating special experiences one guest at a time in serving more than a half-billion guests annually. Delaware North operates in the sports, travel hospitality, restaurant and catering, parks, resorts, gaming, and specialty retail industries and has annual revenue of about $3 billion. Learn more about Delaware North, a global leader in hospitality, at . All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Food & Beverage Supervisor at the Fort Lauderdale Airport Position Summary Assists management with the efficient operation of the restaurant/club, in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards. Essential Functions: Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner Trains new and existing associates, under the direction of management Involved in disciplinary matters and ensures quality employee performance Enforces and adheres to all unit and company alcohol service policies and procedures. Ensures quality, accuracy, and timely delivery of food and beverage orders Assists associates with service and/or billing issues Verifies proper set-up, service, and cleaning of assigned area throughout shift/event Visits with guests to ensure satisfaction; promptly communicates any opportunities to management Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management. Performs opening and closing procedures Ensures that all equipment is set up properly and operating efficiently and accurately. Verifies all paperwork is complete and turned in at conclusion of shift/event Ensures all workstations, storerooms, bar, host stand, decks and dining areas remain clean, sanitized, safe and sufficiently stocked. Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations Completes daily point-of-sale reports as requested by management Adheres to and enforces inventory and labor control measures; performs inventory counts as requested Performs other duties as assigned Non-essential Functions: Assists management with the daily cash procedures and operations Assists in the timely payment of product invoices. Assists in the ordering of bar product, rentals for events, and other products needed for the operation. Assists with catered events as directed. Education & Experience: High School Diploma or GED required; Associates degree in Food & Beverage or related field, preferred Minimum of 2-3 years work experience in front-of-house restaurant or foodservice position, in a high volume environment, required One year supervisory experience in restaurant or service environment preferred Experience in cash handling and credit card processing required Previous experience using computerized POS system required; previous experience with Micros POS preferred. Knowledge, Skills & Abilities: Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards Ability to complete required pre-employment sanitation and alcohol service training Knowledgeable in the operation of a high volume sit-down restaurant with high service standards. Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names. Basic math skills; ability to accurately total guest checks, account for cash and inventory. Strong verbal and written communication skills - ability to communicate with staff and to prepare written reports Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead. Highly motivated, ability to take initiative. Team-oriented; ability to work effectively with others Ability to work in fast-paced environment Physical Requirements: Ability to remain on feet for entire length of shift Constant standing, walking, bending, reaching and repetitive motions. Ability to maneuver between tables and around corners. Ability to lift, balance and move large food trays, weighing up to 35 lbs. Visual acuity and hearing sufficient to take orders and prepare bills. Environmental Working Conditions: Majority of time spent alternating between indoor, climate-controlled environment of restaurant and temperature fluctuations of warehouse and kitchen. May also be exposed to partially sheltered outdoor environment subject to climate fluctuations. *Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time. Delaware North Companies, Inc. is an Equal Opportunity Employer

Overview About Aramark Aramark (NYSE: ARMK) proudly serves Fortune 500 companies, world champion sports teams, state-of-the-art healthcare providers, the world's leading educational institutions, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 270,000 team members deliver experiences that enrich and nourish millions of lives every day through innovative services in food, facilities management and uniforms. We operate our business with social responsibility, focusing on initiatives that support our diverse workforce, advance consumer health and wellness, protect our environment, and strengthen our communities.Aramark is recognized as one of the World's Most Admired Companies by FORTUNE, as well as an employer of choice by the Human Rights Campaign and DiversityInc. Learn more at or connect with us on Facebook and Twitter. Description Job Summary: The Catering Supervisor is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved. Essential Tasks & Responsibilities: Develops and is accountable for a safety culture that creates a work environment where no one gets hurt. Directly supervises catering operations including such duties as coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity. Booking of events, selecting and costing menu items, and pricing as needed. Assists with hiring, discipline, and performance reviews. Coordinates activities with other internal departments. Participates in management team meetings. Interfaces with vendors and key service users within client organization. Facilitate external customer relations; represents Aramark and the client at any and all meetings and events. Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up. Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees. Aid in implementation and adherence to all Aramark OpX Catering initiatives and guidelines. Qualifications Minimum of two years operational experience in a hotel/banquet setting required. Prior experience with booking of events preferred.

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. The Arrabelle is a luxury Vail hotel ideally located in the heart of the much-acclaimed Vail Square. Nestled against the base of North America's #1 ski resort, just footsteps from the Eagle Bahn gondola, The Arrabelle at Vail Square was inspired by the classic grand alpine hotels of Europe. Here at The Arrabelle, exceptional Vail accommodations, supreme mountain resort amenities, and timeless elegance and charm come together like never before. Job Classification: Year Round Job Type: Full Time Location: The Arrabelle at Vail Square Job Summary Responsible for assisting with the management of the daily operations of the Housekeeping department, including the laundry, to ensure the highest levels of cleanliness and guest satisfaction are maintained. This position will provide supervision of guest rooms and public areas, and direction for all housekeeping activities including; staffing, room inspections, training and development of employees, deep cleans inspection and tracking, tracking of lost and found, inventories, guest services, as well as all offsite rental operations housekeeping. Job Responsibilities * Assiting with the Housekeeping management of Game Creek, Gore Creek, Landmark and Lionsquare rental properties and HomeCares. * Guest Services, including guest follow up, rebound reports and client representation to group contacts. * Public Area, lobby, landings, storage closets and guestroom cleanliness. * Brand standards passing score, auditing and maintaining this standard in all hotel areas * High level of productivity * Staffing and training * Linen inventories x2 annually * Uniform system management and tracking/inventory * Laundry operations(staffing, training, purchasing) * High level of accountability for training and standards * Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained. * Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests. * Monitor house count and make staffing adjustments accordingly. * Distribute and delegate work load to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. * Continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc. * Celebrates successes and publicly recognizes the contributions of team members. * Investigates complaints, evaluates corrective actions, and implements plan to resolve and de-escalate conflicts. * Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for employees and ensuring proper labeling of hazardous supplies in accordance with OSHA regulations. * Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. * Prepares professional correspondence for customers, internal booking reports and file maintenance. Adheres to department budget. * Provide staffing, training, coaching and performance reviews for the housekeeping department. * Ensures employees understand expectations and parameters. * Evaluate condition of furniture, fixtures, decor, etc. Make recommendations and assist in the coordination of rehab projects. * Develops strong working relationships with other department managers and directors to ensure communication and teamwork is at an optimum. * Complies with all Rock Resort policies, procedures and standards of operation. * Empowers team members to provide excellent customer service. * Ensures the Housekeeping Department leads the charge in regard to recycling efforts and environmental initatives. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Performs any additional tasks or projects as required. Job Requirements Required: * High school diploma or equivalent. * Minimum one year of resort housekeeping experience. * Previous supervisory or management experience in a guest service setting. * Basic computer skills. * Must be able to communicate effectively and professionally in English. * Must be able to lift up to 50 lbs. * Must be able stand for long periods of time and be able to access all areas of the resort. Preferred: * College degree in a Hospitality Management program. * Experience with Microsoft Office applications including Word, Excel and Outlook. * Experience with LMS. * Bi-lingual in Spanish. Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail - a place that's Like Nothing on Earth. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 183828

Our Exciting Work Environment Delaware North has owned and operated Sea Crest Beach Hotel on Cape Cod, Massachusetts since 2016. The 21.6-acre property features myriad amenities, including an indoor and outdoor saltwater pool, poolside bar, watercraft rentals, bike rentals and 30,000 square feet of event space, as well as a pristine white-sand beach. The Opportunity The Director of Food and Beverage is responsible for all food and beverage operations. Work closely with the General Manager to ensure effective overall operations of Food & Beverage, including restaurant, bar, kitchen and catering. Essential Responsibilities and Duties: Oversees and supports recruitment process to ensure optimum staffing levels Monitors productivity of management and supervisors and makes necessary adjustments Sets goals for the work group and developing organizational capability Displays a customer focused attitude and encourages training opportunities and employee accountability to close performance or conduct gaps Provides coaching and direction to team leadership to take action and to achieve operational goals Serves as a resource to and provides solutions to, direct report managers, supervisors and associates. Plans, identifies, communicates and delegates appropriate responsibilities and practices to department leaders to ensure smooth flow of operations Allows department managers and supervisors the opportunity to make decisions related to their units while providing feedback to guide appropriate and effective decision making Solicits customer feedback and proactively researches local markets to understand customer and community needs Uses operational tools to plan for and achieve operational excellence. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in department performance Lead efforts in labor cost controls, menu planning, costing and analysis. Ensures compliance with all related labor, safety, food safety, alcohol service, and local, federal and state regulations Engages with HR to ensure completion of required and annual training of staff Maintain physical condition of facilities in conjunction with company standards. Ensures Individual Development Plans are in place for identified individuals and regular development conversations occur with key staff Succession opportunities are identified for key staff and reviewed with Senior Management Provides guidance to supervisors and managers who regularly conduct performance assessments, provide feedback, and set challenging goals to improve employee performance Challenges and inspires employees to achieve business results Recognizes and reinforces individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative, and effective methods of recognition Facilitates special projects as directed by the GM. Manages a positive, transparent, and sincere relationship with the Company's client (The National Park Service). Works with unit managers and supervisors to maintain positive staff relationships by understanding and addressing employee motivation, cultural nuances, needs, and concerns. The preferred candidate will posess the following core competencies: Reviews policies and practices against future business needs, such as operational changes which affect staffing levels. Works with HR to ensure proper staffing levels. Embraces and practices teaming where everyone feels ownership, are committed to goals, and take individual and shared accountability for the team's success. Develops, maintains and strengthens partnerships with others inside or outside of the company who can provide information, assistance and support. Sets challenging goals and objectives with clear purpose, direction, and outcomes and the persistence to see them through in the face of obstacles; generates long-range plans and programs while delivering short-term business results. Builds talent including self-development. Coaches, mentors and manages employee performance. Attracts, develops and retains top talent for today and the future. Encourages, evaluates creative solutions to customer and business needs; promotes and rewards creativity, risk taking and challenge of the status quo without judgment. Industry related Bachelor's degree or equivalent experience required. At least Five (5) years experience Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Within our growth stage 500-person Greeley, CO manufacturing facility, we are seeking a highly qualified CI Leader to continue moving our organization to even larger levels of food quality, safety, and production efficiencies. We take pride in our vision to be "world's best", it's why we work harder, invest more, and continually innovate. The CI Process Supervisor is responsible for partnering to identify and execute performance improvement opportunities with a high level of impact on financial performance. This position will assist leadership in deploying tools, technology, policies and processes to improve effectiveness, efficiency, and customer satisfaction (both internal stakeholders and external customers). Utilize multiple tools and methodologies to analyze data and processes as a key driver of performance opportunities. Assist leadership in project prioritization, project selection, project reviews, and benefits tracking. This role is responsible for training, coaching, and counseling the local CI team members in best practices and individual development. Learn from operators and techs on what they are experiencing, review training documentation for gaps, and provide support in updating training. Gather business requirements, identify how/where process changes would fit, defining options to meet needs, and support new definition/adoption. Ability to analyze activities between processes to determining gaps during hand-offs and work to identify best solutions. Further develop and implement CI Methodologies in the following areas Kaizen, Standard Work, 5S Program, Process Mapping, Cause Mapping, Project Management, and Problem Solving. Responsible for the management of employees and project performances, daily monitoring of KPIs and project deliverables, and direct report performance reviews. Will you turn your passion into impact? At Leprino we are dedicated to producing high-quality products that help feed and nourish millions of families around the world. It's a big responsibility and we hope you're up for it. Accept a challenging environment where solving problems, continuous learning, and a high technical aptitude is the norm, not the exception. Take ownership of your career - it's yours to grow if you're willing to put the work in. Be humble, inquisitive, patient, collaborative, tenacious, and resilient - the DNA of a Leprino employee. Offering You In Return: The Greeley plant is Leprino's newest US facility. Built on the site of an abandoned sugar processing factory, the facility is one of the most technological advanced cheese and whey plants in the world. The 1.25 million square foot facility takes in roughly 800,000 gallons of milk a day to produce a daily 700,000 pounds of cheese, whey protein, and other dairy ingredients. Joining our team will expose you to state-of-the-art technology and an incredibly fast-paced 24/7 production operation. The opportunity to join a company that will invest in you for the long-term. Leprino couldn't be where it is today without our incredible workforce. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run with Leprino is our ultimate goal. Through competitive salaries, paid parental leave, healthcare benefits, tuition assistance, vacation, holiday, and sick time, matching 401(k), annual merit, incentives, and our annual Profit-Sharing plan - Leprino hires to retire. A chance to reside in sunny Greeley, Colorado: 300 days of blue skies, and located just 60 miles north of Denver; the gateway to the Rocky Mountains and all its outdoor wonders. You Have (Minimum Qualifications) A Bachelor's in Accounting, Engineering, or Operations Management with at least two years of experience within those fields. At least one year in a supervisory role managing direct reports. CI knowledge with a background in Lean, Six Sigma, TQM, Toyota Production Systems, etc. Experience in any manufacturing environment. You Also Have (Preferred Qualifications) Two years in a supervisory role with another two years in Continuous Improvement related work. Food manufacturing experience. A career with Leprino Foods means you'll be part of a worldwide family of individuals dedicated to producing high-quality products that help feed and nourish families around the world. Your contributions will be noticed and rewarded as you work to further our company, our customers, and one another. Apply today to learn more about our Continuous Improvement career path. "The culture of Leprino Foods is built by a family of passionate employees who believe in what they do, who understand the value of teamwork and understand that no one person is greater than the other." - Steve, Colorado Plant Manager

To service all assigned groups from initial evaluation of the booking and first contact with the planner, to all room, catering, activities, billing, menu and meeting and social arrangements as contracted to ensure a "beyond expectations" performance by Kalahari Resorts. To optimize meeting room rentals, menu selection and sales, guest room cut-offs and assignments, representing client's needs but also at the same time maximizing revenue potential, service capabilities, and working within operational standards. Our company culture: What it's like to work with Kalahari: EDUCATION REQUIREMENTS : Four-year Bachelor's Degree in Hotel Management and/or four-year Bachelor's Degree are helpful but not required. Four years of experience in a convention center setting helpful. High school diploma or equivalent is required. LICENSE/PERMITS REQUIRED : Must have valid driver's license for the applicable state. KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: Ability to understand sales, catering, conference service booking systems such as Delphi Microsoft Word and Excel programs. Audio Visual equipment knowledge helpful. V1 experience is helpful. PREVIOUS EXPERIENCE REQUIRED : Two to five years of conference services, group sales, or catering experience in a resort or hotel with substantial function space and/or heavy group volume preferred. Experience with complex and multi-room/day programs preferred. Has sales experience to up-sell food, beverage and meeting room services. Experience with negotiating changes in complex programs a plus. Experience with variety of market segments and budget levels helpful. Have a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort. PHYSICAL REQUIREMENTS : Heavy work - Exerting up to 50 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects. Flexible and long hours sometimes required including weekends and holidays. Time spent is sometimes dictated by the number of clients or groups on property or time of season. Ability to move frequently throughout the large facilities. Ability to be stationary for up to 8 hours at a time (when attending Trade Shows). MENTAL REQUIREMENTS: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situations. Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests. Must be able to adapt to a broad range of customer interactions, inquiries, and complaints. Must be able to work with and understand financial information and data, and basic arithmetic functions and statistical analysis. Ability to be a clear thinker, analyze and resolve problems exercising good judgment. Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information. ESSENTIAL DUTIES & FUNCTIONS Prepare and deliver all banquet event orders, group resumes, alerts, and other information regarding group business/flows in a timely and clear manner. Maintain regular contact with all existing accounts in assigned market segments. Identify and develop new accounts through telephone solicitations and email contacts when applicable. Retain and maximize meeting room rental at or above budget. Confirm and assist selection of menus which are priced correctly and maximize revenue opportunities through bar services, breaks, menus, etc. Creatively assist client in cooperation with Chef on custom menus as needed and when budget of client warrants. Conduct when appropriate Pre-convention meetings, Operation meetings, and Post-convention meetings. Contribute to BEO meetings as required. Guide client through all phases of final setup of functions and program ensuring all BEO's and addendums to contracts are signed and confirmed in a timely manner. Provide creativity and resourcefulness in managing space needs efficiently. Manage the function book for maximum use and minimal turns. Grow repeat business by maintaining relationship with clients. Track lost business and keep inquiries files for future prospecting. Greet all meeting and banquet contacts/planners on a daily basis and assist with any changes or needs. Stay in contact with meeting and banquet contacts/planners to verify meal times, breaks, and actual counts for functions. Communicate on a daily basis with banquet and setup staff to keep them informed of group activity and needs. Assist Director of Conference Services with budgeting and forecasting of group revenues. Ensure proper setup of meeting rooms, including audio visual and other equipment per banquet event orders. Supervise the load-in, setup and production of all events. Ensure the proper upkeep, rental, billing and organization of all equipment and supplies. Be the liaison between client and other resort departments while client is on-site. Follow up on all leads and inquiries. Cross-qualify all accounts for potential lead referrals to other Kalahari properties. Fully understand and promote all property marketing programs. Participate in civic events/organizations that promote business and Kalahari Resorts recognition. Submit required reports to Director of Conference Services on a weekly, monthly, annual basis as requested. Assist in ensuring completion of all forms within the department (call, lost business, weekly recaps, contracts, proposals, banquet event orders, etc.) Periodically assist with monitoring account files and provide annual file audits. Develop and implement yearly and monthly marketing strategies. Participate in weekly sales, conference services and staff meetings when requested. Solve, rectify and mediate all guest complaints and maintain guest complaint reports. Consistently act in accordance with Company's management relation's philosophy, strategy and procedures as well as Company policies and procedures and department SOP's. Participate in the Daily Promise meetings, to ensure optimal communication between entire staff. Understand all duties of Sales, Catering, and Conference Service Teams and assist when needed.